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Tata Sky Complaints & Reviews

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Updated: Aug 11, 2025
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Tata Sky reviews & complaints page 46

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R
Rajveersingh@
Nov 21, 2020
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I recharged my Tata sky account with a sum of Rs 80 through Phonepe on 6th of November 2020 but that amount didn't credited. Now tata sky saying No any mentioned recharged has done and Phonepe saying the transaction has successful. What can I do..?
+2 photos
Tata Sky customer support has been notified about the posted complaint.
Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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    G
    gauravshankars
    Nov 20, 2020
    Jan 20, 2023
    This thread was updated on Jan 20, 2023
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    I had got a 15 months Tata Sky Broadband Plan (Internet) worth Rs 11988 for my home, on October 18th 2019, as I am not someone who likes a teething issue of recharging Internet (or something of that sorts) every month. Based on my previous experiences with Tata enterprises and with the confident executives specifying that are always there to help, I thought it was a right decision.

    The problem started when I had relocated to another flat in same apartment. The tele-executive called and told that by procedural mandate, my account will have to be deactivated for around 12-24 hours and a new user id will have to be generated. It took them about 3 days and 19 calls ( I am not specifying the number of waiting hours just to get connected) to just create an user id.

    But, the main problem started here, after re-creation o[censored]ser id, for a reason unknown to me they had reduced almost two months of my internet validity, which currently indicates expiry on Nov 30th 2020 (which logically should expire on January 17th’ 2021).

    • I have raised this concern initially only but 2.5 months later after ‘n’ no. of calls, most of which goes unanswered (on the false pretext of corona issue) I have still not got the resolution of the issue.

    • In the ticket raised in their system the issue is specified resolved though in my plan it shows next recharge on Nov. 30th’ 2020.

    • More so the system isn’t even allowing me to raise a ticket on the same.

    Its showing only 10 days remaining validity according to their fradulent change of my plan
    +6 photos
    Tata Sky customer support has been notified about the posted complaint.
    the trouble started upon relocation and the technician first told that my set top box is not working and then after complaint replaced the same. The cable used is 19 meters where has I am charged for 49 meters of cable.
    then some mischief has been played and my pack has been changed by activation of all the channels to show my monthly subscrition as Rs.2622/- and the pack expired in two days.
    My telephonic complaints registered on 17th Jan. 2023 stand still not resolved.
    I am very dissatisfied and suppose that there is some mischief played in the whole process to deny service to me and put me to loss.
    Hope my complaint is resolved soon and my pack and balance is restored.
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      H
      haribhau3
      Nov 19, 2020
      Resolved
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      Resolved

      Address: Daund pune maharashtra
      Website: www.mytatasky.com

      My id [protected]
      Please change last name there is wrong mention in the book of duty mobil is a good morning for the zombie world and ### that to be a b for ny to hai the zombie and the zombie is a good idea call it A BEST i ball of duty mobil is the only way you tube the zombie from self harm is not in the way you are and you are a b but doka is very
      Aug 9, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Nov 20, 2020
      Tata Sky Customer Care's response
      Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
      Verified Support
      Nov 21, 2020
      Tata Sky Customer Care's response
      We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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        V
        Venky Sanga
        Nov 18, 2020
        Resolved
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        Resolved

        Address: Flat no 102 Building no D13 venus housing society spine road chikali gharkul 411062

        I had taken new connection of tata sky..
        The executives gave me a holiday hungama package as gift.
        They had told me to login to this website www.holidaywithqaspl.com
        Through my subscriber id..
        But am unable to login with error as invalid code
        I am struggling from last four days. Tata sky executives are cheating public by saying wrong information which is against the fact for selling their product
        Executives not responding nor receiving calls.. Please help.
        Aug 13, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Nov 20, 2020
        Tata Sky Customer Care's response
        Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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          A
          avinashvish20
          from Mumbai, Maharashtra
          Nov 18, 2020
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          Address: Hyderabad

          Sir, today (18/11/20) i wanted to make monthly recharge of 475/- but i don't know how it converted into Flexy annual Plan of 5712/-, the amount debited from my debit card a/c.

          kindly resolve it following two option ..

          1) either recharge for one month and return balance amount or
          2) return whole amount.

          since i can't afford this much money for for this work so, request you to return back .
          Tata Sky customer support has been notified about the posted complaint.
          Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or subscriber ID so that we can look into this.
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            D
            Dharani Natarajan
            Nov 18, 2020
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            The amount got deducted and the recharge is successful but not reflected to my account.
            Subscriber ID: [protected]
            +1 photos
            Tata Sky customer support has been notified about the posted complaint.
            Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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              S
              sudhirtxt
              Nov 17, 2020
              Resolved
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              Resolved

              Now Tata sky started fraud amount add in monthly Package. We are using Rs 294 in monthly Package.In Sep 2020 month its automatically added two other pack (Senior citizen, Javed Akhtar Package ) in my account, now my new package is converted in 420 rs. when we compliant to tata sky customer care. Then he said i cannot help you, because this package is added by you. then we said please show your log when we added this pack. customer care executive did not have any log related to this package. Now TATA sky loosing the faith of customer. we are never expect such type of fraud by TATA Group

              Mo-[protected]
              Tata Sky No-[protected]
              Aug 8, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Nov 19, 2020
              Tata Sky Customer Care's response
              Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
              Verified Support
              Nov 19, 2020
              Tata Sky Customer Care's response
              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                N
                Ngobindo
                from Powai, Maharashtra
                Nov 15, 2020
                Resolved
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                Resolved

                I have wrongly recharged to my old tatasky ID number [protected] of R's. 216/-. Kindly refund the amount to my bank account or it may be adjusted with my new tatasky ID [protected].
                Aug 9, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
                Hi, help is here. Requesting you to share your Registered Mobile Number/Subscriber ID for further clarification.
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                  S
                  Sameer1729
                  Nov 15, 2020
                  Resolved
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                  Resolved

                  I have my digicard number[protected], i have lost my registered mobile number please provide my subscriber id.
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                    H
                    Heena Koser
                    Nov 14, 2020
                    Resolved
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                    Address: Ward no. 5, Near water tank, Kalkati, Debalpur, Kharagpur, Dist- Paschim Midnapore, West Bengal, 721301

                    I have called the customer care and got no response. I want my amount of Rs.13027/- to be refund as it went by mistake. I will appreciate if it is resolved as early as possible.

                    Tata sky Id- [protected]
                    Recharge date- 14/11/2020
                    Balance Transfer- 14/11/2020
                    +1 photos
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
                    Tata Sky Customer Care's response, Nov 15, 2020
                    Verified Support
                    Hi, we can understand your unpleasant experience. Please share with us your Registered Mobile Number/ Subs ID for further assistance.
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                      Y
                      Y R Deshpande
                      Nov 13, 2020
                      Resolved
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                      Resolved

                      My TATA Sky set top box stopped working as of Nov 2020. Upon calling the customer center, I was told I would have to accept a second hand, repaired, old model for ₹ 400 per year. If I wanted to replace the box, I would have to pay ₹ 1200 (which I am willing to pay) but I would have to buy it as a secondary connection (second TV) and swipe the card after 3 days to revert back to old plan. I would then have to pay the difference of the 3 days even though my old plan was (and still is) running when the set top box stopped working. This is completely unfair in my opinion and at this point is a blatant extortion of money from the loyal customer of 8+ years.
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 15, 2020
                      Tata Sky Customer Care's response
                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                      Verified Support
                      Nov 15, 2020
                      Tata Sky Customer Care's response
                      Hi! This isn't the experience we aim for. Please share your Registered Mobile Number/Sub ID to assist you further.
                      Verified Support
                      Nov 15, 2020
                      Tata Sky Customer Care's response
                      Hi! Help is here. Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you
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                        S
                        Selva2413
                        Nov 12, 2020
                        Resolved
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                        Resolved

                        Recharged my Tata sky account with RS 1000 on 29 the Oct 2020 through Tata sky app using my debit card of SBI and I waited but service didn't resume so I called up customer support and got to know that my recharged got failed and I would be getting my money back within 10 working days and I gave transaction I'd and all details to them. It's been more than 10days till date no refund yet . Then today Tata sky customer support called asking for my bank statements ? Why will.i share my bank statements to you .. when u can see the detail that my transactions has failed then what confirmation you want ??? It's very simple that my recharged got failed due to your system failure and my service is also stopped and now I have to show a proof about the transaction happened or not and even your customer support says that we want to make sure whether you really didn't get money so we need your bank statement really ??????? Why will need to show or share my bank statements to you

                        I want refund as soon as possible without any delay ... As per ur company policies it will take 7 to 10 working days to get my money back to my account but till date no refund ...
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 14, 2020
                        Tata Sky Customer Care's response
                        Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
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                          A
                          Alisha Vasi
                          Nov 12, 2020
                          Resolved
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                          Resolved

                          Everytime i recharge on tata sky they deduct balance on the name of kerala floods without my consent even i am surviving in this pandemic who will donate me nd my family
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                          Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                            D
                            devsuresh01
                            Nov 11, 2020
                            Resolved
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                            Resolved

                            Address: Subscriber Id : 1012711303

                            I have purchase a tata sky connection in year of 2008 and purchase secondary box after some year. We have not use first connection since 1 and half year and i am apply discountinu first box. I have apply suspend my second box in june 2020. But tata sky activate my both two boxes and charges 852/- per year but my monthly charges round 400.
                            I am try many time to tata sky associates but not resolved my problem
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 12, 2020
                            Tata Sky Customer Care's response
                            Hi, we have raised a Service Request for your concern. Rest assured, you will hear from us soon.
                            Verified Support
                            Nov 12, 2020
                            Tata Sky Customer Care's response
                            Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
                            Verified Support
                            Nov 12, 2020
                            Tata Sky Customer Care's response
                            We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                            Verified Support
                            Nov 12, 2020
                            Tata Sky Customer Care's response
                            We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                            Verified Support
                            Nov 12, 2020
                            Tata Sky Customer Care's response
                            We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                              R
                              Ramesh Sumaniya
                              Nov 10, 2020
                              Resolved
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                              Resolved

                              Address: Tata sky

                              Recharge my account using my tata sky app using upi through collect id HDFA2DCC491EC6E4A12BDFB88B669454CBC tatasky.[protected]@hdfcbank and money is deducted but recharge is not done.my transaction ID T2011101728146973060807 amount Rs.340 debit to May account
                              +2 photos
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi, we understand your concern. We're looking into this. Please hold on a little longer. We will get back to you soon with a solution.
                              Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                                F
                                farzana alam
                                Nov 10, 2020
                                Resolved
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                                Resolved

                                I have recharged my tata sky account [protected] for 3 times but only one time balance is shown in my account of tata sky. The transaction was via BHIM UPI. I raised complaint and I recieved a reply that the amount debited from my account was sent to tata sky.
                                My passbook entry also shows the same. I request you to refund my amount of 604 + 605 into my tatasky account.
                                The transaction ids of these 2 amounts are transaction IDs :[protected],[protected] dated 2nd October 2020.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 11, 2020
                                Tata Sky Customer Care's response
                                Hi, we have raised a Service Request for your concern. Rest assured, you will hear from us soon.
                                Verified Support
                                Nov 13, 2020
                                Tata Sky Customer Care's response
                                We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                                Verified Support
                                Nov 13, 2020
                                Tata Sky Customer Care's response
                                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                  M
                                  messijungla
                                  Nov 10, 2020
                                  Resolved
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                                  Resolved

                                  I've done my recharge in wrong id subscriber so can you please refund my money back in my subscriber id
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  The subscriber id I've done recharge is [protected] but my actual id number is [protected]
                                  Hi, we understand your concern. We're looking into this. Please hold on a little longer. We will get back to you soon with a solution.
                                  messijungla's [Complaint's author] reply, Nov 11, 2020
                                  Okay
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                                    M
                                    Mayank International
                                    Nov 8, 2020
                                    Resolved
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                                    Resolved

                                    The tv shows the message of inserting card but does not change even on inserting the card again
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                    Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                                      BALKHISJANZAHEER
                                      from Chennai, Tamil Nadu
                                      Nov 7, 2020
                                      Resolved
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                                      Resolved

                                      Address: old no 3 new no 1 mosque 2nd street villivakkam, Rahamath house,chennai-600049

                                      Sir, my tata sky id no: [protected]. Since a long timemy tv stopped receiving signals from tatasky dish probe.No singal message is being displayed on the screen.
                                      Please make arrangements to rectify the defect and make my tv functioning, receiving channels at an early date.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
                                      Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or subscriber ID so that we can look into this.
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                                        Spoiledbrahmin
                                        Nov 6, 2020
                                        Resolved
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                                        Resolved

                                        Website: Tatasky.com

                                        My set top box is not working, it is not taking signals from remote, my remote is absolutely fine
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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