Tata Sky Complaints & Reviews

Dear sir,
I am a premium customer of tata sky from last 8-9 years. All these years i have been paying them handsome amount to provide services to me. But when i needed the services while i was shifting to my new house, i requested them to shift the connection. They said it will be done within 3 days. The engineer came to my old house, deinstall the cable and dish and then came to my new house to check for the wiring and installation in the evening and assure me of installing the next day. That was 13 aug, but he didnt came for another 2 days and his phone was also no reply. The 3 days time taken was over and when i call the call center people, they said it will take another 1 day. I said i want in 3 days time only and registered a complian also. Till today 19 aug, there is no call and action taken by them.

I request you to take serious action against them.

My tata sky id:- [protected]
My request no : 1lyyy4bc
My complain no : 1m3611cn

Tata sky dth signal not received by settop box. My customer i d is [protected], bhavsinh b parmar and one year renewal charges paid. During last 20 days signal not received to settop box for paid chenals. I think it is due to rainy &clouded atmospear but now in clear atmospear it is not received and i can not viewing my paid chenals. Please resolved the fault on priority.

My rmn is [protected] yesterday i had made complaint for above subject and as given option to select timings for engineer visit i opted outfor 5 to 7 pm of todsy and wo#1mhgwgpt was issued. Nobody has turned out on given time. Today again i called around 8.20 at call centre and being told that visit is schduled for 27.08.2019. Is this much time needed to attend the complaint in india?
Kindly confirm when my problem will be resolved?

Had taken a yearly plan on dec2018. Now the account seems to be deactivated. When inquired with the customer service, they said due to some trai rule, they changed their plans. Since february they have changed this. Tatasky didn't notify the customer (Us) about this change. Since february they have been deducting 470 rs/- from our tatasky account without notifying us
And when the balance was over, they just deactivate the account. Rs 470/- per month taken without informing customer. All these months there were very few channels of malayalam. No hindi, english channel, no hd. Worst customer service

I am a tata sky dth service holder sub - id is [protected]. They added a channel with my pack (Tata sky verdict maths) with out inform me and deduct rs.300/- per month. When i knew that i called them at their toll free number on (11/08/19) and i told them to cancel this channel and refund my money. But they are misbehave with me. Please take necessary action

I would like to highlight an incidence with you that the best services provider tatasky have started cheating with there consumers,

I raised the complaint on 13th aug for being not able to receive signal and your service engineer visited and replaced the receiver and charged me rs 300,

But he could not find the exact issues on that day and same problem occurred again within a weeks time, again raised the same complaint. Engineer came and replaced a dist this time which was lying with me but again i got charges for rs.300/-

My only point is that i got charges twice for same issue because of incompetency of your service engineer, if he could have identified the issues then i would not have to call tatasky again,

Dont you think this is unfair for an customer???

Very honestly it is a harassment for candid consumers of tatasky and very shameful for the repent company like tata,

Hoping your intervention and reversal of second time charge of rs.300 immediately,

Hi, my mobile number regsitered [protected]. I have issues for the oast three days that when i am selecting a channel black screen appears. There is no weather msg or recharge msg. I tried refreshing, off on set box still the same. Only one channel is working fine "vijay super" others are all black screen. Please check this asap

I have requested it many times to local vendor but he just keeps saying will come tomorrow and doesnt come at all.
I am unable to cancel the binge subscription online.
None of the numbers provided for mumbai & maharashtra work.
Fees for binge is unnecessarily getting cut from my account and it feels like harassment.
Kindly cancel my binge subscription and if possible refund me money cut for my binge connection.

I received a fake call from tata sky on 22 of aug 2019 the day i purchased new connection asking me to to tell the opt for free music tata sky app for 1 month. When i told them the otp they deducted rs 30 from from account [protected]. I have referred this to tata sky cst care but they had taken no action in this. This has not just happened me to but to other known people who purchased tata sky connection that they received a similar call. Help me put an end to this.

I use tata sky set up box hd. It is showing wrong card insert in set up box pairing error. There is a blank screen with the message saying inserted card is wrong card for this set up box. And i haven't used it though.. I tried reinsert it after wiping it with muslin cloth but still. It is not working. Now why it is happening and what's the solution about it. Let me know asap.

Dear sir,
This is vasant shete from thakur complex kandivali, my account no is [protected].
Sir, from yesterday, our tatasky tv channel signal is not available, we called customer care so many times but till the time, no any technician or your engineer is visited yet.
It is humbly request you to please send your engineer to resolve the problem.
Thanks

I applied for tata sky hd box new connection. A woman has demanded a bribe of rs 200 for installation over the phone from the local technician department, while tata sky installation is completely free. I filed a complaint with the customer care in this matter, but the customer care did not help me.
Again for the second time, the woman called and got a bribe to install tata sky new connection.
If you give 200 for the installation on the phone, it will work immediately, if you do not give it, it will take more than 3-4 days. What is this!!!

I have been charges unnecessarily and upon asking I got to know that my multi tv is switched on without any notice.
Upon raising a request to swap and make my secondary box to make primary so that I can close my multi box, tata sky closed my request because there were 2 requests -
1. To swap
2. To cancel

I got a call to process 2 request and as per Tata sky execute when I raised a request that the process is to swap and then cancel else my running tv will get close. I made tata sky team aware on call when I received to process these request and he understood. I was content that it will get process but same time I got a message that my request is processed.

Just now when I cal and asked what’s the status then I got to know that the request is cancelled.

My money is being deducted on daily basis and there is no solution provided even after calling soo many times.

My questions to tatasky are as follows
1) why does your technician carry no icard of the company
2) why can't he give us an official bill to know how much we will be charged for the work done, what is the warranty of items changed
3) why is the set top box replaced
4) why is a repaired set top box placed and not a new one
5) why are small small cheatings done by such a big company

Dear team,

i was paid 2165/- to the your executive[protected] still now i didn't get installation nor amount refund .is this the way you people are giving service .

a worst experience with you team,

i was called to the tata sky customer care people but thus people are also not giving proper answer

Name :Raju Gitta
Mobile No-[protected]

I would like to state that i am a tata sky user and took new connection on 23 march2019. I am facing an issue for last few days which i want to share you.
I filed a complaint on 11 august to tata sky customer care not having an antenna signals, then on 12 august a technician came home and opened the jointer on the first arrival and said that it is spoiled and duplicate without checking it. Then he put that jointer in his box and ejected a new jointer and said that this one is original. He put it on and started teasing antenna for formality. After that he demanded money from us then we said that our set up box is running in the warranty period. He said that you must give the money otherwise we will deduct this amount from your tata sky account. Then he pressed a button of tata sky remote and went after taking secret information of our account. After that i spoke to tata sky customer care and made them aware of the whole situation and filed a complaint against tata sky service provider, on which immediate action was taken from tata sky.
On 12 august we received a call from tata sky service provider in the evening and said that why you registered our complaint and argued us. His name is mukesh (Mob no: [protected]). On the same day he changed our monthly pack of 160/ to 1200/ per month from his office computer/laptop by possessing the sense of revenge. I again filed a complaint with tata sky customer care against tata sky service provider on 12 august. Still no action will be taken against them. Teasing the customer accounts is an offence.
I request you to take strict action against that tata sky service provider and returned our deducted amount.
Regards
Sunita rani
Subscriber id: [protected]
Mob no: [protected]
District: bhiwani
State: haryana

I was connected the call to customer care today,.. And the call was received to "amer", he was not able to solve my concern... So i told him to transfer the call to senior... After that the call was transfered to mr. Alok kumar and he is from jamshedpur or jharkhand... He listned my concern... And after all the conversations he cut my call... Unrespectively... I need to escalate this call... And i want a call back from you people with in 24 hrs...

I have booked online tata sky on 29 jul 19.. On 30 th mr sanjit mitra. Vendor.. Mob no [protected].. Has come and set up antina and fly away taking rs 3000.. Saying your setup box is wrong and provide tmrow.. Stiill after 20 days... Lots of complain done.. Neither get money not box.. My subs i'd [protected].. Pl aware such tata sky cheater..
R k suman.. Siliguri

I am not able to view the channels since 4 days and i have been following up with your team for a visit of technician. Set box is not receiving the signals, till now no one has called to check the address or visit. And i have been receiving false commitments that technician will call in next 1 hrs so.

I am extremely disappointed with the service, if you really care about the customer service then this is not the way your team will respond.

I have been using the tata sky service since last 8 years, but such pathetic revert i haven't witnessed till now.

When I started my STB amessage is on the screen that updating software. After that it will stop at 69 percent.than I switch off the STB and again start it in this case it will work. Everyday I receive this message.
One more thing is that between the program STB will silent for few seconds and after that it will resume.