Tata Motors Complaints & Reviews

This is vasanth from madurai.we are using Tata indica vista car and that was some problem last 13days before due to pump to filter tube and then we went to Tata motors authorized dealer A.R.A.S.in near palanganatham madurai, we asked for particular spare. we must need a spare for that and they were simply replied that we don't have a spare and it will come next 14days once we registered order, i really shocked for this answer from them and requested them to arrange space some thing or give my any reference number where i can get the spare and they simply replied we will not give any other reference.it seems they are not ready to take care of any response for customers even we bought the car there only. My question is : 1.why are they selling cars without any spare availability and if they are not interest to keep spars and they should inform early as we will not response for any car parts in future and we will not give you a proper response and we will simply tell that you have to wait for 14 to 15days - is that good behaviour for bushiness ? 2.why 14days required for spare parts ?- Is this coming from America or Japan ? We are living in a fast world if you put order from Chennai or some where you will get that spare with in a 3days or max 5 days. I am not sure as it is coming from any other different vehicle ??????? 3.I raised complaints against that dealer in their customer care and informed which I faced problems from there.they raised complaint request and told me it will be sort it out next 2days but still i did not receive any response from them even i had chased them 3 times.it seems that customer care also not ready to resolve customer complains.if they are doing like that then where we have to complaint Thanks Vasanth Mob:[protected]

Dear Sir,

Hi this Rajesh From Tirupur - Tamilnadu.

I have Indica vista car TN 39 AW 6061, Model of the car 2009. I have continuous complaint on AC cooling in my vehicle. I have registered 4 times complaints in coimbatore office & 1time in Tirupur office, even though after 3 months i have receving same complaint in the AC & not cleared.

Each time i am paying charges for the new parts changes. Nearly i have spend around Rs. 15000 for AC repair charges alone.

Finally January 1st 2014 again they repair the AC and the billed Rs. 8000 around. Again now AC are not working and i have given for service in coimbatore.

Again yr service team saying we will clear the problem, this is the answer i am getting on each time with yr team.

Also i am not receiving proper feed back from yr service center, when the vehicle will be ready. Each time i need to call them for the car is ready or not.

I liked very much on Vista car, so that only i have booked for my marriage. But now i am worried a lot why i am booked this car.

Due to yr service team failure, TATA MOTORS cars name get spoilled and this is the reason of vehicle sales failure compare to other cars.

Looking forward to have to proper sollution for my vehicle.

Thks & Rgds
Rajesh.
[protected].

I bought Tata Manza in 2010. The car has excellent service record from authorized service stations only. In three and half years, six times one or other component failed, and car reported to service centres six times in addition to routine services. At 44000 kms, the engine gave signs of failure.. The service centres took no action and at 52000 kms within ext warranty period, the engine failed and needed overhaul. Now they are asking for money for many metal parts and process of machining and lathe to be done on internal components. The car is stuck at Gurgaon work-shop for more than a month, and Tata Motors is trying to ignore, elongate and bargain the matter. How can they ask for a single penny for the job which are not recommened anywhere in service manual. They sold a low quality product, and against their claim of 75000+150000 kms the engine failed within 50000 kms only. Now they want to get rid by providing a car fitted at local workshop on my cost. For info please visit below links. https://www.facebook.com/pages/Tatamanza-engine-failed-at-50000-kms-only-within-...⇄

Hello Sir,

I have booked nano lx cng from pimpri (Pandit Automotive pvt ltd on 22nd of FEB 2014, by paying 10, 000/- and it was decided the on road price was 2, 88, 238/-( Sales consultant Kedar his mobile number [protected])and 30, 000/- discount was offered to me at the time of booking and his senior did offer me a tata music sytem at a discounted price of 2500/- which we agreed to.as he wanted me to book nano from him and not from Yash motors or concorde motors.

I have applied for loan with ICICI and 1, 46, 000 which was delivered to the cashier on 3rd of March and today when I gave the cheque for the balance amount that is 1, 02, 239/-, as 10, 000 was paid at the time of booking and discount of 30, 000, kedar refused to take the cheque for that amount and said you have to pay 10, 000 more, I said when I have booked the vehicle it was amount was decided and now why you want me to pay 10, 000 more. he said the price has changed from 25th of FEB, then I said but I have booked it before 25th of Feb and I have all the documents and you did committed that if I book before 25th of Feb I will get 30, 000 discount that is the reason I withdrew the cash from the AMT and and booked nano but now you are going back on your words.

but now he wants me to pay extra 10, 000/- it is not fair when you commit some thing please stick to that. based on that the loan amount has been transferred to pandit automotive accounts and the my first EMI would start from 15th of March.

Please help it is not at all accepted from pandit Automotive.

Hope some one will help me. contact me on [protected]

Warm Regards,
SherVikram Singh
[protected]

My car has been facing some starting and engine misfiring trouble since January 2014. I have already given the car for servicing and repairs to Richard Garage 3 times in the last 45 days. Still they are unable to detect the problem. They have replaced the battery and serviced the starter but there is no difference. They have also changed the engine belt but the problem is still the same. The car just does not start. It takes at least 3-4 tries to start the car. Even after starting the car the engine keeps accelerating. Sometimes it just shuts down after starting the car. Please do look into this issue as the car is unusable at times and its also getting troublesome to give the car for repairs every now and then. The service provided by Richard Garage is very poor as they are unable to detect and fix this issue for months. Please look into this issue urgently.

Dear Sir, I am in Chennai. My vehicle (Tata Indica V2) TN 18 M 5855, Running Km. 48234. My vehicle Service attend in S.S. Motors, Alappakkam. That person was told him to Head problem the vehicle. The problem was not covered by the Warranty. And then breakdown people suggest My TVS, Porur. The My TVS Person was told him to FIB Pump Problem. The problem was not covered by the Warranty. But the service person told to not covered the Warranty. But i was purchase the vehicle for 16 months only. So i am mentally upset for the problem. so kindly attend the problem for the warranty period for me. Otherwise i will surrender the vehicle for TATA MOTORS. Thanking you. K. Kabilan Cell :[protected]

My car hand break are not working properly. The car doesn't stop when we pull the hand break. I have taken the car the workshop several times but they just tight the wire of the hand break it works for 2-3 days again it comes to same problem. Few month latter i had taken my car to dhingra motor, the service adviser told me that they will replace the handle of the hand break. But the part was not available. I had gone many times to the...

From,
V.Manikandan
No.1, 2nd cross street, Balaji nagar,
Ekkattuthangal,
Chennai-600032
Contact NO:[protected]

Hello,
Am manikandan, I purchase a new TATA Nano(Special Edition) LX on June 2013 in TATA CONCORDE in Velacherry, Chennai, India.So far I have faced many issues like alignment, Engine sound, till now there is no proper response from the service station which I have given, just two services has been completed and 10200 KM has been crossed.

This alignment issue am facing from the 6th month from the purchase.Now the life of the front two tires has gone, regarding the alignment i already informed to the service station but gave a very worst response.Now i am not i able to sell the vehicle also becuase of this alignment.For this two tires am requesting TATA Motors to give a warranty and replace a new tire for the my loss.I have bought many cars so far this is the worst and very bad experience i never had.Kindly do the needful.

If you give a Reponse that is appreciated.

Regards
Manikandan.V

I am having tata car which is financed by tata motor finance, i was having personal problem and i lost my job due to which i didnot pay my 3 months emi, a collector by name shyam having mobile number [protected], he start using rough language and start harassing my parents that he will ask seizing people to take away my car dont even think of doing nonsence with me when my parents and i asked him to show id card he just ignored he was so roud that my parents felt very bad when i asked him what is ur manager name he says that satya prakash or satya prasad i dont know exactly, this is the way customer are treated by tata motor finance, i really felt very bad i told him i will clear all pending emi in month of march last week but he started saying this alll he wont listen i know im defalter but im having problem in december 2013 and jan 2014 i was totally disturbed because my grand mother was hospitalised and all my salary got into this, after requesting him many times he was just very roud...i rrequest tata motors finance to take necessary action...

Dear Sir,
Some persons are trying to cheat people from faking interview call letters and asking for deposit money in return for air tickets. the company is not offering any such facility, so innocent people like my sisters and brothers will be cheated if they deposit money in this cheat accounts.

sample link sent to my mobile : http://www.tatacall857.blogspot.in/


please find attache image of adversisement

durga motors On 1/27/14, durga motors <service.[protected]@gmail.com> wrote: > Dear Mr.Vasim R.Khan, > > As we discussed earlier regarding abnormal noise while starting, the > vehicle came for service on dtd 13th ja To Meashoksapra Today at 5:10 PM On 1/27/14, durga motors <service.[protected]@gmail.com> wrote: > Dear Mr.Vasim R.Khan, > > As we discussed earlier regarding abnormal noise while starting, the > vehicle came for service on dtd 13th jan 2014 @ 5:30 pm and the job is > carried out as per the complaints raised on the job card, > After inspection done on your vehicle the additional problem we found > that the starter is not giving proper respond, so we need to do the > starter work, but your driver has refused to do the starter work saying > we will do later and he took the vehicle. > so, on 15th Jan 2014 vehicle is brake down for the same matter damaging > starter, flywheel, internal parts damaged as well. > As per your approvals on phone for the noise we found that the Engine > is making noise while starting, after investigation to the vehicle the > connecting rod bearing worn out and started making noise, the qoute is > also ready accordingly. > > So, waiting for your approvals, please come & sign to procced the job > or take the vehicle back if not been approve. > > Regards, > > Netaji > Reply, Reply All or Forward | More Me Dear Netaji, First thing I would like to your information that that I given the all approval over Mobile then you finished the job. You release the vehicle. If any thing wrong why did not ask me...? To service.[protected]@gmail.com Today at 5:26 PM Dear Netaji, First thing I would like to your information that that I given the all approval over Mobile then you finished the job. You release the vehicle. If any thing wrong why did not ask me...? You are unnecessary blame to Driver. Why asking today[protected]since 13 th jan 2014. Please reply. Thanks & Regards.

Respected Sir

My vechical Chassis No MAT600460CPN71319
Engin No XYW34292
Date of Purchased 20.11.2012
Dealers Name SRM Motors ltd Lucknow

My complaint No [protected] dated 7.1.14
This complaint regarding the tyre

My Car got puncher on 6 of Jan 14 Then I call the mechanic to change and get it repair then he told me Sir your car tube is to be changed then I shocked because when I purchased this car Co told me that this Tyre is tubeless Tyre and then I told him kindly check it this is tube less Tyre, he told me that this is a normal
Tyre So from there I feel that either the Co ( Tata ) or a dealer cheat me then I pass complaint to the Co
On the date of 10.1.14 I received a call from a dealer for come to our show room them I went there and he take my
Tyre no and the chassis no and he told me that I will send a message to Co
kindly let know that how much time will take for this proses because I am very faith on Tata and I always told to my friends that when ever you want to purchases the car always go for Tata products

thanks

Narvdeshwar Prasad Srivastava
2/63 Ruchi Khand -I Sharda Nagar
LUCKNOW

Tata Motors - complaint Tata Motors & dealer to not replace the parts under extended warranty and after 1.5 year Facing Below problems
Complaint Tata motors team Car No DL 3CBB-4323

This is bring to your notice that I Vijay Prakash purchased TATA INDIGO 24th Feb-2012 From Auto Link Delhi make Tata Moter, model DLS finding below ghastly experience on using CAR.

A) 62000KM Engine Size head week
B) 10000 KM after Break Problem
C) Injector Not working properly
D) Timing Belt
E) Baring
F) Ac Not working
G) Heater Not Working
H) RPM High
I) Smock
J) Light.
K) Clutch Plate etc…
L) 4000KM Services Not done so Warranty Expire
M) Fuel Pump
N) Fuel/ Mileage 13km per km
O) Excel Not working Properly
P) Gear Problem/Lever
Q) After reserve car not start

There are numbers of other bad experience such as most time service centre are usually urging upon whether parts are replace on payment basis, or such parts are not covered under warranty.
Being sole earner on transport income, it will pushing me to write such experience,
I have already registered two complaint number I-[protected] & [protected]
Not: After 1.5 year total Maintainers Cuts Rs.1.45 lac.

We have recice one mail from Samali CRM Tata Moter Delar Ayush Moter Noida

Regards
Vijay Prakash

[protected], [protected]

SIR
I HAVE TAKEN A NEW TATA INDICA VISTA ON 28/12/2013 I TOOK THE VEHICAL AND WHILE GOING I NOTICE THAT THERE WAS NO SEAT BELT LOCK AND HEAD LIGHT WAS IN A BAD CONDITION AND AC WAS NOT WORKING . HE DELIVERD THE VEHICAL VERY BADLY AND IF I CALL ON 29TH THE EXICTIVE DID NOT RESPOND TO MY CALL THEN I TRIED ON 30TH THEN ALSO HE DID NOT RESPOND THATS WHY I AM REGISTER ONE COMPLAINT

Dear sir, madam mere pass nano cx 2011 dec model hei jismey 12 dec 2013sey starting problem hei jiskey liye is motors rookee mei five times gadi bheje hei her baar charge leyney k baad bhi problem thik nahi hue mei apney nano thik nahi ho ney se bahut nirash ho kirpya karkey mere help kare mei sada apka abhari rahu ga mere no [protected] hei

Tata nano, MH 05 AX 1308, was having problem of water leakage.after 2-ervicing at Krishna Motors, DOmbivali, the problem of leakake not solved, but surprisingle I observed 2 holes at said area.When the issue brought to the notoceof service center they have said that we have not done this.Further the issue is discussed with " Mr.Rane, where he insisted to get the repair done by Krishna motors.Now the issue is about the holes as nobody is accepting who has done this. 12 times I have raised customer complaint & there is no right response. I don't want repairs. I want the said faulty part to be replaced. Or change the car.

Date 18th of December Sir/Madam I used to be the proud owner of one of your esteemed product TATA Safari, which I bought in December 2007, (vehicle no DL-8C-L-4652). I have driven this vehicle very successfully for about four and half year baring minor repairs. A continuous complaint in vehicle was its air-conditioning system. (Reports can be taken out from M/s Tayal Motors, Faridabad and Him Motors, Udyog Nagar, Near Pira Garhi, Delhi =110034). But today I feel ashamed to say that the company which has produced a vehicle like SAFARI does not have a proper service and repairing backup for this kind of Vehicle. (must tell you that at least 8 to 9 of my known have bought this vehicle on my recommendations) My bad luck started in april this year when I made a request at M/s Him Motors, Udyog Nagar, Near Pira Garhi, New Delhi to get the Air conditioning system repaired completely during regular service of my vehicle and whatever time it takes. Him motors took the charge and after five days of initial checkups they informed me that the compressor used for air-conditioning of the vehicle is not working and needs to be replaced and on confirmation they said after this the air-condition will work perfectly after its replacement. Him motors charged Rs.52000/- approximately for replacing Air-conditioners compressor and servicing of vehicle and returned the vehicle after 10 (Ten days). I used the vehicle for about 10 to 15 days (about 400km) and found that the air-conditioning system is still not working properly in fact it’s not working at all. I made the complaint to the same company for the same problem a month later, (I use this vehicle to my out station visits and use my other vehicle in the city). Further to my destiny they took my vehicle and after 4 to 5 days they got back to me and said that the valves use in this the air-conditioning systems are not working. This information made me confused whether initial report that compressor of the system was not working (for which I had already paid for) was correct or valves report is correct which needs to be repaired. But at that particular time I had no other options but to get the valves changed for which I had further paid a handsome amount of Rs. 26000/= (Twenty Six Thousand only). I got the vehicle back after approximately 9 to 10 days again. Again I run the vehicle for about 10 to 15 days again (about 300 to 400km) with in city and found the same problem again with the vehicle that the air-conditioning system for which I had already paid for Rs. 78000/- approximately till now is still out of my control. This time I met Mr. Methew, manager at Him Motors, and raised my concern to him in a little hard manner. He promised to look into my problem and give every possible help to me. Further they kept my vehicle for two more days and got back to me and said the radiator of the vehicle is not working hence the Air-conditioner system is not working. After hearing this I Really blasted over the person in my telephonic discussions and told them to refund my initial amount. He confirmed to get back to me in a short while. And further he got back to me and said that they will get the vehicle repaired. This time I got the vehicle back in 5 days. Now after running the vehicle for about 800 to 900 km, one day I found that smoke is coming out of radiator in the middle of heavy traffic on Delhi road, and found no coolent is there in radiator and it had started leaking. I somehow manage to drive it back to office after filling the radiator and parked it there. But while taking it back to office which was merely 5 km from that particular spot some I heard some noise from engine. I parked the vehicle there in my office and called some local mechanic to show what actually has happened and during inspection they found that there was no engine oil in the engine which made the engine so hot so that it created a hole in radiator and entire cooling pump system has failed. The vehicle has driven approximately 2000 km after its service was done and every time it went to workshop for air conditioner repairs, none of the mechanic or supervisor checked the complete systems before handing over the vehicle and we are not the masters of this field. After that I have shown my vehicle to so many mechanics and experts. First of all no one is ready to touch this vehicle for repairs and, but who so ever gets ready to repair the above problem they all have the samse estimate of repairing i.e an amount of Rs.100000/- approximately is required to get back to working conditions. Can someone tell me what was my fault in all this. Can someone tell what to do. Why should I pay again and again for none of my fault. I was not aware about this site of yours where I could have launched this complaint. I bought this vehicle on installments from bank and this vehicle is parked for the last 3 months. Please help me out as I have not much money and time for experiment with the same company which make fool of me (may be other’s). Hope you will understand and help me out in this as the earliest as this has created a lot of tension in my mind. Kindly do the needful at the earlies. Ajay Sikka

I got a indigo manza under no.PB12N0713, chassis no MAT613001ALH27125 from your company on 10th dec 2010, and also i got extended warranty at the time of purchase the vehicle.
on date d[protected], i visited MACRO VENTURES PVT.LTD MOHALI for the regular service of my vehicle.there the service adviser (Mr. Parveen) told me that the following parts should be replaced as they are defected and they will be covered in the extended warranty (1. GLOW PLUG, 2. FAN, 3.POWER WINDOW MOTOR) and he need a approval from the company, so that the required could be fetched from the company and he further told me that this process will take 4-5 days. and the very next day the sevice adviser called me and told me that he has got the approval to replace the parts under the extended warranty scheme. and he told me that he will receive the parts in next 4 days & then he will call me to replace them, but after waiting for his call for more than 7 days I called the service adviser on 8th day, he told me that the required parts had been fitted in some other vehicle and he further told me that again the approval will be required and in just half an hour he again called me and told me that the company will not cover these parts in extended warranty, if you want to replace the parts then you have pay for that, i was completely shocked and surprised to got his answer even i could not drive my vehicle because of this fault from last 20 days.
this is just mockery of the plolcies of TATA MOTORS. i am getting harassed by MACRO VENTURES PVT.LTD the attitude of the company is not up to the expectation that we expect from franchisee of TATA MOTORS who is an ethical company.
i ill never recommend any body to visit this agency for service and buy nay vehicle of TATA.
I am so much harassed by this kind of service, it means there is no use of extended warranty then what is the benefit i got, and why are you recommended at the time purchase the vehicle.
kindly look into the matter very seriously it spoils the name of the company and it also shows that TATA MOTORS makes false commitment with his customers,

Dear sir, I sri Basudev Mohapatra, Owner of Vehicle No- OR 02 AX 1125 bring to your kind attention to the following facts: That on 07.12.2013 due to some mechanical as well as engine problem in my above mentioned Tata Indica Vehicle, I had send my vehicle to your service station under Bharat Motors, Pahala (Bhubaneswar ) with my driver .Though a job card had been issued to me but nobody attended my vehicle and caused in ordinate delay even to inspect the vehicle or even to know the grievance from my driver .After awaiting for an hours together when i telephoned to one of your manager namely sharma, he had neither paid any attention to my call nor even made any assurance to attend my vehicle by any of your mechanics .So feeling extremely painful for the above experience I had asked my driver to return back and to decided to repair my vehicle elsewhere .Though i have registered a Complainant through your customer care service and i have been given Complaint No I-[protected] but most probably no step was taken from your end .Therefore I am once again constrained to inform you about my grievance and expect that you must take immediate action on my complaint and ensure that this short of non professional activities should not be repeated by your service station .As we have a great respect and expectation from your company .Kindly make me know about your Future course o faction in my Number [protected] :[protected] Reg: Basudev Mohapatra Advocate Orissa High Court .

To 15th Dec 2013 Customer Care, Grievance Cell, Tata Motors Limited, Mumbai Regarding: Complaining the struggle we have without Tata Marcopolo 32 seater Bus, Informing the inability to solve our problem, Requesting advice for the solution of our problem and Advising Tata Motors to do something in our area. Sir, First of all, I would like to request you to read my part of the story patiently....