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Tata Sky Complaints & Reviews

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Updated: Jan 18, 2025
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Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍
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J
jawahar.paudwal
from Mumbai, Maharashtra
Nov 20, 2010
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left the job incomplete

Address: Gautam Buddha Nagar, Uttar Pradesh

left the job incomplete and their customer care is also so loose , lazyness because they dont want to solve the problem except create the problem we are so much harrassed by them we are contacting customer care last four days and they accept that yor querry will be solved wuithin 24hrs.but till now their 24 hours is not finished now...
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E
engso16
from Pune, Maharashtra
Nov 18, 2010
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extra Installation charges levied

Address: Mumbai City, Maharashtra

Sir,

I have applied for new TATA sky connection through my mobile :[protected].

My subscriber Id is:[protected]. At the first time when I talked to customer care they have told me that I need to pay 999/- which is one time change for Hardware+Instalation and no hidden charge will be applied to me.

As per our conversation I have paid 999/- through my credit card,however at the time of installation...
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nitesh30patel
from Lachhmangarh Sikar, Rajasthan
Nov 18, 2010
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long delay in installation of set top box

Address: Sonbhadra, Uttar Pradesh

I purchased a LG LCD TV on 17-oct 2010 with which TATA Sky connection is provided as an Diwali offer.
On 9th Nov 2010 I logged a call for Installation of TATA Sky at desired address for my Tata Sky suscriber ID [protected]. As per given in the Voucher with in 72 hours after the call is logged installation will be done. Since last 9 days despite of everyday communication with TATA Sky Customer care Executives till 18th Nov 2010 installation...
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D
dev_hindoliya
from Jabalpur, Madhya Pradesh
Nov 18, 2010
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Relocation harrassement

Address: Madhya Pradesh

I am a tata sky subscriber. My ID is [protected]. I have relocated my house at Bhopal. For reinstallation of my tata sky dish, I have called to customer care on 1/11/2010. Since no body attended my request, I called again for 8 times. Every time call attender said that I will be done in 24-48 hours. Today is 17th Nov. and am still waiting since last 17 days for reinstallation. Due this harrassment I have decided to remove tata sky connection...
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T
tayang
from Gurgaon, Haryana
Nov 17, 2010
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recharge amount not credited but amount debited from my bank account

Address: Lohit, Arunachal Pradesh

on 16/11/10, i recharged my tatasky id [protected] for two different amounts Rs.150(Trans Id[protected]and Rs. 200 (Trans Id[protected] totalling Rs.350 through SBI freedom.Though the said amount has been deducted from my saving SBI account and transferred to[protected] but recharge amount has not been credited to my tatasky account and the set is still in in-active mode. as such concerned company may please take necessary action...
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A
anamika8
from Didwana, Rajasthan
Nov 17, 2010
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Service not working since 10 days

Address: Uttar Pradesh

Sir,
I have been complaining since 8th nov about my dth service not working.
But the service provider is just delaying the problem
I was given first date of visit 11th nov 2010
then 14th nov 2010 Service Request number is SR[protected]
and then on 15th nov2010
The visit by the engineer has not been made yet.
I wish to disconnect my connection.

Regards
Anamika Mittal...
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V
vikas tayal
from Hyderabad, Telangana
Nov 17, 2010
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massage cheating

Address: Jaipur, Rajasthan

TATA SKY SEND ME MASSEGE .....CONGRATULATIONS.
YOU HAVE WON A FREE SHOWCASE MOVIE.YOU MAY WATCH YOUR FREE MOVIE ANY TIME IN THE NEXT 6 DAYS.PRESS SHOWCASH TO VIEW LISTING AND ORDER.



AFTER RECEIVED THIS MASSAGE I ORDER A MOVIE NAMED ''HELP''. AFTER ORDER 50(RS.) DUDECT FROM MY ACCOUNT BALANCE....
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A
ashish.vyas
from Mumbai, Maharashtra
Nov 17, 2010
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Very bad service: Installation delay

Address: Bhopal, Madhya Pradesh

I have purchased Tata Sky connection on 3rd November. I am still waiting for a call from tata sky for installation and setup box. I was assured that installation will be done within 5 days but nothing has been done till date. I have contacted tata sky customer care executives many times and have raised 2-3 requests, but even SLA of these requests have been breached(72 hrs). Every day i get the assurance that it will be done within 2 days...
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R
ranjeet_y
from Tellicherry, Kerala
Nov 16, 2010
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Complaint against poor Customer Service

Address: Chennai, Tamil Nadu

I am a Customer of Tata Sky since 2006. My customer ID is [protected]. Everything was going good untill last month.
I faced problem of signal receiving on my set-top box. The message displayed that the set-top box is not receiving the signal. I logged the complain with Tata Sky - Customer Service. They assured that the service engineer will visit us within 24 hrs. But after 3 days, I got a call from some guy who I certainly can not...
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T
Taresh Varshney
from Mumbai, Maharashtra
Nov 15, 2010
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Excessive delay in delivery and now in refund after cancellation

Address: Maharashtra

I had booked grand package Tatasky on 25 Oct'10. It was promised to be installed and running within 48 hrs. However after repeated follow ups and several complaints (you can refer the call logs), the hardware i.e. set top box was delivered on 03 Nov'10 (after 10 days).

Now after cancellation and refund request raised on 08 Nov'10, yet the money is not refunded in my account.

Sub Id:[protected]br...
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T
tathagatorc
from Hyderabad, Telangana
Nov 15, 2010
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Tata Sky (Hyderabad) steals from customers

Address: Hyderabad, Andhra Pradesh

A recent episode in installing a second Tata Sky connection at my home has been an eye opener, the way this organization deals with their customers. To start with, the HD set-top box got delivered after one week as against the 4 days committed. Then the technicians come and damage the walls (and according to them this kind of damage to customer property happens!!!). But what is more alarming is that when I refused to sign the work order form...
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D
drsandyt
from Ramnagar, Uttar Pradesh
Nov 13, 2010
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Digicomp adaptor damaged

Address: Varanasi, Uttar Pradesh

Adaptor of Digicomp given by Tatasky was damaged , and being in warranty period, we asked for its replacement on 8th novemeber, 2010. After 11 requests, our complaint has not been entertained till today i.e. 13 nov. 2010.

We have called so 11 times since that day, spent more than 300 rs. on making a call and talking to customer care of TATAT SKY.

We want an immediate service and replacement for adapter and want...
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K
kr.santosh.nim
from Kolkata, West Bengal
Nov 11, 2010
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Bundle offer - Installation not happening

Address: Delhi

Got Tata Sky Installation Coupon in a bundle offer with purchase of LCD TV. Coupon says that installation will happen at most in 72 Hrs. As of now almost 10 days have passes but installation hasn't happened. Have called customer care multiple times but every time they come up with some new excuse and ask for 48 more hours. This kind of service is putting question mark on Tata Brand...

Complaint ID = 1#[protected]
br...
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B
Brijindra singh
from Kolkata, West Bengal
Nov 10, 2010
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Non Installation of DTH

Address: Chandigarh, Chandigarh

I am a existing customer of your Tata Sky DTH isnce long under the Customer ID [protected].

On 03/11/2010 I bought another Add-On connection(No 1-[protected]) for My parents through your direct Telephonic Executives by making payment of Rs 999/- through Credit Card.

Till the day I have not recived the connection at my home irrespective of the fact that I have clearly told your telephonic representative that I need...
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G
gaurav9gupta
from Gurgaon, Haryana
Nov 9, 2010
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Bad Services

Address: Ghaziabad, Uttar Pradesh

Hi,

I have purchased Tata Sky Digicomp through HDFC reward points. Since last 2 month I have experiance problem in Tata Sky set-top box, after long follow-up it was replaced 2 times. Last time it was replaced on 5th Nov 2010 and replacement was again a faulty box. I am logging complaints and following for replcemen of the same since last five days.
Yesterday I spoke to Tata Sky helpline and I was told that they do not...
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G
Govinda Rajendra
from Hyderabad, Telangana
Nov 9, 2010
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Poor Response from TATA SKY and Negligence and Awful Experience for getting it installed

Address: Tamil Nadu

Hi

Its an Awful Experience with the TATA SKY People. I took a new connection on November 5th 2010. and I made a payment of RS. 2844 ( One Year subscription + 999 ) on that day it self, they told me like by Monday u can expect a TATA SKY installed in your home. I gave a call so many times and they were always telling like our Senior executive will talk to you. few of the persons i spoke they were laughing and giving answers,...
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D
deepanj_sharma
from Mumbai, Maharashtra
Nov 9, 2010
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delay in installation/misguidance

Address: Mumbai Suburban, Maharashtra

i have purchased LG LCD from Kohinoor, they gave me tatasky Coupon free. For the installation i have to sms them. I smsed them on 3rd Nov. 2010. i got their reply that my request has been registered and they will call me in 4 hours. they didnt call me. after 5 hours i called them on[protected]. they told me that my request has been forwarded again. now i will get a call..., but i didnt get it again. i tried calling them again n again. On...
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K
kaivinsan
from Mumbai, Maharashtra
Nov 8, 2010
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Inadvertent Delay In Installation

Address: Maharashtra

It’s been 192 hours since I purchased the Tata Sky Digicomps. Installation still awaited. I would never want to get associated with any TATA PRODUCT in my lifetime!!!!!!
Kindly note the series of events which have occured till date. I am yet to get a satisfactory response to my request for installation which Tata sky guarantees in 48hrs.
1) 31st Oct 2010. I purchase 2 Tata sky digicomps (one HD and another regular) for Rs...
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A
artidhere
from Mumbai, Maharashtra
Nov 4, 2010
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Relocation

Address: Pune, Maharashtra

I have placed a request for relocation on Oct 28, 2010 and till date the relocation is not done. When we call customer care, they dont have the concreate details when would be the relocation done. The service is just pathetic. The engineer also dont have the manner how to talk and they demand us the time as to when they would be coming as if they are doing favor on us, even tough we are having for the relocation. I can give names of the engineers/customer...
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navin k parmar
from Mumbai, Maharashtra
Nov 4, 2010
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NO RESPONSE ON CALL

Address: Durg, Chhattisgarh

LOCAL ASSOCIATE REFUSED TO ATTEND TILL LODGING OF COMPLAINT AT CALL CENTRE., . NO RESPONSE FROM CALL CENTRE HELPLINE NO [protected] ON DT 04-11-10 FROM 1600 HRS TO 1800 HR.MY SUB ID IS [protected] AND SUB PAID UP TO JUNE 2011.VERY SAD ON EVE OF DIWALI.DIGICOMP IS NOT RECEIVING SIGNAL SINCE 1400 HRS. NAVIN PARMAR MRN [protected]...
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