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2.1
Updated: Jul 8, 2026
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Tata Sky reviews & complaints page 52

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A
Archita Rehani
Oct 21, 2020
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I have been getting error 02.
Tried removing the digicard, cleaning it and reinserting it but nothing is happening.
Kindly help
Tata Sky customer support has been notified about the posted complaint.
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    Indumehta
    Oct 20, 2020
    Resolved
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    Resolved

    I am an avid customer of Tata Sky Bangalore. But whenever I have had issues regarding the cable, their customer service staff has never been a great help. So, when I started facing some connection problem, we went and inspected the dish by ourself. On inspection, we realized that somebody else's cable was attached to our dish and our's was connected to someone's abandoned dish. Such a fault connection can only happen if you're an expert. So, we called them but as usual, they were of no help. They were continuously telling that they were sorry about it. Moreover, they were asking for service charges for something that was a fault from their side. I hope this msg could change their behavior towards their existing customers. I want them to be as attentive to their old customers as they are when they want new customers.
    Aug 6, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2020
    Tata Sky Customer Care's response     Hi! We Understand your concern. Please share us your RMN/SUB ID to assist you further.
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      Y
      Yash Bhartiya
      Oct 20, 2020
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      Recharge done of amount 462 using Google pay but tata sky did not receive the amount

      Subscriber I'd : [protected]
      Tata Sky customer support has been notified about the posted complaint.
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        A
        AshishRR75
        from Mumbai, Maharashtra
        Oct 20, 2020
        Resolved
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        Resolved

        I have already spoken to tata sky
        Call center agent, once they say that the amt will be credited in 9 days in your account, and they have also told me that they cant do anything, follow up with the bank, when following up with the bank they r saying its tata skys fault.
        I made a payment of 782 rs on 14th Oct via UPI, which was unsuccessful, it directly debited from my ICICI account.
        Aug 6, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Oct 21, 2020
        Tata Sky Customer Care's response         Hi! We Understand your concern. Please share us your RMN/SUB ID to assist you further.
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          K
          Kumar Jâlàgám
          Oct 19, 2020
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          Address: Chittoor, Andhrapradesh

          I tried of recharge 500/- through google pay, and payment done it showed successful but in tatasky portal it showed payment failed. When I repeat second time through phone pe recharge done. But, they didn't info about the refund of first payment
          Tata Sky customer support has been notified about the posted complaint.
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            M
            Mohammed Khan Zaffar
            Oct 18, 2020
            Resolved
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            Resolved

            Address: Hyderabad

            I made a recharge of ₹ 115.00 for my DTH reactivation. Subscriber ID: [protected]
            Despite the balance being deducted from my crdit card the services were not resumed. Moreover when i tried to contact tata sky it simply said recharge unsuccessful despite my money being lost. Transaction no TY[protected]
            Oct 21, 2020
            Complaint marked as Resolved 
            Still deactivated
            Tata Sky customer support has been notified about the posted complaint.
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            H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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            Hi, help is here! Please write to [protected]@tatasky.com for further assistance.
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              S
              shailendra nath tripathi
              Oct 18, 2020
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              I want to disable my primary box but I want my secondary box to remain active, I’ve sent many mails to tatasky but yet no response, please help
              Tata Sky customer support has been notified about the posted complaint.
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              Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
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              Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                M
                Md Asfaqe Alamein the
                Oct 18, 2020
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                Address: At.simri po baghras ps ghanghayampur block kirtpur pin 847427

                Plz send new set up box plz
                Tata Sky customer support has been notified about the posted complaint.
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                Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
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                Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                  X
                  xavier sebastian
                  Oct 17, 2020
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                  I recharged my tatasky account today, money was taken from my bank but still in Tata sky it tells me to recharge.

                  TATA sky customer id
                  [protected]
                  Tata Sky customer support has been notified about the posted complaint.
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                  H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                  Kindly share us your RMN/Sub ID and we’ll sort this right away for you.
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                  H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                    V
                    vickykainth
                    Oct 17, 2020
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                    Address: chandigarh sector 55

                    My debit card will not work at e commerce transactions
                    Tata Sky customer support has been notified about the posted complaint.
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                    Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                    Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                    Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                      T
                      Tarun C Raval
                      Oct 16, 2020
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                      Matter already refer on 04/10/2020 by mail and by watsup no..
                      due to sad demise of younger brother due to victim of covid 19
                      TV set was off...and recharged effect not credited hence i am not
                      enjoying package of Rs, 300/-
                      My ID[protected]
                      Box ID...3150... Bos OTP 0553
                      again reminder but not any responce ...
                      pl help and resolve my problem...my regd mobile[protected]
                      Tata Sky customer support has been notified about the posted complaint.
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                      H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                      Hi, help is here! Pleasw write to [protected]@tatasky.com for further assistance.
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                        M
                        Manjunatha Nandu
                        Oct 16, 2020
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                        Address: Gundlupet

                        I recharged my Tata Sky id at RS 300 through net banking but still I didn't get any confirmation message from Tata Sky so please refund my money or credit my money to my Tata Sky id. thank you
                        Tata Sky customer support has been notified about the posted complaint.
                        Oct 16, 2020
                        Updated by Manjunatha Nandu                         I recharged my Tata Sky id at RS 300 through net banking but still I didn't get any confirmation message from Tata sky so please refund my money thank you
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                        Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                          A
                          Abhishek Sharma988
                          Oct 15, 2020
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                          I paid 200 Rs to Tata sky Upi id billseskbqr.[protected]@hdfc bank and the amount is not credited in my tata sky account please refund my amount
                          Tata Sky customer support has been notified about the posted complaint.
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                          Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                          Hi! We understand your concern. Kindly write to us at [protected]@tatasky.com along with your RMN/SUBID for better assistance.
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                            D
                            Divyadarshan Purohit
                            from Powai, Maharashtra
                            Oct 14, 2020
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                            We have paid our annual subscription Rs.5160 on 9th oct. via e wallet to tata sky but till date we did not receive any receipt from them, they said that they not received the money while my money has already been deducted from my account. Kindly do needful ASAP
                            Tata Sky customer support has been notified about the posted complaint.
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                            Hi, we understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                            Kindly DM us your RMN/Sub ID and we’ll sort this right away for you.
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                              S
                              Subramanyan Neelakandan
                              Oct 12, 2020
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                              On 10th august 2020 i recharged the DTH account with Rs.385.Tatasky said they did not receive it. On 12th August 2020 I recharged again by going through the site of Tatasky.My bank account shows two debits of Rs.385.My bank says the money has been remitted to Tatasky.But Tatasky is giving evasive replies
                              Tata Sky customer support has been notified about the posted complaint.
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                              Hi, help is here! Please write to [protected]@tatasky.com for further assistance.
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                                D
                                Durgesh Puri Goswami
                                from Agra, Uttar Pradesh
                                Oct 11, 2020
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                                Address: 119/101 Neerav Nikunj fase 2 Sikandra Agra 282007

                                I have recharged my TATA sky account dated 11/10/2010 by RS 300 payment by Bhim app the amount is debited from my bank account but the amount of RS 300 is not credited in my TATA sky account, , ,
                                Subscriber ID [protected]
                                RMN. [protected]
                                Amount. RS 300
                                Transaction date 11/10/2020
                                Tata Sky customer support has been notified about the posted complaint.
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                                Hi! We understand your concern. Kindly write to us at [protected]@tatasky.com along with your RMN/SUB ID to assist you better.
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                                I have recharged my TATA sky account dated 11/10/2020 through Bhim app RS 300 but my TATA sky account is not credited till now
                                Refund is also not credited in my Bhim account upto 19 Oct 2020
                                RMN [protected]
                                Customer id. [protected]
                                Box I'd. 2646
                                Reply
                                Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
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                                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                  C
                                  Chitrasakthi Feb142003 Shreesjuly
                                  Oct 11, 2020
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                                  I have done the wrong recharge ID number for Rs.289 . please refund the amount
                                  Tata Sky customer support has been notified about the posted complaint.
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                                  Hi, that's not how it should have been. Kindly share us your RMN/Subs ID so that we can assist you better.
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                                    M
                                    Meet Anjaria
                                    Oct 10, 2020
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad

                                    Since 20 September, signal is being stopped from 10-11 pm at night. This continued to 30 SEP. We complained 5-6 times. They suggested some useless options in the organiser menu which has only worsened the problem. Since the last week, signal is not being received for 15 out of 24 hours from 10 pm at night to 1 pm in afternoon. Such horrendous ###. Rude talkers and they are clueless about the solution. Pls help.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2020
                                    Tata Sky Customer Care's response                                     Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
                                    Verified Support
                                    Oct 14, 2020
                                    Tata Sky Customer Care's response                                     We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                    Helpful
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                                      H
                                      hkpatil
                                      Oct 9, 2020
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                                      I had made aa transaction on 7th October 2020 for recharging my tata sky account of Rs310 . The transaction was successful money got deducted but the account of tata sky was not recharged .

                                      The reference number of the transaction was[protected] and the money was sent to [protected]@icici

                                      remarks were TATA SKY L5716

                                      transfer address was
                                      [protected]UPI/DR/[protected]/Techproc/ICIC/[protected]@icici/TATA
                                      Tata Sky customer support has been notified about the posted complaint.
                                      View replies
                                      Please make the refund as soon as possible.
                                      Reply
                                      Tata Sky Customer Care's response, Oct 13, 2020
                                      Verified Support
                                      Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
                                      Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
                                      Reply
                                      hkpatil's [Complaint's author] reply, Oct 13, 2020
                                      Sub ID :- 1391412374
                                      Hi, help is here! Please write to [protected]@tatasky.com for further assistance.
                                      Reply
                                      hkpatil's [Complaint's author] reply, Oct 13, 2020
                                      the email id is protected .
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                                        S
                                        Subesh Kumar
                                        Oct 8, 2020
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                                        My broadband was installed on 2nd july 2020 and from the first day it is not working as expected. I have raised many complains but it is still not resolved.
                                        They have collected rs.4000 for 3 month 100 mbps plan and once i asked for the refund they denied. They always told that they will resolve the issue but it was never resolved.
                                        I am not able to use many applications like hotstar, sonyliv, zee5, paytm, icici mobile apps etc. There is lots of disconnection as well.
                                        I think there is nobody who could punish these guys.
                                        I want my refund with interest
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Oct 08, 2020
                                        Updated by Subesh Kumar                                         tata sky broadbnd is cheating company
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