Tata Motors Complaints & Reviews

From: k21rachel [mailto:[protected]@gmail.com] Sent: Thursday, November 14, 2013 5:59 PM To: Chirag; CUSTOMER RELATIONS Cc: gm.[protected]@balajicars.com; [protected]@gmail.com; PCD CARPMG [PCD_MUMBAI]; CAR WEST ( TM-MUMBAI); ratan.[protected]@tatamotors.com; [protected]@tatamotors.com. Subject: RE: Complaint The issue still continues and my steering is still cross even after it was changed. Do i just dump this car or leave it in your workshop. Guys dont promote a product thats not worth promoting. Kindly go through the trail mail below. Sent from Samsung Mobile -------- Original message -------- From: Chirag Date:23/06/2013 10:53 PM (GMT+05:30) To: [protected]@tatamotors.com Cc: gm.[protected]@balajicars.com, [protected]@gmail.com, [protected]@tatamotors.com, [protected]@tatamotors.com, [protected]@gmail.com, ratan.[protected]@tatamotors.com, '[protected]@tatamotors.com.' Subject: RE: Complaint Hi Team This is in regards to my Tata Nano that was bought from BALAJI CARS MIRA ROAD. Its the worst car that i have bought or rather that has been sold to me. The car has been having problems since the day i bought it. I had asked for a white colour and was given a yellow colour. I then told the sales executive SANJEEV (who has left the company) the moment i left the showroom that the clutch is not proper and its hard and also the steering was cross and i was told that we can go to the service center and it will be fixed. I did go to the service center and i was told that the clutch is fine even after me insisting that its not and nothing was done. I then sent the below email and after me sending the email SANDEEP the CRM called me and he assured me that the clutch issue and the steering issue will be fixed but it wasnt. To my surprise MR SANDEEP has also left the company. The driver who took the test drive did confess that the clutch was hard but it wasnt fixed. Mr SANDEEP gave me false assurance that he will take care of the clutch which he didnt and instead was forcing me into taking the AMC because the clutch isnt under warranty and TATA motors would have paid from the pocket. This is a clear case of fooling a customer. After i was leaving the service center MR SANDEEP tells me to give a rating of 10 for all the parameters when i get the feedback call as well as to give 10 on 10 when he asked me to fill the feedback form. PATHETIC SERVICE. I went to the service center on the 1862013 with a complaint that gear transition isnt good and i was told its due to the clutch and it will be fixed once we change the clutch. And now recently the car started leaking inside, near the front co passenger seat. I was angry that i had to tell my husband that lets take the car to the service center and show this issue that i am facing. The car was stinking as the water was getting collected on the carpet of the car. It is a shame for TATA MOTORS, to make such a product. Adding to me surprise MR SANDEEP didnt mention about the clutch issue in his report which is discovered on the 1862013 when i went to the service center. And this is the reason i am writing back again. So that this time i get someone genuine and who would do their work correctly without making any false commitments and assurances. On 1862013 when i gave the car for service and when i paid RS 2041 for the second FREE service, i didnt fill the feedback form and i will not till my clutch is fixed. Because, it is insane when you force the customer to fill the feedback form when they are not satisfied with your SERVICE. The car is useless, even the left rear door isnt closing properly and even the window glass gets stuck sometimes. All i want is that my clutch to be replaced ASAP as it wasnt fixed since day one from the time i bought the car. It is quite obvious that if the clutch has issues and if it isnt fixed it will get burnt and will have issues. I AM WILLING TO GO TO THE HIGHEST LEVEL IF REQUIRED WHICH I WOULD HATE TO DO. HOPE SOMEONE IS LISTENING. IF NO ONE IS LISTENING I WILL LEAVE THE CAR IN YOUR SERVICE CENTER AND WOULD NOT TAKE IT TILL THE CAR CLUTCH IS FIXED. MR SANJEEV AND MR SANDEEP were liars and TATA MOTORS SHOULD NOT RECRUIT PEOPLE LIKE THEM. I purchased your product over other cars in the market thinking that TATA MOTORS has value for money.

I took my SAFARI with complaints to its engine cooling system and Air Conditioner to TATA Dealer in Kannur. The same was promptly attended and the Car was returned to me after 4 days informing that it was a small problem and was rectified. 2 weeks later after about 500 Km the car was again taken to the dealer for repairs of other (4x4 shifting) problems, for which the car was kept there at service centre for about 20 days.I got the car and went on a trip of 1000 Km the same complaints of cooling systems and a/c re surfaced, thankfully I managed to reach home safe even with the problem. I took the car to the dealer again on 22/08/2014. I was again promptly attended but I was bit miffed of and let the service adviser know my dissatisfaction with their last service, I also asked them do other routine checks and replacements and also asked them to change a Fog Lamp, after keeping the car there for 10 working days, I was told to collect the car on 01/09/2014 in the evening after 5 pm. When I reached there, I was told to test drive the same and when I informed them about my dissatisfaction on Power steering, they informed me it was ok, but when I asked them to open the hood, found that the power steering fluid was near the Min mark, they informed us that since it was already closing time, I could drive the car even at the minimum mark of the fluid, when I protested they filled it. When I wanted to check the headlamp Focusing, they informed me that it was not possible, I asked them to give the same to me in writing, they got rough and asked me to wait in the lobby while they discuss. Finally one of them requested me to take the car with me get the focus done some time later, that is when I noticed that the Fog lamp, which I had asked to replace was removed but a new one not fixed, but I was billed for same and I had already paid the bill as they had asked me to do so before the Cashier closes at 5 pm. I finally accepted my car after registering my protest and getting in writing that the fog lamp was not fitted. I proceed on journey 120 Km and on reaching the destination found that the coolant was empty, the same problem of cooling system was still there un solved. I have another urgent Journey of 250 Km to make, which I hope to manage some how by frequent filling of water and reach back home on 03/09/2014. I am not sure whether to take it back to same dealer to get the problem solved since I had already paid him for the supposed work done.

Product tata indica vista
Purchased from raghuvanshi motors delhi
Tata is manufacuting such a cheap standard products that i experience from my car
Along with manufacturing, customer satisfaction department is also zero . I had even done from such a worse experience with i experience after being a customer of tata .
I will never switch again to tata and advice other to switch to tata .
Low standard products with zero customer feadback

So many faults in my car and no one is answerable . As much as my car does to the service station the faults and expenses increase . This time my bumper broke under the supervision of tata motors but no one is answerable .
I called tata motors helpline they provide me capturing vehicle to capture my car and at the time of capturing my car bumper break .
It is the responsiblity of tata motors to give a response and pay for damage because the capture vehicles belongs to tata motors but no assistance is provided to me my tata motors customer care . They just put the call on hold .
Kindly give a quick response and i have set my mind to sue a complaint against the services and performance of tata motors in court of law

Car no. Dl5cg2864
Contact no. [protected]

i was purched TATA PRIMA 4028 ..before 5 month.
tata prima was old model .so was give me discount price...then i bought...but that time was some genuine parts are not aviable .. there were told to me u bought .when i recved parts then i gave you.. but 3 month i waited, , i have not recived any part so plz help me..and call me sir...


RAJENDRA SUTHAR
[protected] [protected]

Respected sir, I Have Booked Tata Vista Tech On19/7/2014 And Paid Rs 3000 In Cash And Rs 7000 In Cheque Due To My Family Situtation( Brother Marriage) I Am Unable To Buy The Car.And Postponed The Idea I Have Explained These Things To Them And Cancelled The Booking On 12/08/2014 .But Till Now They Have not Returned My Amount Which Causes Mental stress, While Claiming The Amount . Whenever I Am Calling They Simply Say Wait For One Week Please Tell A Correct Solution For This . This Also Make My Wrong Decision To Choose Tata Motors

Sir, My Car Saffarie Strome Register Number PY02N 4041 after an accident given for service with Manakula moters Tindivanam Tamil Nadu before one month. When i visited there today I found that the vehicle is not even touched by your service people, it made me very uncomfortable, and there was no proper reason from the concern person so please take necessary action to repair my vehicle as soon as possible Thanking You yours S.M.Elizarasu [protected] email: [protected]@gmail.com

I received this fraud Email on behalf of Tata Motors Limited with the Name of Senior H R Manager as Satish Yuvraj with the amount to be deposited as Rs. 9250/- as a security deposit. I deposited this amount on 30 Aug 2014 at Punjab National Bank, Ghaziabad in favour of Mr. Ravi Sharma & A/c. No. [protected] and sent the Email back to the concern person with Deposit Slip, my Photo, Voter ID, E-mail address, Phone number. His contact no. is +91-[protected].

I have a tata venture with the reg no KL 39 D 1537 this month 20 th(aug) my car is break down with a complaint of gear shifting the same day i was bring the vehicle for service on concord motors nettur(cochin), still the vehicle is not ready, and every day they are telling the part is not available, i have never seen such a worst vehicle. this is the fourth time gear shifting problem is happening, last month i have a complaint with shock absorbers that also take 2 weeks and i spend lot of money, this month gear shifting.I want a immediate action for this case, now i am run with a outside vehicle and i have lot of lost.. if no actions i want to move with legally. k C Thomas +91 [protected]

Hi, have bought a new indigo ecs vx (chassis no: MAT601484EPB04236) from concord motors patparganj in new delhi on 6th august 2014. the central locking started giving trouble after 15 days and on 29th i could not open/start the car from the given remote. i called the breakdown team on the toll free number and after that my nightmare with tata motors started. my first call to them was on 9:30 am. the mechanics came around 10:15 and said that the car needs to be towed to a service station. after arounf 12-15 calls to the breakdown team i was fianlly able to get the car towed at 1:45 pm. now the towing guy instead of taking me to autovikas in moti nagar (very near to my home) took me to some other service center in vikas puri. there they had only one laptop with them and that too was not working so they could not connect the same and see the problem. the day after that is on 30th they transferred the car to autovikas near my home. they checked the vehicle and said that they need the code to disarm the immobilizer. to my utter amazement and shock, this was not provided to me by concord motors. i called up the sales guy Mr. Lokesh, who told me to call their workshop and speak to mukesh, who in turn asked me to call Nupur. i then called their customer care executive Nupur and explained the situation. at first she said that she was not in office and would require 2-3 days to get the code. after much coaxing shed said she will see what she can do. I tried calling her senior ms. sapna but she did not take my calls. i got a call back from nupur saying that she does not know what needs to be dome and everybody else is on lunch and she could only reply after 30 mins. in the meantime i talked to the mechanics at the workship and got to know that they need to get the code from your vendors. i asked mr. lokesh and ms. nupur both to get it asap, to this they saod that they have writted to the concerned people and waiting tehir feedback. now when i started to create a scene ms. nupur talked to the guys at autovikas and said that she has talked to the senior manager there and work on my car would start soon. however it was 5 pm by this time and i had no option but to leave my car at autovikas. on 31st i got a call from nupur that work on my vehicle has started and i shuold get the car by evening. i got no call from autovikas and i called my service advisor mr. shiv there and he told me the work on my car has started. i regulary followed with and at no point of time i was told what is the problem with the car. in the evening i called mr. shiv and got a reply that they could not resolve the problem and he does not know by when my car would be ready. buying a car has become a harassment and i have persuaded my dad not to buy a zest and wait for the new ciaz. i am also thinking of a legal action aganist concord/tata motors. i want to hear what action has been taken against concord motors and the people involved and want a definite deadline by when my car can be completed. Devanshu Mehrotra +91-[protected]

we are using SUMO Grandy gx 2010 model. still It is in good condition wit outside service, why because service engineers & managers, also to much worst in time delay & rectification of errors, even though if it was a minor complaint. waste of time & unsatisfied service. I enquired about new car with exchange of my vehicle. Marketing people called me from this number ([protected]) even he was also delayed to meet me. i was wait 6 hours. he dont know exact information about ur used & new vehicles. he told me ur Sumo grand vehicle failed wit more complications. but he failed to explain about ur vehicles. Totally failed ur teams in all of the divisions. service mechanics dnt know, way to adjust material at the time of non-available material, they dnt suggest and discuss with customer for take a decision making. still now i faced many problems wit ur teams from purchase date. so we decided to withdraw of purchasing TATA vehicles and we suggest to our coligues to avoid problems with purchase o[censored]r products, so may some people will save with ur worst service.

Hello
I have bought a TATA vista tech on 18th July 2014
after a day I have seen that my car color dsnt match the bumper color it's totally different from the body of color I have complaint regarding this to dealer but couldn't get any response, if you can do something regarding my complaint please

body colour- white
bumpes-creamy

Hi, I booked a Tata vista tech vx in the month of June 2014. The loan has been approved by Hdfc bank, and I have paid 2 month EMI. But still they didn't deliver the car. When I approach the dealer, they are very irresponsible. They just try to convince me to take white colour car, whereas I have booked for grey colour. I have not seen such a worst car dealer. They treat customers like hell. They dont even have model cars in showroom. They show only brochures for choosing models. Place : pondicherry Dealer name : Manakular Motors.

There is an ongoing scam/fraud in the Indian Market using the name of Tata Motors India Corporation, No 24, Golmori Chauk, Tatanagar, Jamshedpur. They have a competition on the televison where the public is asked to identify a celebrity picture and then these same public is called informing them that they have won a grand prize of RS12 lakhs 80, 000 or a car as first prize which shall be paid by draft or you can opt for the car of the same amount. Now they calll from morning to evening from a mobile number [protected] forcing the public to pay Rs10, 500 hjas registration fees to claim this lottery prize, and this deposit has to be paid into the account of one Mr Kishore Kumar Singh SBI account Jamshedpur, Acct Number [protected]. They are not divulging any other details but only demanding the registration fees. This is a scam and the public needs to be made aware of the same. Police interference is required immediately

Respected sir,

I have purchased a new tata aria pure lx model on 8th august 2014. From cargo motors ltd, ahmedabad. I had given my old car in exchange offer & had got a car loan from axis bank, gandhinagar. The loan amount that passed by bank authority is rs 845000 instead of rs 830000. So i have to get refund of rs 15000 from the same dealer-cargo motors. But the person who handled my case mr gautam ([protected]) is not giving my refund and refuses to refund my money.You are kindly requested to help me.
Thanks
Rakesh prajapati
96, thachrajnagar
Mansa-382845
Mob. [protected]
Mail id : [protected]@gmail.Com

***********Attention to JUNIORS Passout 2014 Batch***********
TATA MOTORS, SANAND is hiring candidates for various post to its new plant: Free cab for pick up and drop, no agreement, permanent job.
10th, 12th - job: commercial checking, 2months training, first two month 10, 000/-, from third month 12, 000/-.
Any diploma - job: operator, one month training, first month 13, 000/-, from second month 14, 000/-.
B.Sc (C.S), BCA - job: information forwarding, computer operating, one month training, first month 15, 000/-, from second month 16, 000/-.
B.Com, BBA - job: Accounts and financial assistance, one month training, first month 15, 500/-, from second month 17, 000/-.
MBA - job: financial management, house keeping management, one month training, first month 19, 000/-, from second month 22, 000/-.
MCA - job: document maintenance, program editing, one month training, first month 18, 000/-, from second month 21, 000/-.
Contact:
[protected],
[protected],
[protected].
Contact soon and avail your perfect job.
Forward to your all friends and give them your best help.
TCS Finance team is hiring B.Com. graduates. I[censored] know anyone, ask them to send CV to amol2.[protected]@tcs.com.
Exp: 0 to 3 yrs.
Please forward asap
Vacancy in Mahindra Tech Accounts Receivables. & Payable Graduates & MBA fresher can apply with good knowledge of accounts. Fixed Shift 12.30 to 10.00 pm. pick drop facility. 2 days off. salary 20-25 k. Min exp 6 months. please forwrd it to ur frnds who r in search of job. contact Rohit Patil @ [protected]
Essar having below openings
1. Job Title - Production Supervisor
Experience - 5 to 7 years
Qualification - DME / B.E Mechanical
CTC- 4 to 7 lac
2. Job Title- Team Leader Machine Shop
Qualification - DME / B.E Mechanical
Experience - 3 to 4 years
CTC - 2 to 3 lac
3. Job Title- Machine Shop In charge
Qualification - DME / B.E Mechanical
Experience - 5 above
CTC - 4 to 5 lac
4. Job Title - Jr Officer Stores
Qualification - B. Com
Experience - 1 & above
CTC - 1.2 & above
5. Job Title - Engineer Design & Devpt
Qualification - DME / B.E Mechanical
Experience - 1 to 2 years
CTC- 2.5 lac
6. Job Title - Engineer Projects
Qualification - DME / B.E Mechanical
Experience - 3 & Above
CTC- 3 to 4 lac
7. Job Title - Trainee Engineer Production
Qualification - DME / B.E Mechanical
Number of opening - 5
Experience - Fresher
CTC- as per company policy
8. Job Title - Trainee Metallurgy
Qualification - Diploma Metallurgy / Bsc - chemistry
Experience - Fresher
CTC- as per company policy
9.Job Title - Officer Finance
Qualification - MBA/ B.com
Experience - 2 years & above
CTC- 2.5 lac
10. Job Title - Trainee Vendor Development
Qualification - DME / B.E Mechanical
Experience - Fresher
CTC- as per company policy
11. Job Title - CNC Operator
Qualification - DME / ITI
Number of Opening - 05
Experience - 1 to 2 years
CTC- 1.5 to 2 lac
Interedted candidates can send resumes on
nishantpandey.[protected]@tatamotor.com
If it is not useful to you...
Share this in your circle, this create someone's career.
Courtesy: Mounam Pesiyadhey


Proof: 'tatamotors.com ' is original website, above mentioned fake website.
Check these both sites.

www.tatamotor.com ---- fake ---> This webpage is not available
www.tatamotors.com ---- original

I had purchased a Safari Storm car in the month of December 2013 and I have already crossed second service. As far my experience in last eight months, the car has riding comfort but I am very much disappointed with the fuel service of the car. I don't know who can give me the reason of such poor fuel efficiency of a new latest version car where the other SUVs of other companies are giving better fuel efficiency. Secondly the car has built in Alpine car sterio without having any manual so that customer can operate the system satisfactorily. None in company authorised service station could guide us so far. I will be obliged if my complain is taken care with justified reasons at the earliest.

Thanks and regards
Debasish Chakravorty
Contact No - [protected]
Email - [protected]@gmail.com

Dear Sir,
1.This unit had approached Tata motors for purchase of 2x Tata sumo vehicles through DGS&D vide there supply order no OMU(ADR)/SO/2014-15/01 dated 13/05/2014.and it was accepted by Tata moters vide their acceptance letter no RO-KOL/AD/DEF/14-15/Odisha/084 dated 13/06/14.
2.Inspite of our repeated correspondence with Mr, Arijit Deb, Regional Head (East) we have yet to get the delivery of our vehicles, Instead the officer concerned is not very customer friendly or can not even inform us the cause of delay.It is strongly felt that, as if Tata moters is doing a favor to us by delivering the above two vehicles, Its pertinent to inform u that during the same time we have already taken the delivery of one mohinndra scorpio vehicle and the vehicle is doing duties for last few weeks.
3. It is requested that necessary action may please be initiated at your end to ensure the delivery of the vehicles are done at the earliest to this unit located in Bhubaneswar, Odisha as the Unit is facing critical problems in its day to day Operations due to non availability of vehicles.
4.lastly let us all be made to feel proud that we are possessing the best Indian product (TATA VEHICLE) rather than re grating that we made a wrong choice.Regards,
Col S K Panda.
N.B.Please contact Mr, Sudersan Jena at sudarsan.[protected]@gmail.com for further queries on the subject, mob no-[protected].

1. That the undersigned send his Safari Dicor UP-25 AF 0691 for little noise & not wearing front window glass/brake pad on 14.11.2013. For noise, the service centre send my injectors for checking outside vender, after checking, he told me that repairing required in my Injectors. I denied for repairing & said to filled as it is. I have paid service bill Rs. 15, 000 including checking charges of 1500. After delivery of vehicle, I came along only one Kilometer, my vehicle was stopped & not started again. That Next day, on 20th November, 2013, I met Mr Mishra Supervisor of Shyamji Motors but he badly failed to explain the matters and he was not in a position to deliver the vehicle. I have complaint Tata Motors, their TS but they pressurised to me & under pressing situation, I have given approval to change the injectors for which I pay Rs. 42000/- . On 4.12.2013 when I talked with Mr.Anurag of Shyamji Motors, he told me that abnormal noise is still there and some another part needs to be changed & it will take time one week more. After changing ring & some other work done in the engine side like repairing of head, the vehicle delivered to me only on 04.01.2014 with noise. The supervisor of Shyamji Motors told me that after some time, this noise slowly-slowly will gone away. This alone fact clearly spelt out that my injectors had been damaged by Shyamji Motors by way of faulty working. It was the case of negligent working. After changing the injectors, some other repairs in engine as stated by work supervisor, the noise was still there, so I have again approached Shyamji Motors where Mr. Nitesh checked the vehicle & told me that the root cause of noise was not from Injectors. After 23 days, he delivered to vehicle with some little noise with the same answer that noise slowly-slowly will gone off. Just after one month, when I send my vehicle for checking, in the campus of Shyamji Motors, the work done by Netesh Ji has been failed as piston was broken. Again after 15 days, delivered vehicle to me on 23.07.2014. But within the month, on 19.08.2014, again piston was broken in the Cantt Area of Bareilly & came noising as much like as earlier piston has been broken, I have informed Mr. Netesh, & on his advice, again vehicle started & after running some distance, the smoke/oil will come from vehicle so at once ignition has been off by the my driver. Mr. Netesh was there at the site. On 20th Aug. 2014, the vehicle after toing, reached in workshop of Shyamji Motors and Mr.Netesh told me that Head of Engine, Piston etc. broken & you need to replace it amounting Rs. 1, 50, 000. That it is obvious from the above facts, from the date of 14.11.2013 to till date, all of work has been done by Shyamji Motors like changing the injectors, piston, ring but the vehicle could not run properly only because of the work had been done in my vehicle as experimental basis. The parts were not appropriate and working parameters was very low resulting damage caused to vehicle. All damages to my vehicle committed by Syamji Motors, the authorised service centre of the Tata Motors & it is against the professionalism & ethics of business & agency is responsible solely for all. 6. That you are informed that In the light of the above facts, returned my vehicle in the running condition after a fit certificate given by Tata Service Engineer within seven days else I will file a complaint with the Consumer Forum as I am protected under the Consumer Protection Act-1986. This will at your cost & I will seek compensation for mental agony caused due to your deficiency in services.

We are filing complaints about our Tata Safari Storme after three months from the buying date of the car but they are not paying attention on our complaint, and the dealer we bought the car had left the dealership and the new dealer had came but there is no service centre and our car is under guarantee period we have bought our car on 28th November 2013 and we are complaining from February 2014 and there is unavailability of spare parts and lots of faults in the car and they are accusing us for going to the court and it's our 3rd or 4th Tata Safari.

I am an owner of TATA SAFARI since 2011. I am not at all happy with the TATA product. It ran into so many issues in last 4 years that I am fed up with the quality of the vehicle and service provided. I have been waiting for last 4 days for a part to be delivered at the dealer ship and get my car fixed. Every time I am getting one reason or the other why my car is not ready. This is pathetic way of running the company and spare parts division. In long run this will be harmful for tata's car business if the reputation continues the same way.