Tata Sky Complaints & Reviews

I am the sincere consumer of Tata sky. My consumer identification no.is[protected]. From last one week I am not getting signals on majority of channels. Only on two or three channels signal is coming otherwise all other channels are dead. Kindly get the problem rectified at the earliest. Your representative may attend to the problem on any day after2.00 pm. Further my present mobile no. [protected] may be registered afresh instead of my earlier registered mobile no [protected] which was terminated long back by the service provider. Thanking you. Dr. Ghanendra Misra H.No. 206, Sector-7A Chandigarh.

From last 3 days i am getting problem in tata sky network. there is no singal. and i m very dissapointed from tata sky's services. there is no followup of costumer. it is very pathetic. please give me proper response. i cant watch any channel. my costumer id is-[protected]

The channels of regional telecast Tamil TV all channels 701-717 and english channels Newssx, CNBC, BTW are not coming due to poor signals. This problem was a month ago and later it got over on its own, Now for the last two days we face the same problem and the singals are very weak. No picture or it comes and goes in two minutes. ID [protected].

As promise given by company there is no continuataion after trial of english pack without permision, but till pack is active and payment is charged with out benifit and permission.Please as early as possible deactive the active english pack

I am one of the Mega subscriber for Tata Sky and I paid my subscription for 2 years at once. My ID No. [protected]. To lodge a complaint and get a reply, it took 3 hours. There was no response from any of your representatives and later I got 10 messages. I had to send my car to pick up Tatasky mechanic, from whom the problem could be rectified after 48 hours. I am sure, from your office also I will not get any response. I am forwarding a copy of my complaint to Tatasky Chairman, Mr.Mistry. As a Mega subscriber, I am extremely disappointed with your After Sale Service.

I have been facing signal issues for the past couple of days, every time since day before noon I have been calling them and the answer I get is that I will get a call back in next 4 hours from their side and a technician will contact for appointment, I haven't got one call from their side or from the technician till now, I have called them day before in the noon(twice), day before evening, yesterday morning, noon and evening and today noon. I have a multi TV subscription and I have taken a Mega HD biennial pack for main tv and an annual subscription for add on tv. This is the third time I am facing this problem in the last 9 months, on previous two occasions too, it took almost a week for them to send a technician and fix the problem. Yesterday after feeling helpless, I asked them to cancel my subscription if the issue is not resolved only to hear from them that there will be no refund in this case.The lady online had assured me once again that I will get a call back within 4 hours. Complaint no.NS[protected]filed on 2nd April 2015), I need help in two matters, who is to be contacted to escalate the issue and how can I take them to task to refund my money. It seems that customer service and Tata's are opposite words.( Had a similar experience of so called customer service with Tata Motors after which I had vowed not to use any cars of TATA, now it seems that TATA's have a company philosophy of having dissatisfied customers).

I remitted an amount of Rs. 2050/- through my net bank a/c on March 28, 2015. I am getting a msg today ( April04, 2015 that there is no balance and hence the connection will be terminated. How is it possible when my bank a/c is debittedwell in advance. I request TATASKY to look into and do the needful urgently and confirm the action taken.

My Name is Kumar. K, 2 Month back taken a TATA SKY connection & recharged upto september. subscriber id is [protected] & registered mobile No. is [protected]. From past 3 day we are unable to watch any channel. I had given complaint to customer care & even wrote a mail to customer care. But there is no response from thier end. I'm Requesting you to cancel my connection & re-fund my money. I Got a Worst experience in this. Regards Kumar.K [protected]

We are using the services of tata sky since 8 years. We do get signal problems frequently, of late its become a common problem, though the weather outside is clear. And for the last three days we are unable to access most of the channels such as news channels, telugu channels etc.etc..., Only a few hindi channels alone are accessible. We were asked to give a missed call to[protected] and that the customer care will respond, having done, its on the fourth day (4th April 2015) we received a call from customer care no.: 080.67337200 at 11.04 am stating that within four hours a technician would get in touch with us and its almost 3.30 pm, nobody called. We have not watched TV for last four days, missed a lot of important programmes on regular Telugu channels, but without fail, we receive the payment message. Will the TATA SKY refund the amount for the days we are not using their services, due to their inefficiency. We are now very much regretting for having chosen TATA SKY. Request immediate action in restoring TATA SKY services.

My sub id is [protected]. For last three days I am trying to contact tata sky Customer care toll free no but could not reach. Though few times able to connect no proper reply from the attendees. Their missed call service is also useless. Only I am getting the repeated mSG on Ur problem will be attended soon. Seriously Thinking of changing this worthless dtH.

As your company is showing that you are upgrading your services, so some of the sep top boxes may not have signals for few channels. My set top box is facing the same problem for last three days. I have given a missed call to the said number and received a messege that my work order no is[protected] on 02/04/2015. But till date my problem has not be solved. everyday I receive a msg that technician will contact me but they dont. Now what to do...????

I have a Tata Sky connection In Bangalore and my ID no. is [protected]. I have not been able to view the channels because of signal problem which I understand got triggered due to software changes.I have been informed that a technician will be sent which has not happened sofar It is two days since I have not been able to use my TV. My efforts to speak to some tata sky executive has not has not been successful except I ended up paying mobile...

Dear Sir, /Madam, I would you like to inform you that, My TV some channels shows no signal then I missed call to this number [protected] regarding issue of no signal of some channels.I received a message form your end ( issue of No signal soon we will be sharing with you the work order details) on 03.04.2015. Again, Received a message (Tata Sky installer visit for WO:Ns[protected] is scheduled between 06.04.2015 11:35 & 12:15 ). But today your technician Mr.Arun Kumar -000659 called me regarding issue of signal and came my home and resolved the issues of signal problem and Charged me Rs.260 for change receiver. You already declared the signal problem for up gradation. Then, my question is Why you technician charged Rs.260 for receiver. Hence, I request to you kindly investigate the my issue and return my charged Rs.260. Thanking for you Warm Regards Nand Kishore Mahto ID [protected] [protected]

I HAVE TATASKY DTH FOR THE PAST 1 YR; OUR SUBSCRIPTION IS VALID; THE SERVICE IS NOT AVAILABLE FOR THE PAST 4 DAYS; WE HAVE GIVEN MISSED CALLS AND SMS FROM OUR REGISTERED MOBILE; NO ACTION; WHEN CONTACTED THE TATASKY HELPLINE AFTER A LONG STRUGGLE, THE PERSON AT THE OTHER END SAYS, THE PROBLEM WILL BE RESOLVED SHORTLY AND HE IS NOT ABLE TO FIX ANY TIMELIMIT; IF WE KNOW THE TIMELIMIT FOR CORRECTING THE PROBLEM, THEN WE CAN STAY WITH TATASKY OR CHANGE TO SOME OTHER SERVICE PROVIDER; KINDLY RESOLVE THE PROBLEM AT THE EARLIEST. MY REGISTERED MOBILE NO:[protected]

Dear Sir/Madam, My cust.ID is [protected] I am located at Perambur, Chennai Since two days, we are not getting any relays through TataSky. My neighbours are getting relays. I have contacted many people but no one is properly answering and many people do not respond to my calls also. Today also I have paid additionally Rs. 1000/ My mail id is [protected]@yahoo.com My mobile no. [protected] May I request you to reply and send someone to my house and check Regards Anantharaman K

Dear Sir /Madam, Our Subscriber ID is [protected], we are recharge your tata sky every month by Rs.351/- but from last 2 months there is problem in channels, after recharge 2 /3 days we cannot get Marathi as wel as English Movie channel and many others. There is no any contact no or adress of your service engineer. How can we satisfy.

HiI am using tata sky subscription (Subscriber ID [protected]) for more than 2 years. We are not able access most of the channels for last 3 days (Starting Thursday 2nd April 2015) due to some technical error and we get to 'No Signal' error message on the selected channel. After many failed attempts to reach TataSky callcenter we finally managed to talk to a callcenter agent. The CallCenter agent spoke a language that was not my chosen language of communication(I had/have opted for Kannada as my language of communication with TataSky agents).The agent informed us about giving a miss-call to '[protected]' and get free technical help. On further questioning CallCenter claimed that TataSky displayed a message informing about some technical upgrade on channel number '100' (this is TataSky's default channel).Hardly any subscriber would watch this channel and would not have noticed this message (if at all they displayed the message). When we questioned CallCenter about this and told her that TataSky was fooling people the callcenter agent accused us o[censored]sing unprofessional language. When I asked the agent to mention what was unprofessional in what I had said, the agent stopped responding and ignored my statements. This was very unprofessional on the part of TataSky agent. When user is due for any payment, TataSky sends reminder messages to Subscribers which will be displayed on the TV. Also, any such subscription expiry or payment information is displayed on the TV screen blocking the view of the users. They did not use their regular means of communication to inform the subscribers. Also, they are least bothered to get in touch with subscribers to check whether the issue raised is resolved or not. This whole technical upgrade was handled in an unprofessional way. I am yet to get any response from TataSky on fixing the problem. I would request TataSky to compensate for their mismanagement and causing inconvenience to me and my family. Kindly help us in getting justice.

Hello, NO explanation required. NO signal for the last four days and no one bothers to call. I got one call from customer care stating they have lodge the complaint but nothing happened. NO technician came to my house. Its really bad service. My id is [protected]. I have three connections in total. No help provided. Please avoid TATASKY. I am planning to change it to videocon or airtel.

Dear Sir, My subsciber ID [protected], i am not receiving signals from last three days, i.e.from 2nd April, even in last month also tata sky not provided services for almost One week arround 15th March 2015. but company has not provided credit for the same. I want credit for the last months as well as this months breakdown from TataSky.

My tata sky ID Number is [protected]. I want to reduce my package that I want to remove the active coocking, ten sports& English from my package.I want package of only 240/-Rs.I have called several times to the tolll free number and want to talk to the customer care oficer but their is no response from them I have been trying from last three days for the reduction of my package. Your customer care service is mot up to the mark It wasted my time. Kindly take action for my complaint. Waiting for your reply. Regards Rajendra Nagar