Tata Sky Complaints & Reviews

Tata sky does not activate annual pack against the balance inspite of having huge balance in account. They demand extra full annual amounts and your existing balance however big amount it may be, becomes their interest free deposit for one whole year.
This is clear extortion of money by the company.
My Tatasky id- [protected].

Tata sky distributor aka unisyn enterprises approached me with an offer to install tata sky at my premises along with a firestick. I have made a payment of 2100 via debit card.
There is no response from the company. I am uploading the receipt along with.
Now i am not interested in installation of tata sky set top box any more.
I dont want to deal with frauds at all.
I want full refund.

I have a tata sky dth id no [protected] which was installed at my residence flat no 106, ivory court-3, essel tower, mg road, gurgaon 122001 (Haryana). On 9 sep 2019 i registered my request online for shifting above installation to my new (Present) address flat no. 401, ivory court-3, essel tower, mg road, gurgaon 122001 (Haryana) - i. E, same building/tower but a different floor, with effect from 14th sep 2019. I got a call on 9th sep evening that field technician would come on 10th sep for relocating which i requested to reschedule to 14th sep 2019 as i would take posession of the new apartment only with effect from 14th sep 2019. Instead of rescheduling the visit they cancelled the service request. As the technician did not come on 14th sep, i cntacted tata sky customer care (When i came to know of cancelation of the service request) and made a fresh request for shifting. On 15th sep (Sunday) two persons from tata sky came but informed us that they will do only the "de-installation" and "re-installation" will be done by another set of people. As the dth anetena was required to be shifted on the same building/roof top to another spot hardly 30/40 ft away, we requested the person (Mr mahender [protected]) to do the installation. He dismantled the antena but was unable to take out the cable as it was entangled with other cables and told us that fresh cable length of about 30 mtrs would be used costing @ rs 10 per meter, which was agreed. However he could not complete the job on sunday as the housing society did not allow drilling work on week ends. He therefore promised us to come back on monday, 16th morning but did not. Though we tried to reach him repeatedly on his mobile, the calls were not answered. I could speak to him this morning when he told me that he had his weekly off yesterday and therefore had told one of his colleagues to do the job (Which however was not done). He was evasive and told me that he would check with his office and inform the status. Later i also contacted tata sky customer care (Ms bhavna) and explained the whole turn of events and also expressed by complete dissatisfaction and anguish, who promised to escalate the complaint and it would be resolved within today. Tata sky has a big name and majority share of indian dth market but my experience is that they are backed by very poor field service and customer care. I therefore demand tata sky to pay back the dth charges debitted from my account from 14th sep till such time the "re-installation" is done to my satisfaction and confirmed by me.

I have very bad experience with tatasky and it's services. You will never get any help from them. They just keep charging you for unnecessary channels. It's website doesn't work even if you want to remove the channels it's doesn't get proceed and keep you charging. One of the beggar company and its employees.. Rude behaviour and not at all professionals. As my experience i got to know tata sky only takes the money from customers and give less and poor service... I will never go for this product again. Stain on indian companies

This is in reference to the complaint lodged with customer care of tata sky and the complaint no is 1ng1kntm. Subscriber id: [protected]

I installed the new connection on 10 september, the issue is when my dth was installed and firestick was provided, i was told, it's free. I wasn't informed, it had to be returned if i don't continue tata sky binge package. Why would i take a firestick from tata sky if tata sky binge is mandatory for lifetime. Won't i buy from amazon? And why correct information isn't being provided?

I had hopes from tata sky but seems it is also another money-minting company, trying to dupe customers.

Action should be taken against this for hiding facts while providing services.

Having paid a sum of rs.2259/- towards tatasky dish, stb and six month telecast subscription.in favour of m/s. Unisyn enterprises of quality solutions put ltd group india vide their receipt no.363092dated[12/9/19. After that tatasky installation done but only one month subscription given so he cheating for six month so pl refund my six month subscription amount. Why he given rs 2259 from for hd set top box.

As there is no response either from the dealer m/s. Unisyn enterprises, i request m/s. Tatasky to instruct m/s. Unisyn to refund my money immediately without any delay.

Thanking you,
Sunil [censored]ole

Subscriber i'd: [protected]
Above is my tata subscriber i'd and i'm getting the message as ' this is the wrong card for this set top box'
Please resolve this as quickly as possible.
I have been out of station for few months. May be that's the reason for this temporary dysfunction. But it should be rsolved quickly.
Please provide quick solution to this problem.

Dear sir,
I would like to intimate you that a complain was lodged on 8/9.08.2019 and rs150 was paid online from my axis bank card on9.08.2019 as per the advice of customer care department t over phone. My recharge date was 20.08.2019 so i made online payment of rs 407 on 13.08.2019 for 1 month and again rs 65 from my iob card as per accounts msg of tv i am surprised how your service department has disconnected my service on 12.09.2019. If tata managementcan cheat to a high court advocate in this way then wat general public will expect from the management. Please check your accounts date wise payment and restore my service failing which i will issue a legal notice we willlodge acomplain to consumer forum.

Regards
S s mohapatra
Custom id — [protected]
Mob — [protected]/[protected]
Address — abhishek apartment flat no 2 first floor sahidnagar odisha751007

Account id [protected]
It happened 2nd time in 2 months when 150 rupees were deducted from my account. It was said by helpdesk person on 8sep that no charge will be deducted, still after the visit 150 rs were deducted. Same thing happende in august too but after my follow up it was reimbursed. Please take the same action for this time too. My account has been deactivated too, please activate it too.

Rma - [protected]

I haven't recharge my Tata sky account for the past 2 months as I was out of station. When I recharge now after a gap of 2 months it is not working and now it display as this is the wrong card for this set up box (pairing error) whereas the account balance is sufficient. Hope you will solve my issue as soon as possible.

I have requested to relocate dth from tata sky on 9 the september. Till date there is no action regarding the installation of the same at the new address. I called number of times to tata sky customer care numbers. They are not even bothered about this upon repeatedly calling for the same.

The company representative always telling that your request will be taken within one hour and will be resolved in 8 hrs. But even after 6 days i. E. More than 100 hrs it is not taken cared.

One of the tatasky executive came to my house and explained the dual connection and multiple connection. And got impession from us and given a tatasky receipt after taking the andhra bank cheque for rs.4028 on dated 28.08.2019. Cheque was debited from my account. They have to come to installation with in 7 days from the date of the debit. Till date no one came to my house. I have given complaint at [protected]@tatasky.com but there is no response. Customer care people is saying that they are not responsible for connection and saying that we have to get the information from dealer only. Dealer is not at all responding. What is the solution to this.

.

Have tata sky hd+ box and i am customer from last 7 years. I was facing no signal issue for all hd +1 channels yesterdaly i raised an work order with tata sky for service to address the same

Post analysis, technician told me to replace the lnb as my dish had universal lnb instead of super lnb and this will cost 800 plus service charge rupees! I discussed with him that if this was the lnb which should have been for hd+ set-top box then why did they installed the other type of lnb earlier? Moreover such replacement shouldn't cost as the earlier one was not faulty/damaged. But all discussions went into vain and finally i had to shut down my other connection only then i was able to view my channels

My expectation is that since my earller lnb was working why i should pay for any modifications which these guys do
I was watching my channels comfortably and had no problem
Is it fair to charge us for their doing

Please take actions at the earliest and change the lnb so that i can view both the set top boxes else pay my money back for the extra set top box

Sir maine customber care bat krke 153 ka recharge karaya but ek bhi channel nhi chala fir maine channel ko miss call krke add kiya to jo add kiya vo channel chala aur baki nahi chala.
Plz sir iska kitna ka recharge karana hai kya krna parega plz bataye. Mujhe recharge karani hai. Sara paisa kat gya aur tv bnd ho gya hai
Plzz help me urgent
Registerd no. [protected], [protected]
Tata sky id-[protected]

I ordered new connection (Wo no#1ngy496s) yesterday. I clearly asked your customer executive many times earlier regarding the what i will get and how much i should pay also that i'm currently living in mdu ready building... So they told me that i will get whole hd package for 1652 including dish which i can use later... But today when person came for installation he said they will not give me dish... I asked if i'm paying for whole package why u are not giving me... Okk i[censored] dnt want to give, then reduce the dish price from final payment or else give me my dish antenna.. Tata sky said they will provide me dish... When i will move out from my flat.. So in order to get the dish antenna for which i have been charged i have to leave my house..
.. I asked why not now i[censored] are charging for it now and also why u told me earlier that i will get the dish also

Tata Sky has not completed DTH relocation installation since 28-Jul-2019 after continuous followup with customer care. It has collected Rs. 300 + 300 = 600 in cash towards installation. Also subscription since 28-Jul-2019 has been debited from my Tata Sky account. Installation needs to be corrected or refund of Rs. 600 to be given to me. Also subscription amount needs to be refunded as no TV signal.
WO# 1L4IF0QD DT. 27-Jul-2019
WO# 1MPEZ5FY DT. 27-Aug-2019

Hello: i'm unable to view any channels on tata sky. This has been happening very often nowadays. My subscriber id is: [protected]

I tried to register a complaint on tata sky toll free number[protected]. The operator/ representative was laughing at me... This is disgusting.

Furthermore, my tata sky balance is being deducted rapidly..

Tata sky service has deteriorated...

Please help!!

I am Rahul Ojha

I have paid Rs. 2300/ (with refund in amount 550 balance in Tata Sky)-amount to Unisyn Enterprises, Hyderabad for New connection Tata Sky installation regarding on dated: 16-Aug-2019 to V. Prasana Laxmi (Mob. No.[protected] & Office No. [protected]) & one another sales excutive from Unisyn Enterprises, Hyderabad at SGS & Associates, Bagicha Sunder Complex, Feelkhana, Hyderabad-500012 for Regional Pack of Hindi (HD Box) with Scheme of 1.Free Installation, 2. Free Amazon Stick - 3 month, 3. Free 1 month fees but no response till date. I am daily call 15 times to V. Prasana Laxmi but she did not pickup my call & cut my call. Second on dated P. Pallavi & 2 other girls from Unisyn Enterprises at my office on dated: 27-Aug-2019 give me same scheme, then I told to I have already new connection apply but didn't received. Ms. Pallavi (Mob. No.[protected] & Manager Mob. No.[protected]) told me you fill up new form & give her, I filled up new form & give to Ms. Pallavi. She told me she will give me new connection 3-4 working day but I am not received any connection from Unisyn Enterprises's person. So I want to refund my money other I will raise FIR against Unisym Enterprises & his team & go consumer court. I'm upload payment transfer details with fill up 2 times from.
One of your executives from unisyn enterprises company came to my work place on 27th aug, 2019 by name shiva prasad and ramesh . He has asked to pay the money through paytm to install the tata sky connection. I’ve paid the money to unisyn enterprises on the same day. Till now after one week also connection is not fixed at my home. After repeated calls from my end to him and team, he is not responding to my queries in right direction.
I request unisyn enterprises to refund my money

On 08.09.19. At 15:11hours i have lodged a request to send technician for problem of set up box connection and my request no. Is wo no# 1na73ak2 but till now no one is visited for that to complete the 48 hours only 02 hours remaining. I lodged a complaint to consumer court care about that. Further when i called to coustomer care he does not answere positively. Today is 10.09.19.

This is to bring to your notice that from 10th aug i am logging a complaint to relocate my dth connection but nobody has come up
Every-time then say please recharge when i recharge teh account nobody comes after several complaint on 24th i received a call from technical person that i will be there at 4.00 pm so i waited till 5 pm he didn't come up so i call him he said i have given other call and he cut the phone
It just disgusting that this type of approach getting from tata sky
Then i called mr mohammed he told to recharge then only we can proceed

Bipin m
[protected]