Tata Sky Complaints & Reviews

Hi, From the last five days i have been experiencing NO SIGNAL issues. None of the channels are being displayed. I have been trying to REGISTER A COMPLAINT with TATA SKY but apart from my balance getting lower and lower there is NO RESPONSE from their end. TATA SKY SERVICE IS DEPRECIATING IN QUALITY day by day. FIVE DAYS WITH NO RESPONSE FROM A PROVIDER. WHO DOES THIS TO A CONSUMER?? On inquiring in the nearby store and neighbouring flats which use the same connection, I came to know that they too are facing the same issues in connection and plan. They are planning to DISCONTINUE TATA SKY connection and subscribe other providers. TATA SKY charge exorbitant service charges and channel subscription charges but to what joy. No dedication in providing customer satisfaction. From continuous attempts to contact customer care, I was informed that the issues in connection are due to some ongoing upgradation procedures. If you don't have quality engineers who can fix the issues WITHOUT ANY DOWNTIME or restoring capabilities why are you bothering to upgrade in the first place??????? I was told that TATA SKY would send technicians to fix the problem with my connection within 2 hours on 3rd April, 2015. It's 6th April, 2015 now and still no sign of the technicians. I DO NOT UNDERSTAND WHY YOU GUYS ARE DESTROYING A GOOD NAME!! Kindly restore the connection at the earliest. I also request that the past five days charges be credited to my account.RMN -[protected]

I had complain to tata sky signal problem on 2nd April 2015 first time after I did it many times but there is no one to come at my home for solve it.

My Tata Sky connection is not working since 1st June 2015 and today is 3rd june. Everytime i call tata sky customer care number, i am kept on hold for 10 minutes, even after waiting for 10 minutes the waiting time does not reduce and the call automatically gets cut. Plus the automatic machine says that due to bad signal lot of customers are calling hence you may not be able to get in touch with us, so if you want us to call you back then press 1.When i do so, i receive a call from Andhra Pradesh landline number & no one speaks also. As soon as i receive the call it automatically gets cut. This is ridiculous!!! Also once i was kept on hold for 6 minutes, then waiting time came down to 5 minutes and then it went to 10 minuets suddenly. The system of pressing numbers all the time is very bad. This is my third bad experience with Tata Sky...day by day the service is deteriorating. If this continues i will change my connection soon...

I am facing signal issue since last one month, for the same i have register the complain (Work order Number NS[protected] dated 8/4/2015), since then no one from Tata Sky has called me and tried to resolve the issue. I am chancing couple of engineers from my area who came for the installation and they are giving me tough time by fooling around ( Prince [protected]). Apart from this i received an SMS from Tata Sky for my recharge this is so frustrating, they have major signal problem which they have not resolved and they are inform me to recharge so again they can eat my money.

Very Pathetic service by Tata Sky would never recommend anyone to go for it.


Thanks & Regards
Suhail Nedaria
[protected]

1) Most channels have no signal at all.

2) The ones that have signal, the quality is extremely poor.

some channel signal are poor

My ID: [protected]. Due to poor signal I was in touch with your customer care(!) for 4 days from 20th to 24th May. On 25th May one technician by name: Mr. Rajendra mob. No: [protected] visited but could not solve problem but promised to come next day with an amplifier!

In fact my problem became from bad to worse! Rajendra did not respond on his mob next day. Please let me know whether he is a fly by night operator or from your reputed company? From 25th to 28th I made several calls and my call complaints as :IB288KT and I-[protected] but till now 5 pm no technician visited!. Today at 9 pm made another complaint bearing No:1--[protected] who assured me technician will visit tomorrow!!!.

On these days when TV is not considered as luxury but a necessity. How do you expect your customer to wait for 8 long days? On 24th when I made my first complaint I was informed no visit charges will be applicable but only material charges will be levied. To my surprise Rs. 170/ deducted from my account on the very same day for not solving my signal trouble that deteriorate further!. No materials were used!

As on date a total of 10 days over after my first complaint. God bless Tatasky customers!- Hameed.

My name is k.P.Panicker. My subs id- [protected]- registerd phone no [protected]. I am the customer of tata

Sky last 7 years. Last five days i am

Realy fed up with your

Serveice. No signal no response from your help line . Sent several complaits but no use.

What i want to do next. Your sending technision either we go for othe company.

Give immediate replay.

I have lot of other . All the time i canot try for the helpline but no use.

Warm regards,

K.P.Panicker.

We are tatasky subscriber with ID:[protected].We are facing the signal problem from past one month.We are fed up with complaints and tired of calling customer care service .They always saying false promise that going to resolve in 24 hours but its already 30 24 hours passed, but no technician alloted and not solved.Please help reslove with in 24 hours.

Same here...since 2 April, no service at our home. Only sms assurances.