[Resolved]  Tata Photon — Speed problem since day one of activation - Photon Max Wi-Fi

Address:Pune, Maharashtra

Hello, I've taken Tata Photon Max Wifi connection @ Magarpatta City, Pune. The same has been activated on 10th March. But since the day of the activation, the speed has been damn slow. I've raised a complaint on the first day itself i.e. on 10th March with SR#[protected]. But this has been closed today, 14th March with out rectifying and stating that many people have been facing this issue at this location and there is no tentitive date when this problem would get resolved. Since I have taken 11GB plan, I need to pay Rs 1200 every month though the problem is not solved since day one of activation. Why should I pay for what I'm unable to use since you people have not provided me a room to use this. My Photon# [protected] My Contact# [protected] Email ID# [protected]@yahoo.co.in
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Aug 14, 2020
Complaint marked as Resolved 
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It's been more than 4 days this complaint is lodged. Not even a single response received so far.
It's been a week you responded on the complaint that was posted on 14th March 2014. But though you ensured of a sooner resolution, the problem is still not yet resolved.
Dear Customer,

As per our discussion over the call, regarding slow speed, we would like to inform you that as per your complaint vide docket number[protected], our concerned team spoke with you and informed that you are facing slow speed due to high utilization, new site planned.

Please be informed that your complaint for slow speed has been put before the concerned team and you would receive a call shortly.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.
Any update on the new site planned @ Magarpatta City, Pune for the above mentioned slow connectivity. I've paid 2 months(1200 per month) rent without providing even 256 KBPS with Photon Max WI-Fi. How long more will the new site take to get into operation.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Hello,

I don't know why you people just mention common statement as we received the complaint and will ensure it is resolved soon when you don't really don't do so.
Even after waiting for 7 months almost, there is no progress on your network. The worst network ever. Network is damn slow and it never connects to Max Wi-Fi even in the most popular place in Pune (Magarpatta).

Regards
Midhun

very low speed

My Photon Number: [protected]

sabse jayda speed ke jhuthe dawe karne wale tata photo ki sabse bekar speed hai aur sabse expensive hai boht pachtawa hua hai tata photo lekar

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