Tata Sky Complaints & Reviews

We have had tata sky connection for more than 3 years now. From last one year since the time they have started with HD services they have started to fleece customers. Last year when we subscribed to their HD services they automatically gave us HBO premium channels & suddenly after some time our regular package channels started to get discontinued after checking we were told that money was being deducted for HBO premium channels. After fourth attempt with their associate they finally disconnected the HBO premium package. So after that experience I was very clear that we need to clarify everything with them, after confirming & reconfirming the amount with their 2 associates we renewed the package for one year in July 2015& we were assured that we won’t be asked to pay any extra amount for these services till July 2016.Everything was going smooth till November 2015 & now suddenly they have discontinued our additional packages. Initially when we called we were told that there was some technical issue & amount was paid for an entire year, their technical team visited they said problem was with payment which there call centre kept on refusing. After two endless days of conversation new twist in the tale was that they said that there was no money in our account. The money that was deposited was deducted as packages that were given to us were on monthly basis. From last ten days despite repeated requests for playing back the conversation that we had with their associates in the month of July 2015 while renewing the package they are not ready to playback the conversation. Would really appreciate if anyone can help us in this matter. Regards Bani Jain Civil lines, Delhi -110054

I have booked tatasky on 12 the November 2015. From 13th to till date these company is not responding to do installation, every time just giving another time or telling that they will call for this. Once they they told they can tell time for installation. And there technician also very ridiculous mosst of the his phone not reachable or busy or switched off. Some time he is giving time I ' ll come by 10 min. And not at all coming. This is very very ridiculous service I ever experienced. Sub I'd [protected]

Worst service and staff. Without contacting/visiting/repairing they clear the complain and report like mis-match of address, while living at my place since last 23 years. When we try to speak with call center they simply reply that your complain will be resolved within two working hours. They are supposed to replace the PVR SET TOP BOX as still it is under the warranty period, they do not replace the same with a fresh one. They replace with damaged/repaired old piece. No senior executive comes on line resolve your problem. We request consumer forum to intervene and get us our matter settled. My details are Cons. ID No. [protected] and contact no. is [protected] We add for your information that this is going on since last three weeks. Thanking you. Ranjan Harshad Mehta

My customer ID is [protected] Here with I Want to inform you that I am customer of Tata Sky since long time (more than 7 years), Even we have upgrade our system provided by tata sky from Regular Set-top Box to HD+ Set Top Box and its services during this period. But from last one year, I am getting so many problems from set top box. Sequence of Problems are as below. I have replaced my HD+ recording Set top box 2nd time in end of May-2015 during last one year. Now from in month of August my set top box got some problem, Service Center operator advice to replace set top box without doing any technical person visit. For that Tatasky will deduct 170 Rs. Technical Visit Charge and 520 Rs. Set-top Box Charge from my account. a. Why Should I pay for Replacing Set-top Box (provided by Tatasky) 3rd Time in current year? b. Why Should I Pay for Technical Person Visit (3-4 times in a Year)? c. Service Center Operator is more interested for Visit Charges and Other charges then Customer Satisfaction. I don’t want to pay any single Rs. to solve my set top box (Provided by Tata sky) problem. As a valuable customer I have already paid annually fees of my current packages. If Tata sky authority will solve my set-top box problem, without claiming any charges then I am ready to continue hire Tata sky services. I am not able to view my tata sky packages for which i have paid already, , , Even when i ask to cancel my connection & refund they are informing me that there is no any policy for refund. After discussion they told me that Set top box and Dish antena and Wires and digicard are their property... (For these garbage i have already paid thousands of money and that people are claiming these are their property.)

Purchase tata sky connection on 09-11-15 which has been installed on 10-11-15 with subscriber ID [protected]. At that time signal was good but two or three day after return from vacation there was no signal found. I complaint about this to given number i.e[protected] at shimla on 14-11-15 but no body attend the complaint and gave fake promises. I request you to look into the matter and resolve the issue immediately. Thanks Devender jogi R/O Eddelston-A CPWD. Type-IV Near Rahat Hotel, Chhota Shimla Himachal Pradesh-171002 [protected] [protected]

I have been charged about rs 180 for around 7 minutes call for calling[protected] tata sky helpline which was supposed to be a tollfree. and the trick is whn u call this no from ur home circle this no comes not available and in roamin it gets connected and they charge me morew then calling usa. stop them and the mobile operators for doing so

My id is [protected] m not able to deactivate everywhere tv and i have tried it multiple times pls deactivate it urgently u nhave been charing me for no use for i nvr been able to use it and u have charging me as i m not able to deactivate it

We were not able to view the channels for which we paid monthly charges so i called helpline in put complain. they took my complain and said that there will be No Charges for this visit of the tata sky personal. Now i see that i have been charged for the same. so request you to please put reversal of the same. Thanking you.

I registered a complaint yesterday afternoon about zero signal in my two TV sets. Till now nobody has turned up inspite of repeated calls...at least 10 times we have called their helpline numbers. Everytime we hear an apology and an assurance that their technicians will resolve the issue within two hours.

Zero respect for Customer satisfaction. Atrocious Service quality. Hope someone from Tatasky is reading this. I am in two minds to cancel the subscription and get something else.

Sir, i m your customer of your TATA SKY company your tata sky channels{ 1. & TV, 2. ALL NEWS CHANNELS are not working last two months in my tata sky setup box, i tried a lot of calls to your customer care, but no resolution there. all of your really workshy, irresponsible and very very very disgusting guys. if you will not reply then i will disconnect your connection and go to consumer form. Customer Id: [protected] reg. mob. no. : [protected] Name : Mukesh Verma

Tata sky is the worst DTH provider I have ever seen in my life...it has loads of signal problem and worst is when you complain no techician comes to the home even you call them 100 times...finally I disconnected it and got dish tv...never choose tatasky of you are living in Bangalore my humble advicr

My id is [protected] - yatin r. Hate - mob. No. [protected].
I have complained about set-top bax and your service representatives agree to change set-top box in last week. Now your representative called up on my registered no. And said that i have received your complaint today only while i have made the complaint on 10th of november 2015. And she said that now you don't have have stock of set-top box.

I request you to give this statement in writing on my registered address and refund our deposit as well as our subscription which was taken by you in advance. Because now i am not interested to use tata sky network.

I got a phone call from Tata Sky someday between 21 to 24 October 2015. They asked me to subscribe to "Actve Smart Manager" which costs Rs 10 per day. I denied the subscription. Still they subscribed to it without my knowing. I came to know about it today (16 November 2015) when I checked my monthly statement which had soared to about Rs 500. This is quite irritating because this is second time they are doing such thing. However, I have dropped the pack but they did not repay the money.

Tata Sky Account Details:
Name: J Morya
Subscriber Id: [protected]
Phone no.: [protected]

As can be seen in the provided image as a proof the pack was activated on 24 October 2015.

Please help me.

MY Subscriber ID : [protected]
I have called Tata sky multiple times and they were not willing to take a request to unsubscribe me from Everywhere TV service. In your web site no option for deactivate this service and this is joke. so please deactivate my tata sky Everywhere TV service.and stop the deduction of admin fee 60 Rs per month. RAVI MOHAN [protected]

Hello, my cutomer ID [protected]. I had called the day before diwali to let them know the power was not turning on the box. I had mention to him that I had a series of shows on recording so that I would appreciate it if he could look into the matter. He promises and tells me he has another box at the office and that he will replace it for me the first thing in the morning, just to clarify i asked him one more time if he would come or shall I call again and complain. He begs not to complaint again and reassures me that he will be here in the morning. That was the last of what I heard of him. A week later an individual says he is going to come and replace the device without no apology for all the inconvenient that they had caused, I had told him that i want to speak to your supervisor before anything. The supervisor calls and acts ignorantly as if we are they are the customers. by the way I STILL HAVENT GOTTEN MY BOX..

It just ridiculous a big company like this would not know how to train their employees properly and not even have a place where we can make a complaint and be heard.

Hi The monopoly of tatasky is increasing day by day first of all they increased the bill without any notice though they have time to call for providing their promotions and all they didnot even bother to provide anything like the same when it comes for the billing and after registering a complain also they are not reacting to the same, this is really pathetic service and poor customer support. Horrible. The office despite I request not to talk unnecessary things went on telling stupid things and never tried understanding the facts whats going on, and was rude too.

Sir, my tata sky subsciber id is [protected]. The connection was not working (showing no signal) for which we complained to tata sky and asked for refund. At the time of complaint (during diwali festival)tata sky personnel committed that once the connection problem is resolved the amount will be refunded for which the services were not provided(including all pack charges+ hd fees). But today i received a call from their customer care who misbehaved badly and told that we will not refund your amount and said some words like "aapse jo ho karlo, we will not refund the amount". Tata sky personnel think that customer is fool and very free that on festivals customers will leave behind all the work, pooja and will firstly go and complaint for tata sky. It is surprised to know the a big company like tata sky has such nuisance employees, who are not reliable. They don't have value of their own words. And on the top of that instead of being sorry, their nuisance behavior was there. Is this the way to deal with the customers? they don't have value for money of their customers. If they don;t know to deal with the customers they have no right ot proceed their company further. Immediately refund the amount for days 8th nov 2015 to 13th nov 2015.Refund with immediate effect. Mahesh agrawal [protected]

I am a normal person watching television since I was a child. Since 2 years after this compulsion of set top box was announced, I subscribed to tata sky, the biggest mistake I did in my life!
1. Poor service
2. Money hacks
3. Poor quality
4. Scam
To the company: Do you really think you are doing a good job?
By making your users feeling cheated. Even if its not about money, then why such scams?
Introducing new products won't make you on the top until you make satisfaction with the basics.
I feel talking about this because I (thought) that not all companies are alike.
We complain about telecom companies, mobile phone companies.. Some misunderstanding lies within us too but until you talk to us properly and explain us we won't understand.
Because you aren't doing a favour by giving services you are charging for it!
So people think apple is expensive but the guarantee and services it gives makes us feel secure to invest.
Until things get resolved in our country we can't even compare ourselves to the outsiders.
Out of all,
A frustrated as a TATA sky user
I want to talk to them taking as a house visit because phone calls aren't doing the work!
And even for the house visit, they are charging me.. And these things make me laugh. You poor doctors of tech wana be rich. Lost of senses and poor mindset of all aspects people ask for more by doing less! It should be DO MORE, ask for less.
Huh! These basic things even has to be explained.
P.s: I have registered complaints on phone calls but they were not heard.

Worst Customer Care Service. Bloody I am calling them from last 15 days about NO SIGNAL Complaint and their executives just ignoring it and no one came till date. Have called them around 20 times.. They are just good for selling their products after hiring trainers and train them to beg and buy their product. Complete website is just for Selling producut, HOW to purchase etc. Not a single column of Feebback / Complaint.. DISGUSTING.. Ritesh [protected]

My tata sky customer id number [protected]. On date 14.11.05 my tata sky service was not available . i have called customer service around 4. o clock 1st they hold my phone 5 minutes and response me. later on when i phoned they hold me 15 minutes and when i ask the reason me so much holding . they disconnect me without any reply. So without resolving my problem i had to wait days to get my cable service. it is very embarrassing that i paid for the service but not getting my service. And this is a mental