Tata Sky Complaints & Reviews

D/Sirs, It was told by your representative to us that English news channels will be there in our scheme of Rs. 240/- pm. However it is not there. We want to add English news channels. We are unable to contact your organization over phone. So please send your representative to our flat at D-6-B MIG FLATS, Mayapuri, New Delhi so that necessary payment can be handed over to him for the purpose. Also, instead of contacting me (Rina Bhattacharjee) in my Mobile No. [protected], please talk to my Husband Biswajit Bhattacharjee (M) [protected] for any query. Our e-mail address is - [protected]@yahoo.com. English news channels are must. Also, we can plan to add some more channels if your representative visits our flat. yours sincerely Rina Bhattacharjee

I have facing problem of no signal for last 2 day. For same i have registered complaints. My complaint ID NS[protected]. After so many follow up also still no response for any of your Tata sky representative for last 2day. Need urgent solution or further escalation matrix.

I UPGRATE MY OLD TATA SKY BOX WITH NEW TATA SKY HD BOX. WHEN I UPGRADE MY HD BOX ONE TATA SKY SERVICE BOY COME AND SAID TO ME ONLY BOX WAS REPLACE NO AND HE WAS NOT GIVE TO ME NEW REMOTE AND TATA SKY ADOPTER. AND I USE OLD TATA BOX ADOPTER SO WAS CREATING STARTIN PROBLEM.AND THE JHANSI SERVICE CENTER AND THE TATA SKY SERVICE BOY CHEAT TO ME. PLZ TAKE ACTION IN MY FABOUR

Since two days our antena is not catching signal due to damage of some device after lodging the complain yesterday nobody has contacted so far for replacing the same. Thier customer care number is always busy even after chosing the option of call back nobody has bothered to contact us. i want the solution at earliest else i want to change my this sercive provider and want to claim for damage as well as my prestige cost in consumer court.

Team, I m struggling to get service past 3days, Massage shown No signal, Tried to call on Helpline Number but same was not register. Only IVR Due to congestion issue you are not able to seen. its resolve automatically... But When????? This is happened 2nd time in past one month, I paying (Recharge) 580rs per month with validity one month, I m not able to view 3 days, My contact details : [protected]

ID: [protected] No service since 02 April 2015 morning. [protected] customer care is always busy. And have spent around 25-30Rs by just calling this number in the past 2 days. Just received a msg with work order NS[protected]. No contact from any tata sky engineer after that. My SMS of NS was charged by 3Rs. In spite of no service in the last 2 days, am sure my Tata Sky balance might be still getting deducted. Such a pathetic service by tata sky was never expected.

We have been using TATASKY from last 7 years we did not have any problem. But suddenly from last 3 days we are not getting any kind of channels. Its just given "PLEASE CHECK THE SIGNAL".So I request you to please take this complaint into consideration & help us sort out this problem. Thanking You,

Dear Sir, I am Sekar from Thottiyam village(TRICHY district). I am using the Tata Sky product for past 2 months and My registered Tata sky subscriber ID is [protected] & my registered email id is engineer.[protected]@gmail.com. In past 2 -3 days, we are not able to view the channels thru TATA SKY connection and its showing the message in the display as NO SIGNALS. Even numerious times we tried to reach the officially registered customer care numbers for register our complaints but no use. Because no one is lift the call for help and its makes us fool of waiting our time to seek help from tata sky customer services. And we confused of, whether do they really have the customer services. Because if they said no and we won't waste our time to call the customer services and we will move on the another respectable service provider like airtel, dish DTH or sun direct connection. And Tata sky simply charging us for unviewing or un using days. For solving this issue we tried tata sky call help line services and SMS services, but no response we received. Please help the public and advice the tata sky service providers to solve this issue asap and please tell them to do not charge for if any of the viewers reporting no signals for the period of days. PLEASE DO THE NEEDFUL HELP AND SAVE THE PUBLIC...!

I am a tata sky user since two years. I have been getting "No Signal" twice last month after one week & now there was all channels problem. i have tried contacting them using their helpdesk numbers, but no response. I also gave missed to their dedicated number and sent a message NS to 56633. I got a response saying that a representative will reach me ASAP. Its been two days nobody has contacted or visited yet...kindly settle the no signal issue and when there is programme coming & we unable to watch don't deduct the amount.. ID-[protected].

Subscriber ID:[protected] Name :Virag Muley We have not been able to watch any English and Marathi channels since 2nd April'15. Your engineer had called but did not come to upgrade the software till now. We should be compensated till we are not able to watch the Channels since we are paying for these channels . I demand per day compensation at the rate you are charging us . For your information it is still not clear whether your engineer will come today also. At this moment we are watching all channels on Dish TV . Hope you will do proper justice for poor service at your end. Regards Virag Muley [protected]

I am a tata sky user since two years. I have been getting "No Signal" since three days. i have tried contacting them using their helpdesk numbers, but no response. I also gave missed to their dedicated number and sent a message NS to 56633. I got a response saying that a respresentative will reach me ASAP. Its been two days nobody has contacted or visited yet.

My ID NO is [protected] Recharged for one year and valid upto20/5/2015.It was told that they are upgrading software and agreeing here and there distruption will be there and it will be attended by technician.We should give missed call and send SMS.or contact customer service centre.His executive is not responding to our call.Three mails sent.Automatic reply ony received.Will be attended shortly.They are telling lie.Fooling the people..Kalyanasundaram, 28, ParameswariNagar Second street Adyar Chennai600020.Cell no [protected].

My ID is [protected]. I have no signal for last 5 days.As was advertised by tata sky for last several days ( somebody of tata sky didn't participate in mohlla cricket match or dropped family visit to Agra etc), i gave number of miss called to ([protected]) from my RMN ([protected]). A auto message generated SMS was sent to me every time but no respose for rectification or visits or call back. Helpline numbers not responding. Not expected from a TATA brand

my connection not working from sevral days i do complaint about this no one come to resolve the problem.they just give me work order no ns[protected] but their is no solution of my issue . kindly take nessary actions as company charge the days but they provide no facility kindly resolve the issue

Tata sky has put out an announcement that they are upgrading their system and some subscribers May hav no signal. They hav provided 2 numbers, one for no signal SMS and another for missed call. Otherwise their complaints number is choked and their chennai number disconnects as soon as I am thru. They provided a work order number which is 4 days old and no response so for. Their announcement says, " You have put with our trouble for the last few days, pl. bear with us for some more days.😄😀. They think it is a joke. How many more days...GOD alone knows.. They must be knowing, how some ladies who are addicted to their serials must be suffering. 1. They Shd announce, how many days more exactly they are going to take. 2. Like sensible computer people with brains, who do their service between 12 and 4 in the night, their outage also Shd be only in the night. 3. They Shd refund the subscription for the days their service is down. 4. They Shd monetarily compensate for he mental agony. Will some consumer court take Suo Moto cognisance of this complaint and act on it? Madhavan. Velachery Villa Espana, Chennai 600042 Mob. [protected]

We are sorry to inform you that our above ID tata sky is not working since day before yesterday and no channels is coming. we have send so many SMS in which NS sent to 56633. We received message i.e invalid request even though we have sent message from our registered mobile no. [protected]. Today, morning we have received call from tata sky in which they have informed that they are sending our request . We surprised to note that till time our request has not been considered . Such type of services we never expect from tata sky who is always providing good service. We have taken tata sky because of their good services. This type of problem repeated second time within one month. We hope that you will take this matter seriously and our services will resume today evening. Regards, Sunita sharma

From Ramesh My account number is [protected] since last two days unable to get connected to Tata Sky. It shows no Signal Missed call have been given on the number [protected] as advised by your executive. Please restore connection immediately. Sufficient balance is also there in my account.. What is the best way to reach your customer care number? Always not able to reach ..almost 2 days not able to watch any channel. Is it the way to treat the customer?

From Keshav Binani Bhubaneswar My registered Mobile Nos. are [protected] & [protected] since last two days unable to get connected to Tata Sky. It shows no Signal Missed call have been given on the number [protected] as advised by your executive. Please restore connection immediately. Sufficient balance is also there in my account.

Hi, We are not getting some channels since 2nd April, 2015 because of signal problems as you mentioned that you are doing up-gradation and it will affects signals. Called many times on your mentioned no. [protected] but no one responded. Instead of saying missed call I called many times but no response. What kind of service is this and why you are making fools of customers if you can't provide them the service. This is not acceptable. Subscriber ID- [protected] Please send your technician asap and resolve this problem. Why we should pay my full subscription when i am not able to see all the channels. This upgradation activity is from Tata sky on its own. why should we suffer ? I want a refund of the days.

From more than 4 days, I am not able to view my channels. My subscriber ID is [protected]. I gave a missed call to [protected] but without any response. I have been using Tata Sky for 2 years and I am very satisfied. I am happy to use your quality service and immediate technical support. But these days I feel that it is degrading because of recent technical hiccups that have been arising from past 3 weeks. Last month, a cooking channel was automatically added without my consent and I have been unnecessarily charged. Please remove it immediately. For my family, TV is the main source of entertainment / time pass round the clock. You (tata sky) charge us on a daily basis... Please take immediate action.