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Tata Sky Complaints & Reviews

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Updated: Mar 26, 2026
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Tata Sky reviews & complaints page 39

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S
Singhshikha1001
Apr 12, 2021
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Hi team,

Subscriber ID:[protected]
Register mobile number: [protected]
Name : Shikha Singh
Email : [protected]@gmail.com
Service Request Reference Number: 2RBOY4GQ

I received Tata sky binge on 18 March 2020 which was faulty and I requested for the replacement however due to lock down it was never actioned now on 26th March 2021 the technician came to take the device back while taking he did not mention anything regarding the charges you technician came after a year to take that product and now you guys have charged me for mother after 1199 I have no where they have mentioned regarding the charges. I have not received any communication like text, email or a phone call about the charges even the technician who took the product he did not even mention that if it's not will not send the adaptor there will be a charges this is complete missguided and pathetic from[protected]. i have finlly returned to same technician and he advsied he will send it go warehouse and the charges will be waived off. From last 14 days I am unable to watch my television as my account is in -1536 overdue where is my monthly recharge is 377 who is going to compensate me for last 14 days of losses of services. i havr spoken to multiple manager even warehouse manager avinsha who assured the charges will be waived off by 8 April 2021 due to lockdown truck haven't reached the warehouse. all of sudden you guys are talking about policy that i have to pay. no ways it was never advised to me. Avinash assured and other manager's to waive off the charges. please go through your calls.Since 01 April 2021 you guys are trying to resolve this services.

This is a worst service from any Tata brand we have received so far. I don't know what is the plight of customer all over country. I had specifically written to their senior team, who chose to ignore the emails.

Regards,

Shikha Singh
Aug 12, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2021
Tata Sky Customer Care's response
Hi, this isn't the experience we aim for. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Apr 15, 2021
Updated by Singhshikha1001
Still waiting for the resolution.
Verified Support
May 03, 2021
Tata Sky Customer Care's response
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
Verified Support
May 03, 2021
Tata Sky Customer Care's response
We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
Singhshikha1001's [Complaint's author] reply, Apr 13, 2021
Credit towards the adaptor has been applied however I want the compensation for the loss of services of 12 days.
No the issue has been resolved yet. I have already mentioned credit has been applied towards the adaptor however still waiting to discuss further on the loss of services of 12 days. Pathetic service's. Complaint has been raised in April and still not resolved.
Tata Sky Customer Care's response, May 4, 2021
Verified Support
A credit has been passed towards your Tata Sky account. Do let us know if we can assist you with anything else.
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    mahadev777
    Apr 10, 2021
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    Star sports telugu is not available in tata sky app
    Aug 6, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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      Kritika_
      Apr 10, 2021
      Resolved
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      Resolved

      When I'm switching on my TV it's showing the set top box needs to be paired please call customer care is problem persists.
      My subscriber ID is [protected]
      Aug 12, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2021
      Tata Sky Customer Care's response
      Hi! We are working towards fixing this at the earliest, your patience in the interim is appreciated.
      Verified Support
      May 03, 2021
      Tata Sky Customer Care's response
      We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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        A
        atul borse
        from Bengaluru, Karnataka
        Apr 10, 2021
        Resolved
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        Resolved

        TATA Sky has recently added TATA Sky Binge+ service to my TATA Sky ID: [protected]
        I don't want this service to be continued as this is added without asking me and when i am trying to contact TATA Sky customer care the phone is not reachable and getting disconnected.

        I request to discontinue TATA Sky Binge+ service from today itself.

        Thanks,
        Aug 12, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2021
        Tata Sky Customer Care's response
        Hi, we understand your concern. We are on it! Please do give us some time and we shall get back to you at the earliest.
        We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
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          A
          abhyas50
          Apr 7, 2021
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          I have taken a new tata sky home connection on 5thApr 2021 . Money has been deducted from my account but tata sky accout didnt received it, It has been 3 days now.Please check below photo where transaction id is mentioned and that about the tranaction status at your end.

          Amount : 1881
          Payment Mode : Google Pay
          Apr 10, 2021
          Complaint marked as Resolved 
          setup box installed after raising ticket
          Tata Sky customer support has been notified about the posted complaint.
          Hi, we understand your concern. Please share with us your Registered Mobile Number/Subscriber ID, we will assist you further.
          abhyas50's [Complaint's author] reply, Apr 9, 2021
          Actually i have registered with mobile number - 7058541613
          there is no subscription generated yet. I have not received any notification regarding that
          We are working towards fixing this at the earliest, your patience in the interim is appreciated.
          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
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            Atamol
            Apr 7, 2021
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            Resolved

            Tata sky activated binge subscription without my knowledge and deducted money from.my account without my prior knowledge .
            After complaint, they have reverted the subscription from account, but refuse for refund.
            This whole mistake is from their side, and now they are saying we can not refund amount.
            Aug 6, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
            Atamol's [Complaint's author] reply, Apr 7, 2021
            RM- 9850096721
            Sub Id - 1296099086
            Hi!
            Thank you for sharing the details. We have raised a Service Request to resolve your concern. Rest assured you will hear from us soon.
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              Somnath cr7
              Apr 6, 2021
              Resolved
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              Resolved

              Address: Bidar Karnataka

              Actually i have submitted set of box no. Instead of customer I'd no. So i think recharge was failed but amount had deducted from the account rupees 180 so i want my rupees refund back kindly respond ASAP.
              Aug 12, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Apr 06, 2021
              Tata Sky Customer Care's response
              Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
              Verified Support
              May 04, 2021
              Tata Sky Customer Care's response
              Hi! We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                Nivss
                Apr 6, 2021
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                Resolved

                This is regarding the recharge i have on 19th March 2021 for tata sky . i did two recharge of 2412 and 201 . Money was deducted from my account and recharge was unsuccessful and now its been more than 7-10 working days and i have filled the complaint more than 7 times and they are not showing any helping hand .
                Worst experience ever.
                Aug 6, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Hi, we can understand your unpleasant experience. Please share with us your Registered Mobile Number/ Subs ID for further assistance.
                Hi! This isn't the experience we aim for. Please share your Registered Mobile Number/Sub ID to assist you further.
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                  Bejo Jeffrin
                  Apr 4, 2021
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                  Address: Marthandam , Tamilnadu

                  I am getting a error message stating
                  "The set top box needs to be paired" .
                  The device is cardless.Please resolve it ASAP.
                  Digicard Id :[protected]
                  Settop box SN:[protected]
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                    M
                    makadiaravi
                    Apr 4, 2021
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                    Resolved

                    Some channels like Star Plus HD1(116), Sony SUB HD (132), Zee TV HD1 (142), Colors HD1 (148) and many many more channels are showing blank screen since yesterday. Few channels are working fine as well.

                    Called Tata sky customer care today and they said we have to pay home visit charges to get this problem checked. Where there's no any changes or problem from our side. There's no error message being displayed on screen either. There's no accidental or non accidental change has happened in dish alignment on terrace.

                    This is simply unacceptable as consumer, that we have to pay to get problem checked.

                    Subscriber ID: [protected]
                    Box ID: 5557
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 05, 2021
                    Tata Sky Customer Care's response
                    Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                    Verified Support
                    May 04, 2021
                    Tata Sky Customer Care's response
                    Hi! We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                      Jayuparse
                      Apr 4, 2021
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                      I'm recharging Tata sky DTH but worngly payment to Tata sky com(billdeskbqr.[protected]@hdfcbank) this address so I am very very sorry. Please sir help me and refund my money this transaction four time wrongly pay you.

                      Please see attached images

                      Regards you
                      Jayashree Manohar Parse
                      Mob-[protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                        Mr Utpal Das
                        Apr 3, 2021
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                        Resolved

                        Name change
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Hi! We understand your concern. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
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                          Anu0789
                          Apr 3, 2021
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                          I have recharge tata sky for 715 rs but recharge was unsuccessful and amount 715 rs debited from my bank account . Kindly pay back to me same amount in my bank account
                          Tata Sky customer support has been notified about the posted complaint.
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                            Atamol
                            Apr 2, 2021
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                            Some device recovery call I am getting continuously from tata sky, which I don't even know or get from tata sky.
                            Now they have activated Binge Subscription without my permission and getting deducted money 299 for the same.
                            How can tata sky do this kind of cheep things with customer.
                            Tata Sky customer support has been notified about the posted complaint.
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                              pushpinderkaushal
                              Apr 2, 2021
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                              Resolved

                              Our tata sky setup box remote is not working and it is well under warrantee but tatasky is forcing to pay Engineer visit charges of Rs 175. we are having 2 other old remotes and it is already tested with old remote and same is communicated to Tatasky. but despite of providing solution to replace remote they are insisting to charges Engineer Visiting charges.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                              pushpinderkaushal's [Complaint's author] reply, Apr 6, 2021
                              9888810471, Subscriber ID: 1017825280
                              pushpinderkaushal's [Complaint's author] reply, Apr 6, 2021
                              Service Engineer Visiting Charges Deducted from My Account despite of Confirmation of Your Nodal Office for non Deducting of Visiting Charges. Refund the deducted charges immidiately else i will be forced to take legal action
                              pushpinderkaushal's [Complaint's author] reply, Apr 7, 2021
                              Deducted Payment still not refunded
                              Hi, we fully understand what you are going through. Kindly share us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                                Resolved
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                                Resolved

                                I have recharge my account [protected] for a sum of 283/- on 26 Mar 2021 vide UPI Ref No[protected], amount debited but my account not done recharge or not any confirmation for Tata sky bill desk, please refund
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                Hi! We are here to help you out. Please share your Registered Mobile Number or Subscriber ID for further assistance.
                                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                  Aadireyanshinnu
                                  Mar 31, 2021
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                                  Resolved

                                  Sir,
                                  I have taken Tata sky connection in the month of March 21 but unfortunately in place of my name Tata sky staff who give the connection put his name.
                                  I request you kindly put my
                                  name V.K.Varma in place of Karthik k.
                                  Thanking you
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                  Hi, we would like to execute this at the earliest. Please send us your Registered Mobile Number/Subscriber ID and we will take this ahead.
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                                    Akshayns200
                                    Mar 25, 2021
                                    Resolved
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                                    Resolved

                                    I by mistake recharge my tata sky with 24000rs help me its my family saving
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                    Hi, we are here to help you out. Please share your Registered Mobile Number or Subscriber ID for further assistance.
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                                      abhijeetp7
                                      Mar 23, 2021
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                                      Resolved

                                      Sub ID: [protected]
                                      UPI transaction ID:[protected]
                                      Via App: Amazon Pay
                                      Recharge amount : 456 Rs.
                                      Date : 23/03/2021

                                      Amount has been deducted from my bank account but is not credited in tata sky account. I had to recharge again. Please see in the issue.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                                        Mar 21, 2021
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                                        Resolved

                                        Address: Kerala, Kollam

                                        I have already recharged my account, the amount was deducted from my bank, see the details below.
                                        But you have deactivated my account. I have tried to contact you through watsap, mobile number etc., but failed. Mailed you the details, no response till now. Please address the issue at the earliest.
                                        Details
                                        (Subscriber ID [protected])
                                        Recharged on 19/03/2020
                                        Through SBI online - reference number [protected]IGAKTVXGT5
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 23, 2021
                                        Tata Sky Customer Care's response
                                        Hi! We understand your concern. We have raised a Service Request. Rest assured, you will hear from us soon.
                                        Verified Support
                                        Apr 07, 2021
                                        Tata Sky Customer Care's response
                                        We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
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