Tata Sky Complaints & Reviews

Address: Tata sky

Tata sky executives gives me site http://Www.holidaywithqaspl.com for claiming my holdiday voucher which they give me at the time of installation of connection but its 20th day but still its showing error in login through my subscriber id. And getting no reply from executive too who intall connection

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Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 29, 2021

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this ^Sneha

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Address: Amar Apartment, Flat No 305, ASHOK PATH, SURVEY, BELTOLA, GUWAHATI 781028

The display message in the TV says "The set top box needs to be paired". Please do the needful at your end. We have tried several times to contact on helpline number from RMN +91 [protected], but did not receive any response.

Aug 9, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2021

Tata Sky Customer Care's response Hi! We understand your concern. Please share with us your Subscriber ID to assist you further.

Jan 23, 2021

Updated by kdkishore Subscriber ID [protected]
Digicard ID[protected]

Verified Support

Jan 24, 2021

Tata Sky Customer Care's response Thanks for sharing the details. We have raised a Service Request. Rest assured, you will hear from us soon.

Verified Support

Jan 24, 2021

Tata Sky Customer Care's response We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.

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I was getting pairing error, so i had a chat with tata sky customer care . Customer care person was doing some check/refresh/restart on her side and was asking me to check if error is gone. But this does not solved issue, so Customer care said she will send an technician to check. Other day when technician came, he just called his colleague on phone, gave my subscriber id and name and within second pairing error was gone and channel started.
When issue was on tata sky side (on server side) and not on my setup box side, then why should i pay this charges.
i would have tried alot from my side still i would had been in no position to remove error because it was on server side issue. Some tata sky person have to be there to resolve issue. because chat customer care was not able to solve issue online so its her fault and overall all Server side fault.
Subscriber Id:- [protected]

Aug 10, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Jan 23, 2021

Tata Sky Customer Care's response We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_TW.

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Address: Manasi Sociery flat no 3 dahnukar colony A kothrud pune 411038

I have recharge by Bhim app yestarday butm again your asking to recharge? why ? my whasup no is [protected] and i already posted coArvind Joshi I.D.py of payment on it.

Aug 5, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2021

Tata Sky Customer Care's response Hi!
Your concern is certainly noted. We're looking into it. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Jan 20, 2021

Tata Sky Customer Care's response We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 20, 2021

Verified Support

We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Address: Lala bunglow road

Dear Tata Sky,
I would like to inform you that the account name on my Subscriber ID - [protected] is incorrect since the first day of my subscription. My name is (Nadeem Arman Khan) but it is mistakenly provided as (Nadimalalm Khan).
Therefore, I would like you to resolve this issue regarding my name in the account.
Sincerely,
Nadeem Arman Khan
ID-[protected]
A grateful subscriber.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 17, 2021

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 18, 2021

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 18, 2021

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 18, 2021

Verified Support

Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 18, 2021

Verified Support

Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.

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Address: NANTA ROAD , KOTA RAJASTHAN

I have ordered a new tata sky hd connection on 10 jan(online payed)from amazon but after so many complaints to tata sky their feild executive demand money for installing connection and not installed yet, i have complaining from last 4 days to tata sky that my connection is not installed yet but they are unble to take strict action on the dealer or feid executive and every time they say that your connection installed in 24 hrs, 8 hrs, 2 hrs, today, tommorow but still its not installed ...
I request you to take against amazon seller & the service provider tata sky

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Aug 8, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Jan 16, 2021

Updated by Ket2070 when my issue will sort, give a time commitment to me...
i am so much frustrated now i ordered this on 10th jan and now is 16th jan why you can't solve my issue give me a reson??
and if you unable to fulfil it in your given time period then give me compensation for mentaly torcher ...

Verified Support

Mar 16, 2021

Tata Sky Customer Care's response Hi!
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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I have made a transaction of Rs. 249 on 07.01.2020 to Tatasky via internet banking through their portal and received the message of a successful transaction from tata sky as well from the bank about the debited amount later I received the message from the tatsky that your transaction was failed. Since the money is already debited from my account and till now (after 6 days) did not get a refund. Meanwhile, I have contacted to my bank they said the transaction is successful from their side. Now I want to know where is my money because I have not used any intermediate site for this transaction so it should be transparent and till now I should get my refund.
So please look into the matter and do the needful.
Thanking you in anticipation.

Tatasky ID: [protected]
Name: S. K. Singh

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Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Jan 15, 2021

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Verified Support

Jan 15, 2021

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Jan 15, 2021

Updated by Swapnil25786 Thank you so much for your help. I have received my refund.

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Address: NS 16 Mianwali nagar paschim vihar, Ground floor

Sir, I had recharged the amount 570Rs to billdeskbqr.tatasky.@hdfcbank for DTH on 10/01/2021 at 10:39 Am UPI Transaction ID ############, but the tatasky DTH provider reports that they didn't received the amount.Please verify as soon as possible.still not credit in my ac.Thank You.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 14, 2021

Verified Support

Hi, you definitely have our attention. Kindly share with us your Registered Mobile Number/Sub ID and let us do the rest.

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Address: Bijapur, Bijapur

Dear sir

I recharged a six month pack worth of 1590 but recharge was unsuccessful and amount debited from my account
And I received a msg from Tata sky as below

Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/d3QNDuwQ?

But the amount not yet refunded to my account kindly do the needful at the earliest

Tata Sky customer support has been notified about the posted complaint.

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Address: Bijapur, Bijapur

Dear sir

I recharged a six month pack worth of 1590 but recharge was unsuccessful and amount debited from my account
And I received a msg from Tata sky as below

Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/d3QNDuwQ?

But the amount not yet refunded to my account kindly do the needful at the earliest

Tata Sky customer support has been notified about the posted complaint.

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Whenever i switch on my tv .. "a message display saying the takasky needs to be paired. contact customer care'
its been 4 days am not able to resolve this issue..
kindly look into it and provide me the solution

Aug 13, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Jan 12, 2021

Tata Sky Customer Care's response We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_TW.

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Address: 44-28vemulapamli mogullapally 506366

Website: Tatasky recharge not received

Recharge successfully but amount not received my tatasky account

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Aug 9, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Jan 11, 2021

Updated by Dasari akhil I want recharge emi

Jan 11, 2021

Updated by Dasari akhil Re fand

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 12, 2021

Verified Support

Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 12, 2021

Verified Support

Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 12, 2021

Verified Support

Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Jan 12, 2021

Verified Support

Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 12, 2021

Verified Support

Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 12, 2021

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

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Customer care executives of TATA Sky make several calls on the same topic in spite of my request to monitor and record the calls, so that next caller gets proper information before calling. During 26th to 29th Dec, 2020, they made around 10 calls on Amazon Fire Stick depite my telling "no" to each caller.It is of no use. very time the caller ask "did some one call you?"
Recently they have tampered with DTH pack and altered many channels without informing me. The customer care says one can add or delete channels as they like using mobile app or Tata Sky web site. So Tata Sky can alter the pack any time without customer information, and the customer has no work other then again setting the pack right. What type of service Tata Sky is giving?

Aug 12, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Jan 10, 2021

Tata Sky Customer Care's response We hope all your concern have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.

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Address: d - 103 shilp saral opp kabir enclave bopal

DEAR sIR,

TATA SKY ID -[protected] not received signal from last night pls do needful urgent

Aug 9, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 10, 2021

Verified Support

H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 10, 2021

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Jan 10, 2021

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

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Address: Hno- 8, Parsudih, Champa Road, Jsr -831002

Website: www.tatasky.com

Tatasky automatically activate the pack if you have raise any complaint or if you have balance into your tatasky DTh account, it happens with last one year,
I raised the complaint againt this into tatasky customer care tollfree number, After complaint they provided me the maximum resolution time of 8th jan 02:07Pm minute. They failed their time and promises. I want to raise my voice against this fraud or scam which is happen with me by Tatasky. Please help me how i get resolution..

Fraud amount- 1239 INR including Taxes.

Aug 7, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Jan 10, 2021

Tata Sky Customer Care's response We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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P

[email protected]

Aug 10, 2021

I have similar issue. Binge equipment given by repair tech stating 3 months free and will be renewed post that if we agree. But after 30 days I’m charged Rs.299 for binge which I never wanted then the next day Rs.129 charged for amazon prime which is inside the binge service. So total Rs.428 charged without my permission. Raised complain no proper response. Consultant saying can’t do anything charged is charged and refused to put me to manager . Informed call back but no one called . Wrote a email still no response stating pandemic delayed response but while taking money it was fast. My subscriber id is [protected].
How can I raise complaint in consumer forum. Can someone help please

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I'm a new customer who has been referred to switch from another company to Tata sky dth by a relative.

Even after successful activation and recharge done on my account, neither I nor my relative has got the ₹ 300 referral bonus. I was sent the referral link through WhatsApp.

After my first call with tata sky customer care post new connection activation I was asked to wait till 24 hours. But still we haven't received any referral bonus in our Tata sky account.

Please help by resolving this.

Thanks,
Ashish.

Aug 8, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2021

Tata Sky Customer Care's response Hi, we are here to help you out. We have raised a Service Request#. Rest assured, you will hear from us soon.

Verified Support

Jan 08, 2021

Tata Sky Customer Care's response Hi, we are here to help you out. We have raised a Service Request. Rest assured, you will hear from us soon.

Verified Support

Jan 08, 2021

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

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My setup box has suddenly stopped working and I am not able to fix it. Its not showing any signals .please kindly resolve the issue

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 8, 2021

Verified Support

Hi, we understand your concern. We have raised a service request # 2LPDVTWY for you and will contact you soon.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 17, 2021

Verified Support

Hi!
We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 17, 2021

Verified Support

Hi!
We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.

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Hi Sir
I have tried recharge my tata sky account twice, both times it got failed, But money was debited from my account both times

Can you please help me reverse the amount

Aug 9, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 5, 2021

Verified Support

Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.

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No signal problem

Aug 9, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 4, 2021

Verified Support

Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.

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Sir,
My Registered Mobile number :- [protected] And My Sub ID:- [protected]. Please Add My Date of birth :- 26/07/1996 In My Account Details.

Jan 3, 2021

Complaint marked as Resolved

Good Resolution

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 3, 2021

Verified Support

Hi!
We have raised a service request. Rest assured you will hear from us soon.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jan 3, 2021

Verified Support

We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

Tata Sky Complaints & Reviews

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Tata Sky reviews & complaints page 43

Tata sky holiday package

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Set top needs to be paired without having Digi card

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Service visit charges on me, whereas problem was on tata sky server side.

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ASking about recharge when already paid

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Correction of my account name.

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I purchased a new tata sky connection but after so many complaints the didnt install it yet

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Unable to get refund even after 6 days

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Account has not yet activated but I've recharged it

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Recharge

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Recharge

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No signal

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Tatasky recharge not received

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DTH service

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No Signal

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Without Consent activated unwanted packs and deducted money

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Referral bonus missing

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Setup showing wrong card no

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Recharge failed but money debited

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No signal

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Add date of birth in my account details

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