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Tata Sky Complaints & Reviews

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Updated: Jul 30, 2026
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A
Anindya Mitra
from Noida, Uttar Pradesh
Jul 14, 2010
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Address: Ghaziabad, Uttar Pradesh

I have recently bought a Tata Sky Set-Top Box along with my new apartment in Sector 4 Vaishali, Ghaziabad. I had called uo the Tata Sky customer care no. on 10.07.10 and requested them to install the Set-top box at my residence. A Tata Sky Engg. came and cheked the system but he did not install the system reasoning weak signal and that he does not have the required instruments to complete the installation. He promised us to come back the following day. Since then, it has been 4 days and I have been calling Tata Sky Customer Care No. every day for completion of my installation, but everytime they are only giving some or the other excuses and committing it to be completed within the day.
No body from Tata Sky has reverted back so far.
Aug 13, 2020
Complaint marked as Resolved 

Tata Sky — Not yet installed

Tata sky is most unprofessional company in the dish tv business. They are the most cheater. I have purchased a Tatasky digicom bearing sr. no.[protected]days before. But still date they have not installed the same in my place. Everyday they are promising to come and install, but all in vain. I have made so many calls to them, but getting standard answer engineers already taken slot for installation, but not yet come. I have taken 3days leave for the same, but their peopel have not yet come. Please do not buy Tata sky dish else you cry all your life.
Not yet installed- Ref No. 1-[protected]
Tata sky is most unprofessional company in the dish tv business. Customer Service is on the Top of All. I have recieved Setp top Box on 2nd June08 & committment was to install the same immediately after 24hrs of information to Tata Sky. but the gimic behind the story is on[protected] which is supposed to be 24x7 service with associates, i am not at all getting connected to associates after 5 minutes longers auto answering. Since Monday onwards i had not less that 20 to 30 call holding for Associates to help me out. My children are getting frustrated as based on committment of Tata Sky, i have not gone for local Cable connection. This is highest disgusting situation in the Tatas- Group companys going for ISO & TLPs.

Tata Sky Subscription — Not yet installed

Dear Sir,

I have paid Rs. 1, 499/- thru ICICI Credit card on Sunday the 27th July, 2008, till today installation is not made, and not received any response. Hence, I request you to kindly look into the matter and reply as early as possible.

Our Booking No: 1 - [protected] .
Our contact No:[protected]
[protected] / 20110901
Thanking you,

with regards.

Dorairaj T.N

Tata Sky — after 4 days not installed dish

tata sky first instruments they delivered within 6 hours after requesting. for installation of dish they are continue saying our customer will come today and making daily greate promised but they are not come yet, even they are not attending the phone also, if attending then simply say this is wrong/giving another answers. in my whole life did see like that poor services. i will never suggest to anybody take tata sky new connection.
My id: [protected]
Respected Sir,

I have purchased tata sky online on June 2, 2010 after the transaction was done I got my transaction ID. But, after that I have never received any call from Tata Sky confirming my payment. I called them on June 3, 2010 and accessed my records and told me that it will be installed in a couple of days. I again called on June 4, 2010 they asked my phone number ([protected]) and accessed my records.

As today (7 June 2010) is 6th day after my order, I called them up and now they are saying that there is no record on my name with the given phone number (Automatically all my records have vanished!!!). There is only inquiry request. I tried to convince them that I have placed my order online after 20 min of discussion and waiting time, they have accessed my record somehow and now they are saying that they will again process it and it may take upto 7 days to get my set top box and installation, and given me service request number- ds[protected] to communicate further.

This is a total rip off from them, as I can definitely not wait for 7 days again with keeping my new TV in box. I suggest you to take some appropriate action asap.
Update: I got my tata sky set top box in mail, but still not sure about whats wrong with their call center
It has been unfortunate for you, my personal experience has been very good. The sales team were very co-operative with me and called me before sending the delivery. To solve your issue you should connect to the customer-care and report your grievance of non-installation and also provide details of the previous engineer. I am sure they will definitely assist you in the installation process. Weak signal may be the case if the dish is installed in a low reception area. hopefully your problem should be sorted.

Tata Sky — Installation of TATA sky

I called TATA sky on 19th August to get a connection. on 20th august i recieved 4 phone calls from them to pay the entire amount. I have paid up 4049/-. I followed up with them on 21st (friday) Saturday, sunday and 23rd (monday) to install the service. still no one has come to install the service
- call center executives are most unhelpful and refuse a refund and dont give a time when I can get my connection
- I want all my money back and I want to cancel the connection
-Tejaswari your call center executive had promised me a full refund if the service was not installed in 48 hours
- Sachin Tikone has promised the same.

Today an engineer came to my residence and left the box without installing it … PLEASE CANCEL MY CONNECTION AND GIVE ME THE MONEY BACK


I am aware that Harit Nagpal is your MD, although I do have his contact details I do not want to disturb such a senior person for something so personal.

I want a full refund -- I have been harassed enough.
I BOUGHT A TATA SKY FROM ARA ON 17 NOV 2010 .WHEN I WAS BUYING ,THE SHOPKEEPER COMMITED THAT MY COMPANY ENGINEER WILL VISIT AT YOUR HOME FOR THE INSTALLATION OF TATA SKY BUT AFTER 8 DAYS THEY DIDN'T COME YET. I AM CALLING EVERYDAY TO CUSTOMERCARE . THEY ARE ASSURING ME FOR SOON INSTALLATION . BUT THEY ARE NOT STICK TO THEIR WORDS.
I FEEL I HAVE BEEN SUFFERED FROM FRAUD BY SALES MAN AND CUSTOMER CARE . THANKING YOU.
KAMLESH KUMAR SINGH
[protected]
I HAD CONTACTED AT TATASKY HELPLINE WESTERN REGION NUMBER TO INSTALL THE TATA-SKY DISK TO MY NEW ADDRESS AT
SECTOR-1, BLOCK-I, FLAT NO. 102, SUNCITY, OPP. DULHAN PARTY PLOT, BOPAL,.
BUT THEY ARE PUTTING ME ON HOLD UPTO 12 TO 20 MINUTES AND NEITHER GIVING ME MY REGISTRATION NUMBER NOR GIVING ME THE DEALERS AVAILABE HERE IN BOPAL-AHMEDABAD-GUJARAT..
I REQUEST ONCE AGAIN TO THE MANAGEMENT OF TATA-SKY THAT LOOK INTO THE MATTER AND PLZ SEE THAT MY DISH WILL BE INSTALLED ON THE ABOVE SAID ADDRESS.
THANKING YOU
RAJESHSINH A. PRAJAPATI
[protected]
Sir, as our firm 6 tettra school has purchased a LE 5300 LED TV along with we get the offr of free tata sky dth,to install the same we made a request to your call center at chennai on 30 Mar 2011, they have provided us with the id no [protected] and service request no 1-[protected] and promised the installation will be made with in 72 hrs but as on date no body from your end has made a call to us till today. As this firm is a govt organization will lead to a legal action against you.
Apart from given no u can have optional tele no also. [protected] jitendra and [protected] Sanjay .Email [protected]@yahoo.in
we also having same bad experience about re locating our tata sky set-up-box.
they have not executed our work in seven days and not got the irresponsible reply from tata help line number
we people do not aspect such irresponsible attitude from tata brand.
TATA SKY SUCKS!!!!! we decided to get a Tata sky connection on 22 Oct...so we cald JUST DIAL & asked fr sum options.....immediately we started getting several calls from companies selling TATA sky.....we choose a J.S ELECTRONICS..who sent his rep wt an installation brochure...the guy insisted on cash payment before installation....a practice which seemed strange as you would normally pay after services provided ....he took a cash payment of rs.3050 & agreed to send a technician at sharp 11.oo am fr installation ......after several calls from 11 to 1.45 pm...a technician arrived & on inspection the area ..said that it would not b possible to fix as he had not carried sum equipment.....strange again as he ws supposed to come prepared fr the installation....spoke to sum one by the name of Rakesh Cahturvedi who promised that the technician would b here at 5pm to do the needful...its 5.45pm....& there is no sign of the technician.....A WORD OF CAUTION TO ALL WHO WISH TO FIZ A tata sky CONNECTION.....DO NOT PAY THE FULL AMOUNT TILL THE JOB IS DONE.......THEY ARE BIGGGGGGGGGG CHEATS....
Not to mention a holiday gone wasted waiting for installation suuposed to be done at 11......

Rakesh Chaturvedi......do not make promises you cannot keep.....ref..1-118627

Did we make a wrong move by trying to switch over to tata sky....WHO KNOWS?????????????


Maggie
[protected]
Dear Ms. Margaret,

Greetings of the day!!!

With reference to your above mentioned comments, we would like to help you out to resolve your issues kindly let us know if your complaint is still unattended.

You are requested to kindly contact us at[protected] or write us on [protected]@justdial.com, we will try to resolve your issues on our level best & will do the needful.

Team Just Dial.
My complain in writing was like this.

I am a user of Tata Sky since 2009. I relocated on 24-25 Apr 13 and contacted CSR Delhi for a second set top box. The CSR (Himanshu I think) told me that relocation charges would be waivered for me. Incidentally it was only fitment of antenna. I recharged Rs 100 on that day. Subsequently I recharged Rs 514 again. When I later saw my statement I realised that Rs 300/ has been debited from my account contrary to what was promised. On 11 May vide complaint No 1-[protected] I raised a complaint to erroneous charging for installation. I was told someone would revert to me. Till 16 May no one did. On 16 May I again contacted CSR (Altaf) who told me no such complaint existed. On asking him to lodge a complaint he refused and also declined to give a complaint no. after a lot of persuasion and wait he connected me to a supervisor by the name of Aaron who not only was rude but also un-willing to listen. Aaron refused to do anything about the issue and suggested that I can raise the issue at any level but Tatasky will not credit the amount to my account. He did give me a C No 1-[protected].
I fail to understand as to why a company cann’t decide on it’s policies and the customer service personnel cheat the customer’s by sugar coated poison pills. Rs 300 is a small amount but it is the ethics and policy which is in question here.

Can you please revert to me on this issue at the earliest before I raise the levels.

this is what happened on 18 May 13

Some one called Rekha called he up on 18 May 13. and to my horror she disclosed that both the c nos given by me are not registered. which can only mean that either the call centre in delhi is not a authorised call centre or Tatasky is giving a c no but not registering it in their system. both of which are not only against the law but in my opinion they are anti customer.

she also very apologetically said she could not revert my Rs 300. which is understandable because if the company has decided to do fraud it will in any case, and the customer has no way to find out how it does because the call centre people don't give any written confirmation nor a confirmation by mail or SMS.

i hope some one in TATASKY take some action on

a. returning my Rs 300
b. its employee who have taken my complaint, given me a fraud complaint no.
c. assure that the no. of call centre in delhi given on their web site is correct.

Tata Sky — Poor response

I am trying to contact tata sky last two days but no any response from them I have lost about 45 rs. On phone. No toll free no. I want tata sky toll free no.

Tata Sky — HD access fee charge without prior notice

My name is Vikram Gupta my mobile no: [protected] from Moga Punjab. Tata sky account no: [protected]... I complain to Tata sky that the fee of HD channels charged me without prior notice

Tata Sky — marathi Chanel's signal can't receive set top box.

id [protected] other Chanel can watch but marathi Chanel can't watch. our set top can't receive marathi Chanel signal.

Tata Sky — without consent

Active monthly English for Rs.49 without my consent.You are kindly requested to rectify and credited the amount in my account MY id no.[protected] and mobile no.[protected]

missing channels

last 25days lots of channels of my tata sky- id [protected] missing i am unable to view and disturbed signal

NO Signals except few channel

I am not getting any signal from this evening 5 pm, My account no.[protected]. I am unable to get your helpline despite of my trying for the past six an hour.It is continuously busy.Please restore proper signals. Geetha Mahadevan

due date

tata sky due date is for the period is not the complete full month. Details is given below. 30/01/2015 to 22/02/2015 andPlease close the ACTIVE SMART GAME AND ENGLISH MOVE PACK

some channels are not available

Id no- [protected] i pay for dhamaal pack ( Rs.230) + kids( Rs.55). Kids channel are working but from dhamaal pack some of the channels are not available to us.

DEACTIVATION OF HD CHANNELS

KINDLY DEACTIVATE HD CHANNELS FOR THE FOLLOWING TATASKY ID NAME OF THE SUBSCRIBER:P.SRINIVASAN ITATA SKY ID NO:[protected] MOBILE NO:+91 [protected] DISTRICT:ANANTAPUR STATE:ANDHRA PRADESH COUNTRY:INDIA
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    dinesh_verma
    from Noida, Uttar Pradesh
    Jul 12, 2010
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    Address: Guna, Madhya Pradesh

    Sir,

    I had booked a new DTH connection, of Tata Sky, online on date 02/07/2010. After booking I have not received the hardware until I called to Tata Sky, after that I received the hardware through courier on date 09/07/2010 (8 days after booking). The hardware I received, was already registered to another person in different city. So when I tried I was unable to online register with that hardware (with Digicomp and Digicard No.). I also have called so many times to costumer care (around 2.5 hrs talked) but still problem has not been solved. I have complained about this problem to local Gwalior Dealer (From where I received hardware). He said that there is no problem, and advised me to complete my installation, after that he will solve the problem. He sent an engineer and completed the installation on Sunday 11/07/2010, and also gave me subscribers ID [protected], but again when I tried to register with this subscriber ID then againm I found that this ID has already been registered in the name of some other person whose name is Prateek Tyagi. Now after all these headaches I would request you to kindly have a look into this matter as it has been a matter of tension for me. Its an earnest request to resolve out the matter as soon as possible.


    With due regards
    Dinesh Kumar Verma
    [protected]
    dinesh.[protected]@gmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
    Respected sir,


    I am Amit Verma, VPO- Simas, teh- Lad-bhroal, Distt- Mandi (H.P), present this complaint to Tata Sky. I was purchased Tata sky set of box on Nov-4, 2010, but they never install dish antenna till now. My TataSky is ID [protected], I am very frustrated and dis-satisfied from there services. When I called him, they told about their process for 48 hours but after that they do nothing. So, I would request you, please take any immediate action to them.



    Regards,

    Amit Verma

    +91-[protected]
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      A
      aditya.sharma78
      from Delhi, Delhi
      Jul 12, 2010
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      Address: North Delhi, Delhi

      My name Is Aditya Sharma and I have been using Tata Sky as my DTH service operator for the past 2 years.. my account id is [protected]. It has been 10 days since my digicom is not working..had been notified to the customer service thru emails and phone calls but nobody has come yet to rectify it and Tata Sky has been charging my daily rent for services which I am unable to see.. my digicom was replaced in April 2010 and I had to pay 500 rs for that now they are again asking me to pay this amount in case if there is any fault in that.. also I got my account recharged for 500 on 30june which shows 74 negative balance on 12july. There is a deduction of 350 for visit charges which never happened.. there has been several cases o[censored]nnecessary charges in last two years.. Nobody bothers in customer service and field team to take action to fix these problems..keep saying that it will be done and reversed..field team says somebody will come in 48-72 hrs whenever they communicate with me.. I m sick and tired now cause of these services..like to get rid of them at the same time like to teach them a lesson so that such stealing from customers can be stopped.. please advise.. I can be contacted @[protected]..
      Aug 13, 2020
      Complaint marked as Resolved 
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        Rajneesh Mehta
        from Mumbai, Maharashtra
        Jun 29, 2010
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        Address: Mumbai Suburban, Maharashtra

        We have installed the Tata Sky digicomp provided by the Society which was purchased about one and half year before. But on installation the digicomp never started. We have lodged the complaint with the Tatasky Help line attended by Ms Varsha (?) on 28/06/2010 at about 22.30 hrs and the Complaint no [protected] was given to us, saying that the engineer will attend the complaint within 24 hours. Nothing has happened since then. My old age parents are waiting for the TV to start. We are facing lot of loneliness and hope that our Complaint will be attended at the earliest. Or we may have to escalate to elsewhere ..?
        My address for the present complaint is as followos:
        Shri Rajneesh Mehta, Flat No 605, Chanakya Cooperative Housing Society, Raheja Township, Malad (East),
        Mumbai - 400 097 Telephone : 28770102 and [protected] (Kindly contact on our Mobile no as the same is attended all the time the other number is of office hence attended only at officehours (btn 09.00 am to 10.00 am only on Sunday)

        Awaitting for the early attendence.
        Thanks and best Regards
        Rajneesh Mehta
        Aug 13, 2020
        Complaint marked as Resolved 

        Tata Sky Digicomp — digicomp not working

        My ID No. is [protected]. volume control not working with remote control neither with buttons of setup box

        Tata Sky Digicomp — digicomp not working

        our digicomp is not working since 4 days....please come and check....our tata sky no. is [protected]......
        thanq
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          A
          ash4u2
          from Mumbai, Maharashtra
          Jun 26, 2010
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          Address: Jabalpur, Madhya Pradesh

          MY SUBS ID IS [protected] AND I AM USING T.S.P SINCE LAST 2 YRS. I HAVE ONE T.S.P AND ONE T.S.N CONNECTION. I RELOC FROM ASSAM TO JABALPUR AND TATA PPL ARE NOT REGISTERING RELOC REQUEST DUE TO MY AC DEACTIVE. I CALLED THE TATA PPL TO INFO THEM ABT THE RELOC ON 26 JUN 2010 BUT THEY WANT ME TO RECHARGE THE AC FIRST THEN ONLY TAKE THE RELOC INSTL REQUEST. THEREFORE AFTER SPK TO THE LOUSY STAFF OF THE TATA SKY CALL CENTRE I DECIDED TO THROW THEIR DISH AND STB AND GO FOR AIRTEL CONNECTION SINCE I WAS ABT TO SUBS TO MEGA PACK OF TATA SKY WHICH WILL COST INFACT MORE THAN THE NEW AIRTEL CONNECTION. SO THE AT AT TATA SKY HEAD OFFICE OPEN YR HEAD AND RECORDS....U HAVE LOST ONE MORE CUSTOMER. I SPIT ON YR BRAND. NOT RECOM FOR ANY SANE CUSTOMER...LOUSY PIC QUALITY AND SERVICES.
          Aug 13, 2020
          Complaint marked as Resolved 
          totally agree with u
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            A
            aryas
            from Pune, Maharashtra
            Jun 17, 2010
            Resolved
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            Address: Pune, Maharashtra

            Hi,

            On 13th of June 2010, I had requested a connection on Tata Sky at my Rented Flat (Details of which are: Flat No.3, Plot No.32, Vishal Sneh Society, Bombay Sappers Colony, Wadgaon Sheri, Pune - 411014.).
            I had been asked to made a payment of 1599 INR which I made Immediately through my Tata Card - Credit Card on Phone at around 19:15 on 13th June 2010 itself and I had been promised that installation will be completed within 48hrs and I will be contacted for appointment also.
            Till the evening of 15th June 2010 no appointment was made, installation was still a distant dream. When I started calling customer care on[protected] from the morning of 16th June 2010 response was not at all pleasing despite the Service Level Agreement – SLA (Committed 48hr) was well breached and on every occasion my call was put on hold for long durations and minimum 10 minutes of hold seems to be a regular affair. When I started complaining about it, respondent promised me to call back but even that didn’t happen.
            Today on 17th June 2010 at around 10:20 AM I received a call stating that I will again receive a call from installation department for appointment and installation will be done in the next 48hr, since they have received the request on 16th June 2010.
            Now, no one seems to be taking the responsibility of breaching the SLA. Its look like Tata Sky is offering me a favor by giving me a service despite receiving money from my side they no shame for giving a pathetically slow service.
            Call records can be checked for the complaints that I have made, since call centers record all communications for training purpose. My details are given below:
            Name: Aniruddha Das
            Registered Number: [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            TataSky — no hardware installed

            I had paid Rs 4049/- on 2nd September 2010 towards a new installation of Tatasky and a 1 yr subscription on the condition that the system would be installed within 48 hrs. However much to my disgust and inconvenience I was subsequently informed by a person at their Pune call centre that the 48 hrs is equivalent to 6 days . According to him the working time per day is 8 days and hence 48 hrs on prorata basis is 6 days. All my complaints to the respective enquiry section and to their CEO remain unanswered till date. It is rather sad to learn that a group company of Tata's who are so disciplined and known the world over for their sincerity is behaving in such a unprofesional manner.
            Mr Ratan Tata pl intervene .not for my sake, but surely in the interest of reputation of your esteemed group.
            Deelip Prabhudesai
            Thanks Mr Vikram. I appreciate your intervention. My job is done.
            Deelip
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              M
              M.S.Mann
              from Delhi, Delhi
              Jun 13, 2010
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              Address: Delhi

              I.D. No [protected]; Tata Sky Dish TV
              Antenna fell down from its place. Complaint not recorded by Mr Rakesh and his Senior Ms Tanvi by disconnecting the phone.(Tel No [protected])
              I have paid for AMC and was clearly told over phone that all types of repairs would be done free of cost.
              Only my dish antenna got unfixed in our society. Whose reponsibility would it be if it fell on someone ?
              Such famous companies should keep commitments
              The antenna is lying unattended outside and the responsibility is that of tata sky. They should get it repaired within 24 hrs
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                AMRITA SINDHU DAS
                from Aizawl, Mizoram
                Jun 12, 2010
                Resolved
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                Resolved

                Address: Khordha, Odisha

                I am having supersaver pack and sports goldpack as addotional. I want to delete the additional pack and add sports platinum pack as fresh additional pack. I, m not able to follow the symtem rather i don't have time to spend for it. Please do the needfull immediately.

                Thanks.
                A s das/ruma das
                Id [protected]
                Mar 18, 2017
                Complaint marked as Resolved 
                Mar 30, 2015
                alok kumar srivastave's response
                i want to remove my base pack Dhamaal mix pack and additional packs, and want to subscribe, metro pack. Please do it immidiatly.
                Verified Support
                Feb 15, 2017
                Tata Sky Customer Care's response
                Hi, we're here to assist you. We see that you have Sports Dhamaka monthly base pack and English Movies add-on pack. Kindly let us know which pack you want to deactivate. Also, help us with your last recharge amount or address for authentication.
                Verified Support
                Aug 05, 2019
                Tata Sky Customer Care's response
                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

                Tata Sky — packages

                i am having tatasky dth service since last one and half year.five days before the company restructure the packages.now i have to pay 50 rupees per month more for same channels which i am viewing from the begining. i am not happy with the new package system.i request tatasky to keep same package system as it was earlier for me and viewers like me because i want the sport channels as well as cbebees .my tata subscriber id is [protected].
                Tapesh Chandra Gupta's reply, Mar 4, 2019
                मैंने एक साल के लिए टाटा स्काई की सेवा नवनीकृत कराया था किन्तु नए नियम के अनुसार ग्राहक को चैनल चुनना है . मैं जहां से नवनीकृत कराया था वह सहयोग नहीं कर रहा है उसको कोई जानकारी नही है .
                कृपया मुझे जानकारी उपलब्ध करायें ताकि मैं नए नियम के अनुसार चैनल का चयन कर सकूँ.
                I think the packages keep changing over time. I think they have kept economic factors in mind. The value of some packages has gone down i think!!
                I M Vilas Shivram padaye Having Tata sky Account No: [protected] i want to change my current plan to bes nwe plan in Rs.150 (marathin / Hindi Channels)
                please let me know how to change online my current plan

                Tata Sky — tatasky

                sir we r your custarmer since 1 year recently our tatasky was not working we called your helpline finally a man came to make it after 2 months but our remote ,he said that he will bring a new remote for us after 1 day but 1 week has passed nobody came its our kind request pls see to it
                our name Naresh lalwani [protected] is our regestered number
                Sir,

                I am in possession of Tata Sky Account No [protected]. Now I want to change the current plan into Rs 150.00. Kindly change my plan as requested.

                Thanking You,

                Yours sincerely,

                Dated - 06 Feb 2011
                (Jogendra Singh)
                i like superhit pack please change my pakage my id no [protected]
                I LIKE SUPERHITPACK SO PLEASE CHANGE MY PACKAGE MY ID NO IS [protected]
                PLEASE CHANGE MY PACKAGE, MY ID NO IS [protected] - HEMANT SHAH
                I am Shri. S. M. Roy, my Tata Sky Account No. (Subscriber No.) [protected]. I want to change the current plan into Rs. 185/- (Rupees one Hundred Eighty Five only) "APNA CHHATTISGARH PACK", from 03 Sep.'2011. Kindly change my plan with effect from 03.09.2011 and rever back in my mail id [protected]@rediffmail.com or my mobile number [protected]

                Thanks & Regards
                S. M. Roy

                Date: 02.09.2011
                I am Sanjay Kumar, my Tata Sky Account No. (Subscriber No.) [protected]. I want to change the current plan into Rs. 185/- (Rupees one Hundred Eighty Five only) STATE PACK from 06 Oct.'2011. Kindly change my plan with effect from 06.10.2011 and rever back in my mail [protected]@rediffmail.com or my mobile number [protected]

                Thanks & Regards
                Sanjay

                Date: 05.10.2011
                I am Syed Abbas, my Tata Sky Account no (Subscriber no) [protected].Iwant to change the current plan into Rs.200(Two Hundred only)from 26th January 2013. Kindly change my plan with effect from 26.01.2013 and rever back in my mail rizvi.[protected]@gmail.com.

                Thanks & Regards

                Syed Abbas Rizvi
                Please change my present monthly package into Rs. 260/- pm

                Thanks

                Devender Singh
                Sub ID [protected]
                [protected]@yahoo.com
                sir, i wanted to know my present package pls let me know as soon as possible .
                my id no is [protected]
                e mail id- judith.[protected]@gmail.com
                I am Mr. Pansare Rajendra Bhaskar having tata sky id [protected] pls. add sport channel in my package.

                Thanks
                please change my tata sky current package, south sprots packs to dhamaal mix pack and drop english movies pack and all sports channels.

                Id [protected]
                thanks
                sir,
                i am Vikas, , my tata sky id no. is [protected] . please change the current plan into Rs-220.00 plan.
                thanks
                id= [protected]
                Sir
                My Tatasky id no. [protected]. Plz change my current plan into Rs.150/- monthly plan.
                Thnx.
                Id:- [protected]
                i am satish chauhan. my id no. is [protected].so i want to change my current package into Rs-220.00 plan.
                I am Divya and i change my tata sky plan now. my id no. is [protected] and i want to change my current plan into Rs 220.00 plan
                change my plan...
                m y ID NO-[protected] & RMN-[protected] .Please change my monthly pack to Rs 220/- Pack . With pack details as under- SONY-19, LIFE OK-20, STAR PLUS-17, Z NEWS-08, INDIA TV-05, ABP-05, ETV BIHAR-10, DISCOVERY-22, N.GEO-08, FOOD FOOD-40, DISNEY-13, POGO-18, BBC WORLD-05, STAR MOVIES-30 .
                my id no [protected] pl change my monthly pack rs. 400/- to 170 pack
                Sir, my ID No.[protected] please deactivate or cancel "Active Music" channel to my pack.
                I am Shio Prakash Upadhyay, my tata sky id is [protected]. I wish to change my package to cover the channels I normally watch.
                I want to know detail of MEGA PACK and switchover from the existing package How much extra I have to pay ?
                I am sakthisubramani M and i change my tata sky plan now. my id no. is [protected] and i want to change my current plan into Rs 180.00 plan (TAMIL/TELGU)
                tata sky not responding to telephone complains even his site is not working properly
                my id no [protected] pl change my monthly pack rs. 430/-


                Khirud kr. bordoloi
                ph. [protected]
                I D No. [protected]
                Hi I am Suchit Ahuja My Id no is [protected] or call me at [protected]
                Please Change my package of Tata Sky .My Id no is [protected]. Please call back at [protected]
                My ID is[protected] my name V T Raju. I want to change my present package some addition and deletion please let me know what I have to do

                V T Raju Goa
                ID[protected]
                my id no [protected] pls deactivate my additional active study pack(rs 60) immediately...thanks.
                sir,
                my name is Divyaj rai. my id no [protected] pl change my monthly pack rs. 295/- to 200(Dhamal mix pack).
                sir, mera nam sukhajit sinha. or mera id hei [protected] mene 287 ka recharge kiya tha . mene chenel pekege 220 ka dhamal mix pake liya kintu mera 287 ka richage 28 aug ko kiu samapt haga. pehele mere pass messege aaya tha mera nombor par [protected] mera account 16 sep shes haga uske dad digicom par dekh raha hu mera belence 28 aug shes hoga kiu.mere bhai samar sinha nam par hei digicom
                sir, hd chenel band kar do id [protected] danyabad.
                My id no. is [protected] i want to change my current plan into Rs 220.00 plan
                Sir,

                I am in possession of Tata Sky Account No [protected]. Now I want to change the current plan into Rs 250.00. Kindly change my plan as requested.

                Thanking You,

                Yours sincerely,

                Dated - 27 Aug 2013,
                (VINOD AGASAGI)
                I am madhav phad and I change my tatasky plan now. My id no is [protected] and I want to change my current plan into Rs.220.00 plan.
                I want to change my current metro pack to Supreme sports kids pack as because there are no cartoon channels except CN and needs cartoon channels like Diesney, hungama, pogo, Nicks etc as per package. ID No-[protected]
                I am Mr. Sanjay Vitthal Wadaskar, My Custemer ID Number is [protected] . any excutive call to my home. & then he activate to new pcakage but i have no dont activate Package . I have only Dhamal Mix Package.
                So, Please Deactivate to Package.
                I am vinod and I change my tata sky plan now.my id no.is [protected]and I want to change my current plan into rs 220.ooplan
                I am vinod and I change my tata sky plan now.my id no.is [protected]and I want to change my current plan into rs 220.ooplan
                i am having dhamalmix pakage and i also adding some sports and active english pak.but i dont want these additional paks.so, please delate these additional paks.

                i need only basic pak of dhamalmix pak.so please consider of additional paks.my tata sky id is 10895843
                10 and my name is s.ramana kumar.
                please change my tata sky current package, Dhamaal mix packs to South special (Kannada) pack.


                id: [protected]
                Thanks.
                SIR
                Now am in grand sport pack.. i just want to change the pack.. from 420 to 170 how to change the pack.. so pls tel me immediately...
                I am Sankar Kishan Tata sky ID No. [protected] and I want to delete TOPPER and STAR SPORTS channels
                I a Gaurav & I change my tata sky plan now my id no. Is [protected] & I WANT TO change my current Plan Into Rs 220
                i have tata sky dish in my hme nd we have actived active music now we dnt wnt tht pack we wnt to deactative tht how can we do tht pls help us and very month to pay 300 rs is so much to us we wnt nly hindi movie nd entermaint channle and kannda all channels telgu all all channles and tamil channels, news channels, music channel, and nly kids channels to get nly this channels wht we wnt to do pls help us sir
                thanks
                Pushpa.n
                id no ; [protected]
                email id ; [protected]@yahoo.com
                i am ajit kaddu my tata sky plan change now. my id no [protected] so iwant to change package into Rs 220 plan kannanda & marathi &HDcancel thanks
                i am G.SASI I change my plan now pls this my ID;[protected] and i want to change my current plan into Rs.170 .00 plan ok...
                I am Ghanshyam and i change my tata sky plan now. my id no. is [protected] and i want to change my current plan into Rs 220.00 dhamal mix
                I am Ghanshyam and i change my tata sky plan now. my id no. is [protected] and i want to change my current plan into Rs 220.00 dhamal mix
                My ID No. is [protected]. I want to close Kids pack. Pls. Remove it from my current plan.
                ID No. [protected]
                Customer's name : Hiranya Kr. Nath
                Regd. Mob. No.[protected]
                I am Anand and i want to change my current package into dhamaal mix pack of Rs 200 pm .My id is [protected].Please do the needful immediately.

                Thanks
                how can i change my plan my id is - [protected]
                sir,
                iam md.pasha and i want to change my tatasky current package into south special RS:-170,
                i need this pack south special pack...!
                plz change it.
                my id:-[protected]
                change my pack to RS 170 plan for month. My ID NO:[protected].My name is Kishore Babu.thank you.
                I, KUMR RAKESH (ID NO.- [protected]), want to change my monthly package of tata sky. Thanks
                i m rabi and i want to change my plan my id no[protected] i want south special pack 170.00 pls change it
                I am Dilip Pore and my id no [protected] and I want to change my current plan into rs 220.00 plan
                You must try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will look into your matter and assist you with the package plan.
                I want to change my current packege to Dhamal mix packege-
                I want to change my current packege to Dhamal mix packege my id no is [protected]
                Respected sir,
                my name is vijay kumar srivastava my tatasky id no.[protected].plz sir i want to deactivated channel no.650 name active music sir please i want change my current plan into rs 220 plan
                thanks for your help
                my contact no. [protected]
                iam mukut deori my id is [protected] tata sky and change my plan into supreme sport and kids
                Dear Sir,

                I am Mahesh Kumar Mahto, my tata sky id. no. is [protected]. Please change the current plan into Rs. 220.00 plan per month.

                Thanks.
                please change my monthly recharge to previuos plan rs 545 per month subcribes id.no [protected], pl inform me as soon as possible to my email. [protected]@gmail.com
                Sir,
                My Tata sky ID. NO.is [protected], i want Sony Six Channel immediately please.
                Email ID. [protected]@gmail.com.
                I am in possession of Tata Sky Account No [protected]. Now I want to
                change the current plan into hindi Plan Rs 220. Kindly change my plan as
                requested.

                Thanking You,

                Yours sincerely,

                Dated - 18.07-14
                (Amit Sevda)
                am in possession of Tata Sky Account No [protected]. Now I want to
                change the current plan into hindi Plan Rs 220. Kindly change my plan as
                requested.

                Thanking You,

                Yours sincerely,

                Dated - 18.07-14
                (Amit Sevda)
                Madam / Dear sir

                My ID no :[protected], please change my plan 180.00 Rupees per month instead of 246.00 per month

                Thanks & Regards
                G venkata subbaiah
                Mobile no : +91 [protected]
                E mail Id : [protected]@gmail.com
                i want to change my package to 180 so please i am requesting you to disconnect my packages such as star sports and telagu packs on 08.08.2014.my id no:[protected] and my email address :[protected]@gamil.com.mod no:[protected]d9
                Please unsubscribe my telagu and star sports3 packs..i am getting the monthly consumption so heavy so please resolve my complaints
                I am Bedar Bhat from Sringar jammu and kashmir district kupwara village Rajpora my current pack is 310 and I want to change it In to new plan of 250 /month my tata sky Id no. Is [protected] please maintain
                I am Pushkar Rajwar. my tata sky Id.is [protected]. I want to changed
                my current plan. Please cont. on my new no. [protected].
                I am Pushkar Rajwar. my tata sky Id.is [protected]. I want to changed
                my current plan. Please cont. on my new no. [protected].
                I am Pushkar Rajwar my tata sky id is [protected]. Pls stop my all extra plans and continoue only 320 plan. Pls call me back on [protected].
                I am Khemraj Chetri having tatasky ID No. [protected]. I want to delete my additional pack of Active cooking package immediately.
                I want to delete my additional pack of sports and active cooking.I am Khemraj Chetri, my ID No. is [protected].

                Thanks.
                Khemraj Chetri. Mobile No. [protected].
                I am Khemraj Chetri, my ID No. is [protected] and now iwant to delete my all additional pack and remain in my original pack.
                please do needful action immediately.
                Thanks.
                Khemraj
                I am Khemraj Chetri, my ID is [protected] and now i want to delete my all additional pack and remains on my original pack.
                Thanks
                Khemraj
                I am Deepak I want to change my pack in to Rs 260 my id no. is [protected]
                I m rajendra Bhavsar. Idno[protected] I want 2 Chang my current plan . Pl . Convert 2 dhamal pack. Charges rs.185. My RMN NO . [protected]. Pl.cont.me
                I m rajendra Bhavsar. Idno[protected] I want 2 Chang my current plan . Pl . Convert 2 dhamal pack. Charges rs.185. My RMN NO . [protected]. Pl.cont.me
                I want to convert my present pack of Rs.320 to Rs. 260. Also, i want to substract the Ten Sports channel. For that, on dated 07/09/2014 I called on customer care number. But, till now problem remains same. Kindly do the needful.
                Regards:
                Rajesh Kumar Shukla
                I.D. number- [protected]
                Sir plz chage my tatasky pakahe into 230 rupees per mont. Now a days it is 692 which. I cannot afford. ID no is[protected].
                I am G.D Fulmali, my id no is [protected] please change my current plan into Rs 220.00. I have tried calling customer care but its of no help.
                Thank you
                G.D Fulmali
                change my plan to metro pack without HD my id no :[protected]
                I recharge today my ac shows balance but every channel shows that you have not paid for this channel. Please also change my plan into Rs.230/- per month normal plan.

                M K Jain
                Subscriber ID: [protected]
                My Tatasky id no [protected] sir plz cancel active fun learn packbacc
                Sir
                My Tata sky id no. [protected]. Plz cancel active fun learn pack


                Id:- [protected]
                i am nooruddin my tata sky id is-[protected] and i want to change my current plan into Rs 220.00 montly plan
                I am Waajid, I would like to know my current tatasky package and change it to Rs 260.00 my subscriber id is [protected]
                i am omparkash. my subscription id is [protected] and my monthly pack aprox Rs.900 per month now i want to reduce my pack into Rs. 500 per month.
                I want to change my pack monthly 180 my id [protected]
                I am Longman Ronrang, i would like to change my tata sky plan reducing to Rs. 400 (four hundred) per month from current charges of Rs. 682 (six hundred eighty two) per month. My id no. is [protected].
                Sir I want to change my plan in to 200 rupees per month, my id number : [protected]
                I change my pack online on Wednesday but it not showing in my account details on tv still friday. what will be solution on this? my subcription id is [protected]
                sir
                i am ravi kumar my id [protected] so i want change current 235 plan i want old plan 170
                my mobile no [protected]
                Helpful
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                  K
                  Kedar2011
                  from Mumbai, Maharashtra
                  Jun 11, 2010
                  Resolved
                  Report
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                  Resolved

                  Address: East Medinipur, West Bengal

                  i want change & edit my tatasky id profile. please help & details my E-mail ID : kedar.[protected]@gmail.com
                  Kedar Nath Patra
                  At.- Kasba Egra, Ward no. 5, P.O.+P.S.- Egra, Dist.- Purba Medinipur, Pin-721429
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Tata Sky - DTH — Tata Sky - Complaint

                  Sub- Feedback on the service

                  There is no proper feedback mechanism in place. I have called up the customer service a couple of times and sent mails and was assured that the feedback would be taken into consideration but nothing has changed. It seems that Tata Sky is not bothered even tough there is more competition now!

                  A couple of issues to rectify which may help you in retaining old customers:

                  1. Exorbitant prices for a large number of channels which I do not watch. Why do you not have a la carte channel pricing or atleast let the customers create there own bouquet of channels rather than taking a base pack and then the various add-ons. I have paid as high as Rs. 400 per month even though I only have 10-15 channels which I regularly watch. Since you have cleverly spread the 'most watched channels' into multiple add-on packs (sports, entertainment, new launches etc.). Do you have any idea about your competitor's pricing? This would clearly not work for you in the long run.

                  2. Very difficult to get in touch during signal disruptions/bad weather. If there is even light rainfall, windy conditions etc. the channels blackout. Which may be understandable for a while but for a few hours? During this time it is very difficult to get in touch with the customer helpline.

                  3. Increase the number of call center executives. A toll free number (I realize you have one now - hidden deep in the website in small font!), real time chat service on the website. A faster loading website. For people who have to hold for over 3 minutes arrange a call back.

                  4. More transparency overall.

                  P.S. - A wonderful thing about the toll-free number - [protected] - First they make you hold for a long time then an executive finally attends and by the time you have explained your issue there is a prompt - "Sorry the maximum time for this call has lapsed." It is time bound - not solution bound. So much for customer service!
                  i want change & edit my tatasky id profile. please help & details my E-mail ID : kedar.[protected]@gmail.com
                  Kedar Nath Patra
                  At.- Kasba Egra, Ward no. 5, P.O.+P.S.- Egra, Dist.- Purba Medinipur, Pin-721429

                  Tata Sky — Tata sky dth

                  I purchased a LG LED TV along with which i get a tat sky connection for free. althouigh i have to pay for the installation. I had purchased it an around november. it has been 4 months now and i still havent recieved my connection. Every time i call the costumer care they give very vague answers or cut the call instatntly. i have made several calls in this regard but in vain. I said that i will give a consumer complaint if the problem is not dealt with. N the supervisor boldly says GO ahead.

                  This is really a nuscance and i strongly recommend people to not buy from tata sky. and opt for better service providers in terms of quality of connection and service such as Airtel.



                  I would like to lodge a formal consumer complaint. and need help regarding that.



                  Thank You

                  Email-vineet.[protected]@gmail.com

                  Phone-[protected]
                  Subscriber ID-[protected]

                  Tata Sky DTH India — Non installation

                  I ve purchased a LCD -LG on friday 24th June '11 .I had recd the coupons for Tat Sky - DTH connection.
                  I have two coupons and has been told that it will be installed with in 24 hours .
                  The sub id is [protected] and [protected] .
                  But even after 8 days no one has conatcted me for the installation ..Really a pathetic state of handling a coustomer.
                  DEAR
                  SIR

                  I WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.


                  I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER


                  ID-[protected]
                  WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.


                  I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER

                  Subscriber ID : [protected]

                  New RMN :- [protected]

                  EMAIL ID : [protected]@yahoo.com
                  sir,

                  my subsciber's id # is ; [protected]
                  today we made online payment.
                  we have succesfully completed the process.
                  inspite of that finally our tatasky is not updated.
                  please verify and intimate me accordingly.

                  expecting your early reply'
                  n.gururajan

                  Tata Sky — CHANGE OK RMN

                  I AM MANOJ AND I WANT TO CHANGE MY REGISTERD MOBILE NUMBER..[protected] TO MY NEW NO.[protected]
                  SO,PLEASE UPGRADE IT INYOUR SYSTEM

                  THANKS,
                  MANOJ
                  I want to change my tata sky RMN

                  I request you kindly change it

                  Subscriber ID :[protected]

                  New RMN :- [protected]

                  Email ID : [protected]@yahoo.co.in
                  I UDAY APPANA ARBOLE subscriber ID no.[protected] want to change my RMN old no.is [protected] now RMN no.is [protected].pl do the changes in my ID.email id is [protected]@gmail.com.
                  Please help !
                  I'm already a tatasky user.Now, My I wannato top-up my account via internet. But I do not found any Customer ID in my box.So, please kindly sent me my Customer ID to my mail. All the best TATASKY. Thx for all special program & service. MyDigicompNo.[protected] MyDigicardNo.[protected]SerialNo.( [protected]).email id is ([protected]@gmail.com)
                  I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is, it is available 24X7.
                  i want to change tata sky RMN

                  my tata sky subscribar id [protected]

                  my old RMN [protected]

                  new moblie no.[protected]
                  So kindly update my new mobile no..in old RMN

                  my email id [protected]@yahoo.in
                  DEAR SIR,

                  I WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.


                  I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER

                  Name - Ravindra Marle.

                  ID-[protected]

                  NEW RMN - [protected]

                  Email ID - [protected]@rediffmail.com
                  dear sir change my tatasky regester email id
                  my new mail id is
                  zaman.[protected]@yahoo.com
                  customer id is [protected]
                  Dear sir,

                  I want to change my tata sky RMN

                  I'd no. [protected]

                  Old RMN [protected]
                  New RMN [protected]

                  Please update in your system

                  Krishna kanta Das
                  Dear sir,

                  I want to change my tata sky RMN

                  I'd no. [protected]

                  Old RMN [protected]
                  New RMN [protected]

                  Please update in your system

                  Krishna kanta Das
                  Dear sir,

                  I want to change the Ownership and RMN, VC No-[protected]
                  Old Ownership name: Biswanath Singh
                  Old Mobile Number (RMN): i do not know

                  New Ownership Name: CHANDI CHARAN MEHENTAR
                  New Mobile Number: [protected]

                  Relation Neighbour
                  Please Register my Mobile Number and ownership name,
                  Thanks Sir
                  Adress:
                  [protected]@gmail.com
                  At-Rajnagar, Po-Olamara, Dist-Balasore State-Odisha Pin-756033

                  I'd no. [protected]

                  Old RMN [protected]
                  New RMN [protected]

                  Please update in your system

                  Krishna kanta Das
                  Dear sir,

                  I want to change my tata sky Ownership name:

                  I'd no. [protected]

                  Old Ownership name:Tejpal Singh
                  New Ownership name:Yash Pal Singh

                  Please update in your system

                  Yash Pal Singh
                  RMN [protected]
                  Dear Sir/Madam

                  My subscriber Id is [protected], yesterday we made payment of Rs210/-.we have successfully recharge, but i request you to we want only kannada channels but they are telling your package include the English Movie & other channels. Now it shows January 3rd 2015 again we have to recharge.

                  I am clearly telling please we want only kannada channels, in future dont add any addtioinal channels, and clearly tell me the kannada package amount. This is not the first time we recharge twice a month. In future dont repeat.
                  Please update in your system
                  expecting your early reply'

                  S.K.Hanumantharappa
                  Mobile:[protected]
                  change my tatasky register mobile no
                  Dear sir /madam
                  I want to change the Ownership and RMN, VC No-[protected]
                  Old Ownership name: DHIREN PRADHAN
                  Old Mobile Number (RMN): [protected]

                  New Ownership Name: PRANAY LOHAR
                  New Mobile Number: [protected]

                  Hoping that you will never let your costumer down and will update the above mentioned as soon as possible...
                  Please update in your system

                  THANKING YOU
                  PRANAY LOHAR
                  Dear sir /madam
                  I want to change the Ownership and RMN, VC No-[protected]
                  Old Ownership name: DHIREN PRADHAN
                  Old Mobile Number (RMN): [protected]

                  New Ownership Name: PRANAY LOHAR
                  New Mobile Number: [protected]

                  Hoping that you will never let your costumer down and will update the above mentioned as soon as possible...
                  Please update in your system

                  THANKING YOU
                  PRANAY LOHAR
                  i want change & edit my tatasky profile. please help & details my E-mail ID : [protected]@gmail.com

                  my tata sky id [protected]
                  my phone no [protected] my name ganta venkata siva nageswararao
                  please help
                  very good
                  Helo sir, I have lost my phone. Kindly change my RMN. My old mob no.[protected]. And my new मोmob no.[protected]. Thanku so much.
                  Sir, I want to change my mobile no.+91-[protected] to +91-[protected]. Kindly change. Thanku so much.
                  Sir,
                  I want to change my RMN due to I have lost my sim card. So I request to you that change my new mobile number and detaild convey to my E-mail ID - [protected]@gmail.com
                  New RMN- [protected]
                  ID NO. - [protected]
                  PLEASE IMMEDIATELY
                  Dear sir,

                  I want to change my tata sky RMN

                  ID NO. [protected]
                  OLD NUMBER. [protected]
                  NEW NUMBER. [protected]

                  please update your system, our muje signal nahi aara
                  i want to change my RMN no
                  old-[protected]
                  new -[protected]
                  please change my Old RMN to NEW

                  THANKS...
                  DEAR SIR,

                  I WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.


                  I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER

                  Name - Sachin patel

                  ID-[protected]

                  NEW RMN - [protected]

                  Email ID - [protected]@gmail.com
                  DEAR SIR,

                  I WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.


                  I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER

                  Name - Nanak Chand

                  ID-[protected]

                  NEW RMN - [protected]
                  EAR SIR,

                  I WANT TO CHANGE MY TATA SKY REGISTERED MOBILE NUMBER.


                  I REQUEST YOU KINDLY TO CHANGE MY REGISTERED MOBILE NUMBER

                  Name - Nanak Chand

                  ID-[protected]

                  NEW RMN - [protected]
                  Change of name Dear Sir my name is Rajeev Sharma my customer ID is [protected]. l have sold tata sky to my brother Ganga Prasad So change name from Rajeev Sharma to Ganga Prasad Old name-Rajeev Sharma New name-Ganga Prasad Please update in your system my voter ID and my brother voter ID is given below
                  Change of name Dear Sir my name is Rajeev Sharma I have sold tata sky to my brother Ganga Prasad my customer ID is [protected] So please change name from Rajeev Sharma to Ganga Prasad Old name-Rajeev Sharma New name-Ganga Prasad Please update in your system my voter ID and my brother voter ID is given below
                  SIR I WANT TO CHANGE RMN
                  TATA SKY ID-[protected]
                  NAME-ABHAY NARAYAN SINGH
                  NEW RMN NO-[protected]
                  MY EMAIL [protected]@gmail.com

                  pse update my new RMN and email id

                  thanking sir...
                  I forgot the registered email id and password for my tata sky account what should I do?
                  Dear Sir/Madam

                  My Name is nitesh kumar .and My Tata Sky ID No.[protected]

                  I have a complane that I have lost my old mobile no.[protected]
                  In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected] ).

                  So please you update my new mobile no.in your system.

                  Thanks,

                  Regard !!
                  Nitesh kumar
                  Mob.no.[protected]
                  dear Sir/Madam

                  My name is Rajendra negi .and my Tata Sky ID No. [protected]
                  my Old RMN No. was [protected] which i have lost So in Future if you would contact me then
                  Plz Contact On this New RMN No. [protected]. And register for further communication.
                  Thanks,
                  Regard!!
                  Rajendra Negi
                  Mob. No. [protected]
                  I am unable to trace out the register mobile number in tata sky, how to know the number and change the number
                  i want change my name
                  old name is umesh tripathi
                  new name in ankur tripathi
                  my suscriver id no. is [protected]
                  mobile number is [protected]
                  i want change name
                  pleas help me

                  Tata Sky — Totaly off display

                  HI. Myself Swapnil Patil, having TATA Sky ID [protected], from two days i am not able to see the TV because of "NO SIGNAL"... it is so irritating... kindly acknowledge for the same
                  Sir,
                  My Tata Sky I'd is [protected]

                  Change my RMN old no is [protected] and new no is [protected]

                  Please update in your systems as soon as possible

                  Tata Sky — TATA SKY DTH

                  Dear manager of TATA ski DTH service, when I on my TV no signal is beeping on my TV screen, already I had given complain dated 15/04/2015 & my work order no HOVB60E, but no body has come or nor call me.

                  Tata Sky — No signal from 1st to 15th April 2015. Adjust bill payment date

                  No signal from 1st to !5th April 2015. Pls.revise bill payment date accordingly. This being, despite of several complints to Tata Sky!

                  Tata Sky — monthly charges.

                  I have very upset for your monthly Charges and customer services, so I will do hand over your set of box to your nearest branch.

                  Tata Sky — No signal from past five days

                  We are not getting any channels from past 5 days already complaint given to toll free number. My Subscriber ID : [protected] Please solve in urgent basis.

                  Tata Sky — not recharged my account

                  I have recharged my tatasky account from using of my sbi debit card but transaction was not succeed.so i want to know what is the reason behind it.plz look in this matter thank u.my mob.no. is [protected]. Thanking u.

                  Working channels also not working

                  My working channels are also not working.after doing the recharge.And can't able to reach your executive also.Is this the way you consider your customers problem. Kindly send somebody or contact me on my no. i:e [protected]

                  12 month package finished in 9 months

                  I have taken 12 months Tata sky package on 1 June 2014 and it got finished in 9 months on 12 March.

                  Telecast of various channels missing since last three days.

                  From last three days we have not been able to watch your channel Nos. 115, 127, 129, 131, 133, 201, to 250, etc. Kindly switch on these channels.

                  to change registered mobile no.

                  Consumer name is angom romita devi and id no.is [protected]. I want to register my new mobile no.[protected] .

                  Registered on Tata Sky

                  hi i want Registered on tata sky my [protected] ...

                  Connection issues

                  There has been three visits fixed by call centre in last three days all cancelled hours before the visit. The call centre team doesn't respond properly, makes you wait for 40 minutes on phone and then disconnects the calls

                  UNWANTED PACKAGES 1039599137

                  I recharge Tata sky RS 300 for one month but my balance is nil after 15 days why. I want delete all unwanted packages. THANKING YOU ID [protected]
                  Sir plz my name change manoj sahu RMN [protected] in [protected] aad.hoda mandalgarh
                  KINDLY CHANGE.MY RMN

                  Subscribers Id-[protected]

                  My old RMN is[protected]

                  New no is-[protected]
                  Dear sir,
                  I want to change my tata sky ownership's name and mobile no.

                  I'd no.[protected]

                  Old ownership name:Navin Sharma
                  New ownership name:K.K. Singh
                  New mob no.[protected]

                  Please update in your system

                  K.K.Singh
                  RMN:[protected]
                  dear sir change my tatasky regester email id
                  my new mail id is
                  [protected]@gmail.com
                  customer id is [protected]
                  Old Ownership name:Nafisa ji
                  New Ownership name:Shekhar Kumar
                  Sub.id.[protected]
                  Mobile no.[protected]

                  Please update in your system
                  Tata Sky Customer Care's response, Feb 22, 2017
                  Verified Support
                  Hi, your concern is certainly noted! We will call you soon to process your request.
                  My Tata Sky id is [protected], and the profile name is GHUKATO ACHUMI.
                  I'd remain highly appreciated if your esteemed office can kindly change the profile name to AMENTO CHOPHI
                  (RMN is same and need not be changed)

                  THANK YOU
                  Your Tata Sky Subcriber
                  Id: [protected]
                  Dimapur - 797112
                  Nagaland
                  Tata Sky Customer Care's response, Oct 3, 2017
                  Verified Support
                  Hi Amento, thanks for sharing your concern. Here is the SR# 10A5LPSO for your request. We will sort this immediately.
                  Tata Sky Customer Care's response, Oct 7, 2017
                  Verified Support
                  We hope that your issue has been addressed as we had called you. Please get back to us for further assistance.
                  i want to change my mobile no
                  Tata Sky Customer Care's response, Jun 1, 2020
                  Verified Support
                  Hi, help is here! Please press the yellow button on your Tatasky remote control to launch the Home app and select the "Your RMN" option on the home screen to update the RMN. Do write to [email protected] if you need any further assistance.
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                    V
                    vikash.kmc
                    from Bengaluru, Karnataka
                    Jun 8, 2010
                    Resolved
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                    Address: Bangalore, Karnataka

                    I saw your campaign on TV to write directly to [protected]@tatasky.com and I thought of giving it a try. Let me know if you are really serious about "Write Directly to CEO" campaign or it is just a marketing gimmick?

                    3 people in my company have switched from Tata Sky to other service providers because of the way you are managing your customers. It might be a small number but it does tell a story if customer matters to Tatasky.

                    I have 3 Tatasky connection - One at my home and 2 for my parents and grand parents. Seeing your treatment, I am also planning to switch to other service providers. Of course the only reason I am giving a second thought is because of the set top box cost involved in switching.

                    I thought of shooting my grievance directly to your CEO and check his response before I make final decision and also warn all my friends who have been thinking about getting a Tatasky for their home.

                    Here's my list…..
                    1. The cost of the same package keeps increasing every year without any new value being added to that package. How do you justify that?
                    2. The new channels are ALWAYS paid channels in Tatasky while it is free in other service providers. Whenever a new channel is available, you always bundle 3-4 channels for Rs 45 per month while it remains free in other service providers schemes. What happened to your CEOs message "To be Competitive and Best DTH Service Provider in India" pledge?
                    3. You keep sending promotional SMSes without our permission and in spite of my number being in Do Not Disturb Registry. Is that not a breach of privacy?
                    4. Your site is always over loaded and your call center folks encourage everyone to pay over phone. How do you justify your increase in charges when you cant even keep your site up and running.
                    5. "Setup box is sold to the customer and belongs to the customer." That’s what your call center folks say when someone wants to return the set top box or complains about set top box. If that's the case, how can you update the software without the permission of the user? Moreover, you update the software to have more space for your promotions and during channel switch.
                    6. We are paying for the service so that we can watch channel and not your Ads. With new software update, every channel switch takes 30% of screen space to show your Ads. How can you start showing Ads without our permission?
                    7. With this software update, it takes 2 clicks to go to a channel. First click will show the channel in a small box with your promotional material beside it. Only on second click, it shows the channel full screen. That’s called keeping Customer's Interest ahead of anything else….
                    8. Tatasky even make a frame around the screen and show the ad while watching channels like Discovery, Nat Geo etc. "Wow! I always wanted to pay Tatasky to usurp my screen space so that I can watch their Ads and pay them as well."
                    9. As if we are not yet fed up, an yellow message alerts keeps showing at the top of the screen indicating some serious notifications from your side. Clicking on it tells you to "Subscribe to Learn English" promotions. You definitely know what is caring for customer.
                    Don’t you think it should not show any promotional material apart from the account information without our permission?
                    10. My phone number is registered with NATIONAL DO NOT DISTURB registry. In spite of that Tatasky folks don’t hesitate to give you a call to sell their Tata Sky Plus. When you tell them that your number is "DO NOT DISTURB" Registry, they will say sorry and disconnect only to give you another call the very next day for Tata Sky Plus. And this goes on….
                    I never knew DND Registry was for everyone EXCEPT Tatasky.

                    Now it’s your CEOs turn to address issues rather than choosing to start some other marketing gimmick somewhere else.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    tata sky pune base call centre team is good for none
                    With the reference of a call log number 1-[protected], hereby I am making a complaint in a very furious manner just because o[censored] pepole the way u r serving the way u r handling the call, the way u r committing the services, even don't know the mean of commitment of calls n TAT?even don't know yours employee how to talk like Dinesh[protected] @ saket Branch who r coordinator ? They will even don't know what is the complaint mean to whom they r representing like a TATA venture ? Will be better first learn the mean of commitment the will talk better serve to us? If you have some basis curtsy then improve yourself and make it finish immediately else...u like ?
                    Your service is atrocious.
                    For ONE complaint that is logged with TATA SKY there are at least 10+ calls for verification, checking, registering etc etc etc. I am fed up answering the calls. Who has the time?????? To answer so many calls. The job is yet to be done.
                    A frustrated customer
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                      N
                      neal4eve4u
                      from Mannargudi, Tamil Nadu
                      Jun 7, 2010
                      Resolved
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                      Address: Nashik, Maharashtra

                      Still

                      The problem is not solved your service is really pathetic as compared to other DTH operators.
                      The local customer care center had fitted faulty DIGICOMP & they have bated that if our DIGICOMP is faulty we will give 1000 bugs & when they realized their mistake they are neglecting to replace the DIGICOMP.Your CCE had called me & asked me to recharge the AC but how can i trust TATA SKY as they are unable to solve a minor problem & not capable of problem solving.I have to undergo mental harassment from TATA SKY.Still no one is ready to help as if TATA SKY doesn't need Customer.Since last 15 days everything is out of control of TATASKY.Is TATASKY capable of solving 1 customers complaint or not???????

                      On Fri, May 28, 2010 at 11:32 AM, SWAPNIL PATIL <[protected]@gmail.com> wrote:

                      Dear Concern,

                      We have facing Picture quality problem since your engineer changed our digicomp which was faylty( power on problem)
                      a week bur nobody is bothered for our help.Is this the service provided by Tatasky????
                      The service quality is very poor.If tatasky concerns about customer kindly get back ASAP otherwise i will say goodbye to tatasky..

                      thank you.

                      Regards,
                      Swapnil
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      No video out
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                        R
                        rajneesh madhok
                        from Ludhiana, Punjab
                        Jun 5, 2010
                        Resolved
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                        Address: Punjab

                        ----- Original Message -----
                        From: rajneesh madhok
                        To: [protected]@trai.gov.in ; [protected]@trai.gov.in ; [protected]@trai.gov.in
                        Cc: TATA SKY
                        Sent: Saturday, June 05, 2010 11:50 AM
                        Subject: Unfair Trade Practices by Tata SKY Ltd.


                        To Speed Post June 5, 2010
                        The Chairman,

                        Telecom Regulatory Authority of India

                        Mahanagar Doorsanchar Bhawan,

                        Jawahar Lal Nehru Marg (Old Minto Road)

                        New Delhi-110002



                        SUBJECT: HIGHHANDEDNESS BY TATA SKY WITH SUBSCRIBERS
                        SUBSCRIBER NO. [protected]
                        Sir,

                        I, Rajneesh Madhok resident of B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara is unfortunately become the customer of Tata SKY Ltd and got one Tata Sky connection with One Add on Facility.

                        Sir, from the day one Tata Sky has been doing highhandedness with the customer, Though the commitment and the payment for the connection has been made on annual basis and the commitment of no other charges had been made by the dealer who collected the amount from me and this is in the knowledge of Tata Sky Ltd.

                        1. As the payment on annual basis has been made to Tata Sky on Dec 26, 2009 the details are as under:

                        COMMITMENT MADE BY TATA SKY Annual Package with ADD ON-Installation free
                        Payment made to M/S Happy Satelite & Telecom, Opp. Amar Guest House, Near Bhagat Singh Chowk, Phagwara Gate, Jalandhar Contact No.[protected],[protected] E-mail: [protected]@hotmail.com

                        Paid @ Rs 125 per month for *12 months = 1500=00

                        Paid Rs 450/= for Life Style Gold Pack anuual charge = 450=00

                        Paid Rs 3025 for annual Subscription for Super Saver pack = 3025=00

                        New Digicomp Charge = 1599=00

                        Total amount paid on Dec 26,2009 6574=00

                        Payment made to Happy Satelite, Phagwara Gate, Jalandhar. On my repeated requests though company admitted that the amount has been received by Tata Sky as I am explaining but no receipt has been paid to me. The only receipt the dealer provided was the New Digicomp Bill. Kindly visit:

                        http://broadbandforum.in/dth-cable-fm-iptv-cas/56527-tata-sky-fraud-name-non-sta...

                        2. Though the above-mentioned commitment had been made by TATA SKY but Tata Sky to harass consumers is deducting from the amount deposited in advance to the company and Tata Sky is playing Tricks to extort more and more money from the customers.

                        3. Current Balance as on June 5, 2010 is Rs 709=61 and the Due date is 26/10/2010. The Broad day light robbery to fill the pockets

                        4. It is requested to TRAI to kindly look in to the matter when the annual subscription for the already running and Add-on Connection has been paid then why this dodging attitude.

                        5. Tata Sky is no applying the guidelines framed by TRAI and so the commitment and the deposits made by the customer in advance for annual subscription is being hotch-potched.

                        6. That if Tata Sky had any objection to the commitment made then why the payment had been received in advance from the customer on annual basis. Rather to give relaxation to the customer.

                        7. It is prayed that Tata Sky should execute the committed deal and should not harass the customer by deducting the amount deposited in advance on annual basis.

                        8. Kindly direct Tata Sky not to execute one sided agreement, the company is not authorized to take decision unilaterally by enhancing the monthly subscription on the committed deal and deducting the amount as promised in the deal. This is highhandedness with the customers.

                        9. Kindly direct to Tata Sky not to indulge in Unfair Trade practices adopted by them.

                        Thanking you,

                        Yours sincerely,



                        Rajneesh Madhok,

                        B-xxx/63, Nehru Nagar,

                        St. No. 2, Railway Road,

                        Phagwara-144401 (Pb)

                        Ph:[protected]O), 268210 (R),[protected]

                        Tele-fax:[protected]; E-mail: [protected]@yahoo.com; [protected]@bsnl.in
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        ----- Original Message -----
                        From: rajneesh madhok
                        To: [protected]@trai.gov.in ; [protected]@trai.gov.in ; [protected]@trai.gov.in
                        Cc: TATA SKY
                        Sent: Sunday, July 04, 2010 4:22 PM
                        Subject: Cheating by Tata Sky; Not following directions of TRAI



                        ----- Original Message -----
                        From: rajneesh madhok
                        To: [protected]@trai.gov.in ; [protected]@trai.gov.in ; [protected]@trai.gov.in
                        Cc: TATA SKY
                        Sent: Sunday, July 04, 2010 3:52 PM
                        Subject: Cheating by Tata Sky; Not following directions of TRAI


                        To SPEED POST July 4, 2010

                        1.The Research Officer (B & CS)

                        Mr. Daneshwar Dutt Dubey,

                        The Telecom Regulatory Authority

                        of India,

                        Mahanagar Doorsanchar Bhawan,

                        Jawahar Lal Nehru Marg,

                        Old Minto Road,

                        New Delhi-110002

                        Tele/fax: 23220442



                        2. Sh. Vikaram Kaushik,

                        Chief Executive officer,

                        M/s Tata Sky Ltd,

                        3rd Floor, Bombay Dyeing A.O. Building,

                        Pandurang Budhakar Marg, Worli,

                        Mumbai-400025



                        F.No. 4-58/2010-B&CS Dated: 15th June, 2010



                        1. CHEATING BY TATA SKY

                        Lot of Channels Deleted from the Package availed BY TATA SKY and Due date cut short for one year Package to Six months



                        2. Not Following directions of TRAI


                        Subscriber No. [protected] of Tata Sky

                        Sir,

                        Kindly refer to your letter, F.No. 4-58/2010-B&CS dated 15th June 2010. In which yourgoodself has directed to TATA SKY to take up the matter and resolve the problem. BUT NO ACTION AGAINST YOUR DIRECTION EVEN.



                        Kindly look in to the following points:

                        1. That I had made payment for annual package on Dec 26, 2009 So, the obviously the Due date for the already running balance should be Jan 2011, which has been requested and finalized.

                        2. (a)That Tata Sky today sent the message that your package request completed and current account balance is 110: Due date 13/07/10.

                        (b) That the second message I received Tata Sky package request completed & Current a/c bal : Rs 560: due date 21/08/10.

                        3. That I solemnly affirm and declare that I have never sent the request to Tata Sky to Change my Package.
                        4. That as per your instructions made to Shri Vikram Kaushik, Chief Executive Officer, M/S. Tata Sky Ltd, 3rd Floor, Bombay Dyeing A.O. Building, Pandurang Budhkar Marg, Worli, Mumbai-400025 to take up the issues as mentioned in the complaint with a copy of the complaint sent to TRAI and had directed to reply to the complainant. But till date no reply has been made by the said company against your kind direction as well.

                        5. That the package changed to our Tata Sky connection has majority of the channels to which the language of the subscriber don’t understand.

                        6. That the package of kids for whom the Tata Sky connection has been availed has been deleted.

                        7. That Tata Sky is not telecasting the requested 50% of the channels for which annual package had been availed up to Jan 2011.

                        8. STOPPING THE SERVICE WITHOUT PRIOR INFORMATION. WORST SERVICE INDEED

                        Yours faithfully,



                        Rajneesh Madhok,

                        B-xxx/63, Nehru Nagar,

                        St. No. 2, Railway Road,

                        Phagwara-144401 (Pb)

                        Ph:[protected]O), 268210 (R),[protected]M)

                        Tele-fax:[protected], E-mail: [protected]@yahoo.com; [protected]@bsnl.in
                        All the above complaints is very true the customer service is very poor. They are not having any responsibility towards customer
                        To add Zee Premiere on tatasky nineteen million years
                        Vikram Kaushik useless ceo can't add Zee Premiere Zee Action Ten Action you can talk about transponders why not blank channel 512 crap channel 157 one more crap channel Nepal1 biggest crap channel DD North please move active to save transponders. We want Zee Premiere very soon from this month. Tatasky cheats have blocked [protected]@tatasky.com since seven days first cheats cannot add Zee premiere tatasky fit make profit dth tatasky will cheats add zee premiere.

                        TataSky — Unfair Practices - Increasing Charges

                        Unfair Practices by Tata Sky.

                        Last year Subcription Annual Grand pack (Rs 3850) does not exisit now...all other options are expensive.
                        You ae charging Higher amount for the same Set of channels..than last year. (Rs 4000/-+) Means more charges no extra services.
                        I dont watch sports or Kids channels so the "Grand Sports Channel" (Rs 4000 plus)*which is more expensicve - does not make sense to me.
                        Please call me back with a Solution. All i need is to continue the same Grand pack that i had last year.

                        Feeback on your website No SR[protected]
                        simply say bye bye to tata UNTIl its CEO is changed as jaisa raja vaishi praja. I had written many compliants to its present ceo but all in vain. he simply does not care...staff are all the same... so say bye bye to tatasky. in fact I have stopped buying any tata product and even sending messages to my contacts not to buy any tata products in future. tata's are losing their reputation very badly simply because their ceos are all indulged in at least not caring attitude with the so called VALUED CUSTOMERS.
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                          rakesh1979
                          from Hyderabad, Telangana
                          May 31, 2010
                          Resolved
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                          Address: Hyderabad, Andhra Pradesh

                          Hi –

                          I am not sure whether this email will make a difference but I am still going to try – I come from the city of Jamshedpur and being a Tata City, I have always respected the company for the amazing trust they have build amongst their stakeholders.

                          However all that got shaken yesterday because of the really bad experience I had with TataSky. Here is a summary

                          I have just moved from Gurgaon to Hyderabad and had requested a relocation support from the company. I was promised (I have a sms) that the technician will take my call at 5 PM. I got a call from the local office at 3 PM that the technician is on its away and should be there anytime now. I was delighted – However I guess that was premature. There was no sign of the technician till 5:30 PM. Then I decided to call the call-centre and they said he is on the way and should be there by 6:00 PM . They gave me the number of the technician – who confirmed the same.

                          6:15 happened – there was no sign of the technician. I once again called the call center and they said He is outside your house and should be there in 2 mins …6:30 – Same story ; 7:00 PM same story… I tried calling the technician and he had switched off his mobile phone .. I called the central call centre – they tried to find out what happened and said they will ensure the technician is there by 7:30 PM. 8:00 PM there is no one to be seen – The call centre guy now says he cant to do anything the thing will be fixed only on Monday.

                          It is 2:30 in the afternoon on Monday and there is no sign of any technician – I am just completely frustrated with the service. I mean the long years of trust that the group has built is completely shattered now. I just think it was a wrong decision to go for tata sky …

                          You not only wasted my Sunday but also shattered my trust by your blatant lies …

                          My customer id is [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Can you atleast specify what your problem was? I find it very hard to believe what you have written. No one will charge you for packages which you have not taken. You complaint sounds full of exaggeration. If Tata Sky is so bad then why are you continuing to use it. I use TS too and never had such issues.

                          Tata Sky — Bad service and pathetic response from company

                          Tata sky has the worst possible service. They keep charging for engineer visits, who do not resolve the problem, or do a temporary resolution. Call center executives simply tell nothing can be done. Our TV goes off for a few days every few months. Engineers do not come when they are scheduled inspite o[censored]s getting SMS confirmations. When they do come installation and repair is faulty. Call centers simply tell us in their polite manner that nothing can be done till the next day...which actually goes on for days. They keep our credit card numbers and debit charges for packages we have never bought and services which they have not given.

                          Most of the channels do not come even though we have subscribed to the full package and as usual the response is we cannot do anything about this...can we help you further...

                          It is the most unethical, unprofessional company we have ever come across. A lot of the times when we question the service center we are kept on hold for 30 min as "we will get back...please hold on", after which the phone disconnects. In the past one week, since our service has not been working once again we have spent over 8-9 hours with them and as usual no solution.
                          Hi


                          I don't know whether below Experience will make the in Tata Sky Service or not. On November 5th 2010 I booked TATA SKY (new Connection) through Phone, and i paid them throgh Phone, ( I called [protected]) I paid them 2844 ( One year Subscription + 999 ) . They said its going to be installed on Monday (8th November 2010) i called them on Monday at 3:30 PM they said like your transaction was in Cancelled Status, i asked for the Reason, they haven't told any thing and they said like some how it got a cancelled, and after that i spoke with one of the Senior executive she told like some where some mistake was done, it will not happen for anybody, somehow your request got delayed. I said Okay and i asked them to install it on Tues day. they said Okay. On tues day i called in the morning to the same number and they told like with in 48 hours we will see when we are going to install. I said like you people told me that you are going to install today. then she said Ohh... then we will install Today at any cost, i asked her whether i can take this as Verbal Confirmation on installation. She said Definitely yes sir .

                          I was waiting for their call and i haven't got any call from them and i called Tatasky Again, they weere telling all old story again. and I asked them one point if they are not sure of when they are going to install it, then why you have Committed for a Date. there is no response from them.

                          there is a Clear coordination problem between them, they are saying like they have logged my ticket ( Concern) yesterday and when i called them today and i asked the what is the status of that Ticket there is no answer from them. Because of name sake if we go, its utter waste to take TATA SKY. Service wont be good. the Response won't be good. its better to go for other Service provider Other than TATA SKY.

                          My Customer ID : [protected].
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                            A
                            anish gokel
                            from Mumbai, Maharashtra
                            May 28, 2010
                            Resolved
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                            Resolved

                            Address: Maharashtra

                            Ref:- Tata Sky Customer ID no. [protected], complaint with service

                            This is bring to your notice the appalling service I received from Tata Sky in the last few days. I've been a subscriber with you since 2007 & I have never had an issue with the service provided by Tata Sky, untill now.

                            My Tata Sky service hasnt been working for the last one & a half week & I've made several calls to your call centre but there's been a lapse in the service I've received. On the 23rd of May 2010, when I called, I was given a WO 1-[protected] & I received an SMS stating that an engineer would visit my residence at 1.00 pm IST on the 24th of May 2010. No one visited my residence & no one from your end bothered to call me to inform me of the same.

                            Again, on the 24th of May 2010, when I called in to complain, I was informed that the WO was scheduled for the 25th of May 2010 for 1.00 pm IST & not the 24th of May. Is there an issue with your systems that you're sending SMS' to your customers giving an incorrect date? I was assured by your call centre agent that someone will visit my residence at 1.00 pm IST on the 25th of May & I would get a call before the engineer visits my residence.

                            Today, no one bothered to call me nor did the engineer visit my residence. When I called your call centre, I was informed that the engineer visit was re-scheduled for 7.00 pm IST today. Again no information from your end that this was re-scheduled to another time. Please understand how inconvinient it is for working people when your complany doesnt bother to inform your customers. When I called the call centre & asked for the engineer to visit my residence on priority today, he visited my residence. After checking my Tata Sky set top box, he stated that the box needed to be changed as there was a technical fault with the box. He also mentioned that there will be a charge of Rs.350 which will be deducted from my account balance for the replacement as the set top box was out of warranty.

                            I was informed the 1st time when I called that a charge will be levied on me only if there is a minor issue with my Tata Sky connection & not if the issue is major. If the entire set top box is replaced, then this is a major issue.

                            When I called the call centre later, I was informed that the charge of Rs.350 that will be deducted within 24 hours is for the service engineer visiting fees. Why is there so much inconsistency in the information being provided by your call centre. Why can you be honest with your customers? Also, there has been no physical damage to the set top box & this is a defect with the box itself.

                            Please note: I am not willing to pay Tata Sky for the no service I've received 1stly. You will not credit my account for the lapse in service for the days the service wasnt working & the delay caused by your end to get my Tata Sky fixed. I will also not be paying you the Rs.350 for the service engineer visit fees/the replacement of the set top box. I'm not sure now why you are charging me this fee on account of the inconsistency in information I've got from your call centre.

                            When I called your call centre at about 3 pm today, I was told that the call centre doesnt have the authority to do anything & that I will receive a call back in 2 hours from the back office team on my complaint. The call was receved by me at 7 pm (4 hours later) from a Zafar who claims to be a Senior Supervisor.

                            Now, I'm informed that since the charges have been levied on my account, I will need to call the call centre again only once I'm charged the amount & then the case will go to the back office team to validate the case & see what can be done. Why is your complaint process so cumbersone & so customer unfriendly?

                            Till now, there's no confirmation given to me about what's happening with my complaint. All I'm told is to call back to check on what's happening. I am quite tired of calling Tata Sky again & again & if my issue is not fixed, I would really like to cancelmy services with you as I'm dis-satisfied with the customer service provided to me & the level of ownership each one I speak to has taken in order to resolve my issue.

                            If nothing can be done from your end, please let me know what the cancellation procedure is & how I can return the set top box. In any case, in the last 3 years, your service doesnt work in the rainy season & gives a lot of trouble.

                            Awaiting response to my email.

                            Anish
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am not sure whether this email will make a difference but I am still going to try – I come from the city of Jamshedpur and being a Tata City, I have always respected the company for the amazing trust they have build amongst their stakeholders.

                            However all that got shaken yesterday because of the really bad experience I had with TataSky. Here is a summary

                            I have just moved from Gurgaon to Hyderabad and had requested a relocation support from the company. I was promised (I have a sms) that the technician will take my call at 5 PM. I got a call from the local office at 3 PM that the technician is on its away and should be there anytime now. I was delighted – However I guess that was premature. There was no sign of the technician till 5:30 PM. Then I decided to call the call-centre and they said he is on the way and should be there by 6:00 PM . They gave me the number of the technician – who confirmed the same.

                            6:15 happened – there was no sign of the technician. I once again called the call center and they said He is outside your house and should be there in 2 mins …6:30 – Same story ; 7:00 PM same story… I tried calling the technician and he had switched off his mobile phone .. I called the central call centre – they tried to find out what happened and said they will ensure the technician is there by 7:30 PM. 8:00 PM there is no one to be seen – The call centre guy now says he cant to do anything the thing will be fixed only on Monday.

                            It is 2:30 in the afternoon on Monday and there is no sign of any technician – I am just completely frustrated with the service. I mean the long years of trust that the group has built is completely shattered now. I just think it was a wrong decision to go for tata sky …

                            My customer Id is [protected]

                            You not only wasted my Sunday but also shattered my trust by your blatant lies …
                            im a customer have id-[protected].last sat. i made a voucher rcharge wid the smart shop online services having facility of railways, airtickets also. from mob.recharge menu i entered my mob.no. and an amt. of rs.300/- got Dr. but yet now from that part no recharge have been made. after complaining to both the cust. care centers ie. at TSS and at TATASKY. only a commitment have made. one says that we'll refund your amt. to ur a/c while another says that we gives u voucher no. to make a recharge.
                            from last 4and 1/2 to 5yrs. of my TATASKY services i have failed in their services first time and hope surely that not a single co. is so much trusted with his customers.
                            mostly the cust. care service providers do so many false commit. to us but not for to do it.is ther any customer satisfying gallery be leave for us or ...
                            waiting for my solution till now!!!
                            My ID no. [protected] (frm Karnataka) inspite of requesting to deactivatre my aditiional connection wich is not done & because of that once I had to charge Rs. 930/= (for 6 months) for two times. Now again this is second time the same situation araised my efforts are on to contact more and times to solve my problem but not having hopes. If possible please help me. Since three days I am unable to view the TV.

                            (My solution)
                            Next I will wait for couple days of and shift to Dish TV,
                            My ID No. [protected] (Name Uttam Kumar Bitt) have registered for Free MPGE4 Set Top Box on 21 Dec 13, again reminded on 28 Dec 13 and 31 Dec 13 though my RMN at the customer care office . Every time while contact for the same they are assured me that MPGE4 Set Top Box will be available within 24/48 hours but till date I have not received the same. For that I am unable to view my regional bengali channel for which I am paid subscription. Request look into the matter at the earliest for solution. For this action of kindness I shall be ever grateful to you Sir.

                            Customer Uttam Kumar Bitt.
                            My ID No. [protected] (Name Uttam Kumar Bitt). My complaint is that I am not book for Active Music Channel (for Rs. 30/- per month). Whereas on 23 Jun 2014 one massage have been received that "your Active Music Channel is active and Rs. 30/- have been charged). I am not understood why this massage have been sent. While I spoken on 14 Jul 2014 regarding this the officer told that it will be deactivated on 09 Dec 2014 because of it is a offer pack and till date I have to pay for this. Why such type of massage your company have been sent without request and while requested for cancellation such type of terms have been used. I am a old customer of Tata sky since 2009. Please look into the matter.

                            Customer Uttam Kumar Bitt
                            It's very Sad that TATSKY service is very very poor many of the channel are not beaming! This is been happening since last 4 days!
                            Tried to contact all online help numbers and it keeps ringing and no one receives the call. Tried to register complaint thru TATASKY web portal and shockingly it is not accepting any complaints! Been attempting to register even today… but in vain.
                            Finally, yesterday, one technician turned up only to ensure to make some channels disappear from TV ! Looks like untrained and incompetent personnel. Effect of outsourced business model !
                            Tata SKY has blocked all the options to try to reach them. It's very worst service ever. This is not at all expected from Tata Sky. The service is down since 5 days but they don’t bother to revert. They shouldn't be deducting money from avail balance for Not providing service. Very BAD experience facing with Tata Sky
                            Geetha Mahadevan
                            Subscriber ID: [protected]
                            in my tata sky adyatam channel is not working please check our box
                            When we call customer care number, customer representative not available 30 to 40 minutes . so Tata sky service very very poor.
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                              M
                              manion
                              from Rajkot, Gujarat
                              May 11, 2010
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat

                              I returned one set top box to Tata sky, since they wisely made me to place the second order promising they will cancel the first order. it's more than 20 days i am sending mail they are not responding it. Seems they are not going to pay back the amount.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              If you have made a second order by canceling the first than it still implies that you are bound to receive one STB as second order placed. The first order payment will be adjusted with the second order placed, a problem should arise in case you have not received the delivery of the STB. Repayment of the principal amount does not make sense as you will be paying the same amount on the receipt of the STB. In case you have canceled both the orders and have sent back all of the hardware and details of sales along with payment than according to the terms check the repayment terms and conditions. In case you have not canceled the order the payment will be adjusted and enquire when will you be receiving the STB. Call the customer care they will be in a better position to help you out in this case. Mailing also provides evidence of contact made retain those mails and send them to customercare if need be or it will be helpful for future reference.
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                                M
                                mohanish1987
                                from Aurangabad, Maharashtra
                                May 11, 2010
                                Resolved
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                                Resolved

                                Address: Amravati, Maharashtra

                                Name: Avinash Thakare
                                ID:[protected]
                                contact no.: [protected]
                                Subject:complaint about declaration of winner
                                Dear sir,
                                i have played the satans gold game in active wizkids.i sent my top score on[protected] and i am top scorer no.1 position till today 7.5.2010 at 10:00 AM in the game guru list.but,you did not displayed my name as a winner,instead you declared the name of 9th position participant as winner which was not true.also,i have not won SATANS GOLD previously,so,as per the rules you should declare my name as winner of SATANS GOLD OF 7-5-2010.please,check all of your records and then immediately declare me winner and inform me of this.i have also contacted via helpline numbers but they told to email to the main office about this.my previous reference number is SR[protected] for this due date is 8.5.2010 and SR[protected] for this due date is 10.5.2010 but their is no contact with me till today 11.5.2010 and i have also send two email to the tata sky. please help me.
                                THANKYOU,
                                AVINASH THAKARE
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  therain
                                  from Ahmedabad, Gujarat
                                  May 7, 2010
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad, Gujarat

                                  Dear Sir,
                                  Tata sky has increase its subscription rate up to Rs.160 from Rs.125 without giving prior notice to customer now if i am dis agree
                                  i can not change company because i have to use tata sky dish only
                                  please foreword my complain to related services. Thank you
                                  dhiren
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  It was few months back that the base Super Hit Pack of Tata Sky had increased their subscription amount with the addition of Colors, Sahara One & Filmy. During that period all other Dth providers were raising their prices. It also mentions in its website at the bottom of channel and packages **Tata Sky Ltd. reserves the right to add or drop a channel/ package/ service from any package and/or change the package rates.** the rates may be subject to a rise in price as there maybe introduction of certain pay channels in the base package. The benefit to be derived from Tata Sky is that when you downgrade there is no additional charge while some of the other dth providers also charge for downgrade. With more demand for popular channels all dth that have limited space are trying the best to fit in as many popular channels as possible this involves a charge. There maybe news about its price rise but it is not sent out as an official notification as it does reserve the rights to do so.
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                                    A
                                    Ashish Jain
                                    from Mumbai, Maharashtra
                                    May 6, 2010
                                    Resolved
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                                    Resolved

                                    While recharging my membership account of Tata Sky, I was informed that if I paid full year membership fee , I could get a Polo Watch for Rs 499/ only. I opted for the same. The watch was delivered to me, but it was found to be defective. When I complained on their Toll free mnumber, they took up with the dealer and they sent me a parcel purportedly containg a replacement watch. But the Courier started demanding some money in the name of Octroi, or something, whiich I was not supposed to pay. On my refusing to pay, he took away the watch.
                                    I have since complained thrice to their toll free number, but they are of no help. Posting a complaint on Tata Sky Website is proving to be an impossible task. My three attenmpts at different times have proved futile. Their Website or Call centre is not able to give me any other contact. It is their call centre which has suggested me to post a complaint on this Website.
                                    My Subscribe i.d. is [protected].
                                    Ashish Jain
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Rakesh Choubey
                                      from Ratlam, Madhya Pradesh
                                      May 5, 2010
                                      Resolved
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                                      Resolved

                                      Address: Jabalpur, Madhya Pradesh

                                      From last four months we are unable to view are services properly. We have not get the permanent solution from the customer care service of tatasky.We have done more than 5 complaints in last three months , but not recieve the satisfactory result from the tata sky end. For replacing the system they are asking for extra charges.We need appropriate action for relief.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Tata sky have been prompt in delivery especially in matters corresponding to customer care, the technician always arrives almost on time or as per customers request. Interruption in service should be reported to the customer care and they can help you out to fix the matter on call itself if it is within the scope of resolving it on call. As a technical device does require service and maintenance there may not be any permanent solution as such to fix the STB however if there are lot of recurring problems with the same STB there might be a need to replace it, if the replacement is within the warranty period no charges will be applied out of warranty boxes will be charged. Customercare tries to resolve the matter on first call itself in the sense that the customer may not face the similar problem again. You must be out of warranty and hence charges are incurred for replacement of your system but for best result the only option may require replacement of the STB to avoid uninterrupted viewing of service.
                                      It has now been five days since I registered a complaint with Tata Sky customer care. I have talked to four different representatives in the past four days and everyone just gives false assurances that the problem will be taken care of within a day. What is the benefit of opting for the most expensive DTH service provider if the customer service has to be so poor? Have some regard for your customers! You leave me no choice but to search for an alternate DTH service.
                                      I have been using Tata Sky DTH services since more than 5 year. Recently, since 15 days, I am unable to view my connection. When I call up on their helpline numbers, they people just pick up the phone, tell us that they will put our call on hold for a minute and then for more than 15 mintues the call is placed on hold, until we are forced to cut the call. When we try to reach the local technicians, they do not answer our calls. I am totally fed up of such degraded services from a company like Tata. I would think a hundred times before renewing my subscription, which expires in October this year.

                                      Nishan Thakkar
                                      (M)- [protected]
                                      I have been using Tata Sky DTH services since more than 5 year. Recently, since 15 days, I am unable to view my connection. When I call up on their helpline numbers, they people just pick up the phone, tell us that they will put our call on hold for a minute and then for more than 15 mintues the call is placed on hold, until we are forced to cut the call. When we try to reach the local technicians, they do not answer our calls. I am totally fed up of such degraded services from a company like Tata. I would think a hundred times before renewing my subscription, which expires in October this year.

                                      Nishan Thakkar
                                      (M)- [protected]
                                      I am not able to view services for more than 2 weeks now. Even after logging 4 complaints no one is bothering to fix it.
                                      My Tata Sky Set Top Box is not working for the 4th consecutive day today. When we called up customer care, we were told to talk to senior officials but i could reach to them only after waiting for 45 mins on phone. After 2 Dayz the technician called up but he did not attend the complain. when we tried to reach him he disconnected the phone &amp; switched it off. Today the other technician also did exactly the same. The Mobile no of the technicians are [protected] &amp; [protected] .

                                      Still my complaint continues after 4 days and i do not know when it shall be attended?

                                      This habit of technicians &amp; customer care executives of taking the work very casually is very frequent.

                                      This is maligning the image of TATA and should be strictly monitored and controlled.

                                      Name: Rupal Hamirwasia
                                      Registered Mobile No:[protected]
                                      Subscriber ID: [protected]
                                      Work Order No: IRMUBGP
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                                        ranjit_1981.27
                                        from Patna, Bihar
                                        Apr 26, 2010
                                        Resolved
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                                        Address: Patna, Bihar

                                        I purchased Tatasky in Ranchi, But Now a days I am working in Patna That,s by Tata Sky complet Component Carry with me from Ranchi to Patna, Now, I want to Start Tata Sky Dth Sevice in Patna at my Home, So, How will i get services of tata sky in patna , Please Confirm & Understand Me as soon as possible,

                                        Your's Faithfully,
                                        Ranjit Kumar
                                        Tata Sky ID : - [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        i am dissatisfied with the service of setup box replaced in the month of july this year.after one month of replacement of tata sky setup box there was again problem of operating the setup box through remote. we had an inception that we had a problem in our remote so i reported about this to the customer care they asked us to get the remote checked from the nearest authorised dealer. But the dealer stated that the remote is working properly.then i again talked to your technical team so they provided us a technical help and it was confirmed that there was a problem in our setup box and not in the remote.
                                        hence request you to kindly replace the setup box as soon as possible.

                                        thanks
                                        arnav sharma
                                        id:[protected]
                                        I'd no [protected] recharged with rs 99 but channel are not comming. Kindly help
                                        Id no [protected] recharged with 99 but channel are not comming. Please help.
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