Tata Sky Complaints & Reviews

ID-[protected]

We have subscribed south special pack and not receiving many channels list in the pack.Gave compliant to call center many time and no one is attending.
No customer care executive willing to speak.Automatic reply portal is very irritating and not resolving the complaint....

I have registered for the tv(Hd) connection some 3 weeks back and i am not able to view anything since last 4 days although i have called the customer care some 6-7 times to remind them of the issue but in vain.
Every time they say that they are sending the technician but no one has come yet.
It's pathetic and i am sick and tired of calling them again. Thinking of disconnecting the connection and take the new airtel dth connection....

Subscriber id [protected]
We have bought tata sky services annual package for our 2 tv connections, one of it being the tat sky plusservice & other regular one, last sept 2015, till date i.E april 2016 most of the times we have signal not receiving issues. All weekends, public holidays etc we have 2 tv's at home with no cable service.
Repeated calls are made to customer service but none are closed within few days forget hours....

[protected]@tatasky.com
Apr 10 (1 day ago)

To me
Service request no.: o35pj4q

Hello mr. Rangnathan,

We regret for the inconvenience caused to you.

As requested, we have updated the register mobile number in your account on 31/03/2016.

Your account balance is rs. 199.84 available as on 10/04/2016. You need to renew it by 08/05/2016.

To activate...

Our number is [protected]
We observed that SriSankara TV channel was not coming for the past two days.We have complained and a service assistant by name Rupesh came and checked biut he could not rectify.He said that he would inform office and get it rectified.It is more than 4 days and neither it is rectified nor he called us
back.But service charge of Rs 170 is already deducted.
Please ensure that SRi Sankara TV channel...

To harit.nagpal, jeremydarroch, help, vikram.kaushik


Dear Sir


This to bring to your notice about Harresment i have faced due to poor Services of Tata Sky On 7th i called & register a relocation of my Tata sky Set up box & clearly told them My relocation Address & Old also, At that time i have been told that they will Uninstall the System & Give to me & it will be my responsiblity to bring it back...

Despite having a fully-paid for account for 2 TV sets, I am unable to view some channels for past 1 week - these having gone off the air. Issued complaint No. SR[protected]. Then issued a WORK ORDER No. O2VIMEX dated 9th April for a Technician visit. Technician came and attended to problem but refused to get Customer signature that job had been attended to. Left my residence stating that problem was unresolved and would be solved provided...

I have the same concern of not being able to remove package which I do not want via online or mobile. You can though 'add' packages with just a press of a button! Why this double standard. The company hasn't thought at all about the consumers. This is very bad customer Experience. I have called customer service more than 5 times and not being able to connect, I am guessing that those who choose to drop packages on mobile are sent on call...

Dear mr.Vikram kaushik,

This mail is a consumer harassment complaint. My customer id is [protected]. I am a subscriber o[censored]ltra pack with monthly rental inr 530.00. I got the connection on 17th march 2016.

After switching the plan from dhamaal mix to ultra, i found that many channels are not working. I called the customer care on 8th april 2016 and raised the issue. I was assured that the technician will visit...

I have recharged my tatasky dth I'd [protected] of rs 315 on 22 mar 2016. I have received confirmation message from icici bank as well as paytm that ur a/c has been charged with rs 315 but till now my a/c not yet credited with said amount . Therefore resolve my complaint as early as possible...

Tata sky showcase movie deptt is losing its charm. You book a movie at tata sky showcase & immediately they will deduct money and then the movie will not appear on the screen. You call to customer service & after holding for a long time, somebody will take your call after passing through all the recorded messages. They will either say that there might be problem in your tv set and executive will come to resolve the same on chargeable...

Hi all,

I am Facing some issues regarding set top box. From last 15 days continuesly I am trying to reach customer care but IVR says number is invalid. I had registered my complaint through mail and got complaint number and then I visited near by dealer show and he said this complaint number is not correct.
what the hell they are doing with their customer...

This is the worst customer service i have been dealing with. They asked me to recharge for a minimum of rs 150/- so they could activate my account. But its been 5 days since i recharged, it is still in pending & not activated.

I call the customer care twice everyday and all i get to hear is my wait time is 10 minutes & even after 30 minutes it stays at 10 minutes, which is totally bull!!!

As & when...

I have tata sky connection and my register mobile number is [protected].
Two days back I decided to purchase second and third connections(child connections) on my existing connection. So i called customer care and after they come for installation and installed 2 connections of Rs. 9140 recording box and Rs. 2040 set top box
Which cost total of Rs.11000.when I demand keriko system with mic as per their scheme, they told me that...

I have one primary and two secondary tatasky connections.

I have been following up daily for the last 9 days for deactivation of one of the secondary connection. Every day they say that they lave lodged a request in the system and the back end team will deactivate. But nothing is happening.

Is there some way that action can be taken immediately. Daily charges for the additional connection are being recovered...

Your tatasky technician named: vinod, his mobile no. Is: [protected],

This guy took rs. 3000 from to pay for 6 months prepaid charges from march thru august 2016, in addition to additional package for hindi movies, & english movies .
Unfortunately he paid in banjara hills, hyderabad tatasky office, rs. 1000 only @ 395 / month charges till may, 27, 2016,
He made fraud for rs. 2000,
Could you please find...

Today i have received call from tata sky in my landline number and they asked about my tata sky package after some time a message received in my mobile that your fun learning service activate in your package for 30 days. when i try to drop this package then a msg appear that you can not drop this package for 30 days because it has been locked. it is requested that kindly de-active this un-necessary activation please....

I have sent the below email to the nodal officer:
Dear sir/madam,

This email is regarding the complaint i have registered for tatasky services wherein the representatives call us and despite our refusal activate unwanted packs on our account. They not only activate the unwanted pack but we also lose our money every time ending up paying for services we have not asked for, may i ask why??

It is a good...

First of all i have to call multiple times to connect to tata sky service center. Secondly after registering my complaint they send a technician who doesnt know how things work and talks rudly and takes his bag and goes off without fixing the problem and when i tried talking to the occ of the service persons he threats me that he will not do it i should go and do whatever i want to. I am a tata employee myself and didnt expect such a service...

Dear Team,

I had moved on transfer from Chennai to Kochi. Attempted to call everyone to have that fixed in my house in Kochi, Mundam veli Jal Vayu Vihar. Unable to contact Kochi Tata Sky help

regards
Santhosh.K.M...