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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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Tata Motors reviews & complaints page 112

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A
AdityaSinghai
Apr 22, 2020
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I had bought my tata nexon diesel on january 2019 and since then it delivering very poor average.
At first i thought that since the engine is new this problem is there but after 6 months also my average remained low.
Right now the average doesn't go more than 13 kmpl sometimes it also goes less than 10 which is very very less for a diesel. My friends maruti baleno is petrol and gives more than 15 mileage.
Also the acceleration is very poor even in the sports mode, in order to overtake i have to press the full accelerator and only then it accelerates.
Also in the morning when it starts there is heavy white smoke which smells like engine oil and it smokes for almost 10 seconds and there is black smoke visible when i accelerate.
Also the left side passenger glass vibrates a lot when half open.
My neighbours make fun of me saying, "aapne to khatara le li, hamari maruti 800 aapse zyaada achhi hai".
This car has caused a lot of embaressment for me.
May 24, 2020
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Tata Motors Customer Care's response
Hi Aditya,

Our sincere apologies for the inconvenience caused. Keeping in mind the safety of our customers and following the guidelines of the central government our service centres will be closed until the lockdown ends. However, please share your contact number and dealer details with us, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

Regards,
The Tata Motors Team
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    Arunchoubey73
    Apr 21, 2020
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    Respected,
    I made a call yesterday i.e.20.04.2020 at 7.00 pm to your customer care center as mentioned above for enquiry about Nexon xz+(s) model which is launched by your company in April 2020 month. The call was picked but the same is not transferred to concerned person and they told me that they will call you back shortly but the same is not done.i have again make call on the same day I again recieve the same answer. Then today i.e.21.04.20 i have again call on the same number and inform her about yesterday incident she also hold my call for transfer to concern person and which is not made and again she told me the same word i.e.we will call you as soon as our team will get free. I m sorry to say that till now the same is not made.
    Sir, i have seen news that Tata sell is down to 85% and I was very much disappoint that why it is happpening with Indian company who is providing almost all the new technology in their vechiles but growth is not made. I m soory to say that the reason is not in your technology it is in your customer service and absence of professionalism in your staff members who are not follows the great Ratan Tata who is absolutely a true indian and good human being.
    Sir, I have already a Tata car and I want to purchase the same because I am also become a part to promote our Indian company but their is no support from your centers. If I can purchase a car of Rs.12.lacs then I can also purchase car of Rs.15.00 lacs. My query was only that whether your new model i.e.nexon xz+ s is available in market after 3rd May or not but in Bhopal.
    My purpose is not to lodge complaint against anyone my purpose is only that why not our Indian company always remain on top. You can close the same because complaints can be closed but disappointment cannot be closed without satisfaction of our progress.
    Regards
    Arun Choubey
    Bhopal
    May 24, 2020
    Complaint marked as Resolved 
    Tata Motors customer support has been notified about the posted complaint.
    Verified Support
    Apr 23, 2020
    Tata Motors Customer Care's response
    Hi Arun,

    We're concerned to hear about this and want to help. Keeping in mind the safety of our customers and following the guidelines of the central government our authorised dealerships will be closed until the lockdown ends. However, please share your contact number via private messages, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

    Regards,
    The Tata Motors Team
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      Prabhakar Maurya
      Apr 19, 2020
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      Address: Allahabad

      Hello Tata Team,

      We had bought a TATA ACE ZIP XL in Aug 2018 and this we use for personal business use. In last 1 and half year this vehicle has given us maximum trouble and a big loot has been done by Authorized Service Center in Allahabad. Can someone help please

      Phone - [protected]
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        H
        Harinder Singh Bhullar
        Apr 13, 2020
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        regarding car paint and cladding

        I brought new Tata Tiago NRG last month. Now it's colour is gone from original from both bumpers. It's side and rear cladding is also loosely attached. I am very disappointed....
        +2 photos
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        logshan
        Apr 11, 2020
        Resolved
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        Address: 86/7, LAKSHMI APT< WARREN ROAD<MYLAPORE< CHENNAI-600004
        Website: www.consumercomplaint.in

        Amber colour continues to appear in my car tata tiago model 1918 in the visual display. With the amber continuosly appearlng in the instrument cluster can i contiue to run the car, or can you send a mechanic of tata motors to set right the problem & give me valuable guidance, amber colour started appearing from 9-4-20. My contact number[protected]
        May 18, 2020
        Complaint marked as Resolved 
        Tata Motors customer support has been notified about the posted complaint.
        Verified Support
        Apr 17, 2020
        Tata Motors Customer Care's response
        Dear Customer,

        We're concerned to hear about the problems you've faced and we'd like to help you with this. Keeping in mind the safety of our customers and following the guidelines of the central government our authorized dealerships will be closed for lockdown period. However, please share your dealership details with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

        Regards,
        The Tata Motors Team
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          Niraj Vaja
          Apr 10, 2020
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          In the area
          Near Relcon Kalpavriksha building, P.M. Road,
          Near Telephone Exechange, Vile Parle East
          In front of Priyadarshni Buildint Gate

          Kindly please Catch this Pet which is Black Germon Shepherd Dog is too much dangerous for all the people staying in this area, The owner of this per is not staying in this area now they not taking care of this pet from long time and the pet always bark whole day, kindly pls catch and take away this pet, Black German Shepherd KIndly Request to catch a dog as soon as possible and take away from this area
          BMC Mumbai — Street Dog Complaint
          Tata Motors customer support has been notified about the posted complaint.
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            XX X
            Apr 4, 2020
            Resolved
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            Resolved

            Address: Srinagar parimpora service station

            I have purchased tata tigor xz plus the car had driven 24000 km and the car is in warranty the car is making too much noise when the clutch is pushed and making noise while gear change and the dashboard is noising. If the car is in warranty i think the car has an engine issue i have been. So disappointed to the company tata and your service stations are not good and there are is not good service plese help me my contact no= [protected] i am from kashmir srinagar district thanku
            May 18, 2020
            Complaint marked as Resolved 
            Tata Motors customer support has been notified about the posted complaint.
            Verified Support
            Apr 17, 2020
            Tata Motors Customer Care's response
            Dear Customer,

            We're concerned to hear about the problems you've faced and we'd like to help you with this. Keeping in mind the safety of our customers and following the guidelines of the central government our service centres will be closed for lockdown period. However, please share your dealership details with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

            Regards,
            The Tata Motors Team
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              S
              Sur1271999
              Apr 3, 2020
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              I got a phone from naukri that you are selected to attend interview on tata motors for attending you have to pay 2500 for registration and to create a employee code a hr will call you by today evening and i attended it he told that we will mail you that you are selected or not and again he called that you were selected and you have to pay bind security of 25, 500 and i paid after that he told this is the last procees 35, 500 and then only you will get an offer letter. Now he is switched off his mobile phone
              Tata Motors customer support has been notified about the posted complaint.
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                L
                LakshmiNarayana0005
                from Hyderabad, Telangana
                Mar 25, 2020
                Resolved
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                Resolved

                Address: Cyber Towers, Hitech City, Hyderabad, Telangana

                I have bought a new tata tiago vehicle with chasis no mat626288lka05265 in the month of february and i paid for insurance, registration charges, permanent registration charges along with the purchase of the vehicle. I was promised to be provided side bidding as free accessory for my purchase.
                I am reporting these 3 issues after a month time and doing 12 follow ups with the dealer in this one month.

                1. I paid 25k as premium for the insurance but the dealer provided me insurance with a premium of 20k. So clearly he pocketed 5k. While purchasing he clearly mentioned me that the premium amount is 25k and took money for the same, but after receiving the insurance print out premium is written 20k only.

                2. I paid 3000 rupees for permanent registration for the vehicle and even after one month of follow up, the registration is not done. My temporary registration is expired meanwhile and the dealer doesn't even care.

                3. I was promised to be given side bidding as accessory for my purchase but none is provided. Everytime i ask, they say that stock is not available. When i call the inventory people like a new customer who wants to purchase the accessory they told me accessory is available and asked me to immediately come to showroom for the fitting. I went to showroom and asked them to do the fitting for free as stock is available. Immediately they changed their tone and said some other customer has already purchased this product and now it is out of stock. So, clearly they have intention to cheat.

                I have made several calls to the dealer and visited showroom as well, but the people there didn't care after payment was made. Their only motto was take money from the customer and let him suffer roaming around the showroom.
                May 18, 2020
                Complaint marked as Resolved 
                Tata Motors customer support has been notified about the posted complaint.
                Verified Support
                Apr 17, 2020
                Tata Motors Customer Care's response
                Dear LakshmiNarayana,

                Our sincere apologies for the inconvenience caused.. Keeping in mind the safety of our customers and following the guidelines of the central government our authorized dealerships will be closed for lockdown period. However, please share your contact number and dealership details with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                Regards,
                The Tata Motors Team
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                  A
                  Amarsingh 337
                  Mar 21, 2020
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                  Address: Sangli, Maharashtra, 416416

                  Respected sir,
                  I am the owner of tata's tiagoxz. I was purchased my car (Vehicle no. Mh.10 dg 7981 & chase no...) on 21st of january 2020 from tata's showroom belongs to sangli that is jv motors sangli, maharashtra. From the date of purchasing i have facing some problems in my car, & i have told about queries to the agent at the time of 1st servicing but they can't help me well enough.
                  I hope you will satisfy me about this.
                  Problems are my car is as, 1) always vibrating the car when it gets speed. 2) after the car travel near about 40km her ac automatically shut down. Or not working properly.3) dash board noise is also very irritating..
                  Please sir, i hope it will be clear after this.

                  Thanks,
                  With best regards,
                  Amarsingh
                  +1 photos
                  Tata Motors customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 17, 2020
                  Tata Motors Customer Care's response
                  Dear Amarsingh,

                  We're concerned to hear about the problems you've faced and we'd like to help you with this. Keeping in mind the safety of our customers and following the guidelines of the central government our authorized dealerships will be closed for lockdown period. However, please share your contact number with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                  Regards,
                  The Tata Motors Team
                  Apr 22, 2020
                  Updated by Amarsingh 337
                  Ok sir.
                  You can call me at this number [protected]
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                    A
                    Ansar md
                    from Madurai, Tamil Nadu
                    Mar 21, 2020
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                    Address: Nilgiris, Tamil Nadu, 643001

                    Hello sir this is ansar from tamilnadu (Ooty)
                    I purchased a tata harrier xz (Tn 43 k 4140) before just 6 months back. I face lots o[censored]pdates given to the vechile and i also faced a problem with some spares in the tata harrier which was changed to me through warranty being a premiere vechile of tata we had a lot of hope of tata vechile and we purchased and faced spare problem changing the spare in warranty really feels like “how can a brand new vechile purchased just before 6 months have this much complaint on its spare parts “ i faced a brake drum prob in just 1000km and it’s was changed with warranty i have door rubber cut prob and prob in gear oil seal and so you can check my vechile history for for information really a very unsatisfied customer of tata motors. And a major dissatisfaction and problem where all tata harrier owners feels are in just 6 months tata motors have given many major updates in the vechile like :
                    1) increased bhp
                    2) panaromic sunroof
                    3) automatic transmission
                    4) machine cut alloys
                    5) reduced the size of the side mirror
                    And etc
                    Where as all previous tata motors customers had a faith on tata motors and purchased the vechile where we dint have any of this major updates.
                    It’s highly disappointing that customers who purchased the harrier vechile to just support the tata motors are now just left out so disappointing on tata motors for this very short time major updates given to the vechile. We feel like the harrier old model is totally out dated from the market now with boring alloys engine perfomace and without sunroof and automatic transmission.
                    So we kindly inform you to take perfect action on this to make tata motors harrier customers to get satisfied with the old tata vechile are give us some exchange policy are get updates from the company are do something. We all feel really disgusting what tata motors did with harrier customers really a very unsatisfied customers.
                    “i bought this car with a dream getting into tata motors.in just 6 months you have made the old one the outdated model by giving 10 new updates in just 6 months for the new tata harrier i am totally fed up now thinking about the my tata harrier.
                    It’s a kind request from my side to just give us all the updates.
                    Contact ansar [protected]
                    Tata Motors customer support has been notified about the posted complaint.
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                      G
                      gaurav daniel
                      Mar 21, 2020
                      Resolved
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                      Resolved

                      Address: Bans Kothi Digha Ghat Patna, Patna, Bihar, 800011

                      I am planning to buy a new tiago and i have been provided with the quotation by all the available dealers in patna and everyone is charging logestic charges ie 5500 after telling them thata i will not pay its illegal and not mandatory they are not ready to wave it and provided me with a 2012 sc judgment which is very old. Please help me to wave it.
                      +1 photos
                      May 18, 2020
                      Complaint marked as Resolved 
                      Tata Motors customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 17, 2020
                      Tata Motors Customer Care's response
                      Dear Gaurav,

                      We'd really like to look into the concern you've raised. Keeping in mind the safety of our customers and following the guidelines of the central government our authorized dealerships will be closed for lockdown period. However, please share your contact number with us via private message, so that we can get in touch with you once the situation is normal. We advise you to stay at home and stay safe. #SafetyFirst

                      Regards,
                      The Tata Motors Team
                      After delivering the car Mr Sailendra Bhagat of ASL Motors, Jamshedpur had taken back the faulty mobile charger and mobile holder on assurance that it will be replaced. Till date since last one year I am waiting for replacement of damaged Mobile Holder and Mobile Charger by ASL Motors of Jamshedpur.
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                        M
                        Mahender Chhikara
                        Mar 20, 2020
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                        Address: Bahadurgarh, Jhajjar, Haryana, 124507

                        My son sandeep booked tata altroz xe patrol through rama auto cars, passenger car dealers, rohtak, haryana on 31 jan 2020 as good management and better service. The delivery was fixed 45 days or before from the 31 jan 2020. After booking rama auto cars has not responded. Repeated request and reminder rama auto cars fixed the delivery of car on 24 mar 2020. Now, suddenly rama auto cars neglected to deliver the car. Please help me and guide. Thanks
                        Tata Motors customer support has been notified about the posted complaint.
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                          A
                          anuj bali
                          Mar 20, 2020
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                          Address: New delhi, New Delhi, Delhi, 110028

                          True north showroom in mayapuri, new delhi not equipped with good sales team.. First of all they don't brief the customer with exact and clear information. No offer to test drive or inspect the car before purchase... No clarity on accessories or what all the customer will get in the car... All in all a bad experience with the dealer.. If this is what happens before even buying the car, god knows what will happen after the car is bought... Very much disappointed with this...
                          Tata Motors customer support has been notified about the posted complaint.
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                            Dhivakar Ragupathy
                            Mar 20, 2020
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                            Address: Coimbatore, Tamil Nadu

                            I have purchased tata altroz from srt tata motors coimbatore on march 6th 2020.

                            The rto registration of the vehicle is still pending even after 2 weeks of delivery.

                            The ac stopped working in 2 days. When i call the representative he said he resigned. When i called the manager he is not even replying. I have called around 12 times he is not attending. My crm is worthless and says you need to do registration but my rto amount is with them.

                            No one really cares and worst and worst service by tata.

                            Thanks,
                            Dhivakar r
                            Divii. [protected]@gmail.com
                            [protected]
                            +1 photos
                            Tata Motors customer support has been notified about the posted complaint.
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                              Raki1488
                              from Hyderabad, Telangana
                              Mar 18, 2020
                              Resolved
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                              Resolved

                              Address: 560078

                              I have purchased tata tiago on dec 31th 2019 and drove around 2k km in 2 months, in which i found wheel balancing and alignment was entirely not proper. After the first service when drive past around 100km/hr whole body was shaking like it will break while running itself. So went back to service station i got to know that drive shaft was damaged.
                              I am deeply disappointed with the car with fact that, how can a new car's drive shaft will get damaged that too within 2 months.
                              I am disappointed that, i took a loan to buy defected car, and i and have keep it and have pay for it life long,
                              I urge the concerned authorities to please provide me a satisfactory solution.
                              Mar 18, 2020
                              Complaint marked as Resolved 
                              I have already told that drive shaft is damaged in car told by engineer of Prerna motors service center in kudlu gate. KA05NA2503 Is my car number, please track down, it is still in service center. Service center address: NO.55, HOSUR MAIN ROAD, KUDLUGATE, HONGASANDRA, NEXT TO OZONE TECH PARK, Bengaluru, Karnataka 560068. I have already lodged a complaint with [email protected], He has asked the service center to look at the issue. But my concern is I am paying to a defective car that too through loan to Tata motors finance. Please help me
                              Tata Motors customer support has been notified about the posted complaint.
                              Mar 18, 2020
                              Updated by Raki1488
                              I have already told that drive shaft is damaged in car told by engineer of Prerna motors service center in kudlu gate.

                              KA05NA2503
                              Is my car number, please track down,
                              it is still in service center.

                              Service center address:
                              NO.55, HOSUR MAIN ROAD, KUDLUGATE, HONGASANDRA, NEXT TO OZONE TECH PARK, Bengaluru, Karnataka 560068.

                              I have already lodged a complaint with rameshkumar.[protected]@tatamotors.com,
                              He has asked the service center to look at the issue.

                              But my concern is I am paying to a defective car that too through loan to Tata motors finance.
                              Please help me
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                                sthanu
                                Mar 18, 2020
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                                Address: Ambalathara, Trivandrum, Thiruvananthapuram, Kerala

                                My tata zest met with an accident on 3/2/2020 and it was taken to trivandrum motors on 4/2/2020. The insurance survey was over on 7/2/2020. Today ie 18/3/2020, after 40 days i still do not know when my car will be delivered to me after repairs.
                                I understand that some parts are still not delivered to the dealer by tata motors and hence they are helpless. I bought your car thinking that being an indian company's car, parts will be easily available. Very badly let down.
                                Tata Motors customer support has been notified about the posted complaint.
                                [protected] my car is a falti engine system and continued coach light engine my car rpm poor please help my my car engine system fault and display check light please help my tata aria 4x4 pride car is bad service hr26bk3803
                                kanhaiyalaljanwa's reply, Mar 18, 2020
                                Mob 9928593812
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                                  Dileep Kumar 8401
                                  from Etawah, Uttar Pradesh
                                  Mar 18, 2020
                                  Resolved
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                                  Resolved

                                  Address: Nagla Sunda malawan etah up, Etah, Uttar Pradesh, 207001

                                  प्रणाम, सर मै चरण सिंह मेरी ट्रक नंबर up82t8784 है मै एटा up से हूं। सिर मेरी ट्रक 1618 5 लीटर टर्बोत्रोन है। सर ये ट्रक 29 फरवरी 2020 को अलीगढ़ से 7 किलोमीटर की दूरी पर पचफेटा नाम की जगह खराब हो गई । सर मैंने टोल फ्री नंबर से बात करके अलीगढ़ अशोक ऑटो सल्स टेल्को मै बात करी । उन्होंने ट्रक देखी और ठीक नहीं करी । फिर मैंने ट्रक को खुर्जा एलबीएस मोटर्स को दिखाई उन्होंने 6 दिन मै ट्रक ठीक करी । नए इंजेक्टर डाले थे । ट्रक 35 किलोमीटर अलीगढ़ से एटा की तरफ चली और घिर बंद हो गई । मैंने एटा टेल्को रामा मोटर्स में बात करी टोल फ्री के जरिए । उन्होंने ट्रक देखी और दूसरे दिन की बोला ट्रक देखने को फिर सर अगले दिन उन्होंने गाड़ी टोचन करके टेल्को लाने को कहा । हमने कहा सिर आपकी ट्रक है, न्यू ट्रक है आप ही टोचन करा के ले चलो पर इन्होंने मना कर दिया फिर हम होचन करा के ट्रक टेल्को लाए है और 6 मार्च से ट्रक रामा मोटर्स एटा में खड़ी है और अभी तक ठीक नहीं हो रही है। सर माल वाला हमें परेशान करता है ।हम पर पनल्टी लगा रहा है । सर हम बर्बाद हो गए है । ड्राइवर का खर्चा भी खड़े खड़े हो रहा है। इसलिए सर आपसे प्रार्थना है कि ट्रक को जल्दी ठीक करवाने का प्रयास कर दीजिए और हमें 19 दिन से ट्रक खड़े होने की पेनल्टी दिलवा दीजिए ।हम गरीब आदमी है । बड़ी मुश्किल से एक ट्रक बनाई है ।और अभी ट्रक 7 -8 महीने की है । प्लीज मेरी हेल्प करिए। थैंक्स । up82t8784
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2020
                                  Tata Motors Customer Care's response
                                  We have reverted to customer on 11.04.2020 via email to check his eligibility & place a request for a moratorium, www.tmf.co.in/emi-moratorium Or visit our website www.tmf.co.in. Customer can refer to the detailed FAQs on the moratorium policy on our website.
                                  For vehicle service issue, customer need to contact customer care department of Tata Motors Limited ([protected]@tatamotors.com)

                                  Regards
                                  Tata Motors Finance Limited
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                                    S
                                    Shreesha S
                                    Mar 17, 2020
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                                    Address: Mysore, Karnataka, 570001

                                    Got a new Tigor BS6 delivered and this, unfortunately, didn't come with a boot cover. There is a no inner cover for the boot and all the wires are hanging around. (There are slots to fit in a cover though)
                                    On asking the dealer, I was told that Togors dont come with the boot cover these days. If this is indeed true, doesn't seem right.
                                    Picture attached.
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                                    Tata Motors customer support has been notified about the posted complaint.
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                                      K
                                      Keshav Karnavat
                                      from Jamnagar, Gujarat
                                      Mar 17, 2020
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                                      Address: Gajanand motors PALANPUR, Banaskantha, Gujarat, 385001

                                      Myself keshav karnavat contact no is [protected]
                                      Hi i have purchased tata tiago xz (O) model car from gajanand motors palanpur gujarat in first week of feb. Month. While i got paid receipt for extended warranty it shown name with someone else. While i inquired in gajanand motor they don't have any satisfactory answer and said that in first service it will change the name. After that call comming from tata that you have 5 months passes and you didn't come for service while i purchased a month before.

                                      My question is this new one car purchase is already second hand saled to me? Why online vehicle is not on my name and with somebody else name? What is the scandal? Even after completed all formalities and got the vehicle.
                                      Tata Motors customer support has been notified about the posted complaint.
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