Tata Motors Complaints & Reviews

I bought a new TATA Tiago XZ+ from Lakshmi TATA Velachery, Chennai on May 9, 2021. On the day of delivery I noticed there was some problem with the Rear view parking camera and I immediately informed the delivery sales guy. As the day was just before the start of Lockdown, the sales team had told me to bring back the car post lockdown relaxation.

Then after a month I came back and the Sales person Mr. Prem had told the the issue will be resolved when I leave my car for first service. But it did not happen. The service team told me that they can not resolve the issue as it a new car and needs the sales team action.

Then I got the contact of Mr. Rajesh (Customer Relationship Manager) from Lakshmi TATA who had then assured me that he will resolve the issue in one week. But it went for more than a month now and the he still keeps promising that he will resolve the issue in coming week.

When a car comes with a defective camera, it is the primary duty of TATA Motors to find and replace the camera. Instead they are trying to ignore the issue by lapsing the time.

Dear Sir,

I am writing this letter being very much disappointed, as i purchased my car with great expectations and recommendations. I am shocked to see that my car battery ( Exide)was showing problems from the sixth moth of purchase on my way to Munnar a hill station with my family, which I got it rectified from there locally.
Even during this covid lockdown days also I used to ensure that my car is started every day... Even I used to go out every alternate days as well. I should say still the problem is persisting and I am fed up running behind the dealers and service stations with my 18 months old brand new Car.

Here I am writing you this letter as my last hope with an expectation that you will do the necessary to get my problem rectified. I request you to consider my demand for replacement of the battery, fixing the issue and meet up my expectations from Tata motors.

Enclosed with this letter Hardik copies of the registration card and other related documents for your reference. My expectations are high please don't disappoint me again.

Car Model : TATA NEXON XZ
Dealer Merina Motors, calicut
21/12/2019 purchase date
26/07/2021 Battery Down date
Driven distance : 16000 kms

Regards
Venugopal.E.K
+91 [protected]

My name is B Rajesh, working as an assistant manager in canara bank, kothagudem, telangana-507101. I purchase Tata altroz xz red colour car in the month of November 2020, vide car registration number TS28K1980.

My complaint, car is not starting. I contact near by car service center, where mechanic has brought one battery and attached to my car battery, then car has started.

kindly consider my complaint, and solve the problem as soon as possible.

Thanking you.

contact.
[protected]
[protected]
[protected]@gmail.com

Dear team,
I bought a Tata Tiago from your Muthoot TATA on 24 April 2021.Their delivery is too late because of their irresponsible behavior.
The main thing that a balance amount pending from the company to me. I asked the same to executive many times. But they are not willing to refund my balance amount
Kindly resolve my issue and refund the amount as soon as possible. Take necessary actions to the executives.
Faithfully
Vijeesh V

I Dipesh Gohil bought Tata Harrior top end model last year from bhavnagar gujarat. After few days I have complained for breaking problem at your authorized service station at bhavnagar but there was no any response given by your side and after 11000 km of running and on first service i further complaining for coming some noise in brake and working properly it was inform by service executive that brake pad needs to change and after next service there was same problem in brakes and it was charged for changing of brake pads. I really very disappointed with your car and services. Because it was changed twice in just 40k kms of running my car. I don't want to continue relationship with your company and take your car back.i have also complained to p d cars pvt Ltd at bhavnagar complained Ref no. [protected]

Dipesh Gohil
Tata Harrior
GJO4DA7546
Bhavnagar.
[protected]

Hi sir/ma'am,

I had purchased a car from Treo Tata Dealership in Safdarjung, Delhi. It has been more than 3 weeks since I made the payment to the dealership and took the delivery of the vehicle. Since then, the dealer is unable to deposit the registration tax to the RTO and provide the registration number. Even after multiple calls to the dealership I only get a new timeline each time and new excuses in failure to deposit. I am hugely dissatisfied with Tata in providing required after sales service. I like the products they are creating but at the same time hate their incapability in providing necessary services for them. I request you to take necessary action against this dealership and provide a timely resolution to this matter.

Regards

Hello sir/mam

Sub: tata ultra 1518 continuously breakdown & start off & always service center charges a bulk amount

I am shubham barnwal from Giridih, Jharkhand purchased a truck vehicle of newly launched tata ultra 1518 on 2018 got registration on 16.5.2018, and the vehicle no. Is jh11w7927. Since i purchased this truck i am completely fed-up...it always get starts off on any road highway all such problems make me face lot of money burn at service center & torchening...as more as the amount of money i had puchased this vehicle, i burn my money to repair it only, sometimes service center charge 50k 20k 60k 80k etc, who will compansate my money...i have 6 vehicle of tata motor but this truck will bring us on naked road...after this harrasment i faced, i will never ever suggest anyone to buy any of tata truck...no- one cares of it on service center...i think it has manufacturing defect i think...if someone of tata motor company could lead this issue resolved as shortly as possible i would be very thankful...

My name: Shubham Barnwal

My contact: [protected]

The duplicate key has still not been provided after three months if the car purchase for Tata safari at Faridabad from the dealer Multitech Llp...

The IRA app is not working and several complaints tto the dealer and customer care has yielded zero results.
The staff does not appear to be technically qualified to handle the system...

Hello sir/mam

My car Tata Tiago car UP 25 8072 had an accident on 17th April 2021. Now the car has been repaired. But the employee of the service center told that the Due have not come from main HQ.
Then the employee said that 8 thousand to 10000 rupees due will be come, I have no idea about these things, so from where did I buy my car from Etah uttar pradesh
When i asked the manager, he said that due to the accident, the cost of my car due will be only[protected] rupees. Then where is my car repaired. in bareilly uttar pradesh, I called again and they said DUE is not coming and your service charge is Rs.8000. And they don't give my car back.its 1 month due is not coming they postposed dates to my car. My car got repaired in Bareilly. my car have 0% insurance bought in November 2020. Employee's name is Rakesh, who is asking us for money. I have given the address of the service. kindly resolve this problem and gave my car back

thanking you
Abhinav Kumar
mobile number - [protected]
Email - [protected]@gmail.com

Dear Sir/Mam,
We have booked a Tata Tigor XZ plus model from Sab Motors Pvt.Ltd., Mohan Cooperative Industrial Estate, Sector 58, New Delhi on 24th July, 2021 with the name of Mr. Vikas Pathak. We took the delivery of the car on 02 August, 2021.
The car delivered to us on 2nd August, 2021 did not have rear parking sensors installed. As per mandate passed by the Ministry of Road Transport in 2018, the rear parking sensors are mandatory in vehicles for safety purposes. . The notice is attached for your reference. Kindly refer Annexure-6 in the attached notice.
How can tata motors remove rear parking sensors at least in the top model of any car as these are mandatory requirements. Kindly provide an urgent solution to the above said issue.

Customer Name: Vikas Pathak
Phone no. [protected], [protected]
Date of Car Delivery: 02. 08. 2021

Dear Sir/Madam

This is regarding Car Repair work not being done properly for my vehicle
this is the address of the service station

Address: Survey No 46/ 1A and 47/1A Thorapalli Agraharam, Hosur, Tamil Nadu 635109

The car I'm using was purchased in the year 2012 Used Car (Tata Safari Dicor) from True Sai Hosur, every single time they charge heavily for repair work, and till date, I have many issues with the car, I strongly feel that they have not done proper work. It's a waste of Money and Time, they don't provide proper value service... typing this while my car broke down near Karanataka

I spent more than half of the vehicle cost for service itself

Note I'm not blaming All True Saai this is related to True Saai, Hosur
very poorly serviced for many years

Kindly do the needful and take some action on them as its loss of money and time

Thank You

Third free service was not done any way. software not updated. I have complined for denting penting, wiper problem, milage problem but nothing resolved and charged Rs 3000/-. not even washed. oil not changed.
I have complained three four times. but no support from your side.

I Have purchased Tata Nexon Petrol XMA-S model on 23-June-2021 from Tata Tafe, Mount Road, chennai.
From the day one, on the way to my home the car stopped in the way within 20 km in the busy mount road.
Had restarted car and my initial thinking was the petrol might be lesser, even though the distance to empty showed 57 km.I filled another 20 liters, but within 2 km, the car again stopped in the road.
Have restarted and...

I booked Tata nexon car. It has been4 month I am waiting for the delivery. I booked this car from Aarya tata motors, Gurgaon showroom. As per showroom manger he always say that he is not getting cars from Tata motor's side. I raised a complaint to tata motors also. But there is no solution provided. I just got one apology email and nothing else. Problem is still there. They are even not able to tell a fix date when they can deliver the car. Every time they just say call after a week.

Being customer I never faced such a service. I think tata should not fool people and promise that they will deliver car in few days. It seems like even I cancelled my booking they don't have any concern towards there customer.

Hsj

I continue follow up Basudeb Auto, hazaribagh service center for my issues in Tata altroz.But my problem is not resolved since one month.I visited 3 times there, but my problem is not resolved.
1. Water leakage from front AC.
2. Infotainment system not working
3.Dashboard discoloured.

Please note, I brought new Tata Tiago car which is only one and half week old. As we have observed that the paint off issue of the car and it seems very low quality of paint. Expecting positive revert from company and resolve paint off issue as soon as possible.

I had just purchased new tata tiago XZA veriyent from HERITAGE MTORERS PVT at thane, Ghodbandar road and got my car delivery on 11/07/2021.When I drive my car I have notice that my car suddenly got power lose when I was driving slowly (1st gear drive mode) or when I was trying over take any other wehichal after race my car (1st to 2nd gear mode.) Its happen many times its dangerous for me or my family.
Please solve this problem.

Manoj A Sawant,
[protected]

Team,
My name is chamarthi hima booked for tata nexon xz+O in the month of March 2021 it's been 4 months completed still there is no response from tejashwini moters and every time they r saying there is no response from tata itself. Everyday we r calling those guys and they r so rude in giving the answer. Now iam frustrated and thinking why I have choosen tata, because while booking the person said it might take 60 days and now he is not answering the call only. Please give a resolution else cancel by booking and give my money back.