[Resolved]  Tata Sky — address change in tata sky not allowed

Address:Tata Sky, Gandhinagar, Gujarat, 382421
Website:www.tatasky.com

Subscription id:[protected]

I have shifted my home from pune to gujarat. I have reinstall tata sky by own but tata sky is asking me to do reinstallation again with tata sky service only and pay 300rs charges. Otherwise they denied to change my address details for any further complaints.

I have subscribed zee tv channel but not able see it and they denied to visit because my address is changed and i have not paid 300rs

Please change my address as mentioned below:
B104, prathna greens, beside pramukh aura, near sargasan circle, gandhinagar 382421, gujarat, india

Please help me to resolve it asap.
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Oct 15, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised your concern and we assure you that it will be resolved promptly.
Verified Support
Sep 11, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Set top box not working. No light coming up. All settings checked
Tata Sky Customer Care's response, Sep 11, 2019
Verified Support
Hi, we are here to assist you. Please share us your RMN/ Subs ID for further assistance.
I came back from work today and when i switched it on, I am getting a blank screen with this message - 'The set top box needs to be paired. Contact the customer care if the problem persists.'
Tata Sky Customer Care's response, Sep 11, 2019
Verified Support
Hi, that's not how it should have been. Please share us your RMN/Subscriber ID, we will help you further.
Please resolve this problem as soon as possible i have missed the first match worl cup.
Tata Sky Customer Care's response, Sep 11, 2019
Verified Support
Hi, we are here to assist you. Please share us your RMN/ Subs ID and elaborate your concern for further assistance.

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