Tata Motors Complaints & Reviews

Tata zip excel registered no of vechle is jh 05bv 1883 arms's of rare wheel have a manufacture defect and the delar dnying to replace it, my vechle is under warranty. Kindly look at matter. Tata motors has a good customer spot but delar of company effects the reputation of company.


Nandan kumar agarwal
Jamshedpur jharkhand
Contract no.[protected]

Job slip no: 12860
Tafe access limited, greames road, chennai
Vehicle : tata zest
Regn no: tno (Bz 0362

Vehicle left on 23/03/18 with complaint of a/c not cooling
Despite several phone calls and visits no feedback yet - problem not diagnosed.

The minimum we expect is calls to be answered and feedback given.

Neelesh
Mobile no: [protected]

Am prabhu i have sent my indica car to service at ravi & ravi motors thanjavur, tamilnadu, for a/c complaint ten days before. But they are not properly serviced because now i have the same complaint. Again i asked them but they didn't give the proper answer. I already charged for rs.5845/ for the same. Kindly take remedy action and refund my money for not doing the work properly. I hope you to make necessary action.

Thankyou,

B. Prabhu

My nexon vehicle no. Mh-o1/ct-7718 was given to m/s deogiri motors, jogeshwari-mumbai for first service on 12.03.2018. (Job card no:jc-deogir-ap[protected]

Two days later when i took the car out, i found that the rayban goggles which was kept in the glove box was missing.
I immediately called up mr. Jagveer jolly, branch incharge and he assured me he will look into the matter and will call me up.
I again called him after a week and he said we are investigating.
Two days back i again called him up and he said he is looking into the matter.
I now seek your help to get back the new rayban goggles, stolen during servicing
Regards,

Rudrasish roy
Mobile no:[protected]

My name is dilip singh. I am a customer of tata motors. I would like to inform you about my recent experience at shree shyam motors service centre, jaipur. I have been facing some issue's with my car so i visited shree shyam motors a lot many times. All the issue's i reported to them has not been resolved till date. Everytime they provide some or the other excuse. Yesterday when i visiited the service centre they refused to open the job card stating that they do not have time to resolve these issue. They are not at all serious about the customers. When i approached the customer service, the lady out there was very rude and told that she cannot help in this issue.

I am shocked after this experience that how can they refuse to attend the customers. It seems that they treat customers like beggars and they do not care about customer issues. It is hardly 3months old nexon and i have faced a lot many issue's in the car. Kindly take so strict action and please resolve my car's issue asap.

Regards
Dilip singh
Chassis no:mat627162hln12771
Mobile: +91 [protected]
Car registration number: rj14-yc-9482

I represent national creative co-educational school, kathmandu nepal. We are a school who owns 17 tata winger and 1 marcopolo school bus. Marcopolo bus was bought from shripadi trading, kathmandu on june 2014. Since the beginning of ownership we had problems with the gear box and steering control. Gear box problem was solved but the steering problem is not solved till date. Since the beginning we have been repeatedly requesting the company for the proper maintenance but it hasn't been fixed yet. Now they are asking us to change the steering control to power steering system on our cost which is not acceptable to us. We would like to request you to resolve this problem as soon as possible as this is the bus for small children.

Refer 1. Accidental estimate date[protected]
2. Tax invoice no. Ivegjh[protected] dated[protected]
3. Vehicle no. Rj 22 ua 2655
Sub: request for refund of excess charges paid by me in above said invoice.
Sir,

I have gone through the estimate and invoice in details and found that in following cases you ave charged excess amount then estimate which is against rules and regulations. I am furnishing here under the details of these case.

1. Invoice sl no. 26
Assy radiator
Estimate amount rs 7942 (Sl no.109)
Invoice amount rs 12042 (Sl no 26)
Excess charged rs 4100... A
2. Invoice sl no.4
Assy front bumper
Estimate amount rs 7500 (Sl no.137)
Invoice amount rs 7630 (Sl no 4)
Excess charged rs 130... B
3.. Invoice sl no.9
Assy front bumper
Estimate amount rs 850 (Sl no.146)
Invoice amount rs 931 (Sl no 9)
Excess charged rs 81... C

Summing up a total amount of rs 4311 has been charged in excess and paid by me, which is against rules.

You are requested to kindly refund the said amount within a period of 15 days.. Or otherwise i will be compelled l to knock the doors of court of law/ consumer forum

Dear Team,

I have recently bought a Tata Nexon (XM) model on 18th of March, 2018 from Concorde Motors Baner, PUNE. I am entirely dissatisfied with the product Quality as well as with the services provided to me by your Authorized Showroom. I am categorizing both the issues separately for your better understanding.

Delivery Issues :

1) The Car was already driven for more than 100 km at the time of delivery :

I asked for the reason of that from the sales person (Mr Ganesh), he told me that we drove it from Company’s manufacturing unit that is situated in Ranjangaon MIDC to the showroom. The on road distance of that place form the Showroom is just 70 km. How could have this Car been driven for 100 km then?. Moreover, why they people did not inform me regarding this earlier. I have not purchased a Car for the first time in my life. The Cars are driven ones but only for few like 20-30 kms, not more than that.

2) Improper paint on rear bumper :

There was some paint scratched out from the rear bumper which was looking ugly. When I asked, I was told that this might have been removed in the process of rubbing and polishing. This is not the type of delivery one can expect from a brand like TATA. Those people even noted my name for reference and assured me that they will register a complaint with the dealership and I will get a call very soon from Tata Support and Delivery Feedback to fix this. There is no such communication happened till the time of writing this email.

3) There were multiple Stains on Seats and were also looking unwashed :

The plastic cover of the seats was already removed and there were stains on the front seats. There was no proper paper floor mat provided and the stains were discovered on the mat between the dashboard and the car door also. I was told that the car was washed overnight and that was the reason for the dust and for not looking like new.

I am attaching all the photos taken at the time of delivery for your kind perusal.

Manufacturing Defect Issue :

The immediate next morning from the day when I took the delivery of the Car, I observed that there was some oil leakage from it, then I immediately called the sales person and informed him regarding the engine oil leakage. He, then informed the service center about that and told me to drop the Car to the same. There, the Service Engineer was appointed for me to look into the matter. He spotted some Engine Oil leakage defect. I asked him that whether he has seen such kind of issue earlier, he told me that these things don't usually happen in new cars. Thereafter, I went to the CRM Team Manager, namely Miss M Sindhu, and told her the whole set of incidences happening to me since the time of taking of delivery of the vehicle. She told me that they have already informed the manufacturing team of the Company regarding the Manufacturing defect discovered.

After two days, I went to the service station to check the status of my Car and complaints. They told me that there were some discussions going on with the team from where TATA get the Nexon Petrol Engines manufactured ( Sanad, Gujarat) and that they were working according to their instructions, shared pics and videos about the leakage. But even after worked upon on those instructions, the Engine leakage problem was not resolved and that made them called upon a Support Engineer from Gujarat Manufacturing Unit and they did spend one more good day with him in the investigation and fixing of the relevant cause. After that, they ordered a part which was in transit.

After having a healthy discussion with them, I got to know that they are trying hard to resolve the issue by applying various permutations and combinations but they are yet unable to get the control over the problem and that is why according to them the vehicle is still not in the deliverable condition. It means, they are saying that the vehicle which was already delivered to me some days before is now not in the deliverable condition. They are telling me to wait for some more days so that they can make the vehicle in the deliverable condition. Its been a week now and I have not received any kind of communication from them till date.

All the things happening with me since the moment I have taken the delivery are not acceptable from a brand like TATA's. I have not yet driven my Car even for 50 Km and the problem has come. I don't think that there is any need to remind who you are and what image is there in the mind of the people for your brand. I had already worked with Tata Technologies, in the Software delivery team, JLR (Jaguar land rover) UK, and that is another reason for my trust on the brand.

I have also dealt with Maruti, Hyundai, Bajaj, TVS, etc. in the past. But, this was my first experience with TATA vehicle and I can say you very confidently that this is the worst one. I am getting all the advises from my friend circle and colleagues to make this matter popular on social media sites and file a complaint in the Consumer Redressal Forum. But, I know the value of time. I can understand very well how much time and efforts it takes to make a brand renowned globally. I don't want to initiate such any action, since it will only bring a slur of the name of TATA. Though, I have lost my trust in your brand, yet the only remedy that I am expecting from you at this point of time is Exchange my vehicle and provide me a new Car. I don't want to use that newly repaired Car again. Moreover, I want to get compensated for the mental harassment also which is greater than all the things explained above.

I don't wish to bring any legal action against you at this point, but I want to bring this to your notice, as I expect a proper resolution for the case ASAP.

Vehicle Purchase Date - 18.03.2018

Vehicle Name - TATA Nexon (XM)

Vehicle Engine Number - REVTRNO3BRYK18053

Vehicle Chassis Number - MAT627221JLB10854

With warm regards

Rajat Singh

+91-[protected]

Dear sir,
I have brought tata tiago xta on 18/03/2018 from vadodara : abc auto link dealer. At time of delivery sales person mr shiv kumar has told us that they will give matting and mud guard free, on delivery date also it was confirm with him he said yes you will get free, when we got car delivery at that time matting and mud guard was not there, when we have complain for the same, executive mr. Shiv kumar told it is not there in your deal. This was ridiculous answer when we ask we will purchase it he told me that matting and mud guard is out of stock, if it is out of stock how can he tell us that we will give you accessories in advance. So he was doing fake business and unethical way capture the attendance of client.

Thanks and regards,

Binita patil
Vadodara - [protected]

We had very bad experience with Tata motors customer care / service support today. We got our Tata tiago delivered 10 days back came out on a family trip from Bangalore to ooty with 2 months old baby. We were on road till 3:30 pm on road for service assistance. Never recd call to assist us.. never expected such a worst experience with Tata motors..

Sir, this is regarding poor service which was done with authorize service centre tata dealer lakshmi motors trichy, it is my 4th free service 20000kms diesel filter element was changed & i was facing engine light glowing issue after the service, which was resolved again by them after one day, the new problem appears engine noise some belt or fan which was touching with something which i couldn't find exactly what it was. I asked service advisor regarding this issue he is stating its not an big issue. Please help me this sound keeps me irritating and also the service person who doesn't know to start the cr4 engine in front of me. How could these people are employed by knowing anything in tata motors.

I'm facing too much problem to start car. Its tiago xz 1.2rnt i just complained it to rkl motors gorakhpur but i did not get any satisfactory response from them.
Date of purchase[protected]
Current km-30, 800
Chassis no.-mat626282gkg20349
Engine no.-revtrn02ctyk03918
Battery make - tata green
Battery sl no.-12113f60385
Please resolve it as soon as possible.
Mob. No. +91-[protected]
+91-[protected]

Dear sir,
I got a message from some number they say that tata is giving job offers i think they are using your brand name and doing wrong things i will provide the number from which i got the message
Dear applicant, welcome to tata india limited. This is rajiv gupta from company. Your documents approved by company senior authority. You are already selected in company. Your offer letter is already completed and sign by senior authority. The company giving you “job offer letter” for appointment process in company. Kindly read the “job offer letter” and complete the process. You are selected in company according to your knowledge, resume and profile in which department you have worked. The company having 4 plants and 7 branch network in your nearest city and state. You will join the duty in nearest plant/branch – tata india limited

Dear applicant, today company will dispatch your company gate pass by speed post or courier to your home postal address and company hr will also send the scan copy to your email. First you submit the security amount as per company rules. It is compulsory. This is company process by proper schedule for appointments. Your appointment schedule and company address will be mention in company gate pass. The company having 4 plants and 7 branch network in your nearest city and state. Your job location will be decide by company. It will be mention in your gate pass that where you will join the duty in nearest plant/branch. All details regarding your appointment will be mention in your gate pass, like as: - your designation, your job profile, your salary and benefits, contact person name, face to face meeting time in company, your department, your post – these all details will be send to you with company gate pass. You are selected in company according to your knowledge, resume and profile in which department you have worked. You are already late, please complete the process immediate. Today is the last date for submit your security amount by paytm. After that company will dispatch your company gate pass.
+[protected]
From number
This what i got from this number as a responsible citizen i share this info hope you act on these fake guys

I bought tata hexa cya 10 days before and from day one i drove the car there is some coming from the front side whenever there is a gear change in automatic drive mode. The drive is not smooth at all and noise is quite prominent. I mentioned this complaint twice to dealer point but not getting any response. I'm a first time user of tata.. I don't want to prove myself for taking this as wrong decision. Need your immediate help. My no. [protected]

Dear tata motors
I have purchased brand new tata tiago xz petrol sunburnt yellow colour in your marigold showroom january mumbai outlet on 24/01//2017.
While i was ordering i was informed that the higher end car consists of boot light where as at the time of delivery i was informed that nowadays new car wont be available with boot light. Now to ge that boot light facility the dealer is asking me to pay the additional amount.
Kindly look into this issue asap.

With regards
Nilesh parakh

Dear sir,

I purchased tata zest on jan 2017. I found the vehicle getting heated up and stopping the service centre found that the fuel pump is not functioning and they replaced the pump. Later i found the same behaviour when i was going to darjeeling. I took it to service centre they said the clutch plate has burnt. The vehicle has run only 6000km. The clutch plate burning is common issue of tata zest as many of zest owner has reported the issue.
The tata motors should consider this issue and should do free replacement with necessary permanent solution.

Please note that we have paid rs.15, 90, 292 to concord motors in last week of aug-17 towards purchase of tata hexa from concorde motors - south extn.- delhi. Concorde motors has raised total bills of rs.15, 88, 460 towards bill of car (Bill no. Icncdl[protected] dt. 30th aug-17), road tax and insurance. Therefore a sum of rs.1832 (15, 90, 292- 15, 88, 460) is due from concord motors to minda corporation ltd.

Concorde motors has confirmed the pending amount for payment but did not paid yet. Hence there is no dispute of the pending amount as such.

Same query is related to our other company - minda automotive solutions ltd. For same amount.

We have approached mr. Washim ahamad, mr. Karan tuli, mr. Kumar gaurav, ms. Garima and many other persons in concorde motors but they are bothered to resolve. We have faced lot of problems in concorde motors at the time of demo of hexa car, delivery of car and after sales queries.

Regards

Jitendra kumar gupta

Received delivery of the tiago amt car on 15th mar 2018.
Door not closing at time of delivery.
Amt malfunction on 19th mar 2018.
My contact number is [protected] and chassis number is mat626283hkn82200. Car doesnt engage in higher gears even at higher rpm. Gets stuck at one gear...
Asked for replacement since its just 4th day old car. Bought from concorde motors baner pune.

I am amrita singh w/o dr. Dinesh kumar, have bought safari storme ex on 10th sep, 2017 from oberai motors, dehradun, u. K. (Registration no. Uk07bz5493). From the 1st day onwards, i got disappointed because of noise in rear doors, which is annoying for me. I have complained several times with the service provider and they corrected but after 1 or 2 days, same noise became start.

Now, i am loosing the hope and would like to finally willing to know why i am suffering these issues and please speak out your stand so that i can proceed for justice in indian penal court.

Chassis no: mat629251jkb13903
Registered on 13/03/2018 from kln motors, chennai. 50kms driven as of today.
The boot does not have the inner covers on the lid nor roof. The cables and screws are all exposed. The floor mats are there though. The ac has started emitting a whistling noise. The mileage is at 8.5kmpl in city mode. The abs doesn't seem to be working. The brakes are very weak. The gear box vibrates when at 1, 2 and 3 gears.