Tata Sky Complaints & Reviews

I bought a connection on 6th september directly from tata sky website. I completed the transaction, and received an email with payment receipt which had a tata sky transaction id and details of the transaction. Post that, no subscriber id has been generated. I received no calls about installation. When checked with customer care, they said they can't do anything or check without subscriber id, and they asked me to email to [protected]@tatasky.com. On emailing i keep receiving an automated email saying we could not find the subscriber id linked to your email. I have no idea what to do here. This is just a horrible purchase experience.

I recharged and the amount got deducted from my account but the my tatasky account didn't start.

I did my recharge of tatasky through bill desk and my tatasky isn't working yet

I have done recharge for ₹315 via paytm and the transaction is success. Tata sky reference number is tp[protected] but the recharge is not reflecting on my account while the money got deducted from my account.

I have done rs. 200/- and rs. 307/-
Recharge on 6-9-20. Still channels are not unlocked and asking to recharge again.

My complain about over charges from tata sky to me. My subscriber no is [protected] and i have done my monthly recharge on 31st august. There were some tech. Issue on 4th sept. Which i reported to tata sky customer care and they advised to have a technician visit against the charges of 150/rupees only which i agreed. Your technician has come identified the problem and things was solved. But on 5th on words i am recieving a message from tata sky saying that i have to recharge again otherwise your connection will be deactivated from 6th onward. On my screen in a/c details it showes deduction of 150 rupees only so it means my a/c has to have balance of 270 rupees which supposed to be enough to manage my a/c for 19 days. And if you charge anything extra beside the visiting charges i should be informed and acknowledged by me. Secondly from yesterday i have made 8 calls to customer care but they have unable to genrate the complaint and send me the complaint no via message. Otherwise for every if & buts you all are sending us the message which is not acceptable at all.. Which i consider as fraud and cheating case.

I have done a recharge by mistake.
I want to cancel the recharge.

I charged my Tatasky connection yesterday at around 1445 hours. However, the connection had not started. So assuming that transaction has failed, I charged it again at around 1900 hours. My registered mobile number number is [protected]. One of the transaction details are attached.

I Cannot watch my Tata from 2 days I have called to customer support they told they will arrange technician visit the technician visited firstly he told there is fault in Antenna and suddenly he is telling that my Tata sky set-up box has defect so he requested to change it and I have waited a day but my issue doesn't resolved after a day he came with set-up box I don't know it's new or renewed without bill & box he changed my box and told me a bill of ₹ 550 but after changing of my box then also I can't watch my program the problem exist the same then he again telling that your Tata sky setup box and the anteena both defected and he told me that tomorrow issue will be resolved no contact from Tata sky or from that technician then I have called to local Technician he came & just charged me 450 Rs and he changed just only LNB and my problem solved and no anyone contaced again from Tata sky after my box changed and when I recharged of ₹301 Tata sky Deducted my whole money and the balance is in -242 I only want to know my box was not defected then why they changed and if changed also then why after changing that box my problem won't resolved after waiting 2 days of box changing my problem not solved then I payed xtra 450 to local Technician as from 5 days I can't watch my Tata sky and my recharge is deducted day by day and I can't wait and there is no contact from Tata sky I have solved my problem ownself by local Technician by paying ₹450 then why I will pay Tata sky if my issue not resolved and they didn't contact me regarding that they directly charged me 550₹ and then also my issue won't resolved by them

Problem is that every 2 minutes set top box (Hd) stopping and if switching working again for 2cminutes, previously same problem arised and then aftercsignal booster changed set top box working properly.. Kindle send your engineer immediately.

Customer id [protected]
Name nischal rohatgi

Complaint

Despite having paid monthly recharge for full month, deactivation done before the expiry of full month i e recharge under monthly pack done on 1st aug for one month was deactivated on 31st aug. This amounts to cheating that needs to be looked into & restrained from doing illegality & impropriety

Hi

I am using tata sky since last 2 years. In Feb '20, due to no signal error, I contacted tata sky customer care and book for technician visit, they charged me Rs. 150. And again on 15th March '20, got same issue, but due to COVID situation and lockdown thing not contacted tata sky for this issue. Now I want to reconnect with tata sky. When I called customer care, they are saying, again I need to pay Rs. 150 for technician visit. It means, within 1 month time, I got same issue and its with their product, and they are putting these charges on customer's head. Its really ridiculous and pathetic services from tata sky which I never expected this from child unit of famed TATA group.

Last month i have complaint that by mistake I have recharged on some other account : of amount 830/- kindly refund this amount or transfer to my tatasky account.

I have been a tatasky subscriber since its inception with multiple connections. The service has been deteriorating steadily and it has now reached a new low. We reside in an upmarket central south delhi society. We recently relocated within the same society. The relocation of the connection was done by a tatasky service engineer more than two months ago. Till today despite daily reminders the new address has not been corrected in their records and all complaints made are referred to the old address. Since the relocation the tatasky connection has not worked... Daily complaints have had no effect whatsoever the screen continues to show no signal. Recently we changed the pack in anticipation of the problem being fixed and our complaint regarding no signal was registered at the same time but we were informed that the complaint has been auto canceled. The status as on date is that the signal comes and goes of it’s own accord normally for about 15/20 minutes and then disappears showing rain weather disruption on an absolutely clear and cloudless day. We are at our wits end where do we go now?

Am a tata sky customer from 29.08.2020. My customeri'd is -[protected] in the name of sanjukta bishoyi.. Having registered phone number [protected]... But i am disappointed with your products and service.. The installation team installed duplicate antenna, remote and setup box.

Tata sky ID [protected]

https://www.consumercomplaints.in/tata-sky-poor-or-nil-service-c2664988#c3727060

I recharged my tatasky account on 21st March for rs 261, the money was deducted from Bank account but the tatasky account was deactivated. This issue occurred once again when i recharged on August 23rd and the account was still deactivated.
I lost a total of rs 522. The account is still deactivated.
Contacted customer care so many times and there customer service is terrible.
Please refund my money asap.
SUBSCRIBER...

Tata sky is forcing people to buy new set top boxes every year because the set top boxes stop working just after warranty expires. This unethical business standards followed by a renowned company is a blot on its founders. I had to call for repair 3 times in 3 months and spent 1800 for a product which the company provides to its subscribers. So the company is cheating subscribers .

The amount has been deducted from the account but no work order was created with the tatasky account

I have recharged Rs 1877 for my monthly Tata sky recharge on ID [protected] from my ICICI Bank account weeks ago but my set top box ID 5295 still says "Your account is deactivated. Please recharge". Refund my money ASAP