Tata Photon Complaints & Reviews

using connection since 1 years.las 2/3 months connectivity problem occured that very low speed
3/4 times engineer visited but not resolved my problem and for the last time the engineer said me the problem i cant resolve that satelite problem.
last two bill i paid up even not used rightly.
i use tata photon whiz low speed
[protected]@yahoo.com

pleas halp me

Dear team,

Kindly find the details Below :-

Tata Number :- [protected]
Contact number :- [protected].
Mail Id :- prafulla.[protected]@gmail.com

Please let me if any details required...

Thanks,
Prafulla R.

Dear Tata Indicom Team,

Please let me know the status of the issue...

Thanks & Regards,
Prafulla R.

no idea

Account no is : [protected]
Cell No - [protected]

I'm totally disappointed by the customer service executive's attitude. It's been three days since I have been recieving calls religously from a 'certain customer executive" (lady, in chennai); who calls me up to inquire what time she can send the executive to collect the bill payment. But, unfortunately neither has she sent anyone to collect the payment as yet and today yet again i recieve a call from her, and what's more she just drops the call halfway through without even waiting to complete the conversation. THIS, WHEN I'M IN THE OFFICE, MIDDLE OF A PILE OF WORK. What sort of Customer Service is this???

1) My bill was due on 23rd MAy 2011, ( i recieved a reminder call on the same day), and I very clearly told her to sent the executive around 5 30 p.m. or after that since I'm working till then. NO ONE TURNS UP, and whats more i have no clue why he hasnt turned up, I wasnt informed that he wouldnot come.

2)On 24th May i recieve a call again, from the same lady customer executive, she apologizes for not having sent the previous day for bill paymentcollectio and inquires what time she can send him again, she even connected me to the fellow who was supposed to come for the payment collection( conference call) and i ask him to come at 5 30 in the evening n if it's convinient to come at that time, i asked him to come at 5:00 p.m. and gave him my office address. YET AGAIN; NO ONE TURNS UP.NOR WAS I INFORMED.

FIRSTLY, I ASK HIM TO COME NEAR TO MY OFFICE TO MAKE IT MORE CONVINIENT FOR THE SO CALLED "TATA PHOTON EXECUTIVE"; WHEN THE WHOLE POINT OF THE BILL COLLECTION OPTION IS TO GIVE THE CUSTOMERS A BETTER SERVICE. BUT WE ARE MADE TO DO THINGS AS PER YOUR CONVENIENCE.

3) Today, yet again i recieved a call from the tata photon lady customer executive, she drops the call halfway through the conversation. I called her up again, and very clearly told her to send the person at 4:00 in the evening to my office address/ It's 5:00 p.m. and NEITHER DO I RECIEVE A CLUE AS TO WHETHER THIS FELLOW WILL COME NOR WAS I INFORMED. And what's more, the LADY EXECUTIVE doesnt even have the courtesy to talk courteously. The tone, her attitude is downright nasty.

I'M HIGHLY DISAPPOINTED BY THE BEHAVIOUR OF YOUR CUSTOMER CARE EXECUTIVE, AND YOUR SERVICE OF BILL COLLECTION FROM THE DOORSTEP. EITHER DON'T PROVIDE SUCH A SERVICE IF YOU HAVE SUCH A CONFUSED LOT OF PEOPLE WORKING FOR YOU; AND IF YOU ARE KEEN TO PROVIDE THIS SERVICE, PLEASE KEEP PEOPLE WHO KNOW WHAT "CUSTOMERS & CUSTOMER SERVICE MEANS".

It is 26th May today, and three days after my bill due date, and I have still not been able to pay my bill and bear the brunt of all this chaos because of the incompetency of your employees.Your service cant get any worse.

If you could do anything w.r.t this it'll be of some relief.

Thanks for the prompt response, But thankfully the executive turned up today and payment made already.

Dear I am also receiving the threatning call from tata photon recovery agents.
Kindly share the proper infromation .if you have to handle the same

I am also receiving same thing

I am sure this is Just another ticket tht will be closed without a proper resolution

Hi

I am travelling until 7th June 11 and will not be able to pick the call nor call back.
Pls have your representative call on 8th June 11 onwards

Hi

I have not received any call except for the Bill payment. I have told them the bill and the default handset has to be corrected.
Could you please check and do the needful.

Thank you
regards
Abhishek

Hi

Will some one from Tata Address this issue?

TATA PHOTON + AND HUAWEI DEVICE — BAD RESPONSE OF HUAWEI DEVICE AND PHOTON+ SERVICE

Respected BOARD-Member,

I am Habibulla Mondal an existing costomer of TATA wirless broadband service PHOTON+.I USE THE HUWAI DEVICE WHOSE ESN NO IS-80497F5A....THE MEID IS A000013DA3C04 AND THE SIN NO IS-Z47NAB[protected] AND THEY GIVE ME ONE YEAR OF TOTAL MANUFACTURING WARRIENTY.
MY PURCHASE DATE OF THIS DEVICE WAS 04/07/09 AND THE PHOTON DEVICE WAS ACTIVITED WITH A/C NO[protected]....ON 07/08/2009 BUT DURING ONE MONTH THE SERVICE OF THE SO CALLED BROAD-BAND BAND BECOME THIN-BAND(THIS IS REDICULAS)
ON 09/08/2009 THE DEVICE BECOME UN USABLE..AND GOT TOTALLY DAMAGED..MEAN WHILE THEY FURNISHED ME WITH THE BILL AMOUNT OF RS-774 .I PAID THE AMOUNT TOTALLY...THEN I COMPLAIN THE PROBLEM ON 11/08/2009..AND THEY GIVE ME THE DOCKET NO[protected] AND TOLD ME THAT THE
PROBLEM WOULD BE SOLVED ON NEXT DAY WITHIN 2:36 P.M BUT 2 DAYS OVER NO RESPONSE COME FROM THERE SIDE THEN I AGAIN COMPLAIN AND ALSO GAIN ANOTHER DOCKET NO[protected] AND AFTER FIVE DAYS OVER THERE SO CALLED ENGINEER(THEY THE TATA AUTHORIETY KNOW THE ACTIUL MEANING)
COME TO RECOVER THE PROBLEM AND GIVE THE FUTURE-CAST THAT THE DIVICE GOT DAMAGED......THEN I SEND BACK THE DEVICE TO MY DELEAR SEALDAH HELLO WORLD--306,APC ROAD STALL NO-103-106,KOLKATA-9 WITH PHONE NO-[protected]/[protected]. HE ASSURED ME THAT IT WILL BE REPAIRED WITHIN 3-4 WORKING DAYS.
I GAVE THE DEVICE ON 19/08/2009 BUT HERE ALSO I HAD NOT GOT THE COMITMENT FROM THERE SIDE..I SPAIND MONEY TO MAKE THE PHONE CALL TO NO-- COSTOMER CARE (REALLY THEY TOOK ME VERY CAREFULLY)[protected](TOLL FREE) [protected](HIGHLY CHARGIBLE AND I MADE ARROUND 80-90 CALLS) TO THE NO[protected]THE AUTHORISED SERVICE CENTRE NO)
THERE AFTER ON 25/08/2009 I ONLY GET THE WORK ORDER NO-CAL/HU/09/01302 OF MODEL NO-EC1260 TILL DATE I HAD NOT YET MY DEVICE/OR ANY OTHER COMITMENTS...MEAN WHILE
I HAVE LOSS AN AMOUNT OF RS-350000/- (THIS AMOUNT I LOST IN A BUSINESS ARENA WHICH IS TOTALLY DEPENDES UPON THE INTERNET AND I HAVE TO LOG ON THE NET AFTER 10:00 P.M)
SO NOW I WANT TO LOADGE A CASE FILE REGARDING THE CONSUMER ACT AND WANT THE DAMARAGE AND NO WAY TO BEAR THE CHINISE COMPANY HUWAI BECAUSE THEY HAVE NO RESPONSIBILITY.

a worst customer service i have ever been through..just wanetd to apply for a tata photon prepaid,launched the request thrice bt no response,whenevr i am again calling to confirm they are again asking me to launch another request....its a crap service i found n hell of stupidity to give a request here..

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because o[censored]s. We earnestly request you to give us a chance to rectify our issues and serve you better.

We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.

TATA TELE SERVICES — Worst customer service

I bought a tata photon connection from Trishala Marketing in Mumbai. He is a big time liar and never promises to give the service he is supposed to give. He gave me a faulty device which is troubling me since the very first day. Finally the device got dead and I went to the Service Center of Olive which is Nutron Technology in Dadar. The service center person Ritesh and Arun committs some tentative date and forgets after that. When you ask they say "date deni padti hai". They kept my device for 2 weeks and even after that it was not activated and blamed tata people for that. Finally I said I will get the device activated myself. When I visited tata gallery at Fountain, I met Anjali who gave me the reason it is the fault of service center that your device is not working. On one side she blamed the service center but at the same time she said it'll be resolved from our end with in 3 working days. I waited for a week but the issue was still there. Though for your information the request was closed by tata without any resolution. I again visited tata gallery after a weeks time and this time I met another person,Mayank as well. He told me that the device got blocked and you'll again have to go to service center. I dont know what the hell is this. Now this person Mayank doesn't even answer my calls. I am finally writing to you and wanted to get some help in resolving this isue. I also wanted to file a legal case aginst Tata, Service Center and Trishala Marketing. I have been going through a harassing and traumatic situation for more than 2 months and its just because of tata and its worst service. I have all the proofs and we can even get the call and complaint details from various resources.

My number is [protected]

Tata Photon Plus — Worst Customer service

Hi,

I had a postpaid tata photon plus connection which i bought in bangalore, Karnataka 1.5 year back. i moved to chennai, tamilnadu after that. 8 months back i changed my connection from postpaid to prepaid in chennai tamilnadu. it got converted based on my request.

But after one month it is disabled due to the documents are not received. still it shows the same status and am not able to use the photon plus connection for past 8 months.

In the mean time i have given my documents again for 3 times in 3 different tata indicom stores in Chennai (based on the customer care executive told ) still the issue is not resolved.

Now if i call the customer care and tell all this stories they heard everything completely and disconnect the call, Stupid Customer care executives they are not working for the money they are getting, instead of this they can do something else .

Am tired on calling customer care, and submitting documents again and again. i want to get the resolution for this ASAP. Else return back my money and take the tata photon plus device. ill go ahead with the good customer friendly service.

Now they are telling (not the customer care, in the tata indicom store) we can't submit a document for connection which is bought in bangalore. Then tell me the why did you accepted the migration document only in chennai. If you would have not accepted then there is a genuine reason you can now say that you wont accept the document here.

Am thinking of going to a legal adviser to file a case against them. Also in my company i have 25+ tata photon plus connection thinking to disconnect all.

Are the Tata indicom is mad to say that we'll accept the migration document (migration + the ID proof) from any where india. but again you have to submit the ID proof in the place where you bought the connection. Don't you think it is stupid.

Latest online complaint number - 265610 My tata photon plus number is [protected].

Ah,
This is the default answer from Tata Indicom (The worst customer service). I had already mentioned that i submitted the documents 3 times near to my tata indicom outlet (useless outlets). Again the same answer very funny and irresponsible answer (again proving the same worst customer service). i'll definitely sue Tata indicom Employees for this irresponsible work. they are not ashamed to get salary without satisfying the customer.

Tata Photon Plus — Device not working for the past 1.5 month

This is with reference to the complaint no. given through call center. The docket no. for the same is[protected].
I have taken a post paid TATA photon connection no.[protected] in hyderabad and now for the past 1.5 month when I am trying to use the device in Noida, it is not working. I spoke to customer care dozen of times but every time I hear that there is a problem with the network in that area and the same will resolved at the earliest. But till date it is not resolved and I am unable to use the device.
If this is the case then why should I pay the monthly bill when I am not using the service. It is a long time since the issue is pending, get this resolve at the earliest.
The complaint no. for the online complaint is 267173.
Please provide the resolution at the earliest on [protected].

Dear Team,

Sorry to say, no one tried to contact me. I tried to reach you through customer care but there was no proper response. Issue is pending since long and I would have to escalate more further.

Tata Photon — Tata Photon - Worst Customer Service

After a prolonged stress caused by using tata photon data card, I would like to bring this to your notice that I've never come across an organization who can provide worst customer service than Tata. I am using a Photon connection ([protected]) which has given me a lot of trouble right from the 1st day. I lost around Rs. 6000 and dont know how much peace of mind. This time again there is a serious issue which has not been looked into properly by your technical teams. The issue is related to data dedcution on my prepaid connection. For the past 1 week, there is a loss of more than 10GB data on my card which I never used. I never even plugged the device but still the data has been deducted. I know you'll think that how can it be possible but I am not lying. There is some serious technical issue which your team is not able to detect and like every time they are blaming me for the usage. I am not a poor person who will write so many emails unnecessarily for something that I've not done. Had I used the data I would've never asked for your support which again is a big stress to take on.

I am challenging your services and capability of your teams for this particular issue and would like to give you my data card for 2-3 days for observation. You'll come to know that even though the card is not plugged in data gets deducted.

I request your immediate attention here and look for an express resolution for this. I hope you give me my data back which was unnecessarily deducted.

In case, you are also not capable of gettign into the details and find and resolution, do let me know. So that I could find another way or may be file a case in consumer court and if required give this news to press so that many new consumers will become aware of your real face.

To every one who is reading this complaint, never ever buy a tata connection otherwise you'll end up following up for service and your Blood pressures will definitely rise.

Just because you say that the issue has been resolved, it doesnt happen. The issue is very much there and you do not have any proofs to show me. I would advise you not to talk about usage logs because those are clearly showing a technical error. I would suggest you to check my card's MEID no (A00000204E0AB), pESN no (80D5FC47 and S/N (8QA4CB10C0609083) because it might happen that one of these numbers have been used some where else. I could be confident on this as the device I am using is not the one that I bought but it was given to me as a replacement.

Dont show your incapability by saying that the issue has been resolved. You always does this and I know your tricks to hide your face. Give me some tangible proofs if you have otherwise accept your mistake. I am sure this could be a good article for any magazines to show your real face. I would post this to news channels also.

Let me challenge you here and ask one question. If you are so confident on your words that te data has been correctly deducted, then show me the proofs. Give me the details of downloading source, what kind of content was downloaded, ip address of thw website browsed. If you are right then you wont have any issues in giving me these details otherwise the world has already started doubting your credibility in the market.

This is really ridiculous, a company that claims to provide a customer service that is high speed n bla bla bla..is doing such a kind of cheating that will only bring shame to their company's name..

Even my advice to all,

"NEVER EVER BUY TATA PHOTON.."

Tata Photon Plus — Device not working for the past 7 Months and Mental Harrasment from the Company

This is with reference to the complaint no. given through call center. The docket no. for the same is[protected],[protected].
I have taken a post paid TATA photon connection no.[protected] in hyderabad and now for the past 7 months when I am trying to use the device in Noida, it is not working. I spoke to customer care dozen of times but every time I hear that there is a problem with the network in that area and the same will resolved at the earliest. But till date it is not resolved and I am unable to use the device.
If this is the case then why should I pay the monthly bill when I am not using the service. It is a long time since the issue is pending, get this resolve at the earliest.
The complaint no. for the online complaint is 267173.
Today also I received a call from the customer care for clearing my dues. Ms. Deepa spoke to me regarding this and the way she was talking to me was so rude as if I have done some crime. Firstly they should know how to talk to the customers and secondly they should understand the whole issue. I clearly told them that first resolve the network issue that I am facing and activate my device, then only I will clear all the dues.
Please provide the resolution at the earliest on [protected].

Network Issue

Complaint #[protected]

BTW Please check the case notes in the ticket number[protected] which will tell the full story and the voice recording of my conversations with the Tata Telecommuncations call center agents. STOIC is the definition of call center employee from Tata telecomuncations.

Rangarajan

Dear Customer care from Tata Indicom,

My last conversation with your call center is one week old. If this is what you call as "Expressly working" then Government departments are better than yourselves. I am there in Bangalore for the past 4 days and nobody has come for verification from your team, please remember I have given my full itenarary to your call center not once but 3 times.

Still you are "expressly working" on my complaint giving top preferance then I pity other ordinary complaints which are given least priority.

I WANT A REBATE IN THE RENTAL FOR I HAVEN'T ACCESSED NET FOR MORE THAN 4 DAYS IN ALL. ALMOST MY NEXT BILLING CYCLE HAS COME AND IF YOU ASK ME TO PAY THE WHOLE RENTAL I WILL NOT PAY AND I WOULD REQUEST YOU TO ANNUL THE CONNECTION.

Please look at the below mail from Tata Photon customer care asking me to submit address and id proof "ONCE AGAIN". My question is - will any service provider activate(even temporarily) without these documents or the Tata Photon plus store representative is foolish enough to accept and grant me a Rs. 100/- scratch card for an existing device I hold without bothering to check my credentials? Abosolutely Ridiculous and Ludicruous.

Rangarajan

Dear Mr. Rangarajan,

Greetings from Tata Indicom!

This is with reference to your email dated 24-May-2011 regarding your TATA Indicom number [protected].

We regret for the delay in attending your request.

As per your mail, we would like to inform you that your request for restoring the line is under concerned departement. We shall revert to you shortly.

For any assistance please feel free to call us at 121 for Postpaid and 12524 for Prepaid, to reach to our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected] and [protected] for prepaid customers.

Our Photon customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms.Mythri Rao on [protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

For faster & better processing of your requests you can also register & manage your account at www.tataindicom.com.

Assuring you the best of our services at all times.

Thanks and Regards,

HariPriya.P,
Manager,
Customer Care-Karnataka,
Tata Teleservices Limited,
[protected].





-----Original Message-----
From: [protected]@yahoo.com
Sent:[protected]:15:15.0
To : customer.[protected]@tatatel.co.in
Cc: null
Subject: Re: Complaint Raised~~M4344245
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


My Dear Gentlemen,

You have to do better than this. I have submitted my driving license which has
my photo and address proof (two copies) on the day I took this connection to
your Tata Indicom store representative.


Please note that my acccount has been deactivated NOT BECAUSE OF LACK OF
ADDRESS PROOF, BUT YOUR VERIFICATION TEAM HAS NOT BEEN ABLE TO CONTACT ME AT MY
BANGALORE RESIDENCE BECAUSE I WAS OUT OF STATION FOR A FORTNIGHT.

Get your facts right - This shows you are working blindly.

Regards,

Rangarajan





________________________________
From: "customer.[protected]@tatatel.co.in" <customer.[protected]@tatatel.co.in>
To: [protected]@yahoo.com
Sent: Mon, 23 May, 2011 8:14:29 PM
Subject: Complaint Raised~~M4326840


Dear Mr. Rangarajan,

Greetings from Tata Indicom!

This is with reference to your iSolve Complaint No: 289163 dated 21-May-11,
regarding your TATA Indicom account number [protected].


We regret for the delay in replying to your email and inconvenience caused to
you due to the same.

As per your email, we request you to revert us with a copy of valid proof of
address documents such as:

Driving License or
Passport or
Nationalized bank book etc., which will initiate us to activate your account
accordingly.

I was not provided any request no. for safe custody by your customer care executive as the call regarding safe custody was not initiated by me but rather from him.

Prior to that, I was provided a request no. for deactivation when I called for ending the service. I did not keep the request no. for deactivation assuming it to be settled case.

I request you to check your call records (instead of request no.s) with reference to my tata photon plus no. ie [protected], for the past two months. I am sure your CRM service would have that log.

I suspect in present case I am suffering because of sloppy follow up action from your executive (not providing request no. and not taking the agreed action). It would have been helpful had I kept with me the name of the caller from customer support, but considering very prompt and good service in the past I didn't expect any untoward incident of this sort.

Hope you find the relevant logs and take necessary action.

PS: If it of any help I can provide you my number on which your customer service called and agreed to put my tata photon on safe custody. I was called on this number : [protected].

Could you please mention Tata Indicom office in or near Rohini area of Delhi.

And is it possible to apply for cancellation or safe custody without resolution of this complaint?

Thanks

I wasn't able to get update on the action taken on my complaint...kindly specify the steps taken to resolve my complaint on THIS FORUM itself so that I am able to decide on what to do from my side.

I received the following message yesterday...

Kindly specify what resolution is finalized for my complaint.

"Dear Mr/Ms JATIN,

Greetings from Tata Indicom!

Thank you for using our services.

We would like to inform you that your complaint vide docket number[protected] has been closed on 07-JUN-11

Hope you are satisfied with the resolution provided

For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected]

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

Thanks and Regards,
Team, Tata Indicom"

I would make it clear to you that I wasn't contacted by your concerned department.

I emphatically say to you that I would like to have a record of what your concerned department has done or is doing to resolve the complaint and for that telephonic conversation is inappropriate. The whole point of this complaint is that I believed your customer support and one month later I realize that the said action wasn't taken.

I haven't used the device since the day customer support informed me that they've put it under "safe custody", which I asked them to do only after repeated requests from them not to discontinue the service. Now I am receiving bills for the service I am not using and had requested to stop. You may check my account usage summary to verify that.

I agreed to put the device under safe custody and not totally discontinue the service only because I found the service satisfactory and I might have gotten back to use it when I required mobile internet. But this precedent is seriously injuring your image and has simply left me in disbelief at the ignorance that is being shown here.

Finally, I would request you one last time that simply mail whatever action you've taken against my request and whether you've recovered the call records against my request for discontinuation of service and subsequently changing it to safe custody. As said earlier, I'd like to receive a response here or at my personal mail and wouldn't use telephonic medium for its resolution.

Hi, i bought a Photon Plus Connection on Dec 19, they didnt inform me about the verification of my connection,nobody called me for verification, they blamed me that i didnt answer the call,when we asked for explanation they started arguing.

NOT YET ACTIVATED FROM PAST 1 WEAK

Hi,

This is Madhu Babu, I have taken TATA Photon Puls on 16th April, 2011.

My Receipt No.: 9785

My TATA Photon Plus No. : [protected]

It was activated on 19th April, 2011. Again it deactivated on 25th April, 2011 because who came for verification, he saw my device even though he was written as TATA Photon Whiz. Still today my problem is not solved.
I have contacted with "Subhash Sonawane" (subhash.[protected]@vriti-interactive.com) on that day only, but still he is not responding on my mail or in call.

I HAD PURCHASED 2 TATA PHOTON CONNECTIONS ON 1ST JULY 2011 FROM ( MANISH - HIS PHONE NO. - [protected] ) FROM FARIDABAD , AS PER THE CO. POLICY IT WAS FREE FOR 100 MIN. AFTER THAT IT GOT DEACTIVATED ON 4TH JULY 2011 AND SAME DAY I LODGED THE COMPLAINT AND SINCE THEN I HAVE BEEN TOLD IT WILL BE ACTIVATED WITHIN 2 DAYS NOW TODAY IS 8TH JULY AND IT IS NOT ACTIVATED TILL NOW, AND THIS STUPID PERSON MANISH SAID THAT PL. DON'T MAKE MY COMPLAINT OTHERWISE I WILL LOOSE MY JOB AND HE IS JUST HARRASSING ME EVERYDAY BY SAYING IT WILL ACTIVATED TODAY EVERYDAY HE IS MAKING FALSE COMMITMENTS. I DON'T EXPECT THIS FROM SUCH A BIG COMPANY LIKE TATA, PL. LOOK INTO THE MATTER AND DO THE NEEDFUL URGENLY.

NOT YET ACTIVATED FROM PAST 15 DAYS

I Have purchased a tata photon product on[protected], an executive came to my room took documents, money and gave the product and said it will be activated in 2 days but still it is not active and their executives not even lifting calls i think i got cheated

I Have purchased a tata photon product on[protected], an executive came to my room took documents, money and gave the product and said it will be activated in 2 days but still it is not active and their executives not even lifting calls i think i got cheated

I Have purchased a tata photon product on[protected], with MEID:A10000234AECA0 an executive came to my room took documents, money and gave the product and said it will be activated in 2 days but still it is not active and their executives not even lifting calls i think i got cheated.

Hello Tata Indicom!

your solving date was 16th. May i know what is happening. Are you people making money by selling this dabba card to customer. Give me my card money back. Fed up with your worst service.

i am from gurdaspur no [protected] upload andf download speed is zerero

i am from jagadhri (haryana) my upload and download speed is very very very low

I AM A COSTEMER OF tataphotonwhiz LAST TWO & THREE MONTHS, ACTUALLY WIRLESS IS NOT TAKE SPEED FOR SERCH. IT WILL TAKE MORE TIME, MY PLAN IS 699, BUT THEIR IS NO BENIFITS TO UNLIMITED DOWN LOAD, TO TAKE MORE TIME (i.e- 153.6 kbps only) . SO I REQUESTED TO INCREASE THE SPEED FOR MY FUTURE FUCTION PLEASE.>>>>>i

Respected sir,
This letter is to bring to your notice that TATA Photon Whiz is not showing speed as promised. Due to which i am compelled to cancel your product. But i wanted to know what is the minimum period of time i have to wait to cancel this product. I have been using this product for about three months now. Please let me know as early as possible.

Thankyou

It's so fast that i have to wait only about 1 hour to download 2-4mb file and sometimes the speed will decline after 15 mins or less untill the download speed is 0.00kbps
Thank you Photon whiz.

Hi Guys..
The TATA names have trust&quality.Truely i 'm saying all TATA products are good, Except this photon whiz..But this TATA PHOTON WHIZ is not satisfied the customers. I 'm getting only download speed upto 6Kbps only.
Tariff also get highest amount for this worst service. I contacted to Tech lead, Customercare everything.But There is no proper response.So my ADVICE is Don't go for Photon Whiz.It's a worst, poor product.

I am using tata photon whiz from last one week but speed is not much, I want to speed upto 3.00mbps
can it is possible.pls. sir hel me.

i have purchased tata photon whiz no. is [protected]. i am sorry to say i am very much depressed from its performance.its speed is very slow 24 hours and it is breaking in between of any work. its speed fluctuate and so i cant do any work because it is going out of order any time. plz help me. i will be greatful to you. thanks

my tata photon whiz speed is very slow ple help me

i hope you will definately think about complaints what you got and i dont understand for photon+ you provides good speed and service so why not for photon whiz you can charge for that people will definately pay extra money for speed and service please think about that othervise you will loose you customers...!

I am a customer of TATA Photon Witz bearing ID No.[protected] .During connection it is showing disconnected or unavailable from last 03 days though there is no payment due on my bill .Pl take care and also give one message in my new mob. no [protected] urgently.If possible send all the information and bill details with this new phone no pls...
thanks and wish apositive approch quickly.

my tata photon is not open gmail, facebook yahoomail, orkut not sign in plea activeted. is not activeted in few days is conection change another internet.

Please download TCP optimiser for free and run it as administrtor .Set the maximum speed to 192Kb and restart your system.

Hi,
I am Vikram my Whiz number is [protected] it not take speed. It&#039;s real speed is 115.2 kbps but its not take speed. Please i request you Do something and the speed of tata photon plus and whiz is same but plus is takes more speed then whiz Why!...

Please yr do something...

Please yr do something...

Hello,

Technical team had called and asked me to do some system settings changes, which I did and I was thinking that it would get sorted out,

BUT STILL THE SAME, Please check the below speed test result, there is no improvement, at this century no one will use this speed, this is like 17th century speed.

Download Speed shows approx 0.05mbps to 0.48mbps
Upload Speed shows approx 0.02mbps to 0.08mbps

http://www.speedtest.net/result/[protected].png
http://www.speedtest.net/result/[protected].png

I would request you to cancel my connection and confirm the same, as I do not have time, patience and money to followup or chase you guys on the issue, let us close this matter ASAP.



Thanks and Regards
Kiran

One of the person visited my office to check the connection and the person also felt that internet is very slow, hence he took some samples and also filled up some form, ,

Persone mentioned that he has sent all those detail to technical team, who will be responding in 4-5 days, ,

After couple of days, I called customer care to check the status, they told me that connection de-activated due to address validation,

I felt its good that they have de-activated the connection and hence I have raised the cancellation request vide number:[protected],

I never, ever use this tata photon connection, while selling they will sell with lot of promises, but when it comes to actual, , all the promises will be 0%

Please NOTE: I am not at all using Tata Photon device and I should not get any bills or calls from them, (Device was just used couple of days)

Thanks and Regards
Kiran

Also to Add, , when I called customer care for cancelling the above request,

I had to explain the histroy of this connection to several people, after earing everything, , then again they will say, we are not the people to cancel and they will ask me to call some other number or they will transfer to some other person, , which very useless or shamefull service provided,

I had spoke more than 30 min to get the above request number.

Thanks and Regards
Kiran

Erecharge - Tata Photon Plus: [protected], Recharged For Rs. 650/- On 25th August, Via Net Banking, Bank Of Baroda, Transaction Id - S82868422, But My Balance Still Zero

I have done an online recharge for my tata photon plus using SBI net banking, three days before. The money is not credited in my tata photon till now...

I have already confirmed from bank regarding this transaction and the amount is debited from my bank account in the credit if "Online Recharge Services", Bank transaction number is == 74568221122150013330227 and approval no is --886675. There are no additional information bank has on this.