| Address: Badnera Amravati |
Hi
My subscriber ID is - [protected]
On 15th February at about I recharged my tata sky account with 350 from tatasky app. payment was made using the wallet option of freecharge. freecharge used rs. 20 in the wallet and the remaining 330 was paid using UPI. the payment was successful and the amount debited successfully but i checked in the app but the benefit of recharge wasn't given. I then saw freecharge, it showed transaction successful, along with UPI id. I talked with tata sky customer care and they said as recharge was failed they cannot help and register a complaint and maybe the amount will be refunded within 7-10 days. they were not telling with a guarantee.
330 is a big amount and for a simple refund why to wait for such long, I know recharge has been failed and u have not given a benefit but payment is received by you, you should refund immediately.
thus, I won't either benefit of 330 or a refund of 330.
Now point here it almost 10-15 days passed now they asked for bank statements and payment gateway reference number.
Somehow I visited the bank they provide me with a bank statement and they charged for 118rs now who will provide me with this 118rs.
For my refund, I am wasting more money and there is no guarantee it will be refunded or not.
Aug 9, 2021
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Mar 01, 2021
Updated by Wasim_Khan Not resolved
Verified Support
Mar 03, 2021
Tata Sky Customer Care's response Hi, thanks for sharing the details. We have raised a service request to sort this. Please allow us some time. We are arranging for a call back to resolve your concern.
Mar 03, 2021
Updated by Wasim_Khan Yes please as necessary I am waiting from last 15 days to get my refund.
Verified Support
Mar 07, 2021
Tata Sky Customer Care's response We will connect with you and sort this out at the earliest.
Mar 13, 2021
Updated by Wasim_Khan Almost 30 days are about to complete when issue occurred, a week ago tata sky executive told me that it will get resolve within 24hrs of time. But no resolution received.
Kindly close this ASAP so that I can continue without hesitation.
Mar 21, 2021
Updated by Wasim_Khan Fake service
Verified Support
Apr 07, 2021
Tata Sky Customer Care's response Hi!
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
Verified Support
Apr 07, 2021
Tata Sky Customer Care's response Hi!
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
Verified Support
Apr 07, 2021
Tata Sky Customer Care's response Hi!
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
Verified Support
Apr 07, 2021
Tata Sky Customer Care's response Hi!
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
Verified Support
Apr 07, 2021
Tata Sky Customer Care's response Hi!
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
Verified Support
Apr 07, 2021
Tata Sky Customer Care's response Hi!
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
Verified Support
Apr 07, 2021
Tata Sky Customer Care's response Hi!
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.