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Tata Motors Complaints & Reviews

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Updated: Feb 10, 2026
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Tata Motors reviews & complaints page 112

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S
Sunny Paudwal
May 14, 2020
Resolved
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Address: National Motors , Suratgarh Rajasthan

On 14 feb 20 my car (Jk14e 7673 tata tigor xz) met with an incident near suratgarh. And then i call tata customer care for assistance. After that i got a col from national motors (Tata agency) suratgarh. They told me to bring my car to their agency and they provide me towing as my car was not in driving condition and they also told me that they had received a mail from tata motors to assist me. Then after i leave my car at their agency. Firstly they gave me 28 feb 20 approx tym to take my car, but when i col him on 27 feb 20 they told me it will take some more time, we will give your car on 8 march 20, on 8 march 20 same reply for 15 march 20, on 15 march they told me it will take hardly two days and my car is with me. But on 22 march they told me due to lock down we are unable to give u car... On 3 may 20 when lockdown is over in suratgarh as it comes in green zone.. I col them again for my car and they told me on 12 may 20 you will definately recieve your car.. But on 12 they send me video that my car is ready and i upload same video. Please tell me is it in drive condition. And now they didn't pick my cols, no response on my msg.. I am unable to visit to their agency as i doing job in jodhpur (Indian air force) and my home town at udhampur (J&k) please do needful for me.
+1 videos
Aug 7, 2021
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 19, 2020
Tata Motors Customer Care's response
Hi Sunny,

Our sincere apologies for the inconvenience caused. Keeping in mind the safety of our customers and following the guidelines of the central government our authorised service centres will be closed for the lockdown period. However, please share your contact number via private messages, so that our team can connect with you to assist further. We advise you to stay at home and stay safe. #SafetyFirst

Regards,
The Tata Motors Team
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    Srinivasa Reddy Padala
    May 8, 2020
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    Registration pending,
    Not responding properly.
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      A
      Aquamagic food and beverage
      May 7, 2020
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      Address: Khandave nagar

      Tata zip xl model engine check light on engine
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        M
        mydeal
        from Bhuban, Odisha
        May 2, 2020
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        Resolved

        Dear sir

        This is to inform that on 16.03.2016 i had booked for a tata indigo car in the name of sri prasenjit kr chandra, from bd motors asansol, and paid rs 5000/ in cash as booking money. Again on demand, paid a sum of rs 20000/ thru rtgs on 31.03.2016 from my savings bank, a/c no [protected] axis bank asansol.

        At the time of booking it was agreed that if car was not delivered in time the amount paid as advance will be returned. But after a lapse of 3 years, i made a lot of request to bd motors asansol to refund my advance money, but unfortunately they did not pay it back. My application dated 11.01.2018 for refund od advane booking money has not been considered since then. Now tata motors has suspended the dealership of bd motors on that location due to poor performance. However, the dealer is running several outlets in west bengal, specially in asansol region. At present.

        The asansol showroom of bd motors is closed now. I had made an contact with b d motors situated at durgapur junction mall show room. The showroom is also closed now. And i am moving from one place to other but sorry to inform that i failed to get back my money till date.

        Sir, finding no alternative, i had given a mail to the proprietor of bd motors kolkata ([protected]@gmail.com). But no response is received till date..

        Sir, i have made a honest effort to get back my hard earned money from the above showroom. But unable to get any help, i am writing to you for the same. The non refund of the amount leads to mere cheating on the part of the agency (B d motors) which has caused so much of harm not only to the name of tata motors but also to tata group. The dealer has cheated me and the company is advising me to lodge complain at consumer forum.
        But why consumer will suffer without fault and is being sent to lodge complain against the dealer by tata motors. Are they not responsible to this act of dealer. On one hand they are not able to solve the issue as the dealership in that location is suspended whereas in other area of same region they are running their outlets through the same dealer b d motors

        In view of above, it is earnestly requested to advise bd motors kolkata to refund the booking amount of rs 25000/ paid (Rs 5000/ as cash and rs 25000/ as rtgs) in the account (Sri tk mishra, a/c no [protected], axis bank asansol main branch) at an earliest failing which i have no option but to seek justice from court of law..

        Thanking you

        Yours faithfully

        Tarakanta mishra

        Asansol
        Aug 10, 2021
        Complaint marked as Resolved 
        Tata Motors customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2020
        Tata Motors Customer Care's response
        Hi Tarakanta,

        We sincerely apologize for the inconvenience caused. Keeping in mind the safety of our customers and following the guidelines of the central government our authorized dealerships will be closed for the lockdown period. However, we request you to please share your contact number via private messages, so that we can get in touch with you once the situation is normal. Till then, we advise you to stay at home and stay safe. #SafetyFirst

        Regards,
        The Tata Motors Team
        My contact no.[protected].
        Is TM really concerned ?
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          S
          Sarang Durge
          May 2, 2020
          Resolved
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          Address: Jayka motors mohan Nagar opp pyaris Beackry Nagpur

          My nam is sarang m durge. I purchased tata ase gold vehicle within a 8month. Since feb covid 19 lock down start.. As pr the rbi rules 3 month no emi deducted any customers.. But sir this company employees deduct my emi all month... I was complent but no one can registered.. Also my personal mobile number not registered her and id also... There for i lost my 30000rs to 40000rs... Her mistakes
          Plz help sir
          Aug 9, 2021
          Complaint marked as Resolved 
          Tata Motors customer support has been notified about the posted complaint.
          Verified Support
          Jun 16, 2020
          Tata Motors Customer Care's response
          Dear Sir, please share the loan account number with us to help resolve your issues. You can email your complaint to us on [protected]@tmf.co.in .
          thank you & stay safe

          Regards
          Customer Care
          Tata Motors Finance
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            C
            Chirag Pasrija
            Apr 30, 2020
            Resolved
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            Resolved

            Address: Gwalior

            Mere pass tata harrier hai... Muje 1year hua hai... Muje kaafi problem arahi hai... And ye tata ki bhaut galat baat hai.. Ki apne new tata harrier launch kar di bs6 plss aap meri car change kare.. And apne reply nahi kiya... To mai iss tata harrier car mai jala dunga apne hatho se... And video bnaker viral kar dunga.. Plss muje exchange karke de mai difference charge bhi de dunga
            Aug 13, 2021
            Complaint marked as Resolved 
            Tata Motors customer support has been notified about the posted complaint.
            Apr 30, 2020
            Updated by Chirag Pasrija
            Plss exchange car...Tata harrier
            Verified Support
            May 16, 2020
            Tata Motors Customer Care's response
            Namaste Chirag,

            Hum aapki sahayta karna chahte hai. Apne grahako ki suraksha ko dhyan main rakhte hue aur government ke aadesho ke anusar hum aapko yah batana chahte hai ki humare sabi dealership band rahenge. Kripya apna contact number aur dealer ki jankari humare sath private message dwaara saajha karein, taki humari team sab normal hote hi aapse sampark karegi. Tab tak hum aap se anurodh karte hai ki ghar par hi rahein aur safe rahe. #SafetyFirst

            Regards,
            The Tata Motors Team
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              Chirag Pasrija
              Apr 30, 2020
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              Address: Gwalior

              I bought Tata harrier ...plss exchange my car...
              Apr 30, 2020
              Updated by Chirag Pasrija
              Tata harrier...speaker problem plss...exchange...Tata harrier...
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                Vebg
                Apr 28, 2020
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                Address: Bafna Motors Pvt Ltd,Nanded

                The car which was booked on 07/03/2020 by mr. Parmeshwar gujar with a net payment of
                ₹12000
                (Booking amt -10000 and
                Temporary passing amt-2000)
                (Receipt wasn't issued by the borrower bhausaheb shivaji shinde) and
                Online transaction of
                ₹ 835290
                By state bank of india, branch - parli vaijnath.
                The car which was booked on that day wasn't the same as booked, (Colour was different).
                So the amount was submitted but car which was issued wasn't the same one.
                So we have cancelled the car on date 09/03/2020.
                So the dealer is supposed to refund all the issued money.

                Transaction id (1st utr[protected]₹ 700000)
                Transaction id (2nd utr[protected]₹ 135290)
                B
                Apr 28, 2020
                Complaint marked as Resolved 
                We hope you will look into the complaint and get our all deeds complete. Hoping to get our money as early as possible.
                Tata Motors customer support has been notified about the posted complaint.
                Verified Support
                May 16, 2020
                Tata Motors Customer Care's response
                Dear Customer,

                We'll surely help you with this. Keeping in mind the safety of our customers and following the guidelines of the central government our authorised dealerships will be closed until the lockdown ends. However, please share your contact number via private messages, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                Regards,
                The Tata Motors Team
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                  J
                  jjjkkkggg
                  Apr 28, 2020
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                  I had purchased a car named Tata Tiago XZA+ on dated 31st January 2020 from PMG Motors Mohali. The car is not start after two days of battery backup. Now this car is not taking reverse gare and parked at my residence at Shimla. Now give me some suggestion to solve my problem as soon as possible.

                  Jitender Kumar,
                  Ph. No. [protected]
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                    गालिब्वॉइ
                    Apr 22, 2020
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                    Https://wa.me/[protected]

                    He's got a business account on WhatsApp
                    Kindly help me to close his business by reporting that profile.

                    At least if one bad fellow removed out from corruption that much clean from pollution, the earth is.

                    Fake fenku shriman name : Rajiv Gupta 🤒

                    (UP mobile number location) 😡

                    कान पकड़कर 🌊समुंदर में फेंकना हैं साले को 😠

                    See his kinda grammar used in the beginning of the call letter to end, you don't need memes to laugh when you get messages from fake recruiters.
                    Tata Motors customer support has been notified about the posted complaint.
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                      गालिब्वॉइ
                      Apr 22, 2020
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                      Https://wa.me/[protected]

                      He's got a business account on WhatsApp
                      Kindly help me to close his business by reporting that profile.

                      At least if one bad fellow removed out from corruption that much clean from pollution, the earth is.

                      Fake fenku shriman name : Rajiv Gupta 🤒

                      (UP mobile number location) 😡

                      कान पकड़कर 🌊समुंदर में फेंकना हैं साले को 😠

                      450 रुपया paytm करने को बोल रा pdf भेजकर 😒

                      हाथ में लगे तो दाँतों से पियानो बजा देना इसका😏
                      😎मुंबईवालों 😍

                      सबको क्या सूझे सै 20c👿 STAY AWAY FAKE FENKERS (फेंकू सालों)

                      08/May/2020 interview date भी दिया मुझे 😆😅😂🤣 अब covid19 lockdown चल रहा और इसको recruitment की पड़ी हैं 😛😝🤪😜

                      If I talk more, more of 🤬cuss words will flow, which's absolutely useless. So I'm stopping here.

                      See his kinda grammar used in the beginning of the call letter to the end. You don't need memes to laugh when you get messages from fake recruiters.
                      Tata Motors customer support has been notified about the posted complaint.
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                        A
                        AdityaSinghai
                        Apr 22, 2020
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                        Resolved

                        I had bought my tata nexon diesel on january 2019 and since then it delivering very poor average.
                        At first i thought that since the engine is new this problem is there but after 6 months also my average remained low.
                        Right now the average doesn't go more than 13 kmpl sometimes it also goes less than 10 which is very very less for a diesel. My friends maruti baleno is petrol and gives more than 15 mileage.
                        Also the acceleration is very poor even in the sports mode, in order to overtake i have to press the full accelerator and only then it accelerates.
                        Also in the morning when it starts there is heavy white smoke which smells like engine oil and it smokes for almost 10 seconds and there is black smoke visible when i accelerate.
                        Also the left side passenger glass vibrates a lot when half open.
                        My neighbours make fun of me saying, "aapne to khatara le li, hamari maruti 800 aapse zyaada achhi hai".
                        This car has caused a lot of embaressment for me.
                        May 24, 2020
                        Complaint marked as Resolved 
                        Tata Motors customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 23, 2020
                        Tata Motors Customer Care's response
                        Hi Aditya,

                        Our sincere apologies for the inconvenience caused. Keeping in mind the safety of our customers and following the guidelines of the central government our service centres will be closed until the lockdown ends. However, please share your contact number and dealer details with us, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                        Regards,
                        The Tata Motors Team
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                          Arunchoubey73
                          Apr 21, 2020
                          Resolved
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                          Resolved

                          Respected,
                          I made a call yesterday i.e.20.04.2020 at 7.00 pm to your customer care center as mentioned above for enquiry about Nexon xz+(s) model which is launched by your company in April 2020 month. The call was picked but the same is not transferred to concerned person and they told me that they will call you back shortly but the same is not done.i have again make call on the same day I again recieve the same answer. Then today i.e.21.04.20 i have again call on the same number and inform her about yesterday incident she also hold my call for transfer to concern person and which is not made and again she told me the same word i.e.we will call you as soon as our team will get free. I m sorry to say that till now the same is not made.
                          Sir, i have seen news that Tata sell is down to 85% and I was very much disappoint that why it is happpening with Indian company who is providing almost all the new technology in their vechiles but growth is not made. I m soory to say that the reason is not in your technology it is in your customer service and absence of professionalism in your staff members who are not follows the great Ratan Tata who is absolutely a true indian and good human being.
                          Sir, I have already a Tata car and I want to purchase the same because I am also become a part to promote our Indian company but their is no support from your centers. If I can purchase a car of Rs.12.lacs then I can also purchase car of Rs.15.00 lacs. My query was only that whether your new model i.e.nexon xz+ s is available in market after 3rd May or not but in Bhopal.
                          My purpose is not to lodge complaint against anyone my purpose is only that why not our Indian company always remain on top. You can close the same because complaints can be closed but disappointment cannot be closed without satisfaction of our progress.
                          Regards
                          Arun Choubey
                          Bhopal
                          May 24, 2020
                          Complaint marked as Resolved 
                          Tata Motors customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 23, 2020
                          Tata Motors Customer Care's response
                          Hi Arun,

                          We're concerned to hear about this and want to help. Keeping in mind the safety of our customers and following the guidelines of the central government our authorised dealerships will be closed until the lockdown ends. However, please share your contact number via private messages, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                          Regards,
                          The Tata Motors Team
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                            Prabhakar Maurya
                            Apr 19, 2020
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                            Address: Allahabad

                            Hello Tata Team,

                            We had bought a TATA ACE ZIP XL in Aug 2018 and this we use for personal business use. In last 1 and half year this vehicle has given us maximum trouble and a big loot has been done by Authorized Service Center in Allahabad. Can someone help please

                            Phone - [protected]
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                              Harinder Singh Bhullar
                              Apr 13, 2020
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                              regarding car paint and cladding

                              I brought new Tata Tiago NRG last month. Now it's colour is gone from original from both bumpers. It's side and rear cladding is also loosely attached. I am very disappointed....
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                              logshan
                              Apr 11, 2020
                              Resolved
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                              Resolved

                              Address: 86/7, LAKSHMI APT< WARREN ROAD<MYLAPORE< CHENNAI-600004
                              Website: www.consumercomplaint.in

                              Amber colour continues to appear in my car tata tiago model 1918 in the visual display. With the amber continuosly appearlng in the instrument cluster can i contiue to run the car, or can you send a mechanic of tata motors to set right the problem & give me valuable guidance, amber colour started appearing from 9-4-20. My contact number[protected]
                              May 18, 2020
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 17, 2020
                              Tata Motors Customer Care's response
                              Dear Customer,

                              We're concerned to hear about the problems you've faced and we'd like to help you with this. Keeping in mind the safety of our customers and following the guidelines of the central government our authorized dealerships will be closed for lockdown period. However, please share your dealership details with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                              Regards,
                              The Tata Motors Team
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                                N
                                Niraj Vaja
                                Apr 10, 2020
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                                In the area
                                Near Relcon Kalpavriksha building, P.M. Road,
                                Near Telephone Exechange, Vile Parle East
                                In front of Priyadarshni Buildint Gate

                                Kindly please Catch this Pet which is Black Germon Shepherd Dog is too much dangerous for all the people staying in this area, The owner of this per is not staying in this area now they not taking care of this pet from long time and the pet always bark whole day, kindly pls catch and take away this pet, Black German Shepherd KIndly Request to catch a dog as soon as possible and take away from this area
                                BMC Mumbai — Street Dog Complaint
                                Tata Motors customer support has been notified about the posted complaint.
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                                  X
                                  XX X
                                  Apr 4, 2020
                                  Resolved
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                                  Resolved

                                  Address: Srinagar parimpora service station

                                  I have purchased tata tigor xz plus the car had driven 24000 km and the car is in warranty the car is making too much noise when the clutch is pushed and making noise while gear change and the dashboard is noising. If the car is in warranty i think the car has an engine issue i have been. So disappointed to the company tata and your service stations are not good and there are is not good service plese help me my contact no= [protected] i am from kashmir srinagar district thanku
                                  May 18, 2020
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 17, 2020
                                  Tata Motors Customer Care's response
                                  Dear Customer,

                                  We're concerned to hear about the problems you've faced and we'd like to help you with this. Keeping in mind the safety of our customers and following the guidelines of the central government our service centres will be closed for lockdown period. However, please share your dealership details with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                                  Regards,
                                  The Tata Motors Team
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                                    Sur1271999
                                    Apr 3, 2020
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                                    I got a phone from naukri that you are selected to attend interview on tata motors for attending you have to pay 2500 for registration and to create a employee code a hr will call you by today evening and i attended it he told that we will mail you that you are selected or not and again he called that you were selected and you have to pay bind security of 25, 500 and i paid after that he told this is the last procees 35, 500 and then only you will get an offer letter. Now he is switched off his mobile phone
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      LakshmiNarayana0005
                                      from Hyderabad, Telangana
                                      Mar 25, 2020
                                      Resolved
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                                      Resolved

                                      Address: Cyber Towers, Hitech City, Hyderabad, Telangana

                                      I have bought a new tata tiago vehicle with chasis no mat626288lka05265 in the month of february and i paid for insurance, registration charges, permanent registration charges along with the purchase of the vehicle. I was promised to be provided side bidding as free accessory for my purchase.
                                      I am reporting these 3 issues after a month time and doing 12 follow ups with the dealer in this one month.

                                      1. I paid 25k as premium for the insurance but the dealer provided me insurance with a premium of 20k. So clearly he pocketed 5k. While purchasing he clearly mentioned me that the premium amount is 25k and took money for the same, but after receiving the insurance print out premium is written 20k only.

                                      2. I paid 3000 rupees for permanent registration for the vehicle and even after one month of follow up, the registration is not done. My temporary registration is expired meanwhile and the dealer doesn't even care.

                                      3. I was promised to be given side bidding as accessory for my purchase but none is provided. Everytime i ask, they say that stock is not available. When i call the inventory people like a new customer who wants to purchase the accessory they told me accessory is available and asked me to immediately come to showroom for the fitting. I went to showroom and asked them to do the fitting for free as stock is available. Immediately they changed their tone and said some other customer has already purchased this product and now it is out of stock. So, clearly they have intention to cheat.

                                      I have made several calls to the dealer and visited showroom as well, but the people there didn't care after payment was made. Their only motto was take money from the customer and let him suffer roaming around the showroom.
                                      May 18, 2020
                                      Complaint marked as Resolved 
                                      Tata Motors customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 17, 2020
                                      Tata Motors Customer Care's response
                                      Dear LakshmiNarayana,

                                      Our sincere apologies for the inconvenience caused.. Keeping in mind the safety of our customers and following the guidelines of the central government our authorized dealerships will be closed for lockdown period. However, please share your contact number and dealership details with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                                      Regards,
                                      The Tata Motors Team
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