Tata Motors Complaints & Reviews

Dear sir, My name is Bhanwar lal Salvi and I booked a tata nexon(xz) on 17 decenber 2020(serial no. 1132) and on 2 april 2021 I cancel the car because of delay in delivery. And now i m regularly requesting the tata motors shekhawati, udaipur, rajasthan manager sharad mathur for refund but he is not answering my calls. There is an amount of 51000.
Please resolve my problem as soon as possible.
Thanking you
Name = Bhanwar lal salvi
Contact = [protected]

I have purchased the Tata Altroz XT i-Turbo MT variant from the dealer Zedex Mobility (A unit of Phytron Mobility Private Limited) on the occasion of my own wedding.

Booking amount paid on: 08/06/2021
Promised Delivery Date: 25/06/2021

I duly informed the sales executive Mr Jay that I am purchasing this vehicle for my own wedding hence need delivery on time and they didn't give me any discount mentioning that they are the only dealer in NCR who can deliver the vehicle on time and I agreed for it as having a car before the wedding was o[censored]tmost necessity for me and my family.

On 21st June they told me that Car is already on the way and left the Gujrat plant two days ago and there is no delay in delivery.
I didn't receive any calls from their side after paying the booking amount and every time I called they just keep on giving excuses that the car is on the way and will update me in a day or two.

Today, on 3rd July, after 8 days of the promised delivery date they are telling me that they don't have this car and cannot provide it and giving me the chassis number of a higher model to purchase it. This is a clear case of forgery and cheating genuine customers who believe in the brand value of Indian car makers like Tata Motors. Even after a month of paying the booking amount, there is no concrete delivery date from the company's side.

I have purchased a Tata Safari from your dealer Sudarshan Motors in Dombivli. First they wasted one week saying that they will give me the delivery after the car is registered and now its been two weeks since I got the delivery of the vehicle and they have not registered the vehicle yet. This is by far my worst experience in buying a new car . Please get this resolved asap and if this is your customer service then sorry but its very unlikely that I would ever recommend anyone to buy any tata motors vehicle.

Its been just 10 days I have purchased tata Tiago xz+ dt, chassis no- MAT626350MKD34831, after running approx 600 kms the vehicle was not running properly and finally it stoped, after I made complaint on tata motors no they toe my vehicle to dealership Shankar motors purnea, on 9th of June its 6 days passed I have not informed about the vehicle either its been received by dealership or not, even I have no information regarding problem and Solutions...
Is this the way you people serve and give service...

Really pathetic... Very disappointed, I have a Nexon Craz also, but now I will not think about TATA cars just due to service. Sumit Kumar jha. [protected]. [protected]

Its been just 10 days I have purchased tata Tiago xz+ dt, chassis no- MAT626350MKD34831, after running approx 600 kms the vehicle was not running properly and finally it stoped, after I made complaint on tata motors no they toe my vehicle to dealership Shankar motors purnea, on 9th of June its 6 days passed I have not informed about the vehicle either its been received by dealership or not, even I have no information regarding problem and Solutions...
Is this the way you people serve and give service...

Really pathetic... Very disappointed, I have a Nexon Craz also, but now I will not think about TATA cars just due to service.

I bought Tata Hexa on March 2019, In the first year of the purchase, I had a major electrical issue. I was driving at night, there was rain and suddenly I lost power of my wiper, headlamps and central lock, it happened in the weekend and this happening during night time with heavy rain, me and my family was left stranded on road.

I had taken to the service center to which they said this is caused due to fuse problem in the...

I took new vehicle Tiago XT on March -2020 & before first service (almost 1700kM) started to coming sound while turning steering left & right. So i have informed during service time & still it is not rectified sound is coming high.

I have been booked tata nexon xma(s) petrol on 23/01/21. Still not updates from dealership for delivery. I have booked from Durga motors margao Goa.

We have booked our car on 23 Nov 2020 but still haven't gotten delivery. It's been 7 months now.

Hi purchased tata nexon vechile no. Mp 04 cj 6511 and given to claim insurance, here from last 25 days i am waiting for the vechile, they are calling me daily that your vechile is ready. But whenever i reach to the workshop everyday they are delaying me due to battery problem, gate problem etc . Here i am coming daily on varenyam motors bhopal please solve my issue here i also discussed with the manager of workshop mr. Shakti singh thapa. Please look into it as soon as possible

Main Vikram Singh meri gadi number UP80FN7476 jisko mai 29/06/2021 ko ashok auto service center mai service karai thi aur mai apne kam se us gadi ko lekar 30/06 ko agra se bahar nikal gya fir kya hua mere sath mai batata hu achanak gadi band ho jati hai beech highway par wo bhi subha morning mai 6 baje ab mari to halat khrab ho gayi ki ab mai kya karu to maine jis advisor ke dwara gadi ki service karai thi usko phone lagaya to usne mujhe kuch karne ke liye bola to maine puri kosish ki par gadi start nahi hui uske bad maine kisi local mechanic ko gadi ko dikhane ke sochi to usse pahle maine Ashok Auto service mai upper class ke bande se bat ki to unhone mujhe kaha ki aap online complaint dal do aapke pas kuch hi samay mai gadi aap ki najdiki service center mai chali jayegi aur gadi theek ho jaayegi to maine aisa hi kiaaur complaint dal di uske bad Tata motors se call aata hai ki gadi aap ke pass 11 baje tak pahunch jayegi kheenchne wali ab kya maine intajar kia 12:30baje mujhe call ata hai ki hamari gadi ko police ne pakad liya hai gadi aap ke pas 1ghante bad pahuchegi phir bhi maine intajar kia uskebad call ata hai ki hamari gadi nahi pahuch payegi aap khud koi gadi karke gadi service center le jaye ab batao ki jab gadi kharidte hai tab to dealer bolte hai hi hamari service bahut acchi hai kya ghanta acchi haiMai subha se bhuka pyasa on highway par subha 6baje se dopahar ke 3baje tak to gadi ka intajar hi karta raha muje itna important kam tha wo bhi maira chut gaya ham log gadi kyu kharidte hai ki ham apne samay par kahi jana ho to ja sake uske bad service center ya kiski galti nara wah kam chut gaya iska mujhe jabab chahiye aur mujhe mere sath jo ghatana hui hai uska muabja chahiye aur mai apeel karta hu ki jo bhi mujhe jhelna pada hai aage kisi ko jhelna na pade aur mai abhi bhi usi jagah par hu bahut dukhi ho kar mai likh raha huAur mai abhi to apani gadi local mai repair kara raha hu uska bhi mujhe harjana dena hoga kiuki abhi meri gadi ko 1sal bhi nahi hua hai mujhe please jabab chahiye
Please please please

Sir maine quicker ke madhyam se tata motors mein security guard ki job ke liye apply kiya tha ek lovely mam se 1st baar baat hui is number se [protected], uske baad mein [protected] se caal aayee, mr. Yashpal ke account mein paise transfer kiye the 3 baar 1050+4500+10200= 15700 rs.. one month ho gaya hai abhi tak refund aaya nahi hai pls kuchh help karein.

I have booked my car on 30th of April 2021. No cooperation at all from tata motors side

I bought a Tata Harrier XZA PLUS Orcus White in July 2020. This month, I noticed that bubble like imperfections had formed in the paint around all four door handles. About a week back, one of these imperfections on the left door burst peeling off the paint and exposing the metal underneath which was heavily rusted. In addition to this, the rubber beading around the sunroof and on both edges of the roof has started coming out. The car is not even a year old. Even 20 year old cars don't have such issues. What to do now??

It's been more than 2 month now since I had booked the car Booking Date: 29/04/2021.
As per dealership, I was supposed to get it delivered around a month or so.
Dealership has no clue now(29/06/2021) when it is going to be delivered. Every time they are extending the date of delivery. And provide one or the other reason.

Customer Name: Manabendra Sardar.

Booking Date(If booked): 29/04/2021

Selling Dealership: Banarjee Automobiles Pvt. Ltd

State: West Bengal

City: Bardhaman

Pin: 713102

I had actually done the booking for Nexon XMA P White on December 2020 but system entry by Adishakti Cars Bangalore was 06/01/2021 till date no update at all. I have made 2.3L as down payment as they assured by February 2021 it will be delivered. It's a gift for my parents who's birthday was on Marxh 20th but it failed miserably thanks to your team. Today being June 29th sales manager nor the TATA TSM is responding my calls. In other words its day light robbery by taking so much down payment, false promises and not answering my calls. How would I be compensated ? I have written emails to Tata motors there also no response. I feel like a beggar. Unfortunately I am a Tata MOTORS share holder too. Feel really disgusting

I have booked Tata Nexon XMS variant on April 21st 2021 with Venkataramana Motors Hyderabad. they have promised the car delivery before 20th June and I was expecting car by max 23rd June (on My daughter's b'day) but they disappointed me by not providing the car delivery and top of that executive is not at all taking my call. at least I am expecting the response to see what went wrong but no use. It's really frustrating and left me nowhere. should I wait or cancel the booking no idea at all.
Actually when I saw the slogan "Vocal for local" on Tata's cars I felt very happy and as a token of support I decided to buy Indian Car (Tata' car). No doubt Car is fantastic but the dealer response and playing with emotions puts us in hazard. I am not sure how this complaint posting here helps me but I want to give a shot. I would request you to look into the issue and make the delivery as early as possible. Many thanks in advance

Hi,
I'm nitin saini and I had booked Nexon xm with SMAM auto Jammu on 3 Feb with a w8ing of 6-8 weeks but still empty handed.
Booking complaints on customer care but no further progress.
Today on 28 jun completing almost 5 months and still dealer is having no idea.
Can u plz tell me that dealer is not having idea but Tata motors can or still not.

Recently I booked a tata altroz xe and I want to buy it through csd so I booked it first, and the dealer assured me to take ur delivery anytime we booked one for you.
Today morning I contact swan motors tata sonipat haryana and they told me to come and get it but when I want to purchase they told me that
The car I booked delivered to someone
Because he or she paid full payment.
This is very unfare
I am totally unsatisfied with your service.
They are very rude
But this is very unfair to me. I just want you to tell.
Please take several steps.
I booked at:swan motors sonipat haryana India

TATA Motors is spreading diseases.
I recently visited the Jhangirpuri Service Station, based in Delhi, their ignorance towards the unhygienic environment of the CUSTOMER waiting rooms, fungus walls, disgusting smelly washrooms which was smelling worst than a gutter. There was lots of mosquitoes in the CUSTOMER waiting area which can cause other harmful diseases. All I would say that I had the worst experience as a CUSTOMER.
The General Manager Mr. Gurmeet Singh enjoys that environment, using the same ### washroom, using the same ### wall rooms. It shouldn't be called a reception or CUSTOMER waiting area, rather should be called a Gutter or a dumpyard.
Sad that Mr. General Manager Mr. Gurmeet Singh cant handle his service center well. He should ideally shut it down or either get out of the service business altogether, go back to school and learn the basics of cleanliness.
Mr. Ratan Tata, please have regular training sessions for your employees (all senior level managers included) on how to keep their surroundings and themselves clean.