Tata Sky Complaints & Reviews

i am using tata sky since 2010 .but against every complaint this people are not able to provide good customer care services . this time tata sky all center has torchered us a lot mentally . me and my family is not able to see television from last few days, and this people play a tape on their ivr saying our call is important to them i m listining the same message from last 1 /4/15. but till date not felt v r important to them, i ve given more then 50 calls to their helpline but no use of it . after spending 20-30 mins. call get disconnected or if i get csr on the call they disconnect the call, after putting my call on hold .one of their tl has given me tat of 2 hrs to resolve my problem, but stll problem is as it was .no call back from them or no buddy.even when i ask for tl to trasfer my call to manager she has given me may excuses, so i can say its a mental, physical and financial tourcher to the customer . if customer will not pay rechRGE AMOUNT FOR THEIR PACK WHICH THEY R USING TATA SKY WILL STOP THEIR SERVICES BUT IF CUSTOMER IS NOT ABLE TO USE THEIR SERVICES AFTER PAYING ALSO THEY HAVE TO GO THROUGH THIS TOURCHER .NOW I NEED RESOLUTION FOR MY ALL THE PROBLEMS AND TOURCHER WHICH I AM GOINGG THROUGH .

Hi, I am Abhijit Naik ( Pune, MAHARASHTRA ) Tata Sky user since last 6 Months. My subscriber number is [protected]. I have observed that Since last month due to upgradation of services i am unable to see many of the channels. I dont know what sort o[censored]pgradation these people are doing . In last month Tata Sky service was entired closed and this month i am not able to see HD channels since last 4 Days. I have tried calling customer case number of times but was unable to get in touch with the executives everytime. They have informed to give miscall to a specific number and also to send SMS to register the complaint, which I have done but still there is not appropriate action on complaint and still issue is not resolved...Please try to fix the complaint at the earliest or else I wil have to switch to some other DTH SERVICE...I am serioudly planning to lodge complaint against Tata Sky in Consumer Forum.

There has been no signal for our tatasky connection for 6 days now. The sms always says request in queue. Its been 5 days since the complaint has been made. Plus its impossible to go to helpdesk or see messages recieved. Whenever i try to open the helpdesk the screen goes blank and no signal message appears. Pls try to solve this problem asap. Name - Ameya Sakhare Subscriber ID - [protected] RMN - [protected]

Even if repeated follow ups Through my registered mobile no [protected] .No proper response from service provider..
SMS receiving from "tata sky is order no NS[protected]. we will contact soon for taking appointment related to technician visit."

No signal in My Tata Sky connection. ID is [protected]. I could not speak with customer care nor any reply to my complaint to message from Registered Mobile number. 5 days now without any service from tata sky. Worst customer service. Will Tata Sky respond to my complaint here?

I would like to log complaint due to delay in installing my new tata sky HD connection. Your representative hasn’t reached on scheduled time for installation and not responded for new schedule. Also I haven’t got call back for the same. This is worst experience which got from tata sky service and hope after raising this complaint I will get best service immediately and will get connection at earliest. My subscriber details are : Booking Date : 5th April 2015 ID : [protected] Name: Rakesh Dattaram Rane Registered Mobile no : [protected]

Despite several complaints there is no response and actions from any ot the executives who talk up to the sky. many smss has been recieved saying the service engineers will visit and nothing has happend so far. very poor service. If my complaint not resoved before today iam going to file consumer forum complaint claiming hefty compensation for the amount invested for dish antenna and my phone calls.My one month subscription also been paid for no useIf they are not able to resolve complaints immediately let them close down the company and go

hi, This is 2nd time since last one month. When we can see the channels? stop the "our commitment" add in 101 channel. You people wont deserve it. I raised the Work order : NS[protected] on 2nd Apr 2015. No response till now. Always they are saying it is in pending. Resolve the signal issue asap. Else please suggest how to change the service provider as per new TRAI rules.

I have been using TATASKY for a long time right from its inception. Its been almost 10 days I'm not able to see my favourite news channels, discovery channels and regional language channels thanks to your up gradation. I don't know what sort o[censored]p gradation is this which has taken so long. I keep sending u messages and miss calls but no one has bothered to give me a call back. It's really disgusting as a company like TATA TOO CARE HOOTS for there customers. Please try to fix the complaint at the earliest or else I wil have to switch to some other DTH SERVICE.

Hi, I am a loyal customer of Tata Sky and have 3 connections at my residence and few connections in my office. I had also recommended my building and neighbouring societies to go for the service. I am using one of the most premium packs and set top boxes - the HD+ box. Off late quite frequently the set top box did not receive signal and it always showed that maybe its cloudy or raining outside, when it was not. And now I am not receiving the signal at all and its been as long as 20 days of the issue being unresolved. The company has gone all out expressing that they are updating their system which is why customer will face issues. My question is if we have taken such a premium provider and a respectable company at such a high cost, why are we still suffering. It is not our fault that the systems are being upgraded, who is going to compensate for the lost days. They company needs to compensate for causing so much trouble and irritation to the customer. All customer care requests and calls are unanswered and nothing is being done. This is absolutely shameful and worrisome for a company of such great goodwill to act in this manner. We are on the verge of discontinuing the service but we need compensation. This is absolute exploitation of customer and their faith in Tata's!

Tata sky DTH is charging for daily services but for last 10 days we are unable to view the channels due to some patch work been done by them. I have tried calling customer case number of times but was unable to get in touch with the executives. They have informed to give miscall to a specific number and also to send SMS to register the complaint, which I have done but still there is not appropriate action on complaint and still issue is not resolved

Paid money to shift antena in other place on same building because of monkey problem but instead shifting of antena the Tata Sky agent at Vastrapur replaced disc and charged for it, so the problem is continue and unable to watch the channel. Now agent does not answer, agents land line number is [protected]. Unable to view channel Pl send technician now Tata Sky Subscriber ID [protected]

I UPGRATE MY OLD TATA SKY BOX WITH NEW TATA SKY HD BOX. WHEN I UPGRADE MY HD BOX ONE TATA SKY SERVICE BOY (NAME JAVED MOB NO-[protected]) COME AND SAID TO ME ONLY BOX WAS REPLACE NO AND HE WAS NOT GIVE TO ME NEW REMOTE AND TATA SKY ADOPTER. AND I USE OLD TATA BOX ADOPTER SO WAS CREATING STARTIN PROBLEM.AND THE JHANSI SERVICE CENTER AND THE TATA SKY SERVICE BOY CHEAT TO ME. PLZ TAKE ACTION IN MY FABOUR

Hi, My subscriber Id for Tata sky is[protected] and I am using it for one Year now.First my registered Mobile number is removed from my account and they haven't resolved that yet.And now since 31march my set top box is not receiving proper signal.I have tried several times to call the helpline no, but in vein.If they are not going to solve this soon, they will loose the faith of numerous customers for sure.FIX IT SOON...OR I AM GOING TO CHANGE MY SERVICE PROVIDER.

My subscriber ID is [protected] Kranti Govekar based in THANE (Mumbai), my tata sky connection is not working since alst two weeks. even after complaining so many times, whenever we call the tatasky helpline no they put us on waiting and its been a week since this is going on. We are very unhappy with the tatasky services and wish that they listen and work upon our complaints and provide us compensation for the trouble which we have gone through. my mob no is [protected].

its been since 8 days since any channel is coming in Tatasky. I have given many complaints but no one bothers to cal us back. If the company cannot resolve issues then they can tell us upfront that it cannot be done, we can get better services from other providers..

Sir, My tata sky ID no is [protected] and my registered mobile no is [protected]. I recharged my Dhamal mix pack with Rs 200/- on dt 01/04/2015 but yet we are unable to see marathi & hindi channels more ever my account status is not updated. I tried so many times on toll free no but every time I can't connect.

My ID no. is [protected]. I have a Mega HD Pack. Last 10 days, I am not getting HD Channels and also few Normal channels. I have informed the concerned. But my problem is not solved. Repeatedly I am getting such problems very frequently. My contact no is +91 [protected]. I really feel sorry that a Company like TATA is unable to resolve such problems. Please take action immediately . Regards Girish Tamhane...

We will be upgrading our systems for better services in the coming days. In case you face any signal issues, please give a missed call on [protected] or SMS 'NS' to 56633 and please allow our technician to visit you to resolve the issue. This visit will not be charged... inspite of this tatasky charged for their service visit and now my acount got dactive...

Writing this mail after lot of disappointment, I am using Tata Sky since past couple of months, use to do recharge for 6 months pack. But since past few days I'am unable to see anything on TV as your telecast services are affected. When I called your dealer he said that you guys are shifting from some old satellite to new one...!!! My question is when you were suppose to do such activity, then why customer should suffer. You should have thought about some backup plan...!!! I'm unable to watch TV since past 6 days, even after paying for 6 months pack. No one is coming to attend the registered complaint (which was done by giving miss call on your number- [protected]) I am really very disappointed with the services of Tata Sky...!!! Will surely not recommend Tata Sky for installation to any of my friends/relatives. My registered mobile number for Tata Sky is [protected].(I don't remember my subscriber id) Kindly confirm back by when you will send your technician & even confirm back that my 6 months pack should get an extension of 6 days as you guys have failed to provide proper services. You can call me on [protected].