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Tata Sky Complaints & Reviews

www.tatasky.com
2.1
Updated: Mar 26, 2026
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Tata Sky reviews & complaints page 43

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J
Jaldhaka
Jan 28, 2021
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Dear sir
subscriber ID [protected] accidentally recharge with 10000 in place of 100 on 26/12/2020 I complained about incident to Tata Sky Customer Care they reverse all amount on 28/12/2020 but I Have not received reversal amount.
Tata sky Transaction, Id:TV[protected], Receipt Number:[protected],
Kindly sir/madam if reversal amount somewhere has stocked in your system kindly check and refund me.
Tata Sky customer support has been notified about the posted complaint.
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    J
    Jaldhaka
    Jan 28, 2021
    Resolved
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    Resolved

    Dear sir
    subscriber ID [protected] accidentally recharge with 10000 in place of 100 on 26/12/2020 I complained about incident to Tata Sky Customer Care they reverse all amount on 28/12/2020 but I Have not recieved reversal amount.
    Tata sky Transaction, Id:TV[protected], Receipt Number:[protected],
    Kindly sir/madam if reversal amount somewhere has stocked in your system kindly check and refund me.
    Jan 28, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Feb 01, 2021
    Tata Sky Customer Care's response     Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
    Verified Support
    Feb 01, 2021
    Tata Sky Customer Care's response     Hi! Help is here. Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
    Verified Support
    Mar 15, 2021
    Tata Sky Customer Care's response     We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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      R
      Rakshituser
      Jan 27, 2021
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      Address: Tata sky

      Tata sky executives gives me site http://Www.holidaywithqaspl.com for claiming my holdiday voucher which they give me at the time of installation of connection but its 20th day but still its showing error in login through my subscriber id. And getting no reply from executive too who intall connection
      Tata Sky customer support has been notified about the posted complaint.
      View replies
      Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this ^Sneha
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        K
        kdkishore
        from Guwahati, Assam
        Jan 22, 2021
        Resolved
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        Resolved

        Address: Amar Apartment, Flat No 305, ASHOK PATH, SURVEY, BELTOLA, GUWAHATI 781028

        The display message in the TV says "The set top box needs to be paired". Please do the needful at your end. We have tried several times to contact on helpline number from RMN +91 [protected], but did not receive any response.
        Aug 9, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Jan 23, 2021
        Tata Sky Customer Care's response         Hi! We understand your concern. Please share with us your Subscriber ID to assist you further.
        Jan 23, 2021
        Updated by kdkishore         Subscriber ID [protected]
        Digicard ID[protected]
        Verified Support
        Jan 24, 2021
        Tata Sky Customer Care's response         Thanks for sharing the details. We have raised a Service Request. Rest assured, you will hear from us soon.
        Verified Support
        Jan 24, 2021
        Tata Sky Customer Care's response         We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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          G
          govindsuthar28
          from Mumbai, Maharashtra
          Jan 21, 2021
          Resolved
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          Resolved

          I was getting pairing error, so i had a chat with tata sky customer care . Customer care person was doing some check/refresh/restart on her side and was asking me to check if error is gone. But this does not solved issue, so Customer care said she will send an technician to check. Other day when technician came, he just called his colleague on phone, gave my subscriber id and name and within second pairing error was gone and channel started.
          When issue was on tata sky side (on server side) and not on my setup box side, then why should i pay this charges.
          i would have tried alot from my side still i would had been in no position to remove error because it was on server side issue. Some tata sky person have to be there to resolve issue. because chat customer care was not able to solve issue online so its her fault and overall all Server side fault.
          Subscriber Id:- [protected]
          Aug 10, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jan 23, 2021
          Tata Sky Customer Care's response           Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
          Verified Support
          Jan 23, 2021
          Tata Sky Customer Care's response           We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_TW.
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            A
            a2a2
            from Pune, Maharashtra
            Jan 19, 2021
            Resolved
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            Resolved

            Address: Manasi Sociery flat no 3 dahnukar colony A kothrud pune 411038

            I have recharge by Bhim app yestarday butm again your asking to recharge? why ? my whasup no is [protected] and i already posted coArvind Joshi I.D.py of payment on it.
            Aug 5, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Jan 20, 2021
            Tata Sky Customer Care's response             Hi!
            Your concern is certainly noted. We're looking into it. Please hold on a little longer. We will get back to you soon with a solution.
            Verified Support
            Jan 20, 2021
            Tata Sky Customer Care's response             We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
            View replies
            We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
            Reply
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              N
              Nadeem124
              from Delhi, Delhi
              Jan 17, 2021
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              Address: Lala bunglow road

              Dear Tata Sky,
              I would like to inform you that the account name on my Subscriber ID - [protected] is incorrect since the first day of my subscription. My name is (Nadeem Arman Khan) but it is mistakenly provided as (Nadimalalm Khan).
              Therefore, I would like you to resolve this issue regarding my name in the account.
              Sincerely,
              Nadeem Arman Khan
              ID-[protected]
              A grateful subscriber.
              Tata Sky customer support has been notified about the posted complaint.
              View replies
              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
              Reply
              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
              Reply
              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
              Reply
              Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.
              Reply
              Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.
              Reply
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                K
                Ket2070
                from Aklera, Rajasthan
                Jan 15, 2021
                Resolved
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                Resolved

                Address: NANTA ROAD , KOTA RAJASTHAN

                I have ordered a new tata sky hd connection on 10 jan(online payed)from amazon but after so many complaints to tata sky their feild executive demand money for installing connection and not installed yet, i have complaining from last 4 days to tata sky that my connection is not installed yet but they are unble to take strict action on the dealer or feid executive and every time they say that your connection installed in 24 hrs, 8 hrs, 2 hrs, today, tommorow but still its not installed ...
                I request you to take against amazon seller & the service provider tata sky
                Aug 8, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Jan 16, 2021
                Tata Sky Customer Care's response                 Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                Jan 16, 2021
                Updated by Ket2070                 when my issue will sort, give a time commitment to me...
                i am so much frustrated now i ordered this on 10th jan and now is 16th jan why you can't solve my issue give me a reson??
                and if you unable to fulfil it in your given time period then give me compensation for mentaly torcher ...

                Verified Support
                Mar 16, 2021
                Tata Sky Customer Care's response                 Hi!
                We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                  S
                  Swapnil25786
                  Jan 13, 2021
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                  I have made a transaction of Rs. 249 on 07.01.2020 to Tatasky via internet banking through their portal and received the message of a successful transaction from tata sky as well from the bank about the debited amount later I received the message from the tatsky that your transaction was failed. Since the money is already debited from my account and till now (after 6 days) did not get a refund. Meanwhile, I have contacted to my bank they said the transaction is successful from their side. Now I want to know where is my money because I have not used any intermediate site for this transaction so it should be transparent and till now I should get my refund.
                  So please look into the matter and do the needful.
                  Thanking you in anticipation.

                  Tatasky ID: [protected]
                  Name: S. K. Singh
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 15, 2021
                  Tata Sky Customer Care's response                   Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                  Verified Support
                  Jan 15, 2021
                  Tata Sky Customer Care's response                   We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                  Verified Support
                  Jan 15, 2021
                  Tata Sky Customer Care's response                   We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                  Jan 15, 2021
                  Updated by Swapnil25786                   Thank you so much for your help. I have received my refund.
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                    M
                    Manju baswal
                    from Saint Thomas Mount, Tamil Nadu
                    Jan 13, 2021
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                    Address: NS 16 Mianwali nagar paschim vihar, Ground floor

                    Sir, I had recharged the amount 570Rs to billdeskbqr.tatasky.@hdfcbank for DTH on 10/01/2021 at 10:39 Am UPI Transaction ID ############, but the tatasky DTH provider reports that they didn't received the amount.Please verify as soon as possible.still not credit in my ac.Thank You.
                    Tata Sky customer support has been notified about the posted complaint.
                    View replies
                    Hi, you definitely have our attention. Kindly share with us your Registered Mobile Number/Sub ID and let us do the rest.
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                      P
                      Prashantkumar SA
                      from Noida, Uttar Pradesh
                      Jan 12, 2021
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                      Address: Bijapur, Bijapur

                      Dear sir

                      I recharged a six month pack worth of 1590 but recharge was unsuccessful and amount debited from my account
                      And I received a msg from Tata sky as below

                      Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/d3QNDuwQ?

                      But the amount not yet refunded to my account kindly do the needful at the earliest
                      Tata Sky customer support has been notified about the posted complaint.
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                        P
                        Prashantshankar Agasar
                        from Noida, Uttar Pradesh
                        Jan 12, 2021
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                        Address: Bijapur, Bijapur

                        Dear sir

                        I recharged a six month pack worth of 1590 but recharge was unsuccessful and amount debited from my account
                        And I received a msg from Tata sky as below

                        Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/d3QNDuwQ?

                        But the amount not yet refunded to my account kindly do the needful at the earliest
                        Tata Sky customer support has been notified about the posted complaint.
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                          S
                          SAHIL SHALEEN
                          Jan 11, 2021
                          Resolved
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                          Resolved

                          Whenever i switch on my tv .. "a message display saying the takasky needs to be paired. contact customer care'
                          its been 4 days am not able to resolve this issue..
                          kindly look into it and provide me the solution
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 12, 2021
                          Tata Sky Customer Care's response                           Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                          Verified Support
                          Jan 12, 2021
                          Tata Sky Customer Care's response                           We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_TW.
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                            D
                            Dasari akhil
                            Jan 11, 2021
                            Resolved
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                            Resolved

                            Address: 44-28vemulapamli mogullapally 506366
                            Website: Tatasky recharge not received

                            Recharge successfully but amount not received my tatasky account
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Jan 11, 2021
                            Updated by Dasari akhil                             I want recharge emi
                            Jan 11, 2021
                            Updated by Dasari akhil                             Re fand
                            View replies
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Reply
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Reply
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Reply
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Reply
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Reply
                            Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                            Reply
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                              S
                              sahuln
                              from Delhi, Delhi
                              Jan 9, 2021
                              Resolved
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                              Resolved

                              Customer care executives of TATA Sky make several calls on the same topic in spite of my request to monitor and record the calls, so that next caller gets proper information before calling. During 26th to 29th Dec, 2020, they made around 10 calls on Amazon Fire Stick depite my telling "no" to each caller.It is of no use. very time the caller ask "did some one call you?"
                              Recently they have tampered with DTH pack and altered many channels without informing me. The customer care says one can add or delete channels as they like using mobile app or Tata Sky web site. So Tata Sky can alter the pack any time without customer information, and the customer has no work other then again setting the pack right. What type of service Tata Sky is giving?
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 10, 2021
                              Tata Sky Customer Care's response                               Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                              Verified Support
                              Jan 10, 2021
                              Tata Sky Customer Care's response                               We hope all your concern have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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                                Z
                                [email protected]
                                Jan 9, 2021
                                Resolved
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                                Resolved

                                Address: d - 103 shilp saral opp kabir enclave bopal

                                DEAR sIR,

                                TATA SKY ID -[protected] not received signal from last night pls do needful urgent
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                View replies
                                H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
                                Reply
                                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                                Reply
                                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                                Reply
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                                  K
                                  Kumar137137
                                  Jan 8, 2021
                                  Resolved
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                                  Resolved

                                  Address: Hno- 8, Parsudih, Champa Road, Jsr -831002
                                  Website: www.tatasky.com

                                  Tatasky automatically activate the pack if you have raise any complaint or if you have balance into your tatasky DTh account, it happens with last one year,
                                  I raised the complaint againt this into tatasky customer care tollfree number, After complaint they provided me the maximum resolution time of 8th jan 02:07Pm minute. They failed their time and promises. I want to raise my voice against this fraud or scam which is happen with me by Tatasky. Please help me how i get resolution..

                                  Fraud amount- 1239 INR including Taxes.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 09, 2021
                                  Tata Sky Customer Care's response                                   Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                  Verified Support
                                  Jan 10, 2021
                                  Tata Sky Customer Care's response                                   We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                  View replies
                                  I have similar issue. Binge equipment given by repair tech stating 3 months free and will be renewed post that if we agree. But after 30 days I’m charged Rs.299 for binge which I never wanted then the next day Rs.129 charged for amazon prime which is inside the binge service. So total Rs.428 charged without my permission. Raised complain no proper response. Consultant saying can’t do anything charged is charged and refused to put me to manager . Informed call back but no one called . Wrote a email still no response stating pandemic delayed response but while taking money it was fast. My subscriber id is [protected].
                                  How can I raise complaint in consumer forum. Can someone help please
                                  Reply
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                                    A
                                    ashish96
                                    Jan 7, 2021
                                    Resolved
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                                    Resolved

                                    I'm a new customer who has been referred to switch from another company to Tata sky dth by a relative.

                                    Even after successful activation and recharge done on my account, neither I nor my relative has got the ₹ 300 referral bonus. I was sent the referral link through WhatsApp.

                                    After my first call with tata sky customer care post new connection activation I was asked to wait till 24 hours. But still we haven't received any referral bonus in our Tata sky account.

                                    Please help by resolving this.

                                    Thanks,
                                    Ashish.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2021
                                    Tata Sky Customer Care's response                                     Hi, we are here to help you out. We have raised a Service Request#. Rest assured, you will hear from us soon.
                                    Verified Support
                                    Jan 08, 2021
                                    Tata Sky Customer Care's response                                     Hi, we are here to help you out. We have raised a Service Request. Rest assured, you will hear from us soon.
                                    Verified Support
                                    Jan 08, 2021
                                    Tata Sky Customer Care's response                                     We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                                      M
                                      Mahir Abdulkhader
                                      Jan 6, 2021
                                      Resolved
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                                      Resolved

                                      My setup box has suddenly stopped working and I am not able to fix it. Its not showing any signals .please kindly resolve the issue
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      View replies
                                      Hi, we understand your concern. We have raised a service request # 2LPDVTWY for you and will contact you soon.
                                      Reply
                                      Hi!
                                      We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
                                      Reply
                                      Hi!
                                      We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
                                      Reply
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                                        S
                                        Sundar1993
                                        Jan 4, 2021
                                        Resolved
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                                        Resolved

                                        Hi Sir
                                        I have tried recharge my tata sky account twice, both times it got failed, But money was debited from my account both times

                                        Can you please help me reverse the amount
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        View replies
                                        Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
                                        Reply
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