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Tata Sky Complaints & Reviews

2.1
Updated: Jul 8, 2026
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5114
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A
avinashvish20
from Mumbai, Maharashtra
Nov 18, 2020
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Address: Hyderabad

Sir, today (18/11/20) i wanted to make monthly recharge of 475/- but i don't know how it converted into Flexy annual Plan of 5712/-, the amount debited from my debit card a/c.

kindly resolve it following two option ..

1) either recharge for one month and return balance amount or
2) return whole amount.

since i can't afford this much money for for this work so, request you to return back .
Tata Sky customer support has been notified about the posted complaint.
Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or subscriber ID so that we can look into this.
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    D
    Dharani Natarajan
    Nov 18, 2020
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    The amount got deducted and the recharge is successful but not reflected to my account.
    Subscriber ID: [protected]
    Tata Sky customer support has been notified about the posted complaint.
    Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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      S
      sudhirtxt
      Nov 17, 2020
      Resolved
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      Resolved

      Now Tata sky started fraud amount add in monthly Package. We are using Rs 294 in monthly Package.In Sep 2020 month its automatically added two other pack (Senior citizen, Javed Akhtar Package ) in my account, now my new package is converted in 420 rs. when we compliant to tata sky customer care. Then he said i cannot help you, because this package is added by you. then we said please show your log when we added this pack. customer care executive did not have any log related to this package. Now TATA sky loosing the faith of customer. we are never expect such type of fraud by TATA Group

      Mo-[protected]
      Tata Sky No-[protected]
      Aug 8, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Nov 19, 2020
      Tata Sky Customer Care's response
      Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
      Verified Support
      Nov 19, 2020
      Tata Sky Customer Care's response
      We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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        N
        Ngobindo
        from Powai, Maharashtra
        Nov 15, 2020
        Resolved
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        Resolved

        I have wrongly recharged to my old tatasky ID number [protected] of R's. 216/-. Kindly refund the amount to my bank account or it may be adjusted with my new tatasky ID [protected].
        Aug 9, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
        Hi, help is here. Requesting you to share your Registered Mobile Number/Subscriber ID for further clarification.
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          S
          Sameer1729
          Nov 15, 2020
          Resolved
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          Resolved

          I have my digicard number[protected], i have lost my registered mobile number please provide my subscriber id.
          Aug 9, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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            H
            Heena Koser
            Nov 14, 2020
            Resolved
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            Resolved

            Address: Ward no. 5, Near water tank, Kalkati, Debalpur, Kharagpur, Dist- Paschim Midnapore, West Bengal, 721301

            I have called the customer care and got no response. I want my amount of Rs.13027/- to be refund as it went by mistake. I will appreciate if it is resolved as early as possible.

            Tata sky Id- [protected]
            Recharge date- 14/11/2020
            Balance Transfer- 14/11/2020
            Aug 9, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
            Tata Sky Customer Care's response, Nov 15, 2020
            Verified Support
            Hi, we can understand your unpleasant experience. Please share with us your Registered Mobile Number/ Subs ID for further assistance.
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              Y
              Y R Deshpande
              Nov 13, 2020
              Resolved
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              Resolved

              My TATA Sky set top box stopped working as of Nov 2020. Upon calling the customer center, I was told I would have to accept a second hand, repaired, old model for ₹ 400 per year. If I wanted to replace the box, I would have to pay ₹ 1200 (which I am willing to pay) but I would have to buy it as a secondary connection (second TV) and swipe the card after 3 days to revert back to old plan. I would then have to pay the difference of the 3 days even though my old plan was (and still is) running when the set top box stopped working. This is completely unfair in my opinion and at this point is a blatant extortion of money from the loyal customer of 8+ years.
              Aug 12, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Nov 15, 2020
              Tata Sky Customer Care's response
              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
              Verified Support
              Nov 15, 2020
              Tata Sky Customer Care's response
              Hi! This isn't the experience we aim for. Please share your Registered Mobile Number/Sub ID to assist you further.
              Verified Support
              Nov 15, 2020
              Tata Sky Customer Care's response
              Hi! Help is here. Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you
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                S
                Selva2413
                Nov 12, 2020
                Resolved
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                Resolved

                Recharged my Tata sky account with RS 1000 on 29 the Oct 2020 through Tata sky app using my debit card of SBI and I waited but service didn't resume so I called up customer support and got to know that my recharged got failed and I would be getting my money back within 10 working days and I gave transaction I'd and all details to them. It's been more than 10days till date no refund yet . Then today Tata sky customer support called asking for my bank statements ? Why will.i share my bank statements to you .. when u can see the detail that my transactions has failed then what confirmation you want ??? It's very simple that my recharged got failed due to your system failure and my service is also stopped and now I have to show a proof about the transaction happened or not and even your customer support says that we want to make sure whether you really didn't get money so we need your bank statement really ??????? Why will need to show or share my bank statements to you

                I want refund as soon as possible without any delay ... As per ur company policies it will take 7 to 10 working days to get my money back to my account but till date no refund ...
                Aug 11, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Nov 14, 2020
                Tata Sky Customer Care's response
                Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
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                  A
                  Alisha Vasi
                  Nov 12, 2020
                  Resolved
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                  Resolved

                  Everytime i recharge on tata sky they deduct balance on the name of kerala floods without my consent even i am surviving in this pandemic who will donate me nd my family
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                  Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                    D
                    devsuresh01
                    Nov 11, 2020
                    Resolved
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                    Resolved

                    Address: Subscriber Id : 1012711303

                    I have purchase a tata sky connection in year of 2008 and purchase secondary box after some year. We have not use first connection since 1 and half year and i am apply discountinu first box. I have apply suspend my second box in june 2020. But tata sky activate my both two boxes and charges 852/- per year but my monthly charges round 400.
                    I am try many time to tata sky associates but not resolved my problem
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 12, 2020
                    Tata Sky Customer Care's response
                    Hi, we have raised a Service Request for your concern. Rest assured, you will hear from us soon.
                    Verified Support
                    Nov 12, 2020
                    Tata Sky Customer Care's response
                    Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
                    Verified Support
                    Nov 12, 2020
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                    Verified Support
                    Nov 12, 2020
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                    Verified Support
                    Nov 12, 2020
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                      R
                      Ramesh Sumaniya
                      Nov 10, 2020
                      Resolved
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                      Resolved

                      Address: Tata sky

                      Recharge my account using my tata sky app using upi through collect id HDFA2DCC491EC6E4A12BDFB88B669454CBC tatasky.[protected]@hdfcbank and money is deducted but recharge is not done.my transaction ID T2011101728146973060807 amount Rs.340 debit to May account
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi, we understand your concern. We're looking into this. Please hold on a little longer. We will get back to you soon with a solution.
                      Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                        F
                        farzana alam
                        Nov 10, 2020
                        Resolved
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                        Resolved

                        I have recharged my tata sky account [protected] for 3 times but only one time balance is shown in my account of tata sky. The transaction was via BHIM UPI. I raised complaint and I recieved a reply that the amount debited from my account was sent to tata sky.
                        My passbook entry also shows the same. I request you to refund my amount of 604 + 605 into my tatasky account.
                        The transaction ids of these 2 amounts are transaction IDs :[protected],[protected] dated 2nd October 2020.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 11, 2020
                        Tata Sky Customer Care's response
                        Hi, we have raised a Service Request for your concern. Rest assured, you will hear from us soon.
                        Verified Support
                        Nov 13, 2020
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                        Verified Support
                        Nov 13, 2020
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                          M
                          messijungla
                          Nov 10, 2020
                          Resolved
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                          Resolved

                          I've done my recharge in wrong id subscriber so can you please refund my money back in my subscriber id
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          The subscriber id I've done recharge is [protected] but my actual id number is [protected]
                          Hi, we understand your concern. We're looking into this. Please hold on a little longer. We will get back to you soon with a solution.
                          messijungla's [Complaint's author] reply, Nov 11, 2020
                          Okay
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                            M
                            Mayank International
                            Nov 8, 2020
                            Resolved
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                            Resolved

                            The tv shows the message of inserting card but does not change even on inserting the card again
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                              B
                              BALKHISJANZAHEER
                              from Chennai, Tamil Nadu
                              Nov 7, 2020
                              Resolved
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                              Resolved

                              Address: old no 3 new no 1 mosque 2nd street villivakkam, Rahamath house,chennai-600049

                              Sir, my tata sky id no: [protected]. Since a long timemy tv stopped receiving signals from tatasky dish probe.No singal message is being displayed on the screen.
                              Please make arrangements to rectify the defect and make my tv functioning, receiving channels at an early date.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
                              Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or subscriber ID so that we can look into this.
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                                S
                                Spoiledbrahmin
                                Nov 6, 2020
                                Resolved
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                                Resolved

                                Website: Tatasky.com

                                My set top box is not working, it is not taking signals from remote, my remote is absolutely fine
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                  S
                                  Shab R
                                  Nov 6, 2020
                                  Resolved
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                                  Resolved

                                  Set top box restart issues
                                  ID#[protected]

                                  Box#8696
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                                    T
                                    Tata Sky User
                                    Nov 6, 2020
                                    Resolved
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                                    Resolved

                                    Address: India

                                    I have "tata sky hd". I want to upgrade to BINGE.
                                    What is the cost?
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi! Help is here. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                      H
                                      Harshal Singh
                                      Nov 5, 2020
                                      Resolved
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                                      Resolved

                                      Address: House no.2 neeraj society. Trilanga Bhopal.

                                      Tatasky not working showing error, THIS IS THE WRONG CARD FOR YOUR SET TOP BOX
                                      (Pairing error)

                                      Tatasky id:[protected]
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                        K
                                        Kaushik HM
                                        from Hyderabad, Telangana
                                        Nov 5, 2020
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, India

                                        I have already subscribed to Sri Sankara TV channel number 1685 but the channel is still showing that we have not subscribed. Sub ID : [protected] Box ID : 1245
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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