Tata Sky Complaints & Reviews

Same problem across India. Me too reported tatasky 2 days back, but till now no response.

Same problem is faced by me, am also in banglore . I must have rung their customer care about 50 times, but to no avail, their taped statement says to sms at 56622, but the sms is not being recd, in the end the taped voice mutters something and cuts the phone .Its pathetic, frankly speaking never expected this from TATAs.The present guys in charge are hell bent to ruin the good name of TATAs,

My subsciber id is [protected].

Kindly take action as more than 4 days have passed, if it persists will have no option but to go to consumer court .

Wow, today morn ie after about 15 hrs of writing the complaint to Consumer complaints, my Network has been restored and all channels are working, wish I wud have known this, then I wud have raised the complaint earlier.
Thanks consumer complaints,

signal not found

I am using tatasky service. From one week i am unable to see any chaneels.
When called to customer care, they take requests and no response after that. They dont even have the toll free number to call. I almost spent 200rps in calling them from a week. Only once they picked the call and taken request. Then onwards no response. Worst service i ever seen. Atleast provide the toll free number for the customers. Subscriber ID is [protected]. This is really bad service.

Bad Service by tata sky

lots of channel including hd are not coming on my tv many time i send email on [protected]@tatasky.com but no response received my id -[protected]
Whenever i call customer care toll no then after long wait call the call become disconnect i feel very regret to say that tata sky customer care is 3rd class service
one day a executive come but he said that your dish require to be shift to other place to catch tge signal but nobody come to shift the dish whereas i have again email to shift the same

All the numbers of tata sky customer care are not reachable as if they are on pen down strike since morning in jammu.
My ID no is [protected] .
My registered mob no is [protected].

My Tata sky customer ID is [protected]. I am from Bangalore I am not able to view any of the Bengali channels since last 03 days None of the customer care service is available for the customer. No one attends any call. Customers do not know where to complaint?

for more than 15 days we are unable to view almost all the channels..we are very unhappy with your services.. even that helpline number is not responding... how many more days will it take for the upgrade.. we want are money back that we have recharged in the tata sky account of 15 days..please call immediately.. otherwise we have to close are connection and opt for other

Hello,

It has been a long time now (more than 10 days)since you are not able to restore the service. Your nonsense call center keeps on playing the same recording again and again. They don’t even understand the problem. If this
was a satellite problem then how come after spending Rs 150 to a private technician I can see all the channels? This is clear case of negligence on your part that you are not able to maintain the customer satisfaction. I had made
several calls with call center to fix an appointment with the technician but no one called back nor turned up at my home for a free visit (As quoted in your recordings).

Tatasky is preferred because of its service and not because of its costly channels (compared to other DTH providers). But now service is also pathetic so no point in continuing Tatasky. I need a clear explanation from your side else I have to move to different DTH provider.

Thank you
Rohit.

I am Sreekanth having tatasky connection with the subscriber ID [protected]. Past 8 days I am not getting regional channels. Tatasky people telling that due to technology upgradation you many not get all channels. I am calling customer care daily 3 times. They will tell the same old story that our technical team will call you back. Still no body called me. They made my issue as high priority. Still now no technical team called me to resolve the issue. I am fed up with the things going on.

Pl refer my customer ID - [protected]
I raised a complaint on 3 april 2015 to tata sky that I amunable to view channels. I got SMS from tata sky that technician will visit myhome and fix the problem. Till today, no one has come to fix the issue The call centre line is busy all the time and they are not able to meet the consumer demands at all.

Customer id [protected] unable to view channels logged comlaint with customer care and also given missed call to tat sky number and received an sms they will send a technician till now no call and today I got a call from tata sky regarding upgrade of packages I told her first let all channels work for last 2 weeks we are facing problem then we can talk about upgrades she arrogantly disconnected the phone. I am trying to call the call center no associate is answering

I would like to write a complaint in regards to WOHYZBN6R where from 1st of april i was unable to view around 20 channels and every time TATA SKY assign the work order and resolve it even without sending anyone to my house. today my wife had received a call from tata sky and rep has asked are you able to view channels and when she complaint the rep said she don't understand language hindi, well this is a surprise and very inconvenient from tata sky and this is not the first time, today they fooling people by saying that we can watch all channels where still we can't watch most of the channels due to signal issue. so please fix the issue first and then promise anything as such.

My ID - [protected]
Mob - [protected], [protected]

Dear Sir/Madam,
This is in reference to our email to [protected]@tatasky.com dated 22/5/14 regarding complaint for our subscriber Id no's.[protected] and [protected].

The complaint cops is as follows
""
Dear Sir/Madam,
I am writing this to you with utter disappointment for a bummer bust thas has taken place recently still existing.
My subscription Id - [protected] and [protected].
Name - Pranav Agarwal
Ph - [protected]

Compaint placed numerous times for id [protected] and also spoken to the floor supervisor that there is nothing on my tv since 10 days but little was done to rectify it.
Finally a executive visited and left saying he would get a helper in order to get the repair done and also saying there are a few hardware changes which need to be done.while he left we dont not know what he did actually but he did disturb the other id dish for tvs of [protected] which were good until then.now same problem faced by both the id tvs.
Since he had left there was no one who had either called us or visited and moreover your helplinenos are giving a 13 - 20 minutes waiting time where in the executive places us again on hold and the call gets hanged up.
You ivr says to press 1 for tatasky to enable to call u back.no call received back.
Your ivr says give a missed call to a specified no., no response after giving a missed call.

At last i now wanna know whether tatasky would refund my money straight or after a complaint is placed to the Consumer forum or get the connection rectified immediately without any further delay??

YOUR UPGRADATION Seems to be a disaster with a tragedy for us which now needs a miracle to repair.
""
The complaint is not sorted out yet and we are awaiting your response until date.
We will definitely reach the consumer complaint forum once 30 days are completed.
The problem has been existing even before the online email complaint had been done and was informed to customer care 10 days earlier but since there was no response we had to write a mail which also did not give any result.
The subscription has been paid for 1 year in advance.
Therefore we still expect to get the problem sorted as soon as possible.

Thanking You.

I, am G. SUryanarayana, my address 16-2-738/4/5, Asmangadh, Malakpet, Hyderabad - 500036, Telangana State and the customer of Tata Sky. My TATA Sky Card DTH No. is [protected] which is not working from 2 days. Request you to please resolve the query as soon as possible. Regards, G. SUryanarayana, [protected]

Dear Tata Sky.
Consumer Id - [protected]
Registered name - Jeevnit Singh Chawla
Mobile - [protected] / [protected]
I have installed Tata Sky at the Restaurant for business purpose. My Tata Sky has stopped working, it gets hanged, gets auto rebooted and most of the time does not work. I have launched the complaint on the 14March calling the toll free no. I was promised tech support team will call me in 2 hours and a visit in 4 hours. But the day passed no one called nor visited. So called the next day and launched the complain again. But still no results. Called again the 3rd day and spoke to a senior level executive and i was promised that will received a call on priority and will be resolved in 4 hours. Waited till evening and called again to check the status and was informed that its already 6pm and will be taken care tomorrow. Called the next day again and was surprised that to know that scheduled date for technician is 21Mar as per my request. Spoke to a manager and was promised again that will be taken care the same day as they have corrected the date. This hide and seek game went on till today. Today on 21st March again i was surprised when called the customer service to know that the technician visit is scheduled for 24march now as there is a shortage of technician in the company. A big disappointment for the service provided from a reputed brand. Now i was told that complaint has been forwarded to the concerned dept and a technician will visits soon. Its been more than 7days, more than 15 calls and so many complaint numbers, no callback from the support team and STILL NO RESOLUTION !!! Is this customer service what is guaranteed. Good that i have 2 Vediocon D2H connection at home.
Jago grahak Jago !!!

My Tata sky HD Channels are not working.. Need immediate addressal..have been trying to contact the customer care but in vain.. Pls call back..
Tata Sky id is [protected] which was recharged just on Monday, March 9, 2015.

Pls have it addresses ASAP..