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Tata Sky Complaints & Reviews

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2.1
Updated: Aug 11, 2025
Complaints 12295
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5114
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7181
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Tata Sky reviews & complaints page 39

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K
Kritika_
Apr 10, 2021
Resolved
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Resolved

When I'm switching on my TV it's showing the set top box needs to be paired please call customer care is problem persists.
My subscriber ID is [protected]
Aug 12, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2021
Tata Sky Customer Care's response Hi! We are working towards fixing this at the earliest, your patience in the interim is appreciated.
Verified Support
May 03, 2021
Tata Sky Customer Care's response We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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    A
    atul borse
    from Bengaluru, Karnataka
    Apr 10, 2021
    Resolved
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    Resolved

    TATA Sky has recently added TATA Sky Binge+ service to my TATA Sky ID: [protected]
    I don't want this service to be continued as this is added without asking me and when i am trying to contact TATA Sky customer care the phone is not reachable and getting disconnected.

    I request to discontinue TATA Sky Binge+ service from today itself.

    Thanks,
    Aug 12, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Apr 12, 2021
    Tata Sky Customer Care's response     Hi, we understand your concern. We are on it! Please do give us some time and we shall get back to you at the earliest.
    View replies
    We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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      A
      abhyas50
      Apr 7, 2021
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      Resolved

      I have taken a new tata sky home connection on 5thApr 2021 . Money has been deducted from my account but tata sky accout didnt received it, It has been 3 days now.Please check below photo where transaction id is mentioned and that about the tranaction status at your end.

      Amount : 1881
      Payment Mode : Google Pay
      +1 photos
      Apr 10, 2021
      Complaint marked as Resolved 
      setup box installed after raising ticket
      Tata Sky customer support has been notified about the posted complaint.
      View replies
      Hi, we understand your concern. Please share with us your Registered Mobile Number/Subscriber ID, we will assist you further.
      Reply
      abhyas50's [Complaint's author] reply, Apr 9, 2021
      Actually i have registered with mobile number - 7058541613
      there is no subscription generated yet. I have not received any notification regarding that
      We are working towards fixing this at the earliest, your patience in the interim is appreciated.
      Reply
      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
      Reply
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        A
        Atamol
        Apr 7, 2021
        Resolved
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        Resolved

        Tata sky activated binge subscription without my knowledge and deducted money from.my account without my prior knowledge .
        After complaint, they have reverted the subscription from account, but refuse for refund.
        This whole mistake is from their side, and now they are saying we can not refund amount.
        Aug 6, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        View replies
        Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
        Reply
        Atamol's [Complaint's author] reply, Apr 7, 2021
        RM- 9850096721
        Sub Id - 1296099086
        Hi!
        Thank you for sharing the details. We have raised a Service Request to resolve your concern. Rest assured you will hear from us soon.
        Reply
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          S
          Somnath cr7
          Apr 6, 2021
          Resolved
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          Resolved

          Address: Bidar Karnataka

          Actually i have submitted set of box no. Instead of customer I'd no. So i think recharge was failed but amount had deducted from the account rupees 180 so i want my rupees refund back kindly respond ASAP.
          Aug 12, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Apr 06, 2021
          Tata Sky Customer Care's response           Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
          Verified Support
          May 04, 2021
          Tata Sky Customer Care's response           Hi! We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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            N
            Nivss
            Apr 6, 2021
            Resolved
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            Resolved

            This is regarding the recharge i have on 19th March 2021 for tata sky . i did two recharge of 2412 and 201 . Money was deducted from my account and recharge was unsuccessful and now its been more than 7-10 working days and i have filled the complaint more than 7 times and they are not showing any helping hand .
            Worst experience ever.
            Aug 6, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            View replies
            Hi, we can understand your unpleasant experience. Please share with us your Registered Mobile Number/ Subs ID for further assistance.
            Reply
            Hi! This isn't the experience we aim for. Please share your Registered Mobile Number/Sub ID to assist you further.
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              B
              Bejo Jeffrin
              Apr 4, 2021
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              Resolved

              Address: Marthandam , Tamilnadu

              I am getting a error message stating
              "The set top box needs to be paired" .
              The device is cardless.Please resolve it ASAP.
              Digicard Id :[protected]
              Settop box SN:[protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              View replies
              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                M
                makadiaravi
                Apr 4, 2021
                Resolved
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                Resolved

                Some channels like Star Plus HD1(116), Sony SUB HD (132), Zee TV HD1 (142), Colors HD1 (148) and many many more channels are showing blank screen since yesterday. Few channels are working fine as well.

                Called Tata sky customer care today and they said we have to pay home visit charges to get this problem checked. Where there's no any changes or problem from our side. There's no error message being displayed on screen either. There's no accidental or non accidental change has happened in dish alignment on terrace.

                This is simply unacceptable as consumer, that we have to pay to get problem checked.

                Subscriber ID: [protected]
                Box ID: 5557
                Aug 7, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Apr 05, 2021
                Tata Sky Customer Care's response                 Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                Verified Support
                May 04, 2021
                Tata Sky Customer Care's response                 Hi! We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                  J
                  Jayuparse
                  Apr 4, 2021
                  Resolved
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                  Resolved

                  I'm recharging Tata sky DTH but worngly payment to Tata sky com(billdeskbqr.[protected]@hdfcbank) this address so I am very very sorry. Please sir help me and refund my money this transaction four time wrongly pay you.

                  Please see attached images

                  Regards you
                  Jayashree Manohar Parse
                  Mob-[protected]
                  +3 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  View replies
                  Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                    M
                    Mr Utpal Das
                    Apr 3, 2021
                    Resolved
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                    Resolved

                    Name change
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    View replies
                    Hi! We understand your concern. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
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                      A
                      Anu0789
                      Apr 3, 2021
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                      I have recharge tata sky for 715 rs but recharge was unsuccessful and amount 715 rs debited from my bank account . Kindly pay back to me same amount in my bank account
                      Tata Sky customer support has been notified about the posted complaint.
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                        A
                        Atamol
                        Apr 2, 2021
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                        Some device recovery call I am getting continuously from tata sky, which I don't even know or get from tata sky.
                        Now they have activated Binge Subscription without my permission and getting deducted money 299 for the same.
                        How can tata sky do this kind of cheep things with customer.
                        Tata Sky customer support has been notified about the posted complaint.
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                          P
                          pushpinderkaushal
                          Apr 2, 2021
                          Resolved
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                          Resolved

                          Our tata sky setup box remote is not working and it is well under warrantee but tatasky is forcing to pay Engineer visit charges of Rs 175. we are having 2 other old remotes and it is already tested with old remote and same is communicated to Tatasky. but despite of providing solution to replace remote they are insisting to charges Engineer Visiting charges.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          View replies
                          Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                          Reply
                          pushpinderkaushal's [Complaint's author] reply, Apr 6, 2021
                          9888810471, Subscriber ID: 1017825280
                          pushpinderkaushal's [Complaint's author] reply, Apr 6, 2021
                          Service Engineer Visiting Charges Deducted from My Account despite of Confirmation of Your Nodal Office for non Deducting of Visiting Charges. Refund the deducted charges immidiately else i will be forced to take legal action
                          pushpinderkaushal's [Complaint's author] reply, Apr 7, 2021
                          Deducted Payment still not refunded
                          Hi, we fully understand what you are going through. Kindly share us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                            D
                            [email protected]
                            Apr 2, 2021
                            Resolved
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                            Resolved

                            I have recharge my account [protected] for a sum of 283/- on 26 Mar 2021 vide UPI Ref No[protected], amount debited but my account not done recharge or not any confirmation for Tata sky bill desk, please refund
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            View replies
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Reply
                            Hi! We are here to help you out. Please share your Registered Mobile Number or Subscriber ID for further assistance.
                            Reply
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                              A
                              Aadireyanshinnu
                              Mar 31, 2021
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                              Resolved

                              Sir,
                              I have taken Tata sky connection in the month of March 21 but unfortunately in place of my name Tata sky staff who give the connection put his name.
                              I request you kindly put my
                              name V.K.Varma in place of Karthik k.
                              Thanking you
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              View replies
                              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                              Reply
                              Hi, we would like to execute this at the earliest. Please send us your Registered Mobile Number/Subscriber ID and we will take this ahead.
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                                A
                                Akshayns200
                                Mar 25, 2021
                                Resolved
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                                Resolved

                                I by mistake recharge my tata sky with 24000rs help me its my family saving
                                +2 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                View replies
                                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                Reply
                                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                Reply
                                Hi, we are here to help you out. Please share your Registered Mobile Number or Subscriber ID for further assistance.
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                                  A
                                  abhijeetp7
                                  Mar 23, 2021
                                  Resolved
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                                  Resolved

                                  Sub ID: [protected]
                                  UPI transaction ID:[protected]
                                  Via App: Amazon Pay
                                  Recharge amount : 456 Rs.
                                  Date : 23/03/2021

                                  Amount has been deducted from my bank account but is not credited in tata sky account. I had to recharge again. Please see in the issue.
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  View replies
                                  H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                                    D
                                    [email protected]
                                    Mar 21, 2021
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                                    Resolved

                                    Address: Kerala, Kollam

                                    I have already recharged my account, the amount was deducted from my bank, see the details below.
                                    But you have deactivated my account. I have tried to contact you through watsap, mobile number etc., but failed. Mailed you the details, no response till now. Please address the issue at the earliest.
                                    Details
                                    (Subscriber ID [protected])
                                    Recharged on 19/03/2020
                                    Through SBI online - reference number [protected]IGAKTVXGT5
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 23, 2021
                                    Tata Sky Customer Care's response                                     Hi! We understand your concern. We have raised a Service Request. Rest assured, you will hear from us soon.
                                    Verified Support
                                    Apr 07, 2021
                                    Tata Sky Customer Care's response                                     We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
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                                      D
                                      Deepesh_rathi
                                      Mar 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: Navi Mumbai

                                      Hi,
                                      I paid 400 INR via PhonePe to Wrong TATASKY Account ID by mistake. now, i have checked with both TATA SKY TEAM and PhonePe Team but they are blaming each other. there is no proper response from any of them. i believe that this should be handle by TATA Sky team since they know the Account ID of other account in which extra recharge happened by mistake so they should deduct the balance from them.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 23, 2021
                                      Tata Sky Customer Care's response                                       Hi! We understand your concern. We have raised a Service Request. Rest assured, you will hear from us soon.
                                      Verified Support
                                      Apr 07, 2021
                                      Tata Sky Customer Care's response                                       Hi!
                                      We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
                                      View replies
                                      Hi!
                                      We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_Insta.
                                      Reply
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                                      1 found this helpful
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                                        K
                                        Khem Raj Bodh
                                        Mar 20, 2021
                                        Resolved
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                                        Resolved

                                        I recharged my Tata Sky id at RS 384 through bhim app on 18 march 2021 at 7.32 pm transaction id is[protected] but still I didn't get any confirmation message from Tata sky so please refund my money or recharge my Tata Sky id
                                        Mar 22, 2021
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 21, 2021
                                        Tata Sky Customer Care's response                                         Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                        Verified Support
                                        Mar 21, 2021
                                        Tata Sky Customer Care's response                                         Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you ^Anu
                                        Mar 22, 2021
                                        Updated by Khem Raj Bodh                                         My sub I'd [protected]
                                        Mar 22, 2021
                                        Updated by Khem Raj Bodh                                         My sub I'd for this complaint is [protected]
                                        Verified Support
                                        Mar 22, 2021
                                        Tata Sky Customer Care's response                                         Thanks for sharing the details. We are on it! Please do give us some time and we shall get back to you at the earliest.
                                        Verified Support
                                        Apr 07, 2021
                                        Tata Sky Customer Care's response                                         We hope your concern have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_FB.
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