Tata Motors Complaints & Reviews

I have purchased TATA Sumo Victa on January 2011 from ST. ANTHONYS motors Kottayam . I registered that vehicle as TAXI with Reg.No. KL 03 U - 269. But the subsidy which Ideserve from the dealer were not sanctioned to me till this date. Since all most 10 months over, I am sending you this mail to inform about the complaint regarding the delay in granting the subsidy to me. I have contacted you over phone .Kindly go thorugh this, and make necessary arrangenments for sanctioning the same.



Model : Dec- 2010

Reg Number : KL-3 - U 269

Chassis number : MAT446223A9G23668

Engine number : 497SPTC42GZY632882

Sir, I had taken my car Indigo CS LS for servicing to Dhingra Motors Gurgaon on 12 Dec 10 with specific complaint of dripping from under the engine. Since then I have been to the same workshop on 19 and 25 Dec 10 with same complaints. The dripping of coolant continues and the workshop cannot locate it/ stop it till date. I haveen asked to get the car again to the workshop today 28 Dec 10 for the 4th time for the same complaints.

Dr Rajat

Since taking delivery of my TATA INDIGO eCS GLX from Lexus Motors Limited, Kolkata on 29 October 2010its engine malfunction light is malfunctioning or the engine itself is malfunctioning thereby setting the light on. I have had been to the service centre of Lexus 3/4 times. Every time it is fixed to go wrong within a few days. And every time they consume a lot of my fuel and time. Repeated written complaints have fell on deaf ears. What to do ?

Dear Sir,

we have already informed you about the car service problem received from tata motors to you but no response received from them.
once again request you to please look into the matter & solve our problem at the earliest.

thanks & regards,

Rajiv Sharma
[protected]

Dear Sir,

I am Praveen Prasath , from Chennai. We bought a Tata Truck 1616 model for our business purpose.

After a month it had some electrical problem and we left the vehicle for the service.
The Dealer didn't show interest in servicing the vehicle and DAMN CARE ABOUT US AND it's been 20 days since we left the vehicle for service.
He everyday says , he would give it soon, but never stands his words.
Because of this delay we are losing our business and also the faith in Tata Motors.
Please sir help us to Get rid of this problem.

I am also giving you the details of the vehicle.

MODEL : 1616 TRUCK
TAMIL NADU REGISTRATION
TN 20, VP 7719 , UNDER THE OWNERSHIP V.RAVICHANDRAN

DEALER DETAILS:
VST MOTORS LTD.
BYE-PASS ROAD, POONAMALLE.
CHENNAI- 600 056.

PLEASE help us.

Thanks in Advance,
Praveen Prasath

i am senthil i bought tata indigo cs lx on dec 2010. now i have planned to change my car. i was contact to tata show room person i asked about my car exchange price. i was socked because the person offering very very low rate .now i understand about tata cars resale value.comparing to maruthi and other cars tata cars there is no resale value .

Tata Motors — Poor pick up

i own a tata indica dls of 2008 .....and i am having a worst experience...i,e especially pick up and the mileage of the vehicle is very poor.....i am jst not pleased with the tata motors

Hi,
I have given my Car for engine problem on 02/05/2014 ... I have not yet received my car back.. Every time i give a call to them i am getting a different response.. I request them to have there car with them and pay my money back... Useless tata service.. registratino no GJ27C9249
contact no
[protected]

Dear PIC,
I am a holder of Tata Vista VX Reg no: KL 43 E 6430 My vehicle had done 10000 km service at Focus Motors, I am writing this to bring your attention that Tata is providing a very poor service. Due to your poor service I had lost my vehicle tyres in 10000 km. Shame on you people for cheating common people.

I had purchase a TATA NANO LX 2010 Model DAMO Car from KOSMO VEHICLES PVT. LTD DATED ON 19/03/2014. They gave me the RC after 3 months which is not behalf of my name. Owner name is KOSMO VEHICLES. Sales man were promise me RC will be transfer immediately. Company do not provide me Form 29 and Form 30 so that I can transfer RC of my own risk. Neither they take action about that matter where as I have submit transfer charges Rs 4500/- to Company. Company did not gave me transfer receipt still now. This time I have no RC, so I can not run my car.
Regards
Anup Samanta.
Car No. PB 08 CS 1504.

Hello Sir,

I am using Nano Lx for last 3 years. My registration number is WB 26 R
2768. When I want to your dealer K.B.Motors at Rameshwar Shaw road,
Kolkata for customary service as mandated, they informed that the under
carriage is rusted and needs immediate repair. They took pictures and
informed that they are being sent for warranty approval and the job is
expected to be done in October.

One month back, the car got stuck on the road and had to be towed to
Lexus Motor Barasat. The car was repaired and delivered after nearly 14
days. I informed them about of the bad condition of the under carriage
but they ignored the same and delivered the car.

Few days back, when I was driving the car on a busy road, there was
violent vibration on the steering and the steering was not able to steer
the car properly. I just could manage to get the car to safety with
High Risk. Your mechanic inspected the car in my garage and informed to
my utter shock that the steering base has completely broke off from the
base at the under carriage due to rusting and could have caused a over
turning of the car or accident.

My submission to you is that:

1) If the condition o[censored]nder carriage is so poor, why could not the job
be done at K.B.Motors itself.?
2) Why were we not informed and warned about the risk involved in
driving this car?
3) Why was not the warranty claim not processed on an urgent basis?
4) Why did Lexus motor who did the last service did not do the necessary
repair.before leaving the vehicle? Why did they not inform us about the
risk involved?

How could the undercarriage and bonnet get so badly rusted within 3
years? This is definitely a quality issue which needs to be addressed by
you.

Tomorrow my vehicle is being towed to R.D.B Motors at Kamarhati, Kolkata
for repairs.. Regarding the warranty issue, I contacted K.B.Motors but
the engineer posted there informed that the warranty issue needs to be
reprocessed but however claims for warranty from 1 year back are yet to
be cleared .

This is indeed a grave condition of the service from the reputed house
which is unimaginable. I request you to kindly take appropriate action
on an urgent basis.

Sumita Paul
M-[protected]

Tata Motors — noise in engine

Ve no hro2z 3294 lying at metrO moter ambAla Since 15/04/2015 no satisfaction answer iS giveN by dealeR unless i have to fill complaint agaInsT tata moter in court

Ordered for one manza/aura/white on 14/1/10 , with a promise of delivery within 21 days max. But great work by tata , they never delivered the vehicle even in two months and top of it G.M. of techno Auto never even knew when can the delivery done ...
.Atlast i had to refund the advance and had to undergo lot of harrasment /pain from the dealer ,,,

Great work .. Techno Auto and Tata to save me , else i had to really crip for 4-5 years..

M/s tata motors — Car servicing

i have indica DLS eruo III.
i went for 3500km servicing of the car to
autolinks, vasant kunj new delhi on 6 Nov 09.
i was charged around Rs 3700
but the services provided were far below the excepted standards non of my complains were rectified eg Noise from the door,noise from alternator belt, problem with rear door
in the view of the above i feel like chitted.
on contacting M/s autolink they ask me come during working hour Bt 0930 to 1700, which not possible for me
you are request to advice me what actions i can take

I second the expressed opinion. Even I have had quite bitter experiences with Grover motors. They would prefer to argue with you to prove that you are wrong about spotting the complaint than trying to understand it and fix it up.

On one instance, they refused to deliver the car to my driver post service just because I told them that I could fill the service feedback form only after trying the vehicle for some time.

Quite high handed approach to prove their might...

Vishal.
[protected]

Tata Group of companies never try to screw the dealers rather they try and torture the customer.

the techician/mechanics are demand money for each service except the bill amount which is not satisfied. some one Javed has taken Rs. 200 towards repair of AC and side miror.

I got a email from [protected]@tatamotorshr.com regarding a job in tatamotors
This is all fake...don't deposite any amount into their account

Hi,


I am a owner of TATA Indigo CS dicor model with Reg No :- KA-51 P-4216.
Purchase Year :- 2008

Dealer:- Preana Motors-bangalore

last month 14 th 2011,My car got fire when i was driving in kerala and i called the tata service center RF Motors in Kerala,Thodupuzha,Iddukki Dist,they came and took the car to there service center.And the promise was the car will be delivered in 15 days maximum.

After 15 days i called the showroom people they said they are waiting for the parts from TATA MOtors Pune and the told 3 more days.I called last monday[protected] again for the delivery of my car ,then they said they didnt recived the ful, parts yet.The RF Motors people are friendly and they keep updating.

how tata is not able to give the spare parts for a car under production for more than a months time

devraj waliya — tatamotors

Your Resume has been selected by (tata motors). I have attached your Appointment Process letter with this email. Kindly see the attached file for more details you send a email Company H.R. Department email id: ([protected]@hrdgroup.biz) they ask to deposit 8850/00 in PUNJAB NATIONAL BANK. IT IS GIVEN ON THE OFFER LETTER.SENIOR MANAGER IS MR. DEVRAJ WALIYA WITH CONTACT NUMBER +91 [protected].
i called him and he only said to call him later.
i think it is fake.i attach the attachment send by him. u can check it also.

It's Been 22 days i did my complaint but no response from Tata or Fiat part.
My car is also lying at Tata tween wheel service station vadodara gujarat, Karelibaug.
They are not responding fo rthe same

Tata Motors — Complaint no Revert no resolution given

Dear Sir,

This the third time i am forwarding this mail for below trailing mail complaint but its been almost 25 Days i have not received any kind or revert of mail or call. I also registered my Complaint online on tatamotors.com website but i have not received any mail or sms for the same also. today i also called customer care call center of tata mortors but they kept me on hold for 1 hour without giving any resolution.

My car Fiat Palio 1.9 D is lying at Tata Twin wheel service station karelibaug city:vadodara state: gujarat from last 12 days.


shyam kukadia
Mobile No: +91-[protected]

----- Forwarded Message -----
From: shyam kukadia <[protected]@yahoo.co.in>
To: Tata Customer care <[protected]@tatamotors.com>; "[protected]@tatamotors.com" <[protected]@tatamotors.com>
Sent: Tuesday, 20 September 2011 4:29 PM
Subject: Fw: Complaint for my car Fiat Palio 1.9 D-Shyam Kukadia


Daer Sir,

Please Help me out with the below matter. My car is already lying at Tata Tween wheel service center Karelibaug, vadodara. Gujarat from last 12 Days with the same problem of Alternator Belt break down again and again. PLease give me solution for the same. I already spent almost Rs. 40000 for the solution of the same. everytime they told me to change belt and tensioner and once they also make me change A/C Compressor costing Rs. 25000 but still problem exist and belt used to break very frequently. last time i just driven my car only 25 Kilometer and new belt broke down.

If A/C Compressor was good and no problem was with A/C Compressor why do i bear cost of Rs. 25000? PLease take that compressor back and reimburse me rs. 25000 for the same.

Please for God sake give me solution for the same.

Shyam Kukadia
Mobile No: +91-[protected]

----- Forwarded Message -----
From: shyam kukadia <[protected]@yahoo.co.in>
To: "[protected]@tatamotors.com" <[protected]@tatamotors.com>; Tata Customer care <[protected]@tatamotors.com>
Cc: "a.[protected]@tatamotors.com" <a.[protected]@tatamotors.com>
Sent: Monday, 29 August 2011 1:27 PM
Subject: Complaint for my car Fiat Palio 1.9 D-Shyam Kukadia

Dear Sir,

I am not able to get any solution for alternator belt break down again and again. i just changed my alternator belt 23rd August 2011 and after driving max 40 Kilometer, alternator belt broke again on Saturday 27th August 2011. My car registration Number is MP-04-T-6576 and my name is Shyam Kukadia.

Now according to Mr. Hiteshbhai at Tata Twin wheels, Near Jalaram Mandir, Karelibaug, Vadodara showroom called me today that Engine valve got bend and car got locked completely after giving ignition once or twice, so car need to be taken at Tej Motors Ahmedabad showroom.

Please tell me just in 4 days alternator belt broke again.... and due to that any other fault may come in engine according to Mr. Hiteshbhai.... why do i suffer for that monetary loss? why should i pay for the mistake which i have not done? its just because alternator belt was not installed properly broke in 4 days and due to that if any other expenses in car/engine occurs, it's Tata motors liability to get it done... why should i pay for that?

I have already paid almost more then Rs. 35000 for the problem of this alternator belt. they make me unnecessary cost of changing A/C compressor(Rs.25000) by saying that compressor pully is out. but still problem is not solved after changing unnecessary compressor. who will going to bear that Rs. 25000 cost of A/C Compressor? Please take back that A/C Compressor and reimburse me the cost of it...

Why you people not got technological sound and experienced engineers at service station? i am just fade up of spending loads of money on my car Fiat Palio 1.9 Diesel. I already spent more then cost of car and that all was unnecessary cost occured due to wrong suggestions by Tata Twin wheel karelibaug vadodara.

Please give me proper solution to my car which is lying right now at Tata Twin wheel karelibaug vadodara. on saturday car was picked up by guys from tata twin wheel after having talk with Mr. Hiteshbhai.

i will be waiting for positive reply as soon as possible.

Shyam Kukadia
Mobile No: +91-[protected]
From: shyam kukadia <[protected]@yahoo.co.in>
To: "[protected]@tatamotors.com" <[protected]@tatamotors.com>
Cc: "a.[protected]@tatamotors.com" <a.[protected]@tatamotors.com>
Sent: Wednesday, 24 August 2011 12:39 PM
Subject: Re: Complain for my car Services

Dear Sir,

As if now My car was taken for service second day of complaint and got delivery of car in 4-5 days as they dont have engineer for Fiat car work and service according to Mr. Hiteshbhai and i understand it. I am satisfied with kind of service given by Mr. Hiteshbhai later on.

As if now i am satisfied that Alternator belt has been changed but i am not finding a final solution for that. why alternator belt breking out again and again although i did spend more the Rs. 35000 for the same.

In first instance they said there is problem in tensioner so changed it then they said A/C Compressor is out, you have to install newA/C Compressor, so i changed my A/C Compressor though it was working and still alternator belt is breaking down....

Till when i have to pay again and again for the same matter? please give me final solution for this matter.

will be waiting for positive reply.

Thanks and Regards

Shyam Kukadia
Mobile No: +91-[protected]

From: "[protected]@tatamotors.com" <[protected]@tatamotors.com>
To: [protected]@yahoo.co.in
Cc: a.[protected]@tatamotors.com
Sent: Monday, 22 August 2011 12:08 PM
Subject: Complain for my car Services
Dear Sir,

Thank you for writing to us.

We are in receipt of your email dated 16.08.11. At the outset, we regret the delayed response and inconvenience caused to you.

The matter has been immediately taken up with our Regional office, Ahmedabad with a request to look into the matter on priority and to arrange to do the needful at the earliest.

In case of any further assistance, please feel free to contact Mr. Anil Kumar Sharma, Customer Support Manager on [protected].

Assuring you best of our services.

Thanking you
For Tata Motors

Fiat-Care Team
Mumbai




From: shyam kukadia [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, August 16, 2011 12:11 PM
To: CUSTOMERCARE ( TML )
Subject: Fw: Complain for my car Services

Dear Sir,

Please look at belove complaint i did for Alternator Belt broke down again and again. Yesterday only my Car again broke Alternator belt and i contacted Mr. Hitesh who is may be Engineer fo taking an appointment to repair my car but he told me that he dont accept repairing work of Fiat Palio, he dont work for Fiat Palio...

Its the same service station(Tata Tweens wheel Karelibaug near Jalaram Mandir, Vadodara) where i changed my Alternatr belt + A/C Compressure which you can see in your database...

Please give me solution for these as soon as possible.

Shyam Kukadia
Mobile No: +91-[protected]

----- Forwarded Message -----
From: shyam kukadia <[protected]@yahoo.co.in>
To: [protected]@tatamotors.com
Sent: Friday, 3 September 2010 12:30 PM
Subject: Complain for my car Services
Dear Sir/Ma'm

I am Shyam Kukadia from Vadodara( Gujarat ). I am an owner of FIAT Palio 1.9 Diesel model and i am regular customer for car service and repairing at your TWIN-WHEELS TATA & FIAT Service station Karelibaug.

In my car once way back in past Alternator Belt of my Car broke up, so i visited to TWIn Wheel service station and they installed me a new Alternator Belt and it was good service but in next 10 days only my Belt broke up again so again they replaced it with New Belt, I said OK and again in next 15 days it Broke up !!!!

Then they said, they have to analyse the exact problem and they will take time, i said ok...after some days they came with solution that my A.C. Compressor Pully is OUT and i need to replace it. (A.C.Compressor which cost almost Rs.25000), I said OK and Given Rs. 5000 in Advance... Later on they said i need to change the Tesioner and Round tesionar also, I said OK change it if problem can get solved....

I came up with total expence in total approx. Rs.35000 but what i got is only after near 25-30 days again Alternator Belt Broke up...........!!!!!

I mean what was being analysed by the tecnical person at your TATA/FIAT Service Station?
I have wasted my lot of Money, Lot of Time while they were expecting A.C. Compressor Delivery and Fitting and all...
Please Give me a proper solution for this matter, what i need is perfect solution for problem in Car for which i have already paid lot of Money.

Will be waiting for positive Reply...

Thanks and Regards

Shyam Kukadia
Mobile No:[protected]