Tata Photon Complaints & Reviews

I have received the Tata Photon Datacard in 2010 along with laptop accessory in an offer. The agent activated in my laptop with free package and he informed that it will be deactivated after 30min usage. Actually i didn't activate and use any plan by that device. But i received a legal notice from [email protected] that the due of the plan. I have given a complaint that as i didn't use the device/ active ,, how it is...

sir, i have photon no [protected] iam using this connection since more than 02 years, previously this connection was postpaid more but one year back i converted this connection to prepaid now recently i reacharged this connection and i was using since 3 days after that my connection is blocket without any reason , even without infroming me , then i call up 4 -5 times to customer care but every time i called they just reply that it is block...

To,
Tata teleservices limited, no30, silicon terrace,
Hosur main road, bangalore
Phone:[protected]
Email: appellate. [protected]@tatadocomo.com

Subject:
(I) compensation for the extra charged amount by the tata photon and the same paid by the
Customer
(Ii) tata photon still charging rs 650 for 1gb in place of rs 250 for me.
(Iii) nationalwide tataphoton post paid scambr...

I have a tata photon plus device and i am very unsatisfied with this service. It barely connect with the network. And whenever it get connect, the internet does not work. It is shame from them that they call this a broadband service but the fact is, its like a slowest network in the world. I frequently recharge this device due my work. But my all the recharged data go in vain due unavailability of network and internet speed. Now tell what...

Respected SirMadam

I had purchased a micromax funbook on sep 01 st 2012 for intenet connectivity only Tata Photon is compatible with the device , I had purchased a Photon device for 1000 Rupees and it is almost a month and i am never getting signal in chennai ,and even if get conectivity it is very slow , It takes me atleast a minute to download 1 MB , I called and spoke to their customer care which was an horrible experiance...

Hello Tata Photon,
I am a recent user of the Tata photon + service. My recharge number for the device is [protected]. I have been having problems on accessing to the internet. Whenever I start the process of connecting to the device it either states the remote computer did not respond or the process was terminated by the remote computer before it could be completed....

i purchased a postpaid tata docomo photon plus modem on 18th sep 2012 and till date my conection has not been activated.i called up tata docomo outlet in channi himmat, jammu.they told me that they gave me wrong modem by mistake and to collect right one from their outlet.i am a govt employee and my hometown is far away from jammu so i dont have much time to go to their outlet and collect right modem.the place where i am located i.e KATHUA,...

i am sorry to come here and write, but tata has really drawn me so far,first thing they have shameless rules and the funniest is their staff says the customers they they follow rules stringently.

you know what tata, get some shame and stop sucking the blood of middle class, in the name of internet, by giving no service and still sending bills.

for which 100 of your executives calls the person day in and day out.br...

Dear Sir,
I have made request to disconnect TATA Photon services on 21st March 2012 and paid the last bill by April 2012. But they have sent the bill again on May 2012 stating that my connection not disconnceted and in the process of disconnection!!. I have tried their customer care number mentioned in the bill for a week later i came to know that mentioned number is wrong!!.
01. Customer care number itself wrong means just...

i was using photon plus dongal for the last 1 year and i never faced speed problems.....on 17 sep 2012 i converted plan from prepaid to postpaid and recharched it for rs. 750 unlimited plan.according to the plan i was abt to get 5 gb with the speed 3.1 Mbps and then rest of month with 153.6Kbps....it has been 4 days since the recharge..i havent got any balance ....nor m getting any kind of speed and my network name below the signal is showing...

This is the mail i have received from Tata Customer care

SERVICE REQUEST[protected] FOR YOUR PHOTON NUMBER [protected]
We have registered your Service Request[protected] for Photon number [protected].

Our team of experts is working on your Service Request and you shall hear from us by 25-OCT-12.

Thanks & Regards
Team Customer Care


Why...

It has been 25 days since I purchased the photon plus bundle pack and still not activated. After my previous complain I was given a new num [protected] (original - [protected]) which was activated and worked for 1 day and again stopped working. When I called customer care, I was told I havnt paid the bill of Rs.900.
My connection is new and it is applicable for 6months unlimited. I called back the respective Docomo outlet(Visakapatnam...

Sir,
I'm very upset the reason is pathetic service.
Mera Tata photon internet Number hai [protected] ma ma 06/09/2012 se problem face kar raha hu. mera problam hai ma apna kitna data use kar chuka hu tata k web site me dekha nahi raha hai. Mane socha problam thik ho jaiga magar nahi ho raha hai jab v ma costamar care me phone kiya kam se kam 10 Time to 18 time jab v costamar care me bolta hu app apne senior se bat karao...

Dear Sir,

This is to inform you that I am feeling regretted by purchasing Tata Photon+ device. I have bought it on 31-Aug-12 from outlet(Settled in Infosys PUNE phase II). But today is 10-Sep-12, and it is not activated yet. Daily they are making fool by saying "it would be activated by today" but now its height. People has stopped responding from last 3 days. Made 100+ calls to them, the guy in office not responding,...

Respected Sir/Madam,
I am a student of Kirorimal Mal College, DU and I had bought a photon + postpaid connection 1 year back. Presently I sent my device to my home town Bokaro Stell City, Jharkhand where my brother was supposed to use it.My photon no. [protected] and a/c no.[protected]new) [protected]old) with 950 5 GB unlimited plan but my brother told me to get an economical plan so I thought to convert it to prepaid with 250 1GB plan...

Product: tata photon +

Unable to install the application on MAC

Logged a complaint on tata photon website, got the respose from their executive
asking for snapshot, which I am unable to provide, as I have issue in print screen, for which support person said, they cant help..... Infact have explained the crash report..., but without snapshot they cant help at all.....

CRAZY.....and soo insensible....br...

starting slow net...

Sir, I had purchased photon plus and had already used for 6 days after recharging. But now I am not able to connect to internet. Now, what I want is to check my photon balance. So, how can I check my balance? Sir, please i need your kind respond.
Thank you....

I had applied for a tata photon plus postpaid connection with a 950 plan. I was said i would get 3.1 Mbps for first 6 gb and 155 kbps beyond 6gb. When i started using it, the speed was no where close to the range promised. And worst thing is after my download limit exceeded, i am getting a speed of less than 10 kbps almost throughout. I know it is not possible for me to get a speed of close to 100 kbps but what i expected was atleast a...

i did an online recharge of my tata photon plus netcard. The amount of rs1000 has been deducted from union bank debit card but the recharge has not been succesful. The customercare executive toka me to wait for 2 hrs but it is still not succesfull. Please help. My email id is [protected]@gmail.com. My tata photon no is [protected]. Please do something....