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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Tata Sky reviews & complaints page 303

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A
Anklesh kkumar
from Noida, Uttar Pradesh
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Why to pay technician visit charge for delivery of adopter

Address:New Delhi, Delhi, 110091
Website:tatasky.com

I need a power adopter of HD box whose cost as per call center people is 125 Rs only but for that i need to pay 200 rupees as visit charge of the technician, why i have to pay technician visit charge while it is not all required, is it fair with customer, even i requested to give me address so that i can pay and collect the adopter but tata sky people simply refuse that and said that they will only deliver the adopter and will forcibly charge...
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Sreenath Naik
from Bengaluru, Karnataka
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Annual renewal charges are more than the new connection charges

Address:Bangalore, Karnataka, 560048
Website:TATASKY

In 2015 april, we went with a tata sky hd new connection and the amount they charged us for a new connection is inr 5300; validity is one year which includes a hd set top box + 12 months grand sports pack + one year hd access + two smart movies free.

In 2016 april, we requested them for a renewal of the same for one year and the amount they are charging to us is inr 7535/-, wen we asked them they are saying that we have introduced...
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A
ak biswal
from Chennai, Tamil Nadu
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Relocation of tata sky

Address:560013
Website:tatasky

My tatasky id is [protected] and registered mobile no. is [protected]. Requested for relocation of tatasky on 18 april 16 vide complaint no. OAL5GP9 but so far no call is recieved yet regarding this. Call centre is saying that the confirmation call will come to you within 2 hour. I have called up 4 times but no solution has come up. I am paying the money for viewing the channels but unable to watch any of the channel due to nonavailability...
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D
dtk148
from Pune, Maharashtra
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Recharge not done by local dealer

Address:Katni, Madhya Pradesh, 483880

Dear sir,

With reference to above subject, i have paid online rs. 6, 600/- to dealer "hari om marketing", katni state madhya pradesh, on dated 25.03.16, for annual recharge but till date my recharge not done by him.

Dealer name is mr. Nitin and his number is [protected],[protected] / 4000 / 1000

In view of above pls look into the matter and try to resolve the problem asap.

With...
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Address:Mumbai City, Maharashtra, 400007
Website:tatasky

Not able to view tata sky since last week of march. Repeated phone calls to help line is of no help. Please rectify the problem. It shows your set top box not receiving signal. You are requested to extend the validity of recharge by the days the set top box is not receiving signal. If you are interested that i should continue as a consumer with existing pack, then solve the problem. I am not interested for any higher pack advertised by you....
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R
Rashmi S Uttarkar
from Bengaluru, Karnataka
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Tata sky dth subscription not delivered

Address:560038
Website:www.tatasky.ishopper.in

I had purchased a Tata Sky DTH subscription on Sunday (17 April 2016). I was told that the installation will be on the same day but I’ve still not got an installation. Moreover I have now received an SMS that my subscription has been put on hold. And the agents and customer care are not answering my call.

My subscription number : [protected]
Purchase payment made: INR 1870/-
Name of TataSky agent in charge :...
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A
Aggarwalyp
from Raipur, Chhattisgarh
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Disturbing at odd hours on phone

Address:490009

I had tatasky connection no [protected]
As they have increased rates too much I had decided to cut off the connection and inform them that I am not interested in their service .
Even than they are disturbing me at odd hours and forcing me to restart the connection.
Please ask them to stop it
Yash Pal Aggarwal
Mob [protected]...
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A
Azhar Quazi
from Mumbai, Maharashtra
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Tata sky relocation

Address:Mumbai City, Maharashtra, 400008
Website:www.tatasky.com

I asked for relocation of my tata sky services in near by building since last 3 days in heart of the mumbai and called 10 times to customer care waiting for long. every time they are saying tht within 2 hours i ll b getting confirmation call. and now they are saying that within 3 days the technician will come. its such a mental harassement for 6 days . my tata sky id is [protected] n RMN is [protected]. kindly look into the matter urgently...
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B
blitzg99
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Message on tv service

Address:Mumbai City, Maharashtra, 700106
Website:www.tatasky.com/wps/portal

I am a tata sky customer and my customer no is [protected] . For the last one month, i have been bugged by a message on my tv that says "subscription is due and pay your dues today to avoid suspension of service". This message appears on a regular basis on my tata sky tv and stays on for about 1 min. Every time, even though i have always paid my bill on time. Pls. Look into this irritating issue and i hope you will resolve this soon. This...
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R
ritapledger
from Delhi, Delhi
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Account no. 1057372276 rita pledger

Address:560034
Website:tata sky

Sir,

I had recharged my above ac. on 14.04.2016 and all the programmes were coming fine. but from 16.04.2016 onwards there was no display at all. I complained to your customer care and also called up Bangalore office to lodge the complaint. but todate nothing has been done. on the contrary, on 14.04.2016 I get a message informing me that my next recharge date is 14.05.2016. isn't this ridiculous? I am your customer for more...
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S
Sreejith G.
from Mumbai, Maharashtra
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Very poor service quality and increase in price: absolutely not justified.

Address:Thiruvananthapuram, Kerala, 695018
Website:www.consumercomplaints.in/new_complaint

Earlier, you could add a new base pack and add a new la-carte channel and immediately get the service activated. The service was really great.

Yesterday, i activated a new base pack and added a new channel sony six and i had to wait for more than an hour to watch the ipl match which i could not watch at all. What a shame?

On top of that, the rates have been increased amidst this sucking quality tata sky is...
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P
Prakash Seshan
from Chennai, Tamil Nadu
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Subscription plan

Address:Chennai, Tamil Nadu, 600096
Website:Tata Sky

We renewed our tata sky annual subscription for id no [protected] by paying rs.15400 on 18 june 2015 to be effective from 2 july 2015 till 1st july 2016. This subscription covered four tv sets installed in our residence (Three hd plus and one hd). All tv's were disconnected on 12th april 2016 and we were asked to renew the subscription.I called the help number and was told by the lady at the customer service that my subscription had expired....
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Address:Mumbai City, Maharashtra, 385340
Website:www.tatasky.com

I requested for HD box complaint for 7days. But Tatasky device providers are very unprofessional to resolve it. I contacted customer care 100 times and they have same thing to say that you will get call in 1-2 hour.
I have taken one year advance subscription so I can not dump Tatasky for new one. My ID is [protected]....
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1
1004283857
from Delhi, Delhi
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No show

Address:New Delhi, Delhi, 110064

Dear sir,
My name is shekhar dey; aged 67 years; id no.[protected]; address ea-50 maya enclave new delhi-110064. My pvr plus setup box is out of order for the last 5 days. Many channels in/c news channel don’t show. On 13 april ’16 i lodged a complaint. Some technician comes at 8 pm on 14 th april ’16 after keeping me waiting for full day. After one hour he changed one connector and went away without rectifying the defect. I...
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Address:Bangalore, Karnataka, 560008
Website:www.mytatasky.com/web/portal/home

Dear sir,

I have given request #[protected] dated 20-mar-2016 to credit of rs.50/= to my account against the automatic active service selection and auto debit.

Today i have spoken to your customer care engineer at 4.30pm but he could not solve the problem instead he asked me to give one more request. I am wondering how many more request you needed to address one issue. Really this annoying and apart from a...
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P
pvgiri
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised debit to account

Address:Bangalore, Karnataka, 560102
Website:www.tatasky.com

My account #[protected]. I have been with tatasky for nearly a decade.
I have been having two issues with tatasky.
1. Changing dates
2. Unauthorised charges

1. Changing dates
I pay annual charges. So if pay charges today then the dth services will need to be renewed next year same date.

Two years ago i felt that the dates were being preponed. I had not recorded the dates so for next...
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Rachel1234
from Nagpur, Maharashtra
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Though complete payment is done, channels cannot be viewed

Address:411015
Website:www.tatasky.com

We have been using the services of Tatasky since a long time. My subscriber ID is [protected]. I recharge for Tata Sky subscription on an annual basis. But for the last 2 weeks I am not able to view the Regional Tamil channels, which I have subscribed for (though I have made the complete payment for the whole year on 22/01/2016).

When I approached Tatasky customer care, they said it's a problem from there side, and that we...
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T
taransaini
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Tata sky new subscriber member.

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

I had new tata sky connection in Month of March 2016 i.e last month (Subscriber ID [protected]). I taken connection on recommendation from few fellow friends. My experience has been really bad with Tata sky till now. Let me start from beginning, I came on my holiday from London, I thought I would have a tata sky connection for my family who stays in navi Mumbai. I wanted to do while I was in Mumbai because they...
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P
Prabir Kumar Bose
from Bengaluru, Karnataka
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Not allowing to access on line for some service.

Address:560043
Website:my tatasky.com

I am a Tata sky DTH customer. My customer id-[protected]. For certain service when I am trying to log in on line, prior to giving access my customer id is requested., As soon as I enter my customer id this following message is appearing denying me further access to communicate.
"Sorry! Your request could not be processed .Pl.try later again"
This irritating message is appearing again & again every time I am trying to log in....
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Address:Kolkata, West Bengal, 700078
Website:It is about Tata Sky TV .

My customer id is [protected]. I am religiously recharging for tata sky tv. But for the last 2 months i am observing that no programme is coming in my tv . For all channels it is showing that i have not subscribed for it.
Then i am failing to understand what for i am paying.
There is no local office of tata sky to whom we can physically meet and lodge our complain. I am feeling that i am being cheated....
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