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Tata Sky Complaints & Reviews

2.1
Updated: Aug 11, 2025
Complaints 12295
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5114
Unresolved
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Tata Sky reviews & complaints page 12

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S
Sowmiyanj
from CHENNAI, Tamil Nadu
Jul 6, 2022
Resolved
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Resolved

Address: 13/6 MUTHUKRISHNAN STREET

I made the complaint on 28th June about the set up box is not working.
Some one attend the same on 29th June. He said set up box is completely dead. We will replace the same within couple of days time. But no one is turned down. It is really upsetting me. I hope you may not charge for the days is not working.

PLEASE ATTEND THE SAME WITHOUT ANY FURTHER DELAY

ID ; [protected]
Aug 31, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2022
Tata Sky Customer Care's response
Hi! This isn't the experience we aim for. We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.
Verified Support
Jul 08, 2022
Tata Sky Customer Care's response
We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support
Jul 28, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    F
    formylove1
    from kota, Uttar Pradesh
    Jul 5, 2022
    Resolved
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    Resolved

    Address: House no 44 Riddhi Siddhi enclave Bhadana rangpur road kota, q. no.224-c railway colony kota rajasthan

    New dth connection - UPI payment successfully done and money debited from my account but order not confirmed.
    Manish arora
    July 05, 2022
    Hi,

    I have applied for new connection tata binge plus yesterday(4th July 2022) through tata sky official website and payment done through phone pay. My transition I'd is T2207040436360526167129 my utr no is[protected] My transaction got succeeded, money got deducted from my account but my order not confimed yet. Still there is no update from tatasky regarding my connection.

    I have contacted respective bank and they also confirmed that transaction got succeeded and money credited to tatasky successfully, they said please contact tatasky.

    I have contacted tatasky customer executive, they said try to do email to [protected]@tatasky.com. I have already sent email 3 times but I am getting reply back as 'please provide subcriber Id'. But my subsciber Id not generated yet.

    Could you please help me on this issue and provide me any update whether my order got failed or still in progress. If it is failed, then please initiate refund process. So that I can apply for new connection again.

    Please find attached file for your reference.

    Thanks & Regards
    Manish arora
    +1 photos
    Aug 8, 2022
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Jul 05, 2022
    Tata Sky Customer Care's response
    Hi! We understand your concern. Please share with us your Registered Mobile Number to assist you further.
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      V
      Vasudha mehra
      Jul 5, 2022
      Resolved
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      Resolved

      I recharged my set up box but it gets deactivated and showing u haven't recharge but i already recharge it ...in account my balance is showing 561 rupees and then also it's get deatctivated...my subscription I'd is [protected]
      Aug 29, 2022
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Jul 05, 2022
      Tata Sky Customer Care's response
      Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
      Verified Support
      Jul 28, 2022
      Tata Sky Customer Care's response
      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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        S
        Sandeshjain08
        from Mumbai, Maharashtra
        Jul 2, 2022
        Resolved
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        Resolved

        Since last month, Tata sky customer care continuously tried to convince me to activate "Tata Play Blinge" for which i declined the offer. i clearly said them that i am not interested in this & moreover i dont have time to entertain myself through this subscription.

        On 1st June 2022, i got a message early morning stating that Tata sky Blinge has been activated & amount of Rs. 299 has been deducted. I called customer care to complain on the same. they registered my complain & today i.e. on 2nd June 2022, i got a call from customer care & they stated that they cannot refund the amount.

        Is this some kind of intimidating act?? This is some kind of scam; if they have activated the app & deducted money from many consumers.

        Support from customer care was also poor.
        Aug 4, 2022
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Jul 04, 2022
        Tata Sky Customer Care's response
        Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
        Helpful
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          R
          Rajantatasky
          from Veraval, Gujarat
          Jun 30, 2022
          Resolved
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          Resolved

          Address: Noida up

          I purchased new tata play connection ID no.[protected], regi mo. [protected]

          This purchase was done with the referal link from another ID.[protected] regi mo.[protected]

          I purchase and pay total amount rs. 1703 with the referal link, my new connection get activated but now they are not giving referal amount rs. 200 to both, I have frequently called but lazy and fraudant response from company
          Sep 11, 2022
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jul 01, 2022
          Tata Sky Customer Care's response
          Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
          Jul 01, 2022
          Updated by Rajantatasky
          Yet not resolved, they are asking a bunch of details frequently despite of credit cashback as I have purchased a new connection with reference link. I m sure I because ultimately both connection are mine.
          Jul 01, 2022
          Updated by Rajantatasky
          Your customer care executive asking for referal code. But such code not provided by tata sky even after purchasing by refferal link through what's up and paid via link amount of rs.1703
          Verified Support
          Jul 28, 2022
          Tata Sky Customer Care's response
          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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            B
            Bonubis
            Jun 30, 2022
            Resolved
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            Resolved

            Address: India

            I want to know my subscriber I'd but in guide, plan, settings menu it's showing NA and when I press yellow button it says no signal even tho it's signal strength is above 150 and signal quality is above 12.5db

            please help
            Aug 2, 2022
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Jul 01, 2022
            Tata Sky Customer Care's response
            Hi! Help is here! Please share us your Registered Mobile Number with us and we’ll assist you further.
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              G
              Garden Mansion
              Jun 29, 2022
              Resolved
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              Resolved

              Dish and cable wires all over the terrace Floors

              Address: Bangaore
              Website: www.tataplay.com

              Rom Subscriber ID:[protected]
              Subscriber ID:[protected]
              Subscriber Id:[protected]
              Subscriber Id:[protected]
              Subscriber Id:[protected]
              Subscriber Id:[protected]
              Subscriber Id:[protected]
              Subscriber Id:[protected]
              From: Garden Mansion Apartments
              10 Old Airport Road
              Nxt to Hyundai Car showroom
              Kodihalli
              Bangalore-560008
              #[protected]

              To.The...
              +5 photos
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              B
              Brinda Nair
              Jun 29, 2022
              Resolved
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              Resolved

              Address: Bangalore

              From ; Hon: President
              Garden Mansion apartments
              Kodihalli
              Bangaore-560008

              Dear Sir/ Madam,
              This is to bring to your kind notice that the service providers who come to our building to give connections ForTatasky/Tataplay DTH Services are just throwing wires on the terrace floor to connect the Dishes to the customers in the building plus connecting other buildings through our terrace without our permission.
              We are not able to use the terrace thanks to all the wires floating all over the place.We have told them many times but they do not pay heed.
              Request you to please take action on immediate basis or we will have to put in a complaint to the B.B.M.P, to the concerned Police station and the Fire Department as it is so dangerous to be doing this and they are putting our life at stake which is not fair.
              We will give you 10 Days to clear this mess failing which we will need to take stern action.
              Thanking You
              +5 photos
              Aug 1, 2022
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Jun 29, 2022
              Tata Sky Customer Care's response
              Hi! That's not how it should have been. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
              Verified Support
              Jun 30, 2022
              Tata Sky Customer Care's response
              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                S
                Surya vamsi P
                from Nandyal, Andhra Pradesh
                Jun 28, 2022
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                I have done a wrong recharge to Tata Sky Settop box .Instead of doing recharge of my subscribe Id I have done recharge to other subscribe I’d [protected]
                Tata Sky customer support has been notified about the posted complaint.
                Jun 29, 2022
                Updated by Surya vamsi P
                Payment receipt

                Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                Surya vamsi P's [Complaint's author] reply, Jun 29, 2022
                1449867629 Sub I’d
                Thanks for the details. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                  H
                  Harsh Gugale
                  Jun 28, 2022
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                  I have recharged my DTH Account TATA Play by my online Platform Google pay But I didn't get any service from my DTH Oprator I have contact to Google pay & Tata Play coustomer care but they did not cooperating any thing so I request you to refund my transaction

                  Subscribe ID : [protected]
                  Transaction ID:[protected]
                  Tata Sky customer support has been notified about the posted complaint.
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                    H
                    Harsh Gugale
                    Jun 28, 2022
                    Dec 18, 2022
                    This thread was updated on Dec 18, 2022
                    Resolved
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                    Resolved

                    I have recharged my DTH Account TATA Play by my online Platform Google pay But I didn't get any service from my DTH Oprator I have contact to Google pay & Tata Play coustomer car but they did not cooperating any thing so I request you to refund my transaction

                    Subscribe ID : [protected]
                    Transaction ID:[protected]
                    +1 photos
                    Aug 28, 2022
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 28, 2022
                    Tata Sky Customer Care's response
                    Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                    Verified Support
                    Jun 29, 2022
                    Tata Sky Customer Care's response
                    We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                    Jun 29, 2022
                    Updated by Harsh Gugale
                    Mob No : [protected]
                    Verified Support
                    Jun 30, 2022
                    Tata Sky Customer Care's response
                    Request you to share alternate number and suitable time, as we are unable to reach you at the Registered Mobile Number listed on the account.
                    Jun 30, 2022
                    Updated by Harsh Gugale
                    Hey This is RMN which is listed on account and it is active You directly contact me on this number
                    [protected]
                    Or email me
                    [protected]@gmail.com
                    Verified Support
                    Jul 01, 2022
                    Tata Sky Customer Care's response
                    We have made a note of your contact number, you will hear from us soon.
                    Verified Support
                    Jul 27, 2022
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                    Dec 18, 2022
                    Updated by Harsh Gugale
                    I complaint is solved thank you
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                      T
                      theyashjha
                      from Madhubani, Bihar
                      Jun 27, 2022
                      Resolved
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                      Resolved

                      I mistakenly made a payment to my another account that is inactive through PhonePe app. I told this to Tata play and they said they’ll refund my amount for now i have to recharge my correct account. Now I got a call from tataplay that they cannot refund it as i have made it through PhonePe and PhonePe is the one who can do the refund. Now I don’t know what to do. I’m stuck between these two companies.
                      +1 photos
                      Jul 29, 2022
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 28, 2022
                      Tata Sky Customer Care's response
                      Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                      Verified Support
                      Jun 28, 2022
                      Tata Sky Customer Care's response
                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                      Verified Support
                      Jun 28, 2022
                      Tata Sky Customer Care's response
                      You definitely have our attention. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                      Verified Support
                      Jun 28, 2022
                      Tata Sky Customer Care's response
                      We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                        B
                        bhsriram008
                        from Ramagundam, Andhra Pradesh
                        Jun 26, 2022
                        Resolved
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                        Resolved

                        My self B Sriram
                        My Tata Sky Account no:[protected]

                        This is in reference to the deduction of amount of 299 on 7th June.

                        On complaining to the customer care about the deduction of amount towards the activation of the Binge. But to my knowledge i didn't activate the binge service.

                        I asked about the mode of the activation. The informed that any binge video has been clicked. Upon starting it asks for subscription upon clicking the money gets deducted from the account.

                        We can call it as a scam as for individual channels of amount 5-10 Rs they ask for missed call or sms from the registered mobile no.

                        While amount of 299 will be deducted directly. Another thing is that it is not pro rata the amount will be deducted for the month subscription, and it can't be deactivated, and pro-rata money will not be refunded

                        Tv is accessed by all the members even the kids. Just a click deducts the money from your account is unethical practice.

                        I am looking for refund and request to add the security feature.
                        Sep 9, 2022
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 28, 2022
                        Tata Sky Customer Care's response
                        Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                        Verified Support
                        Jul 27, 2022
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                          J
                          jatapasvi
                          Jun 25, 2022
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                          My Firestick was replaced as I complained of Tata Play Binge app not working. After the change from Tata Sky to Tata Play, Binge app stopped working. I raised a complaint and a technician came and took the firestick away, saying he will fix it. No one returned for 2 days and I called Tata Play again and a day later the Tech came onsite and said he will replace the firestick as it was a Tata play app issue.

                          One month after the firestick was replaced, I got a call from Tata play saying I will be charged for the device, and I wasnt even given a chance to question and they hung up on me.

                          All apps on the firestick were working and it was only the Binge app which was not. They replaced the device unable to fix the app issue and I am being charged for it.

                          I want my refund of INR 2, 499 or my old firestick returned.
                          Tata Sky customer support has been notified about the posted complaint.
                          Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                            K
                            kishor1980
                            from Mumbai, Maharashtra
                            Jun 23, 2022
                            Resolved
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                            Resolved

                            Website: www.tataplay.com/dth

                            Customer (with subscriber ID-[protected]) complaints (
                            3MJDFPSX Tatasky box complaint number
                            3NII0W2D
                            3NT77NF0
                            [protected]
                            )
                            are not resolved to resume the service. Fake charges are applied and deactivated the account.

                            Complaint raised on 19-Jun-2022 and promised to resolve by 22-Jun-2022, but could not resolve.

                            No progress or resolution to restore the service.
                            Jul 26, 2022
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Jun 23, 2022
                            Updated by kishor1980
                            They are just not responding and no attempt to resume the service.
                            Verified Support
                            Jun 24, 2022
                            Tata Sky Customer Care's response
                            Hi! Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
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                              M
                              Mukesh Kumar Garnaik
                              Jun 23, 2022
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                              Color is not coming properly. All the colors are replaced by green, blue colours
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi! That's not how it should have been. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
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                                M
                                Mukesh Kumar Garnaik
                                Jun 23, 2022
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                                The color are entirely different.All colors are replaced with green, pink colors
                                Tata Sky customer support has been notified about the posted complaint.
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                                  M
                                  Mdazaz
                                  from Indore, Madhya Pradesh
                                  Jun 22, 2022
                                  Resolved
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                                  Resolved

                                  Address: Indore

                                  I have raised querry for Tata sky connection relocation through customer care and one technical person visit to my address for relocation but technician told me no need to relocate they just fixed the wired from one window to another window and my problem solved and i asked to technician is it free service or paid he told me no i didnt work for relocation so you dnt have to pay the amount. But after one day the amount has dedudcted from my tata sky account. I have raised complaint to tata sky toll free no and the tata sky customer executive told me your complaint has notdown and it will be solved within three days. Again i called to customer care and some other executive told me you didnt raised any complained bcz my system not showing any complained and again i repeat the same thing and they book my complained and after one day tata sky executive called me for the same concern and i repeat the same and he told me next day your querry will be resolved and after one day i called the tata sky the executibe told me no your querry has no action and its at same level and again he told me i raised your querry. I am very distured my amount has not credit in my tata sky account and very harrasing and unprofession behaviour show by tata sky executive.
                                  Jul 28, 2022
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 23, 2022
                                  Tata Sky Customer Care's response
                                  Hi, we understand your concern. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                                  Verified Support
                                  Jun 24, 2022
                                  Tata Sky Customer Care's response
                                  We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                                    J
                                    JyotsnaJoshi
                                    from Pune, Maharashtra
                                    Jun 22, 2022
                                    Resolved
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                                    Resolved

                                    I raised a complaint 21 june 2022 2:05 pm . The issue was there is no picture showing even after tata sky is connected. The customer care employee informed me that the technician will visit your home within 24 hours to resolve the issue.
                                    24hours already over still no one visited to resolve the issue. I again called customer care on 3:46pm on 22 june 2022. They sais that they have raised some higher complaint and technician will visit within 2 hours. The technician still not visited nor contacted me for the issue.
                                    I again called the customer care on 6:58pm and asked about update. The employee said that she will immediately arrange a technician to visit our house.
                                    Its been 3 hours still no one has came to ojr home.
                                    Please let me know when my issue will be resolved? How many times do I need to call tata play customer care to resolve my issue so that i can watch the tv peacefully?

                                    Subscriber ID - [protected]
                                    Jul 26, 2022
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 23, 2022
                                    Tata Sky Customer Care's response
                                    Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as You will receive a call from us soon. Be assured your issue will be resolved at the earliest.
                                    Verified Support
                                    Jun 23, 2022
                                    Tata Sky Customer Care's response
                                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                      T
                                      Tanishq Juneja
                                      Jun 22, 2022
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                                      I don't receive my toy Scooter I order it 37 days ago please help me my zeetos also deducted from my earned zeetos
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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