Tata Sky Complaints & Reviews

I Want immediatly rectify my complaints please thank you

your customer care service is very very bad i cn not contact any body but my mobile cost will going on

suddenly i m getting the message of no signal on my tata sky i d no [protected], data sky helpline is not helping kindly help.

Nerru rathore
[protected]

tata sky is not working, helpline no. not working no solution, please help

tata sky not woking no information please help

I am not getting any signal from this evening 5 pm, My mobile number is [protected] My account no.[protected].I am unable to get your helpline in spite of trying for the past half an hour.It is continuously busy.Please restore proper signals. Hopeless service from Tata Sky raeally bakwas company...

No signal and unable to view the Channels.

Tata Sky ID - [protected], From yesterday few channels were not working, Massage was "NO SIGNAL". From today all channels showing "NO SIGNAL".

Please resolve this problem as earliest.

Regards
Shyamal BHattacharyya
Chennai - 600014
Mob 0-[protected]

I AM USING TATA SKY SINCE MORE THEN 5 YEARS. BUT SINCE TODAY EVENING THERE IS NO SIGNALS ONLY I TRIED TO CALL CUSTOMER CARE BUT NO RESPONCE .
KINDLY LOOK INTO THIS MATTER AS SOON AS POSSIBLE, OTHERWISE WE WILL HAVE TO SEARCH FOR ANOTHER DTH SERVICE PROVIDER, THIS IS WHAT EVERY CUSTOMER MIGHT BE THINKING ABOUT YOUR SERVICES..INSTED YOU PEOPLE SHOULD HAVE ATLEAST PUT A COMMON MESSAGE ON TV SCREEN, ABOUT THIS SERIOUS PROBLEM...TO MAKE ALL YOUR CUSTOMERS UNDERSTAND AND CAN WAIT TILL IT GET RESOLVE...

I am calling customer care but there was nobody to pick the call .in my TV I can't view my id number. What should I do. Its a worst service

I have been patiently waiting since yesterday i e 11th March for some kind of response from your side but to no avail. There has been no signal and only a couple of channels work. HD is off the air. I don't expect this from Tata Sky. We have 70 connections in our building and we will be surrendering all connections and moving to Airtel.

tata sky sub id [protected], set top box unable receive signal from yesterday evening, unable to reach tata sky in any way to sort this issue, if they have huge issue cant they send SMS to all on what is happening? it is really frustrating trying to contact them, in our country when they have problem they keep the phone off the hook, a simple sms can solve lots of frustration to the innumerable customers.

Set top box not receiving signals from yesterday. ID :[protected].

Since yesterday there has been a signal issue in number of important Channels. Even I am not able to register a complaint on customer care helpdesk.They ask us to send a SMS to 56633 even that no one responds.This would definitely create a chaos situation and people will keep on logging complaints on consumer forum's. If this is a global problem I would suggest you to send a periodic SMS to all Registered Mobile numbers specifying the type of issue, length of issue and root cause of problem later.

my subscriber number is [protected].. I have a suggestion... you should send a blanket message to all subscribers that your lines are busy!... I have just received a message, that the problem will be fixed tomorrow !!! and then I guess will be charged for the two days of no Tatasky viewing . ! Very disappointed with the service... what will we do till then???? Not able to get to any customer care personal .

I have two HD set top of TATA SKY both sets not receiving signal. I have annual subscription for the same. I tried the complaint no. my mobile account was debited 90 paise for getting connected for a busy message. Each time they debit I must have tried some 25 times and e mailed twice.

Tata Sky no signal from 11th March 2015. Tried calling customer care, busy tone and got thru after many tries waited for 30 mins on one answred. Tried to chat on chat tool, 100 in que after 20 mins got to 3rd in que, got a message saying we are off line and chat disconnected. Today 12th morning spoke with one in chat by luck. Not helpful. Says we will get the issue fixed by 12th evening. Registered a complaint by sms (56633) paying Rs3 and it said we will call you in 2 business hrs and fix the issue in 24 hrs. Still no call from tata sky.

When asked for refund of balance deduction since we have no service, reply is our team will call you.

When asked to cancel the add on packs and HD access, reply is our team will call you

So bottom line Tata sky does not work from 11th March. We can reach them on call chat SMS. We can't cancel service on mytatasky.com.

My ID: [protected]

Name is VIJAYA SHYAMA, My customer ID is [protected]. Since yesterday from evening 5'o clock onwards we are not see of any channels. Yesterday I have called customer care no but not picked by the call, but only made deduction in my mobile balance. Please look into this and solve this problem at the earliest.

I am TATA SKY customer. No help line is working. No support from local centre. My customer ID is [protected]. It is showing no signla. I am totally frustrated.

My Subscriber Id:[protected], Since yesterday evening, my set-top box is not receiving any signals, we called on toll free number and waited for 30 minutes to get connected to customer care, but never got connected. Please look into this and fix the problem at the earliest.

My tv screen shows no signal please check. My tata sky id [protected].

Pathetic customer care service. nobody is there to answer or acknowledge the complaint on website or on call or anywhere else. please respond atleast. getting no signal since yesaterday
Below is reference number.

SR[protected]

Manav,
[protected]
Bangalore

TATA SKY SUBSCRIBER NO. [protected]...no or partial channels are showing since last evening! Toll free numbers either not picking up or when picking no replies, no replies of emails too.. On disconnect your pocket is empty off Rs. 1 per minute.
Poor and fraud company, are sitting their.

tata sky dish ti subscription id[protected], not receiving signal and customer care also not responding.

ID NO : [protected] NO SIGNAL

This is my registered mobile no. [protected]. This is to notify you that my tata sky set top box has lost signal since 11/03/2015. I tried to contact customer care but, didn' t get any response. Kindly look it into it and solve the problem at the earliest.

No telecast available since yesterday (11th March 2015) Evening. Tried to contact from registered mobile no. [protected], since then several times without any response. The connection should restored immediately.

Hello my register mobile no is [protected] I am notinot receving signal since 11/3/2015

dfd

no signal

Signal not receiving last 48 hrs. Tata Sky ID No [protected]
Address : Col Abhay Singh, Qtr No 12/13 Officer;s Mess Vartak Vihar
Near Triveni, Kumarchuburi, Tezpur, Distt : Sonitpur -784001 (Assam).
Mob No : [protected]

resolve problem.

Set top box not receiving signal for more than 12 hours and customer care cannot be reached on any of the given contact numbers

Since yesterday I am trying to contact the helpline for which the numbers were indicated for having not receiving the single, but nobody has bothered to set right the problem. Further, due to some reasons my mobile no. has been changed to [protected], for this no complaints are registering, they simply answering the send sms from old mobile which was registered long back. I hope the problem set right immediately. My tatasky id is [protected].


Gopinath

My Tatasky not working last 3 days. Complaint raised in Tatasky web site. My consumer no [protected].

Since the evening of 11th March 2015 stopped receiving any signals.Not able to view any channels like news channels regional channels.just handful channels like colour, pt punjabi are visible

Last four days no signal in my setup box fully black screen.No signal from your setupbox message shows .icalled tata sky executive she respond butno executive come to recover .i called lot of times no one response .very very worst customer care service .I am going to change any other network Irecommend to say to my family try other network ..very poor service .i waited more than half an hour in call no response.Online chat also not work proper .Can someone take the necessary action .

mobile no :[protected]

very worst service

my ID [protected], being a tata customer since last 5 +years, but last four days have been has the worst, despite many registered complain and assurance no body bothered to turn up .

i have no faith or trust on Tata, such a brand but see their customer support, i want remove both my connections, send your engineer, i have already filled a complaint in Consumer forum, now i will be left with no options but to file a case ...

no signal ... & service technician not responding . from 3 days we are unble to view the chanales so we have complianted to local technician he is asking for service charge . i have complianted custemer care service they have replayed that the problem will solved one day but no use .
thank you
regards .
ID NO - [protected]

i am not satisfy with your tatasky broadcost

Dear Sir, I am Ramachandran- mymobile no is [protected] i have installed Tata sky but last 3 days connection not working. i continue follow up to customer care, sale distibuter but i have not received good reply and no start connection, Please call me - [protected] Ramachandran Chennai

Sir,
There is no signal for my connection it comes and goes. My neighboure is having . Before also i loged the complaint but no use, no action ID [protected].
Now there is recharge due and if cpmplint is not attended i am thinking of disconnection of your TATA sky account.
waiting for your cooperation. Sometimes it works and most of the time out off order
Registered Mobile [protected]

no signal. My I'd no [protected]. My Tata Sky is not working. From last Two days not able to see anything.on one is visited for repair.

No one is visit for repair.

My Tata sky is registered with the mobile no.[protected].No signal is coming for last few days. It is a frequent problem

[protected] this my subscriber id
i am using tata skype since last 5 year
few month before a technician from tata sky came and change the set up box promising of more clear vision
but later on signal problem started and i try to contact customer care of tata sky but they not responding
i want complain against their fake promises and service they offer

i am a tata sky customer my registered mobile no. is [protected]. Since 02 Apr afternoon i am not receiving tata sky satellite signals. Customer service people are not even talking (i keep getting messages that he is busy) I have sent a tweet to tata sky, sms NS to 56633. I keep getting messages that concerned people have been asked to contact me, but no one has contacted so far. Services of tata sky has deteriorated very badly. This is occurring second time after a month

Tata sky id-[protected]

filed yesterday.No response.
-due to upgradation of s/w by Tata sky.Complaint filed yesterday
Earlier also problem occurred.Engineer unwilling to attend at my required time

This is the compliant regarding No signal... It is showing that your set top box is not receiving signal... I have sent sms to 56633... They are also not responding properly... My Tata sky ID-[protected]. Please do it as soon as possible...

When is your man coming to sort out the "no signal" problem being faced by me?Only watching your advertisement on channel 100!!

When is your man coming to sort out the "no signal" problem being faced by me?Only watching your advertisement on channel 100!!my ID is [protected]

my tata sky dish not work properly.3days agothis not working.so pls kindly repair to my dish.

My subscriber ID is [protected] and RMN is [protected]. I am not receiving signal for the past 2 days and found difficulty in contacting tata sky customer care, finally registered a complaint, no response since 2 days. Nobody has called from tata sky. Similar loss of signal one month back for a period of 2 days. I also have Videocon DTH, where I don't face any problem till today. when will I get signal? will I be compensated for the loss?

Tata sky subscriber id [protected]. from last two days no signal to watch any channel.the worst service you are giving. I am facing 2nd time same problem within a month..to register complaint always customer. Care number busy. If whenever it connect each time simply they says it will solve in few mins.upgrading is going on.very poor knowledge custemer care excutives doesnt know when problem will solve.they are collecting money from subscription.they had no simple common sense to give prior information about interruption of service due to upgrade or anything.after creating problem also they doesnt have tollfree no. To ask anything.

Tata Sky has been showing as no signal since last couple of days. There is absolutely no indication by these guys on why there is a problem, how long will it take to fix this problem and what happens to the consumer who has been paying the monthly bills regularly? How will the compensate the consumer who has had to bear the pain not once but twice within a 30-day period?

In the world of cut throat competition, its very disappointing to see Tata Sky being a dinosaur. If they dont wake-up and start fixing their loose ends, they will drastically loose customers, like me and will eventually get wiped out.

There is enough of tata sky problem . only 50% channel we have been getting from last one month. No signal for other channels. 100 times tried tto connect BT no response from their side . YOU GUYS ARE CHEATERS... ONE OF THE MOST COSTLIEST SERVICES U RUN IN DTH.. STIL it is one of the worst system i have seen...

No signal for last 4 days. I got work order for mobile [protected]. No body bothers, no body responding even toll free number. Horrible service. Spoiling name of Mr ratan Tata

no signal before 4/5 days Subscriber ID : [protected]

My complaint dt, 11.03.15, 12.3.15, 13.3.15, 21.3.15, 22.3.15, WO.No-H63FJ3, & DT, 22.3.15, WO-HA56DE5.Received my mobile but nobody from TATA Sky Visited /attended the complaints?
And again on dt, 25.315, MY COMPLAIN ON, NO SIGNAL, NO RESPONSE FROM TATA SKY BANGALORE, On 26.3.15, WO, 56DE5, Received my mobile, no one attended.
again on my complaint ([protected]) dt, 02.04.15, NO SIGNAL, WO NO[protected]O649, Mr, Srinivas from tata sky Bangalore, visited, He told me that set of box may be problem, he told me he will bring set of box with in half an hr.he never turned & he refused to take my call. I called many times, no response.Kindly advise your Bangalore tata sky service department to take back Dish and set of box immediately and refund amount with 21% interest.failing which I Am forced take legal action (Bangalore Consumer Court).This may please be treated as Most Urgent.Very Very poor service (WORST SERVICE IN INDIA).

Hi i am tatasky user few days my tatasky has not worked..my user id [protected]
My restd number [protected]

no signal coming in setup box.complain registered no wo[protected]but nobody came to resolve problem since three days.i have contacted customer care no result.tatasky recharge upto 14 apr 2015.i want to deactivate it or resolve soon.

Im not getting the channels. Complained 4 days back. No body attended.

For the past three days we are not getting signals. where as sports channel without HD is available rest of the channels are complete blackout.Does the channel will compensate for denial of entertainment


T.A.Varadarajan
Registered mobile no with tata sky [protected]

Dear entertainer, its a humble request that we r ur customers from a long time. We understand that the upgradation is an issue but still being such a brand can't expect this that the viewer are unable to watch the program for a long time. Not only for a day in all now its more than 8 days. Since march n this is happening from long time that hd channels we are unable to watch now n then.
Kindly resolve the problem without any excuse . I complained it telephonically it was said that the engineer will visit but none came.
now it seems ur hospitality is also poor.
kindly assure us that by when can we see our program without any obstacle.
And above all who will manage the loss allover the users had.
this is u have to decide how u will reimburse our loss.
as while recharge amount is over without any fail u send reminder but for this blunder u didn't inform business tact. Smart but now u have to show ur smartness by being a thinker and doer for the customers.
regards
yogesh ranjan upadhyay
id

Do the needful asap

My id [protected].i am unable to watch any channels from last three days due to no siglnal .waste and worst service of tata sky. Nobody is hear in customer care.

Id [protected]
I have complained telephonically but not yet any engineer has
Visited. N if visits than also i m not going to pay any amount.
Kindly resolve the problem without any excuse.
Regards
yogesh ranjan upadhyay
id103

Plz do the needful asap

I am getting the message " NO SIGNAL" on the screen for last three days. Booked a complaint with TATASKY by SMS on 02.04.2015 and was given No. WO:NS[protected]. I received different SMS from them giving expected time of visit of their installer, but no one turned up.
It is more than 48 hours but still the problem persists, have sent message to their site and have chatted with their agent but to no result. Now when I try to log in to the TATASKY web site, get the following message:
"Sorry! Your request could not be processed. Please try again later.Please call the helpline for further assistance."

Can you help me??
My TATASKY subscription no is [protected].

SC Sharma

dear sir my tata sky id no is [protected] there are 4 days to not working my tata sky pls che it my contact no [protected], [protected]

my sub id:[protected] - no signal receiving for the past 2 day. Kindly do the needful.

contact no: [protected]

Our subscriber ID is [protected] Mamata Rathod. I am not receiving signal on one of my additional connection. I did send SMS but does any one bother? So far no response. I am based at Chennai at T.Nagar area. This is second time in 40 days I am without services for days. You helpline number is lousy. I waited for 15 minutes patiently for your person to talk to me but all the time it was sweetly saying please wait. What is this? Dont we have any work? You are a giant in software but when it comes to service your clients I wonder why not response time is limited to few minutes? why complaints are not being addressed. When I switch on my TV your emssage it says " it may raining...etc etc.." its so hot here. Please understand sensibility of customers and next time it happens let me warn you you are not only player and I will be constrained to change my service provider

No signal past 3 days your person not come he his only call i Will comecome but he is not come he is number [protected]

I am N Parthasarthy ID [protected].I have not been able to watch TV for the last 3days.Iamgetting message of no signal.This is very surprising that you are unable to set right the problem for 3days.We are also not being informed the exact nature of the problem.You have.sent message that somebody w ill contact us but no respons .You have also telephonically info rme d that your enginee r will contact us in 4hours yesterday .Y our 4hours ha s still not come. . This is ve r y. Unprofessional sessional.If t his cont inue s w e will sure ly think of switching over which please not e.

Sir
I had tatasky connection since 1 year now I don't have connection

SIR MYTATA SKY ACCOUNT [protected] BALAJI GOPALAN [protected] I HAVE BEEN TRYING TO LODGE A COMPLAINT THAT THERE IS NO SIGNAL RECEIVED FOR MANY CHANNELS. I ALSO WANT TO CHANGE MY PACKAGE AS UNNECESSARY I AM PAYING RS. 478/MONTH. CALL CENTRE IS ALWAYS BUSY. LAST MOTH ALSO WE LOST 4-5 DAYS OF NO SIGNAL AGAIN LAST 4 DAYS NO SIGNAL. EVERY RS. 14-15 DEDCUTED FROM ACCOUNT WITHOUT SEEING THE CHANNELS. WHAT IS THE USE. I HAD ALSO SENT SMS 56633 FOR NS BUT NO RESPONSE. YOU ONLY ADVERTISE THAT THE COMPLAINT WILL BE RESOLVED FREE OF CHARGE IMMEDIATELY. THERE IS NO ACTION. YOUR CALL CENTRE NUMBER IS ALWAYS BUSY OR GETS DISCONNECTED. IF THE PROBLEM NOT RESOLVED WITHIN APRIL 06, 2015 RECHARGE OF RS. 478/- APRIL 10, 2015 I WILL SKIP AND WOULD GO FOR ANOTHER OPERATOR, I AM DISSATISFIED WIT YOUR SERVICE.

I have been facing issue of no signal and it's been 3 days now I have receiving sms thank you for your patience we will resolve your problem asap what a crap tata sky service is. Now they will see my patience when I change my connection to airtel once I utilise my deposit amount. My suggestion to everyone never buy tata sky.

Since past 3 days no signal and no body is bothered to resolve the query more over complaint request is closed very annoying it is when their chatting services shows 100 waiting and after a long waiting its goes offline... Such a harassment. Such a Bad service..

No signal detected since 15-20days
We have paid rs 355 also then also no signal coming
Customers care are not attending your call properly
And not taking action against it
Plz send someone for this above said problem

Urging sensitivity on customer care from Tata Sky a Tata Group Company which truly has failed to live up to standards created by Tata's over last 150 years.

Please maintain the transparency with loyal customers so that they do not loose faith in Tata Sky.

Sir, I am Ravi shankar, my tata sky consumer ID-[protected].I fill last 2days your service is not available in vashi, navi mumbai.I trying to call in your costumer care no. But not connect.

Your faithfully
Ravi Shankar
Contact-[protected]

Worat service by tata sky

This second time i am facing NO Signal in less than month. 100% of my preferred channels are not available. No advance information from the tatasky and not able to contact any of the tatasky offical.
No response and no valid information is being shared with customer. I think tatasky is not doing any charity business with customers and they are getting money in advance and they are not providing any service for the amount we have paid.

I have been using Tata Sky since more than 1 year now... My ID No. [protected]

Since 31st March 2015, I am getting "No Signal" whole day.
I have complained several times ( nearly 20 times per day on phone) but the problem
is the same. Every time they say your complaint will be attended to but in vain.

Kindly do the needful.

My tatasky is not working from last 2 weeks. I have complained on toll free numbers as well as by sending sms. All the custom care executive assured the solution of problem in next couple of hours OR 24 HRS OR 48 HRS... but after 2 weeks, i am not able to watch TV channels and worst things is that some of customer care executive put my call on hold for hrs and there was no answer... They do not have any email address that we can complain by email. THIS IS THE ONE OF THE MOST PATHETIC CUSTOM CARE EXPERIENCE I HAD WITH ANY SERVICE PROVIDER

No signal for all channels since a week.
Tata sky id- [protected]
Registered mobile no. -[protected]
Name- Sanjay manikrao patole

Many channels are phased out, and missing all my favorite program's.Gave them a few missed calls as per their suggestion, still no response from India's creditable business house. My Subscriber ID : [protected]

there are 7 days to not working my tata sky not responce in tata sky coustmer care very vearst cable in tata sky my Registred mobile nomber is [protected], another no[protected]

there are 7 days to not working my tata sky not responce in tata sky coustmer care very vearst cable in tata sky my Registred mobile nomber is [protected], another no[protected]
my id no [protected]
name maruthiraj da

There is no signal since 1 April since I recharged for next month subscription. I have sent the message as NS to 56633 still there is no response from costumer care. No Land line is not working.

There is no signal since 1 April since I recharged for next month subscription. I have sent the message as NS to 56633 still there is no response from costumer care. No Land of costumer care is not working. And no executive reached yet to execute the problem

Hello!

For many days (03 Apr ) I have been complaining about disruption in Tata sky
services but so far nothing has been done. Please get it rectified immediately as we are unable to see any channel. Only we are getting few drag up channels and no HD channels.

Please understand I have paid in advance for one year and cannot accept so many days disruptions. I will expect no charges for these days are debited from my account.


Please confirm

Hello!

For many days (03 Apr ) I have been complaining about disruption in Tata sky
services but so far nothing has been done. Please get it rectified immediately as we are unable to see any channel. Only we are getting few drag up channels and no HD channels.

Please understand I have paid in advance for one year and cannot accept so many days disruptions. I will expect no charges for these days are debited from my account.


My tatasky account no is [protected]


Col Dhirendra Singh

Indore

its showing no signal

it is good but all not work properly

I recharged my account with Rs2000/- on Thursday and after that I am facing No signal issue since Friday i.e 03-APR-15. As I was not in town I raised the complaint on Sunday i.e 05-APR-15. The complaint ID is NS[protected].
Today I received a sms stating that the WO has been cancelled. So I gave a missed call to [protected] as the issue was still present.
Why is the WO cancelled without even intimating me. Till now I did not receive any call from you guys.
Also now when I call the cust. care I get to know that because of the missed call a new WO has been registered. WO is NS[protected].
Was under a false impression that your service was better than others. Its almost a week since the service was down, I need the issue to be solved today on priority.

This is the worst experience I had with any service provider, My tata sky connection is now working for more than last 10 days, I have complained more than 100 times for the same problem... receive the same message - your request us handed over to technician. I have neither received any call nor their customer care number is working. They are charging me daily for the service that they are not providing

Subscriber ID : [protected]

ID NO-[protected]


COMPLAIN WORK ORDER NO[protected] DTD.03.04.2015

NO SERVICE ENGINEER ATTEND TO SERVICE TILL DATE.

Complaint lodged on 2nd April 2015. Till date no response from any body. Tried to contact your representitive over costumer care no. on 6th of April. Only computerised message. Very poor service.

Complaint lodged on 2nd April 2015. Till date no response from any body. Tried to contact your representitive over costumer care no. on 6th of April. Only computerised message. Very poor service.
ID no. - [protected]

Complaient no. - NS[protected]

Did you have to pay for the technician fees and the repair costs?