Tata Sky Complaints & Reviews

Sir my name is gaurav gautam, i am Getting the message wrong card for this set up box subscriber id-[protected] digicard id[protected] kindly look into this matter, I would be highly obliged

I have recharged for both TV set bt not working. One tv set is working n another one not working despite recharged.

Dear Tatasky,
Kindly have attaintion. My registered mobile no [protected]. My set top box showing error this is the wrong card for this set top box. Pairing error

Please resolve.

Thank you

We switch off the tv for 3 month that reasons for deactivating this settopbox

After opening tatasky so long its showing Not a tatasky digicard25 what is that My Tata sky ID is [protected] Registered no is [protected]

Adding a snapshot of packs that I had chosen.

Grand Total
327.35
Tata Sky Packs
FTA Complimentary
0
Broadcaster Packs
Sony Happy India Marathi A
36.58
Disney Hindi Ent
4.72
TV Today Hindi News
0.59
Turner Bouquet 1
5.02
Zee Family Hindi
46.02
Colors wala Hindi Value Plus
29.5
Channels
MH One
0
PTC Chak De
0
PTC News
0
CNN
0.59
National Geographic
1.18
Chardikla Time TV
0
Hungama TV
1.18
Marvel HQ
4.72
Star Plus
14.16
Star Gold
9.44
Sony BBC Earth
4.72
Zoom
0.59
Movies Ok
1.18
Al Jazeera
0
NDTV India
1.18
Discovery Channel
4.72
Star Gold Select
8.26

my registered mobile number is not shown in any of your records. I have mentioned this in complaints on helpline, emails, and on this forum to you. Please solve the issue with my transaction id and banking txn id only. I have two official emails from tatasky and hdfc bank transaction sms for rs 2062. I have explained my situation to your customer executives atleast 9 times with all details. i do not have a subscriber id either as it is created after the account is created. Please refund my money.

I am facing the same problem. Applied for connection on 21st october but no response. Is your problem solved?

Anubrata, Please follow vehemently over call and everytime ask them to hand it over to a higher manager. I called 12 times and mailed 9 time (but email wont help as it is auto-rejected without a subscriber id). I told them situation over and over. I also posted on twitter to be sure.

Yesterday I got an sms saying your tatasky box has been approved with sub-id... but by then I had bought another Tata sky box with subscription. So i called and asked for refund. They are yet to confirm but mostly they will refund my money.

Please call tata sky helpline and give them your transaction number. Also give a reference to this forum and tell this has happened with other people also.

Hope this helps, feel free to ask more info if you want.
Regards,

Ashutosh

I have raised a concern in this forum. Please look into it i have mention with screenshot and phone number used to register in tatasky. Please look into it. My number - [protected]

Refer your response to my complaint. I know it’s company policy that these services are charged but my concern is that I was provided WRONG information that the box is under warranty so that I agreed to get it changed.this was done ostensibly to get a new box issued from company store and rip off the company as well as the customer.it was done by thieves who gang up together for their greed against the company that employs them.is it also your policy to shield unscrupulous employees and don’t fix responsibility or accountability?what is the purpose of having such an elaborate setup when customers complaints cannot be resolved?dont you have any control over your own employees and your distributors and their employees?your call centre executives namely Sonia, Kulwinder, Preeti and service manager Puneet as well as distributors Malhotra and his employee Amit Kumar and your service technician Lakhbir-all of these are involved in the scam where they report okay materials as defective to get new equipment issued and then sell the materials to prospective customers at lower rates! I just want my charges of700/- to be reversed which I am sure is also company policy! I am being harassed for the last 7 days for no fault of mine and I just want this to end by having my negative balance be made zero and my account restored!
Service team says it will be done by backend team hence my complaint.please don’t let the name of such a great company be tarnished by a few people and reverse the levied charges which in the first place were levied wrongfully because of wrong information!

Booked Tata sky via online and payment was done through GPAY, amount has been deducted from the account but no confirmation on booking. Customer care wasn't helpful, everywhere registered mobile number/ subscribed ID is asked which I hav4 received. Worst support

Set-top box was not in use for more than a month last used in Agust 2019 and now (Oct 2019) I did recharge but it showing error like this is the wrong card for this set-top box pairing error. I did remove the card cleaned it and inserted it again. Still, that error persists.

NDS No[protected]
Digi Card no[protected]

This is the message I see when I open my TATA SKY. They are charging me money to resolve this for 150 rs where I have no faults.

Help me to resolve this. This is very bad of them.

Booked Tata sky via online and payment was done through GPAY, amount has been deducted from the account but no confirmation on booking. Customer care wasn't helpful, everywhere registered mobile number/ subscribed ID is asked which I haven't received. Not a good support to start with.

Hey, help me to resolve this problem

This is the wrong card for this set top box
(Pairing error)
NDS No. :[protected]
Digicard ID is[protected]
(14)

I need this [censored]ing message removed let me watch my episode