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Tata Sky Complaints & Reviews

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Updated: Aug 11, 2025
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S
Sanjay Kumar Singh
from Delhi, Delhi
Mar 12, 2015
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Address: Pune, Maharashtra

Hi, My TataSky service is down from 11th March 6PM and I'm trying to reach customer care but I did not get any response after waiting on call for more than 30 minutes. Call charges Rs 1.25 per minutes on[protected] and[protected]. I didn't face such bad service in life. Earlier, I was using D2H and they have very good customer care. Now, I'm thinking to switch again on D2H. I'm also try do reach customer care through TataSky.com help section but that also not working. My subscriber id is [protected]
Tata Sky - Service down from 11th March 2015 6 PM
Facing same problem. Not seen such poor service. Frustrating.
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    bhatt_kb
    from Noida, Uttar Pradesh
    Mar 12, 2015
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    Address: Ghaziabad, Uttar Pradesh

    My account Id is [protected]. I am very unhappy to inform you that from last 24 hours my Tata Sky is not working and am trying to call all the help lines which was provided (listed below) most of the line are out of order and both the toll free help lines are always engaged. I am really unhappy as to how Tata Sky is treating a valuable customer. Now I am in a situation I do not know how and where to contact anyone from Tata Sky when none of your help lines are working. MTNL/BSNL Lines:[protected]Invalid Number[protected]Constantly engaged[protected]Invalid Number) With none of the above help line number working it has become a nasty situation for a customer like me to trust Tata Sky anymore. Kindly request you to contact me immediately.
    Tata Sky - Tata Sky - No signal at all since 11.03.15


    My account Id is [protected]. I am very unhappy to inform you that from last 24 hours my Tata Sky is not working and am trying to call all the help lines which was provided (listed below) most of the line are out of order and both the toll free help lines are always engaged. I am really unhappy as to how Tata Sky is treating a valuable customer. Now I am in a situation I do not know how and where to contact anyone from Tata Sky when none of your help lines are working. MTNL/BSNL Lines:[protected]Invalid Number[protected]Constantly engaged[protected]Invalid Number) With none of the above help line number working it has become a nasty situation for a customer like me to trust Tata Sky anymore. Kindly request you to contact me immediately.
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      S
      Siva Subramaniam
      from Chennai, Tamil Nadu
      Mar 12, 2015
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      Address: Coimbatore, Tamil Nadu

      From yesterday afternoon, only few channels are coming.All South Indian Channels are not coming, but their name and program appears on the bottom line while the screen is blank. None of the telephones are accessible for lodging complaint.Sent mail to Tata helpline and Nodal officer for Southern region.No response yet. Looks like there is a serious problem with Tata sky and their parties My subscriber no: is [protected] My contact phone is[protected]
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        Krishna Kumar K A
        Mar 12, 2015
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        Address: Bangalore, Karnataka

        Hello, I am privileged member of TataSky since 2007, I am very unhappy to inform you that from last 24 hours my Tata Sky is not working and am trying to call all the help lines which was provided (listed below) most of the line are out of order and both the toll free help lines are always engaged. I am really unhappy as to how Tata Sky is treating a valuable customer. Now I am in a situation I do not know how and where to contact anyone from Tata Sky when none of your help lines are working. MTNL/BSNL Lines:[protected]Invalid Number) [protected]Constantly engaged) [protected]Invalid Number) [protected]North) (Number out of order) [protected]East/South) (Number out of order) [protected]West) (Number out of Order) With none of the above help line number working it has become a nasty situation for a customer like me to trust Tata Sky anymore. Kindly request you to contact me immediately.
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          d.karthick26
          from Chennai, Tamil Nadu
          Mar 12, 2015
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          Address: Chennai, Tamil Nadu

          My subscriber id : [protected], Mobile No : [protected] since yesterday evening my set-top box is not receiving any signal properly, so my all the channel are now blocked . please look in to the matter and correct the problem at the earliest. I have called several time to customer service there is no response. Kindly do the needful, d.karthigeyan
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            Y
            ypsakhare
            from Pune, Maharashtra
            Mar 12, 2015
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            Address: Bhandara, Maharashtra

            Madarchodo tata sky walo, tumhari maa ki chud, Saalo kal se call kar raha hu tumhare customer careno. Pe koi utha hi nahi raha hai, and since 11.03.15 there iS no signal cOming on tata sky and though nobody attEnded the call nearly mine 70 rs has been deDucTed. my id is [protected] Saalo jaldi chalu karo.
            Madarchodo tata sky walo, tumhari maa ki chud,
            Saalo kal se call kar raha hu tumhare customer careno. Pe koi utha hi nahi raha hai, and since 11.03.15 there iS no signal cOming on tata sky and though nobody attEnded the call nearly mine 70 rs has been deDucTed. my id is [protected]
            Saalo jaldi chalu karo.
            Bad service of tata sky.
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              S
              SRINIVASAN KRISHNAMACHARY
              from Paravur, Kerala
              Mar 12, 2015
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              My mobile No. Is [protected] and I have a Tatasky DTH connection. Since yesterday there is no signal in most of the channels, especially the Tamil channels. Unfortunately all telephone numbers including the Local Madipakkam office one are effectively out of service and not reachable. All tatasky service personnel have disappeared . This is an unethical practice by TATASKY. Atleast they could have given a broadcast message in the screen and also in the website. It seems from the complaints in this forum that a group of customers suffer silently and Tatasky becomes richer by fleecing hapless customers. After seeing these messages Tatasky must respond and improve its services. Srinivasan k Chennai
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                sudishri
                from Bengaluru, Karnataka
                Mar 12, 2015
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                Address: Bangalore, Karnataka

                I am frustrated since a couple of days as my DTH service provider Tatasky has failed to provide proper service. My subscriber ID is [protected]. I am not getting any of the regional channels, music and some other channels though these are included in my pack. The customer care is not reachable. I have recharged for 400/- and wish to see all the channels in my package. Kindly rectify!!
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                  P.Ranganatha Reddy
                  from Chennai, Tamil Nadu
                  Mar 12, 2015
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                  Address: Chennai, Tamil Nadu

                  My Tata Sky setop box is not receiving signal since yesterday[protected]. The lines from the dish antena are all ok. It is absolutely most difficult to contact your customer care. Can you please inform me by immediately reply to my mail: [protected]@gmail, com.http://www.consumercomplaints.in/ P.RANGANATHA REDDY, ADVOCATE, Customer I.D.No.[protected], Registered mobile No.[protected], email:[protected]@gmail.com, Res: No.53, Jonahan Street, Raja Annamalai Puram, Chennai-6000 28. South India.
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                    Krishna Kumar K A
                    Mar 12, 2015
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                    Address: Bangalore, Karnataka

                    Hello, I am privileged member of TataSky since 2007, I am very unhappy to inform you that from last 24 hours my Tata Sky is not working and am trying to call all the help lines which was provided (listed below) most of the line are out of order and both the toll free help lines are always engaged. I am really unhappy as to how Tata Sky is treating a valuable customer. Now I am in a situation I do not know how and where to contact anyone from Tata Sky when none of your help lines are working. MTNL/BSNL Lines:[protected]Invalid Number) [protected]Constantly engaged) [protected]Invalid Number) [protected]North) (Number out of order) [protected]East/South) (Number out of order) [protected]West) (Number out of Order) With none of the above help line number working it has become a nasty situation for a customer like me to trust Tata Sky anymore. Kindly request you to contact me immediately.
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                      Aashima Yuthika
                      from Ahmedabad, Gujarat
                      Mar 12, 2015
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                      Address: Ahmedabad, Gujarat

                      My Tata Sky ID is [protected]. Since yesterday evening not one channel is receiving signal, except a select few. On calling the customer complaints, either all lines are busy or even if someone picks up there is no respond from the other side. If there is a common problem then they should have informed everyone. And even if you have a technical difficulty you will still cut the balance. Why should we suffer for no fault of our own. No one has informed us till what time this problem will persist. With such poor customer care I might as well switch to another DTH Company.
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                        Bhatta123
                        from Mumbai, Maharashtra
                        Mar 12, 2015
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                        Address: Mumbai City, Maharashtra

                        Due to week signal set top box is not working from last 5 days our tata sky set top box is not working due to No Signal. please come n check as urgent as possible. for any call me on [protected] / [protected] Subscriber ID : [protected] Amit Shripad Bhatkar
                        +1 photos
                        Due to week signal set top box is not working
                        from last 1 days our tata sky set top box is not working due to No Signal.
                        please come n check as urgent as possible. for any call me on [protected] / [protected]


                        Subscriber ID : [protected]
                        Amit Shripad Bhatkar
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                          Bhaghyashri
                          from Siwan, Bihar
                          Mar 12, 2015
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                          Address: Pune, Maharashtra

                          My consumer number is [protected] from yesterday 11.3.2015 my HD set top box is not getting signals and hence not working at all.. all help lines of 1800 are either busy/not getting connected due to congestion.. weather in Pune is fine and TATA sky users of my area are not facing this issue.. no other help line details are available to contact.. service centre ppl are not answering calls.. pathetic service TATA sky.. Kindly contact ASAP..
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                            Reena Kelleputtige
                            from Pune, Maharashtra
                            Mar 12, 2015
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                            Address: Thane, Maharashtra

                            We r not able to view tata sky from 11.3.2015. When we call on the toll free numbers its either busy or not reachable. then where does the customer log the complaints. let us know when the problem is going to be resolved. When it comes to payments we get a number of reminders and calls. but when it comes to solving problems no calls and no updates. so pathetic. if its this type of services you provide then its better for us to look at any other DTH provider or even the cable guy. since the cable guy resloves problems faster then you. if the problem is not solved at the earliest then i would prefer the cable connection. let me know of the same at[protected]
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                              Bharath Srinivasan
                              Mar 12, 2015
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                              Address: Chennai, Tamil Nadu

                              No Signal from yesterday(11 March 2015). All their helplines are busy & they make the customer wait for 1hr minimum after which they automatically disconnect the line. Very poor service for Tatasky. My subscriber id is [protected], mobile +91-[protected]. Regards, Bharath S
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                                Jasobanta Mohanty
                                from Bengaluru, Karnataka
                                Mar 12, 2015
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                                Address: Khordha, Odisha

                                Sir/Mam, please find herewith the reference of above subject that, I Jasobanta Mohanty, ID No. [protected], Mob. No. [protected]. All my Oriya Channels are automatic deleted on dt. 11.03.2015. therefore, I request you to reactivate of my all Oriya channels as soon as possible. This is for your kind information & record please
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                                  Sanjeev Baranwal
                                  from Gurgaon, Haryana
                                  Mar 12, 2015
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                                  Address: Mumbai City, Maharashtra

                                  Hi, I am a subscriber of Tata Sky- subscriber id no.[protected]. Since yesterday evening my set top box is not receiving any signal and i am unable view any channel. The weather conditions in Mumbai is clear but the signal problem persists. I checked all the cable wires to the Tata Sky set top box and ensured that they are firmly connected. There is no problem at all on my end. I tried calling all the customer care helpline nos several times, some time i waited for more than 10 minutes listening to IVR but could not get connected to any representative. I tried calling Nodal officer number also, but the contact number is always busy. I do not know how to contact you now. I do not expect this kind of service from House of Tatas. Please look into this matter and fix the problem immediately. Regards Sanjeev Baranwal Mumbai Mobile no.[protected]
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                                    Lakshmi S B
                                    from Bengaluru, Karnataka
                                    Mar 12, 2015
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                                    Address: Bangalore, Karnataka

                                    My Id No : [protected] since yesterday evening my set up box is not receiving any signals leaving all channels blocked. Look into this & fix the problem by today itself. I tried calling all the customer care helpline number but coudn't get connected to any & stating all lines are busy. very worst service from tata sky. This system of customer care is very very poor.
                                    Customer ID : [protected]
                                    Really its' too hard to get and speak to a Customer care person, just we need to hang on for more than 10-15 min, , and after explaining the problem. He doesn't know anything and he will say the rep will call u back. Its' pathetic when the person is unable to assist, then why they need to receive the call. Calling the toll free number is irritating and we lose our patience. I had been chasing for them for the past 5 days, and till date nobody have responded.
                                    Complain detaisl are many

                                    1) No connectivity to the customer service and takes ages to conneect to the call center agent
                                    2) Random release of the calls though specific instruction to the agent on not to dis-connect
                                    3) Random closing of the tickets with out customer's knowledge
                                    4) No proper escaltion numbers
                                    5) No call backs after repeated requests
                                    Our TATA sky set up box has been not working 20 April, 2015 we trying to call customer care every day but they are not responding properly to us, first for connecting phone to them it have to spend 30rs per cal and after connect call they are telling we registered your complaint our person will contact you but no one is contacting us. Pl sort out our issue we are facing so much problems.
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                                      Napoleon@123
                                      from Delhi, Delhi
                                      Mar 12, 2015
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                                      Address: Chennai, Tamil Nadu

                                      My customer ID is [protected], Name is Mr.Napoleon. mobile number -[protected] Since yesterday (11th March 2015) from evening 5'o clock onwards we are not see of any subscribed tamil channels . I have been trying to reach TATA SKY customer care no but i couldn't able to connect it. I have tried more than 15times to reach them but not connected in the end. Hence pls solve this complaint at the earliest to have healthy relationship with you.
                                      My customer ID is [protected], Name is Mr.Napoleon. mobile number -[protected] Since yesterday (11th March 2015) from evening 5'o clock onwards we are not see of any subscribed tamil channels . I have been trying to reach TATA SKY customer care no but i couldn't able to connect it. I have tried more than 15times to reach them but not connected in the end. Hence pls solve this complaint at the earliest to have healthy relationship with you.
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                                        AnonymousWhistleBlower
                                        from Bengaluru, Karnataka
                                        Mar 12, 2015
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                                        My subscriber id # is [protected] and am a resident of Bengaluru. Have not been able to access any channel since March 11, 2015 owing to unknown signal related issues at TataSky. This has not only left a bitter taste in our user experience but also appalling to see that there is no official mention or communication on disruption in service on their official website or to registered users' mobile number thus far. Furthermore, we are unable to reach their customer service number to lodge a complaint. This is unacceptable service and unworthy customer support from a reputed (or as they boast) long-standing DTH provider like TataSky. Instead of investing in R&D on 4K compatible set-top boxes, we would appreciate if you had the same passion and dedication used in chasing and harassing loyal customers to pay/renew their account during such unwarranted breakdowns and disruption in services. [protected]@TataSky: Anyone still on earth to fix this seemingly never-ending issue or is everyone busy marketing and setting up DTH services on mars and moon???
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