Tata Sky Complaints & Reviews

First of all i have to call multiple times to connect to tata sky service center. Secondly after registering my complaint they send a technician who doesnt know how things work and talks rudly and takes his bag and goes off without fixing the problem and when i tried talking to the occ of the service persons he threats me that he will not do it i should go and do whatever i want to. I am a tata employee myself and didnt expect such a service and threating from a person who doesnt have sense to talking itself. My number is [protected] and my tata sky is linked to the same number. And i am still without the tata sky fixed for me and the call center is always putting me on hold whenever i call them

Dear Team,

I had moved on transfer from Chennai to Kochi. Attempted to call everyone to have that fixed in my house in Kochi, Mundam veli Jal Vayu Vihar. Unable to contact Kochi Tata Sky help

regards
Santhosh.K.M

We are costumer of Tata sky for almost last 5 years. There is intermittent loss of signals almost 100 times a day, lasting from few seconds to 20 minutes for last one month.
We have registered complaint to tata sky for this for 4 times, they have sent engineer twice, but when engineer comes if it's working good for last 5 minutes, he says everything is ok and issues is still unsolved. We pay 380 per month for this poor quality service... Requesting a refund of one month or urgent repair if they are competent enough. ID [protected]

My subscription account is [protected] and my pack includes the following:

1. Lok Sabha TV
2. Rajya Sabha TV
3. Bloomberg TV

In addition Tatasky has started some new channels - NatGeo People, Travel XP etc which are showing as part of my pack WITHOUT additional charges.

The First three channels were coming till suddenly one day recently they have stopped coming.

The new channels have never come since starting.

Whatever was suggested by the Call Center or the Chat Agent did not work. Neither are they able to escalate the problem to technical seniors.

Now they want me to pay for service engineer to visit when none of the above is my fault.

I have been contacting tata sky and they have put me on hold every time for 15-20 minutes every time without solving my query. now they are forcing upon to settle for an amount and surrender the account.exec have been calling 5 times daily and just irritating and mis informing . is there some one to listen properly and understand my concern. i could not even watch the finals of WT20 due to deactivation on their own. such apathetic service was not expected from TATA SONS, hope Mr. Mistry reads customer complaints

Hi,

I paid the amount via online to tata sky and it has been told to me, it will be installed within 2 hrs.
Nothing happened, after 2hrs i called again .Again same thing has been told the person will come in another 2hrs.

Finally after 5hrs, call came to me saying that today will not be possible .Tomorrow will gonna come for your installation.

Regards,
Mayank

Dear Team,

This is with reference to my complaint number NY0DK39.

Yesterday i.e on 04/04/2016, my TATA SKY got off in the evening, it started showing "NO SIGNAL" error and I saw that your engineer who was come to resolve issue of Mr. Pai of our building. I requested him to resolve the issue, since this is second time happening the same thing, that whenever your enginner comes to resolve the issue of Mr. Pai, my tata sky gets off.

Your enginner didnt accepted to resolve the issue and was not ready to accept that he has touch, but I can prove this with evidence that this is the fact.

Yesterday I was not able to view the important event of T20 WORLD CUP FINAL.

Whenever I m talking to your person, they always says that "Apologize" "sorry for inconvinience". Myself paying for complete year and getting this kind of service which is not accepted from my side.

Now today morning your escalation team has called me and telling me that engineer visit is chargeable. Now why should I pay the same, because it is not my problem.

I would have done the payment, if problem would have been from my end, kindly note the same, as clarified earlier.

Kindly resolve the issue at the earliest and I will make sure that I m not going to pay and do not deduct the amount from my recharge.

Inspite of talking several times, no resolution is coming. Always getting time frame of 24 hours...very bad service from Tata Sky this time.

Regards

Kailash Rane

A week Before, I have purchased tata sky, and after one week when installation has done, we have gone through the channels and found that it was not up the mark. Then we have contacted to the marketing person who made those false commitment to correct the mistake. Still after 10 days no action has taken and now that person is also not picking up our calls. so have to remove your connection. So, please do response against this and false commitment by your dealership

My tata sky ID no. [protected], i got call yesterday i, e 07.04.2016 from Call Center telling that Tata Sky is offering a service Active Smart Games. After listening the offer, I straight way denied to activate the service. In spite of my denying the service has been activated and Rs. 59 has been deducted in my current balance. I request you to deactivate the service with immediate effect and restore my current balance for which deducted otherwise if my request not acceded then I will take up the matter in Consumer Court against Tata Sky because such type of incident happened second time with me.
Name -Pradeep Kumar Das
Mob -[protected]
email- pradeep.[protected]@sbi.co.in

I have requested tata sky helpline to shift my connection with tv to another room in the same Flat. The customer care officer repeatedly refused to shift by saying they will only move box not tv. I have already moved earlier twice through tata sky only. But he is totally in denying mood despite I was agreed to pay installation charges. If this is the customer service from a reputed company. Dont you think it is nonsense that i hire outside party to install my monitor and call them only for moving my set top box where as they have infrastructure and everything.

My sub ID is [protected] I had purchased multi TV pack & paid some RS. 6500/- for one year. But suddenly you people have disconnected my second TV. I am very nuch disappointed on your act. Kindly look into the matter & resolve the problem.

Thaks

I want to remove my base pack dhamaal cricket and make my pack . Please remove my base pack my sub I'd [protected] for now Contac me at [protected]

Sir, I want to deactivate star sports 3 channel (408).. I was activate this channel on my demand till 1 month ago for purpose watching T20 worldcup.. Now I want to deactivate this channel but not Abel to connect with helpline number.. Kindly proceed my request sir my subscriber ID is [protected]..

I have been trying to raise complaint and rectify the problem from past few days...the customer care informs me there is no call record existing ...while I had given the date and time with 11 minutes of talktime and they saynocall records . Even today the call has been hung up from the customer care while I was still waiting for a reply...why do you want to have such customer service in the first place to waste, time and money...??
Well, I have not been able to view half the channel packages, says set top box not receiving signal...south sports pack was my original pack...I hav been charged rs.235 when the package cost is rs 220 without any intimation or what so ever changes been made without consulting me.

Why should I pay up for channels unable to view or addition of other channels from the tata sky, which I m still not aware of..? And no service given while problems arise of this kind...!

Tata sky subscriber id - [protected]. 20 days ago there was some problem in receiving signals so we called up Customer care services & asked for someone to check. Till a week nobody came, every time we would receive a call saying that engineer will come around 5.00 pm but nobody turned out.after 3 more complaints made to tata sky customer care, an engineer came on 11/10/2015 & solved the problem. We had Rs.500/- balance in our account & Customer care executive told us Rs.170/- would be deducted for the visit. After a week, our connection gets disconnected as the balance was nil. Ideally there should have been a balance of Rs.330/- After complaining & calling for two weeks to tata sky executives, I haven't got any refund of amount.so many complaints & ticket numbers are made but every time you call the ticket gets closed & they register a new complaint when we ask for explanation, they do not have any answer.the only thing they say is your problem will be solved within 72 hrs but even after 2 weeks there is no response or action taken against my complaint nor any explanation for amount deduction. This the kind of service they are providing...PATHETIC... I advise others that plsss not even in worst case buy tata sky services there are many other good service providers who actually care for their customer. This is how the brand TATA is.

My tata sky hd plus is not working from last on month, i have done several complaint 1) rq no. N68bfgq, 2) rq no. Nbfm9cs, 3) rg no. 1-[protected], 4) rq no.1-[protected], 5) rq no. Nonf9zp, but still my problem is not solved, now they have stopped attending to my complain as they do not have any solution and i am charge every month for the comlaint and monthly charges also by tata sky.

My tata sky consumer no. [protected].
I m premium customer holding tata sky since 2007.Earlier i was having setup box without recording facility.It was working perfectly fine. Recently six months back, i changed over to full hd with recording facility with exchange of my old box. Day one, i m facing problem either it is not working or does not receive signal.I have made hundreds of calls but neither your person reports nor he is able to sol;ve my problem, .Of his own they are putting in the system, complaint resolve which is rediculuos. I dont know where to go, but left to go to consumer forum. Even i requested to change my box but in vain. Today also i m unable to view tata sky. You can check frm your systen about my number of complaints
I request you to immediately replace my setup box with new one and resolve the my problem. I m fade up with tata sky
Regards
Vasant nimje
General manager
Ministry of defence
Cell no [protected]
Add-2b type v secter vi, ordnance factory chanda
Distt: chandrapur, maharashtra-442501
Email - [protected]@rediff.com

Hi,

Tata sky service is very bad for [protected] this number is not toll free
They have to provide toll free number or email id fro consumer support.
Very irritating about tata sky is that customer can change plan form only one missed cal but when he want to stop same plan have to call again and again costing to much.

Hi,
My subscribers ID is[protected]. I have given complaint 3 times in a month. Picture stucks every second.
Three time engg came did nothing. Same problem again and again. Tatasky is not replacing set top box nor they are ready to refund. And it is in warranty period. India's worst service provider.

Dear Sir,
my Id no. [protected]
name Ravindra sonawane
mobile-[protected]
last 8 days i m facing the tata sky problem
show in my tv screen imminently recharge your account
but my dew date is 21/04/2016
so i want senior installer visit
tomorrow ...
so plz kindly help ...
regards
Ravindra