Tata Sky Complaints & Reviews

To Tata Sky (Custmer Care)


Sub:-Complaint regarding no telecast of all channels

R/Sir,

We have already informed four five times. Still no action is being taken.

Please look in to the matter immediately.

Thanks

JS Chahal

Purewal Campus Jubbar

[protected]

Id [protected]


Regards
J.S.Chahal

Tata Sky — Installation incomplete....

I had purchased Tata Sky in the month of Dec-08. The installation of disk is still pending at Flat No. A-74, Krishnakunj Appartment, Yamuna nagar, Near Millat Nagar, Lokhandwala, Andheri (West). The technician came to my house and connected the cable with another customer's disk in my appartment saying that he will be coming tomorrow and install my disk. So far nobody has attended the job. Now, the current disk, has also not receiving signals. I am unable to avail the facility even after paying the annual subscription and the installation charges. My mobile no. is [protected].
Mukesh Mihir

my registered mobile no.has lost
so youare requested kindly register new mobile
no.[protected]
thanks
mohd hanif ansari
id [protected]

My ID-[protected] has been left out incomplete and i have lodged many complaints with helpline but nobody is coming forward to solve my problem.Tata Sky staff behaviour is very rude and they have no commitment on their wordings.In future i will never take Tata SKY connection.

same with me. i also purchased jg lcd. on diwali i got tatasky dth with it free. but till now installa tion didn't take place.my subscriber id is [protected]. please please help me.

I am a TATA SKY customer at Bangalore and my customer ID is [protected]. I have relocated my house very recently (last SUNDAY - 2Mar08). I called up customer care and infromed well in advance about my relocation (much before 30hours) and got appointment. I shifted my house and i was waiting..waiting and waiting..till now nobody came to my place. I made around 30calls to tatasky customer care but they kept on telling "it will be done by today" and at the end of day they used to tell "the engg re-scheduled"..and story repeats everyt-day. There is a BIG gap in comm between customer & engg department due to which customers are having bad time. it is the worst service I ever had in my life time. Thanks to TATASKY for showing hieghts of irresponsibility and not communicating well to customers. I have learnt a lot from your pathetic service. I missed grand cricket FINALand also missing today's match :(. It is a mental tourcher for the customer and BIG harassement.

TATA Sky DOES have VERY lousy customer care. i JUST don't understand how they recruit personel who do not understand english. I got a time-slot for getting an installation done for 10:30. When i called at 11:30 and spoke to one Jitesh Kulkarni, who spoke very slowly, and ended it by cliaming that the security guards had prevented the installation chaps from entering. I went down, and asked the security people, and they denied anyone had come, at all. Anyways, the gentleman assured me that he would call me, which he DID NOT, and so i called again, at 2. I spoke to some woman called Yogita, who refused to divulge her FULL NAME, and stated that the installaton people could turn up, ANY TIME, during the day. She seemed quite lost, and when i asked her for her full name, or the name of the Customer Care Manager, she started acting funny. She refused to give either of the names.
I CANNOT believe, that the TATAs are out to run organisations, of world standards, when their customer care management, is NOT in place.
Also, if there IS an option for language, and one choses English, is it TOO much to ask, that the customer care executive speak SOME english.

sir im sindhi pakistani sir mere liy dost india se tatasky laya tha us ne mujh se paise bhe liy the ab us ne mera tatasky receiver band karwaya he so pls pls pls main pamant karne ko tayar hoon pls pls sir mera receiver kholwain . i waiting for ur reply thinkx.

I've a similar experience myself.

When I intimated customer care @ TataSky a week before the date of my movement (I moved to a different city), I was told to call a day prior to the date of shifting; there's no feature of call logging for this, & I had to call them again.

The real customer experience started then. After logging my call, I got a call from their engineer from the city I was relocating to; this engineer asked me the way to my new address where I would be reaching after 3 days. Besides, as Channabasavara's experience goes, I never got any engineer at my place on the day of relocation despite many calls made to them.

Above all this, I was billed differently than charges I was told. On calling customer care, I was told that these charges were revised (they got the revised rates the day I called them, however I was charged with the revised rates 5 days prior.)

Though I'm not sure about the service levels of DishTV & Reliance (who's launching BIGTV soon), this wonderful experience made me decide that I was going to discontinue their services about which I intimated them on the grivance through a call & through email. They never bothered to a seperating customer to resolve the issues.

The apathy has made me ponder on how long we have to bear the seller's inaptitutde on customer handling. All o[censored]s have got many such experiences in banking & telecom already; & none of such things have made the service providers improve on their service levels.

I feel they don't have any customer support at all. I tried to reach[protected]for South and East) to complain about the Tata Sky service being stopped to Sub ID. [protected], which I recharged recently.

The most irritating part is I have tried to reach them 20-30 times and each time they play this funny recorded promotional ads, and this goes on for ever and no Technical support staff picks up the call.

I have even faxed the complaint, and even tried to reach local technician but he gives some other number and asks to complain there, which is also not working.

Their Customer support system is the worst I have seen in my life.

I'm thinking of going to Customer court if they don't fix the issue immediately.

I have been using tatasky for the las 1.5 yrs...

If you ask my customer satisfaction level with tatasky...i would like to go for a couple of digits down to -ve.

Their charges won't compensate either to the channels they provide and the customer care too.

I would appreciate, instead of throwing away their, Set Top Box, do I have any option to switch to a different provider with the same equipments?

Can't even hope they would be fine in one fine day...

Hopeless Guys! Better to shutdown the operations and stop fooling customers

Jayan

DEAR SIR,

MY ID NO [protected]
AFTER EXPIRY OF VAILIDITY, I HAVE RECHARGE RS.600/- ON DATE 06.05.2008 BUT TILL TO DATE TATA SKY ON IN SERVICE,
SO PLEASE KIDNLY ARRAGE TO RESTART MY TATA SKY SERVICE.
THANKS AGAINS
NICHAL CHAND SAPRA
[protected]

Even I've a similar experience with Tatasky Customer care !!!

Two weeks back, I have tried to call them nearly times and each time play some pre-recorded promotional ads, and this go times for ever and no Technical support staff picks up the call.

Tata Sky — New Connection - Very bad experience.

I have purchase the Tata Sky on 29th July'2008, Till this date i haven't received Set top box, I have spent some about Rs.3000/- for follow up calls, Tata Sky No: 66006633 always busy, they will put on hold for hours and hours. Tata Sky dont have their office in AP to contact personally. what to do i am not understanding. Please anyone can help me in this matter.

kabira betha dall per
lund liyo latkaye
jis ko jita chiye
kaat kaat le jaye
b, couse i love india

I have purchased a tatasky connection form a vendor(subscriber id [protected]) and it is registered in his name. despite my repeated requests to chnage the subscriber name to mine the same has not materialised. In fact the connection was bought for the office use without the TS people not informing me about the availability of diff channels the brochure also doesnt clearly mention the no of channels available.

I thought the supersaver pack would meet the requirements but to mt surprise it doesnt even support the sports channels the Ts people are asking me pay up an additional Rs 40 for sports channels despite me asking them to take away some entertainment channels like star plus one etc.

I m thinking for asking for a refund from the Ts people or take them to Consumer court for misleading people.

Four Days back, I purchased tata sky set box, but ur engineers r playing games with me, still now they didn't recd my call. my WO No. is - 1-[protected].

kindly arrange to telecast ALL MARATHI channels viz ZEE 24 TASS, ZEE TALKIES, SAAM, IBN LOKMAT, in addition to current marathi channel . However ALL SOUTHERN channels are being telecasted, but we are deprived from MARATHI channels in MAHARASHTRA creating dissatisfaction among WE MARATHI PEOPLE.

Dear Sir,
My Tatasky Sub ID is [protected], my tatasky connection was disconnected in last week thereafter i recharged Rs200. but after 24 hours till it is not connected? can u look into the matter?
regards//
vijay

i want to my package I called your team leader but they don't care my problem, so please suggest me what I have to do change my pack

I have been using tata sky for a long time and the few encounter that i have had with their customer care team has actually left me quite impressed.. what impressed me was the their quick respones and the how well versed were they with their product since tht is very unlikely.. i have had my bad experience with other DTH and tata sky customer support clearly stands out among other DTH guys ...

I am using Tata Sky and have beeen a happy customer since.. although i recently shifted and had my doubt bout their efficiency .. but to my pleasnt surprise it was done without any hassles plus they have cut down theri relocation charges now..

I agree with the first guy

as my adaptor got brust and i called to gave a complain abt it and the lady is such a she is asking about certain conditions and when i was not agreeing with her she hasnt taken my complain and it seems i am not able to call the coustmer care such they are

hi,

I am the customer of tata sky since one year. recently I shifted my house from tallagadda, hyderabad to another place. My customer ID no. is [protected]. I called the customer care from my registered mobile number to relocate the dish and connection. I spoke to Ms. Indira who answered my call from customer care last saturday night about 8.00pm. i.e., on 30th May, 2009. she was took about half-an-hour time but result is nothing. she always said "one second" one second" but I could not get the right information to reinstall my tata sky connection. I did't understand why those persons were hired by the tata sky. before that, one of the person from tata sky always chanting "like...like...like... " really it is inconvenience to say like like... to the customer. any how any one can do help to reinstall the connection while watch this comment.

My id is [protected], i has paid for a secondry connection through creditcard & i was promised that the next day i would definately get my setup box & when nobody turned up by afternoon i called the customer service only to be told it would be done within 48 hours, i had no option but to wait, after the completion of the said period when no one responded i called them back again & i was promised by senior personal that he is personally assuring me that it would be delivered directly the engineers by next day noon but again nobody turned up, again i had to call back and one lady so politely told me that she will most certainy look into this matter & will most certainly call me back with in 2 hours, i am still waiting for the call from tatasky...this clearly shows their lack of comittment towards their customer.

I would like to minimise the scheme whcih I am enjoying at Rs.320/- including southern package, as I want to see only the sothern package I have been trying to contact the customer care service of tata sky which seems one of the worst customer care system in the world because i feel now i am living in ethiopia.I am loosing my time wastage of listening recorded voice from the customer care service of tata sky which is befooling every one india, I am going to switch the connection.

We are shortly relocating from One city to Hyderabad. What is the process to shift my TATASKY conncection with the same sub id.Please tell me

Most pathetic DTH Services - Definitely TATA SKY...i made the payments for a new connection in Jaipur...i was told it will be installed in 4 hours time...after making 20 odd calls, 2 technicians (Surprisingly, TATA sky people call them "Engineers"...What a Shame on the word "Engineer") visited after 2 days and when they were told for a conceled installation, first they said it will cost Rs 500 extra...later on, they said they dont know how to do it since they have never done it...My frustation reached to heights when they cross-checked with their supervisor and they informed me that no one in their offie knows about the installation...!!! TATA SKY IS A BLACK SPOT FOR ALL THE DTH PROVIDERS IN INDIA...!

I had purchased Tata Sky for Ponda on 3rd June 09 from Shree Durga Enterprise Ponda. ID 1-[protected] but till date it has not been installed.

Within 15 days of subscribing to TATASKY, I decided to say TATA to their service due to their armwisting attitude and sadistic approach of deactivating the connection every second day asking for payment of petty amounts like Rs. 9 and 04 paise, Rs. 18 and eight paise etc. Whenever I start the TV to see breaking news, I get (heart) breaking news that your account is de-activated. On calling up, their customer service centre, after a long wait, I used to get serious advise to go to a near by dealer and pay Rs. 9 and 4 paise for re-activation. Being fed up of this, I switched over to a better service provider at a cheaper rate and now I am happy with their service. On asking for refund of the initial payment of Rs.1999/-, I get a (sub) standard reply that we do not have a refund policy.

After this experience, I call upon TATASKY to modify their advertisement :

TATASKY ke sath life Jhinga-lala;
After getting the payment, every thing Dheela-dhala

Now I am planning to approach Consumer Redressel Forum to get refund of my initial payment of Rs.1999/-.

K.O.Samuel
[protected]

This is a new complaint and not any comment

I was planning to buy a Tata Sky connection with three Set Top boxes at my home.

Yesterday morning some office person called me to confirm the visit by Tata Sky person whom I repeatedly told that I wanted to have the Demonstration first and ten would confirm the purcahse.

Then in the morning some mechanic arrived with a helper who told me that demonstration was only possible after having confirmed the purchase of at least on e set top box. Naturally the purchase could not go ahead as I wanted a demonstration first. He then told me that for Demonstration I would have to visit the office and departed without telling me where the office was nor also anyone from the office bother to call me afterwards to enquire what the problem was.

The below detailed questions naturally come to mind

Why the Tata Sky office persons are so callous in their attitude towards new customers? Why they could not have told me before hand that demonstrations are only given at the office?
Is it because they are getting salaries regularly and being on full stomach could not care any less for potential customers?
Where is the Tata Sky office in Pune ?
Why only some mechanic type person is sent at the time of first visit to a new customer and he is not accompanied by a trained sales person who can answer in a proper way the questions put by the customer?

Please send me the reply on my E mail address. Especially answer my query as regards the location of the office and give me the name of the contact person there.

Ajit Pandit

My tata sky suscriber ID is [protected]. My tata sky remote is malfuctioning from few days.Local tatasky dealer is not responding. please help me.

I have purchased a Tata Sky connection in Ajmer on 09/07/09 for my farmhouse and was told it would be installed the same evening/day. It is approximately 48 hours and the same has not been complied with. Engineers are permanently unavailable and do not pick up their cell phones when contacted. My new ID No. is [protected]. And I am already a Tata Sky subcriber with three connections in my town house. And I thought TATA SKY was one of the best dth providers in India well !! I'm sadly mistaken it seems. I have even lodged a complaint 1:[protected] but the 'engineer' has not yet shown up for the installation

i demand for PEACE TV on tata sky and had not recieved any feedback, so pls reply now.i need it very much.otherwice i wil have to find some other service

I m a tatasky custumer in mumbai.my sub I.D is [protected].last month i had a complain .the technician visited at our place and change the set up box and wire from dish to set up box.he told me there is a warrenty 4 three month.2 day before i had a problem and i called tatasky .he charge me 350 rs.why?my mobile number is [protected].

I am a TATA SKY customer at MUMBAI and my customer ID is [protected]. I have relocated my Office very recently .I called up customer care on[protected] and informed them on 17 August 09 about my relocation and got appointment on 20 August 09. I shifted my Office and i was waiting..waiting and waiting..till now nobody came to my place. I made around 20calls to tatasky customer care but they kept on telling "it will be done by today" and at the end of day they used to tell "the engg re-scheduled"..and story repeats every-day. There is a BIG gap in comm between customer & engg department due to which customers are having bad time. it is the worst service I ever had in my life time. Thanks to TATASKY for showing hieghts of irresponsibility and not communicating well to customers. I have learnt a lot from your pathetic service.

As i was outside of my home town i couldn't recharge last week so i recharge my account yester @ night but its not started yet in fact my digicom is on. So tell me what's the matter that even though it's more than 15 passed away but i'm not getting services even at the same time you'll charge me for both the day. Today any how i want my Tatasky turned on. As per your norms you'll deduct 3 days gress period from my current recharge not more than that if i'm not getting services from you end.

My Sub ID is [protected].
Name: Komal Bhatt

i agree...

My sub Id is [protected]. my tata sky has been giving problems for last 2/3 months-it goes off for some time and restarts again due to poor reception signals. However, for last three days there has been a complete blck out.

hi.
How to complaint against TataSky to Doordarshan? they are not giving DD Saptaginri and many more Freechannels Broadcasting from Hyderabad/Chennai.

Satya

Dear Sir,
My Tatasky Sub ID is [protected], my tatasky connection was daid plz help me urgent.name-K.P.Singh Belghat Gkp

i am shocked to service level of tata sky .nobody attended inspite of so many calls to helpline.no connection was made even after a week .service level is really bad .there should be some systems or recording for attending complains.
S.Bhatia
[protected]

We are one of your customer having 2 Tata sky connection. We are in process of shifting from vasant kunj to GK, we have been continously trying to seek help from customer service but till date no one has been able to help us with it. Their dialogue is ' Shifting of Tata sky can be done throuhg electican we would ne be able to provoide any assistance on the same'. Till date I had lot of confiedence on Tata Products but with this kind of experience m in two mind, should i actually continue with it..

Hope to get positive and prompt revert from your end.

Daman
[protected]

service most unsatisfactory. service enginerrs do not attend complaint for many days. contact no of service engineers given through SMS is bogus as no response is recd form these numbers. my ID IS [protected]. I HAVE A HIGHLY NEGATIVE OPENION OF TATA SKY

I am a TATA SKY customer at Tiruppur and my customer ID is [protected]. I have relocated my house very recently . I called up customer care and infromed well in advance about my relocation I shifted my house and i was waiting..waiting and waiting..till now nobody came to my place. I made around 30calls to tatasky customer care but they kept on telling "it will be done by today" and at the end of day they used to tell "the engg re-scheduled"..and story repeats everyt-day. There is a BIG gap in comm between customer & engg department due to which customers are having bad time.

my close tata sky i want detail

I HAVE A MULTIPLE COMPLAINT ABOUT YOUR (21st CENTURY TV SERVICE)..!!!
Firstly..I watch English channels, mainly movies...most if not all have been edited so much you cannot follow the story line...you bleep out what you think are offensive words, but you leave the worst in..then you run MINDLESS commercial breaks that repeat over and over again (sometimes up to six times ) in one commercial break...when the movie comes to the end you dont just roll the credits you have a useless commercial break first (for ten minutes) ..then you roll the credits...also during the Movie, or program you have stupid pop ups telling you of other programs...which in turn makes it impossible to read the subtitles..and enjoy the film.
Please tell me what sort of audience you are trying to attract...because it appears to me you are targeting people with a lower intelegence than monkeys.
I reccomend you get rid of your program scheduler..and give the job to any Five year old child..I think then we may be able to watch interesting television...and not the mindless garbage you are now transmitting...
TATA. is a very good company I believe, but you are losing the plot, and business to other companies...Please Credit the Indian people with the inteligence they deserve, and get your act together...
As for myself, and my immediate neighbours...we will be (watching you) on how you improve your service..The ball is in your court...Copies of this letter will be forwarded to local and national newspapers..if you fail to respond...A Daniels.

Dear Sir,
This is to inform you in writing that i made recharge of Rs500/- my TATA sky connection sub id-[protected] on 08/11/2009 at 1208Hrs, the connection was working okie for two days but suddenly on11/11/2009 at 1400Hrs it stops working.
I kept waiting that it might start working after sometime, whennothing turned up i called up at cutomer care at 2252Hrs on11/11/2009 to ask whats the problem at their end & to make it resolve even though the office in mumbai & i called from bharuch on STD just for connection that cost to customer.
After doing a number of times things on channel, the cutomer care engineer (Mr Mohsin) said u need help of engineer & 350/- charge has to bear by customer due to rectify the problem. I don't understand when i have paid the recharge money the services lies to TATA sky, & it should be resolved within time by them as they have taken money for the same.
Till now 1530Hrs on 12/11/2009 my TATA sky not working. Please stop harassing your customers, if signal quality strength is not coming is it customer fault. no one can come & touch my dish or any other related things related connection, which was installed by TATA sky engineer then why should i pay for the same to rectify as i have paid once for the same, kindly make it rectify & increased my one day recharge otherwise i have file a case in consumer court for the same.

This is for your necessary action at earliest.

Thanks & Regards,

Himanshu Mehta

I've misplaced my customer id., kindly email me the same at the earliest. thank you.Details given below:-
1. Name: Mr W.L.NONGPIUR.
2. Adress: "Honey Dew", Lumbalang, Malki,
Shillong- 793 001, Meghalaya.
3. Phone No.:[protected]

The Customer Care is one of Worst i ever seen, They weer promised like it will installed within 24 hrs and even sunday is working, based on that i booked for new installation, but they contacted me only after 4 days and the response for the queries we made is worst. having waited for days, they wee called and asking for more time..

this is inform u that there is network problem in my TATA sky Box .so please send any technician
at my home and cotact me as soon as earliast

My id No Is :- [protected]
Mb NO.[protected]

i want to know PIN no. to unlock parental control in tata sky which is installed yesterday

My ID is [protected]. I had my connection installed in Aug 2009. The installation was dpne late in evening and the technician who came decided to locate the dish in the balcony, though I requested him to locate it on the terrace (I stay on the 7th floor of a nine storey building. There were frequent loss of signal and signal strength/quality used to fluctuate between 70-100%. Frequently there was complete loss of picture at slightest hint of a storm or rainfall.
On 2.12.09 the picture disappeared completely and was brought to notice of Tatasky dealer M/s Experience Zone when I went to recharge my account.Despite mumerous complaints there was no response and finally on 8.12.09 I went personally to the dealer at 2000 hrs. the dealer was leaving along with a technician to install anew connection but assured me that action would be taken the same day. The tecnician came at 2130 hrs and decided to shift dish to roof top as I had suggested in the begining. Shifting was completed within 30 minutes. Yhe signal quality has since been between 50-70% and being explained as heavy load on connections.
Next day a SMS was received at 3.34PM that my request had been registered vide WO No-[protected]. It was immediately followed by another SMS received at 3.38 PM that the workorder has been scheduled at 3.50 PM. Without anyone visiting me during this time a 3rd SMS was received at 3.53 informing that it was a pleasure to serve me and asking for my feedback. After receipt of this SMS I had immediately replied that no complaint had been lodged and no engineer had visited me.
UI had been subsequently debited 300 INR for relocation which I had been forced to pay under threat of deactivation.
Shifting of dish due to poor technical assessment of the technician can in no way be construed as relocation and customer cannot be made liable to pay for same. Moreover no workorder was produced or got signed in token of relocation.
The amount of 350 INR along with charges on account of absence of service from 2.12.09 to 8.12.2009 may be immediately debited to my account to avoid litigation in Consumer Court

I am Suresh Kumar and tatasky customer id : [protected].
I booked a Complaint on Sunday abt my Digicomp nt power on & then within an hr, SE1-[protected] came & change my digicomp.
Aftr an hr latr the picture got strucked and again i called to SE1. He said dont book a cmplnt, i wil cme and fix ur prblem. I awaited him for 2 days, but he didnt cme to my hme.
Again I booked a cmpnt on Tuesday evening and cust serv team said, SE wil attend within 24hrs.
SE2-[protected] came around 1.30pm on wednesday & he said problem with card not digicomp & evening he changed the card.
Again same problem(after 1 hr the picture got strucked) occured & i booked a cmplnt on wednesday night. the customr team said, SE will come on Thursday morning at 10am.
Then took half day leave & waited for him but none came. Again i cald customer care at 10.30 am & he said, within an hr he wil come. I received a call frm SE3-[protected] at 11am & he said he will come within 0.5hr but he didn't come upto 1.15 pm.I got irritated & left for office.
Then i received a call from SE3 at 1.25 pm & said he has come.
My 0.5day leave got wasted and my digicomp prblm didn't resolved. So i dont want to continue your service. Pls disconnect the service ASAP.

Dear Sir/Madam
My Tata sky Sub ID is [protected], I want Peace TV (Islamic channel) and it is not provided by DTH, I would request them to provide Peace TV on their channel list.
Thanks & Regards.
Shaikh Mozamuddin.
Mob-[protected].

Dear Sir/Madam
My Tata sky Sub ID is [protected], I want Peace TV(Islamic channel) and it is not provided by DTH, I would request them to provide Peace TV on their channel list.
Thanks & Regards.
Shaikh Mozamuddin.
Mob-[protected]

I've a similar experience myself. I stay at kandiwali charkope sector 8. I purchased there STB on 30th Dec before 1pm. (I was told by the sales guys that if i purchased it before afternoon, it will be installed the same day) But mine was not installed the same day, i was first given the installation time as 11:30 Hrs, then 14:25 hrs then 17:00 hrs and finally the engineers came at 18:20 hrs. whereas had speciafically told not after 18:00 hrs as there is mosqito problem in my area.
Now after the engineer came he just asked where can he fix the dish antena. And after fixing the Antena on the exterior wall of my living room, he drilled a hole at the base of the same wall to get the cable inside. After getting the cabel inside he fixed the wire at the bottom of my interior walls with nail ties taking it up to my tv set. After finishing this work he requested a 10min break to get a charger as his cell battery is low, i agreed forgeting that these guys are never to be trusted. The engineer came back after full 1 hour at 20:40hrs. In between these time i called him twice, his cell phone did ring but he disconnected my call and later on switched it off.
Now after comming back all of a suddend he says he cannot give a connection for the installed antenna as there is a common antenna at the Bldg. terrace. And it seems TataSky has a policy saying where there is MDU (Multi dweling unit) installed, there they do not provide a seprate antenna.
The engineer and the customer care all they could do was just say sorry that it was not inspected first, before reuining my interior walls looks by fixing the cables. Also it is very funny to know that they do not have any database wherein which blgd is MDU. (as told by Customer care)
Note the installation (which is actually only finding my connection from the society's spliter connection) was completed at 23:15 hrs.
I want to know who will pay for the damages i will face to cover the drill and nail tie patches and not to mention the mental trauma i am goin thru looking at my interior daily.

My ID No is [protected].
Sir, my due date for payment is 19 Jan 2010. i won't find SBI internet banking in your options for online payment. can you please intimate whether payment through SBI internet banking is available in your options or otherwise as i am only customer of SBI and serving in defence at Kashmir which is very difficult to find me recharge vouchers nearer to our camp. kindly provide SBI internet baking at the earliest please for online payment else i will surrender your connection.

i am having tata sky connection from almost a year, till last two months i am having problem (no signal or a week signal) with tata sky, i had complaint abt this with alocal distributor in sitapur(uttar pradesh), but no one was there to listen abt mine problem, pls ensure me that my problem was being solved by you

refresh my tata sky sub id [protected]

AC-DC ADAPTOR WENT OUT ORDER WHICH COST RS 700/ TWICE. SO SUB-STANDARD ADAPTOR. AND MONTHLY CHARGES /PACKAGE NOT REAVEALED. CUSTOMER CARE SERVICES VERY VERY POOR.

TATA SKY.. has devised a new way of business... harrasing customers with no signals and then charging them with rs350... i was better off with my local cable provider... atleast he provided me with continued service... i never had to miss any of my programms... but because of TATA SKY... i am facing so many problems... TATA SKY promises to provide us with good quality picture but they cant even provide with a good quality SIGNAL... which is the first step in their business... i am so irritated with their service that i hav decided to get rid of TATA SKY as soon as possible... n definitely not go in for TATA sky in my another home... from past 10 days i have made more than 4 complaints... and every second day they come and rectify it... but do i have to keep calling them... n keep missing my programms.. what is the use of having such a hi-fi service provider when i am not even given the required services...???? and moreover we just cannot forget that TATA SKY helpline number is NOT TOLL FREE... if any head of TATA SKY is reading this please look into the problem... i am from kolkata and the same complaint i have made on the phone... so please cheack with that...

RECENTLY IT IS OBSERVED THAT HALF OF THE SCREEN GETS COVERED BY SOME INFORMATION TAG WHENEVER YOU USE SOME CONTROL BUTTONS E.G. VOLUME.

My Id is [protected] and my name is Harikumar.I recharged today day afternoon and till night 10 Pm it is not recharged.My call to customer care attended one mr.Arafat but answer is not satisfactory.Again I called 6 times to the customer care number nobody answered. My telephone money also wasted.Tatasky customer care is very poor.I send SMS for that also no reply.

Tata Sky — I am irritated with irresponsible tata sky staff communication

I got irritate by communicating tata sky staff from last 3 days n still my work is not done..... i requested to send a person to check my tata sky set up box which has got off.... but no one is talking with redsponsiblity, I have almost spoken with every person in their office & I have just got reply like "we will solve your prblem by today" n everyday its slidding..... & if they cant do anything then why do they make false committments????

TAKE AN IMMID. ACTION PLS FOR GOD SAKE,

WHY CANT PROBLEM GET SLOVED SOONER IN INDIA???? WHAT DOES PEOPLES EXPECT US TO DO??? WHY CANT ANYBODY TAKE IMMD. ACTION ON SMALL SMALL THINGS???? WAKE UP FOR GOD SAKE!!!!!!

I, Biswajit Mondal holding a tata sky. My tata sky ID No [protected] is not working properly. The alert signal of my set of box shining in red as a abnormal posn. Channel are channging automatically since last four days. I do not know what is the problem in my set of box. Please reply me to my E.mail ID "[protected]@yahoo.com. Because I have already missed matches and other essential channel. kindly look into the matter immediately.



Thanking you,

Yours faithfully, Biswajit

I Had purchased Tata Sky from Greenways Marketing Indirangar They are not doing their service well. If we tell any complaints to them they are not responsing. Worst service they are doing.

Dear sir,
Before some days i'have forget to take topup of my tata sky so company dis countinue my services but yesterday i have diposited amount for 6 month recharge sceme service to tata sky exprience zone raja park jaipur but still my services not start so we all are very angry becoz customer care executive not attanding call about that so pls try to take any action aggaint tata sky company or can we submit the complaint to Jaipur cort if tata sky company will gave me help asap so i agreed but if not take extremely action so i'll be choose legal action...
My Tata Sky Account no.-[protected]

Regards
Santosh Kumar Sharma
+[protected]

My id no. [protected], I have given a complaient on 12.08.2010 by the complaint no. 1 - [protected], and after that i have made lot of calls to customer care, every time getting reply with in 48 hours / 02 hours our representative will call you but so far i could not receive any call. I got fedup and i want to go legally.

Please advise me through my mail ID [protected]@rediffmail.com OR My Mobile No. [protected]

Tata sky call centers are the worst call centres ever. the people hardly respond and whenever they do, they take you for a ride. A recent thing that happned to us was we wanted a new tata sky connection so we called the customer care and they took all our details and then diverted us to some other person. That person stated himself as praful chuahan and told us to take a new connection only through are credit card saying that will get us a better scheme and that we would get the delivery within 48 hours. So we proceeded with the transaction and waited for 48 hours. And after 48 hours when we still dint get the delivery we called the customer care again to enquire about this and these people told us that there is no such scheme. So we were furious and when we enquired further they just apologised and told us to wait for another 7 days. So we were really fed up and called the compalints department and the so called "professional" took us for a ride by saying that 48 hours meant 4 days bcause they only worked for 8 hours, Now please tell me who was this person trying to fool??? and is this what professionalism means?? and what is wrong with the ever reputed Tata group?? Mr Ratan Tata are you listening???

Tata Sky customer service and responce is very bad. They are fooling while they transfer the call.
My subscriber id is [protected]. Atif-Team leader, Davinder, Pankaj Jadwani-Senior...Like this everybody i spoked...i have wasted 200 rs still no body able to respond me...I am very dissatisfied with the service...so my kind request dont purchase tata sky better go with some other company.

DEAR SIRMAM I REQUASTLY SAY THAT I CHANGE MY TATA SKY RESI.MOB. NO. THIS NO. IS [protected].
MY TATA SKY SUB. NO. IS [protected].RESI.NAME IS SONU KUMAR.

MY CHANGE NO. IS [protected]. IF YOU SENT ANY MASSEGE, PLEASE USE MY NEW NO.[protected] IN FATURE.

THANK YOU.

MR SONU KR.
SUB. ID [protected]

I registered my relocation of my set box on 15.10.10. Today 12 days gone there is no response from tatasky customer care. I called more than ten times, talked to Mr. Deepak, Manoj, Darthy etc.
I recharged my account for 12 month in advance till jan'11.
I lost imp. programmes and I am loosing value of maoney on daily basis.
Details:
Nripendra K Sinha
RMN- [protected]
Pls do the needful and compainset my lossed value.

my name is BHUSHAN DHAWALU BHOYE my ID no is [protected] tata skay device not signal recive good i want this problem sol

My Tatasky ID is [protected]. I have given relocation request on 14/11/2010 to 24x7 cust. care. at that time they told me that they will connect me up to 16/11/2010. but till today (19/11/2010) no action from their side. mean time I called several times to 24x7 cust. care. but they also not giving satisfactory answer

Tata sky -sub id [protected] Iworst DTH compay u can deal with, i want 2 gift my tata sky which i have been waiting 2 be installed from LAST one month to RATAN TATA.

THANKING TATA SKY FOR MAKING MY LIFE JINGALALA(LOL)

I am TATA SKY coustmer at Ghaziabad and my coustmer ID is [protected]. It is very much regretted to note the services provided by a reputed company like TATA SKY . More then 15 days have passed but no coustmer engineer has reported for re-installation of TATA SKY dish and we are totally cut of from the entertainment even after opting for the so called best DTH service provider.

May i expect some thing positive soon or should I think of some other DTH service provider.

Pankaj

My subscriber ID is [protected]. I am appalled at the pathetic lack of sensitivity by way of resoonse of Tata Sky towards my relocation request, since I had shifted residence. I have tried all options, more than 25 to 30 calls, including a call to Mr Suresh of Tata Sky Blore office Area Engineer in charge of my new locality and so far, I have no sight or sound of any Tata Technician coming over to my place to re-wire my DTH connection.

Is this the kind of service that TATAs are known for... then god save the country and the DTH. Even after logging in a complaint on their website and getting htimeline of 24th Feb 11 12 pm for resolution, there dois complete silence. The so called HELP LINE seems to be a HELPLESS line.

Can someone advise me what to do ir M? Sure enough, I am going to write to their Mumbai office, but what kind of Service center are these people running. Call them for a new connection and they come running...same day service... is more than assured. But for relocation and repair, nothing. Why should I pay for the number of days I have not had any viewing.

Can this complaint be shared with other readers of this website and also with TATA sky ?

hi
I am a tata sky user and my ID No. is [protected]. I recently moved from Dwarka, New Delhi to Greater Noida. Before shifting I contacted my area serice provider that how should I go about it. I was told that when I am ready to shift I should call their help line numbers. Thats where my problem started. I have been contacting several times a day from 24 Feb and was told that they have a request for relocation and they would send their engineer in the after noon. Today it is 2 Mar, nobody has come so far.

Knowing about Tata s name and services, you would never have second thoughts for their quality and commitments. I am really surprised that I have calling at least 20 times a day and every time I was the engineer would definately be there in two hours. Nothing has happened so far. I received an sms and the WO No. 1-[protected], telephone No. [protected] that the visits has been scheduled for 28 Feb at 1600 hours. Inspite of my numberious remainders, nothing has happened so. Every time I called I was that the engineer would be there in two hours. Now when I call, I have just to hear the we are busy with another customer, please try later.

I wish if some senior or responsible official reads my and may do the needful. I am a cricket fan and missing all the fun. I have been staying in the hope that the engineer may come any time.


While I am writing this complaint I am told some one should be coming in an hours time to fix our problem. One more interesting thing that our entire apartments are for tata sky fittings. What a pity

Kamlesh Sharma

Ii FULLY AGREE TO ALL THE COMPLAINS WRITTEN ABOVE.
TATA SKY IS A DISGRACE TO THE NAME OF TATA.
MY SUBSCRIPTION NUMBER IS [protected], MY ENTERTAINMENT AND MOVIE CHANNELS ARE NOT WORKING SINCE THE LAST 1 1/2 MONTHS .
I HAVE COMPLAINT SEVERAL TIMES BUT NO TECHNICIAN IS SENT EVEN TO REVIEW THE COMPLAINT, LEAVE ASIDE ATTENDING TO IT OR REPAIRING IT.
I AM DISGUSTED WITH YOU ALL AND YOUR FALSE PROMISES, IF WITHIN 24 HOUR AFTER YOU RECEIVE THIS MAIL NOTHING IS DONE ABOUT IT EVEN THOUGH I WILL LOOSE MY SUBSCIPTION MONEY I WILL CHANGE TO DIGICABLE IMMEDIATELY.
YOUR CUSTOMER CARE SERVICE IS LOUSY RUDE ARROGANT AND CARELESS, THEY HAVE NO VALUE OF THE CUSTOMERS RESPECT THEY SHOULD BE TAUGHT MANNERS AND GIVEN LESSONS ON ETTIQUETTE.
ALL WHO READ THIS SHOULD STOP USING TATA SKY AS THEY ADVERTISE BULL AND A PACK OF FALSE PROMISES
A WORD OF ADVICE TO MR. AMIR KHAN DONT PROMOTE SUCH ROTTEN SERVICE GIVERS YOU ARE SPOILING YOUR NAME AND REPUTATION

I am a TATA SKY customer at Ghaziabad in NCR and my customer ID is [protected]. I purchased new connection on dated on 02April 2011 and same day it was installed with used 35 mtr. Cable but by mistake it is recorded in your record 52 mtr. & for this my account is debited for 500/Rs. When I come to know to this debit I called on customer care on dated 16th April & registered a complaint which no is [protected]. I am following up continuously for last four days but there is no solution till now. I made around 12calls to tatasky customer care but they kept on telling "it will be done by today" Today I talked to Mr. Prasoon who is I think customer care supervisor in NCR But he also gave same reply not a solution. There is a BIG gap in comm between customer & Senior staff due to which customers are having bad time. It is the worst service I ever had in my life time. Thanks to TATASKY for showing hieghts of irresponsibility and not communicating well to customers. I have learnt a lot from your pathetic service. It is a mental tourcher for the customer and BIG harassement.


Customer
Krishan Tyagi
2nd A 20 Nehru Nagar Ghazibad
Mob. [protected]

My subscriber ID is [protected] and subscribe since 2008 in Hyderabad. Recently shifted house and had a horrible experiance with re installation . even after 10 days nothing is done.

I do believe I am cheated by duping me to take megapack so that we will left with out service.

Friends I request you not to get into the trap of getting mega packs and if you believe me go to other service providers like airtel, Reliance, Dish TV etc but not TATA sky.

TATA does'nt care for the service as it used to do earlier.

Thanks
Manoj Kumar

I missed your complaint before putting mine. I am going through the same experience and same torture I am going through.
Wish I could do someone to teach them a lesson.

Very Poor Service from TATA Sky. Very bad exp. Dear friends don't go with TATA sky.

Tata Sky — not receiving Signal last one week for ID No:1090120930

I am v.nayanaswamy do here by inform, not receiving Signal last one week for my TATASKY ID No:[protected], contact immediately Mobile No;[protected] or [protected]

Tata Sky — Not getting Channels

My Tata Sky Id is [protected]. For the last three weeks, we are not able to see the Bengali and English channels. If I call up the customer service numbers, the response comes only in Telegu which I do not understand.

Tata Sky — change my registered mobile number

My subscriber id [protected] My registered mobile number [protected] have been lost You are request to change my registered mobile number and update mobile number [protected] Regards Deepak [protected] [protected]

Tata Sky — Tata Sky HD Not Working Since one week

wht's the problem with Tata Sky Channels. Its not working since more than one week. Whay you people alwyas have signal problem. I am fed up this time.

Not received your technicians visit

My tata sky hd + set top box was fail from 12 may2015 I repeatedly launch complaints to your customers care but there was no response from your side...!!!worst customers care I ever seen.

error shows in set top box

Dear sir, my customer id [protected] My set top box not working its shows erroer I have also compaint on customer care but still no one can come and slove the problem Kindly do the needful From Ramniklal seta

Set top box not receiving signal.

My sub id is [protected]. My set top box is not receiving signal since 12/03/15 noon. Kindly attend to the problem immediately since customer care is not responding.

OCCURING SIGNAL PROBLEM FREQUENTLY

WE ARE FACING SIGNAL PROBLEM FREQUENTLY . AND ALSO AN ENGINEER VISIT OUR HOME BUT AGAIN NEXT DAY SAME PROBLEM HAPPENED . SO PLEASE TAKE SUITABLE ACTION AS SOON AS YOU CAN.

tata sky not working

we have installed tata sky in the month of may. for the 1st month it was working good but it is not working from last 2 months every time when we switch on it it tells no signal. . please solve the problem

Extra channel given without activation.

you have activated Active Smart Game without my request. So please remove this. & back the amount in my Account.

hello!!! i recharged my tata sky account of subscriber id [protected] by Rs.350 on date 26/5/2011 by sbi netbanking service and has not received my recharge.

Nijanandi Nisarg
Gujarat

TATA SKY DTH — Tata Sky are CHEATERS

Pathetic customer service. All their associates have been trained to lie,

I cancelled my subscription 3 months back and am still waiting for my refund.
This in spite of their claim that refunds are done in max 10 days.

Horrible!..

Dear Sir,
I have also faced a similar kind of problem, in my case i too made a complaint regarding reception of signal but there was no response from TATA SKY over the phone finnaly after 7 days the engineer came to my place but by then i had myself rectified the problem i told him so but since he had come he insisted to have a look i let him do so he hardly attended the non existent problem for 2min & demanded a fee of Rs350 which i denied he left my place when he was sure that i would not pay but now i have noticed that TATA SKY has deducted the amount from my account which is a breach of contract.Therefore i advice i and all not to buy TATA SKY, since they are big CHEATS.

Dear Sir,

I am a customer of TATA SKY. My ID No is [protected] & Registered Mobile no. is [protected].

I lodged a complain on dated 20/06/2011 regarding Digicomp not workig, my comlain no is [protected] dated 20/06/2011 at 11.00 AM.

There is no action so far.Please do the needful at the earliest.

Thanks.
BDSingh.
Deoghar, Jharkhand.

iam booked TATA SKY on[protected]. I want installation today i.e.[protected]. Please install immediately.

Tata Sky — MISUSE OF ACCOUNTS MONEY

I am having 3 connection of Tata Sky under subscription id [protected].
Recently i had taken up a new connection
I noticed that while the installation of the same, your executives had charged me Rs. 200 for extra wire, even after charging Rs. 500 as installation charges whereas the distance of the new connection is less than the existing ones.
Then why should i be charged extra? I was not even informed of the extra money to be charges. They just debited my account.

This is a matter of great concern to me as a customer

I request you to kindly reverse the charges of the same and oblige as soon as possible.

Thanking you,
Vaibhav Aggarwal
+[protected]

Tata Sky — not received installation for last five days

I OWN TATA SKY DISH SERVICE A/C NO.[protected] FOR LAST TWO YEAR AND I DONT HAVE ANY PROBLEM FROM IT.BUT LAST WEEK I BOUGHT TWO MORE DIGICOMS AND I HAVE BEEN CALLING TATASKY HELPDESK SINCE LAST FIVE DAYS .THEY ARE NOT SENDING ANY ENGINEERS TO INSTALL IT BUT INSTEAD WHENEVER I CALL THEY PUT ME ON HOLD FOR LONG TIME.OR TELL ME TO CALL UP AGAIN TO ASK WHEN THEY WOULD BE COMING.SO EITHER THEY SHOULD REFUND MY MONEY IF THEY CANNOT PROVIDE WITH THE SERVICES OR SHOULD INSTALL IT WITHIN A DAY.

Tata Sky — NON-INSTALLATION EVEN AFTER ELAPSING 16 DAYS OF PAYMENT

I have made the payment for purchase of TATA SKY on 28.10.2008 to a local dealer. But I am regretted to say that it is yet to be installed inspite of repeated reminders over phone as well as in person. Every time the dealer says that it will be installed on the next day... I am really fed up with this matter and now it is too late. May I know the exact reason for such a delay ? My I.D.No. is [protected].

Tata Sky — Non receipt of Hardware after 8 days and now

28th Nov.2008
To, TataSky,
Customer Help Desk,
Dear Sir/Madam,

Booking No. 1-[protected] on 24th Nov. 2008
Complaint no. 1-[protected]

I have booked TataSky on mobile on 24th Nov.2008 at Evening 8.00 pm and was talking to Mr. Surendra Javalkar.

I Booked for Super Pack 260 / months, 13 months free subscription (Rs. 3, 999 at one time), 4 months free edu. Gold pack and life style gold pack.

He described me everything and on his suggestions I booked TataSky for Rs.3999/00 on 6 months EMI without processing fee and without any charges, he say only Rs. 3999/- to pay in 6 equal installment.

My first problem is till this moment (2nd Dec.2008 now) I have not received my Hardware (digicom + Dish etc), in spite of repeated phone calls from Mumbai to Pune (STD Calls). (payment for Rs. 3999 already shown on icici credit card and its due on 10th Dec. 2008)

My 2nd Problem is, as suggested by Mr. Surendra Javalkar I insist for 6 months EMI but as informed by my ICICI Cr. Card department on my call to them this transaction has been done under regular basis and not on EMI. And next month I have to pay Rs.3, 999/- to ICICI Cr. Card. So where is EMI for me and facility of paying 6 months in equal EMI?

I phoned to following persons every day from 25th :
1st Surendra : Ref. No. 1-[protected] on 24th Nov.
2nd Ms. Sindhu Ref. No. 1-[protected] on 26th Nov.
3rd Mr. Milind Deshmukh on 26th Nov.
4th Mr. Rahul at 5.45 pm on on 26th nov. (sr. spl desk)
5th today I contact since morning to Ms. Sindhu / Rahul but they were busy on another call.
6h adding everyday Mr. Hrishikesh Sathe, again Sindhu and Praful, MIlind Deshmukh, Gayatri, every day promisses.

on my phone call on 11.25 am 01.12.2008 Mr. Rahul suppose to give me call for final status Last night (01.12.2008), but there is not call till this time i.e. 2nd Dec. 2008 morning 20.30

From speaking to above lady/gentlemen I realized that they are helpless to tell me when should I get my hardware. they are just pupet.

My question; is this the TataSky Reputation?

Sir, please confirm how will I get EMI facility and when should I get my hardware? As I trusted TataSky and discontinue my local cable from 24th Nov. only. And today I am in dark.

As instructed by Mr. Sathe Hrishikesh, i have sent email along with ICIC cr. Card Statement to settle the account on EMI basis.

My second email to Tata Sky, reproduced below

Further to my earlier email, please be informed that till today i have not received Hardware.

As regards EMI facility, as suggest by your Mr. Hrishikesh Sathe i am attaching herewith my this month Credit Card Satement which shows full payment of Rs. 3, 999/- instead of Rs. 665/- for 6 months EMI.

please confirm reciept and contact ICICI credit card department and do the needful.

awaiting your answer for both the problem.

Unquote
Sir

tata sky + — making fool of consumers

i purchase tata sky+ from its customer care center .at the time of inquiry they told me that ,it is proving HD transmission and all Hindi English channels u will be getting in 275 pm package.since, this was in budget i went for it made payment of 5999 immediately through credit card.but after installation they r telling me they don't have H D TRANSMISSION AT ALL.and for Hindi channel like color plus and ndtv imagine and for sports channel you have to go for add on package which is going to be nearly 500 pm.i was surprised asked them to return money and take their box back.instead giving a what they promised they r telling me that sorry they don't have and my feedback will taken care of.what about my problem.for they r offering me a showcase free.is there anything that can be done against this. i received an sms to recharge my account where as i was suppose to get one month free subscription because i did payment through credit card.

Tata Sky plus has one of the Best quality in video and one of the only provider in Dth with PVR service
The package they provided you was indeed a good package which any new subscriber would go for the Super Saver pack> the channels that you require colours, ndtv imagine and sports come around 40 to 60/- rs. p.m and not 500 you need to login to the website:http://www.tataskyplus.com/ and gather more details about Tata Sky+. I too have upgraded recently and have a great experience with Tata Sky+ and you probably must have exceeded the credit card offer period.

in nepeansea rd arihant infotech is having the agency of tatsa sky. we have paid mr vinod of arihant rs 5000 over 3 weeks ago but they have not yet installed the box. in fact they do not even take our calls now. this is absolutely ridiculous and such people should not be given such agencies as they are absolute cheats. pls revert back immediately

I am having 2 connection of Tata Sky under subscription id[protected].
Recently i had taken up a new connection
I noticed that while the installation of the same, your executives had charged me Rs. 200 for extra wire, even after charging Rs. 500 as installation charges whereas the distance of the new connection is less than the existing ones.
Then why should i be charged extra? I was not even informed of the extra money to be charges. They just debited my account.

This is a matter of great concern to me as a customer


with regards


Rasheda

[protected]

sir,

i would like to inform you that one of your authorized dealer paramount service at jorhat hub.i have taken two connection from there.my customer id is[protected]. amit kalita who is working there giving me miss information regarding connection.


with regards

Rasheda

[protected]

TATA SKY DTH — Tata Sky, Making fool to US

Hello,

I am tatasky subscriber. Tata sky ID is [protected].

Unfortunately we are using your Tata sky, because last 25 days we unable to get your tatasky signal, We have already sent you the sms worth rs 3/- from my registered mobile.

If there are no any signal from your side, this is not our mistake. For signal detection, one man is coming from your end, but they are charged 350/- which is very ridiculous.

We already try to call to your call center, but they are not attending our call. We are calling from our mobile, after 15 minutes, we unable to talk with your company executive.

There are no any call center in mumbai also. Once we had talk with your company executive, but lake of voice breaking call has been disconnected. But they are not able to call again for the resolve the problem.

We are facing so many problem with 'your' tata sky. We are not trust on you.

Kindly requested that, please solve the problem asap otherwise we have to take a hard action from our end.

If you & your company is genuine for us, call me asap on below mentioned cell number....

Reply Awaited...

Jimish S Shah
+91 [protected]
[protected]@gmail.com

Tata Sky — Executive becomes fool to the customers

Product Booked on 26th, september, 2010. and got delivery of setup box on 27th and i am making complaint fpr installation but the executive is making fool to the customer that from last 3 day the executive is giving time taht he will come at 2'o clock, 4'o clock and from last 3 days they are making fool to customers .

First they are giving me 24hours time while i am booking order and after delivery they are making fool that the tat is 72 hours Mr VIVEK the executive of that company has booked my order

Pleas solve my complaints as soon as possible an take legal action for company otherwise they will cheat to customers. My subscriber id is [protected]. And my Name is Jignesh M Lakhani.

Thanking you,
Your's sincerly

JIGNESH LAKHANI.

Tata Sky — Tru Packages for old customers

Hi,

I am one of the old customers of Tata Sky and I have Tata Sky+.

I already have Annual Subscription for Super Saver Package and Annual Subscription to Life Style Gold Package.

You have just launched TruPackages and I wanted to avail this.

But when I spoke to your customer care executive, he said, "To avail this facility you will have to forfeit your Annual Subscription for Super Saver package".

I have the validity till May,2011 and if I wish to avail TruPackages then I will loose atleast 1.5K.

This is not at all fair to the old customers.

When TataSky launches any new service they must pass on the benefits to old customers first.

In the cooperate world, everyone cares about their loyal customers, seems, TataSky is an exception.

TataSky must look into it.

Regards,
Swapnil

Tata Sky — Non active tata sky since 20/10/2010

Tata sky connection not working since 20/10/2010. We lodged various complaints at [protected] despite their assurances no one has turned up to get the connection working till date.

Very much true. On 5th November on the Eve of Diwali i bought TATA SKY, they Told Like as next two days are Holidays we will install it on Monday, i Said Okay, None of them Contacted me and I was keep on calling them they were telling same old stories again and again, that our concerned Department will give a call and will do the setup in your home. they have done on Monday and Tuesday at last i got fedup with the Service that they are providing and i asked them to cancel my Account. with in Seconds they will take the money from us and for providing the service they will bother us like any thing. and for refunding the money they are taking 10-12 working days ( it sounds little bit funny ... Even some sites like IRCTC etc., they are taking 2 days whether it is working day or some other day, they are transfering the money to our Account ). I spoke with few people when we tell our problem they were laughing and giving Answers, they don't know what is manners also. My Suggestion is not to go for TATA SKY.

TataSky — non functioning DTH

I WISH TO BRING TO YOUR NOTICE THE HARRASSMENT BEING HANDED OUT BY TATASKY TO THE CUSTOMERS & I AM ONE SUCH CUSTOMER SUFFERING AT THEIR HANDS.
MY REGISTERED MOBILE NO WITH TATSKY IS [protected]. MY DTH CONNECTION IS NOT WORKING SINCE LAST 3 MONTHS. I HAVE LODGED REPEATED COMPLAINTS WITH THEIR CUSTOMER CARE. EACH TIME I AM GIVEN THE COMPLAINT NO, THE COMPLAINT IS RECTIFIED TEMPORARILY & THE CONNECTION AGAIN GOES BLANK IN A FEW DAYS TIME.


THIS TIME FOR LAST ALMOST 10 DAYS I HAVE LODGING REPEATED COMPLAINTS BUT EACH TIME A NO IS GIVEN & THE COMPLAINT CLOSED WITHOUT BEING EVEN ATTENDED. I HAVE BEEN REQUESTING THEIR SENIOR OFFICERS AS WELL BUT TO NO AVAIL. PLEASE HELP ME URGENTLY.

Hi,

I have all my sympathy with you and don't worry you are not the only one to face this issue. I am facing the same problem from last one month.

3 complaints, 3 boxes were replaced, they charged me for the new box and gave me a repaired one.

and the repaired one's are not working either.

best is to throw the box out of the window and look for some other genuine service provider.

Tata Sky HD + — No installation

I bought tata sky connection on 8th june and i was told that my connection will happen in 48 hrs which never happened i complaint several times... then on 10th june the engineer called me and told me that i am scheduled to come today then he called and said i cant come i have 4 connections to complete ...i told him i waited for 5 days and you give me in writing you cant come i will get my refund he misbeheaved with me on the phone and said what you want to do go do it i am not coming today his name was MR Yadav ...i took so many off from my office but they were not interested in coming then next day he came and he entered and said it is not possible to fix dish in your house ...we had our own compass we checked from our kitchen we were getting South East direction but he did not check with his apparatus neither tried installing we told him you install even if it does nt come we dont care about the money we shall pay you but he said mam go and refund as if he was not interested in selling tata sky...after that i have innumerable number of times called but nothing happened...

My account registered on my mobile no: [protected] on Firdaus Sayed name

I really need some help to solve my issue

Thanks

Firdaus Sayed

Tata/Tata Sky DTH — Non reversal of Amount

Dear Jury,

I am a subscriber of Tata Sky(Cust Id : [protected]) since 2008 and has been actively using their services since then. Recently I got transferred from Ahmedabad to Kolkata. Thus I have requested Tata Sky authority for relocation which they have obliged and unistall the DTH from my Ahmedabad's multi storey residence. But the engineer who came to uninstall, said our connection is MDU and no dish would be given to us and so he just returned few meters of cable & Set Top Box.

Now when I have raised an request to reinstall, company asked me to pay Rs 500 extra for Dish, for which I have already paid during first installation at Ahmedabad, on my objection, they agreed too that it would be debited from your account but after installation(reinstallation happened on 21st June2011) if you call us we will credit this Rs. 500 back to your account. I have been trying to call them incessantly but no one has replied me back since 28th of June'2011.

I am feeling cheated by Tata Sky as they wanted me to pay Rs 1900 for Reinstalltion and after that they have simply eloped as i have paid for annual subscription. All my talks are recorded in their call centre.

Seek your intervention for fast redressal.

Thanks

Sanjeeb Das'
Hand phone no : [protected]
e-Mail id : [protected]@gmail.com

IF TATA SKY CANNOT HANDLE WORK EFFECTIVELY THEY SHOULD BE BANNED IMMEDIATELY.

THEY SUCK

TATA SKY FINALLY ARRIVED LAST SUNDAY TO MY RESIDENCE AND SORTED OUT THE ISSUE.


THANK YOU GUYS!!! IT REALLY WORKS

tata sky id --[protected], name -vijay, , mobile no.-[protected]

i purchase tata sky set top 5 days ago . but my set top is not working, agent no.-[protected], , agent is not pick my call please sir visit my place n set the my set top box . i am very upset from 5 days because my neighbours laughs on me . please help me n save this problem .

I M A PREMIUM CUSTOMER OF TATA SKY FROM THE PAST 5 YEARS, , , ON FIRST OF NOVEMBER 2012, MY SET TOP BOX STOPPED WORKING, , , I CALLED TATASKY HELPLINE NUMBER ON 3RD, BUT FOR NO REASON, THE COMPLAINT WAS NOT REGISTERED, , , AGAIN I MADE AN CALL ON 4TH OF NOVEMBER AND THEY REGISTERED MY COMPLAINT, , REFERENCE NUMBER IS - 1-[protected], , , , , AFTER THAT TILL THREE DAYS, THERE WAS NO FEED BACK, , AGAIN ON 7TH, I MADE AN CALL FOR THE SAME THING AND FROM THAT DAY TILL DATE I M ONLY CALLING TATASKY HELPLINE NUMBER FOR THE SAME COMPLAINTS, , , THE ONLY THING THEY ANSWER ON THE CALL IS THAT '" SIR, WE ARE EXTREMELY SORRY, YOU ARE AN PREMIUM CUSTOMER OF TATA SKY AND YOUR PROBLEM WILL BE SOLVED ON PRIORITY BASIS ", , , WHEN TILL 7 DAYS, THEY KEEP WAITING THE PREMIUM CUSTOMERS, THEN WHAT ABOUT THE NORMAL CUSTOMERS ????
I M FROM CHENNAI AND HOLDING AN LANDLINE OF AIRTEL, , , BECAUSE OF THAT I HAVE TO MAKE STD CALLS TO CALL TATASKY HELPLINE EACH AND EVERY TIME ., , , , ,

THE SENIORS OF TATA SKY COMPANY, , , PLEASE LOOK INTO THE MATTER AT AN EMERGENCY BASIS AND SOLVE IT ASAP, ,

I made a order for a Tata Sky HD Set Top Box on 11th november, 2012 with mobile no. [protected] and I was given ID 1-[protected]. I was told to pay Rs. 2709 for it with two month of free subscription. My order was forwarded to Harbansh Singh Enterprises, Syed Nangloi. In the evening the staff, Sh. Kuldeep with ID: CO10292 came to my house to install the same. After installation they demanded Rs. 3081 without any receipt and that too only for one month of free subscription. We made them talk to the customer care. They asked them to receive only Rs. 2709 for two months of free subscription. But the staff from Harbansh Singh Enterprises refused them to install the set top box on that rate and went away taking their system. When I called the CCEO, Sh. Kundan of Harbansh Singh Enterprises for the problem he again asked me to pay the same money as demanded by their staff. I have complained about the matter to the customer care many times but that too for no result. Still I have not be given the connection.

Please look into the matter and take some necessary steps as early as possible.

yes it does suck...
they provide the most pathetic service as compared to other service providers
i renewed my connection to HD.i Didnt get sevices since past 7 days despite my several calls.
their customer care staff misbehaves.in what bad time i took their services
All their claims about good service are fake.

Tata sky sucks! They should train their representative on basic manners"how to talk with customers" I have been banging my head with tata sky from last 2 days. I bought Tata sky in 2007 but I was unhappy with the services and I stopped using it. In 2013 I thought o[censored]sing it again, and I have been charged 212/- extra amount for some reason. When I escalated the matter further, the escalation team called me and gave me the explanation that We dont have the clarification, but you have to pay the amount and banged phone on my face. I have called Tata sky several times and most of the times, they disconnected the call when they could not answer my query. Can anyone help me? please contact me anuja.[protected]@gmail.com

Tata Sky representative are making fool to the customer as I experienced with them.I am existing customer of Tata Sky since last 3 years and on 7 Apr 2013 I had given them relocation request and they confirmed and given me time but after waiting for whole day no one has came and given call to me that they will install on 8 Apr 13 but again same story repeated I was waiting whole day again. Now today is 11 Apr 13 and till date no one has came for installation. I am very fedup with the services of tata sky.I had complained many times but their executive are telling the same story that we had forward your complined even I had talked to senior persons also but Its my worst experience with Tata Sky. These people are not caring for customers even customers are chasing them again & again. They are deducting daily charges from our account but not giving servies to customer.

Now I am requesting all that please do not buy tata sky.

Tarsem Singh
[protected]

Pathetic service at the time of booking> experienced this twice. Money has been debited from my account n tata sky call center people tell you that they have not recvd any money. Tata sky plays with people's time money n emotions . Pathetic is the word.

I am a customer of Tata Sky from 2011. I found Tata Sky is the most expensive D2H service available in the market. The minimum recharge packet is highest among all the D2H services whereas the number of channels given by Tata Sky is the least. If you are proceeding for leave and want to deactivate the service for your leave period which is only once in a year is chargeable Rs 20/ whereas no other D2H service like Videocon, Airtel, Dish TV, Sun Direct etc charge for this. I will sugest, no one to purchage TATA Sky.

Tata Sky — Not working 2nd set top box

I.D. No. [protected]. After paying annual packages for two set boxes, the 2nd set top box is not working for the last two months. No response from your stupid organisation even after making hundreds of calls, sms, mails.

Tata Sky — dth services inactive

dear sir, our dth services are inactive science 6 days we have made complaint on your help line but no body is responding us our id is [protected] surya kiran ghod road surat. kindly do need ful immedietly.

No signal on id no 1109970754

No signal on id no [protected] from last two days. Contacted to customer care but not received any satisfied answer. My RNM also may be changed as [protected].

tata sky range not available

Range not available and not weather and rain

No signal for last 2 days.

I am Uday Vadhavkar. Consumer no. [protected]. No signal for 2 days. No response from Tata Sky. Cannot charge for 2 days as no signal.

No signal from 4 April 2015

I have been fed up of calling your executive for more than 20 times for a simple no signal problem my complain no is WO NS[protected] of 01/04/2015. I need the solution today or I ll took some other action

no marathi channel show

I am new customer but no Marathi channels seen me I am recharge dhamal mix Pack

SIGNAL IS NOT AVAILABLE

dear sir i am not able to see the tata sky programe, since yesterday. tried the toll free nos. i am not getting any reply and respond by them. please make arrangement to rectify the error immedeiately Regards RR Sharma

marathi channels not seen

tatasky representatives cames and repaired temprarily for antenna, and debited rs170/- per visit, but very next day TV signal s not displayed, or some channels not seen

no activation

please active my tata sky no [protected] which was recharged on 01 feb 15, set up box is recharged but no any channel activated. set up box is on

Set top box is out of order

input current is not showing on set top box of connection ID no. [protected]

Need not want your Vedic Maths offer Pack - Reg.,

My Tata Sky ID is [protected] please do not implement any offers to this ID. My regular subscription due date 26th every month do not change my regular pay date. This is my humbly Request. D.V.Ramana Murthy [protected]

TATA SKY LTD — Belated and Time barred complaint; Only lip promises made.

----- Original Message -----
From: rajneesh madhok
To: TATA SKY
Sent: Friday, April 08, 2011 5:25 PM
Subject: Belated and Time barred complaint; Only lip promises made.


To April 8, 2011
The Chief Executive Officer,
Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhakar Marg, Worli,
Mumbai-400025

SUB: BELATED AND TIME BARRED COMPLAINT
SUBSCRIBER I.D. [protected]

Sir,

I lodged complaint with Tata Sky on its Customer Care No. yesterday i.e. April 07, 2011 and described that the Digicomp purchased by me is giving problem from the first day of purchase. Its lights go off and on usually. And now there is no light in the digicomp. The said complaint had been lodged at Tata Sky’s Chandigarh Office. After registration of the complaint I got message from TD-TataSky as: Dear Customer, Your WO Number: 1-[protected] request has been scheduled at[protected]:59. Thank you. And today at[protected] one Customer Care executive of Tata Sky called from[protected] at 02:50 PM and enquired the matter from me. I told about the Digicomp problem. She told that I shall look in to the matter. But no one responded afterwards. She gave me assurance that the Engineer will be deputed shortly to check the Digicomp. The timeline fixed by the Tata Sky has passed by and there is no sight or sound of Tata Sky Technician.

Poor customer Service A bad name to TATA. Kindly consider the following points:

It is Tata Sky’s DEFICIENCY IN SERVICE.
THE COMPLAINT SHOULD BE ENTERTAINED WITHIN THE TIME LIMIT.
The controlling authority has no control over the Service Engineers.
False promises are being made by the Executives of Tata Sky.
Kindly get the needful done at the earliest to avoid further litigation in the matter.

Regards,

Rajneesh Madhok,

B-xxx/63, Nehru Nagar, St. No. 2,

Railway Road,

Phagwara-144401 (Pb)

Ph:[protected]O), 268210 (R),[protected]M)

Tele-fax:[protected], E-mail: [protected]@bsnl.in ; [protected]@yahoo.com

----- Original Message -----
From: [protected]@tatasky.com
To: [protected]@bsnl.in
Sent: Friday, April 08, 2011 5:26 PM
Subject: Auto Response: Service Request Reference Number: 1-[protected]




Dear Subscriber,



Thank you for your email registering your request.



For your reference, the Service Request number is 1-[protected]. In future, please quote this number pertaining to your request.



This is an auto generated mail. Our representative will get in touch with you shortly.



Warm regards,

Tata Sky Customer Care


_________++++++++++_________
DISCLAIMER:
This communication (including any accompanying documents / attachments) is intended only for the
use of the addressee(s) and contains information that is PRIVILEGED AND CONFIDENTIAL. If you are not
the intended recipient, you are notified that any dissemination and/or copying of this e-mail is strictly prohibited
and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and
capable of interception & delays. Any one communicating with Tata Sky by e-mail accepts the risks involved
and their consequences. While this e-mail has been checked for all known viruses, the addressee should also
scan for viruses and notify the originator. Thank you for your cooperation.
_______++++++++++_______

----- Original Message -----
From: rajneesh madhok
To: TATA SKY
Sent: Friday, April 08, 2011 10:16 PM
Subject: Notice under Consumer Protection Act, 1986


BY SPEED POST
To
The Managing Director,
Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhakar Marg, Worli,
Mumbai-400025

Sub: Notice under Consumer Protection Act, 1986
Sir,
"Act no. 62 of 2002 seeks to amend Section 14 to empower the District Forum if it is satisfied that the allegations contained in the complaint are proved, also to issue orders directing the opposite party, inter alia, to pay punitive damages, cease manufacture of hazardous goods and desist from offering services which are hazardous in nature, pay such sum not less than five per cent, of the value of defective goods sold or services provided where loss or injury has been suffered by a large number of consumers who are not conveniently identifiable"
The service engineer installed second hand a very rough condition Digicomp at the consumer place with exchange of consumer's digicomp. When the consumer objected the engineer said that we provide replacement of old digicomps, your digicomp will be repaired and we shall install it to the other consumer. What a great service TATA SKY is providing to its consumers.
Kindly don't dodge consumers. When the consumer has agreed to pay Rs 350/= as per the demand from Tata Sky. Then why Tata Sky is playing gimmicks by installing second hand and repaired digicomp and charge for new one in lieu of replacement.
As Service Engineer says that Tata Sky don't provide New Digicomp for replacement and so you will have to lodge your request with the consumer care executive. The said digicomp will be supplied from Bangalore/ Mumbai office and it will take more than one month to reach to our destination if it is the quickest response otherwise it may take say more than six months.
What a great company Tata Sky and What a great After Sales Service?
If TATA Sky failed to replace my Digicomp within three days i.e. up to 11th of April and refund the money charged from the consumer due to deficiency in Service. Then the consumer will be constrained to file the complaint before the Consumer Disputes Redressal Forum, Kapurthala for redressal of grievances and will demand compensation for the mental and physical harassment and deficiency in Service.
Thanking you,
Yours faithfully,
Rajneesh Madhok

My Subscriber ID : [protected]

Tatasky has been cheating and is kind of fooling customers. On 13th July I raised a service request that my SET TOP box is not working, the engineer came and replaced the box (This was someone elses reparied box), this box the very next day stopped working, post that again some one came and replaced the box (again someone elses reparied box)... this has been going on since then and now again the same issue.... in 1 month see the no. of complaints and they just provide the so called refurbished box. When called thier customer center they say as per thier policy they cannot provide new one (WHY?)... They should publish this on thier website.

Also I have been speaking to different people today almost 10-12 calls and there has been no response, even when I am asking to cancel all the subscription.

Thier leads Mr Nandan, and Managers Inderpreet from Noida promises that I will get a call in 1-2 hours but the day is over and no call.

This is utter nonsense and these 2 days when I am not able to see TV or the previous request I am still being chargewd for usage on those days.
Below are the ticket nos. logged till date


1-[protected] - 13th July
1-[protected] - 14th July
1-[protected] - 16th July
1-[protected] - 11th Aug
1-[protected] - 13th Aug
1-[protected] - 13th Aug

Tata Sky — poor response

there is no bloody response from any of your tata sky associates. i have launched a complaint 10 days back and still no one has come. if i am calling on no.60006633 they tell me to call some other number and there no one is picking up. this has been happening from past 10 days. now what should i do??

I have purchased LG, LCD on the Diwali Day on 05 Nov 2010. I got a coupon of TAT Sky for free installation. Accordingly I have sent SMS to 56633 as directed on the Activation Coupon. We got a response that their concerned Department will contact with me withinn 4 working hours but till date no response of the contact persons received despite repeated messages sent to TATA Sky. Please advise me how I have to complaint and get the TATA Sky installed immediatley.

With Regards.

Avtar Singh
F-3, Rajamani Heights, Opp- Spurthi Gas Agency
Golnaka Alwal,
Secunderabad(AP)-500010
Mob : [protected]