Tata Sky Complaints & Reviews

Dear sir/madam,

Complaint no. 1-[protected]

Please note that I applied for an add on connection of Tata sky (connection no [protected] . However since the tine of installation the set top box has not functioned properly. Also despite repeated reminders the problem has nit been addressed by Tata sky.

Subsequently I requested withdrawal if services however the customer care executive told that the services on no ground will be withdrawn and I may choose to junk the apparatus.

This is arm twisting which has left a very bad taste in my mouth.i feel completely helpless.



Regards
Saurabh goyal

Tata Sky — substandard setup box and refusal to give back subscription fees upon cancellation

We bought tata sky in 2006. In mid 2007 set up box stoped responding (hanged).this was replaced by another set up box and mine was taken away. but within few days again same problem occured withthe replaced one.BY NOVEMBER-07 they replaced 3 setup box(not brand new ones).Now iam having the 4th one which is hung for past72 hrs.The no. of replacement shows thier substandered product and the repair .This time they are saying since the replaced setbox warranty is only for 3 months we have to pay Rs600 and can take AMC for Rs500.
We felt betrayed because none of this information was given to us before.This company is hiding the recurring costs from the customer. When we wrote to their helpdesk for the cancellation of subscription they are refusing to pay the amount of Rs1000+ which is there in our tata sky account(we had recharged withRs2500 voucher in NOV-07) .

tata sky satellite tv — Lousy services of Tata Sky in Delhi Tata

I am a Tata Sky subscriber . Their services are extremely losy, no services in fact . If the picture quality goes bad, you can not even make a complaint as they put you on hold and listen to their promos indefinitely . this happened all the times I called them, at least 10 times . I kept incurring STD charges . I was to get a free showcase, but it never was credited . I had to order a showcase, but since nobody lifted the phone than the computerized promo, I gave up the dea . I am in a fix.

We have been calling Tata sky helpline since one week and they are making fool o[censored]s. The system is out of order for about 7 days. No satisfactory reply is given. There is poor/no service of tata sky. We are still under the guarantee period. They haraff consumer. There behavior is rude and non- cooperative. There inaction has caused us great mental agony. Action be taken Tata sky for not giving proper service. Damages of rs20, 000 may be ordered.

SUBSCRIBER ID: [protected]
COMPLAINT NO: 1-[protected]
(SANJIV JAIN)

I think you ought to mention here the harassment the existing customers are undergoing, who wish to recharge their account. None of the TATA sky contact numbers are available and perpetually engaged since yesterday. Even their website is very slow. My connection will be terminated tomorrow (due date), but I am helpless as there is not even a single e-mail ID or telephone number where I can call and vent out my frustration built over the last 2 days. Extremely poor service by a company belonging to the world's most reputed group.

Tata Sky — FORCIBLY TAKEN AWAY MY MONEY

With a Grate Admirer of JRD, I got in to the TATA Sky trap recently. I made a subscription to TATA SKY and over promptly paid the money in advance for Set up Box and installation. Then the nightmare started. Though I was promised two months free subscription, the a/c got deactivated within 2 days of installation for the sole reason that I had not recharged the Coupon which was never provided to me. Even the delivery of the set up box and the installation is not even worth mentioning here... Our road side Cable Wala is most reliable than all these hi-fi professional goondas.

tttttttt

Tata Sky — Problem with Installation and Customer Care

I am attaching all the applications written to TATA Sky about the problems I faced. You can better judge the rest.

Application 1 Written to TATA Sky (No Response till date) –
Auto Response ID 1-[protected]

[protected][protected][protected]-----


Dear Sir,
We had credited Rs. 2499 on[protected] for Tata Sky connection after calling your customer care helpline at Chandigarh. It was promised by your executive that SetTop box will be delivered on[protected] & connection will be installed within 72 hours of booking time i.e. buy[protected].

Anyhow neither we got the Box nor connection is installed even after lapsing of 72 hours. In the meantime we made calls on your helpline 3 times from Mobile.

I had very good impression of TATA from very childhood but found in this case that TATA is also making false promises as marketing tool.

Dominos is better than tata who promise for 30 minute delivery or free Pizza.

But TATA should be above Dominos but here prospective customers are made to suffer monetary & emotionally regarding faith in a group like TATA.

As you have not fulfilled promise due to inefficiency of your staff/management I want to know that how would you compensate customer.

Hoping for your reply.

--

Regd. No. 1-[protected]

[protected][protected][protected]-----


Application 2 Written to TATA Sky (No Response till date)
Auto Response ID - 1-[protected]
[protected][protected][protected]-----

Dear Sir,
That I requested for TATA Sky details on[protected] & got the brochure on my e-mail address on the same day.

That we enquired from your helpline Number regarding installation of TATA Sky on[protected] evening.

That we were told that after crediting Rs. 2499/- through credit card, we will get hardware within 24 hours & fully functional installation within 72 hours from time of payment & also told that one month subscription will be free & further told that if we give coupon code (Refer a friend) additional 1 month subscription shall be added to our & friends A/C.

Believing TATA reputation we paid Rs. 2499/- on[protected] around 7 PM through credit card on Thursday.

That when we did not get delivery of hardware in 24 hours, we made calls on your helpline to get reply that installation will be fully functional in 72 hours i.e. by 6:45 PM on[protected].

That when we did not got even hardware by 8 PM on[protected] we made calls on your helpline No’s but did not get satisfactory reply for delay. Instead excuses / interpretation of 72 hours accordingly to your convience which is an act of befooling by your call center workers.

That your delivery man came on[protected] at 8 PM with hardware which we refused as installation will be further delayed by 5-7 days as per Gurpreet (your call center worker).

Sensing troubles in after sales service which will be most painful because of Saturdays, Sundays, holidays and non-working hours and above all inefficient staff.


It is further requested to kindly refund Rs. 2499/- immediately as you have failed to comply with promise of installation within 72 hours, as commited/promised and even after 120 hours of registration i.e. 3 working days of Friday, Monday and Tuesday as was interpreted by your call center employee Ms. Jasmine and Gurpreet.

Hoping for immediate refund in 15 days to avoid legal consequences.


With regards,

[protected][protected][protected]-----

Application 3 Written to TATA Sky (No response Till date)
Auto Response ID - 1-[protected]

[protected][protected][protected]-----
Please supply us e-mail address of your CEO/MD to complain about services and attitude of call center workers.

Registration No. 1-[protected]
[protected][protected][protected]-----

I am a customer of tatasky for last one & half years. Id is [protected]. I have complaint about poor video quality of tatasky. The personnel came from tatasky, and said that the dish has become dirty and has to be cleaned to get good reception. They didnot clean the dish. One fine day i see that my account has been deducted Rs 300 from my online account for paid service visit. They have only suggested to clean and the charges are 300. At least when u r charging the money, do some meaningful job, not just minting the money. Who will clean the dish when u r charging Rs 300 for the service?

Why to waste your time & money in E-mails & telephone calls any more? You have already waisted your money by purchasing Tata Sky. They will never reply your mail. They will never register your complaint in warranty period. They always try to stretch your complaint till warranty expiry. Only solution: Just throw it away, forget what has happened & get some other alternative. I think, one time pain is better than permanent tension.
Ajit Agrawal - [protected]

tata sky / satellite television — poor service - 7 days no installation

Hi,

1. 7 days and till today tatasky has not been installed to our place.
2. Person came to our place to install the product (Pradeep ); after a long time, is highly unprofessional in language.
3. Number of time complaint has been registered at custome care but still no result has came up. majority of times they cut the call without listening to the problem.
4. No complaint section in web site, neither any e-mail address has been given to the customer where we can mention our problems.

Our complaint number is :[protected]


Please suggest what should we do to the dump box at my place which is of no use for me !! Highly disappointed with the services.

Sumeet Kapoor

tata sky satellite T.V. — ineffecient service

We purchased Tata sky on january 2008. From last 15 days its not working, may be due to some hardware problem. we informed tata sky helpdesk several times. everytime we were assured to get service within next 6 hours but still no one has attended our complaint yet.

I have ordered for new Tata Sky connection on 9th Nov 08 and made full payment with a promise that the same will be installed same day. I was informed at 3 P. m that the installation will be done next day at 2 pm. There was no positive support received from help desk when called (complain no[protected].

Next day the engineer reached and insatalled the antena and done the required cabling however the set top box was not yet delivered which according to engineer was supposed to be delivered directly to our address.

The same not yet receved and no one from tata sky helpdesk is able to resolve the query as where the box gone???

I have never experience such a poor /useless support from any of the helpdesk as despite of spending approx 60 mins on local/std; no one given any clear cut answer.

The deliver is in the hand of god now if I am fortunate...

Suscriber ID [protected].

I had reqested the service provider on 28 1 09 to add on spgo pack( NEO spors & Neo Cricket). Since i have multiroom connection (!+3), this service was provided only on one TV set. When I complained in this regard on phone[protected] on 31 1 09, I was informed to ring after two hrs. Even they would not take my complaint, When I rang this number after about three hours, the same reply was given. In fact the operator sounded rather rude.In view of this bad experience, I would rather not opt for this SPGO pack. PL do the needful by deleting the SPGO pack from my account.

I have had a couple of encounters with their customer care and everytime they have been very helpful and resorceful. U cant base your opinion just on one bad encounter, i[censored] had tried to speak to someone else your matter will be taken care of.

I am using tata sky for nearly 2 years for now and everytime i got in touch with their customer care have been received well and got my issues fixed ..

TATA/TATA sky satellite television — Customer`s harasment by non responce.

Yesterday I have purchased TATA sky satellite televion from Hariom Electricals at Khalapur-Raigad(Maharashtra) only on assurance that the same to be installed within 12 hours but as a employ of TATA since 10 years 1st time I have faced failure of commitment from TATA company`s representative.
Very much upsate as the telephonic talk with agency to TATA sky assured me that today in between 5.00PM To 7.00 Pm they will deffinetly installe the same but as on it is not happened.

You are requested to take very serious action against such service providers.

Regards,

Nilesh Tukaram Mhatre,
Khopoli-Khalapur,
Raigad (Maharashtra)

to day i am trying to concat you my id no is [protected] i can"t see my tv programs .on tv screen massage shwon digicard problem. i request u pl. solve my problem

Hi I have following issue with tata sky
1. Tata Sky provide very easy option to add package but want us to call for unsubscribibg any of the package.
2. Calling tata sky number is pathetic, as threr representative will available only after 10-15 min you hold the call.
3. You do not have any option to register any complaints to tatasky...

OVERALL PATHETIC SERVICE WHEN IT WANT TO UNSUBSCRIBE...

First, you can just call them and drop the package. Second, you must have call during rush time. Mostly it takes very little time. Also, there does exist an option to drop a mail to customer services for any problem.

Tata Sky — POOR CUSTOMER SUPPORT AND NO RESPONSE FROM SENIORS OF CALL CENTERS

Hi,
I have shifted from Bangalore to mumbai and my customer Id is [protected], after shifting well in advance i had told tatasky customer care that please make the necessary arrangements to relocate my dish and i was told that it will be charged 300/- for which i paid. After coming to mumbai i have given around 25 calls waiting for 30 mts a call and i use to get the answer our engineers will assist you. when the engineer came to my house to fix the dish they said since my house window is west facing it cannot be placed and asked me to place it on apartment top, where the co-operative peoples are objecting. When i called up customer care they told me that they will refund my money since it is not working. The above things are happening to me from 1st week of April till date and there is absolutely no response. Can any one help me out regarding the after sales services given by TATASKY. It is just making customers fools..

Tata Sky — poor picture quality in most channels

I am a subsriber having ID [protected]. For last 10 days I am not getting proper quality of pictures and sound in most of the channel.I have already complained to your Bhubaneswar office located at CRP square personally but nobody has attended it sofar. Pl. attend the same by today. my contact no is [protected].

infromation of my id adrass my id [protected]

Unfortunately i am also a tatasky subscriber. i installed my tatasky when it was launched, and i installed it because our cable guy never attented to our complaints and the transmission was also very poor.I prefer more of malayalam channels and the cable guy hardly gave us 2-3 channels.that prompted me to go for tatasky (a big mistake). intially they gave 3-4 malayalam channels and promised to increase the channels in the coming months, and should say they added 2-3 channels more to the list. now came the package gimmick... i have opted for a south jumbo pack, coz if i need all the malayalam channels the i need to take that pack.if i go for south starter pack then i won't get any other hindi or english channels.then if i go for south saver pack, there again i get those channels which i hardly like to watch.(zee, star channels not available) they smartly made the packs in such a way that u have to go for the complete pack.And its been more than 1 year they have added any malayalam channels, when other dths aregiving more than what tatasky is providing.
initally they had promised for some radio service also, but i haven't seen any radio service.
it is very clear, tatasky is fooling the coustomers.

Hi Mr Bharat Kumar,
According to dish networking the transponders have to face the satellite so it has to be facing the proper direction and this is applicable to all DTH providers. The customercare are very helpful you will have to just keep following up and take their case no. provided. My friend too discontinued his service since he was shifting but did not face any such problem like that.

In no website of Tata Sky or even its parent organsation Tata Son is a postal address or e-mail ID provided to enable anyone wanting to contact them.

I HAVE PAID FOR RECHARGE ON AUGUST 26 AROUND 11 AM AND EVEN AT 8 PM ON AUGUST 28 (TODAY) T HE ALERTON THE SCREEN SHOWS THAT THE RECHARGE HAS NOT BEEN MADE AND THE ADD ON CHANNELS PAID FOR HAVE BEEN BLOCKED. THE DISTRIBUTER TO WHOM THE PAYMENT HAS BEEN MADE SAYS THE AMOUNT HAS ALREADY BEEN DEDUCTED FROM HIS ACCOUNT AND THAT NO RESPONSIBLE PERSON IS AVAILABLE TO REPLY WHY THE RECHARGE WAS NOT DONE. HE SAYS HE COULD TALK ONLY TO A CALL CENTRE WHERE NO ONE ANSWERS AS TO WHY THERE IS THIS DELAY.
.
MY EXPERIENCE, AS A SUBSCRIBER, IS THE SAME. THE HELPLINE NUMBER CONNECTS TO A CALL CENTRE MAKING YOU SPEND HOURS PRESSING BUTTONS FOR VARIOUS SERVICES,
PAYING FOR THE MOBILE CHARGESWHILE, ULTIMATELY, THERE IS NO RESULT AND THE COMPLAINT GOES UNATTENDED.

I HAD THE SAME EXPERIENCE WITH TATA AIG. BOTH t-a AND t-s TALK VERY SWEETLY AND POLITELY TILL THE PAYMENT IS IN THEIR HANDS. AFTER THAT ALL YOU GET TO TALK TO ARE TAPERECORDED VOICES OR CALL CENTRE STAFF GIVING FALSE NAMES AND PROMISING ACTION WHICH IS NEVER TAKEN.

Tata Sky — Extra money taken for the set up box

Sir
The Tata Sky dish Tv along with the set up box costs Rs.1499.But the dealer took Rs.1500 from me. Now what should I do against them

Hi Mr. Sunil,
You have paid the dealer of Tata Sky Rs.1500/ but did you ask him to return the balance amount? that could be the reason. If you have then you need to provide dealer details.

I had a problem regard TATASKY's DTH service.My setop box was not receiving signal(Whenever i switched it on,it displayed NO SIGNAL).
I complained about this on 29/8/2010 and was told they will send an engineer in 48 hours.After 2 days they said i haven't complained at all so i registered a fresh complain and was told an engineer would be sent in 48 hours.This time i also received an sms saying the engineer would come at 5:30 on 5/9/10,When i called up the engineer he said the date was 6/9/10.I was annoyed but then there was no other option then to wait.

Even after so many days,the next day i.e. 6/9/10 ,the engineer shamelessly said he can't come because it was too late for him to come(he was suppose to come at 5:30.I called him up at 6 and he says "its too late sir")

My patience broke and i called up the customer and yelled at them.After this the actually send an engineer.

The problem is solved but this is really poor service and really poor response.If the had to come so late they could have mentioned but they kept on delaying it and kept giving silly excuses.This is REALLY UNPROFESSIONAL AND BAD BEHAVIOR.

I'm really upset and i feel that i took a really wrong decision by choosing TATASKY for DTH services.After being a customer since 2008 i get such response and this was not for the first time it has happened before also.

TATA TO - TATA SKY (SHAME ON DTH ) — NO REPLACEMENT OF FAULTY SET OF BOX

I took TATA SKY dish and set of Box .After three months set of box was not working .
I called to TATA SKY call center for four weeks still no action taken just vacuous assurances were given .They didn't replace my set of box till date .
TATA SKY is very slow in sorting out such matters .
So please DONOT take TATA SKY connection ..if there comes any glitch there is no body to help you out .

Consumer forum and Consumer court are just Sham in India.These courts sucks .What is use of getting justice for 2000 RS DISH when I will be as ghost on this earth .

Small consumer like us can not take any action due to tardy lazy , good for nothing justice system of India .They can just call to from call center .

Better solution throw the set of Box out of house and purchase another from of course from another company.
In case of consumer interests actually INDIA country itself sucks .Bogus and hopeless.

THERE IS NO WAY TO FILE CONSUMER COMPLAIN ONLINE IN THIS MORONIC , STONE AGE COUNTRY ! :(

-- NILESH

This company takes two hours to install new connection. But for solving customer complaint they are not bothered.

I would rather suggest the senior management of this company to make their executives fight elections as they are only good at expressing sympathy and giving revised commitments.

I logged in a complaint on 4th of October and they assured that the engineer will visit by 2 pm, then revised it for 4 pm and 7 pm so on....

On 5th again said that someone will visit max by 4 pm.

Surprisingly when i followed up with the call centre again they said that the service team has allready closed this complaint -WHERE IN NO BODY HAS BOTHERED TO VISIT OR CALL.
Executive again asked for the apology and said i am logging new complaint

On 6th they said that against WO no1-[protected], some one will visit by 5 pm

7nth they tried to connect me to their senior and after keeping me hold for 10 min twice they said that he is going to call me.

I recvd a call at 6:30 and was given assurance by 7:30 this is going to get sorted out.

I again called them up at 9:30, they asked me sir plz give us one more day.

On 8th today they said sir system is down, plz call us after half an hour.

Moral of the story : These guys are useless and they should be banned from business if they do not value customers time.

If company is interested to know the names of all the executives, i can provide.

My subs id is [protected]. I have paid you for the annual package for HD connection and for 6 month for my regular connection.

Would like to get rid of this type of experience.

Tatasky DTH Service — No service engineer visited even after 6 days of complaint

I have a TATASKY connection for 2 yrs. I have complained for no signal on 8th Nov (Ref Id: 1-[protected]). After that I got a SMS on 10th Nov saying service engineer will visit on 11th Nov. I have constantly tracked this issue with TATASKY helpline, service center and their website. But no action has been taken yet. It takes lots of effort to their line. After that they promise to send engineer on the same day, but after that nothing happens. I am without TV signal for last 6 days. How they can provide such a bad customer support? Is there any way to get justice for this?

Regards,
Subhasis

Tata Sky — No Services on Complaints registered

I have complaint non functioning of TATA Sky Digi Box and there is no response received in spite of more than 24 hours expired, also my account is getting debited for last two days for no services .
My subscriber ID [protected]. Telephonic Call don't give satisfactory answers

Customer Id : [protected] (Harsh Gupta, Ludhiana)
I had purchased one TATA SKY digicomp no.[protected] on 5th Novemder 2010 from its dealer NEXUS ELECTRONICS (Mr. Nitin Jain), Ludhiana and it was said in next 72 hours of working days the equipment dish would be installed at my home but failed to fulfil the said words, after several reminders or telephonic conversation with Mr. Nitin and Mr. Ravi (Engineer for TATA SKY services from the region) no positive responses from both, representative of TATA SKY committed that dish must be installed by 12th November but today i.e 15th November he asked me for more times as stocks has been finished.

Very poor services given by prestigious/reputed TATA SKY moreover the customer care number for northen India i.e[protected] is not working from last fifteen days.

Tata Sky — After purchasing and making payment, Not a single call from company side.

Sir,
I have purchased Tata sky online on 10th Nov. 2010. And today is 15th of Nov. I have not got a single call from Tata sky side for installation or anything. When I call their call center, every time I get feed back that within 24 they will call me. It never happens.

I have Tata Sky Satellite TV running in 2 Televisions, under Sub. ID [protected]. In one of the Television, Channels such as Sun TV, Star Vijay and some others were having lot of disturbance. I called Tata Sky on 6th Nov'10, tried out their telephonic support and it did not work. I logged a complaint (Ticket Number [protected]) on 7th November. The auto-response SMS said it will be attended by 4 pm on 7th November. No one came. Meanwhile, we saw one Tata Sky Technician coming to another apartment in the same building few days later and requested him to come and check out in our house also. He promised to come, but did not turn up. I was assuming that this complaint ticket is still Open in their system, because the problem still persists.

Today (17th Nov), I called Tata Sky again and they informed me that the Ticket Number [protected] has been closed by them on 10th Nov itself. When I enquired why, they said that the problem has been resolved by their Remote Support Technical Support Team. They did not check with me.

I today checked the channels which had problems. Now it has become worse - the message says "There is no subscription for this channel". They have in fact cut off the subscription to all the channels which were giving problems and closed the trouble ticket. This is gross cheating of the consumer and I demand an expnanation and compensation from Tata Sky. I have now logged a fresh complaint (Ticket Number [protected]) today and am hoping that someone comes and resolves the problem. I have the Mega Pack Subscription on both my Televisions, which means I am paying subscription for all channels on both TVs. This is the treatment I get from Tata Sky. I shudder to think of what other subscribers (who have subscribed for fewer channels get).

Rajan

Tata Sky — No service support on signal issue / discontinuation of service

Dear Sir,

I am residing in Sher-e-punjab, Andheri (E) in Plot no.207, flat no.202. Since 27th Nov, am not getting Tata Sky channels service. Have made domestic calls around 8 times to them & international calls from London around 5 times, yet no engineer has been sent to look into the issue. This is after we have taken an extended warranty offer!
Kindly look into the concern, we were promised SLA of 24-48 hours & TATA guarantee when we had opted for this. Till date, 4th Dec, 2010, no service support has been extended even after repeated follow-ups from our end.
We are extremely frustrated and really hope that you caould help us.

An extremely harassed customer,
Sonalika Yadav

dear sir/mem
i m caustumer of tata sky from last three years .my id is [protected] , NO sound problam in my tata sky .so i was complant in his coustumer care no. date on 24.02.2011 my complaints no. is 1-[protected] he told me i will send my engineer tomo. 4pm but he will not com . i was again call his call center but again he replaid me my engineer will come tomo. but he did't come i every day called his office but everyday replaid me engineer will com tomo. but he did't come co i was persnaly visit in his agra tata sky office date on 28.02.2011 at 3pm agra tata sky distibuter told me i have no engineer all has gone to marrige . & i[censored] want shortout your problam u take your digicome box tomo.IN MY OFFICE to change it i[censored] can't take digicom u cut your sevice . but sir my all monthly pacage runing in my account so date on 02.03.2011 i take my digicome in tata sky office & its changed by tata sky office & i askd him any charg for this he replayed no nothing its free service but today my account in in nagative (his service charg 125 & digicame box charg 225 )dear sir i will not pay any charge . because i was not inform your side (IS TATA SKY NE VASTAV ME MERI LIFE KO JHINGALALA BANA RAKHA H ) KOY TATA SKY LENE K BARE ME SOCH BHI RAHA H TO PLZ EK BAR MERE SE BAT JARUR KAR LENE PLZ .AAGAR APNE PARIWAR KI GALIYO SE BACHNA H TO PLZ

JITENDRA CHAUAHN
AGRA
[protected]

Tata Sky Complaints - POOR SERVICE

DIGICOM ID-[protected]

This company takes 4 months connection. this connection reinstall new address . I am 1 complaint[protected], 5:30PM, comp Id 1-[protected] after[protected], 6:30PM days auto cancel my complaint but tatasky complaint auto cancel after 72 hours .

i am next complaint add[protected], 7:00PM, com Id 1-[protected] . its comp no any action .tatasky customer care call morning[protected] new com ID 1-[protected], officer name sharad . sharad said no generate your complaint[protected].

very poor services...

Dear sir,


I am Harshadbhai Contractor, I am using TATA SKY DTH TV service, which is not working properly.

I am continously complaining it for long but there is no response agains it, no person attend my complaint in personal or in any way.
YOUR TOLE FREE NUMBER [protected] IS ALSO NOT WORKING I AM NOT SATISFIED WITH YOUR SERVICE


REGISTERED MOBILE NUMBER [protected]

Tata Sky — Delay in replacement of setup box

Disturbed with your customer care services and technical services.
I have been suffering from the message of ERROR 2 in my set up dgcomm since 30th August and when i called at the service centre, they said they would get it changed by the next day i.e 31st August. One of their engineer did come up to take a note of the error but didn't get it replaced. He didn't have his I.D. He didn't even know about office branches in Delhi and helpline numbers.

Next day i.e.1st Sept i called up again in your centre and had a talk with Miss Meera. She said that she would call back in 2 hrs but she didn't. And today alsoi.e.3rd Sept the same answer was given by Mr. Mahender Singh.

I also came to know that there are no set ups available at Vikas Puri centre since last 8 days.
The irresponsible behaviour of the company employees has forced me to file this complaint. Please do some needful to get our set up box replaced as soon as possible.

I have a Tata Sky HD connection for more than a year. For the past two weeks, the tatasky Digicom box has been faulty . They had sent a technician on visit who just took out the wire connections and set them back saying that there were dust particles. This visit Costs Rs 125.The problem still continues and the customer care executives just do not care-nor hep me fix this problem . My complaint was escalated and the senior executive offer me a (repaired- pre used)digicom box.
They do not employ the right talents. The customer car/Senior executives just do not bother about losing customers. All they want is more focus on sales.

I am a subscriber since the last 2 years. The interface and the picture quality are good. But channel count right from the start is low. More so for Malayalam channels. When compared with any of the other 5 other DTH operators they are more costly and channels offered are also lower in number. The make my pack is also a big gimmick. When required channels are selected the subscriber ends up paying more that a bigger pack. Another major grouse is that if one does not want any channel, they would naturally get blank screens with promotional messages, this screen cannot be skipped. This can be easily done by the DTH operator if they want but they want to sell all channels by constantly reminding the customer that they have not subscribed to those channels. Tata sky is working on MPEG2 technology because of which they are severely limited to provide any new channels on limited bandwidth. Newer DTH operators (four) are offering MPEG4 based set top boxes and MPEG4 service by which they can provide more channels with the same bandwidth. TATA Sky has perhaps realised this and the new boxes are MPEG4 compatible but their service is only MPEG2 compatible as of now. Older boxes in Silver colour were only MPEG2 compatible but newer Black colored set top box are MPEG2 + MPEG4 compatible. With the poor service provided they should at least stop fleecing the customer, instead charge us premium charges for their poor service. Maybe we have to pay for the Superstar advertisement appearing fee also ! (for their TV advert through our monthly subscription) I would seriously recommend all to stay away from this lousy service and make their life Jigalala.

Dear Sir,

My Tata Sky Set Up Box Is Not Working So I Call Tata Sky Customer Care,Customer Care Said We Will Send Our Service Provider At Your Home At 6:30PM On 4/9/2012 Your W.O. [protected].Then Service Provider Call Me And Said Come Out I Can't Come At Your Home.I said Him I Will Submit Complaint Against You ,Then He Said Do Any Thing You Want.If You Want To Chang Your Set Up Box Come And Chang It.
Who Will Paid Me One Day Tata Sky Payment And My Calling Charge For Tata Sky Customer Care.Please Help Me And Do Right Action For This.

Regards

Gaurav Agarwal
Arya Nagar , Ajitmal(Auraiya)
Mob:[protected]
Uttar Pradesh

Tata Sky Services over telephone are very very poor, to say the least. It takes hours to talk to the customer services. Too many pre-recorded messeges

Ref: Subscriber ID: [protected]

Dear Friends,
As an annual mega pack holder of TATA SKY, I faced a lot of frustration in last 2 months. My advice is not to purchase annual mega pack. Bcoz, they do not have any policy to refund your balance money weather you are satisfied with the service or not. You would be bound to use TATA SKY until your money get utilized. In maximum case they close complaints without attending them. I spent almost Rs.500/- in mobile for registering complaints & talking to their service boys in last 2 months. Mental harassment it extra. I am fed up with their false promises & poor service. I am not able watch HD channels properly after paying for a whole year in advance. Set top requires 3-4 times ON/OFF to start. Also, it boots from start whenever I select HD channel, in most cases. But their service boys do not find any problem in it. They don't even bother to listen about the problems.
So, beware of TATA SKY & think twice before recharge.
Thanks
Ajit Agrawal
ASK-710, Shipra Krishna Azure
Kaushambi, Ghaziabad (U.P.) - 201 010
Ph: [protected]

I have been a TATA SKY user from 2007 at different places (Kasauli, Gwalior, Jammu and now, Kottayam). The dish here was installed at the highest point of a 10 storied building (I was told, wrongly, by the technician installing the dish in 2012 that lightening was not an issue). On 29 April, during a thunder shower, my TV, Home Theater and Tata Sky set top box all got damaged. I have replaced the TV at a cost of Rs 35, 000/- and the Home Theater is awaiting repairs. Tata Sky is supposed to replace my set top box as per the package I have subscribed to and it has been 16 days now. I have contacted their help line telephonically and via web chat to be promised immediate action (by Tuesday, by 1030 on Wednesday), but they just don't seem to have equipment on ground. Wonder if I should look for another dish based YV service. Thank goodness for competition!

The tatasky technician replaced the set top box at 1300 hours today, but I as of now at 1800 hours I do not have a signal. On contacting tataskt webchat the conversation I had with them is reproduced below:

Tata Sky — Improper response

No proper response for nearly 3 days after registering complaint.

Tata Sky — no signal since 7 days

Not getting signal since 7 days. V are fed up by the service and please do the needful at the earliest. V can't watch tv during vacations and its become too irritating and frustrating for all.kindly get back d signal at d earliest

Tata Sky — So many channels not working

From last 4-5 days So many channels are not working. We give missed call to your no-[protected], but there no response. So we want all channels should work properly. Thanks .

No signals and cannot view chanels

My Tata Sky Subscriber ID [protected]. There is no signals and I cannot view channels. So Kindly help in this issue- S. Hariramprasath

showing no signal.

hello, i'm lakshman from kaatuppakam, chennai-56. ph.no : [protected] for past 6hrs tata sky isn't receiving the signal. for your notice all the recharge work are done. please consider our complaint as soon as possible.

no signal reception

My customer id is [protected].my tata sky is not receiving signal from morning.i tried calling the customer care but jt says either switched off or not reachable or doesnot exist.Please respond to my problem as soon as possible.

i have ordered forTATASKY but i didnt got product

i have ordered forTATASKY but i didnt got product[protected]. thy said they will refund the money but till now i didnt got money.my ph:[protected]

R/Sir
i m a tatasky user.
i have major problem with my digicom.it is 4-8 time change with in two months,
please check your service & solve my problem.



pawan kumar
subscription id is [protected].
contact no is [protected]
add. h.no.1874/6,jawahar colony.
n.i.t.faridabad(haryana)




please solve my problem immediatlly sir.please

21.07.2010

I am also have the same treatment, everynow and then you have to call their zonal phone number and lodge the request which take nearly thiry minutes every timeand after that you come to know that you are wasted your time energy and money.So be careful if you are thinking of Tatasky DTH.
Deodatta wakankar.

REMINDER ON DTD 18/10/2010 To, Date: 20/07/2010

Mr. Vikram Kaushik. -MD & CEO

Tata Sky Ltd.

Kirloskar Business Park.

Block C, 6th & 7th Floor,

Bellary Road. Bangalore - 5600024



Ref: - Our Account No. [protected].



Complaint Number: - 1-[protected] & 1-[protected]



Dear Sir,



With reference to the above, we are very unsatisfied by the services offered by you till date. The picture quality sucks big time, your customer support executives are least bothered to resolve this issue and instead playing blame games. There has been total Non – cooperation since our last complaint dated 7th July-2010



There has been an infinite incident of rude dialogues exchanged by your customer service associates and the excuses they render are utter nonsense. One such irresponsible excuse is lack of tech-support Engineers. I fail to understand, as to how; that’s my concern.



Hence we have decided to not to associate with you from immediate effect and we also request you to please take away all your equipments within 5days of receipt of this letter including a full refund of all the wrong charges to my account. Please consider this as our last and final request; failing which, we will approach the consumer court and also recommend negatively about your services to our business association.



If you will not solve my issue within 24hours we will go to the consumer court





Regards





Paras Jain/Ramesh Jain (+91 [protected])

Partner - Kwality tubes

TATA SKY ID [protected] Complaint filed on 18.10.2014 with Work Order ref no FB5GDBQ . No action so far. Immediate action requested.

i disconnect. hinthi chennals, but i pay 200 rupees evwry month, i donot know, why the representives are not interested, to response my compliant

We are not receiving any tata sky service for last 15 - 18 days, no one can solve our problem, this is the poor services in all the products in india, if possible please provide one technician, to solve our problems of tata sky service, including all the HD channels

i have recharged of1000/- for metro pack as well as 6 months hd view and after that i was not able to view english channel as well as HD channels and also complaint for the same 3 times and i got call/ messege from the company that they will solve but no one came ...last time i compaint and they call and told me to come on fixed day but they didnt came...today i came home and in my neighbour home servicemen fixing some work and i asked them about my problem and tell them to fix signal problem.they came and done it...properly..and they asked for 150/- for service charge!!!

i told them for what i should give them as i suffered for 15 days after paying and no service they provide then they went away...without asking anything else...

i am near by ooty in tamil nadu and i have tatasky connection in gujarat and their service is very good but why not here?

are they lazypeople and want to robe people?


i have not expected this from tatasky...i request that tatasky officer do something for this region.
as service is very poor.

thanx
umang nayak

[protected]

Since last one month i am unable to view any channels through my tata sky connection, and this problem has been raised with customer care of tata sky almost 5-6 times and they have keep on telling that they will be sending a technician or i will get a call from tata sky with 30min it's been one month i am unable to view any channels except star sports.

There has been a continuous problem for over a week over breaking of signals. I lodged a complain on 27th April 2015. I also told your employee that both are working members hence somebody should call at around 10am and fixed the time of visit for 28th April 2015 and the same was confirmed also. Nobody called, I waited till 2pm and left. Today 28th April 2015 I called again to know the status and I was told the meeting has been confirmed for 29th April 2015 at 2pm. How can you service your subscribers when they are at work, timings are set on your own whims without even discussing with me whether there will be anybody at home or not. If I delay to pay money for the service you de - bar my service immediately. WHILE YOU TAKE ADVANCE MONEY FROM US AND FALTER IN PROVIDING YOUR SERVICE. Don't you think that is fleecing from a company like TATA.

Most pathetic services ever. Calling tata sky from 12pm and it's 9pm still issue not resolved. And every agent stays wait for half an hr. Have balance of 900 rupees and acc valid till 22 June still my account is deactivated. Bloody bull . Not expected from a brand like Tata. I am myself working in TcS

The matter is most urgent
Respected tatasky
I'm haveing hotel in Srinagar kashmir n I have installed tatasky in my hotel rooms.i have already made online complaint 2 times but ur service engineer does not visit my hote to look Wht is matter with these settop box.its an special request to ur Gud self pls look into the matter as in suffering a lose cause o[censored]r negligence.i[censored]r engineer dnt visit today n solve the problem I will go to the consumer court n will fight legally thanks
With regards
Imran
Manager
Mir guest house
Rajbagh
Srinagar Jammu & Kashmir 190008
Phone no [protected]

I hope this service works

Tata Sky — change pack

i momhad attar my id no [protected] dear sir pls change my tatasky pack to dhimal pack thinks my mobile no [protected]

Tata Sky — NO signal and no response from customer care

From past 1week, none of the channels are available due to signal issue, tried reaching customer care and complaint booking center and also Nodal officers. NO RESPONSE till now..

Tata Sky — some hang my channels

some time hang my channels [protected]

No Services from 20days

I am not getting services from past 20days. no one is attending the call in the customer care center.

toll free number not working as need to register complaint on tata sky

I stay in kamote and signals are not coming on my TATA sky box...Mahesh Puradkar ID : [protected]...ctc : [protected]

Chenge of my tatasky register mobail no.

I want to change my tatasky register mobile number

Reg of working of tatasky in ethiopia

plse provide the information that tatasky will work in ethiopia or not

re charge

re charged rs.5000 @ just recharge with standard chartered credit card and cofimation received from card about payment.no message about recharge from tata sky credit card no[protected] dth sub id [protected]

not getting signal properly

not getting signal properly my address is thiruvalluvar street alwarpet ch-18

Deactivate MGM channel

Dear/Mam, Please Deactivate MGM Channel and activate New Phone No- [protected] against old Phone No- [protected] With Best Regards Vinod Kumar [protected]

everybody too wright...

my tata sky digicomp is not working since 3 days.i tried calling to tata sky helpline but no 1 is lifting the phone.if they do they keep us on hold for 15 minutes and after that they say that they are upgrading the system and do nothing about it.i humbly request tata sky to please attend the complaint as early as possible and send some 1 to my place.
My subscriber's ID is [protected]

my name is krishna kumar dubey my tata digicom is not working from last week so please help me in providing solutions for the same at your earliest for your kind information my customer id is [protected]

It is not expected but yes it is true. I am experiencing the same problem. Somebody should take them to task.

misleading form your respresentative for re allocation

myname kuldeepakkhanna

e.mail id : [protected]@gmail.com

phone number [protected]

tata sky id [protected]

M TV — please ban this channel

Plz take necessary actions to ban this channel or stop some nasty shows which they are showing. Few days ago i saw a show in which a guy walked nakedly in a room and that too in front of some girls i think the name of my country is india and not US. We have banned some shows on F tv, AXN etc but why no one is raising voice against these types of ridiculous stuffs or is there any separate law for this useless channel

Tata Sky — Peace TV

Kindly Show Peace TV

Hi Mohamed Nizar,
Tata Sky channel packages cover a wide range of channels. Peace Tv is not telecasted on many of the DTH providers the importance of channels with majority viewers are taken in context before they are placed in the packages. The importance of a channel to individual is of due importance as every individual may have a liking for different channel but one must understand the hollistic character and nature of DTH and its segregation of channels in packages to benefit consumer and make efficient choice is what it aims at.

Tata Sky — not providing Peace TV

Hi,
i just want to know why Peace tv is not included in Tata sky package..when we can pay 250rs to 500 rs per month for HBO,Start TV etc,we can easily pay more money to buy to watch this channel. i humbly request consumer complaint team to help in this matter, please inform Tat sky people that we live in democratic country we have right to watch good things.

Thanks & Regards
Syed Imran

Hi Syed Imran,
In Dth none of the providers provide Peace tv. There are many regional channels that are in demand and that need of the majority customers is being met slowly and steadily.As per the hollistic view as there are no Dth with peace TV and if the demand shoots up there could be a possibility of adding this channel. Tata Sky channel packages cover a wide range of channels. The importance of a channel to individual is of due importance as every individual may have a liking for different channel but one must understand the hollistic character and nature of DTH and its segregation of channels in packages to benefit consumer and make efficient choice is what it aims at.

DishTV — Not able to recharge DisstV

I followed all procedure to recharge through ITZ cash card but it is finally gives message fill up form for upgrdae eventhou I am recharging for continue of silver pack

I will give you the email id of Dishtv Customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and Contact Number.

Email id: [protected]@dishtv.in

i agree with the complain made, , why the hell they are not letting peace tv or q tv in the satellite direct like tata sky n airtel or reliance...
they have aastha channel n all the hindus spiritual channels what about the peace tv for islamic sprituality????

i just wanted a genuine answer from the authorities who r responsible...

i am strongly agree i m going to quit tata sky from right now and request all muslims to quit

all are antimuslims

Peace TV is a 24 Hours Free to Air channel (websit: www.peacetv.org) and now there are three channels of Peace TV Network i.e. :- Peace TV, Peace TV Urdu and Peace TV Bangla.
I don't know why Indian DTH Services don't show Peace TV but it is my advise to all people who want to watch Peace TV that he/she should do e-mail to all thses brands of DTH like Dish TV, Tata Sky, Reliance Digital TV, Sun Direct, Airtel Digital TV and Sun Direct etc. and should request to show Peace TV. We should put a condition for them that we will buy your DTH only when you will show Peace TV.

i request to all muslims to ban tata sky and other dth services who don't show peace tv

I agree the above expressions and condemnations for not airing Peace TV in India by Corporate networks. I do not know the exact reasons for not airing free channel like Peace TV. Unlike other religious channels Peace TV is viewed all over the world irrespective of their religion. It is pity in India we are unable to see this channel. I request Corporate TV networks in India to air Peace TV free of cost otherwise please sell this channel as per your rate like other channels.
Ashfaq Ahemed

Guys lets do it...we are paying such a high rent to watch what we never get...this is all in veign...either as customer satisfaction we should be provided with this FTA channel (QTV & PEACE TV) or they got to wind up this. we pay all their expensive charges and dont even get one channel which we prefer to watch. this is crap..."i am winding this one rite now..."

I guess you need raise voice for your rights.

Let's not take any DTH connection. No DTH connection in India is providing PEACE TV eventhough it is free to air channel.

What is the reason behind it?

Is there any technical issues or they wantedly do this?

Please put all your request for Channel on TATA SKY.. Hope there will be more than 1 Mn request. And then they must get the channel.
ensure complaint should not be closed with vague query.

Thanks

I agree the above expressions about not airing Peace TV by TV Channels in India . I do not know the exact reasons for not airing free channel like Peace TV. But, I strongly believe that there is a hidden agenda behind this to prevent people from getting knowledge about Islam. They know that if people know about Islam and its teachings, they will definitely be attracted towards Islam.

hello corporate networks...
please do attention all above written comments...
otherwise we all is definitely going to quit tatasky or dish tv

I do not think god tv or astha have license which is the reason given by service providers. However, i subscribed to Hathway at Bangalore and they carry Peace TV in English. many time they disconnected and shouted them out for telling that we have QTV. Who the hell these are to tell what we should watch. the very next day, PeaceTV was back on air. It is simple criminal mentality. Mind it, Dr Zakir Naik does not sell Islam the way people sell on god TV etc. We may do well to install our own dish and watch all these free to air channels. No channel, DD or otherwise is good for our future. Lets save ourselves so that we are able to keep 'Indianness' alive when all are swept by capitalist wind.

i am strongly agree i m going to quit tata sky from right now and request all muslims to quit.i request to all muslims to ban tata sky and other dth services who don't show peace tv

i will also not use TATA SKY, , because they dont broadcast the Peace Tv channel

None of the DTH service providers including TATASKY, RELIANCE BIG TV, DISH TV, AIRTEL DTH, VIDEOCON D2H, SUN TV, DD DIRECT PLUS are providing Islamic Channels to their Muslim Viewers. Whereas they are providing all other religious channels. Why this partiality being done and why the Government is not taking stern action for this partiality. These channels are providing other religious channels like, Astha, Sanskar, God Tv etc. We, all Indian muslims appeal to you to take up the matter with the concerned authorities and please arrange to include the islamic channels viz, QTV, Peace TV also in religious channels respecting the sentiments of indian muslims

i agree to all dis ppl

yes i am also agree with to all of you because there is many hindu, punjabi etc religious channels and there is no any islamic channel like "Q tv, Peace tv, " so i appeal to every muslim don't use any DTH operator until they provide these channels and for those who already have DTH, complaint daily at there customer care number at least once a day and thanks to all who supporting this

your muslim channels are not there.as you people donot know how to do marketing.you people can only give money to terrorists.

we r missing something vry imp jst bcoz o[censored] ...we wnt our channel otherwise we r quitting "TATA" tata sky...

This shows that the dth providers are against peace. I may also quit tatasky if peace tv is not provided.
Can we go to court regarding this issue. It is a basic need of all the peace loving people. If all the peace loving people of the india requests they will not provide peace tv. so only way is legal way.

In the name of Allah, Most Gracious, Most Merciful,

`` Invite (All) To way of thy lord (Allah) With wisdom and beautiful preaching and reason with them in ways that are best and most gracious ( Al Quran Chapter 16 verse 125 )




Peace TV Dish Network


“Come towards light from darkness”



Peace TV Dish network.


For Peace TV Set Top Box Installation

For enquiry and details kindly contact all over India




Coordinator Mr. Ibrahim [protected]


Send your feedback on: [protected]@yahoo.com & [protected]@gmail.com


O Allah protect us all from bid’ah and bless us by helping us to follow only the truth of Islam.

Please add Peace TV on Tata Sky satellite.It will help to know the basic and advanced knowledge of religions (Ethical, Social, moral, spiritual etc. )

Plz take necessary actions to ban this channel or stop some nasty shows which they are showing. Few days ago i saw a show in which a guy walked nakedly in a room and that too in front of some girls i think the name of my country is india and not US. We have banned some shows on F tv, AXN etc but why no one is raising voice against these types of ridiculous stuffs or is there any separate law for this useless channel

Tata is modi supporter and will never give peace tv

Tata is modi supporter and will never show peace tv

jalal uddin pls add peace tv tata sky

Hi,
i just want to know why Peace tv is not included in Tata sky package..when we can pay 250rs to 500 rs per month for HBO, Start TV etc, we can easily pay more money to buy to watch this channel. i humbly request consumer complaint team to help in this matter, please inform Tat sky people that we live in democratic country we have right to watch good things.

Thanks & Regards
afser husain

Tata Sky channel packages cover a wide range of channels. Peace Tv is not telecasted on many of the DTH providers the importance of channels with majority viewers are taken in context before they are placed in the packages. The importance of a channel to individual is of due importance as every individual may have a liking for different channel but one must understand the hollistic character and nature of DTH and its segregation of channels in packages to benefit consumer and make efficient choice is what it aims at.

muslmaano ke saath bhedbhaav ka jaagta example hai ...PEACE TV KA na hona...YE SAARE SERVICE PROVIDER HINDU HAI AUR YE MAN HI MAN MAI MUSLIMS SE NAFRAT KARTE HAI ISILIYE IN LOGO NE AAPAS ME MILKAR IS CHANNEL KO BAND KAR RAKHA HAI

Brother,

Peace tv is banned in india by the intelligence of india. They claim that peace tv is a threat for Indian intelligence.
We all know peace tv spread islam and people in india do, t support it.

Do, t be misguided by the dth provided as they say peace tv is not registered.
This is a conspiracy to block peace tv. All dth provider given strict order to block peace tv.

Are these people scared to peace TV for some very unjustifiable reason? I am even willing to pay to watch peace TV. We don't have good Islamic channels with interesting content. Peace TV is our only hope.

Tata Sky — need to remove package

customers care not picking the call iam trying for 1 week to remove my hd pack

Tata Sky — H.dChannel Sound Not Hear

H.D channel sound is not hearing so plz. Clear this problem

Tata Sky — No signal problem from last 2 weeks

I have an problem in my Tata sky more then half channels are goes on no signal from last 2 weeks. I request you to solve this kind of problem my Subscriber ID : [protected] my mobile number is [protected].please please solve this problem

Tatasky No Signal

I have been calling them for a months and its always their system down ... I created online complain and they happily close it every time. Once it use to be the best service in India ... now horrible service

Unable to view the TV Channels

Unable to view the TV Channels since 2/5/2015

No signal from last six days... False commitments from customer care

From last six days I am not getting any of services Due to no signal. Registered complaint same time and doing continues follow up with them. But did not get any result. They are giving me only and only false commitments every time.

No signal message for most subscribed channels

Id-- [protected] Iam unable to add my mobile no as RMN. Many channels have disappeared since last week. The toll free no actually is not toll free.

TATA SKY why are you silent; resolve the problem or return the money to your customers

For the last four hours only four channels are coming in tamilnadu Imeediately resolve the problem yes.. take care you dont repeat the same mistake again beware of our action

I Cant see Marathi Channels

Why i cant see the marathi channels

HAMRE CHENAL KAM AA RAHE HAI...

SIR HAMRE CHENAL NAHI AA RAHE HAI...SUBSCRIBER ID [protected] MY MOBILE NUMBER-[protected]

ACTIVE music service not removed after massaage telephonicly contact

My tatasky DTH service id is [protected] .I convey my massage to costumer care to please remove my active music service but necessary action has been not taken by authority. Please help me regarding this complain

Yes very true when we have all the options like Tamil Hindi Marathi bangali make a pack for Muslims were we have peace tv qtv rest who don't want it don't recharge that pack make a URDU PACK I have a huge concern on this and will right an email to Mr Harit Nagpal the CEO it's a democratic country we have the right to choose just like others. Rest the people who want to ban Tata sky if peace tv is added never underestimate any religion you never know we're you will end up one day.

Amina

is there cany way to watch peace tv in india on tv if any plz tell its a humble request to all dth providers other wise we will have to take strict action about the BJPgovernment and specially the 8th wonder of India Mr.Modi if the gov. is thinking that the muslims are foll that the Hindus have so many channels but the muslims channels are band what if the is a reason we want the specific reason correct reason not the temporary one plz see to it other wise it will we a problem to modi

i need peace tv in tata sky with mix dhamal pages...

আমরা পিস টিভি চাই।

Let's not take any DTH connection. No DTH connection in India is providing PEACE TV even though it is free to air channel.

What is the reason behind it?

Why not providing ???

We want Peace TV..