Tata Sky Complaints & Reviews

My Tata Sky subscriber id [protected]...unable to view almost 12 - 14 channels due to signal...entire bengali regional package is not viewable...have complained couple of times, but no action have been take...if this continues, i would like cancel / close my tata sky connection....

Our Tata Sky connection has not been working for over a month. Repeated calls to the customer service has had no result. The technician keeps calling that he is about to visit and never does. We don't get 90% of the channels. This is an absolutely callous attitude, we want the service fixed and our 1 month's charged reverted ASAP. Failing which we will disconnect and get a different provider. Registered mobile #: [protected]...

Problem of Tata Sky channels getting blackout on regular basis. The problem seems to be on almost every 15 days and without any proper resolution. It becomes more and more problematic as no proper response is given by the Tata Sky Customer care Deptt. also. The problem is repetitive as i have faced the same Problem from 1st April to 7th April also....

Hi, Recently i had a worst customer service experience.I was on phone with them for two hours.Sometimes they are not at all reachable because of long queue and its not toll free too. After reaching them being on waiting queue for 2 -3 hrs they assure us our problem will be resolved shortly but they dont do that actually.I had a very silly issue. Just needed a remote from them as my old remote broke.They told that it will come shortly...

I have face the no signal problems from last 1 month. and also from 4 days I send the change location request to Tata sky customer care center but till date they are unable to instal my setup box connection to new location. When I call them, every time they told your quire is raised to senior technician and there executive will be call me in next two hours.But till to time no one is call me.How can I do for this very very very...poor performance...

I have no signal issue since more than a month. First complain I lodged on 14th may 2015, after quite a few days technician came and made it all right but again after few days the problem appeared and I d lodged a complaint ( 8th April, NS[protected] . After 4/5 days of that I got a call from technician and fixed a time and date for service…no body came for the service. I lodged a complaint again on 21st April ( NS[protected],...

I am unable to avail the services of my DTH connection since three months due to network problem.when I contacted customer care they keep on say the issue would be addressed as soon as possible, but no one came to solve the issue.
More over I am recharging the account also hoping that my issue would be solved since two months.

I request tata sky to fix the issue immediately and refund the three month recharged amount...

TATA SAKY CUSTOMER NO [protected]

NS[protected], dt.4.4.2015
NS[protected] DT.8.415 18.00 TO 18.40,
NS[protected] DT.12.4.15,
NS[protected] DT.12.4.15 18.15 TO 18.55,
NS[protected] DT.18.4.15
NS[protected] DT.12.4.15 16.40 TO 17.20
Please verify above ref. & no visit any installer or technician up to date. so am not any channel showing to my set top box. and hence...

Tata Sky has been promising to send someone / someone will call and fix a time for the service to setup my connection in Bangalore (I recently shifted from Hyderabad). After 4 days and numerous commitments of within 24 hours resolution, this has still not happened. I have called 8-10 times - am put on hold to speak to a manager and then after 16 mins of being on hold, thel ine goes dead. Pathetic service for a consumer - please let me know...

I have tatasky connection from one and half year. In starting my plan was 220 rs monthly but time to time they increased my plan without any information. Today again increased my monthly plan at the place of 270 to 340. So please change my plane with old one.
Thanks....

Hi, My name is Sumit. Tata sky Subscriber ID [protected]. More than 50% channels are not visible at this moment. I had registered complaint regarding this problem on[protected]. The problem is not resolved till date.I have taken multiple follow ups at my end. I got reply in sms that tatasky technician will contact me shortly, but he never did. I even called sales guy and addressed the above issue on[protected]. According to the sms...

I lodged complaint through SMS on 3rd April and was assured to get it fixed by sending techician. Since the job was pending on 5th next date of recharge was extended by 3 days, again on 5th by 2 days and on 7th by another 2 days. Unfortunately, despite telephonic and online follow up, the problem has not been sorted out till today; all the time the helpdesk personnel in online chat and technicians assured to send technicians. Till today I...

I have not been receiving signals. I understand Tatasky is facing some problem with their system. We are asked to give a missed call about the signal problem. However, my neighbour’s signal problem was sorted but not ours. There is a step motherly tmreatment shown to comers. In spite of promises no technician turns up. vdding to the issue, I received a two consecutive smss one saying technician is coming between 1.30 and 2.30 pm and...

My consumer id is [protected]. On 22nd April 2015 I have registered a complaint that I'm unable to view some of the channels. I was being informed that on 23rd April 2015 at 11 am technician would come to resolve the problem. Since than I have called thrice to enquire when is the technician coming either call doesn't connect due to congestion or it gets disconnected. Also previously my tata sky address was of mumbai and I have got it changed...

my customer id no.[protected] problem is lot of channels are showing weather message & we are not able to watch the same, this is very bad to say that from 17 april 2015 i am calling on your customer care no. after that i had received this sms -- > Tata Sky Installer visit for WO:NS[protected] is scheduled between 18/04/2015 15:25 & 16:05 In case of query pls contact our helpline on[protected] but no technician...

I've raised 4 complaints till now that my set box is not working. All the complaint's were closed without any action. My complaint numbers till now are hrltk1v, hs9bb3so, hsvhu6, ht5wt3y. They reply each time that i didn't pick the call or i told them my problem resolved automatically. Which are blatant lies....

No signal issue for more than week mainly for regional languages. Malayalam, Tamil Kannada etc. Complaint was registered on 17th April and CLOSED without any response or resolution. In between I had four chat sessions with the chat team of tatasky wherein I was assured priority resolution, but all at no avail...Chat Sessions 2208108, 22125724, 2220190, 2223914. Also sent one email request ref: 1-[protected]..and again no response..
br...

Am suppose to be TATA SKY's premium customer - having 1+2 connection in my home for the last few years.
Am not getting signal for the last one month - to be precise from 1st April'15.
Many sMS, emails, calls - practically every day - no response except automated messages.
how TATA tolerates such CEO who is not bothered to resolve customer complaints.
When the subscription money gets over, they immediatley...

I was facing NO SIGNAL issue for long time for that I have launched a complaint to tata sky for that. They have contact me and said that, this service is free of cost, but when technician has come he has charged 200 Rs. for that. I again launched the complaint for that 2-3 time. I raised the online ticket on there website but without solving my issue they are closing the ticket. Last complaint I raised with this ticket id SR[protected]...

Respected Sir, My id no is [protected] and I am unable to watch some channels before few days . Regarding this matter, I have already given a missed call from my regd. mobile no and also sent email . Respective WO No and Ref. NO are given below. 1.[protected]WO NO) 2. [protected] (Ref. NO) 3. [protected] (Ref. NO) Till date no action taken regarding my problem....