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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India
400098

Tata Sky reviews & complaints page 350

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R
Richa22
from Mumbai, Maharashtra
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Charges on account

Address:401107
Website:Tatasky.com

I'm a premier customer so I was informed that there will be no service charge. But they have charged my account with 170rs. When I called them they informed that the charge was by mistake and it will be credited back in the account. It is not credited even after calling several times....
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K
keerthi Gangineni
from Hyderabad, Telangana
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Charging money from customers unnecessarily for technician visits

Address:Hyderabad, Andhra Pradesh, 500070
Website:www.tatasky.com

Iam a tata sky user with subscriber Id:[protected]. I recently shifted my house. The technician from tata sky came and reinstalled it in new lcation and charged rs.375/- for that. Rs.375/- has been deducted from my account. and just after 1 month now iam unable to watch 2 channels from the package I suscribed. So, today I called for customer care support and complained about it. The person who attended the call asked me to recheck the settings...
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mihgan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges

Address:Mumbai City, Maharashtra, 400054

My ac no.[protected] for tatasky my name mihir gandhi i just got a new hd box installed by them and then i started getting very low sound on it whereas the old box which was standard definition gave me proper sound so i called for an engineer immediately and was told i wont be charged as its a new box and facing issue ...the engineer arrives just changes some settings with the remote which only they are aware of and the sound...
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Address:643001

I am waiting in my home from last three days for the technical assistant but to my dismay no one has come and at the same time I am asked to call all different numbers each time and everytime they say they will come in an hour.. Very poor service.. Service manager not attending the call.. My phone no [protected]...
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Prashant Joseph
from Bengaluru, Karnataka
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Most pathetic installation and service

Address:Bangalore, Karnataka, 560025

I got a tata sky connection yesterday in eagle street Bangalore. I have wires running all across my house and terrace. The guy who came for installation says its not my job to put the wires properly. One of my neighbours tripped on the wire today and came complaining to me. When I went up, I saw what pathetic work the technician had done. Also he did not give me a new dish. Some old dish someone had left back was used for the connection....
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Raju812
from Chennai, Tamil Nadu
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Regarding deduction of charges for the defect at company end

Address:Ramanathapuram, Tamil Nadu, 623526

I am using tata sky under I'd [protected] for the past 5 yrs. I was not able to view certain channels from 25 Nov 15. I lodged a complaint on 29 Nov15. They asked to master reset and check. I did and it worked for few minutes and once again those channels were not viewable.I raised a complaint. This problem was experienced by many people in my area of Rameswaram. The technicians visited after 3 days and did nothing except doing the same master...
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Address:560076

I am using tata sky from last 5 years and two years back changed from SD to HD . my subscriber id is [protected] registered mobile no. [protected] alternate no.[protected] i have purchased annual mega south hd pack, that one is costliest pack and includes every channel, for payment i did that ...but in return as service nothing getting even as compared to base pack also. NO HD channels able to watch, fav news, movie and entertainment...
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S
syed inayathullah
from Bengaluru, Karnataka
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Regarding re-activation

Address:560076
Website:www.comsumer complaint.in

My Tata Sky ID - [protected].on 29th November 2015, I had called at the Call Center for Re -connection of 1st & 2nd T. V .the person told only re - connection charges of Rs. 200/= will be charged.next day 30th. November 2015 the service persons Ashok & Nisar came to my Place & they told that these boxes will not work now, you have to replace the boxes.HD box will cost you Rs. 990/= & Normal Box will cost you Rs.500/= & they have changed the...
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Vkate
from Surat, Gujarat
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Before 8 months not viewed channels.

Address:411043

Dear Sir, My Name is Vishal Jotiram Kate, i live in Pune, Maharashtra. My Tata sky no. not seen last 6 months, and I am recharge upto 10 Feb. 2016, 12 months subscription, but Tata sky is not respond me any level i.e. call or visit. I am very gulty fill for this, Tata sky service purchased. So, please urgent me this response. My Mobile No. +91 [protected]. Mail ID - [protected]@gmail.com Vishal J. Kate Address - Flat...
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S
sruplap
from Pune, Maharashtra
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Regarding closure of one set top box services

Address:411052
Website:www.tatasky.com

I've 2 set top boxes for Tata Sky broad band services. One set box has recording facility and other set top box doesn't have one. Now I want to stop services of set top box which doesn't have recording facility. Every time we want to make changes, Tata shy replies that they will delete all recordings if any switch happens. This is not understandable. The recordings are on set top box. How can the switching should affect the recording? This...
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sujoy1979
from Delhi, Delhi
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Customer Service -- Worst of the lot

Address:Bangalore, Karnataka, 560068

I am using Tata sky for almost 4 + years. Recently had an issue where some channels are viewable, and some are not. Logged a complaint with Tata sky. The issue was at the port level outside the house and port changed problem fixed, Tata sky is charging for the same. Why is the customer being held responsible for your problem. 170rs has been deducted. IF your team has capablity to troubleshoot at your call centers do it. why would someone...
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prasadgov
from Bengaluru, Karnataka
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Malicious calls from tata sky

Address:Mumbai City, Maharashtra, 403602
Website:www.tatasky.com

Hi Support,
For Tata Sky ID[protected],
I got a call from apparently to buy new packages which I didnt obvious want. The person calling me said his name was Sarfaraz
and the number from which the call came was[protected]
The call came at 13:43 hours on 1st December 2015

Once I declined saying, I dont want any of those packages, he started asking me why ? Not a question which he is supposed to...
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K.Satish Chander Reddy
from Hyderabad, Telangana
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Non activation of TV services after installation of Set Top Box

Address:Hyderabad, Andhra Pradesh
Website:www.consumercomplaints.in

On my request a Tata Sky Set Top Box was installed at my house at Habsiguda, Hyderabad on 28.11.2015. The technician Mr.Venkatesh ([protected])collected Rs.1800/- from me with an assurance that my connection will be activated in 2-3 hours and that I am entitled to one month's free viewership. It is 4 days since the installation of the Set Top Box. I am sorry to note that my connection is yet to be activated. All my efforts to get my problem...
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BharatMalhotra2002
from Delhi, Delhi
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Service activation without consent

Address:Faridabad, Haryana, 121008

Dear Support,

With this mail, I want to being to your notice that there has been the chances in the past when actve services gets activated on my subscriber ID [protected] without consent written or verbal.

On 30th November 2015 at 10:20AM, I have received the SMS from Tatasky which says " Request completed for Monthly Actve Music, Rs60."

Also, On 14 september 2015 at 11:05AM, I have...
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C
casanova03
from Lonavla, Maharashtra
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To deactivate hd channels

Address:Mumbai City, Maharashtra, 400709
Website:www.tatasky.com

I want to deactivate my hd subscription pack but whenever i call on help line no. they only talk about recharge and there dumb products... i want to talk to customer executive to deactivate hd channels but they are not providing the service... in last month on 18th nov i have done recharge of Rs.250 for channels and whooooosssshhhh now i got a message from last week for saying my account is going to deactivate on 2nd dec please recharge your...
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S
Sanjay Vasudeva
from Cuddalore, Tamil Nadu
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Cancellation of tata sky dth

Website:www.viveks.com

We had cancelled the dth connect suggested by the sales person at viveks porur show room on 11.11.15. It is almost 20days since we informed them.this dth service was forced by the sales person even after we informing them that we an sun dth at our home.they said that the tv we purchased is not compatible with sun dth but we found it is working perfectly with sun dth so we decided to cancel the Tata sky dth booking.we have informed sales person...
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Address:122002
Website:www.tatasky.com

I split my existing multi-tv connection with a new subscriber ID [protected] in Gurgaon, Haryana. This account was activated on 27 Oct 2015 (I deposited Rs. 150 for the same). After activation, tata sky began deducting approx Rs. 14 per day (I took metro pack for Rs. 395/month). However, they never actually installed the dish at my premises (I had my own set top box from the previous multi-tv connection). I kept requesting them to give...
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Dharam Mistry
from Mumbai, Maharashtra
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Setup box not working for HD channels

Address:Mumbai City, Maharashtra, 400092
Website:tata sky

All most 6-8 months after so many complaints tata sky Service provider fail to do their duty, they unable to soul our problem, which is related setup box almost a year went... Still HD channel not working, they came two three time after so many complain. Now they are not responding also... If this happen with thousand of pepole ...then this company making lots of money without giving service., .. Sorry to say but they disappointed me a lot...still...
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C
Chetan Misal
from Pune, Maharashtra
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Deduction of Service Visit charge which is not completed

Address:411023
Website:Tata Sky

Chetanm 19:06 joined the chat Good Evening chetan misal, welcome to TataSky Chat support. Tata Sky 19:06 Please stay online as all our agents are busy assisting other customers, Your Estimated wait time is - 6 Minutes andMeanwhile, kindly key in what we can help you with in brief (1000 characters), And your queue position is - 13 chetanm 19:06 hello I have query regarding the Recharge date of mine a/c chetanm 19:07 We had rechrged...
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Priyanka Ghogle
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Network problem and very reluctant service

Address:400078
Website:Tata sky

There is an issue with the network since 5 days and even on constantly calling, begging customer care people no one has comw to fix it. With constant assurance that person will come in d morning afternoon evening. After paying hefty monthly bill absolutely not satisfied. In rainy season also there is a blinking service. Plz dnt buy tata sky service. They do not need customers as they have ao many they don't care....
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