Tata Sky Complaints & Reviews

Sir the setup box is not working and we are not able to turn on the setup box and we are not able to watch or enjoy your channels and services and one more thing your customer care is the worst because from past 2 days I am trying to contact you and I have got no response so either I get the feed back soon or I have to change the company of my setup box company and my address is 58, elephant hate street sowcarpet chennai 600079 and my registered mobile number is [protected]

MY SUBS ID IS [protected]. I AM GETTING MESSAGE STATING THAT MY COMPLAINT IS PENDING AND TECHNICIAL WILL CONTACT ME. BUT SO FAR NO TECHNICAL CONTACTED ME. WHEN TRY TO CONTACT CUSTOMER CARE, THE MESSAGE COMES AS CUSTMER SERVICE REPRESENTATIVE IS BUSY ASSISTING OTHER CUSTOMERS. TO WHOM WE CONTACT, WHEN THE ACTIVATION DONE??? THE BIGGER PROBLEM IS, IT IS NOT POSSIBLE TO CONTACR THE RELEVANT PERSON IS THIS THE SERVICE OF TATA SKY UNAPPOACHABLE TATA SKY

Since past 1 month i am not getting connected to regional channels .As i get message of rain but sky is clear and also i switch off set top box and check alll connection as per instruction but still issue not getting resolved.Some time of its own it reads wel come to tata sky and all channels gets connected for some time only. card id no :[protected] Bouquet _id : 24839 Release no : 109.

My TATASKY Work order No.NS[protected] dt 4/4/2015 time 4.47am mansioning that TATASKY will contact soon However after more than 15 Hrs no one has contacted us however our day to day charges are deducting day to day. Please look in to the matter seriously as our TV is OFF line since last 4 days. Regards, Chhaya Deepak Mehta. [protected].

Hi I received a call from a associate representing tata sky who stated that he would be reaching my house within 30 minutes at 10 am on 04/04/2015 but after repeated attempts to reach the same associate over the phone there has been no response from him till now. I did not expect such pathetic service from a well known company like tatasky. The associate not only failed to keep up his time but also has not received my call for the last 8 hours. This is utter disrespect to a customer's value of time and a company like tatasky fails at addressing a customer's concern where i could not even reach the call centre because of its huge wait time. Shame on u and your partners Tata and Sky. Im not even sure if i will ever get an installation. Agitated Customer

Dear Tata Sky, my customer id is [protected] . Last 4 days am getting dark signal on ma tv. First of all, I get no intimation about such upgradation activites going to be performed on my mobile or television. Second, WHY ON EARTH WOULD YOU DO UPGRADATIONS DURING DAY TIME??! THIRD, You guys are so prompt in reminding us to pay and if it comes to the last day, you even disrupt our viewing to tell us to pay! Like we're kids and don't know what to do!! WHAT IS THIS? THIS IS OUTRAGEOUS! Second time this is happening, signal issues and what not? No customer support, no chat available, no email intimation, no customer call back...hell with you. ..

My Tatasky ID [protected]. From last week we are not view hidi new channels and discovery, N.G. and Animal planet channels. Messege received no signals. I try your toll free number but I am not contact your cust. support exec. Also, I am wasting my money in phone calls. Pl. check from your side and sort out this matter.

1. My Customer ID [protected] 2. Service not received for one and half day in March, 2015. 3. Service not received since morning of 02/04/2015 till now. 4. Lodged complain at[protected] on 02/04/2015. 5. Local contact of Tata Sky[protected] did not pickup receiver telephone on 02/04/2015. 6. Could contact local unit on 03/04/2015 evening and they assured to send technician by 10-30 am on 04/04/2015. 7. Technician visit did not materialise till 2-30 pm today. 8. Call attendant's (young Bengali speaking lady) behaved admonitory to remind me that they had so many customers that they could not attend to my complain that was already lodged and abruptly cut the connection off. 9. My attempts to contact senior personnel of Tata Sky failed for which this mail is sent for redressal.

from last week we cannot seee marathi channels no.785 to 798 .we have already lodged the complent and received the work order no as above . three days back we were getting lots of messages that the tech person will contact within 3hours today 3days are passed till noone has turned so far

My subscriber id of Tatasky is#[protected] Its not working from past 3 days, I have contacted customer care and reported the issue, but it's not resolved yet. Now unable to reach customer care also. Please take this issue as a complaint. Regards, Suneel Mob: [protected]

i am am neeraj dubey.my coustmer id is[protected].my tata sky is not doing service in 72 hours.i have complaint but they didnt respond.i want to solve my querry.my pack is 1500 per year but lots of channel is not running please solve my problem soon.i am fed up of tata sky service.

Hi, I am a subscriber of Tata sky and my ID is [protected]. I am receiving black screen with no signal message from past week. No channel is working. I tried calling Tatasky help line and always receiving busy tone. I also gave a missed call to the number advised and also messaged as guided. I always receive a message stating your technician visit is pending but there is no call or technician from past week. I am really getting very frustrated. If we wont pay for 1 day they will not provide the service for extra minute but they expect customers to wait weeks for them to solve the issue. Very disgusting. I would like this issue to the addressed ASAP.

I am the sincere consumer of Tata sky. My consumer identification no.is[protected]. From last one week I am not getting signals on majority of channels. Only on two or three channels signal is coming otherwise all other channels are dead. Kindly get the problem rectified at the earliest. Your representative may attend to the problem on any day after2.00 pm. Further my present mobile no. [protected] may be registered afresh instead of my earlier registered mobile no [protected] which was terminated long back by the service provider. Thanking you. Dr. Ghanendra Misra H.No. 206, Sector-7A Chandigarh.

From last 3 days i am getting problem in tata sky network. there is no singal. and i m very dissapointed from tata sky's services. there is no followup of costumer. it is very pathetic. please give me proper response. i cant watch any channel. my costumer id is-[protected]

The channels of regional telecast Tamil TV all channels 701-717 and english channels Newssx, CNBC, BTW are not coming due to poor signals. This problem was a month ago and later it got over on its own, Now for the last two days we face the same problem and the singals are very weak. No picture or it comes and goes in two minutes. ID [protected].

As promise given by company there is no continuataion after trial of english pack without permision, but till pack is active and payment is charged with out benifit and permission.Please as early as possible deactive the active english pack

I am one of the Mega subscriber for Tata Sky and I paid my subscription for 2 years at once. My ID No. [protected]. To lodge a complaint and get a reply, it took 3 hours. There was no response from any of your representatives and later I got 10 messages. I had to send my car to pick up Tatasky mechanic, from whom the problem could be rectified after 48 hours. I am sure, from your office also I will not get any response. I am forwarding a copy of my complaint to Tatasky Chairman, Mr.Mistry. As a Mega subscriber, I am extremely disappointed with your After Sale Service.

I have been facing signal issues for the past couple of days, every time since day before noon I have been calling them and the answer I get is that I will get a call back in next 4 hours from their side and a technician will contact for appointment, I haven't got one call from their side or from the technician till now, I have called them day before in the noon(twice), day before evening, yesterday morning, noon and evening and today noon. I have a multi TV subscription and I have taken a Mega HD biennial pack for main tv and an annual subscription for add on tv. This is the third time I am facing this problem in the last 9 months, on previous two occasions too, it took almost a week for them to send a technician and fix the problem. Yesterday after feeling helpless, I asked them to cancel my subscription if the issue is not resolved only to hear from them that there will be no refund in this case.The lady online had assured me once again that I will get a call back within 4 hours. Complaint no.NS[protected]filed on 2nd April 2015), I need help in two matters, who is to be contacted to escalate the issue and how can I take them to task to refund my money. It seems that customer service and Tata's are opposite words.( Had a similar experience of so called customer service with Tata Motors after which I had vowed not to use any cars of TATA, now it seems that TATA's have a company philosophy of having dissatisfied customers).

I remitted an amount of Rs. 2050/- through my net bank a/c on March 28, 2015. I am getting a msg today ( April04, 2015 that there is no balance and hence the connection will be terminated. How is it possible when my bank a/c is debittedwell in advance. I request TATASKY to look into and do the needful urgently and confirm the action taken.

My Name is Kumar. K, 2 Month back taken a TATA SKY connection & recharged upto september. subscriber id is [protected] & registered mobile No. is [protected]. From past 3 day we are unable to watch any channel. I had given complaint to customer care & even wrote a mail to customer care. But there is no response from thier end. I'm Requesting you to cancel my connection & re-fund my money. I Got a Worst experience in this. Regards Kumar.K [protected]