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Tata Sky Complaints & Reviews

2.1
Updated: Mar 26, 2026
Complaints 12316
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5114
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Tata Sky reviews & complaints page 12

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U
Unais77
Jul 7, 2022
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Hello
I have mistakenly done recharge of 310 ra to the subscriber id [protected] which is not working but associated with the same number kindly give my refinund back to my original source
Tata Sky customer support has been notified about the posted complaint.
Hi, help is here, kindly share us your Registered Mobile Number/Subscriber ID so that we can look into this.
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    A
    AG Krishna
    from Bengaluru, Karnataka
    Jul 6, 2022
    Resolved
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    Resolved

    Address: India

    Tata sky was recharged on 20th of june for a month but it has expired on 6th of July! It has lasted hardly for 15 days! It would be very hard to recharge for every 15days!! I hope it would be fixed as soon as possible.

    Subscriber ID : [protected]
    Sep 1, 2022
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2022
    Tata Sky Customer Care's response
    Hi, we understand your concern. We are on the job and we will prioritize the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
    Verified Support
    Jul 28, 2022
    Tata Sky Customer Care's response
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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      S
      Sowmiyanj
      from CHENNAI, Tamil Nadu
      Jul 6, 2022
      Resolved
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      Resolved

      Address: 13/6 MUTHUKRISHNAN STREET

      I made the complaint on 28th June about the set up box is not working.
      Some one attend the same on 29th June. He said set up box is completely dead. We will replace the same within couple of days time. But no one is turned down. It is really upsetting me. I hope you may not charge for the days is not working.

      PLEASE ATTEND THE SAME WITHOUT ANY FURTHER DELAY

      ID ; [protected]
      Aug 31, 2022
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Jul 08, 2022
      Tata Sky Customer Care's response
      Hi! This isn't the experience we aim for. We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.
      Verified Support
      Jul 08, 2022
      Tata Sky Customer Care's response
      We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
      Verified Support
      Jul 28, 2022
      Tata Sky Customer Care's response
      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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        F
        formylove1
        from kota, Uttar Pradesh
        Jul 5, 2022
        Resolved
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        Address: House no 44 Riddhi Siddhi enclave Bhadana rangpur road kota, q. no.224-c railway colony kota rajasthan

        New dth connection - UPI payment successfully done and money debited from my account but order not confirmed.
        Manish arora
        July 05, 2022
        Hi,

        I have applied for new connection tata binge plus yesterday(4th July 2022) through tata sky official website and payment done through phone pay. My transition I'd is T2207040436360526167129 my utr no is[protected] My transaction got succeeded, money got deducted from my account but my order not confimed yet. Still there is no update from tatasky regarding my connection.

        I have contacted respective bank and they also confirmed that transaction got succeeded and money credited to tatasky successfully, they said please contact tatasky.

        I have contacted tatasky customer executive, they said try to do email to [protected]@tatasky.com. I have already sent email 3 times but I am getting reply back as 'please provide subcriber Id'. But my subsciber Id not generated yet.

        Could you please help me on this issue and provide me any update whether my order got failed or still in progress. If it is failed, then please initiate refund process. So that I can apply for new connection again.

        Please find attached file for your reference.

        Thanks & Regards
        Manish arora
        Aug 8, 2022
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Jul 05, 2022
        Tata Sky Customer Care's response
        Hi! We understand your concern. Please share with us your Registered Mobile Number to assist you further.
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          V
          Vasudha mehra
          Jul 5, 2022
          Resolved
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          Resolved

          I recharged my set up box but it gets deactivated and showing u haven't recharge but i already recharge it ...in account my balance is showing 561 rupees and then also it's get deatctivated...my subscription I'd is [protected]
          Aug 29, 2022
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jul 05, 2022
          Tata Sky Customer Care's response
          Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
          Verified Support
          Jul 28, 2022
          Tata Sky Customer Care's response
          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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            S
            Sandeshjain08
            from Mumbai, Maharashtra
            Jul 2, 2022
            Resolved
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            Resolved

            Since last month, Tata sky customer care continuously tried to convince me to activate "Tata Play Blinge" for which i declined the offer. i clearly said them that i am not interested in this & moreover i dont have time to entertain myself through this subscription.

            On 1st June 2022, i got a message early morning stating that Tata sky Blinge has been activated & amount of Rs. 299 has been deducted. I called customer care to complain on the same. they registered my complain & today i.e. on 2nd June 2022, i got a call from customer care & they stated that they cannot refund the amount.

            Is this some kind of intimidating act?? This is some kind of scam; if they have activated the app & deducted money from many consumers.

            Support from customer care was also poor.
            Aug 4, 2022
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Jul 04, 2022
            Tata Sky Customer Care's response
            Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
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              R
              Rajantatasky
              from Veraval, Gujarat
              Jun 30, 2022
              Resolved
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              Resolved

              Address: Noida up

              I purchased new tata play connection ID no.[protected], regi mo. [protected]

              This purchase was done with the referal link from another ID.[protected] regi mo.[protected]

              I purchase and pay total amount rs. 1703 with the referal link, my new connection get activated but now they are not giving referal amount rs. 200 to both, I have frequently called but lazy and fraudant response from company
              Sep 11, 2022
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Jul 01, 2022
              Tata Sky Customer Care's response
              Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
              Jul 01, 2022
              Updated by Rajantatasky
              Yet not resolved, they are asking a bunch of details frequently despite of credit cashback as I have purchased a new connection with reference link. I m sure I because ultimately both connection are mine.
              Jul 01, 2022
              Updated by Rajantatasky
              Your customer care executive asking for referal code. But such code not provided by tata sky even after purchasing by refferal link through what's up and paid via link amount of rs.1703
              Verified Support
              Jul 28, 2022
              Tata Sky Customer Care's response
              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                B
                Bonubis
                Jun 30, 2022
                Resolved
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                Address: India

                I want to know my subscriber I'd but in guide, plan, settings menu it's showing NA and when I press yellow button it says no signal even tho it's signal strength is above 150 and signal quality is above 12.5db

                please help
                Aug 2, 2022
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2022
                Tata Sky Customer Care's response
                Hi! Help is here! Please share us your Registered Mobile Number with us and we’ll assist you further.
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                  G
                  Garden Mansion
                  Jun 29, 2022
                  Resolved
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                  Resolved

                  Dish and cable wires all over the terrace Floors

                  Address: Bangaore
                  Website: www.tataplay.com

                  Rom Subscriber ID:[protected]
                  Subscriber ID:[protected]
                  Subscriber Id:[protected]
                  Subscriber Id:[protected]
                  Subscriber Id:[protected]
                  Subscriber Id:[protected]
                  Subscriber Id:[protected]
                  Subscriber Id:[protected]
                  From: Garden Mansion Apartments
                  10 Old Airport Road
                  Nxt to Hyundai Car showroom
                  Kodihalli
                  Bangalore-560008
                  #[protected]

                  To.The...
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                  B
                  Brinda Nair
                  Jun 29, 2022
                  Resolved
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                  Resolved

                  Address: Bangalore

                  From ; Hon: President
                  Garden Mansion apartments
                  Kodihalli
                  Bangaore-560008

                  Dear Sir/ Madam,
                  This is to bring to your kind notice that the service providers who come to our building to give connections ForTatasky/Tataplay DTH Services are just throwing wires on the terrace floor to connect the Dishes to the customers in the building plus connecting other buildings through our terrace without our permission.
                  We are not able to use the terrace thanks to all the wires floating all over the place.We have told them many times but they do not pay heed.
                  Request you to please take action on immediate basis or we will have to put in a complaint to the B.B.M.P, to the concerned Police station and the Fire Department as it is so dangerous to be doing this and they are putting our life at stake which is not fair.
                  We will give you 10 Days to clear this mess failing which we will need to take stern action.
                  Thanking You
                  Aug 1, 2022
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 29, 2022
                  Tata Sky Customer Care's response
                  Hi! That's not how it should have been. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                  Verified Support
                  Jun 30, 2022
                  Tata Sky Customer Care's response
                  We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                    S
                    Surya vamsi P
                    from Nandyal, Andhra Pradesh
                    Jun 28, 2022
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                    I have done a wrong recharge to Tata Sky Settop box .Instead of doing recharge of my subscribe Id I have done recharge to other subscribe I’d [protected]
                    Tata Sky customer support has been notified about the posted complaint.
                    Jun 29, 2022
                    Updated by Surya vamsi P
                    Payment receipt

                    Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                    Surya vamsi P's [Complaint's author] reply, Jun 29, 2022
                    1449867629 Sub I’d
                    Thanks for the details. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                    We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                      H
                      Harsh Gugale
                      Jun 28, 2022
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                      I have recharged my DTH Account TATA Play by my online Platform Google pay But I didn't get any service from my DTH Oprator I have contact to Google pay & Tata Play coustomer care but they did not cooperating any thing so I request you to refund my transaction

                      Subscribe ID : [protected]
                      Transaction ID:[protected]
                      Tata Sky customer support has been notified about the posted complaint.
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                        H
                        Harsh Gugale
                        Jun 28, 2022
                        Resolved
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                        Resolved

                        I have recharged my DTH Account TATA Play by my online Platform Google pay But I didn't get any service from my DTH Oprator I have contact to Google pay & Tata Play coustomer car but they did not cooperating any thing so I request you to refund my transaction

                        Subscribe ID : [protected]
                        Transaction ID:[protected]
                        Aug 28, 2022
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 28, 2022
                        Tata Sky Customer Care's response
                        Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                        Verified Support
                        Jun 29, 2022
                        Tata Sky Customer Care's response
                        We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                        Jun 29, 2022
                        Updated by Harsh Gugale
                        Mob No : [protected]
                        Verified Support
                        Jun 30, 2022
                        Tata Sky Customer Care's response
                        Request you to share alternate number and suitable time, as we are unable to reach you at the Registered Mobile Number listed on the account.
                        Jun 30, 2022
                        Updated by Harsh Gugale
                        Hey This is RMN which is listed on account and it is active You directly contact me on this number
                        [protected]
                        Or email me
                        [protected]@gmail.com
                        Verified Support
                        Jul 01, 2022
                        Tata Sky Customer Care's response
                        We have made a note of your contact number, you will hear from us soon.
                        Verified Support
                        Jul 27, 2022
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                        Dec 18, 2022
                        Updated by Harsh Gugale
                        I complaint is solved thank you
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                          T
                          theyashjha
                          from Madhubani, Bihar
                          Jun 27, 2022
                          Resolved
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                          Resolved

                          I mistakenly made a payment to my another account that is inactive through PhonePe app. I told this to Tata play and they said they’ll refund my amount for now i have to recharge my correct account. Now I got a call from tataplay that they cannot refund it as i have made it through PhonePe and PhonePe is the one who can do the refund. Now I don’t know what to do. I’m stuck between these two companies.
                          Jul 29, 2022
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 28, 2022
                          Tata Sky Customer Care's response
                          Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                          Verified Support
                          Jun 28, 2022
                          Tata Sky Customer Care's response
                          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                          Verified Support
                          Jun 28, 2022
                          Tata Sky Customer Care's response
                          You definitely have our attention. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                          Verified Support
                          Jun 28, 2022
                          Tata Sky Customer Care's response
                          We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                            B
                            bhsriram008
                            from Ramagundam, Andhra Pradesh
                            Jun 26, 2022
                            Resolved
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                            Resolved

                            My self B Sriram
                            My Tata Sky Account no:[protected]

                            This is in reference to the deduction of amount of 299 on 7th June.

                            On complaining to the customer care about the deduction of amount towards the activation of the Binge. But to my knowledge i didn't activate the binge service.

                            I asked about the mode of the activation. The informed that any binge video has been clicked. Upon starting it asks for subscription upon clicking the money gets deducted from the account.

                            We can call it as a scam as for individual channels of amount 5-10 Rs they ask for missed call or sms from the registered mobile no.

                            While amount of 299 will be deducted directly. Another thing is that it is not pro rata the amount will be deducted for the month subscription, and it can't be deactivated, and pro-rata money will not be refunded

                            Tv is accessed by all the members even the kids. Just a click deducts the money from your account is unethical practice.

                            I am looking for refund and request to add the security feature.
                            Sep 9, 2022
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 28, 2022
                            Tata Sky Customer Care's response
                            Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                            Verified Support
                            Jul 27, 2022
                            Tata Sky Customer Care's response
                            We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                              J
                              jatapasvi
                              Jun 25, 2022
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                              My Firestick was replaced as I complained of Tata Play Binge app not working. After the change from Tata Sky to Tata Play, Binge app stopped working. I raised a complaint and a technician came and took the firestick away, saying he will fix it. No one returned for 2 days and I called Tata Play again and a day later the Tech came onsite and said he will replace the firestick as it was a Tata play app issue.

                              One month after the firestick was replaced, I got a call from Tata play saying I will be charged for the device, and I wasnt even given a chance to question and they hung up on me.

                              All apps on the firestick were working and it was only the Binge app which was not. They replaced the device unable to fix the app issue and I am being charged for it.

                              I want my refund of INR 2, 499 or my old firestick returned.
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                                K
                                kishor1980
                                from Mumbai, Maharashtra
                                Jun 23, 2022
                                Resolved
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                                Resolved

                                Website: www.tataplay.com/dth

                                Customer (with subscriber ID-[protected]) complaints (
                                3MJDFPSX Tatasky box complaint number
                                3NII0W2D
                                3NT77NF0
                                [protected]
                                )
                                are not resolved to resume the service. Fake charges are applied and deactivated the account.

                                Complaint raised on 19-Jun-2022 and promised to resolve by 22-Jun-2022, but could not resolve.

                                No progress or resolution to restore the service.
                                Jul 26, 2022
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Jun 23, 2022
                                Updated by kishor1980
                                They are just not responding and no attempt to resume the service.
                                Verified Support
                                Jun 24, 2022
                                Tata Sky Customer Care's response
                                Hi! Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
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                                  M
                                  Mukesh Kumar Garnaik
                                  Jun 23, 2022
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                                  Color is not coming properly. All the colors are replaced by green, blue colours
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi! That's not how it should have been. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
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                                    M
                                    Mukesh Kumar Garnaik
                                    Jun 23, 2022
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                                    The color are entirely different.All colors are replaced with green, pink colors
                                    Tata Sky customer support has been notified about the posted complaint.
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                                      M
                                      Mdazaz
                                      from Indore, Madhya Pradesh
                                      Jun 22, 2022
                                      Resolved
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                                      Resolved

                                      Address: Indore

                                      I have raised querry for Tata sky connection relocation through customer care and one technical person visit to my address for relocation but technician told me no need to relocate they just fixed the wired from one window to another window and my problem solved and i asked to technician is it free service or paid he told me no i didnt work for relocation so you dnt have to pay the amount. But after one day the amount has dedudcted from my tata sky account. I have raised complaint to tata sky toll free no and the tata sky customer executive told me your complaint has notdown and it will be solved within three days. Again i called to customer care and some other executive told me you didnt raised any complained bcz my system not showing any complained and again i repeat the same thing and they book my complained and after one day tata sky executive called me for the same concern and i repeat the same and he told me next day your querry will be resolved and after one day i called the tata sky the executibe told me no your querry has no action and its at same level and again he told me i raised your querry. I am very distured my amount has not credit in my tata sky account and very harrasing and unprofession behaviour show by tata sky executive.
                                      Jul 28, 2022
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 23, 2022
                                      Tata Sky Customer Care's response
                                      Hi, we understand your concern. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                                      Verified Support
                                      Jun 24, 2022
                                      Tata Sky Customer Care's response
                                      We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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