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Updated: Jul 30, 2026
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Tata Sky reviews & complaints page 11

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A
ananthlv
from Vizianagaram, Andhra Pradesh
Nov 21, 2022
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Address: vizianagaram
Website: www.consumercomplaints.in/new_complaint

This thread was updated on Oct 3, 2022
I have done rs.658 and 263 recharge on tata sky id[protected] by mistake. [protected]. But this set top box isn't working . So i want to refund this amount to my account. plz
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Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
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    V
    Vijay Vibhute
    from Pune, Maharashtra
    Nov 20, 2022
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    Set top box stuck on stand by mode can not start. Called customer care they say replacement of aet top is required and it will be chargeable. Why its chargeable like new although it's their set top box fault.
    Tata Sky customer support has been notified about the posted complaint.
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    Hi! This isn't the experience we aim for. Kindly share your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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    Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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      S
      Sathya Manchikanti
      Nov 19, 2022
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      Address: Hyderabad

      Tata Play — Activation of tata play Binge Zee5 Starter without my permission-request deactivation and refund
      Sir
      I have already submitted a complaint twice regarding activation of binge Zee 5 Starter by
      Tata play without my consent/approval and a sum of Rs 59 deducted from my channel subscription balance amount unilaterally.
      This is highly objectionable.
      Though I had requested in my earlier complaints and also severally several times to deactivate the above and refund the amount, this has not been done still by tata play.
      Pl intervene and arrange to do the needful.

      Sathyanarayana M
      Tata Sky customer support has been notified about the posted complaint.
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      Hi! This isn't the experience we aim for. Kindly share us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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      Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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        R
        Rajasimha TA
        Nov 18, 2022
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        My Tata sky subscriber ID is [protected]. I requested for cancellation of Tata sky account on sept 05 2022. Can you please help in refund of amount Rs 1580.72

        Inspite I have called and emailed them multiple times, I haven't got refund.

        I already submitted cancelled cheque leaf, Tata sky set top box, adapter, remote long back.

        Can you please help on this

        Regards,
        Raj
        Tata Sky customer support has been notified about the posted complaint.
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          B
          BHALLAMUDI SREENIVASARAO
          from Hyderabad, Telangana
          Nov 18, 2022
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          Respected sir/madam

          I have taken subscription on tata play dated 11 October 2022 from official Tata play office at Balaji Nagar Thanjavur. I have attached subscription details for your reference. But we are not being shown six months plan. We had to recharge again for 229 rupees. The distributor is saying they have done recharge properly but we don't know how the plans are modified. Currently the only plan we are able to see is one month plan. I have attached both the screen shots.The distributor side they are saying they cannot recharge and we have paid 2800 rupees so it is unfair on us to ask us to recharge again. I have tried to contact customer care also and raised complaint. But we are fed up with this fight daily. I request you to kindly do the needful and recharge the six months plan to us as soon as possible.
          Tata Sky customer support has been notified about the posted complaint.
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            S
            Sathish Kumar Palanichamy
            Nov 12, 2022
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            Address: Bangalore

            My Tata sky subscriber ID is [protected]. I requested for cancellation of Tata sky account 5 months back. Can you please help in cancellation and refund of amount Rs 3013

            Inspite I have called and emailed them multiple times, I haven't got refund.

            I already submitted cancelled cheque leaf, Tata sky set top box, adapter, remote long back.

            Can you please help on this

            Thanks
            Sathish
            Tata Sky customer support has been notified about the posted complaint.
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            Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
            Reply
            Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
            Reply
            Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
            Reply
            Sathish Kumar Palanichamy's [Complaint's author] reply, Dec 7, 2022
            My mobile number is 9994320063 and Subscriber ID 1314734367
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              U
              Uvanjari
              from Mumbai, Maharashtra
              Nov 11, 2022
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              Bellow complaint not solved but message received complaint resolved.
              PL check once again

              Nov 9, 2022
              Complaint marked as Resolved
              There Is No Signal Problem In My Tata Play Set Top Box From Last 2-3 Months. Tata Play Executive Came My Home -4 times But Problem Not Solved. Last Week He Replaced My Set Top Box. That time I Ask about Charges For Set Top Box Replacement. But He Told Me it Is Totaly Free Of Cost. He Replaced My Set Top Box And Next Day Balance In my TATA Play Account is Zero. So Please Refund My Amount.

              Thi
              Tata Sky customer support has been notified about the posted complaint.
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              Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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              Hi! We understand what this has been like for you.! Kindly share your RMN/Sub ID so that we can look into this.
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                P
                Practicelearning
                Nov 11, 2022
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                Address: Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East) Mumbai

                I have recharged a wrong id by mistake on Tata Sky/Play DTH.
                Correct ID is - [protected]
                ID on which recharged has done - [protected]
                I want the amount reversal for the same.
                Incident happened on 10 Nov. 2022.

                The Customer Care Executive Said, Refund will be initiated within 24 hours but till now I haven't received the amount.
                Tata Sky customer support has been notified about the posted complaint.
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                Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                Hi, we can understand your unpleasant experience. Please share with us your Registered Mobile Number/ Subs ID for further assistance.
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                  U
                  Uvanjari
                  from Mumbai, Maharashtra
                  Nov 9, 2022
                  Resolved
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                  Resolved

                  There Is No Signal Problem In My Tata Play Set Top Box From Last 2-3 Months. Tata Play Executive Came My Home -4 times But Problem Not Solved. Last Week He Replaced My Set Top Box. That time I Ask about Charges For Set Top Box Replacement. But He Told Me it Is Totaly Free Of Cost. He Replaced My Set Top Box And Next Day Balance In my TATA Play Account is Zero.
                  So Please Refund My Amount.
                  Nov 9, 2022
                  Complaint marked as Resolved 
                  There Is No Signal Problem In My Tata Play Set Top Box From Last 2-3 Months. Tata Play Executive Came My Home -4 times But Problem Not Solved. Last Week He Replaced My Set Top Box. That time I Ask about Charges For Set Top Box Replacement. But He Told Me it Is Totaly Free Of Cost. He Replaced My Set Top Box And Next Day Balance In my TATA Play Account is Zero. So Please Refund My Amount.
                  Tata Sky customer support has been notified about the posted complaint.
                  View replies
                  Hi! This isn't the experience we aim for. Kindly share your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                    T
                    Tata play
                    from Powai, Maharashtra
                    Nov 6, 2022
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                    Address: Sagar m.p.i

                    Please drop basic math my monthly pack immediately
                    Tata Sky customer support has been notified about the posted complaint.
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                    Hi, we are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                    Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
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                      V
                      Vikas.h
                      from Bengaluru, Karnataka
                      Nov 3, 2022
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                      I have done recharge with Google pay and it was successful. But tatasky saying they have not received the amount. Upon checking payment, it was successful and amount got deducted from my account. However tatasky insisting they have not received the payment. It's very bizzare that even parent is successful they are not recharging the amount
                      Tata Sky customer support has been notified about the posted complaint.
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                      Hi, this is not the experience we aim for. Please share your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
                      Reply
                      Vikas.h's [Complaint's author] reply, Nov 4, 2022
                      Subscriber I'd is 1206906362
                      Payment done to billdeskbqr.tatasky@hdfcbank
                      Amount: 174.55
                      Subscriber I'd is [protected]
                      Payment done to billdeskbqr.[protected]@hdfcbank
                      Amount: 174.55
                      Reply
                      Any update??
                      Reply
                      Tata Sky Customer Care's response, Nov 5, 2022
                      Verified Support
                      Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                      Tata Sky Customer Care's response, Nov 5, 2022
                      Verified Support
                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                        V
                        Vikas.h
                        from Bengaluru, Karnataka
                        Nov 3, 2022
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                        I have recharged tatasky with the QR Code shown in TV through Google pay and it was successful. However tatasky saying they haven't received the payment. When enquired on Google pay, it's successful. Nobody taking ownership and not sure where did the amount go. Reaching out tatasky support not helping.
                        Tata Sky customer support has been notified about the posted complaint.
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                          G
                          grana601
                          from Gurugram, Haryana
                          Oct 31, 2022
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                          I want to close my tata sky DTH and want my security money back. but they are not refunding my money. Only make people fool. I do not suggest tata sky. Use another provider.

                          My tata sky account - [protected]
                          Mobile no [protected]
                          Tata Sky customer support has been notified about the posted complaint.
                          View replies
                          Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
                          Reply
                          Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
                          Reply
                          Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
                          Reply
                          Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
                          Reply
                          Hi! Help is here! Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
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                            D
                            drtskannan
                            Oct 30, 2022
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                            Channel 454 is not played on TATA PLAY inspite of subscription
                            Tata Sky customer support has been notified about the posted complaint.
                            View replies
                            Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
                            Reply
                            Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                              B
                              Bhaskarthatte
                              from Pune, Maharashtra
                              Oct 30, 2022
                              Resolved
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                              Resolved

                              Address: Madhuban housing society, Flat no 14

                              I made a payment of 390 but the service is not provideed yet
                              Dec 4, 2022
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 31, 2022
                              Tata Sky Customer Care's response                               Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                              View replies
                              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                P
                                Pratham Devadiga
                                from Mangalore, Karnataka
                                Oct 29, 2022
                                Resolved
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                                Resolved

                                My name is pratham devadiga ph.no.[protected] I had ordered tata sky now tata play dth next day tata sky excutive visited my place and told me that Tata sky can't be installed in my how to some circumstances and satallite Signal issue after that I contacted tata play's customer care number I called tata play 5 times but they Just Said they will refund my money but it is still not refunded now it's more than 2 week's above I please request you to help me get back my refund.i ordered dth under the name of pratham devadiga pH.no.[protected] subscriber I'd.[protected] I paid 1698rs. Please look into this and initiate my refund please.
                                Dec 1, 2022
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 31, 2022
                                Tata Sky Customer Care's response                                 Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                Verified Support
                                Oct 31, 2022
                                Tata Sky Customer Care's response                                 We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
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                                  H
                                  Hari9011
                                  from Pune, Maharashtra
                                  Oct 24, 2022
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                                  Address: Bhekarinagar hadapsar pune

                                  I want to reactivate my Tatasky, but I've lost my details of RMN . Subscription ID NA.
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 25, 2022
                                  Tata Sky Customer Care's response                                   Hi, we would like to know about your concern. Do write to us at [protected]@tataplay.com along with your Box ID or Set-Top Box Number. We will surely work on it and make your app experience better.
                                  Verified Support
                                  Oct 25, 2022
                                  Tata Sky Customer Care's response                                   Hi, we would like to know about your concern. Do write to us at [protected]@tataplay.com along with your Box ID or Set-Top Box Number. We will surely work on it and make your experience better.
                                  Oct 25, 2022
                                  Updated by Hari9011                                   Box id 8559
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                                    P
                                    PranavGarg
                                    from Meerut, Uttar Pradesh
                                    Oct 20, 2022
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                                    They Provide Online Channel Viewership In App Of All Channels We Take On Our Tv But Now They Are Not Providing Star Channels Saying That It Stopped By Broadcasters And They Changed It After My Bill Payment And Before Next Payment Of Bill.

                                    On Complaining They Just Close The Complain Saying Done From Broadcasting Side But Providing Same Service Through Premium Plans Also When I Said That I Don't Want To Close It They Closed It Saying It Is Compulsary (Done To Show High Resolution Rate Of Complaints).

                                    How Can Company Change Service Before Next Billing Date And Can Deny Service After Payment For The Same.
                                    Tata Sky customer support has been notified about the posted complaint.
                                    View replies
                                    Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
                                    Reply
                                    Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
                                    Reply
                                    Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
                                    Reply
                                    Hi, we understand your concern. These channels are not available on Tata Play mobile app for live TV viewing as the broadcaster has stopped the feed. You can continue to watch your subscribed Star Network channels on your TV, as before.
                                    Reply
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                                      N
                                      Nycil Shelly
                                      Oct 19, 2022
                                      Resolved
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                                      Resolved

                                      Address: Hiranandani heritage Kandivili

                                      Sud ID :[protected] /Box ID:6004
                                      Payment done but message for deactivation please look into on priority . Not getting support and being a senior citizen finding it difficult
                                      Nov 23, 2022
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 20, 2022
                                      Tata Sky Customer Care's response                                       Hi! That's not how it should have been. Let us have this checked. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                      Verified Support
                                      Oct 21, 2022
                                      Tata Sky Customer Care's response                                       We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                        S
                                        Soundarya senthil
                                        from Coimbatore, Tamil Nadu
                                        Oct 19, 2022
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                                        I have done my tatasky recharge via google pay of rupees 254 on oct 19.But the amount was not reflected to tatasky account.My subscriber id is [protected].
                                        Tata Sky customer support has been notified about the posted complaint.
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                                        Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
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