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Tata Sky Complaints & Reviews

2.1
Updated: Aug 11, 2025
Complaints 12295
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5114
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Tata Sky reviews & complaints page 41

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R
RunitAbraham
from Indore, Madhya Pradesh
Mar 2, 2021
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Hi, I purchased 2 Garena free fire airdrops worth Rs 29 and Rs 90 from online sbi but the transaction wasnt successful. Money was deducted but in game it showed payment cancelled
Here are the ref no. - [protected]IGAKQEWLF2
second one - [protected]IGAKPKYQO5

Please process a refund
Tata Sky customer support has been notified about the posted complaint.
Mar 02, 2021
Updated by RunitAbraham
Sorry this complaint is made against wrong company
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    Prashanth Hegde
    from Guntur, Andhra Pradesh
    Mar 2, 2021
    Resolved
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    Resolved

    Address: Bangalore

    I want to complain on Tata Sky recharge service. I tried to recharge my Tata Sky DTH today for 297 INR twice. But both the times, it got failed. I need refund ASAP or else I may plan to switch to other DTH service. My Tata Sky ID[Protected]. I have attached proof of transaction so that Tata Sky team can track it for further refund process.
    +2 photos
    Mar 9, 2021
    Complaint marked as Resolved 
    Tata Sky has provided me both the unsuccessful amount refunds. Thanks to Tata Sky team for quick action.
    Tata Sky customer support has been notified about the posted complaint.
    Tata Sky has provided me both the refunds. Thanks to Tata Sky team and this complaint can be closed.
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      P
      pkpriti
      Mar 1, 2021
      Resolved
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      Resolved

      Address: nirmala convent school ,rajgarh, district dhar mp
      Website: [email protected]

      My reverse transaction is pending for subscribers id [protected]. my name is priti gupta. i applied for tata sky sd set up box. installation was done for hd set up box. i was told by customer care to repay for hd set up box rs 1653, which i paid and is currently running with subscriber id [protected]. my previous transaction of rs 1716 did not reverse as told by customers care. please help
      Mar 4, 2021
      Complaint marked as Resolved 
      I have my subscription ID and transaction details, I got my money back
      Tata Sky customer support has been notified about the posted complaint.
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        W
        Wasim_Khan
        from Nagpur, Maharashtra
        Mar 1, 2021
        Resolved
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        Resolved

        Address: Badnera Amravati

        Hi
        My subscriber ID is - [protected]

        On 15th February at about I recharged my tata sky account with 350 from tatasky app. payment was made using the wallet option of freecharge. freecharge used rs. 20 in the wallet and the remaining 330 was paid using UPI. the payment was successful and the amount debited successfully but i checked in the app but the benefit of recharge wasn't given. I then saw freecharge, it showed transaction successful, along with UPI id. I talked with tata sky customer care and they said as recharge was failed they cannot help and register a complaint and maybe the amount will be refunded within 7-10 days. they were not telling with a guarantee.
        330 is a big amount and for a simple refund why to wait for such long, I know recharge has been failed and u have not given a benefit but payment is received by you, you should refund immediately.
        thus, I won't either benefit of 330 or a refund of 330.

        Now point here it almost 10-15 days passed now they asked for bank statements and payment gateway reference number.

        Somehow I visited the bank they provide me with a bank statement and they charged for 118rs now who will provide me with this 118rs.

        For my refund, I am wasting more money and there is no guarantee it will be refunded or not.
        +3 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Mar 01, 2021
        Updated by Wasim_Khan
        Not resolved
        Verified Support
        Mar 03, 2021
        Tata Sky Customer Care's response
        Hi, thanks for sharing the details. We have raised a service request to sort this. Please allow us some time. We are arranging for a call back to resolve your concern.
        Mar 03, 2021
        Updated by Wasim_Khan
        Yes please as necessary I am waiting from last 15 days to get my refund.
        Verified Support
        Mar 07, 2021
        Tata Sky Customer Care's response
        We will connect with you and sort this out at the earliest.
        Mar 13, 2021
        Updated by Wasim_Khan
        Almost 30 days are about to complete when issue occurred, a week ago tata sky executive told me that it will get resolve within 24hrs of time. But no resolution received.
        Kindly close this ASAP so that I can continue without hesitation.
        Mar 21, 2021
        Updated by Wasim_Khan
        Fake service
        Verified Support
        Apr 07, 2021
        Tata Sky Customer Care's response
        Hi!
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
        Verified Support
        Apr 07, 2021
        Tata Sky Customer Care's response
        Hi!
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
        Verified Support
        Apr 07, 2021
        Tata Sky Customer Care's response
        Hi!
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
        Verified Support
        Apr 07, 2021
        Tata Sky Customer Care's response
        Hi!
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
        Verified Support
        Apr 07, 2021
        Tata Sky Customer Care's response
        Hi!
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
        Verified Support
        Apr 07, 2021
        Tata Sky Customer Care's response
        Hi!
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
        Verified Support
        Apr 07, 2021
        Tata Sky Customer Care's response
        Hi!
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
        We will connect with you and sort this out at the earliest.
        Wasim_Khan's [Complaint's author] reply, Mar 21, 2021
        No resolution yet
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          K
          Kartikey Khandelwal
          from Chennai, Tamil Nadu
          Mar 1, 2021
          Resolved
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          Resolved

          A month ago, and agent come from Indore with a scheme of TataSky which says that we will get three months free subscription. After almost 5 days, I sent him the details of my connection (such as Subscriber ID) and he said he will proceed the process for it. And after a month now, its still in progress. And the agent is not even picking up the call not replying for any messages. He is totally ignoring his customer services. His name is Rahi. He has given his services in my area at various places and all are having same issues.
          +2 photos
          Aug 13, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Mar 03, 2021
          Tata Sky Customer Care's response
          Hi! Help is here. We are working towards fixing this at the earliest, your patience in the interim is appreciated.
          Verified Support
          Mar 08, 2021
          Tata Sky Customer Care's response
          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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            T
            ts8012
            from Thāne, Maharashtra
            Mar 1, 2021
            Resolved
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            Resolved

            I am facing black screen issue on Tata sky HD set top box since yesterday. Technician visited but issue not resolved as he was not trained properly on how to troubleshoot the issue.
            Please do send trained professional to resolve the issue on urgent basis.

            Subscriber ID [protected]
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Hi! We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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              A
              Anj@li
              from Guwahati, Assam
              Feb 28, 2021
              Resolved
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              Resolved

              My Tata sky box is not working a message is displayed saying pairing error
              And this is the wrong card for this set up box

              I tried reinserting the digicard after cleaning it but still the error is showing .
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
              Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                S
                Shashank Mankala
                from Hyderabad, Telangana
                Feb 27, 2021
                Resolved
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                Resolved

                REQUEST OF REFUND:
                I have recharged on 27th of Jan from that time I'm calling to customer care they are saying we will check and inform you but till now I didn't get any response
                I have done wrong recharge by mistake and I want money refund
                Aug 13, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Feb 28, 2021
                Tata Sky Customer Care's response
                Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                Verified Support
                Feb 28, 2021
                Tata Sky Customer Care's response
                We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
                Verified Support
                Feb 28, 2021
                Tata Sky Customer Care's response
                Hi! Help is here! We have raised a service request to resolve your concern at the earliest. Look forward for a quick turnaround.
                Verified Support
                Mar 01, 2021
                Tata Sky Customer Care's response
                We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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                  S
                  shrmistha nema
                  Feb 26, 2021
                  Resolved
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                  Resolved

                  I recharged my Tata sky account today (26/02/21) at 8:30 PM but it still shows that your account is deactivated ...what the hell is this...what kind of services they are providing??..now this is how they are doing fraud with their customers... where my money is gone ??? Activate my account or do refund... please look into this matter otherwise I surely advise people to not use tata sky...
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2021
                  Tata Sky Customer Care's response
                  Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
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                    S
                    sachin sune
                    from Ghumarwin, Himachal Pradesh
                    Feb 26, 2021
                    Resolved
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                    Resolved

                    Address: Akoli road, Ambavihar Amravati 444605

                    My subscribe mo no is [protected]
                    My on TV Sony sub channel did not working properly from 5days .
                    Plzz give m suggestion
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                      M
                      mkiitism
                      Feb 26, 2021
                      Resolved
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                      Resolved

                      Please take action against this company. I have raise complaints many times.
                      Aug 15, 2022
                      Complaint marked as Resolved 
                      not resolved yet
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 26, 2021
                      Tata Sky Customer Care's response
                      Hi, we have raised a service request to sort this. Please allow us some time. We are arranging for a call back to resolve your concern.
                      Verified Support
                      Mar 16, 2021
                      Tata Sky Customer Care's response
                      Hi!
                      We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                      Jan 24, 2022
                      Updated by mkiitism
                      No it has not been addressed. Super irritating company
                      Its been a year and still not resolved. Pathetic organization
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                        K
                        Krishnavamsivv
                        from Hyderabad, Telangana
                        Feb 25, 2021
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                        Address: Shop No. 407, Goyal Trade Centre, Shantivan, Sant Dnyaneshwar Rd, Shantivan Complex Colony, Nensey Colony, Borivali East, Mumbai, Maharashtra 400066

                        Tata Sky ID: [protected]

                        Dear sir,

                        I purchased a TATA SKY connection to upgrade my current setup box through unisyn enterprises (Authorized Channel Partner of TataSky) by paying 1472/- on 28 th January 2021 from sales executive/agent Mr.CHANDRA SEKHAR (contact no: [protected]) (he claimed as so) from Hyderabad. I have paid the amount through the Phonepe app. Transaction ID :T2101281753335425485874

                        they gave me the wrong information about the free subscription period and a description about the HD set-top box that the connection will be running continuously in bed and rainy weather etc...

                        But after paying the amount he has not responded. So I contacted him on 28th January 2021 but he gave a vague reply saying "I will do that sir" but he hasn't replied till now .because of his negligent behavior I canceled my order on the 3rd February but the amount has not been received till now.

                        Looks like there are many victims of this company, filed lot of complaints as well, please take severe action on this fraud company and sales executives and help me to get rid of this issue.

                        And one more important thing is that Unisyn people are not even answering my call after I am asking for a refund of my amount.
                        869406 for my Tata Sky WO NO#1-2ND3WKFX
                        my cancellation order code is 869406

                        Thanks & Regards,
                        Krishna vamsi
                        +2 photos
                        Tata Sky customer support has been notified about the posted complaint.
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                          K
                          Krishnavamsivv
                          from Hyderabad, Telangana
                          Feb 25, 2021
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                          Address: Shop No. 407, Goyal Trade Centre, Shantivan, Sant Dnyaneshwar Rd, Shantivan Complex Colony, Nensey Colony, Borivali East, Mumbai, Maharashtra 400066

                          Dear sir,

                          I purchased a TATA SKY connection to upgrade my current setup box through unisyn enterprises (Authorized Channel Partner of TataSky) by paying 1472/- on 28 th January 2021 from sales executive/agent Mr.CHANDRA SEKHAR (contact no: [protected]) (he claimed as so) from Hyderabad. I have paid the amount through the Phonepe app. Transaction ID :T2101281753335425485874

                          they gave me the wrong information about the free subscription period and a description about the HD set-top box that the connection will be running continuously in bed and rainy weather etc...

                          But after paying the amount he has not responded. So I contacted him on 28th January 2021 but he gave a vague reply saying "I will do that sir" but he hasn't replied till now .because of his negligent behavior I canceled my order on the 3rd February but the amount has not been received till now.

                          Looks like there are many victims of this company, filed lot of complaints as well, please take severe action on this fraud company and sales executives and help me to get rid of this issue.

                          And one more important thing is that Unisyn people are not even answering my call after i am asking for refund of my amount.
                          869406 for my Tata Sky WO NO#1-2ND3WKFX
                          my cancellation order code is

                          Thanks & Regards,
                          Manojkumar
                          +2 photos
                          Tata Sky customer support has been notified about the posted complaint.
                          Feb 25, 2021
                          Updated by Krishnavamsivv
                          my name is krishna vamsi
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                            D
                            Don't make my fool
                            Feb 25, 2021
                            Resolved
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                            Resolved

                            I purchased Latest advanced HD setup box for 1599 rupees but after 3 months it exhibited issues concerning changing channels . Then I raised a complaint, the technician visited 2 times . I. The final visit he confirmed the box is faulty and the fault is not beacuse of me . Then he replaced my new latest HD STB with old cheap model . Now the box shows low video quality, the STB's sensor is also downgraded and slow . Now my request to you is to provide me with the STB model that I have paid for and take this cheap box back .
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                              S
                              Sunil kuldeep
                              Feb 24, 2021
                              Resolved
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                              Resolved

                              Address: Quarter no 212, Gandhi nagar kirandul

                              My recharge done by QR code scan but my money is 250detucted in my phone pay but my recharge is not successful
                              Please help me
                              Thanks Sunil Kumar
                              My mobile no [protected]
                              My subscription I'd [protected]
                              +1 photos
                              Feb 24, 2021
                              Complaint marked as Resolved 
                              Am done the recharge form my tata sky qr code scan money 250 is deducted in my account but recharge is no success and not so please help me
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                              Sunil kuldeep's [Complaint's author] reply, Feb 25, 2021
                              Mobile no 7587272597
                              Subscribe I'd 1322592542
                              Hi, thanks for sharing the details. We have raised a service request to sort this. Please allow us some time. We are arranging for a call back to resolve your concern.
                              Bank statement

                              My money is deducted but my recharge is not successful - Comment #3805704 - Image #0
                              Tata Sky Customer Care's response, Mar 7, 2021
                              Verified Support
                              Kindly email us at [email protected] for further assistance.
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                                P
                                poopa
                                from Jammu, Jammu and Kashmir
                                Feb 22, 2021
                                Resolved
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                                Address: H.NO.20 Lane 2 Sharika Nagar Gole Panjpeer Talab Tillo,Jammu
                                Website: [email protected]

                                Higher monthly charges from Rs.439 to Rs.560 . The channels being being subscribed by the TATA Sky of their own without any consultations from the subscriber ID NO.[protected]., Surekha Peer You are request the subscribe the channels which were in the Month of december and the charges with 439. Please do not annoy me to so that I will disconnect the TATA SKY connection
                                my Mail ID is [protected]@gmail.com
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
                                Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                                  P
                                  Pragya dhoot
                                  Feb 21, 2021
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                                  Address: Mumbai
                                  Website: www.tatasky.com

                                  Dear team,
                                  I bought tata sky connection few days back, i got holiday humgama voucher, the agent is rude, no customer service. Their office is closed due to covid. The agent misguided us. Please look into third party conducting fraud in name of tata sky.
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Feb 22, 2021
                                  Updated by Pragya dhoot
                                  No reply yet complain is marked as resolved
                                  Verified Support
                                  Feb 23, 2021
                                  Tata Sky Customer Care's response
                                  Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                  Verified Support
                                  Feb 24, 2021
                                  Tata Sky Customer Care's response
                                  We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                                  Feb 24, 2021
                                  Updated by Pragya dhoot
                                  Phone Number-[protected]
                                  Feb 26, 2021
                                  Updated by Pragya dhoot
                                  Dear team,
                                  No update from your side yet.
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                                    R
                                    Raghu.divya
                                    Feb 20, 2021
                                    Resolved
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                                    Resolved

                                    I have done a rs. 300 recharge on tata sky id by mistake. [protected]. But this set top box isn't working . So i want to refund this amount to my account.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                    Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                                      A
                                      aa.navneet
                                      from Powai, Maharashtra
                                      Feb 19, 2021
                                      Resolved
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                                      Resolved

                                      Address: Mumbai
                                      Website: www.tatasky.com/dth/help

                                      My set box is showing a blank screen with the message - set top box needs to be paired - My set box is not having external card - it is inbuilt. Digicard Id[protected]
                                      +1 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                      Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                                        S
                                        Smita Panchal
                                        Feb 19, 2021
                                        Resolved
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                                        Resolved

                                        Payment issue

                                        Respected sir,
                                        My name is Smita Panchal. I am Tata sky customer. My subscriber id is [protected] .I had recharged my monthly pack Rs. 207/- on 30th January 2021 through google pay. Amount debited from my account. Tata sky denied they didn't receive amount. I sent google pay payment abd bank statement screen shot to tata sky nodal officer. I had called up so many times. But i didn't get any solution or refund from Tata sky. Please...
                                        +1 photos
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