Tata Photon Complaints & Reviews

I have been facing problems in my tata photon plus connection since almost a month now. I have send emails alot of times to the nodal officer of tata telecommunication as well but there has been no solution provided to me. I am being charged with full month internet access fees whereas I am unable to use internet everyday and their is connection error most of the times. I put up in pushp vihar. the speed promised is around 3.1 MBps but its...

i a m moh.imran i.mansuri belong to [protected] of tata photon whiz.
using connection since 1 years.las 2/3 months connectivity problem occured that very low speed.
i complainted again and again.but result nothing.

3/4 times engineer visited but not resolved my problem and for the last time the engineer said me the problem i cant resolve that satelite problem.
last two bill i paid up even not used rightly.....

Sir,
I have the connection of tata photon whiz of internet sevice. The sevice of the company is falty and very poor. I am not getting the speed of internet which is given by the company at the time of saleing the connection. We can not use the service and paying bills 400 rs every month. Last four month i stopped the payment of the bills. Company cut the connection and requesting the payment. I paid my outstanding bills on 23rd may...

Hi,
Myself Dilip Das Photon no :[protected] i am using since 2months. i am very very upset this internet speed. i had complaint to customer care center the had register my complaint IT guys came my home delete cookie and install again this photon at this time its showing 700kbps after 10 minute i am facing same issue. i had again complaint this and customer center IT guys told me there are issue in device i will change your device after...

my self mohit sharma i work as an asstt. administrative officer in delhi sectriate , 1yrs ago i get a connnection of tata photon whiz from a dealer ankit agencies bulandshahr i was use the internet service about 4-5 month with the proper time to time bill payment. and after that successfully disconnect the service then after 3-4 month ago i recieve a call fron court of delhi your bill paymennt is pending 2117.00 ..and you have to option...

Hi,

This is regaring the wrong billing for the Tata Photon service.

We had been using the tata Photon service for a few months and then we terminated the service as it was not providing proper coverage and we switched to some other service provider.

However in FEB-2011 we raised the request of its reactivation, But we were not able to use it due to some technical issue . We contact the retailer...

I recently bought a photon+ prepaid device and I am trying to register it at www.tataindicom.com but couldn't do this, i have tried all the browsers IE, Mozila, Gchrome which i have. If i use New User option to register my number it says that You are already registered with Tata Indicom. Please use Forgot Password link to retrive your password and login to avail the facilities. But when i use forgot password option it says that Tata...

HI
I am using TATA Photon Plus since DEC,2010.i have never satisfied with the product and recharge tariffs that has planed for our prepaid account.They are deducting high rate of Money for browsing which is minimal for other data card companies,Your Browsing rate is more then that of Downloading rate,

Reasons For complain:
1.Speed is very very low.
2.Tariff plans for recharge are very old and expensive.br...

I have purchased Tata Photon Plus for which they claim a speed upto 3.1 mbps but i hardly ever got of speed more than 100 KBPS. Such a huge variation!!! I can understand speed does depend upon several things but 3.1 mbps to not even 100 kbps(mostly it is 50-60kbps). It is a clear cut case of wrong claims and false advertisement. Does making a complain here does improve things? Lets hope for the best!...

since 1 yr i am getting continous threatning call from tata photon recovery agents....some one vinay sharma calling me from diffrent number like[protected]/32645356.telling that he is from tis hazari court...information officer.how these people harassing general public by using such big name....this is totally illegal.tata photon or any company doing this kind of illegal things should be punished very badly....

Hi
I am Abhishek My Photon Number is [protected] and the Walky number is [protected].
Account Numer[protected]
I took this connection some 3-4 months back and had chosen it over MTS and Reliance.
I was made to understand that it was an unlimited Download at 799 and I had opted for the combo offer along with the Delta Walky.
1). From the Day one, I had issue with the Delta Walky set , where they have provide...

I have 2 tata photon plus connection. Both the devices are not working at present. 1 device (Olive Device) was repaired from the authorized service center but the old number was not activated on the new device which was repaired. And the 2nd device (Huawei Device) which I purchased on 4th may 2011, it got damaged internally on 6th of may 2011 that means within 3 days the device stopped working. This shows the quality of product tata tele...

I had a Tata Photon plus from Jan 2010 at Chennai whose number is [protected]. I had shifted my base to Bangalore where I have a permanent address(own house). I closed down the above connection and as per the suggestion from Tata Photon Plus I had taken a new number [protected] by paying Rs. 100/- and using the same Tata Photon Plus device.

The device serial number sticker was taken from the box and affixed in the application...

hello i am akshay aggarwal from delhi.
i have a problem with my tata photon plus..

i bought a tata photon plus device in 28 march 2011..
tata promised that it will provide up to 3.1 MBPS speed of my tata photon plus prepaid but i am getting only 921 KBPS speed of it.
i contacted from tata care but there is no response from the tata.

now what am i do?
thanks
my email id is [protected]@gmail.com....

More than a month back I called customer care to deactivate my tata photon plus (no [protected]), a request no. was provided for that. Later they called back for feedback and suggested to put the account in "safe custody" for three months instead of completely deactivating the account. Alongside, they said that the safe custody period could be further extended in case the device is not required for use. In the safe custody period,...

on 13/5/2011 purchased one tata photon plus No. [protected] from Spice Retail Limited shop, Sector-15 mkt, Faridabad vide Bill No.313 and I was told within one hour it will get activated, but it is not yet activated. Now I was told within 2 hours it will be activated....

I have taken a new connection, its not even a month. First they created problem while giving a internet connection after a day. After that no speed while browsing forget about download. Can't watch a small video without buffering. Damm slow and customer care sucks. 'We are sorry for your inconvience' they don't know anything more than this. Till today i have not got any response from technical department.
br...

Hi Dear, Sir / Madam ,
I am Manit Satish Kulkarni from Roha-Raigad I have brought Tata Photon Whiz on 21st april 2011 from Om Enterprises,Roha my number is [protected] when i ask to dealer he told me that max speed will be 153 kbps but it never gets to me ! it is always fluctuate between 0 - 15kbps max. when i tried to customer care no.[protected] for coplaint it goes to Tata Photon+ and they give me [protected] it goes to Tata Indicom...

I purchased Tata Photon+ recently and activated just yesterday ie., 11.05.2011, with the number [protected], from the time I activated from that time Internet Speed is not moving more than 10kbps, where as it was promised that I will get 3.1 MBps speed till 5 GB and than later it will come down to 128 kbps, which is very different now,,

I have raised the compliant request with Tata Photon with the Request number (SR:198) reference...

On 2nd May 2011 I have recharged online my tata photon plus account ([protected]) for Rs 450. My bank account got debited but I haven;t got any balance in my tata photon account.
Following are the details of transaction:

Customer Details
Mobile Number [protected]
Recharge Amount(Rs) 450
Talk Time(Rs) 0
Transaction ID I[protected]
74568221122150013330227
Transaction Status...