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Tata Sky Complaints & Reviews

www.tatasky.com

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Updated: Aug 11, 2025

Complaints 12295

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5114

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7181

Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍

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Address: Jalna, Maharashtra

Respected Sir/Madam, We are customer of tata sky.From last two days we are trying to call the toll free helpline number for balance problem and signal issues.Tata sky is not showing the channels and demanding to recharge. Moreover we had paid the balance on 23 June 2014 that is 5720/- and on 7th July 2014 that is 2070/- .As we had paid our balance so on television its asking again and again to recharge the account.After recharging the account they are not providing us facilities.This kind of behaviour is not accepted.Hence we cannot tolerate this kind of result.We request you to please take some serious action as early as possible.So provide us facilities as fast as possible. Our Subscriber ID-[protected].And other Subscriber ID ([protected]) ([protected][protected] are facing signal problem though there is no problem in environment.The company is not responding to our need.After waiting 50mins then to they are not attending the call .At last I request you to take severe steps.For more details contact us on [protected].

Tata Sky customer support has been notified about the posted complaint.

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R

Rohit Nalawade

from Surat, Gujarat

Apr 5, 2015

Same no signal issue, no call etc from Tat sky, only sms assurances, on ID [protected], that too since 02 april 2015 till now.

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Address: New Delhi, Delhi

There has been no service from Tatasky for the past 4 days and despite leaving smses and missed calls on their customer care numbers there has been no response fro them. This is utterly ridiculous and I request immediate action on this. understand that there is some upgradation work going on but as per their advertisements we have given a missed call to which Tatasky is supposed to address and attend their customer's grievances.

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Its with heavy heart I'm saying that I am very much disappointed from the kind of service your company is giving to customers. My subscriber id is [protected].Customer since last 5 years .Since last 5 days trying to raise an complaint that my set top box is not working.With great difficulty got to talk customer care (in my 14th or 15th attempt).They gave one number for sending sms or give miss call did both getting reply on sms that your number is having multiple subscriber id.Now don't know how to register the complain.looks like have to stop using and go for some body else.

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Address: Chennai, Tamil Nadu

I GOT A CALL FROM TATA SKY PHONE NO [protected] TODAY 05/APR/2015 AT 1.32 PM, STATING THAT SINCE I AM A PRIVILEGE CUSTOMER I HAVE AN OFFER FOR ACTIVE VEDIC MATHS PACK FOR RS.6/- FOR 3 MONTHS, BUT I CAME TO KNOW LATER THAT IT IS A FALSE OFFER, ACTUALLY IT IS RS.6/- PER DAY. SO I HAVE BEEN CHEATED, SO KINDLY CANCEL THIS PACK IMMEDIATEDLY AND REFUND ME THE AMOUNT, SINCE IT IS A FALSE OFFER. I HAVE ALSO MADE A COMPLAINT IN YOUR CUSTOMER CARE NUMBER ALSO WITH COMPLAINT NO.[protected], MY REGISTERED MOBILE.[protected], SDUBSCRIBER ID.[protected]

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Address: Raipur, Chhattisgarh

I am very much disappointed from the kind of service your company is giving to customers. My subscriber id is [protected] on 31st march 12:45 am i have placed a compliant that my set top box is not working through mail. Next day i got a message that technician visit has been arranged but till yesterday 04/04/2015 i did not received any call nor any technician visited my place. According to your policy the complain needs maximum 5 days to be resolved. After enquiring about the status of complaint i got the answer that the complaint had already been resolved. How can the complaint be closed without resolving it. How can you do such things. Again yesterday i have placed a complaint but again now i am tracking its status and its showing that the complaint had been resolved. yesterday i talked to your representative also and i was assured that it will be resolved within 24 hours but more than 24 hours have elapsed and no one had visited my place.

Tata Sky customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra

Sir my id is[protected] and i can not watch zee marathi and some other channels, i registered a complaint on 2/4/2015 but nobody contacted me. only sms received that technician will contact.also i have not requested for active lfun learn. pl deactivate the same urgently.

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Address: Jaipur, Rajasthan

I can not see channel's few days I already complaned 7-8 times They can not help only ok i think this service very bad I think i have to disconnect my both connection and i will not advice any body and relative for tata sky the problem is your service. Every day i am calling but not good response from your side.

Tata Sky customer support has been notified about the posted complaint.

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A

aniltan

from Mumbai, Maharashtra

Apr 5, 2015

I can not see channel's few days I already complaned 7-8 times They can not help only ok
i think this service very bad I think i have to disconnect my both connection and i will not advice any body and relative for tata sky the problem is your service.
Every day i am calling but not good response from your side.
Anil Kumar
m-[protected]

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Address: Bangalore, Karnataka

Dear sir/Madam, Last few days we are not getting service from your end. After several times complain you are not respond. I think you are making fool to your customer. You stop your fraud information through TV. For your information within few days so many customer changes their service. After complain If I am not getting any service, I have to Complain to the Police & Information Minister (Delhi). Regards Kashinath Das

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Address: Belgaum, Karnataka

My ID no. is [protected]. I have a Mega HD Pack. I have already paid total amount on 23.01.15 for whole year vide "MAA Communications, 52/b, Shop-5, Deshmukh road, Tilakwadi, Belgaum-06, Ph no.[protected]. Last 3 days, I am not getting HD Channels and also few Normal channels. I have informed the concerned. But my problem is not solved. Repeatedly I am getting such problems very frequently. My contact no is [protected] /[protected] / [protected]. I really feel sorry that a Company like TATA is unable to resolve such problems. Please take action immediately . Regards Nikita Sunthankar

Tata Sky customer support has been notified about the posted complaint.

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Anil Kekre

from Bengaluru, Karnataka

Apr 5, 2015

Same complaints in Bhopal and Indore

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Address: Bangalore, Karnataka

ID No. [protected] mob no.[protected] Name k satish chadra I have lodged a compliant about no signal on 02/04/15. But even after four days no person has bothered to call me or rectify the problem. Call centre is only playing a recorded message and no person comes on line even after holding phone for 30 minutes. probably it is a dead call centre. Customer care people never care for customer. I am regretting for having opted for this lousy, costly connection. They are very smart to charge idle time fee if we fail to recharge in time. Very prompt in calling you for new connection. But you will come to know about their wonderful service when you have a problem. you cannot access them at all since no live person attends your call. I sincerely advise not to take this connection since other connections are available at much cheaper rates.Hope the top brass will note this and take suitable action to improve their service if at all if they want to remain in business. Or else better to shut down the shop.

Tata Sky customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh

Hi this is Sunil, My customer Id [protected], I'm unable to view all the channels in my pack, For this issue I called to Tata sky customer care from yesterday morning, Customer care executives told that the issue will close with in 2 hours.or our technical personnel will call back with in 2 hours (For this you can verify the call log).Atlast today morning one supervisor told that we can't give any timelines for resolve or close the issue.Iam very disappoint with the Tata Sky customer care and Tatasky services.I believe TATA is one of the best company in india, but like these situations TATA will lose customer faith.

Tata Sky customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu

Dear Tatasky Team, We are using tatasky service more then 6 years. Now a days its services are getting day by day worst. We have been facing same issue of no signal. Currently from last 3 days all telugu entertainment as well as telugu news channels are shows NO SIGNAL, we are unable to view them, not getting proper response from customer care, and after holding call till 10 Min. Same answer is replied by Customer team, "Engineer will call you soon and visit as soon as possible". I tried to contact Customer care and lodged complaint But i am receiving only assurance on SMS.Neither any engineer..

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Address: Bhopal, Madhya Pradesh

Dear Tatasky Team, We are using tatasky service more then 5 years. Now a days its services are getting day by day worst. We have been facing same issue of no signal. Currently from last 3 days all marathi entertainment as well as marathi news channels are shows NO SIGNAL, we are unable to view them, not getting proper response from customer care, and after holding call till 17 Min. Same answer is replied by Customer team, "Engineer will call you soon and visit as soon as possible". I tried to contact Customer care and lodged complaint But i am receiving only assurance on SMS.Neither any engineer has called up nor problem is rectified. Even there is no time line of resolution of this problem. If you can not address the problems of customers then there is no point in keeping the connection. When there is a delay of even one day for the payment from customer end, you shoot message and block the signal but when we are having problem you are just giving assurance on SMS without actually working on it. Every time i need to lodge a compliant & need to call plenty of time at customer care, but none of them able to resolve my problem regarding service. Please treat this on top priority else i have to shift to some other service provider. Request to solve the problem ASAP. Mobile No:[protected] ID:[protected] Waiting for your reply. Thanks & Regards

Tata Sky customer support has been notified about the posted complaint.

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M

mahendrandivakaran

Apr 5, 2015

Even after writing to customer care, no response from tata sky.It has been 3 days now after registering complaint.No representative has visited us home to resolve the problem as they promised to do within 24 hours from registering the complaint. I tis highly disappointing and frustrating.
Complaint was registered on 3rd of April, 2015.(Mail proof attached as photo).No representatives/technicians has contacted or approached us so far on this regard.
is it possible to get compensation for this issue from tata sky?

M

Mopendra Athe

from Pune, Maharashtra

Apr 5, 2015

I already raised request 3 days back for no signal, till now no one has visited in order to resolve the issue, i also tried so many time to reach customer care but like waiting in queue for forever. the signal problem that have shown in tata sky home page is not generic because my neighbours is also having tatasky and they are not facing this problem and any of the other friends that i know. so why it is happening for me and it also happened last month also. can you please take a quick action on it.chat system is also fake, they programed like you are in queue and your waiting number is 97 then it started reducing and when it reached to 1 and my turn after long time message came we are offline. so totaly making fool to customer.

G

Gayatri Femina

from Mumbai, Maharashtra

Apr 10, 2015

From past 15 days we are having NO SIGNAL issue &amp; everytime TATA SKY service person comes Rs.170 gets deducted &amp; he tells us that we need to change the DISH which has no problem. We are tired of this kind of this service from TATA SKY.

S

subod46

from Mumbai, Maharashtra

Apr 11, 2015

No signal problem from tata sky
Since last 8 days I couldn't able to view channel. Send many requests through missed call and messages but no one reverted back.
Also customer care nos are not working.
I have lost amount and time in calling and sending messages to Tate Sky.

S

subod46

from Mumbai, Maharashtra

Apr 11, 2015

No signal problem from tata sky
Since last 8 days I couldn't able to view channel. Send many requests through missed call and messages but no one reverted back.
Also customer care nos are not working.
I have lost amount and time in calling and sending messages to Tate Sky.

R

rohit_truefrd

from Surat, Gujarat

Apr 11, 2015

I am facing no signal issue on my tata sky set top box. This problem is from the last 15 days.

I have registered the complaint but till date nobody has resolved it.

My name is rohit sharma and my subscriber id is [protected].

The service request no. 1-[protected] is to the reply of my email.

A

antra.rathod

from Saharsa, Bihar

Apr 17, 2015

We are the so called premium customer of tata sky. We are facing problems of no signal since last one month but the only thing i get to hear that they are updating their system.
Technicians visit and do nothing about it.

I am tierd of complaining but nothing is being done about it. They say they are not able to understand the problem.

What kind of service is this.

र

राजेश चव्हाण

from Mumbai, Maharashtra

Apr 20, 2015

Dear Sir,

This is regarding the signal problem I am facing from more than 45days, I have called your customer care number many times they say that we have noted your issue at top priority, But till date the problem have not been resolved.I am not receiving any proper response from your side.
Take my problem at top priority and have it resolved at the earliest.You just respond to my problem whether you can solve it ore not.

Id No-[protected]

र

राजेश चव्हाण

from Mumbai, Maharashtra

Apr 21, 2015

No Signal issue
Id No-[protected]
[protected]

P

Puran Varma

from Mumbai, Maharashtra

Apr 27, 2015

Hi,
My tatasky service is not working from past 10-15 days i am keep on raisaing ticket but no one is addressing the issue.

when i have raised complaint new ticket has been created but it has closed without solving issue for 4 times.
even i am getting message home visit time but no one visit at that time and issue still persisit i have lost all patience to call ur customer care i keep calling but no one is solving the issue.

Please let me know what can i do to solve the issue, i had faith in tatasky serivce but it was worst then woster now a days.
complaint number:
NS[protected]
HT78RNE
HU0SK59
HURRQRP

uR CUSTOMER CARE EXECUTIVE THEY JUST PROMISE TO FIX THE ISSUE BUT NO ONE DOES THATHi,
My tatasky service is not working from past 10-15 days i am keep on raisaing ticket but no one is addressing the issue.

when i have raised complaint new ticket has been created but it has closed without solving issue for 4 times.
even i am getting message home visit time but no one visit at that time and issue still persisit i have lost all patience to call ur customer care i keep calling but no one is solving the issue.

Please let me know what can i do to solve the issue, i had faith in tatasky serivce but it was worst then woster now a days.
complaint number:
NS[protected]
HT78RNE
HU0SK59
HURRQRP

uR CUSTOMER CARE EXECUTIVE THEY JUST PROMISE TO FIX THE ISSUE BUT NO ONE DOES THAT

B

Bhanudas Baraskar

from Paranda, Maharashtra

Apr 28, 2015

No signal issue is from 02/04/2015 to till date.
Your service is very very bad.

V

vivekagg14

from Noida, Uttar Pradesh

Apr 28, 2015

Dear Sir /Madam,

I am facing "no signal" issue since 2nd April 2015 or which I logged complaint with customer care on 3rd April and they said that its the problem from their end which will be resolved automatically. But this didn't resolved and daily for 13 days I used to call the customer care and they used to say that your request is taken on priority and our technician will contact but on 13April to my surprise my call was closed without any intimation as to why its closed. When called helpdesk they told me that my address was entered incorrect to which only the pincode last letter was incorrect (instead of 411057 it was 411058). This was corrected on 13April and new complain was logged again same thing happen no technician visited or called, then I raised relocation request on 23April to which the technician visited the very next day, he didnt relocated my dish he just resolved the "no signal issue"which was the issue from TATA sky end and for this TATA sky charged me 200Rs. Also they told me that I will get full refund of amount for which I was not able to view the services. To which they gave me only 15 days refund whereas its 24 days.
Please look into the matter as they are not helping in this regards.

Thanks &amp; Regards,

Z

Zed72

from Ahmedabad, Gujarat

May 1, 2015

Despite numerous calls and promises of visit by technician still not resolved. What is going on? I am getting sick to death of the empty promises even from supervisors. Sort my damn signal issue asap. Useless, incompetent, lacking honesty and integrity, fly by night charlatans and diabolical are some of the words that come to mind of the TATASKY brand. Sort it out.

R

roopeshb

from Delhi, Delhi

May 1, 2015

I unable to watch any channels from two weeks due to No Signal indication. I already rised coplaints three times. but there is no use. My problems till now not solved. I hope this may help me to solve my no signal issues.

R

roopeshb

from Delhi, Delhi

May 1, 2015

Subscriber ID : [protected]

I unable to watch any channels from two weeks due to No Signal indication. I already rised coplaints three times. but there is no use. My problems till now not solved. I hope this may help me to solve my no signal issues.

B

Bhanudas Baraskar

from Paranda, Maharashtra

May 6, 2015

HI, I am unable to view service from 02/04//2015 to till date.
Your service is worst.

B

Bhanudas Baraskar

from Paranda, Maharashtra

May 6, 2015

your service is worst.

T

thoi_raj

from Bengaluru, Karnataka

May 8, 2015

I have registered a complaint for No Signal issue on Mar 12 and till now no one has contacted me regarding the technician visit. I have followed up Tatasky nearly 20 times but simply saying they are working on Priority basis and already fix the appointed. This is such a painful service and I seriously dont understand why till now no one has taken action against them. Please look into this issue asap.

S

somenathsingha

from Gurgaon, Haryana

May 22, 2015

Since last 4 days there is no signal and have filed complaint 3 times and called customer support more than 10 times still there is no response and resolution of my problem.

N

nimish chandak

from Delhi, Delhi

May 20, 2016

Tata Sky — TATA SKY PLAN NOT CHANGE

MY SUBSCRIBER ID IS [protected].I WANT TO CHANGE MY PLAN TO RS 190 SOUTH PLAN .BUT IT DOES NOT CHANGE FROM ONLINE AND FROM CUSTMER CARE NUMBER.

P

pongya

from Anta, Rajasthan

May 20, 2016

Tata Sky — DTH not working

My name is Swapnil Dafale & my tata sky id is [protected]. My Set top box is not receiving signal from last two days and tata sky helpline no. and customer care no. are unable to attend my complaint.

S

subhransu bhusan

from Bhubaneshwar, Odisha

May 23, 2016

Tata Sky — No channels are working

All channel's in Tv is locked My customer ID is [protected], mobile nois [protected]

S

Shrepall

from Mumbai, Maharashtra

May 23, 2016

Tata Sky — Not taking any action ,now I want to stop Tatasky and refund of my money

For last 15 days no signal.many complaints but no action.not bothered

R

Rajesh h singh

from Indore, Madhya Pradesh

May 23, 2016

Tata Sky — No signal since 2 Apr 2015 .

No signal since 2 Apr 2015 unable to watch TV. lodge many complaints but no resolution till date. do needful

A

Anil Kekre

from Bengaluru, Karnataka

May 23, 2016

Tata Sky — TATA SKY HD , MARATHI CHANNELS NOT WORKING

my work order NS[protected]

B

baidynath

from Chennai, Tamil Nadu

May 23, 2016

SIGNAL IS VERY POOR IN MOST OF THE CHANNELS

CUSTOMER ID [protected] WE ARE NOT RECEIVING MANY OF THE CHANNELS FOR THE PAST 30 DAYS. ONE VISIT BY YOUR TECHNICIAN HAS NOT CLEARED THE PROBLEM. YEARLY SUBSCRIBTION HAS BEEN PAID AND WE ARE NOT HAPPY AT ALL.RAJESH R.DESAI

V

Venkatasubramanian .Balasubramanian

from Chennai, Tamil Nadu

Jun 14, 2016

Zeetos

Despite numerous e-mails no response is forth coming to credit the zeetos points or to send the zeetos reward/gift for 6720 points exchanged on[protected].

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Address: Pune, Maharashtra

For the last 5 to 6 days there is no signal. Now your are indicating to further re-charge, without giving any service to us. Last 5 days we have received that someone will come an rectify the mistake. Every day we complain but no response. What is happening with Tata sky. Your service below expecations of a tata company. please do the needful soon. And also kindly give us additional service without further payment.

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Address: Pune, Maharashtra

Subject Work order number received at 11.13 pm on Thursday the 2nd April 2015 based on No Signal SMS. No response till 4th April 2015 by any technician team of Tata Sky Telephoned helpline just before 10am on 4th April 2015. Was informed by the person who attended my call that the technician team would call after 10am on the same day and fix an appointment for the visit to rectify the NO SIGNAL problem. NO RESPONSE TILL AROUND 2 PM OF 4TH APRIL 2015 Again called at 2 pm and asked to speak to seniors. Was told to call after 3 pm as seniors were busy Again called between 3.30 pm and 4 pm and after a long wait could get connected to one of the "seniors". The person promised that I would get a call by 5 pm of 4th April 2015 POSITIVELY I AM RASING THIS COMPLAINT TO HIGHLIGHT THE FACT THAT YOUR CUSTOMER CARE TEAM IS NOT GIVING CORRECT COMMITTMENTS. THIS IS VEY DISTURBING FOR ONE OF THE LOYAL CUSTOMERS OF TATASKY FROM 2006 and I HOPE THAT I GET A CORRECT RESPONSE AND MY NO SIGNAL ISSUE WOULD BE RESOLVED WITHIN THE NEXT 24 HOURS

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sir, My ID no :[protected]-s.Lawrence mobile no:[protected].We are often getting' "NO SIGNAL" and for many days we are not able to view English channel or Tamil news, Hindi Food Food .THOUGH WE ARE PAYING rs 315/- every month it seems a waste .cable expenses in this area is only Rs.100/-.Kindly see that IT is permanently set right.We have been paying our recharge amount regularly. Pl. do the needful. sincerely Matilda'.

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Address: Washim, Maharashtra

Since 3-4 days I am facing problem in proper signal. Many channels like Aaj Tak, movie channels and cartoon channels are not receiving signal even though they are included in the pack. And also some channels like Nat Geo and History TV 18 are not working properly. We also recharged recently but still HD channels are not working(No signal window is shown) And also there is some problem in viewing the messages on the Tata sky set off box. Kindly pay attention these problems and we also had called costumer service many times but we did not get positive response.

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A

abhijitmedhe

from Hyderabad, Telangana

Apr 6, 2015

Hi
My subscriber id [protected]. not able to view regional channel especially (HD) from past 4-5 days.
Launched a complaint for the same but no proper response from tata sky. We are only receiving the sms that our technician would contact you soon and thats it.
No one has called us till now for what issues we r facing.R we going to get free subscription for the no of days we are facing this issue. It is pathetic

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Address: Bangalore, Karnataka

Dear sir/madam, we had payed the payment amount on 4-4-2015 on 3:49:02 through SBI internet banking for tatasky the transaction ref no IGOOVFHTM8.But also you deactivited account .I had call for customer care there is no response .so iam requesting you to activite account or gave informtion. Thank u P.sreenath [protected]

+1 photos

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Address: Thane, Maharashtra

Dear All, We are using tatasky service more then 5 years. Firstly it was good, but now a days its going day by day worst. After every 2 week we face the same issue of no signal. Currently from last 3 days all marathi entertainment as well as marathi news channels are shows NO SIGNAL, we are unable to view them, not getting proper response from customer care, and after long waiting on call it gets hung up. If you can not address the problems of customers then there is no point in keeping the connection. When we do not pay you are prompt in messaging and cutting the connection but when we are having problem you are just sending SMEs without actually working on it. Every time i need to lodge a compliant & need to call plenty of time at customer care, but none of them able to resolve my problem regarding service. Please treat this on top priority else i have to shift to some other service provider. Request to solve the problem ASAP. Mobile No:[protected]/[protected] ID:[protected] Waiting for your reply. Thanks & Regards, Pradnya Birhade.

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N

Nawalkishor Asawa

from Aurangabad, Maharashtra

Apr 5, 2015

same to you

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Address: Durg, Chhattisgarh

CHANGE MOBILE NUMBER Dear sir/madam My name is aakash kuhikar and my tata sky id no [protected] i have a complain that i have lost my old number [protected] if future my process in your company with new number [protected] and in future you contact me new no.[protected] So pls update my new mobile no in your system Thanks, Regard aakash kuhikar mob.no [protected]

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