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Tata Sky Complaints & Reviews

www.tatasky.com

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Updated: Nov 4, 2025

Complaints 12316

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Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍

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Tata Sky reviews & complaints page 308

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Address: Jaipur, Rajasthan, 302006

Website: Tata sky

A week Before, I have purchased tata sky, and after one week when installation has done, we have gone through the channels and found that it was not up the mark. Then we have contacted to the marketing person who made those false commitment to correct the mistake. Still after 10 days no action has taken and now that person is also not picking up our calls. so have to remove your connection. So, please do response against this and false commitment by your dealership

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Address: 400095

Website: www.consumercomplaints.in

My tata sky ID no. [protected], i got call yesterday i, e 07.04.2016 from Call Center telling that Tata Sky is offering a service Active Smart Games. After listening the offer, I straight way denied to activate the service. In spite of my denying the service has been activated and Rs. 59 has been deducted in my current balance. I request you to deactivate the service with immediate effect and restore my current balance for which deducted otherwise if my request not acceded then I will take up the matter in Consumer Court against Tata Sky because such type of incident happened second time with me.
Name -Pradeep Kumar Das
Mob -[protected]
email- pradeep.[protected]@sbi.co.in

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Address: Gurgaon, Haryana, 122003

Website: tatasky

I have requested tata sky helpline to shift my connection with tv to another room in the same Flat. The customer care officer repeatedly refused to shift by saying they will only move box not tv. I have already moved earlier twice through tata sky only. But he is totally in denying mood despite I was agreed to pay installation charges. If this is the customer service from a reputed company. Dont you think it is nonsense that i hire outside party to install my monitor and call them only for moving my set top box where as they have infrastructure and everything.

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Address: New Delhi, Delhi, 110018

Website: tatsky.com

My sub ID is [protected] I had purchased multi TV pack & paid some RS. 6500/- for one year. But suddenly you people have disconnected my second TV. I am very nuch disappointed on your act. Kindly look into the matter & resolve the problem.

Thaks

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Address: 242001

I want to remove my base pack dhamaal cricket and make my pack . Please remove my base pack my sub I'd [protected] for now Contac me at [protected]

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Sir, I want to deactivate star sports 3 channel (408).. I was activate this channel on my demand till 1 month ago for purpose watching T20 worldcup.. Now I want to deactivate this channel but not Abel to connect with helpline number.. Kindly proceed my request sir my subscriber ID is [protected]..

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Address: 560094

Website: www. tatasky.com

I have been trying to raise complaint and rectify the problem from past few days...the customer care informs me there is no call record existing ...while I had given the date and time with 11 minutes of talktime and they saynocall records . Even today the call has been hung up from the customer care while I was still waiting for a reply...why do you want to have such customer service in the first place to waste, time and money...??
Well, I have not been able to view half the channel packages, says set top box not receiving signal...south sports pack was my original pack...I hav been charged rs.235 when the package cost is rs 220 without any intimation or what so ever changes been made without consulting me.

Why should I pay up for channels unable to view or addition of other channels from the tata sky, which I m still not aware of..? And no service given while problems arise of this kind...!

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Address: 400092

Website: tatasky.com

Tata sky subscriber id - [protected]. 20 days ago there was some problem in receiving signals so we called up Customer care services & asked for someone to check. Till a week nobody came, every time we would receive a call saying that engineer will come around 5.00 pm but nobody turned out.after 3 more complaints made to tata sky customer care, an engineer came on 11/10/2015 & solved the problem. We had Rs.500/- balance in our account & Customer care executive told us Rs.170/- would be deducted for the visit. After a week, our connection gets disconnected as the balance was nil. Ideally there should have been a balance of Rs.330/- After complaining & calling for two weeks to tata sky executives, I haven't got any refund of amount.so many complaints & ticket numbers are made but every time you call the ticket gets closed & they register a new complaint when we ask for explanation, they do not have any answer.the only thing they say is your problem will be solved within 72 hrs but even after 2 weeks there is no response or action taken against my complaint nor any explanation for amount deduction. This the kind of service they are providing...PATHETIC... I advise others that plsss not even in worst case buy tata sky services there are many other good service providers who actually care for their customer. This is how the brand TATA is.

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N

nidhi_punit

from Mumbai, Maharashtra

Oct 21, 2015

ACT ...these are hard earned money...& provide proper explanation on my amount

L

Lalit Powar

from Bengaluru, Karnataka

Oct 23, 2015

I had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue.

N

nidhi_punit

from Mumbai, Maharashtra

Apr 6, 2016

Tata sky subscriber id - [protected]. 20 days ago there was some problem in receiving signals so we called up Customer care services & asked for someone to check. Till a week nobody came, every time we would receive a call saying that engineer will come around 5.00 pm but nobody turned out.after 3 more complaints made to tata sky customer care, an engineer came on 11/10/2015 & solved the problem. We had Rs.500/- balance in our account & Customer care executive told us Rs.170/- would be deducted for the visit. After a week, our connection gets disconnected as the balance was nil. Ideally there should have been a balance of Rs.330/- After complaining & calling for two weeks to tata sky executives, I haven't got any refund of amount.so many complaints & ticket numbers are made but every time you call the ticket gets closed & they register a new complaint when we ask for explanation, they do not have any answer.the only thing they say is your problem will be solved within 72 hrs but even after 2 weeks there is no response or action taken against my complaint nor any explanation for amount deduction. This the kind of service they are providing...PATHETIC... I advise others that plsss not even in worst case buy tata sky services there are many other good service providers who actually care for their customer. This is how the brand TATA is.

N

nidhi_punit

from Mumbai, Maharashtra

Apr 6, 2016

after so many months, we haven't heard from them & haven't got any refund as well.

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Address: Mumbai City, Maharashtra, 400008

Website: tatasky

My tata sky hd plus is not working from last on month, i have done several complaint 1) rq no. N68bfgq, 2) rq no. Nbfm9cs, 3) rg no. 1-[protected], 4) rq no.1-[protected], 5) rq no. Nonf9zp, but still my problem is not solved, now they have stopped attending to my complain as they do not have any solution and i am charge every month for the comlaint and monthly charges also by tata sky.

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Address: 442501

My tata sky consumer no. [protected].
I m premium customer holding tata sky since 2007.Earlier i was having setup box without recording facility.It was working perfectly fine. Recently six months back, i changed over to full hd with recording facility with exchange of my old box. Day one, i m facing problem either it is not working or does not receive signal.I have made hundreds of calls but neither your person reports nor he is able to sol;ve my problem, .Of his own they are putting in the system, complaint resolve which is rediculuos. I dont know where to go, but left to go to consumer forum. Even i requested to change my box but in vain. Today also i m unable to view tata sky. You can check frm your systen about my number of complaints
I request you to immediately replace my setup box with new one and resolve the my problem. I m fade up with tata sky
Regards
Vasant nimje
General manager
Ministry of defence
Cell no [protected]
Add-2b type v secter vi, ordnance factory chanda
Distt: chandrapur, maharashtra-442501
Email - [protected]@rediff.com

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vasantnimje

from Nagpur, Maharashtra

Apr 6, 2016

unable to view tatasky from last six month even though i mpremiun customer. made many complaints but tata sky is unable to resolve

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Address: 413324

Website: tatasky.com

Hi,

Tata sky service is very bad for [protected] this number is not toll free
They have to provide toll free number or email id fro consumer support.
Very irritating about tata sky is that customer can change plan form only one missed cal but when he want to stop same plan have to call again and again costing to much.

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Address: Pune, Maharashtra, 411041

Hi,
My subscribers ID is[protected]. I have given complaint 3 times in a month. Picture stucks every second.
Three time engg came did nothing. Same problem again and again. Tatasky is not replacing set top box nor they are ready to refund. And it is in warranty period. India's worst service provider.

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Address: Mumbai City, Maharashtra, 400098

Website: tatasky.com

Dear Sir,
my Id no. [protected]
name Ravindra sonawane
mobile-[protected]
last 8 days i m facing the tata sky problem
show in my tv screen imminently recharge your account
but my dew date is 21/04/2016
so i want senior installer visit
tomorrow ...
so plz kindly help ...
regards
Ravindra

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Address: 560078

Dear Sir,

I am Tata sky customer since 2014 (ID NO: [protected]), recently i have shifted from Chennai to Bangalore and called Bangalore office for re installation, they send one technician to my home address on 2nd April 2015 at 5.30 pm
The technician has fitted wrongly the setup box to my LED TV which resulted damage my TV and Tata sky machine.
when i was called the customer care for complain, they are not responding my problem properly.They are asking Rs.550 for replacing setup box and Rs.300 for relocated charges which is unethical.They are not talking about the Tv which i have lost.

Kindly look in to this matter do the justice.

Regards
Priyabrat Nayak

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siddu

from Bengaluru, Karnataka

Apr 5, 2016

Hi,
As i am a regular customer of TATA SKY, One of executive come to my home from Tata sky, for relocating. but the exact problem is he doesn't how to reinstall, without checking setup box he connected to switch, then immediately set up box as well as TV both got fired,
Now my question is who is going to PAY TV charges and set up charges
Kindly take this request into consideration.

S

siddu

from Bengaluru, Karnataka

Apr 9, 2016

Dear Sir,

still there was no response or action to my above mail.I have already taken a appointment in Bangalore Consumer court .Waiting for your response by Monday 11th April.

(ID NO: [protected])

Regards
Priyabrat Nayak
mob-[protected]

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Address: North 24 Parganas, West Bengal, 700136

Website: tatasky

I paid rs 500/- in advance to reactivated my connection as per the telephonic advice by the customer care of tatasky.
Till date they are giving service after repeated call and everyday deducting the amounts.

The service staff are highly irregular and never bother about the request of the customer. They keep us waiting for entire day and never turns up or will give odd time when one is out of home. This is a common practice of this agency.

Kindly help me out how to put them in task and stop them not deducting the amount without providing the service.

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Address: Aurangabad, Maharashtra, 431003

Dear Sir,

I had recharged with rs 532 on 3rd april 2016 at 10.22 am in the morning for my tata sky tv...I made payment through my netbanking...money got deducted but i got massage tjat device not recharged..kindly revert back my money to my account..

Transaction Ref No. 51730295IG0BTFYWS0
Tata Sky No. [protected]
Order Id 14394
Bank Name :- State Bank Of India
Account No :- [protected]

I m attaching the copy of which i received massage after recharged...

Ashwin Jadhav
[protected]

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Address: Bangalore, Karnataka, 560085

Website: Tatasky helpline

I have not had any connection from my set top box in my house since a week. All 3set top boxes has no signal. Even after repeated following up and escalating to tata sky customer care, no one has resolved the complaint. Such a helpless situation where they keep false commitment but no one even calls back and informs on the status.
Don't know if they would reimburse for the losses and the numerous phone calls i have made. They are not even giving me the details even if i want to close the connection

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Address: Khammam, Andhra Pradesh

Website: Worest

I bought tata sky DTH HD yester day .They told me that installation could be done with in half an hour. But tolerenced me 12 hours. At last I got installation at 10:30pm yesterday.

After then today morning onwards signal is gone. I complained to dealer but still now that problem not solved.

I never ever seen like this type of service in my sence. So please rectify my problem...

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Address: Kolar, Karnataka, 563115

Website: consumer complints

My tata sky ID no. [protected], lost month i payed Rs.275 but this moth suddenly they increased to Rs.365 when i asked customer complaints they telling that active devotion is activated and they are not answering properly simply diverting the call to some other section. i am not requested to activate the channel. if tata sky not cancelling the new channel i will not recharge my tata sky till they retain my old charge amount Rs.275

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Address: Raigad, Maharashtra, 402111

SIR
tata sky person not comining my home whats problam realy chip on your tata sky service.
. my id [protected]
complent no ; nwhbjkg 1/04/2016

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