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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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S
suhaspawar01
from Mumbai, Maharashtra
Jun 10, 2021
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Address: Panvel Maharashtra

Dear sir,
I own TATA Tigor car with registration no. MH46BA4940.
I gave my car for repairs to Riddhi Autocraft with job card dated 08/06/2021.
I complained following issues while handing over my car to your authorised garage :
1. Fault indication ABS, steering wheel hard
2. Rear left door noise during running, rubber packing to be checked.
3. Dicky does not open with remote at first, opens only after trying 2-3 times
4. Reverse camera doesnt engage at first instance after 2-3 try it starts.
My car was picked up on 08/06/2021 and returned today i.e. on 09/06/2021 evening 6.00 pm.
While checking the car it was observed that my main concerns/ complaints were not resolved at all.
I am facing same problem with Dicky/boot opening and reverse camera switch doesnt work.
They escalated the works added many works which I had not faced problem of. Bill of ₹10727/- was generated.

I dont know why I paid so much of amount on maintenance when reported problems in my car are not resolved.
I had complained that
1. dicky door does not open with remote for atleast 2-3 try.
still the situation is same.
It opens with remote only after 2 try.

2. Reverse camera does not get engaged atleast for 1-2 try.
Now reverse camera does not get engaged at all. its not operating now.

My car was in your workshop for 2 days.
I spent ₹ 2000/- today on Uber for going to Mumbai in the absence of car.
the problems which were in job card were not resolved but additional works were forced on me to escalate the bill amount.

This experience is very bad. Unfortunately I faced lot of inconvenience due to absence of my car for 2 days and spent ₹2000/- on hiring Uber car.
Kindly take up with the garage and advise them to compensate me.for the inconvenience.
Tata Motors customer support has been notified about the posted complaint.
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    p16791
    Jun 10, 2021
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    Address: ABC Auto Link, Ranoli , Vadodara Gujarat.

    Dear Sir/Madam,

    I have purchased Tata Tiago from below showroom on 24 April 2021.

    ABC Auto Link, Ranoli, Vadodara Gujarat.

    I have received my RC book in last week but it has Financier name mentioned.

    But I have purchased Car in CASH.

    I already explained the matter to the sales executive multiple times but not received any updates.

    Regards,
    Prashant Parmar
    Tata Motors customer support has been notified about the posted complaint.
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      S
      Shubham1412
      Jun 9, 2021
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      Hello

      This is Shubham Khera, Owner of the Car manufactured by Tata Motors with name Tata Altroz Reg. No.- DL 12 CT 4119

      I bought this car in January 2021 and got delivery of this car on 10 January 2021 from Go Auto pvt. ltd. Tata Motors Showroom in Safdarjung enclave.

      Since the very first day there is a warning coming in the speedometer which is a symbol of "Engine" ( A yellow color engine light) and this light means there is some problem with the engine which is also mentioned in the manual which is provided with the car by the company.

      I visited showroom next day i.e. on 11 January 2021 and told them about the warning light in the speedometer. The salesman told me to visit the service center simply.

      Then I visited this Service center in Gurgaon (Arya Motors, Wazirabad) on 3 March, 2021 for First Service as scheduled and asked the service center to check the Engine warning light and they mentioned it in Job card. They did the first service and failed to do solve the problem of engine light.

      Then I visited again this Service center in Gurgaon ( Arya Motors, Wazirabad ) on 25 March, 2021 and asked them t check this engine light continuously glowing. Again they failed to solve the problem.

      Now it is lockdown.

      Now after lockdown, I visited this service center on 9 June, 2021 and asked them nicely that I have visited twice earlier and this problem is still on. Kindly show my problem to a senior executive and solve this.
      Again after 5-6 hours of waiting the problem is still on. The warning light is still glowing in the speedometer.

      I purchased a car from this company.
      First mistake:- They handed over the car with the warning light on.
      Second mistake:- They could not solve this when I took the car for first service.
      Third mistake:- They could not solve the problem when I visited the third time.
      Fourth Mistake:- They are continuously wasting the time.

      I kindly request you to please look into the matter.

      I really want this company to send the engineer with the right equipment at my residence and make this right.
      Tata Motors customer support has been notified about the posted complaint.
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        H
        Himanshu Ratnakar
        Jun 8, 2021
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        Resolved

        Address: Pune

        I have booked Tata Nexon xx in January 2021 still not updates from dealership for delivery. I have booked from Sai Baba Automobile Pune Kalevadi branch. Worst experience of purchasing Tata Car.
        Jun 8, 2021
        Complaint marked as Resolved 
        Request is not complete. Few second ago submitted complaint and it is marked as resolved. Fake site
        Tata Motors customer support has been notified about the posted complaint.
        Did u got car. Me too waiting from jan 21
        I have also booked 12 feb.. still no update
        I booked at feb 2021 still no update
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          S
          Sai Rani Venigalla
          Jun 8, 2021
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          Address: Hyderabad

          Hi Team,

          We have bought Tata Safari XMA model from Malik Cars, Banjara Hills branch on May 31, 2021. We travelled less than 200 kms. Tyre was burst all of sudden. We did not travel anywhere hill area. Just plain roads. When we complain to customer service we hot an answer saying stone hit might cause this burst. Tata motors can not help with it.

          We drove Maruti Swift for 5 years where this safari tyre was burst, we never faced tyre damage with the previous car.

          Did not expect such a poor response from tata motors. Me and my husband are employees of TCS since last 12 years. Because of great respect on Tata we bought Tata car, we end up in miserable days within a week.

          Looking forward for your kind support.

          Sairani
          +91-[protected]
          Tata Motors customer support has been notified about the posted complaint.
          I think this is the issue with most of the tata cars, the tyre burst had happened to our new tata harrier as well. Now we had to bought a new Safari, I am worried with the car now.
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            Ashok bhagwat
            Jun 8, 2021
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            Address: 1059/1060, Adarsh Nagar, Near Infinity Mall, off new link Road, Andheri West, Mubai no.400 053

            I have purchased Tata Nexan E.V. from INDERJIT CARS PVT. LTD. Mumbai on 11th March 2021. Vehicle delivered on 13th April 2021.
            Chasis no.MAT 635005MPCS1550.
            But inspite of continuesly request for installing charger till 8th June 2021 it's not given.
            Please take necessary action for this Very very bad service .
            Tata Motors customer support has been notified about the posted complaint.
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              P
              Pranav kumar A
              from Delhi, Delhi
              Jun 7, 2021
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              It has been 6th month after booking Tata Altroz XZ O from NCS tata showroom, kayamkulam, Kerala. The waiting period was given as 2 months, but later we received multiple calls: "Are you be able to purchase the vehicle with in 2 weeks" . These kind of calls keep on occurring for last 4 months.
              Later we contacted the showroom, their reply was due to covid-19. They are not sure when will it be delivered.

              Kindly initiate the process to deliver the vehicle ASAP.

              Regards,
              Tata Motors customer support has been notified about the posted complaint.
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                R
                Renive
                Jun 7, 2021
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                Https://dfpeng.top/tb.php?app=tatamotors
                Tata Motors customer support has been notified about the posted complaint.
                Jun 07, 2021
                Updated by Renive
                https://dfpeng.top/tb.php?app=tatamotors
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                  Pavnish Kumar
                  Jun 6, 2021
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                  Address: Arya Motors Gurgaon

                  I have booked Tata Altroz on 14 March 2021 from Arya motors Gurgaon. Till now waiting for the delivery. Arya Motors staff said to me they will do delivery of car within 5 weeks but now its about 2.5 month. I am very disappointed with tata motors car deliver service. I see that most of customer are facing similar issues it severely affects the Brand Image.We know that there is a huge demand 8000+ units in a month and the production capacity is less causing this delay, what we need is a clear picture on a tentative delivery of the vehicles. So we can plan things accordingly.
                  I want to know when will I get my car otherwise I would like to cancel the booking and not wait for any more time.
                  Tata Motors customer support has been notified about the posted complaint.
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                    Radhika Km Dubey
                    Jun 6, 2021
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                    Address: VKI Industrial Area Jaipur Rajasthan

                    Dear Sir,

                    I have Gave my car with complaint of AC not working at Shree Shyam Motors service station Jaipur and at that time no any communication was done by any of your service team member.and Service member Bhim singh take pictures of car from all Angles there was no any damage on my vehicle at that time.
                    Now Service team is asking that there is a damage so need to Raise claim from Insurance.

                    It is not first time when i face non- cooperation and insubordination from Service center side.on my last visit i have gave my car for trunk repair and i was asked to gave in 5-6 days. service center gave the car back to me after 12 -13 days. even no bill was given for that repair.

                    Second when i gave my car for service meter was showing fuel for 498kms and when i reached to collect the car it was showing for 96kms. Fuel for 302kms was stolen from my car the same was communicated to GM service shree shyam motors Jaipur.on that time fuel of Rs.500 was filled by SC after instructions of GM.

                    This time also when i leave my car there was no damage marks on car need to check and support on the same.
                    Tata Motors customer support has been notified about the posted complaint.
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                      avijeetntpc
                      Jun 6, 2021
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                      Address: NH3/B-120, NTPC TOWNSHIP VINDHYANAGAR SINGRAULI 486885

                      Dear sir/mam, I avijeet Kumar purchased a new car Tata nexon xms, after one week of purchasing, in display air bag alarm persisting. I contacted a Tata service center near by, but they are not able to rectify it. So please do needful action as earliest.
                      +1 photos
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                        9199919650
                        Jun 5, 2021
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                        Address: A304 SHAMASH ENCL BRAHMSTHA ROAD rajabazar patna

                        Bought car in june20, Front Tyre exploded in Jan 21.same replaced Tyre abruptly damage from inside from five places, today one aft Tyre exploded while driving.
                        Tata Motors customer support has been notified about the posted complaint.
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                          Neema Neema
                          Jun 4, 2021
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                          Address: H.no 770,dera bassi

                          Humne Tata tiago purchase ki thi ..jis din showroom say nikli garh aa kr dekha Jung lgi hi tyres ke ander wheels pr ..unko bola bole sir ye thik ho jayega abhi tk thik nhi hua..aur ek berring tutta hua ..bole jaise hi aa gya dal denge .abhi tk nhi dala..mughe lgta mughe test drive wali car thik kr ke pkda di ho...
                          Tata Motors customer support has been notified about the posted complaint.
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                            Megha Matkar
                            May 31, 2021
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                            Address: Unit 3 &4,Blue Rose Industrial Estate ,western express hwy,Borivali

                            Most of the car dealers are fully/partly operational in town and offering customer service inspite of the lockdown, however we fail to understand why a dealer like Wasan Motors is lacking in customer service. While I am not a direct customer of Tata Motors, I do respect the brand for the trust and the quality that it offers to their customers. Please do not disappoint us on this and act fast on our request.
                            We had paid Rs.5000 as a booking amount and from past two months we are sending mails but they are not corresponding to it and have mentioned their team is not available citing corona.Although, we know the shutter of Wasan Motors is open for customers who wish to buy car and closed for people who wants their booking amount.
                            Tata Motors customer support has been notified about the posted complaint.
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                              Vinaykalyan
                              May 30, 2021
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                              Address: M/s Athrist showroom , Tirunelveli

                              Dear Sir / Madam,

                              I brought nexon in october 2020 from authorised dealer M/s Athrist showroom, tirunelveli.In January my car got an small accident, in that my alloy wheel got damage and visited the showroom/service center and raised insurrance claim for changing my alloy wheel. Their staff said that alloy wheel delivery will get late (minimum 15 days) for that i said ok and proceeded for order. After 1 month service staff called me and said that "sir, they sent 2019 car alloy wheel and it won't set for 2020 model hence we again requested them to send 2020 model alloy wheel. Now the car is ready only thing is alloy wheel pending we will arrange u within 2 weeks ..kindly take the car and certify the bill ..In the bill they included alloy wheel amount also..by believing them i certified in march month 2021" After few days i called their staff and enquired about alloy wheel status, "they said still we dint get it sir, after getting we will inform u". Still now i didn't get any call or alloy wheel from their side..Recently the sales as been closed in that showroom after few days the service center will be also closed, at that time where shal i go and tell my problem. Very poor service from both the sides i.e service center and the tata company...
                              kindly do the needful
                              Thanking you
                              Regards
                              Vinay kumar
                              Tata Motors customer support has been notified about the posted complaint.
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                                shrikrishna khose
                                May 29, 2021
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                                Bought tata nexon XM diesel on 23th Nov 2021. Within one week during driving on highway coolent pipe got leakage in night. Vehicle breakdown for whole night. Then again today's I.e. on 29th may 2021 most serious incident happened. During running at 60 speed suddenly steering wheel became free and due to it car became out of control.but fortunately I was able to control car with the help of hand break otherwise major accident will take place which may cause dead also. If same incident is happen again then we will be responsible. For new car within 6 month I have faced these two big problem while running . Which is too serous or may lead too major accident and dead also.

                                I want explanation with root cause and further corrective action on return paper.

                                Kindly revert.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  deep4627
                                  May 29, 2021
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                                  Address: Mayapuri True North Delhi

                                  Bought tata tiago 5 year back but fuel pump on the car is not working properly then and now, got the fuel pump replaced under warranty 2 years back but again and again the issue exist. The service advisor in Delhi True North Motors told me that due to some technical reason most of the tata tiago facing same type of problem and you are required to change your fuel pump and it will cost around 12000 rs. Why the same suggestions is given after the expiry of warranty period when I every time complaint the issues.
                                  I inquired at various sources about this issues and get the same feedback that there is issue in 2016-17 model.
                                  If the problem is in most of the tata tiago than it should be covered under the manufacturing defect and should be replaced whenever the issue arises.
                                  Required a positive approach by the renowned brand of India.
                                  Trust of tata will not going to lack down.
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    Sam2526
                                    May 27, 2021
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                                    Address: Office14-01,Anna salai,Triplicane, Chennai-600 002

                                    Tata motors 1st call am appointment 2nd call ask uniform amount 950 3rd call ask training amount 4200 now asking 10, 400 I have no money said cancelled my application need my fund 5150
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      navalsharma
                                      May 27, 2021
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                                      Dear sir

                                      humne apki company se april 2021 me tyago car ten thaousand rs dekar book ki thi aur aapki dealer dwara di gai qutation me kuch galtiya hine k karan revised karne ko kaha uske aaj[protected] tak koi call nhi koi update nhi revised qutation nhi par aaj[protected] ko apke dealer call kar humse kahte ha aapki gadi aa gai

                                      sir hum ab gadi nahi le payenge aapki jo fess ho aap kaat lijiye
                                      i really very sorry

                                      nk sharma
                                      [protected]
                                      distt pilibhit
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                                        navalsharma
                                        May 27, 2021
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                                        Dear Isar,
                                        I gave up the company after leaving the company and on 15 April 2021, slapped a thousand rupees and booked the vehicle and lied to you for some revenge in the quotation given by you, but I have never done such a thing before. Not given
                                        So now Mai cannot help herself in a single fashion, you are requested to cancel my car, whatever your charge is, it should be deducted.
                                        Money

                                        THANKS
                                        NK SHARMA
                                        [protected]
                                        Tata Motors customer support has been notified about the posted complaint.
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