Tata Sky Complaints & Reviews

Hi,
I paid 400 INR via PhonePe to Wrong TATASKY Account ID by mistake. now, i have checked with both TATA SKY TEAM and PhonePe Team but they are blaming each other. there is no proper response from any of them. i believe that this should be handle by TATA Sky team since they know the Account ID of other account in which extra recharge happened by mistake so they should deduct the balance from them.

I recharged my Tata Sky id at RS 384 through bhim app on 18 march 2021 at 7.32 pm transaction id is[protected] but still I didn't get any confirmation message from Tata sky so please refund my money or recharge my Tata Sky id

I recharged my Tata Sky id at RS 100 through bhim but still I didn't get any confirmation message from Tata sky so please refund my money or recharge my Tata Sky id

19 march evening 8:40pm tatasky recharge payment success full in TV display no recharge showing please check states update

I recharged my tata sky account with INR 115 and this amount has not reflected in my set up box. The subscription Id is [protected]. The payment is successful and the balance amount is still zero.

My name registered with my tatasky account is vineet but i want to update it to Rohan Dogra .Please help

I have recharged Rs. 314, amount got deducted but Tata sky didn't get activated. This is second time I'm facing such kind of issue. It's really so frustrating in loosing money like this. Can someone take this issue in serious note. Worst experience I have ever faced with DTH.

My TATA SKY ID IS [protected] Oo 11.03.2020 recharge my connection for Rs 3600 as per company policy they provide coonection for 13 months if lump sum payment of one year subscribption but my coonection discoonected on 17.03.2021

I have applied for a tata sky broadband connection on[protected]. That day 3 times the guy who came for documentation took my details and uploaded in a wrong process due to which it got failed. Still the tata sky broadband sales team asked me to make payment on[protected] saying if I make payment everything will get cleared. I made a payment on 16th march and still they say documentation failure. I waited for 5hours in the flat as they were saying every half an hour issue would be resolved. I wasted my time and then later Rakesh assured in a written mail that it would be activated on 18th march before 12pm. Now he is again saying some system issue is there and it will take time for wait for next 24hours
Very pathetic service . They wasted my 3days time and still connection not activated. It impacted my office work a lot and I need a full refund of Rs.3186/- as a compensation to the inconvenice caused to me

The amount was deducted from my account but recharge was unsuccessful. Please refund the ammount.

Dear sir
Tata sky ID [protected]
I made a payment of ₹500/- via UPI QR code (avilable on tv screen ) though phone pe on 10 March2021 @ 2.12 pm to
vpa TATA SKY COM ( billdesknbr.[protected]@hdfcbank )
UPI ref[protected] against but that amount is not credited to my tata sky account neither refunded to me . I raised this issue several times with you customer care but no resolution is given till date .
Transaction details are attached . Kindly tranfer the money to tata sky or refund to my account .
Murtaza

My Tata sky switches to standby mode on its own and doesn't comes out I tried everything

Please refer attached screenshot, payment is done successfully by gpay but transaction is failed from your side. please refund it

I have a Tata Sky SD Set Top Box and it has stopped working. I complained about it on the helpline (the person was very helpful).

The Next day technician came and without giving a proper look at the box directly started selling me an HD box and told me that your box cannot be repaired you'll have to use this HD box only, in spite of me telling him that I have not subscribed to HD services. But he was adamant on that HD box only. I naturally cancelled the complaint but he was very rude to me when I cancelled the complaint

I submitted the review of this service and gave 1 star and I got a call from an executive and told him the whole thing and also told him to get my box repaired, he told me the technician will look into it and if the box is not repaired then it will be replaced with a refurbished box of Rs. 350, I also requested him not to send the same guy again, he registered another complaint

After the complaint was registered, a lady called up and told me rudely that why have you booked another call after cancelling the first call already and also told me that box will not be repaired and will only be replaced as per the companies policy (The details of which have not been clarified to me by any of the executives)

The next day the same technician called me up and told me that box will not be repaired and that I have to buy an HD box only and will not get a refurbished box (He told me that these call centre guys don't know anything).

I told him not to come at home. Another technician called me up and told me that he has a refurbished box. I told him that I have requested for repair first to which he also gave the same answer of company policy (very rudely)

I again had to turn him back as well as I was not satisfied with the way they were behaving with me.

Not only that, I got 3 back to back calls from the call centre and they hounded me with why I did not replace the box and that we already told you the box will not be repaired (same story).

I told them to cancel the order. Interesting thing is on cancellation, an OTP is sent to the subscriber which is given to the technician. I got the OTP, but the call centre cancelled the order on its own without calling me!

All of this happened between 3rd and 4th March 2021

After so many days, I have registered another complaint as I have paid till November 2021 (and the box will be replaced as per the policy)

My question is why are these technicians and call centre guys so rude when I ask them to repair the box and not replace it and in which policy is it mentioned that box will not be repaired but replaced.

Whatever your answer be, I will be shifting to another provider. I just wanted to highlight how the old and regular tata sky subscribers are mistreated

I tried to purchase holi offer in call of duty mobile which is ₹29 I completed the payment and when I returned to game to showed purchase cancelled and money got deducted from my account but in game i didn't not receive it Refund the money give in game purchase

Recharge was unsuccessful and money was deducted from my account but not refunded. I got a call to send email with some details. I have sent subscriber ID And the screen shot of payment. But they have asked to send TM number. What is TM number? And what are all details I have to mail for Refund?

Thank you.

I have done a rs.294 recharge on tata sky id by mistake. But this set top box isn't working . So i want to refund this amount to my account.

Today i have done recharge of tata sky of rs. 208 using googlepay. But not updated account. Still tata sky inactive.

My Tata sky Subscriber I'd is [protected]. My set top box is in Standby mode. Unable to bring the STB to normal mode.

I subscriber No [protected] named R Sasi Kumar, Mob No [protected] have been facing blank screen after changing channels.This has been informed to the nearest dealer from where it is purchased. Yet there is no solid response and also asking us to disconnect the set top box and carry it to the service centre by ourselves.I am a serving soldier, presently serving at Pune, this problem is being faced by my parents at my native place Marthanda, Thiruvattar, Kanyakumari district Tamil Nadu. It's not possible for them to follow with the given solution. so, I want a concerete solution from four side at the earliest. If any communication required please contact me through [protected], [protected]@gmail.com. Regards, a tata sky family for last 5 years.