Tata Sky Complaints & Reviews

last 12 days your set top box not receiving any signal. we called on your helpline no. but no one answered our calls. so what we do now ? I want my answer immediately as soon as you can Thanks & Regards Sanjeev Kumar Shahi

My Subscription ID is [protected], I have been getting no signal for most of the channels for past 1 month. I have registered complaint and field engineer keeps calling but never came to resolve the issue. Every day money is being deducted with no action taken. No response till date..

tata sky customer care very west service in call support, my tata sky id-[protected], still not active the account, we are replace the place DTH, so pls come and install the dth we call to tata sky customer call center person, he not support to the customer, pls get complaint.

i regret to inform you that my complaint lodged on 5/04/15 has still not been attended. i never expected that a TATA group institution would treat its customer in a non-chalant manner. i feel like discontinuing the service. if the complaint is not attended within 24 hrs. i am going to approach the CONSUMER COURT .

Hi, This is regarding no TV signals on 2 tata sky connections for the last 4 days. Inspite of repeated reminders- no action has been taken; In fact we have received zero calls from the technical team till now. Day 1: We complaint- they say they will call back in 24 hours Day 2: We again ask them- they say the complaint is on priority and technician will call back by the evening Day 3: We call them- they disconnect the phone Day 4: We call them- they say our previous complain was not raised; was blocked somehow- Now they have refreshed it- but still no action This is awful service specially from Tata brand. Customer ID: [protected] Complaint #: HKNTW1B Mobile #: [protected] | [protected] Regards

My ID no [protected], Since 2014, I am payment Excess payment, Four to five times I requested to the Tata Sky Customer care dept to rectify the excess payment problem but till date no action has been taken . this is my third written Complaint Today again i had telephonic conversation to your Customer care dept I requested them to arrange the reference no as well as to rectify the excess payment issue's but Madam was not ready to listen complaint Kindly do the need full Thanking You Regards sanjay kaloo

Our two HDPVR has been closed for more than 10 days now and there seems to be no movement from TATASKY service team in this regard inspite of repeated reminder to call centre and mails being sent to you We keep getting assuring of prompt action in this regard but no one seem to be responding, this is in spite of the fact that we have four receivers as a family with us It is indeed disturbing to note the fact that a reputed organization like yours is not keen to respond or keep communication with us in this regard Most times we don’t get the call through also If this is the quality of service we will, moving forward disconnect all the four connections we have and look for those service provider who are keen to serve their customers better . We just false assurances from call center that software is being upgraded when all our other relatives and friends, having your system, have been having no problems This has been the most discourteous experience I have had with TATA SKY Our two HDPVR has been closed for more than 10 days now and there seems to be no movement from TATASKY service team in this regard in spite of repeated reminder to call centre and mails being sent to you We keep getting assuring of prompt action in this regard but no one seem to be responding, this is in spite of the fact that we have four receivers as a family with us It is indeed disturbing to note the fact that a reputed organization like yours is not keen to respond or keep communication with us in this regard Most times we don’t get the call through also If this is the quality of service we will, moving forward disconnect all the four connections we have and look for those service provider who are keen to serve their customers better . We just false assurances from call center that software is being upgraded when all our other relatives and friends, having your system, have been having no problems This has been the most discourteous experience I have had with TATA SKY

My set top box is not receiving signals from last one month, I have made several complaints over phone / sms but till date however no engineer visited to fix issue. The worst part is when we call CC thy put us on hold for 20-30 min .Today I am just going to throw the set top box along with the dish and if the engineer visits after that he will be going to have a very bad day.

Hi. I am a very irritated Tata Sky Subscriber. My set top box is not receiving signals from last week I have made several complaints over phone via sms and calls but till date no engineer visit has been done to check the issue. The worst part is when we call their so called cust care the put us on hold for 20-30 min saying we will just check and confirm and disconnect the call. Absolutely [censored] all service from tata sky dth. Today I am just going to throw the set top box along with the dish and if the engineer visits after that he will be going to have a very bad day. Regards, Sandeep Suryakant Padte [protected]

hi my name harish, i am from mangalore, my phone no.[protected]. iam customer of tatasky 9years, my id- [protected]. last 15 days i have not able watch any channels. i gave complaint tatasky customer care but no response.last two days they were not picking any calls. pls take immediate action.

i have a connection of tata sky, subscriber id id [protected]. i bought a new LED and thought o[censored]sing services of tata sky again. so i contacted tata sky customer care and local vendors in jaipur. they told me by paying 5500 more, i can upgrade my old SD tata sky box into HD box and they will provide me one more HD box for my new LED, and annual pack for my new TV and annual hd access fee for both of my tv. on 8 april I paid to the vendor whole 5500 rs but still in my account of tata sky instead of annual pack it is showing one month fee paid. when i tried contacting this local vendor, he disconnected my call and now stopped taking my call.

Dear Sir Please note that We had issued a cheque no-001958 dated 12.03.2015 for Rs. 15, 000/- and date of clearing of cheque was 02.04.2015 from account against customer I.D. No. [protected] in name of Safdarjung Club for one year subscription but still no update receied on my cable connection against the above payment. Regards Raman kwatra DAO

My subscriber ID is [protected]. I am not able to view many channels since last one month. The first complaints related to this was register on 14th march 2015. From today I am not able to view any channels, hence called the tata sky Customer care but to my surprise I found that the behaviour of the CCE very unfriendly. I think tata sky is charging for nothing.

MY TATA SKY DTH ID NO-[protected] IS SHUT OFF FROM 3/04/15 I CALLED MANY TIME CUSTMER CARE BUT NO SOLLUTOIN .CUSTERMER CARE SAY'S THAT OUR TEAM WILL CALL U SHORTLY RESOLVE THE PROBLEM NO ANY VISITER CAME TO MY HOUSE AND NO ACTION TAKEN BY TATA SKY CUSTMER CARE.

No signal and unable to view any TV for last two weeks now. Filed many complaints and registered with customer care too. BUT this seems to be crazy that NO ONE even bothers to call back. TWO WEEKS ? Keep getting SMS that they have registered my complaint but there seems no intent to solve a problem or even inform us as why we are unable to receive any signal. Feels very shameful that a TATA company has such bad service. Unbelievable... We have always had high regard for all TATA organisations. But... Making calls, sending sms seems a waste of time now. What is the way forward? May be its time to shift to another vendor. Mrs. Angara

I am not receiving the appropriate channels as per package. After several complaints i am getting assistance from the company. He said my tata sky box is too old so he advice me to change tata sky box, but customer care no. No one received so please change my tata sky box My tata sky detail is as under Subscriber ID [protected] Name Kishorbhai V. Kotecha Shreeji Apartment, Ghatlodia

name; vivek agarwal phone ; [protected] [protected] the company's miss call scheme is bogus and i am trying to contact the company since a week or more but there s no reply on their end and i am not able to use any services which i have paid for

As already mentioned by many customers, due to some disastrous upgrade program, Tata Sky customers are not receiving services which they are paying for. Will these money be refunded?This issue being so common and widespread, how come the authorities not impose deadlines to the company to restore its services? As per message from Tata Sky, 3 additional days of free subscription would be given. But it had been almost 2 weeks... what about the remaining days' worth of subscription charges? Will they be added to our account?Had there been stricter laws and better people managing them, Tata Sky would had to provide compensation for the sufferings they had caused to its customers.AND TO MY FELLOW SUFFERERSI see your posts where you say that you are paying for HD and English channels and not receiving them. Then why the hell are you paying? Don't you know that amount is deducted on a day to day basis? Change your base pack to the minimum one and remove HD Pack... till all services are restored. Don't let Tata Sky make money for the services they are not providing.

I am suffering from tata sky no signal for last 1 month.No signal is the main cause as they suggest.But some of the engg is behaving so badly, they just cut number from consumers and did not respond.Like I am giving one example a person having contant number: [protected] .He has called me 1 time and asked whether I am getting signal or not, and after that he has told me thanks & cut the ph line . I am trying to contact him, but he is not picking up the phone . It is too much . Tata sky's after sales survices are very poor, we are totaly frustrated with this service . Pls look into this.

We are not receiving the Tata Sky Services since two weeks even after several reminders.Our south package channels & most of the Hindi channels are not available.Pl look into the matter urgenlty.We are unable to connect customer care representative also through phone.Extremely poor service & reponse Subscriber ID: [protected] Regards G N murty M2/7 Vidyanagar Toranagallu Karnataka-583275 Mobile-[protected]