Tata Photon Complaints & Reviews

The service of tata photan plus is pathetic. It takes 15 mins to even open a home page. But anyways I was trying to call the customer care service. I have tried their toll free no.s ([protected])repeatedly from morning to evening for last one week.But i only wasted my time. Nobody responded from the company's side. The post sales service is very poor 7 pathetic.I am a very unhappy customer of Tata indiconma(Photan +) and will never recommend...

On May 13th one girl and a boy came to my home saying they are from Tata Photon. They are marketing people, they take the details, check and documents and then do not respond. Money deducted from my account. Now more than 20 days passed but they have not responded to me and neither picking up the call so please be aware of them. It seems they are fraud.Girl name is Vanita Chatla and her phone number is [protected], so people be aware of this...

My siginal strength always remains below 75% and im getting a slow speed of around 1.5 mbps im not getting a speed of 3.1mbps.
My tata photon number is[protected] please help me....

sir,
i use Tata photon plus postpaid Internet connection.I got thee bill in march.thee due date was 18the march,2012.i paid thee amount of rs.1112/- on 17the march,2012 in thee tata office.thee receiver didn't give thee receipt of thee payment i made.i made many complaints.i got a call from tata customer care that i didn't made my payment in march.but i had already done it.thee receiver didn't registered my payment value...

I was using tata photons number-[protected]. when I asked for details then details was seems wrong when i made question that you have charged 125 mb for 125 seconds(which speed i never got). Then next time they did modify and remove the column which was showing that which looks wrong...

Overall, they had charged wrong bill .

I have all communication in my email.

Please take action else give some...

i purchased tata docomo photon plus internet usb card.photon plus no : [protected].Before purchasing tata docomo sales man told that you'll get 3.1mbps download speed.but i am getting not even100kbps.so please make it an issue and solve my problem.my mobile no :[protected]


thanking you

with regards
harsha...

SUB: I got bill for first 6 days usage on corporate connection where I had first 2months absolute free usage as for my plan…

This is Hari, I took Tata docomo photon plus (NO: [protected]) from New Tippasandra Photon collection center, as corporate connection on 26th April, and this dangle activated on May 9th after a long discussions and couple of complaints on consumer forum. But I got bill on May 14th for 534.00.
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Sir I have Tata Photon Plus and its number is [protected]. I was getting downloading speed of around 50-70 Kbps but today it dropped to 3kbps. I have recharged with Rs. 750. Please try to fix it and also tell me how to get downloading speed of around 150-300Kbps
Thank You...

This is with respect to the Tata Photon number - [protected]. I have received a bill for the month of March '12 which is for rs. 5000/-.

I am attaching the itemized bill where there are different dates where there is huge data usage.


I just use the photon for checking my mail of facebook and there has been never a download that I have done till bow. If you check my previous bills also, it has never...

Hi Team,
SR No.[protected]
The matter of the complaint registered with customer.[protected]@tatatel.co.in on 27th April 2012

"hello customer care,

I am using the tata photon+ for more than a year now - my no. is [protected]
For last 3 months my internet usage has gone down severely - So i decided to change from postpaid plan to prepaid plan
I submitted an application for the same at...

I have one Photon connection. Photo No. [protected].

This is actually a corporate connection. earlier I had a plan of [protected]@600 and was in need to change the plan to unlimited 10 GB.

I chased customer care executives and none of the customer executives had an idea of corporate plan details and everytime they used to give a different no, but all of them had the same story

I was told to drop a mail...

This is my tata photon no [protected]. I have asked for disconnection of service on Mar 19 but i am still getting daily calls to pay my bill. Although my outstanding amount was zero once(i have a mail confirmation from the representative) now they are asking me to pay the bill of 793!!! The main reason i asked for the disconnection of the services is because they have been torturing by calling everyday to pay the bill although i pay within...

I m from surat and i had tata photon+ last year...as i not want to use it more i gave it to collection agent of tata photon+ and gave cheque of rest of amount.agent said that you get 500rs refund i[censored] give device back.so i did it....but after after few months another collection agent from them came and said that u have pending dues and if not cleared by you will get notice.so kindly give some advice as i think that tata is one of most trusted...

Hi,

I have been using the Tata Photon Plus for over 3 years (almost since it was launched in Mumbai in 2009 or so). During the past 3 years I have had to get a new device thrice due to loss of earlier USB device or damage (Olive ones are bad!). Whenever I got a new device from the Tata Indicom TVH, they created a new Account for me, probably to meet their sales target (a scam we can discuss another day). So my Account No. has...

Tata photon plus that's the product showing the wrong use g balance of data used in bytes repeatedly month after month. The balance deducted horribly in a day that's never show the true balance. Like seemed the same modem used by other something wrong is happened with that modem. That's still money from consumer. No -[protected]....

having photon connetion for last few years all of asudden wallet showing zero points-a big fraud photon no [protected],[protected]...

I have had a Tata Photon+ Wireless Broadband Dongle since last 8 months. ([protected])
When I took the connection, it was termed as a Corporate Connection, as i took it from the office premises and that the bill-rates were lower than the ones offered. Recently I resigned from the company, so my privilege to be on the corporate billing plan ceased.

I have been running after the Tata Photon+ customer care team to pull me...

Hi sir

my name is Hari (my contact no is :[protected]), I purchased an Tata photon plus Broadband stick (No# [protected]) at Tata photon/docomo collection center New Thippasandra, Bangalore, on 26the April, 2012 and submitted all thee required documents to theem and theey gave temporary activation for 100 Min's ( used theat 100 Min's on 26the evening) and theey said thee stick will be activated in 48 hours. thee stick...

Dear Sir

my name is Hari (bangalore), I purchased a tata photon plus Broadband dangle (photon #[protected]) as postpaid on 26th April, 2012 at Tata Docomo collection center, NewTippasandra, Bangalroe and still its not activated. plenty of times I visited the store and plenty more times I spoke to custmer care peoples and every time they said it will activate in end of today - but not activating my Dangle and I am repetedly asking...

my tata photon + is starting running very slow.. it is showing problems for the first time and i was satisfied with the performance for past 1 year.. but all of a sudden it has started showing photon whiz connection and is running extremely slow...plz help...