Tata Photon Complaints & Reviews

My Tata Photon Whiz Internet Connection No. is [protected], purchased from Haldwani (Nainital), Uttarakhand. Now I have shifted to Jaipur. The device is not working, although signal strength is good: on taking the option of "connect", it shows the dial call is not completed. The helpline told that activation is required. I understand the connection can be activated by the service provider. Requested to kindly do the needful at earliest....

Respected Sir/Madam,
I Bharat Bhushan, would like to keep your attention that I had purchased TATA PHOTON WHIZ for mobile internet service on dated 05/07/2012 with Invoice no[protected]/[protected] and Item Details no-A10000209B57A1, from Drive India enterprises Solution Ltd.,SHOP NO-6351/15-16,GODAWARI COMPLEX, NICKELSON ROAD, AMBALA CANTT-133001. But from the date of purchased I did not get Proper internet network so that I could...

Hi,
I am Akshay Gupta , recently I went to TATA DOCOMO Maida mill Office Bhopal to buy the prepaid tata photan+ device , there I meet your executive Mr. Mr. Sanjay Tiwari(Contact no.[protected]) , he couldn't arrange me a device but he talked to his friend and give me the device(device no[protected] without bill by promising that he will send the bill on my mail.
I have done all formality there(like submitted my ID proof...

August 8th, 2012

I am Roshan Lal and my photon number is [protected] and account number is
[protected]. Note: This connection is a corporate plan with 5gb unlimited plan.

I had registered a compliant regarding the internet speed of this device on[protected]time 04:24:53.0) and my complaint reference number was[protected].

I bought this corporate plan of Photon plus with promise that you will...

Hi All,

I am Guruvikram Bhat. I was a customer of Tata photon plus, after giving a bad connection and wasted my money for this product TATA Photon plus has sent me legal notice to me. saying that I have to pay the money 1080 Rs for not using their product from 1 year. Please dont use this crap. they are Torturing me mentally by sending the legal notice.

Now actually the TATA photon should pay money to me because...

To Sir/Madam.
This is to inform you that i bought a TATA PHOTON PLUS post paid DATA CARD ie on
27.07.12, costing 500.
Mr.Hari kripa agency from haridwar told me that it would be activated in an hour. but still after one week they are not activated
I five times go there and submit my all docments but still there no progress
Today i tried almost throughout the day to activate it , but in vain.I called...

I have taken a TATA PHOTON no.[protected] on 16 th. July 2012.through Acer laptop scheme. Service provider Mr.Anil Kumar (Ph.no.[protected]) of Dwarka nagar Docomo office deliver the device at Rs.1200.00 but money receipt not given and assured to be sent to my E MAIL but not given so far. Now, since last 5 days the service is disconnected reason unknown to us. I want net connection or my money back.

S R.Choudhary
Duvvada...

Ruseps Teleservices [protected] [protected], 237 Sukun Park Bh Cozy Hotel Narol Sarkhej Road Narol Ahmedabad, Landline Phone & Data Card All India Home Delivery, Tata Broadband, Reliance broadband, Tikona Broadband, Spidigo Broadband, Airtel Broadband, Tata photon plus, reliance net connect, mts mblaze Datacard, docomo3g Data Card, idea3g Datacard , airtel3g, vodafone3g Datacard, aircel3g Datacard,...

Hi
My Name is Sudheer I have took a tata photon plus connection under corporate with number [protected].The speed is less than 0.32 mbps.While contacting to customer there is no response,the first dialogue is
1.They will speak in very low voice and says your voice is not audible(i have dialed 3 customer care numbers [protected],[protected],[protected]) and after a couple of seconds they disconnect.some say's this is...

Hi,

I am Ratna, i am using tata photon whiz since last 3 months in mp nagar zone 1 bhopal.
My Photon whiz No is -- [protected].
when i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.
But i am getting only max. speed 3 to 4 Kbps.
I have called to customer care 2-3 times regarding same issue.
but issue not yet resolved.
I...

I am using tata photon whiz no. [protected] . till 15 days network problem occured . no any site will opened and network will also not constant as full network...

I am using the Tata Photon Plus datacard (dongle) from November, 2011. The day I had taken the connection i am facing speed issue. Earlier These tata guys promised me like i will be getting some speed around 3.2MBPS, but i never got speed more than some Kbps. I have lodged complain many times , all the times their technical team promised like issue will be resolved, but in vein. Still the last month i had paid the full bill around 950/- INR...

The Tata Photon connection is still not activated, i am in urgent need of it, please activate the same.

I was looking for a tata photon connection so I called on this mobile number [protected] which i got from the site http://www.tataphotonplus.co.in/mumbai-puna.html#

This person mentioned in above mobile number directed me to the person named Yogesh Mobile Number ([protected]) who sent Shiva Ram Sharma Mobile...

Hi,

My name is Vikas and i have been using the tata photon plus post paid service ([protected]) for a year now.
I had a billing problem and had opted for a safe custody of months. i was assured that this would not be billed during the tenure. Inspite of this i was billed rs 75 per month.And now when i enquired they are letting me know that my account is closed and i woud need to pay these charges this could be released....

Hi

I am using tata photon plus no :[protected]

Complain raised @ cutomer care:

1. 6 July
2. 12 July
3. 26 July

Note : 3 visits @ customer outlet of tata


Summary :
1. 3 complains raised
2. executive talking without any information
3. executives giving false information
4. executives are not leting user to escalte matterbr...

Greetings,

I have received a Tata Photon device and connection as part of an offer when I purchased a Toshiba Laptop from Oxygen IT shop at Cochin a couple of months before. Those people on the shop arranged everything and enabled this connection for me with out any additional costs or charges. But I couldn’t use this device well with my Laptop as the connection was too slow in my location. I have paid for a one month...

HI, I PURCHASED A PHOTON PLUS DEVICE ON 4TH OF JULY AND BEING TECH SAVVY I WOULD LIKE TO CHECK THE USAGE DETAILS ON YOUR WEBSITE....SO I REGISTERED A NEW ACCOUNT IN MY ACCOUNT SECTION...AND I GOT A TEMPORARY PASSWORD TO LOG IN...BUT TO MY AMUSEMENT THAT PASSWORD DIDN'T WORK!, SO I TRIED TO RESET THE PASSWORD AND I GOT ERROR IN THE NEXT PAGE OF WHICH I HAVE UPLOADED A SCREENSHOT...I EVEN TRIED TO CALL UR CUSTOMER CARE AND ALSO MAILED...

I have lost/forgot my Tata photon whiz number so i unable to recharge
Sir,
i lost my recharge no
now i want to recharge again but problem is that i have forgot the number
My device Huawei EC121
MEID no. A000001A925085
pESN no. 803FD9A6
S/N no . KTA7NAB [protected]
plz send my number on my contact given below.

mobile no. [protected]
Email ID . [protected]@gmail.combr...

I, Maninder Kaur, was user of post paid Tata Docomo Broad Band Photon Plus 650 MB @ Rs 500. The account no is[protected] and Tata Docomo No is [protected]. On 04/07/2012,I went to the office of Tata Docomo in sector 8-D Madhaya Marg, Chandigarh with a written request to terminate my connection as I no more needed same. The lady at the helpdesk checked up the balance on the computer and informed me that there is a minus balance of Rs 57/-....

hi i am PINKU KUMAR GUPTA using tata do co mo photon+ dongle (postpaid) for my Internet uses but from the very first month after the bill was sent to me the service is interrupted such that it gets connected but not able to do any work because of poor connectivity or poor speed and after repeated complaining they don't bother a week to resolve the issue but they charge for that which feels like cheated in terms of providing service...