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Tata Sky Complaints & Reviews

2.1
Updated: Mar 26, 2026
Complaints 12316
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5114
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Tata Sky reviews & complaints page 13

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J
JyotsnaJoshi
from Pune, Maharashtra
Jun 22, 2022
Resolved
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I raised a complaint 21 june 2022 2:05 pm . The issue was there is no picture showing even after tata sky is connected. The customer care employee informed me that the technician will visit your home within 24 hours to resolve the issue.
24hours already over still no one visited to resolve the issue. I again called customer care on 3:46pm on 22 june 2022. They sais that they have raised some higher complaint and technician will visit within 2 hours. The technician still not visited nor contacted me for the issue.
I again called the customer care on 6:58pm and asked about update. The employee said that she will immediately arrange a technician to visit our house.
Its been 3 hours still no one has came to ojr home.
Please let me know when my issue will be resolved? How many times do I need to call tata play customer care to resolve my issue so that i can watch the tv peacefully?

Subscriber ID - [protected]
Jul 26, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2022
Tata Sky Customer Care's response
Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
Verified Support
Jun 23, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    Tanishq Juneja
    Jun 22, 2022
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    I don't receive my toy Scooter I order it 37 days ago please help me my zeetos also deducted from my earned zeetos
    Tata Sky customer support has been notified about the posted complaint.
    Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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      S
      Sahil Yakhmi
      Jun 20, 2022
      Resolved
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      Resolved

      I recharge my tataplay account via debit card. However, tataplay have saved my card details including my cvv number and there is no method of removing the card which even customer care can confirm. I want tataplay to remove my card details immediately from my account connected to the phone number [protected].
      Aug 6, 2022
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Jun 21, 2022
      Tata Sky Customer Care's response
      Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
      Verified Support
      Jun 26, 2022
      Tata Sky Customer Care's response
      We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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        U
        uzma arbab
        Jun 19, 2022
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        After sending Zeetos code to 56633 i am receiving service unavailable message instead of the participation message and the company despite many requests and complaint has not done anything about it yet, they always keep on extending date.
        Tata Sky customer support has been notified about the posted complaint.
        Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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          J
          Jiban74
          from Guwahati, Assam
          Jun 18, 2022
          Resolved
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          Resolved

          IOn 11 june I lodged complaint with tataplay regarding two remotes not working properly, both the remotes were under valid warranty. on 12 june technician arrived and replaced with new remotes and taken the old ones. on 13 june 22 my account debited with rs 400/- for two remotes though the remotes were under warranty. on 14 june my account deactivated. I told customer care they informed that their team will call me but their team gave miss call and never receive the call whenever I call back they never received.they hve done this two times. their call center representative cannot answer or solve the poblem but I am suffering the problem for last 7 days in spite of recharging my account. can I lodge complain with TRAI
          Jun 25, 2022
          Complaint marked as Resolved 
          on 23/6/22 tataplay ececutive called me and refunded the wrong deduction in my account.They apologise d for delay and inconvenience caused.Thanks consumer complaints forum.
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jun 19, 2022
          Tata Sky Customer Care's response
          Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
          Verified Support
          Jun 23, 2022
          Tata Sky Customer Care's response
          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
          Jun 25, 2022
          Updated by Jiban74
          my complaint resolved successfully on 23/6/22 after lodging several complaints and thanks to consumer complaints forum for the help.
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            T
            Tanishq Juneja
            Jun 18, 2022
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            I do not recived my toy scooter which I ordered from zeetos
            Tata Sky customer support has been notified about the posted complaint.
            Hi, allow us to help you out. Please share your Registered Mobile Number or subscriber ID for further assistance.
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              S
              Sunil Routray
              Jun 17, 2022
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              Dear Sir/Madam,

              I have transferred by mistake to an account which I only added wrongly. I request you to reverse this transaction so that I will be obliged.

              Name - SUNIL KUMAR ROUTARAY
              Transaction Reference Number[protected]
              Tata Sky customer support has been notified about the posted complaint.
              Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
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                S
                saravanan sara
                from Bengaluru, Karnataka
                Jun 17, 2022
                Resolved
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                Resolved

                N the Tata sky app, if we are making payment through a credit or debit card there is an option that saves the card for future uses. But once it is saved there is no option to remove those stored cards in the app or in the website. When I contacted the customer care service they themselves told that there is no option to remove any saved card and kept insisting me to contact the bank. It’s well within my rights to choose whether a card should be saved or not.
                As per the newer RBI Guidelines, no merchant has the right to store the card details of the customer.
                Jul 22, 2022
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Jun 17, 2022
                Tata Sky Customer Care's response
                Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
                Verified Support
                Jun 17, 2022
                Tata Sky Customer Care's response
                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                  N
                  Nadhiyaamohan
                  from Mhow, Madhya Pradesh
                  Jun 16, 2022
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                  Address: 46B Golf View Mhow

                  My Sub Id [protected] .My Tv not receiving signal from 12 jun 2022.i complaint on same day but not resolved so far
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi! That's not how it should have been. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
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                    S
                    Senthilprabhueee
                    from Chennai, Tamil Nadu
                    Jun 15, 2022
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                    Website: Tatasky.com

                    I have recharged for amount rs.300 to billdesk tatasky Google payid : billdeskbqr.[protected]@hdfcbank amount 300 at june 13, 2022 5:59am. Kindly refund the amount to my Google pay id: [protected]@okicici or consider as recharged amount.

                    Thanking you
                    Tata Sky customer support has been notified about the posted complaint.
                    I have recharged for amount rs.300 to billdesk tatasky Google payid : billdeskbqr.[protected]@hdfcbank amount rs.300 on june 13, 2022 5:59am. Kindly refund the amount to my Google pay id: [protected]@okicici or consider as recharged amount.

                    Thanking you

                    R.Senthil prabhu
                    +91-[protected]
                    Hi, help is here. Please share us your Registered Mobile Number or Subscriber ID and we’ll help you further.
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                      K
                      Kuttumunna
                      Jun 14, 2022
                      Resolved
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                      Resolved

                      Binge not working

                      Tata binge customer care are not listening they are not solving the issue and closing the complaint. I complained yesterday and today without solving they have closed it. This is happening since last one week.
                      Everytime they say they will help but same thing happens....
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                      K
                      Kuttumunna
                      Jun 13, 2022
                      Resolved
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                      Resolved

                      I have complained to tatasky binge customer care. I got a call . But same thing happened my binge is not working. The technician call and only give assurance ghat it will be resolved. But nothing happens .
                      Jul 22, 2022
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2022
                      Tata Sky Customer Care's response
                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                        A
                        asistripathy
                        Jun 13, 2022
                        Resolved
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                        Resolved

                        I paid to billdeskbqr.[protected]@hdfcbank Rs. 300 but it is not recharged to my tata sky account. Please either recharge to my account or refund it.
                        Jul 19, 2022
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 13, 2022
                        Tata Sky Customer Care's response
                        Hi, help is here. Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
                        Verified Support
                        Jun 13, 2022
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                          S
                          simplyshail
                          from SOLAN, Himachal Pradesh
                          Jun 10, 2022
                          Resolved
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                          Resolved

                          Tata Sky — Recharge issue
                          I had done recharge of Rs 324 for my Tata sky by scanning QR code on tv, the money was deducted from my SBI account but it's not showing in my Tata play (Tata sky) account. Please do the needful.
                          Jul 15, 2022
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 10, 2022
                          Tata Sky Customer Care's response
                          Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                          Verified Support
                          Jun 10, 2022
                          Tata Sky Customer Care's response
                          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                            M
                            M Tang
                            Jun 7, 2022
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                            I have subscribed to many channels especially English movies, but now all those channels are shown as not subscribed. My Subscriber ID is [protected], please help
                            Tata Sky customer support has been notified about the posted complaint.
                            Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                              S
                              Shivam kumar1
                              from Munger, Bihar
                              Jun 7, 2022
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                              Sir/mam my prepaid order is wrong address delivery
                              Please solved this problem and cancel the order
                              I will orderd again and please refund my amount
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi, we are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                                R
                                Ranjeetkumar91
                                from Greater Noida, Uttar Pradesh
                                Jun 6, 2022
                                Resolved
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                                Resolved

                                I had recharged my tata sky account as it got deactivated due to we were at the native place and not using it since over a month period of time. I used the TataSky app to recharge it and selected GPay as the mode of payment. It got recharged to Rs304 but not reflected in my account.
                                Kindly do needful and refund my amount.

                                Subscriber ID:[protected]

                                [protected]
                                Jul 13, 2022
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2022
                                Tata Sky Customer Care's response
                                Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                                Verified Support
                                Jun 07, 2022
                                Tata Sky Customer Care's response
                                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                  C
                                  Chewang Gensapa
                                  Jun 6, 2022
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                                  I recharged on 2nd of july with ₹368 and it didn’t activate and then on 9th also I recharged with the same amount ₹368 and still the account is deactivated and money has been deducted twice
                                  Tata sky ID: [protected]
                                  Please look into this matter as soon as possible
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                                  Chewang Gensapa's [Complaint's author] reply, Jun 9, 2022
                                  SubscriberID: 1129456412
                                  Phone no:7318659150
                                  Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                  We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                    N
                                    nitesh-616
                                    from Noida, Uttar Pradesh
                                    Jun 5, 2022
                                    Resolved
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                                    Resolved

                                    I recharged my tata play (formerly tata sky) on Jun 5 using amazon pay upi. The amount of 443 was debited but didnt reflect on my recharge history of tata play. I contacted customer care and he said the transictor was nit successful.
                                    I am attaching the transaction history of amazon upi.
                                    Jul 12, 2022
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 06, 2022
                                    Tata Sky Customer Care's response
                                    Hi! This isn't the experience we aim for and we are working on a quick resolution for your concern in the meantime reach us through confirm for further assistance.
                                    Verified Support
                                    Jun 06, 2022
                                    Tata Sky Customer Care's response
                                    Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest
                                    Verified Support
                                    Jun 06, 2022
                                    Tata Sky Customer Care's response
                                    Hi! Help is here! We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                                    So how and when can I get my ₹443 back ?
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                                      mkmudassir
                                      from KARIMNAGAR, Andhra Pradesh
                                      Jun 5, 2022
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                                      My id. [protected], state telangana, karimnagar city, nick channel is stucking in every 1 or 2 min please solve the problem.
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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