[Resolved] Tata Sky — referral amount not credited | |||
I have referred tata sky account to a person on 30th october, 2019 through my whatsapp through a code. Person successfully registered using by referral code but tata sky is not giving any referral amount. I have proof of referral and also my referred person has proofof signing using my referral code I have a recording with customer executive who verified my referral and said it will be credited but now after complaint he is saying i did not refer account. I said you can call and asked concerned person and i can submit proofs also, but he said we cannot give bonus. I said, so you cheat customers, so he said we will call you back and now after 10 complaints still they are not updating the amount. Even after sending mails at [protected]@tatasky.com, they are saying we have not recieved any mails. Pathetic customer service. Attaching whatsapp code as well as mail fom tata sky that my friend is successfully refereed. My name - rohit barjatya Refrral name - rishabh barjatya Was this information helpful? | |||
Jan 2, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 25, 2019 Tata Sky Customer Care's response Hi, this isn’t the experience we aim for. We have raised your concern and we assure you that it will be resolved promptly.
Verified Support Nov 29, 2019 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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 4 Comments | |||
Comments
My tata sky connection is not working since one week...Customer care is not resolving my problem and your customer care number is cant take calls...Please resolve my problem
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Reply
Tata Sky Customer Care's response, Nov 26, 2019
Verified Support
Hi! Help is here. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
My tata sky ID is: [protected]
Even after doing a successful recharge, it throws following error.
"This is the wrong card for this set top box.(Pairing error)"
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Even after doing a successful recharge, it throws following error.
"This is the wrong card for this set top box.(Pairing error)"
Tata Sky Customer Care's response, Nov 26, 2019
Verified Support
Hi, that's not how it should have been. We have raised an SR# 1R6CLRH8 for you and will contact you soon with a solution.
Tata Sky Customer Care's response, Nov 26, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Please help for "this is the wrong card for this set box pairing error" i tried removing the digicard and cleaned with soft dry cloth but it didn't work. Please send some help ASAP.
Tata Sky Customer Care's response, Nov 26, 2019
Verified Support
Hi! That's not how it should have been. Kindly share your RMN/Sub ID so that we can look into this.
This is the wrong Card for this set top box(pairing Error)
NDS No.:[protected]
Digicard ID is[protected]
Plz solve the problem
NDS No.:[protected]
Digicard ID is[protected]
Plz solve the problem
Tata Sky Customer Care's response, Nov 27, 2019
Verified Support
Hi! Help is here. We have raised a service request SR#1R7TJ2NG. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Nov 28, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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