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Tata Photon Complaints & Reviews

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Last updated May 30, 2023
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Tata Photon Phone Numbers

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1860 266 5555
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1800 266 121
26
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Customer Service Short Code: 121
10
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+91 11 6655 8666
26
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+91 11 6655 2020

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Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
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110065

Tata Photon reviews & complaints page 17

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A
a19shah
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issue

Address:Bhagalpur, Bihar

My name is Ankit, I am using tata photon+ connection no [protected]. I am facing this issue on my device for a long time now that my device is not catching the photon+ network at all instead it catches whiz network only. And the speed that whiz network offers is pathetic. I recharge monthly with 750rs and I get this kind of service in which I have to wait for hours for a page to load. When I called up at the customer care, no one is ready...
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K
kamalraj04
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst plan and speed

Address:Kanchipuram, Tamil Nadu

Dear kelamakkam friends,
Don't purchase tata photon+ modem for internet usage. they are making us fool. they advertised that the speed is upto 3.1 mbps. but
the speed is very low i.e 15 to 150 kbps. even you can get more speed in mobile. never u can get the speed in the range of mbps.
after bundle usage your network will be changed to tata photon whiz which will give very very low speed like 0.5 to 5 kbps.
br...
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A
anup1789
from Pune, Maharashtra
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Mental Harrasment

Address:Pune, Maharashtra

Dear Sir,

I have been using Tata Photon no. [protected] with account number[protected] since more than one year. 3 months back I was having outstanding of around 1900/-. Mr. Mayur from Tata Indicom Shivajinagar Pune office called me & informed that if I pay Rs. 1500/- payment then remaining Rs. 400/- will be waived off. Accordingly I have paid Rs. 1500/-. At the same time It was informed to him to hold my connection with...
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D
Deepanshu1235
from Chennai, Tamil Nadu
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Wrong Bill generation

Address:Ghaziabad, Uttar Pradesh

Hi,

I am Deepanshu Agarwal. I am using tata indicom number [protected] and tata photon number [protected], related to the same account number[protected].
I had asked my Photon Number to be disconnected / put on hold for the time being. But, on 23rd June, 2012, it got activated without my knowledge. It was by coincidence, that I called up Customer Care on 24th June, 2012 to ask for some plans. On the contrary, I was told...
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P
Pratik Prasad Gupta
from Kolkata, West Bengal
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NO ACTION HAS BEEN TAKEN REGARDING COMPLAINT FOR SPEED SLOW

Address:South 24 Parganas, West Bengal

[protected] Forwarded message[protected]
From: Pratik Prasad Gupta <[protected]@gmail.com>
Date: Sat, 14 Jul 2012 18:45:55 +0530
Subject: Fwd: Against [protected], NO ACTION HAS BEEN TAKEN REGARDING COMPLAIN FOR SPEED SLOW
To: appellate.[protected]@tatadocomo.com

Sir,

I have made a repeated complains against my problem of your bloody
hell product that before buying it you showed...
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V
VarunishGarg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed and Connectivity Issues

Address:Bangalore, Karnataka

Date of Complaint 3rd July 2012
Complaint Docket Number: M8969219/M8977207

The "Connection Engineer" had visited my site.
The engineer after struggling with my machine, told me:

Sir..... For broadband the minimum speed is XYZ.... and you are getting more than XYZ. So we cannot do anything.

Well, I do understand that part, but then what if the ratio between XYZ and the promised...
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Address:Delhi

I am really going sick now the way you people torchering me without repying me in correct manner.



According to our conversation on mobile phone with the person whose number display in letter told me so many time that i need not to pay any amount if i am not uses it.he told me ,he will investigate the case and respond me with the data uses and how/why i am using two number at same time.

br...
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U
Ujjwal.bhakat
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints regarding billing for the month of June 2012 (Photon no- 9640152046)

Address:Hyderabad, Andhra Pradesh

Hi Team,

This is regarding the photon no - [protected] which i m using for the last 6 month and my usage is in between 1.3GB to 1.8GB but for the month of june usage shows as 2.3GB. regarding the ussage i called to customer care and get the usage details , where i found that there are some incorrect charges in my account and at that point of time i didn't use the photon device.

Regarding this incorrect charges...
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N
nandu.khobare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ichoose recharged my tata photon plus thrice

Address:Pune, Maharashtra

I had recharged my tata photon plus for 255 Rs through iChoose on 7-8 th July 2012. After putting all my credit card details it gave me error "recharge again" so I did it again. Next time too it gave me same error.
So it is obvious from error that the earlier transactions may have failed or couldn't proceed and got reversed but after checking my statement they actually deducted my amount. So I end up with three recharges.br...
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S
Shantipur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extreme Slow speed of the Dongle

Address:West Bengal

I have purchased a TATA Photon Plus Data Card with MEID No.A0000033F223A speed upto 3.1 Mbps(download link) on 26/06/2012 at cost of Rs850/-. The above net service is a post paid connection and payable on monthly billing (rental basis) basis. The speed of the above data card function very smoothly immediately after purchase but from last week it is running in extremely slow speed and and I am not able to access any site properly.The matter...
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K
kaush11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Speed of TATA PHOTON

Address:Haryana

I have tata photon connection from past 5 years no. [protected], the speed by this Tata photon connection is just 7% of the promissed speed.

TATA Photon is a poor product it promises a speed of 3.1 MBPS where as actually it give an average of 0.21 which is just 7% of the speed I have 10 reading of this product and data is collected at various locations, When contacted to there "nodal officer Sanjeev Gulati" his response...
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I
imran_ahmed
from Hyderabad, Telangana
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TATA PHOTON GIVING ERROR MESSAGES

Address:Maharashtra

IT WAS A PREPAID PLAN FOR TATA PHOTON
TATA PHOTON PREPAID GIVING ERROR UNABLE TO CONNECT , SINCE 2 DAYS.
IF I CALL ON TOLL FREE NUMBER , IT GETS DISCONNECTED AND RINGS A "LONG BEEP SOUND"

Invoice Number : 10718 / 6424602
mode no : huawai ec 156



REGARDS
IMRAN AHMED
ER.[protected]@GMAIL.COM...
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P
P K Sarkar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized Billing

Address:Ranchi, Jharkhand

I have one Photon Plus connection (No.[protected], A/c. No.[protected]. Since March'2012, the company unauthorizedly charging me Rs.99/ for Add on Packs - M760659) which I am protesting since then. Written to the company authority several times and finally on 13/05/2012, the company has accepted their mistake and promised to correct it from June'12 billing. Unfortunately, nothing has happend to it and they continued to harrass me....
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M
mdkhalid85
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection not cancelled and billing continued

Address:South Delhi, Delhi

My name is Mohammad Khalid and I have a strong complain to make against Tata Photon+ broadband services. Having lots of problems with photon+ services and issues with speed and connectivity I raised several complaints and finally requested for account services to be cancelled on 12th February 2012 and it was agreed that it has been processed, I received a call from retention department a couple of days later, offering me three months probation...
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S
Siddhesh Mahadik
from Delhi, Delhi
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delivery

Address:Mumbai Suburban, Maharashtra

I had ordered for the tata photon plus internet on 7 june 2012 it is still not delivered. I had ordered it to the employee named Vanita Chatla she has taken Rs 1199 as activation amount from a cheque of bank of baroda no-00046.please see to it that the order is delivered or money is refund back to me.

Yours truly,
siddhesh mahadik...
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P
Pawan Dagia
from Mumbai, Maharashtra
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False information as no internet connection

Address:Thane, Maharashtra

Tata Photon Plus was available with some offer where I have to pay 2500 and i get the dongal and 3 months internet usage (2.5 GB each month). I asked them that if the service is good in kalyan as it is capable of 3.1 Mbps and the ans was YES as i stay near station i wont have problem for connection and speed (according to tata photon salesman).... thinking if not 3.1 mbps, atleast i will get 1 mbps speed n i purchased 1. Since then i am not...
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R
rajneesh madhok
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer care by Tata Docomo

Address:Kapurthala, Punjab

From: rajneesh madhok [mailto:[protected]@bsnl.in]
Sent: Monday, June 11, 2012 9:52 PM
To: '[protected]@tatadocomo.com'; 'customer.[protected]@tatatel.co.in'
Subject: Poor customer care by Tata Docomo,

Date of Purchase: `11th June 2012
Invoice No: 260
Name & Address of Seller: Lucky Enterprises, Model Town, Opp. Telephone Exchange, Phagwara-144401 Payment made: Rs 6,200/= for...
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F
fk7951
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst internet speed

Address:Mumbai City, Maharashtra

DON’T PURCHASE TATA PHOTON.

I am using tata photon from the last 4 6 months and i am in 1500/- which is the maximum package which includes (unlimited browsing and unlimited downloading) . The speed was so slow that it took 8 days to download a movie but it was not successful. First 3 months i have received a bill of 1500/- and after 4 months even though it is (unlimited browsing and unlimited downloading) I have received...
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Prolificsoul
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed and account maintenance

Address:Nagpur, Maharashtra

TATA Photon+ number [protected]

Sir,

I'm a customer of TATA Photon+ since the last about two years and am using the 5Gb unlimited plan.

Since the last three months I'm not getting the promised speed of 512 kbps which comes with the package and was available before until Apr12. Although, I have been complaining this to the complaints department of TATA PHOTON the customer rep tell me that...
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Bhausaheb S Patil
from Mumbai, Maharashtra
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service and speed, network

Address:Mumbai City, Maharashtra

As per the scheme provided by the our sbi corporate plan for sbi employee by the TATADOCOMO TATAPHOTON PLUS, i am one ofthe user of corporate group sbi, and using tatapoton from last two year i have launch in beetween so many complaint to tataphoton company regarding the services and the network, and speed. but they are not providing me as per they committed to me. and one more thing i am using tata poton plus network in mumbai city , they...
+1 photos
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