Tata Motors Complaints & Reviews

My Vehicle Tata Safari EX 2007 has this perculiar problem from last one month. At speed of around 80 kms and above, the vehicle drags does not gain speed even with maximum accelaration at whatever gear. There is a message on the Instrument Cluster as "SERVICE" At present the vehicle is in EMM EMM Motors, Bangalore and the technicians are unable to fix this issue. They informed me that the vehicle has been scanned and the Engine Control Unit needs and the Radiator Fan needs to be changed. I have agreed to this and yesterday they called me and informed me that the problem is fixed and I can take delivery of the vehicle. They have billed me around Rs.38, 000/- But during the trial run before taking delivery I noted that the problem continued and I have told to rectify and give me the vehicle. I am surprised how ur Authorised can cheat me like this. Pl. interfere and resolve this technical issue with your service centre. The vehicle is kept there sine last 10 days. An early action is solicited. Punithavannan.S

worst workshop in tata motors tumkur, karnataka, win auto, from past 7 months my indigo manza car is in work shop and i have complainted so many times in customer care and with prior notice from wrokshop they closed complaint . managers also dont have maners to talk only fake aaurance giving me my complaint number is 1-[protected] & 1-[protected] worst service ever by tata motors guys dont buy tata motors car

I have purchased Tata Magic Iris vehicle in May 2014, from May 2014 to till date I have getting one by one problems in my vehicle, I have informed to authorised dealer about these problems, and 9 times I went to service station in past nine months. I have requested to change defect vehicle but they refused. I got all problems from my first 1000 kilometers. Till date they have changed around 15000 rupees parts under warranty, some problems till remaining since 1000 kms, today also my vehicle is over heating, I have informed to service center, they told that head gasket need to change. Warranty will complete within a month. After warranty I need to pay more money to repair my vehicle, so please help me, please do needful. Regards. Ahammed Kabeer Muloor

We took Tata ace, it is almost 1.5year, no driver is ready to take that van and monthly we are paying 6800 as EMI. really we are struggling to pay but we are not delayed with the payments.please help us providing driver or suggest us how to deal with this problem. all road tax and everything is there for VAN.

I am a pride customer of indica and have given my car for servicing on 1st april 15 mr abhisekh in counter said to.me that he will inform my car status on phone but i tried to contact him but he said that car will be delivered on 2nd but on 2nd onwards he has neither informed me about my car status and also is not picking phone i m a busy person and this type of illservice by your man will certainly not put good image of your company Pankaj kumar Indica vechile no_br2e 2264 mob no_[protected]

Tata motors, i am owner of tata indigo manza. I am firm beliver of getting all servicing done in compny workshop. From date of purchase i had issue with tyres getting worn out at very high rate. This has been tthird set of tyres in my car from 2 and half years. I have regularly checked wheel alinment even though problem persist. Kindly help me in this Jagpal

We bought new Tata Indica V2 LS car on[protected] Car details: Car temporay number:TS07ETR2317 Engine number:475IDI03AUYT02374 Chassis number:MAT600185FTA00634 from Tejaswi Motor(Address:4/14, 2nd floor Opp.Cyber Towers, Khanamet, Madhapur, Hyderabad, Telangana 500081). After 250 KM car running only car stopped working .we went to Car servicing center mentioned by company, They registered a Complaint on[protected] with Complaint number 'SR[protected]' .On warrenty basis they Replaced radiator and Repaired other parts like coolent and AC and Some other small issue whatever they identified. After 1311 KMS Car runnning only Again we got problem with Engine on[protected].It is getting over heated and stopped working .Now we are going to same servicing center. Could You please Do the needful .We are facing so much trouble with this defect piece (new Car).

Dear customer care, I have booked one ZEST CAR for Rs. 5.05 Lacs from VEER Motors Bhopal against my old car Maruti 800. The on road price was Rs. 6.33 Lacs. As on the day of booking there was an offer which I availed in which Rs. 30, 000 ( Exchange bonus ) + 10, 000 (Extra discount) will be deducted from the aforementioned road price, after deducting the bonus and discount the actual price of the car as written in the quotation (enclosed below) was 5.93 Lacs which was round off to Rs. 5.90, It was told to me that the value of my old car is Rs. 80, 000 which was raised to Rs. 85, 000 on my request. So, the net payable value in presence of two authorized person of Veer Motros was 5.05 Lacs (quotation) out of which I have given 5, 001/- as booking amount & booked the car ( dated 27 march 2015), and it was decided that the remaining 5 lacs will be financed by Bank & old car to be handover on day of delivery. On 30 march 15 the loan was sanctioned and Rs. 5.00 lacs was transferred to dealer account by SBI, even one installment/ EMI (Rs. 8420) was also deducted from my bank account but on the very next day i.e. 31 march 2015 I got phone call from dealer stating that "Madam, there is some calculation mistake on our part so, please pay Rs. 30, 000 more otherwise car will not be delivered." After paying the full amount & on the last day of the offer i.e. 31 March 15, the dealer tells me to pay an extra sum of money (i.e. Rs. 30, 000) which I was not previously told. Such an act of mischief and fraud shocked me as despite of paying the full amount decided/ agreed by us the dealer is trying to harass me by telling me to pay an extra amount of Rs. 30, 000 or else car will not be delivered. If the dealer finds a calculation mistake after paying of the whole amount clearly shows mistake on the part of the dealer and hence I should not suffer because of the mistakes and carelessness committed on the part of the dealer in calculating the amount. At the date of booking whatever amount was told to me we agreed on that, If I would have known such hidden amount is there I would have never booked this car. Secondly it clearly shows the fraudulent and mischievous act on the part of your dealer which caused and will cause me serious Financial Loss/es as well as mental harassment in the whole deal. Being a Lady, I request you to resolve this matter as soon as possible or else I would not be left with any other remedy then to move consumer forum. Looking forward to hear from you. Thank You Rama Nigam [protected].

Attention Tata Motors, Myself Dr. Raja Agrawal S/o Dr. Suman Kumar Agrawal resident of Mhow district Indore purchased TATA Safari dated Jan 24, 2015 from authorized distributor of TATA, Veer Motors Bhopal.Unfortunately it has been a nightmare since we made this purchase as I observed series of irregularities in legitimate sales documents and unprofessional customer engagement with TATA motors and its distributor (Veer motors) which is being summarized as follows.1. The vehicle was purchased on Jan 24, 2015 but the sales invoice is dated Feb 11, 2015.2. The insurance policy is dated Jan 26, 2015 and the cover letter is dated Feb 11, 2015.3. Form 22 and form 22A which is a compliance certificate from engine manufacturer and chassis manufacturer respectively, was not provided at the time of delivery of the vehicle.4. Form 22A was delivered later to my residential address on Veer motors letter head and signed by unknown person. As per norms, it needs to be issued by chassis manufacturer and not by a distributor. 5. I tried registering my vehicle with the RTO, and noticed Form 22 has not been provided which is a mandatory documentation for registration process.6. On making a request to Veer motors, they assured to make it available within few days.7. I tried following up few days later and never received a satisfactory response from them.8. I finally approached TATA motors Customer support on their toll free #[protected] and lodged a complaint # 1-[protected] dated march 20, 2015.9. I was assured that the matter will be resolved within 5 working days.10. I made a follow up call on March 27, 2015, and was informed my request was closed on Mar 25, 2015 stating that Form 22 has been dispatched to my residential address and will reach me in few days.11. I demanded clarification on closure procedure of the company and lodged second complain # 1-[protected] dated Mar 27, 2015 as I had not received the document by then.12. I insisted to escalate my complain to higher authority as it was almost 2 month I was struggling to get a piece of document which will help me to get the vehicle registration13. Thereafter, several calls were made to requesting me to withdraw complaints with reassurance to resolve matter on priority. I was told that the original Form 22 has been misplaced by them and a request to issue a duplicate copy has been raised with the company.14. My vehicle temporary registration has expired on Mar 13, 2015 and since then I am not using it. Till date, I invested a lot of efforts and valuable time to get this rectified so that I can have a permanent registration and utilizes the vehicle.Now I am seeking your intervention in this matter to get this sorted and make a social awareness to avoid such incidents with other consumers. I consider this one of the worst deal we did and would like to recall it if at all we can do it. Regards, Dr. Raja+91 [protected][protected]@yahoo.com

et me write again to remind you what has happened, this is informed to you in person by me earlier, which please note. I purchased a Tata Nano LX from Pandit Auto in the month of July 2014. I had come to inquire about Tata Nano where I was shown Tata Nano CX (I was offered CX for test drive), LX and Twist. I was told that, I would get Rs. 30, 000/- discount plus Rs. 5, 000/- against Brand Ambassador bonus and I got some value against buy back of my Tata Indica Petrol. In none of the conversations it was clarified to me that, the LX model which i bought was manufactured in the year July 2013 which was 1 year back. I have demanded to submit the document (before selling the car to me) where it was mentioned. After I purchased the vehicle, the Tax was paid after two days after the vehicle was handed over to me. Also, I didnt get the Insurance Papers, AMC Papers for many days. I was following up for the registration number, I was given many false commitments by the Sales Person, Mr. Rohit. In the mean time, I was informing that, i had completed 200 kms running, which is against the RTO rules, still I didnt get the number. I got the number after I followed up many times, and finally spoke with someone in RTO who gave me the number of the Agent who works on behalf of Pandit Auto, Mr. Raju Lavate, where Mr. Lavate informed me the number, in the mean time, the running of the vehicle was 500 kms. I was not allowed to meet any senior person in between. I was supposed to get a refund of Rs. 2100/- and which was also not given to me in time and when I followed up and finally came to meet Mr. Amol, Branch Manager, I was told that, refund was Rs. 1500/-. I had informed all what had happened in the past to Mr. Amol, where you were available but never intervened in the matter. When I left Pandit in after informing to Mr. Amol that I will be taking legal action against Pandit and the next day You called me and asked me to come to meet you where I informed you all the facts which you agreed. Now, a week back, I received the Registration Smart Card from RTO, Pune, where I was surprised to see that, Date of manufacturing of vehicle was July 2013. I called you, and came to see you where, you kept some documents in front of me to explain me that, I knew about it and I had signed a Vehicle Order Form, You are claiming that, its your internal formality but had a customer signature space where I could find that, that paper which was in duplicate or triplicate, had some fake signature instead of mine. I complained about it and you spoke with your Owner Mr. Gokhale Siddhartha about this, he spoke with me over phone and said that, you return the vehicle and we would return your money, and I wasnt ready for that as I was never intending to sell Nano which was bought 2 months. I wanted a copy of Order Form where Pandit Auto employee had done fake signature of mine but I didnt get it .. (and you informed me last week that, you have sent it to your admin department!!!) I requested Mr. Siddhartha to intervene personally and meet me at the showroom which he agreed initially and then after your discussion with him again over phone, he denied and clearly told me over phone that, his admin and legal team at Pandit have told him that, there was no strong proof with me and hence Pandit is at safer side and told me to take legal action and he will see what to do. In the mean time, you again intervened and said that, you will speak with Mr. Siddhartha's father who was in the US and let me know what to do, on Tuesday. 16 August 2014. I visited on Tueday, along with my father where I didnt get any positive response. You said that, the person from Tata Finance named Sagar told you that, he had informed me about the manufacturing year of said Nano. I spoke with him after I left the showroom where he clearly said that, its not his job and he never informed me this, which please note. Sir, I messaged you a couple of times and I havent yet got any solution to my problem. This is a clear Fraud case and I have been patiently waiting for your positive response.. which I am not getting. I have submitted an application to you requesting to give me a copy of the Order Form on which Pandit Auto employee have done my fake sign.. and that is the only document on which the year of manufacture is mentioned. Also, I have raised a concern over the current value of the 2013 vehicle and need not write in detail in this email.

Dr.M.Jayabalan, SCTIMST, BMT Wing, Trivandrum -695012. E Mail: [protected]@gmail.com I am the owner of Tata Indica DLE Diesel car (KL01 T 5296, Chassis number 600131JZZP44543). Since the warranty period is over, I gave the car to M/S Kumaran Automobiles (Nagercoil) Pvt.LTd, Nagercoil, Tamil Nadu 629 003 an authorised workshop of Tata motors on 23rd December 2014 for routine service viz change of oil filter, fuel filter element, engine oil with cleaning of engine with baroil additive and cleaning of AC duct and for attending some vibration and noise from the body (Job card No.JC-Kum AuP-NC[protected], 23.12.2014). They, replaced the routine service parts. For attending the vibration and noise from the body, they replaced several items. When I took the car test dive, I found more vibration with the entire car including the dashboard and heavy cracking noise in the front left wheel side. I complained about the increased vibration and noise comparing to the initial condition. They told that the noise is due to damaged engine bed at the left side and replacement of the full unit with Rs 8500/-is required. When I complained that there was no such heavy cracking noise in the front left wheel side when I gave the vehicle for servicing on 23rd December 2014, they changed the diagnosis and told that the noise is due to faulty left side drive shaft and suggested replacement with Rs 5000/=. Though I have not faced any difficulty in driving, still I agreed for the replacement of drive shaft and the drive shaft was changed as per the Job card No.JC-Kum AuP-NC[protected], 16.01.2015. Still, the cracking noise in the front left wheel side did not disappear; only the intensity of the noise was reduced. When I registered this complaint again, the workshop has refused to attend and left me in lurch. I have paid Rs 9942/- for the first job and Rs.4705/- for the second job with total amount of Rs.14647/-.Ultimately, I am left out with no option except approaching trained non-Tata workshop personnel for correcting the cracking noise in the front left wheel side. The non-Tata workshop personnel diagnosed that the engine B Bed is faulty and replaced it in half an hour with the cost of Rs. 904 (Rs 634/- for the spare and Rs 270/- for labour). Now all the cracking noise in the front left wheel side and vibration in the dashboard have disappeared. The car is completely fit for running. In this context, I complain that the approach and motive of the M/S Kumaran Automobiles (Nagercoil) Pvt. LTd, Nagercoil is just to exploit the consumer by forcing to agree for wrong replacement of total part though it is not required. If the consumer does not agree, they will be forced with irrelevant replacement with other parts so that they can sell their spare parts for good commission from Tata motors. On the whole, I am cheated with wrong diagnosis of fault and irrelevant replacement of parts which has caused me monetary loss. Dr.M.Jayabalan

We have got delivery of our vehicle TATA ZEST XT (Diesel TOP) from Berkley Chandigarh on 31/10/2014. Mr Lovejeet Singh sales man had committed RAIN cum Dust Cover worth Rs. 1999/- at the time of booking. Till date TATA staff has not honored their commitment. The matter was escalated to TATA SALES cum Grievance MANAGER Mr Bhanu at their ZONAL OFFICE in chandigarh (Sector 34). Even after 45 days to TATA Company official now, he has also not reverted. They are not attending our calls even now. Is this the service level of TATA MOTORS established by Mr RATAN TATA for whom commitment and customer satisfaction was much more important but these people are making fool of customers now a days. Once you have given full payment on their commitment then why they are not bothered to even speak on phone. Please revert to me on this why even company officials are not responding to our complaint. Regards - Manwinder Jeet Kaur - JPSIngh - [protected]

#2257599 My Tata Motors Complaint Filed on: 27/03/2015 | Loss amount: Rs. 0.0 Sir Mai Ritesh Dilip Walunjkar Mere pass TATA SUMO GOLD GX MH12-HL-7102 gadi hi gadi ko 3 saal huye hi abhitak Maine charo sarvising tata athoraized Sarvic centre me kai hi Mi 20/03/15 se out of Pune tha tab achanak gadi me ek problem aaya problem ye tha gadi band karne ke bad chalu nahi ho rahi thi gadi me koi bhi light ya current nahi aa raha tha lekin 5 minit ke bad gadi me current aaya our gadi bhi shuru hui Maine socha rimot ke sale Gaye honge age 10 km jake ek shop me sale naye dale lekin wahi problem wapas aaya to hame asia dhyan me aaya ki kadi band karnepe 1 km chalne ke bad bhi our jagah pe 5 minit chalu rakhake bhi bad me band karnepe agale 5 se 7 minit tak gadi me current nahi aata tha 5 minit ke bad gadi chalu hoti thi ye problem solve karne ke liye Mai 24/03/2015 ko aapke athoraized Sarvic centre "U" Moters wagholi Pune me Gaya unhone usi din 4 baje muze phone karke bola aapka problem solve huva hi lekin waha jane ke bad waha naya hi problem chal raha tha gadi me noking Awaz AA raha tha our gadi band pad rahi thi fir unnhone 2 ghante ke bad bola gadi me diesale me kerosin mix hi poora diesale nikalna padega our naya dalna padega 25 /03/15 ko obhi kiya leking problem solve nahi huva fir bole poori wairing change karni padegi Maine kaha fir bhi problem solve nahi huva to Fir bole hum ek ek wair chek karte hi fir disare din subah 26/03/15 ko bole ems ki wairing nayi dalne padegi jo ki 10000 ki wairing hi Maine bola tobhi nahi problem solve huva to fir unohone unke showroom ki demo sumo gold Ki ems ki wairing nikalke mere gadi ko dalke dekhi phir bhi problem solve nahi hui fir o log bole ECM bhi Chenge karke dekhata hu to bhi problem solve nahi huva ab Bol rahe hi subah deisale Ka speshar chek karta hu tab bhi nahi solve huva to hamare samz ke bahar hi Sir meri gadi time to time 4 ro bhi sarviceing aapke athoraized Sarvice centre me kiya hu our sabhi chote mote Kaam bhi Sarvice centre mehi karata hu fir mere sath Asia anyay kyu plz meri kuch madat kijiye Thank you Ritesh Dilip Walunjkar Pune [protected]/[protected]

Got the delivery of the TATA ARIA PRIDE car on 04.03.2015 from Pandit Auto Pune Problems observed Brake not getting applied at low speed : Handed over the vehicle to Pandit Auto work shop, The vaccum pipe was faulty which they replaced in 3 days time. Now it is OK Wobbling at speed more than 100 Kmph : Shown to Fortune, Mumbai wo have confirmed that 2 tyres are oblong and aven after the balancing this can not be rectified. Only...

Sir, This car is not running smoothly from the beginning and taken to RF Motors cochin workshop several times within this 9 months time. Sound from under body 4 times, AC complaints, and now coolent pump complaints etc/ etc. When ever we are taking to RF Motors they are not giving any proper service also. This is our second NANO car. Tata is manufacturing several types of car and commercial vehicles and there may be some mistakes in some vehicles. But you were attending very promptly to the complaints. Now RF MOTOERS-COCHIN is taking complaints very lighltly and not attending properly. This may not be knowing to the management but staffs are not attending properly attending the complaints. I may request you to please look into the matter and do the needful. I wants to replace this car with new car, for which, what are the formalities we have to do please inform us immediately. With regards and i hope you will attend the case on urgent basis. T.SREEDHARAN NAIR F/O. SREEKANTH.T. [protected]

Dear Sirs I was working with Tata Motors. On resignation on 10-Jul-1013, Tata Motors has transfered my SA amount to LIC Mumbai P&GS department . Details are as follows: Master Policy No. GA/12511/P 432419. ( Name of the Fund : TATA MOTORS LIMITED SUPERANNUATION FUND) I have not yet received my Annuity Number from you. Kindly help me in this matter at the earliest. Pl. let me know the concerned person detail

I wish to complain about the first free service of my car (TATA Zest Revetron 1.2L 90 ps XMS - KL 52 H 1863) that held on 19th and 20th of March at SkyHigh Motors, Perinthalmanna. I am complaining because no issues were resolved by the service held on the mentioned date. The detailed issues are given below: 1.Issue with power delivery: [protected][protected]- I am experiencing an issue with the power delivery of my car. The power delivery not seems to be linear and the performance of my car degraded considerably on acceleration aspect. I mentioned the same before the service and no actions were taken to resolve this. 2. Issue with AC Blower Fan : [protected][protected]---- As the AC fan was noisy, I complained and it got replaced on 20th March 2015. Still the fan is making noise. 3.General feedback of Service [protected][protected]------ I am not at all satisfied with the service provided by SkyHigh Motors. When I first learned of this problem, I complained this to SkyHigh Motors service manager by E-Mail on 21 March.But still I didn't get any replay by E mail. He assured me that experts from tata motors will take care of thist within 2-3 days. But no actions were taken till date. Finally he called and told me to wait for one more week . I believe that this response is unfair because I am still experiencing the problems and your company is responsible of taking care of this .

I am copying content from an email that I had sent to some people in TATA motors as I got no response from the customer care department. But still till today nothing has been done. With Reference to the discussion that we had today afternoon I am putting all my complaints against the dealer (U Motors Wagholi, Pune) & Tata motors customer care below. I hope you’ll take up this matter up with Tata Motors higher management. U Motors: ...

HELLO MY NAME IS KALAIVANI FROM UDUMALPET(TAMILNADU).I HAVE BOOKED TATA ZEST WHITE COLOR IN TATA-TAFE ACCESS SHOWROOM IN UDUMALPET.THE VECHILE HAS CAME AFTER BOOKING AND THE NORMAL POOJA FORMALITIES ARE ALSO MADE. I HAVE ALSO PAID THE AMOUNT OF RUPEES 1, 21, 000/-.AFTER TWO DAYS THE COMPANY REPRESENTATIVE SAID THAT THERE IS SOME PAPER FORMALITIES SO WE ARE TAKING THE VECHILE TO UDUMALPET SHOWROOM. THE SHOWROOM MANAGER & REPRESENTATIVE SAID THAT AFTER COMPLETING THE PAPER FORMALITIES THE VEHICLE(TATA ZEST) WILL BE HAND OVER TO YOU.EVEN AFTER THE COMPLETION OF PAPER WORKS I DIDN'T GET MY VEHICLE BACK OR MY AMOUNT OF Rs.1, 21, 000/-. THERE IS NO RESPONSE FROM THE TATA MOTORS - TAFE REPRESENTATIVES AND MANAGER. PLEASE REVERT US A NEEDFUL FOR THIS ISSUE.AND PLEASE CONSIDER THIS AS AN PERSONAL ISSUE. CELL NO: [protected], [protected]

1. I bought an Indica Vista Aura petrol in Apr 2010. The registration number is DL 10C 1647. 2. The vehicle has had a few problems which include failure of the fan leading to a panic situation because smoke started to emanate from the engine. 3. Latest is non functioning of the AC on account of failure of control panel as also leakage of gas. 4. These are pointers to lack of quality assurance. Would you kindly look into it. A reply would be appreciated.